Job Description

Responsibilities:

• Assist the Operations Managers in maintaining the operations system and processes of various services to effectively support the hospital in delivering its services. The services include but not limited to:

a. Laundry and linen services

b. Food services

c. Bed Management Unit

d. Facilities Management

• Provide general support to the COO on all operational matters pertaining to the services under the purview of Allied Health and Operations.
• Assist in the development and maintenance of a filing system for the current as well as new services and pilot projects, participating in the setting up of work processes operations systems and procedures to effectively support the new services.
• Support Operations Manager in contract management, generate monthly report to monitor the trend of expenses, performance satisfaction and ensure quality and continuous improvement.
• Keep track of the expiry and renewal of all service/maintenance contracts for Operations, including the sourcing for quotation and preparation of vendor evaluation.
• Support the inpatient meal processes, food quality and patients’ experience and attend to the feedback from ward staff, patients and patients’ families.
• Support the linen and laundry processes and ensure that there is sufficient par level and stockpile of linen for the wards.
• Work closely with infection control team and conduct inspection on food services (inpatient and retail services) and linen and laundry services.
• Assist therapists in SMF application, order mobility devices, consolidate payment, submit quarterly funding claim and data submission to the Ministry of Health.
• Assist in operating the pandemic and business continuity plans in connection with the hospital-wide response plan in the event such plans need to be activated.
• Participate in quality improvement initiatives and projects.
• Keep track of the expiry and renewal dates of all licenses and accreditation; submit renewal applications.
• Assist the Operations Manager in the co-ordination for the internal and external audits and inspection.
• Arrange meetings and minutes writing.
• Assume other responsibilities relevant to position as delegated from time to time including work relating to the expansion of services and development of new services or new projects.

Requirements:

• General Diploma/Degree or equivalent from a recognised institution is required.
• At least 5 years of working experience.
• Must have good understanding of the direction that the hospital is taking in response to the rapidly changing healthcare delivery models which MOH has for the ILTC sector to meet the changing needs in tandem with the demographic changes of the population.
• Must demonstrate initiatives; able to work in collaboration with other professionals in the multi-disciplinary hospital team.
• Should have good communication and inter-personal skills and be able to relate well with colleague and external partners.
• Adequate knowledge of IT is essential as the hospital moves into an electronic records environment.

Position Overview

The Boarding Executive plays a pivotal role within the boarding school community, collaborating with

the boarding management team to ensure smooth daily operations, foster a positive living environment,

and support the holistic development of students.

Key Responsibilities

1. Student Care & Development

• Promote self-discipline and effective time management among boarders.
• Provide care and guidance to nurture students' social and emotional growth.
• Create a supportive atmosphere for academic and personal development.
• Equip students with essential life skills, including conflict resolution, independence, and character building.
• Cultivate a sense of belonging through active engagement in programs and activities.

2. Operational Management

• Build trusting relationships with students and address their concerns.
• Maintain discipline, safety, and security within the boarding community.
• Act as a liaison between parents, teachers, and assigned students.
• Plan and lead boarding programs and activities to enhance the boarding experience.
• Handle administrative tasks, including record-keeping and communication.

3. Facilities & Routine Oversight

• Conduct regular room and hygiene checks and follow up on any issues.
• Manage reception duties as needed.
• Provide operational support during weekends, school holidays, and public holidays, including night shifts.

4. Additional Responsibilities

• Undertake ad hoc tasks and other responsibilities as assigned by the Reporting Officer.

Qualifications & Requirements

• Minimum diploma holder.
• Strong interpersonal skills, with empathy for students and the ability to manage job demands.
• Proficiency in English (written and spoken) and Mandarin (spoken) to communicate effectively with Mandarin-speaking stakeholders.
• Organized, detail-oriented, and adept at multitasking.
• Experience in boarding services, youth mentorship, or similar fields is preferred.
• Additional certifications (e.g., first aid) counselling or mentoring experience are advantageous.
• Willingness to reside on campus and work night shifts during weekdays and weekends.

Ideal Candidate Profile

A compassionate, disciplined, and resourceful individual dedicated to fostering a nurturing and structured

environment where students can thrive academically, socially, and emotionally.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist Epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store - SuperNature in Dempsey as well as a chain of butcheries in major supermarkets island-wide.

