Metta Welfare Association (Metta)
Founded in 1992 by Venerable Chao Khun Fa Zhao BBM and formally established in 1994, Metta Welfare Association is a dedicated social service organization recognized by the Ministry of Social and Family Development (MSF), Ministry of Health (MOH), and Ministry of Education (MOE). As a member of the National Council of Social Service (NCSS), Singapore Hospice Council, and Singapore Disability Sports Council, Metta has earned the Singapore Quality Class (SQC) certification (2018) and the Charity Transparency Awards (CTA) (2019) for our commitment to quality and transparency.

Primary Responsibilities

Financial Management and Reporting

• Ensure full compliance with Charity Accounting Standards (CAS).
• Track monthly budgets, perform variance analysis, and ensure accurate financial reporting.
• Generate and consolidate monthly financial statements for all Centres.
• Prepare and present detailed management reports in PowerPoint for monthly meetings.

Audit and Compliance

• Oversee the preparation of audit documents and ensure timely submission of reports to relevant agencies.
• Facilitate the annual audit process, ensuring smooth execution.
• Conduct regular reviews and updates of ISO documentation and SOPs to align with current practices.
• Participate in ISO internal audits to maintain compliance standards.

Team Leadership and Process Oversight

• Lead and mentor team members, ensuring adherence to internal controls and accounting best practices.
• Review and manage the Fixed Assets register, coordinating physical asset checks.
• Verify and approve payments, petty cash claims, and bank reconciliations prepared by the Accounts team.

Accounts and Banking Operations

• Prepare monthly AR aging reports and coordinate follow-ups with Centre Managers.
• Liaise with banks and auditors to ensure seamless financial operations.
• Manage cheque signing processes and assist authorized signatories.
• Perform ad-hoc cash counts when required.

Additional Key Responsibilities

• Ensure effective month-end and year-end financial closing activities.
• Develop and monitor internal controls to safeguard the organization’s financial integrity.
• Drive continuous improvement initiatives in accounting practices and procedures.

Requirements

• Minimum 5 - 8 years of relevant working experience.
• Minimum Degree in Accounts, Finance, or equivalent.
• Excellent knowledge of Microsoft Excel.
• Familiarity with Dynamics Finance & Operations is preferred.
• Demonstrated ability to work both independently and as part of a multi-disciplinary team.
• High levels of integrity, professionalism, consistency, and discipline in task completion and time management.
• Strong communication and interpersonal skills.
• Detail-oriented, responsible, hardworking, and meticulous.

Job Description

• Responsible for processing monthly payroll,CPF submission, IR21, IR8A submission for about 200 headcounts
• Perform general administrative duties and manage onboarding/offboarding processes
• Handle work passes administration i.e. application, renewal and cancellation
• Administer employees leave,attendance, welfare and benefits
• Assist in HR matters in budgeting, manpower planning, recruitment, compensation & benefits and performance management exercise.
• Submission of all government claims
• Prepare monthly HR reports
• Support in developing and implementation of HR policies and procedures
• Assist in handling employee disciplinary issues and grievances
• Perform any ad hoc duties as assigned

Requirement

• Possess at least a Diploma/Professional Degree in Human Resource Management or equivalent.
• At least 3 Year(s) relevant working experience (including payroll processing) in Food Manufacturing / FMCG industry
• Must display ability to communicate effectively with blue collared foreign workforce
• Versatile and committed individual willing to take a hands on approach
• Familiar with Infotech system
• Sound knowledge of local employment laws
• Able to start work within short notice is an advantage

You will be part of the HR shared services team that provides HR operational support to all NUHS institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the entire end-to-end employee lifecycle administration ranging from onboarding through to employment contract management and offboarding.

Job Responsibilities

• Support HR-related inquiries received from employees via email.
• Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
• Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
• Keep the HR Support Centre knowledge database updated.
• Prepare regular and adhoc reports for management analysis.
• Participate in activities to promote the services of HR Support Centre, such as the design of posters and roadshows.
• Assist with HR Operations work matters as assigned, such as follow up with vendor on background screening report for candidates, respond to reference check requests received for former employees, verify vendor invoices and prepare information for audit exercises.
• Identify potential areas of improvement and be part of the team to develop suitable solutions to improve productivity, enhance work quality or meet service delivery gaps.
• Any other duties deemed reasonable and necessary by the business.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an administrative position in the Research Office. The Research Office supports grant management, research agreement review, the Departmental Ethical Review Committee and other research administrative functions.

