Have you always wanted to work on key accounts in enterprise sector, develop and strengthen account wide relationships and deal with the most advanced technology in the market today?

Our Account Executive role could be the next challenge in your career. From understanding of customer’s needs to proposing the most feasible solution, you will always be at the heart of new opportunities!

Roles & Responsibilities:

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore
• Must have experience handling commercial accounts and partners in Singapore
• Understands the channels and has strong channel CXO level relationships with both T2 partners and Distributors
• Experience in both direct and channel sales a plus
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Proven track record by exceeding business quotas
• Salary is negotiable and will commensurate with your experience.

Requirements:

• University Degree/ Polytechnic Diploma
• Background in Computer Science or Computer Engineering is a plus
• Presales Experience in IT services preferred
• Knowledge of Commercial arrangements
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment
• Negotiation Skills
• Presentation Skills
• Deal Maker skills

Position Title: E-Commerce Marketing Executive
Location: Singapore
Employment Type: Full-time

Job Summary

We are seeking a detail-oriented and innovative E-Commerce Marketing Account Executive to manage and grow our online retail presence. This role involves developing marketing strategies, managing e-commerce platforms, and optimizing sales performance. The ideal candidate is skilled in digital marketing, data analysis, and account management, with a passion for e-commerce.

Key Responsibilities

• E-Commerce Management: Oversee online stores on platforms such as Lazada, Shopee, Amazon, and the company’s website.
• Digital Marketing Campaigns: Plan and execute marketing campaigns across various digital channels, including social media, email, and paid ads.
• Sales Optimization: Monitor sales performance, identify trends, and implement strategies to improve conversion rates and revenue.
• Content Creation: Coordinate the creation of product listings, descriptions, and visual assets to enhance customer engagement.
• Client Account Management: Build and maintain relationships with key accounts, ensuring client satisfaction and retention.
• Data Analysis: Track and analyze metrics such as sales, traffic, and ROI to optimize campaigns and e-commerce performance.
• Collaboration: Work with internal teams such as marketing, operations, and customer service to align on goals and strategies.
• Compliance & Policies: Ensure all campaigns and content adhere to legal and platform-specific guidelines.

Qualifications & Skills

• Diploma or degree in Marketing, Business, E-Commerce, or a related field.
• Proven experience in e-commerce or digital marketing roles.
• Proficiency in e-commerce platforms, Google Analytics, and advertising tools (Google Ads, Meta Ads).
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Creative mindset with the ability to adapt to a dynamic market environment.

Employment Compliance with MOM Regulations

This role adheres to the Ministry of Manpower (MOM) regulations and includes the following measures:

1. Fair Consideration Framework (FCF):The position will be advertised on MyCareersFuture.sg for a minimum of 14 days to ensure Singaporeans are given priority consideration before hiring foreign talent.
   
2. Tripartite Guidelines on Fair Employment Practices (TGFEP):The hiring process is based on merit, evaluating candidates' skills, experience, and suitability for the role, ensuring no discrimination.
   
3. Work Pass Compliance:Foreign hires will meet all Employment Pass (EP) or S Pass requirements, including salary thresholds, qualifications, and relevant experience.
   
4. Flexible Work Arrangements (FWAs):The company complies with MOM guidelines to provide formal processes for handling FWA requests to promote work-life balance.
   
5. Background Checks:All potential hires will undergo comprehensive checks to validate their credentials and experience.
   

Salary & Benefits

• Competitive base salary with performance-based incentives.
• Opportunities for professional development and training.
• Comprehensive health and wellness benefits.
• Hybrid work arrangements for enhanced flexibility.

How to Apply

Interested candidates are encouraged to submit their resumes and a portfolio of relevant work to [email address] by [closing date]. Shortlisted applicants will be contacted for interviews.

Job Responsibilities:

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly and accurately updated in ERP system
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to management
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Other Requirements:

• Good planning & organizational skills
• Problem solving and good leadership skills
• Must have a working knowledge of GMP concepts and guidelines
• 5.5 Day work week

Education, Experience & Training

• 3 years of experience working in food manufacturing / cold store or similar environment
• Minimum 2 years of supervisory experience in food manufacturing / cold chain
• Possess a valid forklift license (preferable)
• Experience in Microsoft Navision is highly advantageous.