Key Responsibilities:

· Greet customers in a courteous manner to ensure they have positive customer experience

· Gain product knowledge so as to promote sales and able to assist customers

· Operating the POS cash register, handle various types of payments and packing for customer purchases

· Maintain the inventory of the Retail section by ensuring stocks are never depleted, orders are on time, deliveries are thoroughly checked and report stock damages and discrepancies to Manager in charge immediately

· Stacking, display, replenish products on shelves, monitor the expiry dates and shelf lives of products

· Maintain neat and systematic storing of products and perform daily housekeeping

· Practice good hygiene standards in housekeeping and comply with workplace safety requirements

· Able to multi-task and work in a fast-paced environment to carry out any other duties when required by superior.

Requirements:

· Singaporean with at least a GCE 'O' level certificate or Nitec in Retail Services

· Good communication with a positive mindset

· Ability to read and understand product labels

· Able to work on rotating shifts, weekends and public holidays

· Team player with a desire to learn

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

Job Highlights:

· Progressive Leave Scheme

· Fast-Paced, Passionate and Energetic Work Culture

· Group Medical & Hospitalization Insurance

· Flexi Wellness Plan

· Staff Card Discount Program

Description

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams,including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• 5+years of experience in sales or business development within the IT sector.
• Strong knowledge of IT services and solutions.
• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.
• Strong understanding of the sales process and client relationship management.
• Proficient in MS Office Suite(Word, Excel, PowerPoint) and CRM software.
• Familiarity with recruitment processes and project staffing.

Job Description

To support the Admin Manager in the day-to-day management of the reception, administration and others supporting duties.

Reception duties

• Attend to incoming calls
• Attend to visitors and handle all enquiries
• Manage the auto-gate intercom and the public address system
• Attend to all incoming faxes and mails from letterbox
• Maintain a good filing system and records.

Administrative duties

• Handle the admission, discharge, booking and coordination of transport for the residents
• Arrange for financial counselling
• Ensure that the residents’ records are updated and properly maintained
• Ensure all charges are correctly keyed into the CURA System before invoices are generated
• Send out invoices and track accounts receivables
• Generate receipts upon receiving payment
• Prepare day end report
• Update E bed status in IRMS
• Update residents’ hospitalization and home leave
• Coordinate and email prescriptions to Polyclinics
• Coordinate with family for subsidy application and for the social report
• Renew HHMT
• Update RAF
• Draft letter to payer for changes in RAF, to be signed by the Operations Manager
• Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application

Other duties

• Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
• Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
• Coordinate with the Physiotherapists for PT report for purpose of subsidy application
• Email discharge notice to respective nursing level
• Handle client’s feedbacks and re-direct the feedback to the respective Departmental Head
• Print of wound photos sticker labels and prescriptions
• Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)

Job Requirements

• Possess “O” Level / "A" Level Certificate or a Diploma in Business or its equivalent
• Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
• Able to work on alternate Saturday
• Able to work onsite in Bukit Panjang.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job description:

• Provide administrative support (data entry, filing and documentation) for workshop day-to-day operations
• Coordinate with Workshop Supervisor / Manager to support for quotation creation, servicing and other package price list to be updated within the Enterprise Resources Planner (ERP) .
• Finalize customer registration details in the Enterprise Resources Planner (ERP)
• Liaise with other business units to keep fleet listing updated
• Coordinate with Customer Service Advisor on appointment bookings and workshop scheduling
• Provide administrative support on accident reporting
• Liaising with customers, vendors, suppliers & partners where required

Requirements

• Bilingual (Mandarin and English) to liaise with Chinese based client
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Willing to work 5.5 days.

• To provide leadership in RAU by facilitating timely admissions into SLEC’s services and monitoring the referral numbers weekly and reporting to RO.
• Assist in training and guiding new and junior staff in the referral process.
• Guide the team on the referral process to the right cite elders to appropriate care service.
• To help to review relevant policies and procedures and update when necessary.
• Monitor the overall referral admission rate and ensure the team to meet the organisation goal.
• Ensure that referrals are reviewed and followed through on a timely basis
• Identify bottlenecks and inform various service unit heads for troubleshooting and facilitate an efficient referral process
• Manage the cooperation process with different stakeholders and ensure the team meets the required timeline.
• Track admission turnover rates above the required benchmarks and inform the relevant service units when opening new referral/assessment slots.
• To supervise the RAU team to work with CBS, HBS & RHS and review the referral process regularly to ensure the referral can be admitted in time.
• To interpret referral & admission trends and client needs to conduct the necessary internal transfers to other business units or engage the expertise of other services.
• To be the point of contact with other services’ stakeholders for coordinating the referral process
• To support the RAU team in all administration and documentation activities required during the referral to admission process to ensure a seamless admission for elders into services.