Duties & Responsibilities
Working under the direction of the Vice Dean (Research) and the Manager of the Research Office, the Senior Executive/Assistant Manager will be part of the team to support the core duties of the Research Office:

a) Grant Administration
- Advise researchers on grant guidelines and requirements.
- Provide administration support to researchers throughout the entire grant cycle from grant application, grant awarding, budget and expenses tracking, reporting of project status and project closure.
- Be the point of contact between researchers and various administration departments to support the management of research projects.
- Manage grant calls and be the liaison person to the funding agencies.

b) Research Agreement
- Support researchers to draft, review, negotiate and execute research agreements, working closely with researchers, collaborators and internal and external legal offices.

c) Departmental Ethics Review Committee (DERC) Secretariat

- Provide ethics review from reviewing applications, communicating feedback, reviewing amendments to processing review outcomes.
- Organise DERC meetings and keep records of DERC's reviews and outcomes.

d) Research Office
- Organise research seminars and meetings.
- Report research metrics for the School and researchers.

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognized institution.
• Preferably with at least 2 years of experience in an administrative position within the academic, research or healthcare sector.
• Candidates with experience in research administration, grant management, agreement review, research ethics, research compliance or database management will be at an advantage. Fresh graduates with some research experience may be considered.
• A team player with effective problem-solving skills and excellent communication skills to perform well in a fast-paced environment.
• Able to take initiative to learn on the job and manage various responsibilities.

Location: Bukit Merah

Mon to Fri 8.30am to 5.30pm

MNC company

Need to drive to Malaysia (using company car / own car)

Job Description

• Work closely with logistics team on logistics requirements
• Process daily purchase order
• Build and maintain relationships with suppliers
• To ensure budgets are under control to meet its target.
• To work closely with suppliers on meeting products specifications and delivery schedule base on Customers’ requirements
• To negotiate with Suppliers and vendors on the term

Requirements

• Diploma & above
• At least 2 years working experience (preferable manufacturing industry)

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description:

• Support procurement process at DxD Hub, ensuring technical and policy compliance as well as value-for-money.
• Structuring requirements for procurement process: Translate purchase requests from technical team to online procurement systems.
• Perform and/or support activities throughout procurement process. Example activities include creating internal approval memos and justification, preparing external documents (e.g. Invitation to Quote, Tenders).
• Support proposal evaluation: work with users to perform structured assessment of vendor proposals and recommend proposal to award.
• Partner with executives in other functions including Procurement and Finance to ensure efficient operations.
• Collate and track data to support analysis, including maintaining databases and hard copy records.
• Ensure that database is updated in a timely and accurate manner.
• Provide general administrative and clerical support to DxD Hub Team ensuring safe and comfortable DxD Hub operations.
• General administrative and clerical support to DxD Hub Team.
• Manage and monitor inventory of office and pantry supplies and re-order as needed.
• Track non-scientific equipment and assets (e.g. video conferencing system, furniture) and work with vendors for maintenance.
• Monitor facilities vendors (e.g. cleaning, telecom) to ensure a comfortable office environment for staff including light clean-up as needed.
• Work closely with SpIA and HR for the issuance of staff card for new hires and ensure that the staff has access to all DxD office sites.

Job Requirements:

• Diploma holder with a certificate in professional secretarial skills/ finance.
• Minimum 2 years of relevant experience in similar capacity.
• Experience in purchasing of biomedical consumables and equipment would be an advantage.
• Proficient in MS Office Applications, including Word, Excel, PowerPoint, and Outlook.
• A team player with excellent interpersonal, communication and organisational skills.
• Able to communicate effectively, multi-task, and work in a dynamic environment.
• Well organised and good written communication skills.
• Awareness of workplace health and safety would be an advantage.
• Meticulous and able to work independently in a fast-paced environment.
• Individual who is self-motivated, and results driven.
• Proactive and takes ownership of projects.
• Adaptable and able to work under pressure.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description:

Manage daily deployment, lashing operations and safety in PSA pasir panjang terminal.