Responsibilities:

1. Preparation and distribution of sailing schedule, monthly rates tariffs and volume statistics to corporate customers.

2. Preparation of executive summaries/ cooperation feedback of corporate accounts.

3. Preparation and analysis of documents for monthly review meeting.

4. Compilation of monthly sales visits report.

5. Monitoring of the completion and timeliness of RFQ submission by pricing team, ensure that RFQ is submitted to corporate accounts by the deadline.

6. Liaising with offices/ agents in relations to customer enquiries.

7. Written/ verbal communication with corporate accounts for rates/ service enquiries.

8. Preparation of SOP guidelines for corporate accounts.

Requirements:

1. Well verse in Microsoft Office, Excel and Power Point.

2. Has good organizational and communication skills, is reliable, resourceful, meticulous, multi tasking and initiative.

3. Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities. Good follow up skill on all relevant issues.

4. Knowledge and experience in NVOCC business will be advantageous.

Job Summary:

The Senior Finance Executive reports to the Group Finance Head. He/She is responsible for preparing financial statements, maintaining cash controls and accounts payable to meet legislative requirements and support the Centre’s operations. In addition, he/she shall assist in the planning and implementation of finance projects in streamlining processes and to also assist to develop the financial policies and procedures together with the immediate supervisor.

Duties and Responsibilities:

1. To update accounting entries using ACCPAC Accounting System.

2. To prepare Financial Statements that give true and fair view in accordance with the provisions of the Charities Act, the Societies Act and Singapore Financial Reporting Standards.

3. To oversee all financial matters to ensure proper utilization of funds, accountability and internal control.

4. To prepare, compile and analyse the group forecast and yearly capital and operating expenditure budgets as per SACS’ guidelines and help to ensure spending with the approved budgets.

5. To prepare and liaise with internal and external auditors for statutory and statistical audits.

6. To advise Operation on financial related matters; and to ensure compliance to SACS Finance Policy;

7. To participate in CARF (quality audit) for Finance department.

8. To carry out Asset Management

a) To ensure fixed assets are registered, tagged and disposed with inventory condemnation form.

b) To set up and maintain a system of inventory and fixed asset control and with yearly physical stock take to verify status of asset against records.

9. To processpayment duly supported by matching invoices and approval for purchase/service.

10. To ensure Accounts receivables and ensure receipts are issued for collection of cash/cheques

11. To monitor and reconcile Government Subvention.

12. To monitor Centre’s cash flow.

13. To reconcile monthly Bank statement

14. To ensure proper records of GST are properly maintained and tracked

15. To ensure proper accountability/tracking of pre-operational governmental funding

16. To assist in new processes and system implementation when required

17. To provide supervisory/mentoring role to Accounts Assistant

18. To proactively identify area of improvement and opportunities to drive and enhance finance operational efficiency

19. To backup other Centre Finance where required and to support the needs of the various centres and finance team members in the area of internal control and rectify problems where necessary

20. To participate in the design, planning and implementation of new projects such as Group Conso reports and Procurement system

21. To participate in the planning and formulation of financial policies and procedures

22. To prepare the necessary slides and presentation during AC and FC meeting

23. To take care of bank administration function like handling all the necessary paperwork in setting up of new bank accounts

24. To perform other duties and ad-hoc projects as assigned

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams
• Able to work on weekends and public holidays
• Work day shifts and night shifts

Responsibilities

• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
• Provide effective communication and co-ordination between Sales and Customers.
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers to ensure on time deliveries to customers
• Liase with Store for outgoing deliveries to customers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Assist Sales to update and manage customers project.
• Any other tasks as required for Sales department

Requirement

• Minimum GCE A levels or Polytechnic Diploma
• 1-2 years customer service experience / sales / admin experience preferred
• Must be proficient in Microsoft office applications (Excel/Word/Outlook)
• Good communication skills in English and Mandarin to speak to Mandarin-speaking clients
• Willingness to learn and ability to multi-task
• Willingness to work extended hours to attend to last minute requests from customers, where necessary

Company Benefits:

- AWS + Performance Bonus

- 14 days leave with 1 additional day per completed year, up to 20 days

- Birthday leave after probation

- Staff term life, personal accident and hospitalisation insurance

- Staff medical/dental/optical benefits that extend to spouse and non-adult children

- Staggered working hours with option to work 7.30am - 4.30pm, 8am - 5pm or 8.30am - 5.30pm

- 1 WFH day after probation, subject to work requirements

Job Description:

Manage daily deployment, lashing operations and safety in PSA pasir panjang terminal.

Requirements:

- Valid Class 3 driving license.

- Physically fit.

- Work at height supervisor and assessor certificate.