Description:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements:

• Proven experience in sales or business development within the IT Services & Consulting industry

• Proven ability to acquire new clients and achieve sales targets in the APAC region.

• 5+years of experience in sales or business development within the IT sector.

• Strong knowledge of IT services and solutions.

• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

• Strong understanding of the sales process and client relationship management.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

• Familiarity with recruitment processes and project staffing.

Job Description

• Working Days: 5 days work week

• Office Location: Bedok North

• Salary: S$2,300 – S$3,000

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirement

• Fresh graduate with a relevant degree or have up to 1 years’ experience in digital marketing

• Creative thinker & self-starter

• Excellent understanding of digital marketing concepts and best practices

• Experience with B2C/B2B social media, Google Adwords and SEO

• Skills and experience in creative content writing

• Analytical mindset and critical thinking

• Excellent communication and interpersonal skills

Job Summary:
We are seeking a highly motivated and experienced Sales Executive to join our team, specializing in the sales of Food hygiene courses. The ideal candidate will have prior experience in the food hygiene industry, knowledge of training standards in accordance to Singapore Food Agency (SFA) requirements, and a strong sales background. This role is responsible for driving the growth of our food hygiene courses by engaging with potential clients, understanding their training needs, and providing tailored solutions.

The Sales Executive for Food hygiene Courses will be responsible for:

· Identify and engage with potential customers, including businesses in the F&B industry and other sectors involved with food, such as hospitality, healthcare, education, and food production, to promote Food hygiene courses.

· Develop and implement strategies to grow the customer base and drive sales growth.

· Assess clients' needs and advise them on the appropriate food hygiene training solutions.

· Maintain relationships with existing clients to ensure satisfaction, repeat business, and referrals.

· Follow up on leads and inquiries, ensuring clients are supported throughout the decision-making process.

· Handle any post-sales inquiries, resolve issues, and ensure customers receive high-quality service.

· Develop a deep understanding of industry trends and tailor sales strategies accordingly.

· Work closely with our Digital marketing & Marketing team to align on promotions, campaigns, and outreach activities.

· Coordinate with sales and marketing on other training promotion or ad-hoc road show.

Qualifications and Experience:

The ideal candidate will minimally have:

· Minimum 4 years of sales experience in the food hygiene or related industries.

· Strong understanding of Food hygiene certification courses, training standards, and industry regulations.

· Existing network or relationships in the food hygiene or training industry.

· Proven track record of meeting or exceeding sales targets.

· Ability to work independently and as part of a team.

· Excellent communication and interpersonal skills.

· Strong organizational and time management skills.

Roles and Responsibilites:

• To support the sales team and ensure timely and accurate order processing and subsequent logistic arrangement.
• To manage and control purchases with optimal stock levels, best cost efficiency and punctual deliveries.
• To attend to all office administration duties.
• Well versed in Microsoft Office (Word, Excel, Powerpoint) and Google Suite
• Knowledge in Accounting and Finance is an added advantage
• To assist with petty cash and basic accounting work.
• Any other duties to be assigned as required
• With diploma certificate or equivalent with relevant experience may apply.
• Good interpersonal, communications and customer support skills.
• Well Organized with strong attention to details
• Good problem solving and analytical skills.
• Good command of major working languages will be given preferrance
• Junior level candidates are encourage to apply and candidates with more experience will be considered for senior role.

Why Join us?

• Employees are encouraged to contribute and share their ideas to help the company to gain success
• Employees will get unique opportunities to learn a variety of skills as we are covering B2B and B2C business.
• Commute with ease and less traffic as we are located outside of CBD
• Good Job stability and Clear career progression

Remuneration will be based on your ability and skills.Those with potential may be offered more responsibility and quicker career advancemen

Description

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• 5+years of experience in sales or business development within the IT sector.
• Strong knowledge of IT services and solutions.
• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.
• Strong understanding of the sales process and client relationship management.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
• Familiarity with recruitment processes and project staffing.