Requirements:

- Valid Class 3 driving license.

- Physically fit.

- Work at height supervisor and assessor certificate.

- Perform Advance Lashing Operations certificate.

- ITE Container Lashing Operations certificate

- Completed Supervise Lashing Operations.

About Metta Welfare Association
Metta Welfare Association, established in 1992, is a recognized social service organization under the Ministry of Social and Family Development (MSF), Ministry of Health (MOH), and Ministry of Education (MOE). As a member of the National Council of Social Service (NCSS), Metta provides a wide range of impactful programmes and has received accolades such as the Singapore Quality Class (SQC) certification and the Charity Transparency Award (CTA).

Our Programmes Include:

• Early Intervention for children with learning challenges.
• Residential and Day Care for adults with intellectual disabilities.
• Rehabilitation and Medical Services for chronic and terminal illnesses.
• Special Education and Youth Employment Support for individuals with mild intellectual disabilities or autism.

Job Responsibilities:

• Identify and develop strategies and workplan to enhance and strengthen the Association’s brand
• Own, plan and manage content on corporate website and all social media platforms
• Plan, adopt and manage content on official social media platforms to ensure currency and vibrancy (eg. Facebook, LinkedIn, Instagram, Telegram)
• Plan, write and edit content for communications and e-newsletter to update donors, volunteers and partners
• Manage external communication effectively to build relationship, brand strength and awareness as well as influence opinions, funders, corporates, Governmental Bodies, community and general public on existing and new programmes or initiatives
• Oversee media relations and plan media events to ensure favorable and targeted media coverage
• Compile content and develop corporate publication such as the Annual Reports for submission
• Develop and update all corporate collaterals such as pull up banners, signages, brochures and display materials
• Assist Corporate Partnership team to organise fundraising and outreach events
• Assist in planning events and other activities
• Undertake any other duties as assigned by Manager and/or Deputy Executive Director

Job Requirements

• Experience: At least 2 years in communications, marketing, or public relations.
• Education: Diploma/Degree in Mass Communications, Marketing, Public Relations, or a related field.
• Skills:
• Strong command of English and Mandarin to facilitate writing, proofreading and translation work with Mandarin speaking associates
• Possess initiative and ability to multi-task and work under pressure and tight deadlines
• Strong in planning and execution of work processes and delivery
• Result oriented, proactive, creative, collaborative, driven and resourceful
• Good interpersonal and communication skills to work well with both internal and external stakeholder.
  

Why Join Us?
Be part of a purpose-driven team, making meaningful contributions to the community while advancing your professional growth in a supportive environment.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

This is an entry level position to support the team in managing the 8days Eat TikTok channel, which includes (but not limited to) uploading content, SEO & data analytics.

Responsibilities

• Perform uploading of content to assigned platform(s).
• Ensure the content schedule is mapped out in timely fashion.
• Track performance, analyze and optimize performance of the uploaded content on the platform.
• Work with Editorial team, content creators, Growth Channel Management Team to develop best practices and optimize content performance on the platform.
• The role primarily focuses on 8days Eat TikTok channel but the scope of work can extend to other 8days social media accounts as well.

• Ability to communicate well and work with a team of editorial, channel management specialists as well as content creators.
• Keen understanding of social media (TikTok) content and audience behavior.
• Good understanding of platform quirks.
• Strong organizational and analytics skills.
• Meticulous and detailed.
• A passion for social media content.
• Experience in social media space in channel operations / audience engagement.