- Perform Advance Lashing Operations certificate.

- ITE Container Lashing Operations certificate

- Completed Supervise Lashing Operations.

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

JOB DESCRIPTION

Primary Function - ERP (SAP) Support Analyst

Provide SAP functional support to the Business as part of SAP L1 Support in Finance, Accounting, Sales, Trade Marketing, Supply Chain, Logistic, Procurement, Industry business streams.

Main Duties and Responsibilities

• Collecting business requirements
• Identify gaps, issues and work around solutions
• Investigate, analyze problems & provide solution together with HQ / Global Teams
• Provide training and user support as required
• Document functional designs for business flows in the system
• Perform/organize test cases
• Prepare/localize training guides/user manuals
• Integration with other Business Applications Systems into ERP System
• Join to project activities with HQ/Global Teams and vendor(s)
• Any other duties which may be assigned to you by your superior from time to time

JOB REQUIREMENTS

• Bachelor or Higher in Business, Computer Science, Computer Engineering, Industrial Engineering or related fields
• At least 3-year experience in any SAP S/4 Hana modules: SD, MM or FI in consumer electronic sales industry (holding SAP S/4 Hana proficiency / training certificate is a plus)
• Good Teamwork
• Ability to work creatively and analytically in a problem-solving environment
• Good communication (written and oral) and interpersonal skills
• Good command of English both written and spoken

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

At Delifrance Singapore, we are passionate about delivering unforgettable experiences to our guests, and we need you to help make that happen!

This role reports to the reporting manager and will assist in the following:

• Assist in driving sales performance on online channels
• Manage and respond to orders/enquiries on all e-marketplaces
• Provide professional, friendly and engaging service to ensure quality customer experience (inbound/outbound)
• Pursue sales opportunities, upselling of products and conversion of customers
• Assist with order fulfillment if needed, assembling and packing of catering products
• Communicate and coordinate with warehouse, logistics, finance and other support functions to ensure strong execution and service delivery
• Track orders and provide daily sales reporting/analysis
• Investigate and manage customer feedback and provide useful solutions to operational issues and other areas of improvement
• Assist in sales recovery processes
• Conduct price checks
• Work closely with marketing team in the execution of channel development activities through various platforms
• Assist in maintaining and updating online content, including submission of new listings for new product launches & product conversions on online platforms
• Assist in data entry, invoicing and general admin duties etc.
• Any other adhoc duties as assigned by Manager.

Requirements and Qualifications

• Min Diploma/Degree in Business, Marketing or related disciplines
• Possess great service attitude
• Passion for people & food
• Self-driven with a positive attitude to learn
• Able to work in a fast-paced environment under pressure
• Energetic team player
• Able to work 5.5 days per week (Mon-Fri in office; Sat work-from-home)

Personality and Competencies/Skills

• Passion for marketing and technology.
• Well-versed in e-commerce/digital marketing and how the Internet can become a strong asset to securing growing revenue.
• Strong communication and interpersonal skills.
• Attention to detail and a commitment to quality.
• Ability to work in a fast-paced environment.
• Strong teamwork and communication skills

HOW TO APPLY:

Don’t hesitate—hit that apply button! We can’t wait to meet you for an in-person interview!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

Position Summary:

The Senior Accounts Executive will manage comprehensive accounting functions at a managerial level to ensure operational excellence, accuracy in financial reporting, and compliance with regulatory standards. This position demands strategic planning, leadership, and hands-on execution to optimize the company’s financial performance.

Key Responsibilities:

Accounts Management:

1. Advanced Financial Reporting:
   - Prepare, review, and present financial statements, including profit and loss accounts, balance sheets, and cash flow reports.
   - Conduct financial analysis to identify trends, risks, and opportunities to support decision-making at the managerial level.
2. Budgeting and Forecasting:
   - Develop and manage annual budgets in collaboration with senior leadership.
   - Prepare financial forecasts to guide strategic planning and investment decisions.
3. Accounts Payable and Receivable Oversight:
   - Supervise invoicing, collections, and vendor payments to ensure timely processing.
   - Ensure accurate reconciliation of financial transactions and bank statements.
4. Tax and Compliance Management:
   - Ensure accurate tax filings and compliance with local and international financial regulations.
   - Manage relationships with external auditors, tax advisors, and regulatory bodies to ensure audit readiness and compliance.

Job Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have minimum 2 years of relevant experience.
• Proficient in SAP modules.

