Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description

Staff Management:

• Assist in the recruitment, onboarding, and orientation process for new staff members.
• Support the development and implementation of staff welfare programs to foster a positive working environment.
• Maintain accurate staff records and ensure compliance with relevant employment laws and organizational policies.
• Collaborate with department heads to identify staffing needs and ensure smooth workforce planning.
• Contribute to performance management processes, including feedback, evaluations, and staff development initiatives.
• Partner with finance to facilitate changes in payroll and benefits.

Volunteer Management:

• Lead recruitment, onboarding, and training processes for volunteers to ensure they are well-prepared to contribute to the organization.
• Organize and manage volunteer schedules, ensuring adequate staffing for events and activities.
• Develop and implement volunteer engagement strategies to keep volunteers motivated and aligned with organizational goals.
• Serve as the primary point of contact for volunteers, addressing any concerns or queries they may have.
• Foster strong relationships with volunteers to ensure they feel valued and supported in their roles.
• Devise a volunteer management strategy to establish sustainable partnerships with corporate entities and individuals.

Communication and Coordination:

• Act as the liaison between staff, volunteers, and other internal teams to ensure smooth communication and coordination of activities.
• Assist in organizing events, meetings, and activities involving both staff and volunteers.
• Ensure regular updates and reports on staffing and volunteer needs to HR management.
• Manage feedback systems to continuously improve staff and volunteer experience.
• Organize and support various recognition programs and appreciation events for staff and volunteers.

Compliance and Documentation:

• Ensure compliance with health and safety regulations, volunteer agreements, and internal policies.
• Stay informed on relevant legislation and best practices for managing staff and volunteers.
• Prepare and maintain accurate records of volunteer hours, staff attendance, and other key metrics.
• Review and enhance existing policies and processes, including staff and volunteer handbooks.

Other Duties:

• Support other human capital activities as required, such as employee relations, training, and engagement initiatives.
• Monitor and assess volunteer activities to gauge their effectiveness.
• Undertake any other responsibilities as assigned by HR management or other relevant departments.

Requirements

• Degree in Human Resource Management.
• Minimum 5 years of HR experience.
• Strong knowledge of the Employment Act and MOM regulations.
• Ability to work independently as well as collaborate effectively in a team.
• Good computer skills and proficiency in MS Office applications.

We regret that only shortlisted candidates will be notified.

We are looking for an Executive/Senior Executive, Facilities to join the team.

As an Executive/Senior Executive, Facilities, you are to be an expert in space planning, contract negotiation, and facilities management. The ideal candidate should hold certifications from the Building and Construction Authority (BCA) in building management and fire safety. This role will be responsible for overseeing the efficient operation and maintenance of our facilities, ensuring a safe and comfortable working environment, and optimizing space utilization.

Responsibilities:

- Space Planning

- Develop and execute space utilization strategies to optimize the use of daycare facilities.

- Collaborate with various departments to understand their requirements and plan accordingly.

- Implement space allocation and reallocation plans to accommodate changing business needs.

- Contracts Negotiation

- Negotiate and manage contracts with vendors, service providers, and suppliers for facility-related services.

- Ensure cost-effectiveness and adherence to budgetary constraints while maintaining service quality.

- Monitor and enforce contract compliance, including performance standards and deliverables.

- Facilities Management

- Oversee the day-to-day operation and maintenance of the facilities, including building systems, security, and infrastructure.

- Manage facility service requests, work orders, and repairs, ensuring timely resolution.

- Develop and implement preventive maintenance programs to ensure facility reliability and safety.

- Supervise a team of facility personnel and provide leadership in achieving operational goals.

- Health and Safety Compliance

- Ensure compliance with fire safety regulations and emergency response procedures.

- Conduct regular safety inspections and drills to maintain a safe working environment.

- Collaborate with relevant authorities to obtain and renew necessary safety permits and certificates.

- Budget Management

- Assist in the development and management of the facilities budget.

- Monitor expenses, identify cost-saving opportunities, and report on budget performance.

- Reporting and Documentation

- Maintain accurate records, documentation, and reports related to facility management activities.

- Generate regular reports on facility performance, issues, and improvements.

- BCA Certification Compliance

- Stay up to date with building management and fire safety regulations.

- Ensure that the organization is in compliance with BCA requirements and guidelines.

Job Requirements:

- Bachelor's degree in Facilities Management, Business Administration, or a related field.

- BCA certification in Building Management and Fire Safety.

- Proven experience in facilities management, space planning, and contract negotiation.

- Strong knowledge of building systems, maintenance, and safety regulations.

- Excellent communication and leadership skills.

- Proficiency in using facility management software and tools.

- Ability to work independently and collaboratively, managing multiple projects simultaneously.

- Knowledge of sustainability and energy-efficient practices in facility management is a plus.

- Strong problem-solving abilities and attention to detail.