Job Descriptions

1. To perform daily bookkeeping activities on account receivable and payable

2. Perform monthly account closing

3. Perform daily receipts reconciliation and ensure daily banking and sales collection are posted accurately and timely

4. Prepare monthly bank reconciliations

5. Perform Account Payable function such as preparation of payment

6. Perform HR related duty (e.g. Preparation of staff employment contracts, application of work passes & etc)

7. Collections of bills bi-weekly from outlets

8. Perform GST reconciliations

9. Assist the Finance Manager in performing financial analysis (e.g. balance sheet analysis, expense/budget variances, revenue/expense analysis and etc)

10. Support any other ad-hoc duties as assigned by Finance Manager

Skills and Competencies:

1. Minimum Diploma in Accounting or other disciplines

2. Preferably 3-5 years of related experiences in accounts (Fresh graduates are welcome to apply)

3. Proficient in Microsoft Office applications

4. Strong communication skills (both oral and written)

5. Able to work under pressure with tight deadlines

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

Responsibilities

• Plan, implement and organize customer visit/meeting to close new sales to achieve sales target
• Develop and maintain strong business relationship with existing/new customers
• Develop sales and marketing strategies with action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Analyze market trends, competitor offerings and keep abreast of latest market development
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organization structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Perform any other ad hoc duties as assigned

Requirements

• Degree/Diploma in Engineering or equivalent.
• Minimum 3-5 years of M&E working experience in building/construction industry
• Must be bilingual abilities with strong skills in multiple languages to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in documentation, presentation, coordination, and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage
• Willing to travel to various job sites

Role Overview

The Integrated Campaign Executive supports the planning, execution, and optimisation of integrated marketing campaigns across multiple platforms. This role involves assisting in the creation of digital media strategies, monitoring campaign performance, and managing social media accounts. The ideal candidate is detail-oriented, creative, and capable of managing multiple tasks while ensuring campaigns align with business objectives and deliver measurable results.

Primary Responsibilities

Campaign Management

• Assist in developing integrated campaign strategies that align with business objectives and target audience insights.
• Support the execution of digital media campaigns across platforms such as Google Ads, Facebook Ads Manager, LinkedIn, Instagram, and TikTok.
• Coordinate campaign setups, including budget allocation, audience targeting, and ad creative uploads.
• Implement tracking tools such as UTM parameters and third-party software to measure campaign performance accurately.

Campaign Monitoring and Optimisation

• Monitor live campaigns to ensure delivery and alignment with KPIs such as CTR, CPA, and ROI.
• Identify performance issues and recommend adjustments to improve results.
• Assist in optimising campaigns by refining targeting, bidding, and creative elements.
• Support A/B testing efforts to improve ad copy, visuals, and audience engagement.

Reporting and Analysis

• Prepare detailed reports on campaign performance, highlighting key metrics and actionable insights.Assist in creating dashboards for stakeholders to track campaign success in real time.
• Conduct post-campaign analyses to identify areas for improvement.

Social Media Management

• Support the management of social media accounts, ensuring consistent branding and messaging.
• Assist in developing and scheduling social media content to enhance audience engagement and growth.
• Monitor and respond to audience interactions to foster positive relationships.
• Analyse social media performance metrics and provide insights to inform future strategies.

Collaboration and Communication

• Work closely with the creative team to ensure campaign messaging and visuals meet objectives.
• Coordinate with the analytics team to validate data accuracy and derive actionable insights.
• Support external agency or vendor relationships to execute campaign initiatives.

Key Skills and Competencies

• Basic knowledge of digital advertising platforms, including Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager.
• Strong analytical skills with the ability to interpret data and improve campaign performance.
• Familiarity with tools such as Google Analytics, Excel, and social media management platforms.
• Creative and detail-oriented, with the ability to manage multiple tasks effectively.
• Strong communication skills for presenting insights and collaborating with stakeholders.
• Understanding of social media platforms and their role in integrated marketing strategies.

Qualifications

• A diploma or bachelor’s degree in Marketing, Communications, Business, or a related field.
• 1–2 years of experience in a digital marketing or campaign management role is preferred.
• Familiarity with SEO, SEM, and social media management tools is advantageous.
• Certification in Google Ads, Meta Blueprint, or equivalent is a plus.

Job Title

Asst Executive, Care coordination, St Andrew’s Senior Care (SASC)

Job Relationship

Reports to Manager, Operations (SASC)

Job Specification

Qualification

Diploma in relevant fields or equivalent

Experience

At least 3 years of relevant working experience in the healthcare industry or good understanding of health-care related services.