Retail executives of Laundry Shop responsible for Operation, Customer Service and Sales. Responsibilites are:

- Customer Satisfaction

- Smooth Operation in laundry shop

- House Keeping

- Receiving, detailing and preparation of laundry for customer collection

- Inventory management

- Sales growth

If interested, whatsapp to 87812313

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Interested Participants please submit your CV

At Majeton (a subsidiary of EssexBio), we are driven by our commitment to deliver “The Right Product for Health”. Our team of researchers and clinical experts utilise clinic feedback from practitioners, scientifically researched literature and top quality manufacturing as the foundation for all products.

We are seeking an industry-savvy and data-driven Sales and Marketing Executive to join our team. The ideal candidate will play a critical role in promoting our products and expanding our market reach and resonance.

Job Description

Strategic Marketing Development:

• Develop trade and marketing strategies aligned with company objectives.
• Keep updated with market trends, competitor activities, and consumer insights to inform strategies.
• Lead market penetration efforts for new product launches using multi-channel marketing approaches.

Sales & Marketing Communications:

• Conceptualize and develop effective sales and marketing communication materials (both still and motion graphics).
• Ensure accurate and timely updates of media platforms, including websites and social media.

Collaboration & Planning:

• Partner with sales and demand planning teams to ensure sales targets are met and forecast accuracy.
• Work collaboratively on new product development planning and launches.

Sales Performance & Business Reviews:

• Conduct business reviews with senior management and principals to align on objectives and ensure profitability.

Industry Representation:

• Represent the company at industry events, conferences, and networking opportunities to foster strategic partnerships.

Requirements

• Educational Background: Diploma in Marketing, Business Administration, Pharmacy, or a related field.
• Experience: Proven track record in sales and marketing, preferably in pharmaceutical or FMCG sectors.
• Marketing Skills: Successful product launches, multi-channel marketing strategies, and familiarity with design tools and digital platforms.
• Industry Knowledge: Strong understanding or adaptability to pharmaceutical products, regulations, and practices.
• Teamwork and Independence: Ability to work collaboratively and independently.
• Communication: Excellent verbal and written skills for presentations and networking.
• Analytical Abilities: Proficient in market data analysis to create actionable strategies.
• Operational Skills: Experience in demand planning, forecasting, and achieving sales targets to drive profitability.

What We Offer

• Competitive salary and opportunities for professional growth and development
• An exceptionally supportive and collaborative work environment
• The chance to make a meaningful impact in the healthcare industry

If you are a self-motivated and results-driven professional passionate to make an impact in the healthcare industry, we welcome you to apply!

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

You will be the co-ordinator of the academic administrative and event support team of NUS College (Academic Affairs). You will ensure that events are run smoothly, as well as to handle academic administrative matters.

Duties and Responsibilities

• Manage academic events such as Commencement Ceremony
• Support Peer Mentor Programme
• Handle classrooms bookings for teaching
• Expected to handle systems, e.g., EduRec
• Assist in processing finance claims from students
• Provide academic support as assigned
• Involved in the planning, coordination and execution of events, including the Asian Undergraduate Symposium (AUS), a college-wide annual event
• Work with other administrative teams in the NUS College on cross-functional and shared duties

Qualifications

• Bachelor’s degree
• Ability to handle pressure, multi-task and work within tight schedules
• Meticulous, organised, resourceful, independent and enjoy challenges
• Good interpersonal, written and communication skills
• Enjoys interacting with faculty members and students
• A strong team player with the ability to build a collaborative working relationship with people at all levels
• Ability to do basic analytics (e.g., using Excel, PowerBI, etc.) should be an advantage, though no required
• Proficient in Microsoft Office applications.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

The Role

This position will be supporting the Treasury team for the assigned portfolio.

Job Responsibilities

• Responsible for a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance, as well as preparing treasury cash / loans reports and reconciliation.
• In charge of opening and maintenance of bank accounts, internet banking and other ad-hoc projects.
• Other Treasury responsibilities:
• timely and accurate settlement of day-to-day treasury transactions (for both internal and external counterparties) for Cash, Loan and Forex Verticals
• preparation of periodic management reports
• update Treasury SOP compliance and annual external audit
• verifying and processing of Treasury related payments
• ensure completeness in records maintained in Treasury Management System a contract role) to experience how its like working in tech industry.

Job Requirements

• Degree in Accountancy / Corporate Finance / Economics or its equivalent.
• At least 4 years of experience in treasury.
• Candidates with prior knowledge in SAP Treasury module will have an advantage.
• Meticulous and committed team player with excellent communication skills, has initiative and good work ethics.