Position: F&B EXECUTIVE

Salary: $2,500.00 - $3,500.00

Location: West

Job Description:

• Greeting customers and serving customers
• Taking orders and serving food and beverages
• Resolve customer complain
• Other ad-hoc duties

Requirement:

• Preferbly with F&B experience
• Positive attitude with a strong sense of communication with customer

CRESCENDO HR PTE. LTD. / 21C0786

NCS / R21102835

Job Purpose

The Corporate Sales Executive/Executive, Operations & Sales, Private Leasing will be responsible to support the daily sales operations for our SPRAC. This position will be working closely with the StridesMSvcs/ Operations & Maintenance/ Fleet Management.

Responsibilities

1. Key Performance Indicators

• Secure new corporate & personal accounts for long term leasing, monthly rental, and transient basis.
• Attend to enquiries and follow-up with potential sales leads through cold calling and telemarketing.
• Meet monthly sales target and vehicle hired-out rate to achieve KPI.
• Prepare quotations and arrange for car viewing sessions with prospects.
• Ad hoc duties as assigned.

2. Customer Service

• Ensure service excellence towards customers.
• Continual engagement and networking with customers.
• Handle enquiries and feedback professionally and ensure resolution of these cases.
• Ensure customers are given appropriate response within stipulated time frame.
• Work with inter-departments to ensure customer feedback is resolved.

3. Productivity Movements

• Participate in Kaizen projects to improve work processes and practices.
• Participate in Staff Suggestion Scheme, 5S and other department committees.

4. Others

• Consolidate & Submission of Daily Sales Funnel report.
• Monitor and update market intelligence.
• Administrative work and administering leasing contracts.

Qualifications & Work Experience

• 2 years of sales/ related experience.

• Prior experience in vehicle leasing within the transport industry is a plus.

• Positive mindset with acceptance to constant changes.

• Possess a valid 3/ 3A driving license.

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• Assist and provide application relevant forms for members and guests on various privileges and services that we offer

JOB REQUIREMENTS

• Min GCE ‘O’ Level
• Min 1 year of experience in front desk duties
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

Job Responsibilities

--Design advertisements for the restaurant

--Manage and update social media platforms (e.g., Xiaohongshu)

--Write and post promotional content

--Handle video editing and promotional campaign planning

--Write summary reports

Requirements

--Experience: Relevant experience required

Benefits

--14 days of annual leave

--14 days of sick leave

--Performance bonuses for outstanding employees

- Acquisition, research and analysis of market resources such as global, southeast asia, Singapore macroeconomic environment, competitors, etc

- Acquisition, research, dynamic analysis, monitoring and application of air transport market.

- Provide market research and analysis support for product development and sales development.

- Develop and implement product positioning strategies to differentiate our products in the market.

- Conduct competitive analysis to identify market trends, competitor activities, and opportunities for growth.

- Collaborate with cross-functional teams to create and execute marketing campaigns that drive product awareness and sales.

- Monitor and analyze marketing performance metrics to optimize strategies and campaigns.

- Assist in the development of marketing collateral, product messaging, and sales tools.

- Stay updated on industry trends and best practices to enhance product marketing efforts.

- Product efficiency management: including product revenue, price, profit, analysis, guidance, to drive the development of products

- Improvement of product competitiveness: Analyse the timeliness and price of competition in the market, and adjust product sales and promotion strategies

If you are a dynamic and creative individual with a passion for product marketing, we invite you to join our team and contribute to the success of our products in the market. Apply now to be part of a growing company in the heart of East, Singapore.

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

We are seeking a dedicated and experienced Executive/Senior Executive, Finance professional to join our dynamic team. In this role, you will manage critical financial operations, including revenue tracking, reporting, and compliance. You will play a key role in ensuring financial accuracy and efficiency, while contributing to system improvements and audits. If you are detail-oriented, organized, and have a passion for finance, we invite you to apply and become an integral part of our organisation.