Special Aptitude and Knowledge

Proficient in Microsoft Office (Word/ Excel/ Powerpoint) and Google Drive equivalents.

Being meticulous, independent, accountable and comfortable to adapt to changes.

Excellent oral and written communication, and interpersonal skills

Proactive, driven and have team player mind-set

Job Summary

1. Part of the centralised referral team that is responsible for:

• Management of referrals for all Senior Care Centres (SCCs),
• Implementation of Admission processes centrally and at SCCs,
• Support other functions of SASC HQ where necessary.

Principal Responsibilities

1. Liaise with referral Source/ Agency for referrals related matters such as obtaining sufficient information (past medical history, social reports etc) for referral screening, other contacts for non-responsive contacts.
2. Screen referrals for right siting of services according to the criteria
3. Contact clients or caregivers to clarify services and needs which includes financial assistance, transport, escort etc.
4. Schedule appointments for admission assessment accordingly and update centres of the referral status.
5. Conduct pre-admission counseling which includes explaining the service terms and fees to the clients or caregivers, clarifying their concerns if any.
6. Raise referrals to other service providers.
7. Provide reports to the management on referrals status and centre vacancies for monitoring and reporting purposes.
8. Support the onboarding of new staff in centre-based administrative processes.
9. Support other functions of SASC HQ where necessary.
10. Carry out other responsibilities and duties as assigned from time to time, e.g. coverage duties at centres and HQ.

Work Location

St. Andrew's Community Hospital

8 Simei Street 3

Singapore 529895

Location: Bukit Merah

Mon to Fri 8.30am to 5.30pm

MNC company

Need to drive to Malaysia (using company car / own car)

Job Description

• Work closely with logistics team on logistics requirements
• Process daily purchase order
• Build and maintain relationships with suppliers
• To ensure budgets are under control to meet its target.
• To work closely with suppliers on meeting products specifications and delivery schedule base on Customers’ requirements
• To negotiate with Suppliers and vendors on the term

Requirements

• Diploma & above
• At least 2 years working experience (preferable manufacturing industry)

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

JOB SUMMARY:

To support the Company's roadmap towards being a supplier of choice and the transformation of the Company's value-added proposition to customers.

MAIN DUTIES AND RESPONSIBILITIES:

• To track relevant legislations/policies that affect vegetable oil trade (with focus on carbon) and advise stakeholders in the Company.
• To assist in designing product flows to help identify specifications / requirements of the customer(s). Collaboration with different Departments will be necessary.
• Develop a strong trading acumen by understanding how the commodity market functions.
• Develop an understanding of supply chain and logistics.
• Support Key Accounts team in presentations.

Requirements:

• Degree in any Discipline
• Keen interest in policy, regulations and market trends.
• Relevant experience in vegetable oil trade and/or with focus in carbon is a plus
• Strong learning agility
• Good numerate and analytical skills
• Effective communication and networking skills

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

Location: Bukit Merah

Mon to Fri 8.30am to 5.30pm

MNC company

Need to drive to Malaysia (using company car / own car)

Job Description

• Work closely with logistics team on logistics requirements
• Process daily purchase order
• Build and maintain relationships with suppliers
• To ensure budgets are under control to meet its target.
• To work closely with suppliers on meeting products specifications and delivery schedule base on Customers’ requirements
• To negotiate with Suppliers and vendors on the term

Requirements

• Diploma & above
• At least 2 years working experience (preferable manufacturing industry)

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description:

• Support procurement process at DxD Hub, ensuring technical and policy compliance as well as value-for-money.
• Structuring requirements for procurement process: Translate purchase requests from technical team to online procurement systems.
• Perform and/or support activities throughout procurement process. Example activities include creating internal approval memos and justification, preparing external documents (e.g. Invitation to Quote, Tenders).
• Support proposal evaluation: work with users to perform structured assessment of vendor proposals and recommend proposal to award.
• Partner with executives in other functions including Procurement and Finance to ensure efficient operations.
• Collate and track data to support analysis, including maintaining databases and hard copy records.
• Ensure that database is updated in a timely and accurate manner.
• Provide general administrative and clerical support to DxD Hub Team ensuring safe and comfortable DxD Hub operations.
• General administrative and clerical support to DxD Hub Team.
• Manage and monitor inventory of office and pantry supplies and re-order as needed.
• Track non-scientific equipment and assets (e.g. video conferencing system, furniture) and work with vendors for maintenance.
• Monitor facilities vendors (e.g. cleaning, telecom) to ensure a comfortable office environment for staff including light clean-up as needed.
• Work closely with SpIA and HR for the issuance of staff card for new hires and ensure that the staff has access to all DxD office sites.