Primary Function

Organize and control day-to-day operations of the Laboratory in accordance with order requirements, client standard operating procedures, industry standards, and policy directives. To ensure accurate and timely completion of test results and no unnecessary delay occurs.

Principal Duties/Responsibilities

• Organise and supervise the day-to-day operations of the Laboratory in their respective sections. This includes allocation of tests to technicians, sample pick-up and manpower planning.
• Prepare worksheets and ensuring client requirements are met.
• Verify test results/records of analysis and initiate re-test when necessary. To check and ensure that all data are complete in the datasheet.
• To sign Analysis Report or Certificate of Quality upon completion of work (NOTE: only approved signatory can sign SAC endorsed report).
• Coordinate and assign staff to work overtime when necessary.
• In liaison with the Laboratory Operation Manager, to raise and update standard and in-house test methods and procedures.
• Assist in the development and training of staff to required levels of expertise and administer performance appraisal methods.
• Co-ordinate activities to ensure that the Laboratory provides a high standard of service and satisfy
• Ensure sample storage is properly maintained and disposed.
• To recognize that the Laboratory Quality System is fully implemented as per the QA Manual.
• Ensure that good housekeeping is maintained at all times in the laboratory.
• Perform analysis when required.
• Perform any other tasks as assigned by management, including testing and analysis during periods of heavy workload. To be on call 24 hours a day 7days a week for queries from lab staff.

Competency Requirements

• Possess Bachelor's Degree or Diploma in Chemistry/Chemical Engineering.
• Minimum 5 years of working experience in petroleum or petrochemical laboratory industry.
• Good knowledge on ISO/IEC17025 requirements.
• Able to work independently and possess good analytical skills, problem solving skills.
• Good interpersonal and communication skills

Responsibilities:

1.Seafarer Payroll Management:

• Manage and oversee payroll for all assigned vessels, ensuring accuracy and timely payments in accordance with seafarer contracts.
• Process reimbursements, allowances, deductions, and overtime in the payroll system, ensuring compliance with company policies and contractual agreements.
• Ensure timely and accurate payment of balances, such as leave pay, medical leave pay, medical disbursements, and other allowances.

2.Cash to Master (CTM) and Allotments:

• Arrange monthly CTM and liaise with port agents for quotations and remittance coordination.
• Monitor CTM balances and perform month-end ship account closings.
• Verify allotment lists for accuracy and ensure timely transfer to designated beneficiaries.

3.Compliance and Confidentiality:

• Ensure payroll processes adhere to international labor standards (e.g., MLC 2006) and local statutory requirements.
• Submit CPF contributions promptly for Singaporean seafarers.
• Maintain strict confidentiality of payroll data and seafarer personal information.

4.Reporting and Analysis:

• Prepare monthly payroll analysis reports, highlighting trends, discrepancies, and recommendations for improvement.
• Perform month-end closings for vessel victualing accounts and provide detailed financial summaries as required.
• Collaborate on tax reporting and compliance, ensuring deductions and filings are accurate and timely.

5.Issue Resolution and Training:

• Address payroll-related inquiries and disputes from seafarers and their families, ensuring prompt and professional resolution.
• Provide onboarding training for Master on payroll processes, allotment procedures, and financial policies.

6.Coordination and Communication:

• Work closely with internal departments (e.g., Crew Operations, Accounting, HR) and external stakeholders (e.g., manning agencies, port agents) to ensure seamless payroll operations.
• Prepare necessary correspondence for internal and external parties, including Masters and Accounts departments.

7.System and Process Optimization:

• Monitor payroll systems for efficiency and accuracy, working with Crew manager and IT to implement updates and troubleshoot issues.
• Identify and implement process improvements to enhance payroll management with Crew manager..
• Explore automation opportunities to streamline payroll operations and reduce errors.

8. Audit and Risk Management:

• Support internal and external audits by providing necessary documentation and addressing queries.
• Monitor discrepancies and risks in payroll processes and implement corrective actions to prevent fraud or mismanagement.

9.Policy Development and Crisis Management:

• Contribute to the development and updating of payroll-related policies to reflect regulatory changes and operational needs.
• Establish contingency plans to ensure uninterrupted payroll processing during emergencies or system disruptions together with Crew manager.

Additional Duties:

• Assist with special projects related to crew welfare, cost management, or other departmental needs as assigned by the Manager or management.

Requirements:

• Minimum Diploma holder with 1-2 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.