- Willingness to respond to facility-related emergencies outside of regular working hours.

- Experience in a nursing home environment is an advantage.

Job Description:

• Oversee daily payroll operations to ensure accuracy, efficiency, and compliance with internal policies.
• Act as a primary point of contact for payroll-related queries, collaborating closely with vendors and HR Business Partners (HRBPs).
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 & NS Claims.
• Submit Government-Paid leaves such as Maternity, Paternity, and childcare leave as required.
• Attend to Finance queries.
• Ensure compliance with policies and legislations.
• Proactively identify opportunities for process improvements and make recommendations to enhance efficiency.
• Support various HR/payroll projects and perform ad hoc tasks as assigned.

Job Requirements:

• 3 - 5 years of relevant HR experience.
• Diploma/Degree in Business Administration, Human Resources, Psychology or related.
• Strong understanding of Singapore Employment Act, CPF & Income Tax legislation.
• Excellent organizational skills with a high level of attention to detail.
• Experience with SAP SuccessFactors and BIPO will be an added advantage.
• Proven experience in leading and managing a team.
• Demonstrated expertise in overseeing system migrations and implementing system changes.
• Must be resilient and adaptable to changes, with the ability to thrive in a dynamic work environment.
• Proficient in MS Office applications.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Executive (Corporate Procurement)

You will be supporting the Contracts and Procurement Division (Corporate) in the following areas:

What you will be working on

• To assist and support in checking procurement related documents
• To assist and support in data entries for procurement requests in JTC’s IT System (PROMPT)
• To assist in checking & verifying Corrigendum in PROMPT
• To assist in checking Award Recommendation Reports (TRR)
• To assist in checking evaluation matrices for Price and Quality scorings
• To assist and support in preparing draft Letter of Acceptance
• To assist and support in updating Contract Details in PROMPT
• To assist and support in requesting for creation of Contract Files in JTC’s IT System (KRIS)
• To assist and support in checking and uploading Security Deposit in PROMPT
• To assist and support in checking and uploading Insurance Policies in PROMPT
• To assist and support in updating changes of Project Team Members, External Consultants/Managing Agents in PROMPT
• To assist and support in preparing draft Letter of Extension
• To assist and support in performing Contract Closure (PROMPT)
• Any other procurement and contract management related administrative work as and when required

What we are looking for

Background in Procurement or Building or Quantity Surveying

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

• Receive guests and be the ‘face’ of the company - perform front desk duties when required
• Point person for office administration work including maintenance, mailing, shipping, supplies, equipment, bills and errands
• Manage relationships with office vendors, building management, service providers and other stakeholders, ensuring that all items are invoiced and paid on time
• Assist in booking facilities for meeting and/or facilitating for online meetings
• Provide timely support for managers on administration matters and tasks
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Requirements:

• Min 3 years of relevant work experience
• Proficient in Microsoft Office suite
• Good interpersonal and communication skills
• Meticulous and detailed oriented
• Ability to handle highly confidential information of critical nature
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Human Factor Ergonomics Specialist/Expert, you will be responsible for designing systems, products, and environments to improve human well-being and performance for an aviation project.

Responsibilities:

· Perform Needs Analysis

Ø Conduct As-Is process analysis in order to understand current work situation

Ø Analyse job and work organization

Ø Build the matrix of existing functional links between users

Ø Perform a need analysis review (equipment, information, communication, flow....)

Ø Ensure that HF goal are set early in the project and that goals are measurable (compliance matrix + risks associated)

· Console Technical Proposal Evaluation

Ø Analyze technical proposal of the consoles’ suppliers (functions adapted to the needs) and perform technical quotations (from ergonomics point of view)

Ø Contribute to suppliers reviews for specifying and adjusting the needs (trace correctives actions)

Ø Support in the selection the right consoles solution and ensure that consoles customization are adapted to the customer needs (tacking into account shadowing and survey done during the previous steps)

· Contribution to Consoles Design

Ø Study and analyze supplier’s proposals in terms of workstation layout( technical, operational, maintenance…) and ensure integration of HF aspectsContribute to suppliers reviews for specifying and adjusting the needs (trace correctives actions)

Ø Identify deviation from the initial needs and provide context on the future work activity to design a suitable solution and justify modification need (eg. Catia 3D support, Sketch-up, Rhino …)

Ø Provide Human Factors specifications (detailed)

Ø Study and analyze proposed solutions in terms of customization review (Control suite layout; workstation layout) using simulation ( 3D, 2D, …)

Ø Propose specific scenarios (in nominal and degraded situation) in relation to the future work situations. When necessary, develop a collaborative working method to address situations that are not adapted and therefore problematic (workshop, brainstorming…)

Ø Identify strengths and weaknesses from a HF perspective (evaluate impacts, risks/consequences…)

Ø Evaluation of the final solution

Ø Run usability testing

· Verification and Validation of final solution

Ø Define scenarios to assess the level of maturity of the complete solution.