Responsibilities:

Revenue

• Prepare monthly Income Report.
• Obtain timely payments and receipts from clients within agreed payment terms.
• Perform follow-up via phone call, email or letter for overdue debts.
• Monitor client account details for non-payments, delayed payment and other irregularities.
• Prepare provision and bad debts for clients.
• Perform monthly Bank Reconciliation.
• Banking & Process Giro Application.

Reporting

• Prepare and updates Resident’s Trust Fund & deposits paid by Clients.
• Prepare and submit quarterly subvention to MOH.
• Assist in the preparation of Medifund & Subvention audit by MOH.
• Assist in system implementation.
• Assist in external and internal audit.
• Comply with policies and requirements.

Others

• Handle petty cash.
• Maintain Annual Fixed Asset Count and Petty Cash Count.
• Undertake any other duties as assigned by Reporting Officer and Head of Centre, including supporting systems testing and periodic work process related reviews.
• Complete administration and other duties satisfactory and on time.

Job Requirements:

• A diploma or degree in Accountancy is required.
• Preferably 2 years relevant experience.
• Good teamwork and communication skills.
• Hands on experience with Accounting Software and MS Office.
• Good initiative and willing to learn and improve.
• Detail oriented and organised.

Description:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements:

• Proven experience in sales or business development within the IT Services & Consulting industry

• Proven ability to acquire new clients and achieve sales targets in the APAC region.

• 5+years of experience in sales or business development within the IT sector.

• Strong knowledge of IT services and solutions.

• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

• Strong understanding of the sales process and client relationship management.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

• Familiarity with recruitment processes and project staffing.

Key Responsibilities:

Brand Management:

• Support the development and implementation of brand strategies to enhance brand equity and positioning across all sales channels.
• Ensure brand consistency and alignment with the company’s mission and values across retail, e-commerce, and other distribution platforms.
• Collaborate with cross-functional teams (product development, sales, and customer service) to ensure cohesive and compelling brand experiences.
• Conduct regular competitor analysis and market research to stay ahead of industry trends and consumer preferences.
• Assist in the planning and execution of brand events, activations, and sponsorships to boost brand awareness across all touchpoints.

Marketing Strategy and Campaign Management:

• Develop and implement integrated marketing campaigns across digital, traditional media, and point-of-sale channels, tailored to specific sales platforms (retail, e-commerce, etc.).
• Monitor and analyse the effectiveness of marketing campaigns, generating insights for continuous improvement in each sales channel.
• Coordinate with external agencies, media, and influencers to plan and execute marketing initiatives that drive sales in all distribution channels.
• Develop compelling marketing materials, including brochures, digital assets, product packaging, and point-of-sale (POS) materials tailored to each platform.
• Manage partnerships and collaborations with key influencers, thought leaders, and brand ambassadors to expand reach across e-commerce, retail, and other channels.

Sales Channel Support and Optimization:

• Collaborate with the sales team to ensure effective marketing support across all sales channels, including retail and e-commerce platforms.
• Work closely with retail partners to design and execute in-store promotions and marketing initiatives that drive foot traffic and sales.
• Ensure that e-commerce platforms are optimized for conversion, working with web development teams to enhance the customer journey and user experience.
• Analyze sales data from different channels to assess the success of marketing efforts and provide recommendations for improvement.
• Identify new sales channels and distribution opportunities to expand the brand’s reach and market share.

Content Creation and Management:

• Oversee the development of high-quality content for various platforms, including websites, blogs, social media, and newsletters, ensuring alignment with the sales strategy for each channel.
• Plan and manage social media content calendars that drive engagement and sales across different platforms.
• Coordinate photo and video shoots for brand campaigns, product launches, and digital marketing content.

Digital Marketing and E-commerce:

• Manage the company’s digital presence, including social media, website, and e-commerce platforms, ensuring alignment with sales objectives.
• Implement SEO and SEM strategies to improve traffic and visibility across online sales channels.
• Oversee the management of the company's online store, optimizing product pages, and improving conversion rates.
• Track and report on key performance indicators (KPIs) for digital marketing efforts, including sales and conversion metrics for online platforms.

Market Research and Consumer Insights:

• Conduct market research to gather insights into consumer behavior, product preferences, and trends across retail, e-commerce, and direct-to-consumer channels.
• Use insights to inform product development and optimize marketing strategies for each sales channel.
• Work closely with the sales team to understand customer needs and preferences, ensuring that marketing initiatives are customer-centric and channel-specific.

