Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Mon to Fri 8.30am - 5.30pm

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

Job Summary

Lab Executive independently performs advanced level laboratory functions with competence and minimal supervision. Support the Technology Department through all stages of product development and testing.

Reporting: Senior Laboratory Executive

Role and Responsibilities

1. Ensure all Lab Job Ticket assigned are performed accordingly and completed on time.

2. Independently and competently performs assigned tasks in a prioritized, logical, and timely manner in agreement with company laboratory and safety procedures with competence and minimum supervision

3. Tests in accordance with specifications provided.

4. Perform all core function/testing required by this position.

5. Assists in reviewing & writing of SOPs and standard test methods.

6. Enter test data and conditions into the lab system and can assemble into a simple report.

7. Capable of conducting internal R&R.

8. Troubleshoot lab equipment issues with assistance from M&E/ equipment vendor.

9. Prepare testing report

Job Requirements:

• Diploma in Chemical Engineering / Chemical Process Technology

• 3 year of related work experiences.

• Work experience in Manufacturing environment will be preferred

• Good understanding of manufacturing safety and 5S

5 days work week , 2 shift rotating by week

7am - 3pm

3pm - 11pm

The Role:

• Managing current business relationships while also seeking to expand opportunities with existing clients. Additionally, pursuing new business prospects beyond the current customer base.
• Identifying customer needs and offering alternative product solutions for both existing and potential clients. Preparing and assessing quotations, following up on payment concerns or customer feedback, and overseeing inventory management.
• Sourcing appropriate suppliers from various countries, including but not limited to Japan HQ.
• Taking proactive steps to improve customer satisfaction and providing weekly sales activity reports to the Assistant Sales Manager.
• Performing any other relevant tasks as assigned.

What we are looking for:

• A minimum of 5 years of experience in B2B sales within trading firms or machinery manufacturers of comparable size, excluding large trading houses focused on day trading in commodities.
• Demonstrates a strong motivation and proactive attitude towards engaging potential customers and suppliers to build solid relationships.
• Willingness to travel internationally as needed.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Liew Jie Ru

EA Licence No: 24C2293

Job Scopes:

• Assist the tech team in organizing activities related to culture development & team building, including reserving venues and liaising with vendors.
• Manage daily onboarding processes, email group adjustments, and other related procedural tasks.

Requirements:

• Degree or above in any field
• 2 years or above experience in admin or project management
• Flexible, efficient, and adaptable to sudden changes.
• Patient, outgoing and extrovert.
• Able to handle complex procedural tasks.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Mon to Fri: 8:30am to 5:30pm

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

Mon To Fri 9am to 5.30pm

JOB DESCRIPTION

1. Plan and execute risk-based process audits and ensure timely completion of audit assignments according to the annual audit plan.

2. Assess adequacy and effectiveness of internal controls, and compliance with policies and procedures.

3. Gather relevant audit evidence and document in audit working papers to support audit findings and conclusion.

4. Identify control gaps and make practicable recommendations to mitigate risks, improve the processes and strengthen the internal controls.

5. Prepare draft audit report and communicate with process owners and key stakeholders on audit findings and recommended action plan.

6. Monitor and follow up on the implementation of audit recommendation and agreed action plan.

7. Engage internal stakeholders for process improvements and control enhancements. 8. Any other duties as and when reasonably assigned by the Management

REQUIREMENTS

 Diploma/ Degree in Accountancy or equivalent professional qualification.

 Minimum 2 years of relevant experience in internal audit and/or financial, operational, compliance audit.

 Good knowledge of internal control and risk assessment framework.

 Meticulous self-starter with good analytical and problem-solving skills.

 Strong interpersonal skills with proven ability to build good working relationship with all levels of stakeholders.

 Good team player with the ability to work independently and to meet timeline.

 Knowledge and experience with Audit Analytics Software will be an added advantage.

 Entry Level with keen interest to establish a career in internal auditing are welcome to apply

 This role may require to communicate with China

Mon - Fri 8.30am to 6pm

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

Summary: As a Senior Executive/ Assistant Manager, you will be responsible for the management of customers’ business requirement in order to generate growth and business opportunities.

Employment Type: Permanent

Location: Singapore

Role and Responsibilities:

· P&L Responsibility

· Manage key customers, identify their needs & potentials and develop growth & business opportunities

· Take ownership of rates/surcharges/info requests and tender negotiations

· Respond to customers’ needs, enquires and complaints

· Oversee agents’ performance, set agent’s marketing objectives, and close liaison with them to

· achieve optimum results & revenue

· Understand market trends, our products, competitors and industry as part of feedback and learning

· Manage coordination with various departments (Trade, Billing and Accounts)

· Adopt and utilise CRM system

Key performance Indicators:

· Acquire product knowledge

· Achieve rate increases and expand business

· Achieve surcharge / cost recovery implementations

· Aim to increase 3rd party purchase

· Hande tenders/contracts

· Accurate and on time internal and external communication

· Identify marketing strategy

· Maintain customer interest, satisfaction and good internal working relationships

· Ensure customer retention

· Prepare and update Competitor Analysis

· Ensure agents have clear marketing objectives set

Requirements:

· Bachelor’s degree in Business or similar specialization from a recognized university.

· Minimum 3 years’ of shipping experience.

· Experience in key account management and knowledge of shipping products.

· Good interpersonal and communication skills, spoken and written.

· Detailed and meticulous and strong problem solving skills.