Job Requirements:

• Diploma holder with a certificate in professional secretarial skills/ finance.
• Minimum 5 years of relevant experience in similar capacity.
• Experience in purchasing of biomedical consumables and equipment would be an advantage.
• Proficient in MS Office Applications, including Word, Excel, PowerPoint, and Outlook.
• A team player with excellent interpersonal, communication and organisational skills.
• Able to communicate effectively, multi-task, and work in a dynamic environment.
• Well organised and good written communication skills.
• Awareness of workplace health and safety would be an advantage.
• Meticulous and able to work independently in a fast-paced environment.
• Individual who is self-motivated, and results driven.
• Proactive and takes ownership of projects.
• Adaptable and able to work under pressure.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Position: Design & Marketing Executive
• Location: Near Tai Seng MRT
• Working hours: 5 days, Monday to Friday (9.00am - 6.00pm)
• Salary (commensurate on experience): Up to $4200+ Variable Bonus + Medical Fees of $500 annually
• Duration: Permanent
• Industry: Garment

Main Responsibilities:

• Assist Manager in campaign planning, execution and all marketing related matters
• Manage external vendors for SEO, SEM strategies
• Propose and plan all relevant social media and digital content calendars aligned to the Marketing Calendar (IG, Linkedin etc.)
• Manage, create and copywriting work of all marketing materials including product catalogues, corporate presentation, promotional flyers, advertising materials, etc.
• Be involved with photography for all social media platforms and keep websites up to date
• Keep current and abreast on all digital content trends and conduct market research and competitor analysis
• Assist to coordinate and liaise with media to secure brand exposure and relevant partnerships
• Manage all product related information update on website
• Weekly & monthly report analysis for campaigns and engagement
• Any ad-hoc duties as assigned

Requirements:

• Diploma or Degree in Marketing or related discipline.
• At least 1-2 years of relevant experience
• Knowledge in textile, garment construction, design and development is added advatange
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers only

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Role Overview:

We are seeking a highly motivated and detail-oriented Senior Projects Executive to lead and drive key operational improvement initiatives within our warehouse setup. This role will focus on enhancing productivity, driving cost-saving projects, and supporting the expansion of our fulfillment capabilities. The ideal candidate will possess strong project management skills, a data-driven mindset, and experience in logistics or supply chain.

Key Responsibilities:

• Lead Data-Driven Initiatives: Spearhead warehouse process optimisation, productivity enhancements, and expansion projects by leveraging data insights and analytics
• Project Management: Develop, execute, and monitor project plans to achieve objectives, ensuring alignment with business goals and timelines. Promote best practices in project planning, execution, and post-implementation review
• KPI Design and Implementation: Design, adjust, and track KPIs and incentive schemes to optimise operational efficiency, achieving measurable improvements in productivity and cost reduction
• Cross-Functional Collaboration: Partner with local and regional stakeholders to align project goals and deliverables, ensuring seamless execution and overcoming operational bottlenecks

Job Requirements:

• Bachelor’s Degree in Logistics, Supply Chain or a related field
• At least 3 years of relevant experience in project management and delivery
• Experience in the supply chain sector will be an advantage
• Good analytical and problem-solving skills with strong logical thinking and quantitative analysis ability
• Strong communication and stakeholder management skills
• Able to thrive in a dynamic environment
• Able to work well within a team and independently
• Comfortable to work in a warehouse setting

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Civil and Environmental Engineering seeks to hire an Executive (Research) to assist in department administration for projects hosted and co-hosted by the department, to assist in charting out activities and outreach for research clusters and initiatives based in the department, and to assist the Deputy Head (Research and Enterprise) and the Head of Department in specific projects and grant administration.