Budget and Resource Management:

• Assist in managing the marketing budget, ensuring all campaigns and initiatives are cost-effective and generate a positive return on investment across different channels.
• Track expenditures and provide regular reports on budget utilization, sales performance, and campaign ROI.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or have experience in related field.
• Experience in brand management, digital marketing, or a related role, preferably in the health and wellness or FMCG (Fast-Moving Consumer Goods) industry.
• Experience managing marketing strategies for retail and e-commerce platforms is a must.
• Strong understanding of digital marketing tools and platforms, including Google Analytics, social media management tools, and email marketing software.
• Experience with e-commerce platforms and online retail marketing is highly desirable.
• Excellent written and verbal communication skills, with the ability to craft compelling stories for different audiences and sales platforms.
• Strong project management skills, with the ability to manage multiple campaigns simultaneously across various sales channels.
• Creative thinker with strong problem-solving skills and attention to detail.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite) is a plus.
• A passion for health and wellness, with an understanding of the traditional Chinese medicine market preferred.

RESPONSIBILITIES

• Dynamic and creative sales and marketing professional to specialize in education (K-12) and children’s titles.
• Proven experience with skillsets such as social media marketing, general outreach to parents and teachers, working with product partners, internal stakeholders (in Singapore and globally), creation and use of internally produced marketing collaterals.
• Good experience with press engagement, events organization (online and offline).
• Able to work well in a fast-paced environment with multiple coordination points.

REQUIREMENTS

• Diploma / Degree in Marketing or related fields
• Good command of English and business writing
• 2 to 3 years of experience in Publishing, or Sales or Marketing preferred
• Experience in digital marketing including social media
• Experience in using Capcut, Canva and simple graphic design
• Interest in early childhood/primary level education preferred
• Have passion in driving growth in new markets and like hands-on work
• Outgoing personality who enjoys engaging with internal and external stakeholders

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

Job Purpose

This role focuses on building and executing effective hiring strategies to enhance talent competencies and strengthen the organization's employer brand. It involves close collaboration with key stakeholders on workforce planning, recruitment, onboarding, retention, and knowledge management. Additionally, the role requires driving and implementing transformation and improvement initiatives to optimize HR processes and outcomes.

Introduction

We are seeking a hands-on individual who is eager to learn, grow, and build their career with our organization. This role offers an excellent opportunity to gain valuable experience, contribute meaningfully to impactful HR initiatives, and develop your skills in a supportive and dynamic environment. If you are motivated by the chance to grow alongside a passionate team, we would love to hear from you!

Hiring Strategies:

• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Align hiring processes with business needs and organizational goals.
• Leverage data analytics to refine recruitment methods and enhance the candidate experience.

Stakeholder Collaboration:

• Partner with department heads and stakeholders, including the Ministry of Education (MOE), to understand workforce requirements and plan hiring activities.
• Collaborate on workforce planning to ensure a balanced and sustainable talent pipeline.
• Support hiring managers with insights to make informed recruitment decisions.

Recruitment and Selection:

• Coordinate seamless onboarding experiences for new hires to ensure a smooth transition.
• Develop and implement retention strategies to improve employee engagement and reduce turnover.
• Foster a welcoming and inclusive workplace that promotes long-term satisfaction and growth.

Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.

HR Operations:

• Manage WICA and Work Pass applications
• Regularly review and update SOPs for relevance and compliance.

Ad-hoc Hosting Events:

• Host and represent the organization for external gusts and visitors when required.

Why Join Us?

• Purpose-Driven Work: Play a vital role in shaping Singapore’s next generation of leaders by ensuring the institution attracts and retains the best talent.
• Growth Opportunities: Gain exposure to transformative HR projects that challenge and develop your skills.
• Dynamic Team Environment: Work alongside dedicated professionals who share your passion for impact and innovation.
• Rewarding Culture: Be part of an organization that values creativity, collaboration, and continuous improvement in the education landscape.

Requirements

• A good Degree in HR or any discipline.
• Candidates should have 2-3 years supervisory experience.
• People-oriented with strong verbal and written communication skills.
• Highly motivated, meticulous, independent and adaptable to change.
• Excellent communication, organizational and interpersonal skills.
• Abreast with current employment legislations and HR practices.