· Ability to manage and develop relationship and negotiate at different levels of a customer organization.

· Self-driven and result oriented.

· Able to thrive in a fast paced environment.

· Able to travel overseas.

· Proficiency in the English language, both verbal and written.

Position Summary:

The Digital Marketing Executive role for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Mon to Fri: 8:30am to 5:30pm

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Fri 8.30am - 6pm

Metaschool produces courses for devs to build, ship, and learn Web3.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and

flourish in the web3 ecosystem has brought us very close.

Our Core Values:

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• candidates are welcome to apply

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

We are now looking for a reservationist to join our enthusiastic and passionate opening team at Brasserie Astoria.

In 2021, the Frantzén Group opened Brasserie Astoria in the former Astoria cinema in Stockholm, a place with a history of international glory as the it spot for urban Stockholmers to socialize back in the 20s and 30s.

The Astoria of today wants to recreate the international and sophisticated experience with a strong focus on warm, knowledgeable service. Now it’s time to take Brasserie Astoria to Singapore and the iconic Victoria Theater & Concert Hall, with its roots from the 1800s.

Reservationist Responsibilities:

You will be responsible for the day-to-day tasks of:
• Handling emails, phone calls from guests, as well as our reservation system
• Managing guests requests, dietary requirements, and the availability of our reservations
• Liaising with the head chef to prepare menus and contacting guests for dietary requirements, also working closely with the chefs and beverage person in charge to ensure that menus are updated and accurate
• Working closely with the Front of House team to update on table arrangements and reservations
• Ensuring that restaurant and office supplies are replenished and prepared such as stationeries, menu papers etc.
• Handling ad hoc duties as per assigned by superior
• Preparing of documents needed for meetings and briefings

We're looking for someone who is self-driven and organized, and has good interpersonal and communication skills

At Brasserie Astoria, we are committed to working with talented professionals and providing ample opportunities to grow and evolve in the fine dining industry.

Employee Benefits Include:

• Competitive Salary
• Opportunities to attend relevant industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

If you are an enthusiastic, motivated individual with a commitment to excellence, we invite you to join our Front of House team and help us create extraordinary dining experiences at Brasserie Astoria.

Job description

We are looking for a cheerful Full-Time Customer Service Executive-Receptionist to join our new dental clinic in Mid Feb 2025 onwards.

Work Location: 52 Craig Road, Singapore 089690 (MRT: Tanjong Pagar)

Work Timing: Mon - Fri (9 - 5pm); Sat (9-1pm)

Salary range from $2500 - $4000 depending on experience + AWS

Front Desk Operational Support

• Maintain & manage a welcoming, organised clinic reception area
• Greet & support patients upon arrival or over the phone
• Handle enquiries via phone calls/Whatsapp/Email/Walk-in
• Manage appointment bookings, follow up calls, cancellations through all platforms and ensure adequate time between appointments for doctors
• Ensure data entry accuracy into booking system
• Patient registration & billing
• Key in sales of dental products
• Manage pantry & serve beverage to patients
• Monitor toilets to ensure cleanliness

Administrative duties

• Maintain accurate up-to-date patients’ information and compliance with PDPA regulations
• Ensure proper record keeping & maintain filing system
• Prepare documents and submit dental claims via insurance, CHAS, Medisave portals
• Assist in sending, monitoring & receiving cases sent to the dental lab
• Perform additional tasks as needed by clinic manager or doctors

Requirements:

• Minimum GCE 'N' Level / 'O' Level / ITE
• Fluent in English (Malay/Mandarin is a plus)
• Computer proficient - simple data entry
• Proactive, collaborative & able to work independently
• Excellent interpersonal skills & service oriented
• Highly organised and able to multi-task
• Training provided

How to apply?

Interested candidates should apply here or submit their resume to [email protected]

Our client is seeking a skilled and motivated Quantitative Research Executive to join our research team. The role involves managing and executing research projects tailored to client needs, from initial planning to final delivery. The ideal candidate will possess strong analytical skills, excellent communication abilities, and confidence in engaging with diverse stakeholders.

Key Responsibilities
Your role will involve the following key tasks:

• Collaborate with clients to design and plan research projects based on their objectives and requirements.
• Script questionnaires and ensure accurate questionnaire logic for seamless data collection.
• Define and manage sampling plans to meet project objectives.
• Oversee the distribution of surveys to targeted online respondents, ensuring sample quality and response rates.
• Monitor quantitative fieldwork, ensuring adherence to timelines and project schedules.
• Code open-ended text responses when necessary.
• Prepare SPSS reports for client use and ensure data integrity.
• Analyze and interpret collected data to extract meaningful insights.
• Create impactful, actionable reports and presentations in PowerPoint.
• Present findings and insights to clients in a clear and professional manner.
• Address complex client queries and resolve issues effectively.
• Conduct additional research tasks, such as reviewing survey links, validating quantitative data tables, and preparing tabulation specifications.
• Manage administrative tasks, including client and vendor contract management and payment processing.
• Contribute to special projects and team initiatives as needed.

Qualifications and Requirements

• Strong skills in quantitative analysis, data tabulation, and interpretation.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Team-oriented yet capable of working independently when required.
• Strong written and verbal communication skills.
• Meticulous attention to detail and a commitment to accuracy.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel, with intermediate to advanced expertise.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building skills

A good team player and able to work under pressure and fast pace environment independently

Training will be provided.

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Mon to Fri: 10am to 7pm

Sat or Sun: 10am to 6pm

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.