• To execute and administer research administration for projects hosted and co-hosted by the Department of Civil and Environmental Engineering, including managing the departmental research portfolio, proposal grant submissions, grant life-cycle administration (from initiation to closure and audit), financial and audit reports to grantors and auditors, grant data management, and others.
• To assist in charting out and implementing research outreach and activities for the Department of Civil and Environmental Engineering, including emerging research initiatives, research cluster activities and liaising with industry. • To assist in the writing, collation and documentation of research activities for the research clusters
• To assist in the collation of data, design, planning and preparation of publicity materials for research outreach, including department presentations, videos, research publications, research seminars and webinars, research website and updates.To assist in the preparation of large grant call proposals for the department.
• To assist in specific research project and grant administration as approved by the Deputy Head (Research) and the Head of Department.
• Any other ad-hoc duties as assigned.

Job Requirements

• Minimum Bachelor's degree in relevant discipline
• Minimum 2 years of experience in relevant areas
• Proficient in Microsoft Office; Powerpoint, Words, Excel (Pivot table, vLookup)
• Competent in writing, collating and summarising information
• Able to handle confidential data.
• Meticulous with strong follow-through on work matters.
• Background in science or engineering is preferable
• Open to fixed term contract.

Job Responsibilities

• New product planning:

- Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.

- Define product competitive positioning and unique selling proposition (USP).

• New product development (NPD):

- Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.

- Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.

- Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Familiar with the concept of product challenge test, stability, and compatibility studies.

- Research market prices, create accurate product costing data and propose product pricing.

• New product introduction:

- Conduct product training to regional trainer/marketing team and key leaders of salesforce.

• Post-launch product management:

- Analyse product performance and identify actions required.

- Manage product feedback and propose technically sound customer-centric reply.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements

• Degree in Cosmetic Science or Chemistry.

• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.

• Bonus if candidates have prior experience with beauty/personal care/medical device.

• Strong interest in marketing of beauty, skin care, personal care and/ or beauty device products.

• Self-starter, good at working well independently with initiatives.

• Resourceful & good business sense.

• Meticulous & detail-oriented.

• Product/ project management skills.

• Planning & organising skills; time management skills.

• Analytical & problem-solving skills.

• Professional communication & negotiation skills; proficient in English and Chinese - To liaise with Mandarin speaking counterparts

• Strong interpersonal skills to connect with people from different cultures and levels, both internally and externally.

• Travelling is expected.

Job Description & Requirements

Responsibilities:

• Hunt for new clearing and forwarding related business focusing on import and export business locally
• Build new client base and retaill f grocery in arround Singapore
• Develop sales strategy in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Monthly commercial activity reporting in the form of a sales of grocery, liquor, soft drinks and beverages
• Work with direct Manager on all sales, business development and budgeting requirements
• Capabilities reaching into the rest of APAC and globally is advantages
• Other duties as may be assigned from time to time

Key Requirements:

• A Diploma or degree from a recognized University in the field of logistics and Business Management would be advantages
• Minimum 8 years proven sales experience and achievement in bringing in new sales
• Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Ability to travel regularly locally and regionally when required
• Flexible in working with partners from different time zone when requiredSALES & MARKETING MANAGER

Job Description & Requirements

We are looking for 9 Temp Executives on a 4-months contract basis (Feb-Jun 2025) to support the Dept of Student Services, Customer Relations Unit. Submit your application now!

What you will be working on

You will be part of the dynamic team in:

• Delivering quality customer service at SP’s Customer Relations Unit, including managing public queries mainly via phone and written channels.

• Working with stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction

What we are looking for

• Tertiary qualification in any discipline. Candidates with no prior experience, but have a passion for service delivery may also apply

• Possess good communication and interpersonal skills

• Service-oriented and adept at problem solving

• Have a pleasant disposition and is passionate about helping others

• Ability to work independently and capable of being an effective team player

• Proficient in Microsoft Office Applications and IT savvy

Working Hours:

Mon - Thur 8.30am-6.00pm

Fri 8.30am-5.30pm

Salary:

$2,000 - $2,200 per month