Ø Provide HF protocol and all relevant material in order to test if the solution meets goals and works as it was intended

Ø Run evaluations sessions

Ø Provide analysis of the full reception and contribute to the acceptance test report (gap analysis)

Ø Monitor and valid the changes (co-construction with stakeholders)

Requirements:

· At least 8-10 years of relevant experience

· Proven experience in Human Factor ergonomics designing

· Knowledge and autonomy in HF discipline and methods

· Knowledge of Standard about Ergonomic design of control centres

· Experience and references in workspace layout/industrial design (experience in control centre ideally)

· Pro-activeness in working in integrated teams is required

· Ability to size optimally the need in terms of leading session, workshop and working meeting

· Identification, sharing and managing continuously issues and opportunities impacting the project

· Knowledge in physical factors of the working environment (noise reduction, lighting, ventilation, temperature…)

· Use of 2D-3D / VR tools for immersive proposal in order to validate layout proposal (de-risking phases)

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Core Responsibilities:

• Ensure accurate and timely updates of clients records in database and ensure timely submission of clients data to relevant authorities and agencies

• Responsible for Info Tech software

• Issue suppliers cheque, GIRO and Telegraphic Transfer

• Giro and bank payment posting

• Daily petty cash posting

• Petty cash reimbursement

• Payroll, leave, attendance records, duty roistering submission

• Responsible for procurement of stationery and equipment for office use and maintain monthly stock count

• Responsible for procurement of refreshments for weekly meetings

• Responsible for photocopying and distributing of circulars and collating, collecting of reply slips from clients, coaches, parents and or caregivers

• Perform front desk reception and customer service duties such as attending to incoming calls and walk-in visitors

• Human Resources Spectrum and Info Tech software

• Any other duties required by supervisor

Location: 201 Jurong East Home

Candidate Requirements

Bilingual in both English and Chinese, with excellent written and verbal communication skills in both languages. (enable to handle phone inquiries from English and Chinese-speaking Clients)

Minimum a Certification in Adminstration, Accountancy, Human Resources or other relevant disciplines.

Technical Competencies:

• Must be able to manage a full set of accounts, including payroll.

• Accountancy info tech system, or other relevant disciplines.

• High levels of patience and passion for working with adults with disabilities.

• Proficient in Microsoft office especially excel, power point.

Core Competencies:

• Bilingual in both English and Chinese, with excellent written and verbal communication skills in both languages. (in order to handle phone inquiries from Chinese-speaking customers)

Job Description:

• Contributes to the growth of the e-commerce business by enhancing the customer experience, executing customer order fulfilment and maintaining the technology and infrastructure.
• Responsible for performing data analysis to generate data-driven commercial insights and managing relationships with partners.
• Contribute to revenue and profitability growth across digital platforms
• Monitor sales, promotions, marketing and social media programmes and/or activities over digital platforms and to identify strategic business partnerships
• Coordinate with cross-functional teams on execution of brand, marketing and e-Commerce activities
• Implement customer retention and loyalty programmes
• Monitor fulfilment of customers' orders via store pickup or delivery service
• Coordinate order processing, delivery and returns of customer orders
• Develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Plan, coordinate, execute and host daily live streaming on Shopee, Tiktok, META and other platforms as assigned.
• Track, analyze, and report on content performance and live streaming metrics to continuously optimize and improve strategies.
• Account / Client Relationship Management with the various stakeholders
• Manage a pool of part-time or ad-hoc content creators and live streamers
• Stay up-to-date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.

Requirements:

• Preferably with at least 2 years of experience in e-commerce marketing for FMCG or any related field
• Strong passion in digital and ecommerce environment
• Strong proficiency in using social media platforms and tools (e.g., Facebook Live, Instagram Live, YouTube Live) and e-commerce platforms such as Shopify
• Excellent visual storytelling skills & on-camera presence with a keen eye for aesthetics and details.
• Proficiency in video editing software.
• Excellent written and verbal communication skills in English & Mandarin.
• Ability to work independently and as part of a team.

Job Responsibilities

• Assist the HR Manager to process the full spectrum of payroll related matters
• Prepare weekly and/or monthly reports in a timely and accurate manner
• Prepare monthly payroll transactions
• Responsible for work pass administration such as work pass applications, renewal, cancellation and issuance
• Manage HRIS (e.g. employees' records, leave, attendance, entitlements, etc.)
• Ensure timely and accurate submissions for government and related claims (e.g. childcare leave, maternity/paternity Leave, NS makeup claims, income tax etc.)
• Manage Doctor's roster matters
• Provide advice and handle employee inquiries on HR-related matters
• Assist the HR Manager during performance appraisal
• Support in learning and development matters
• Support in recruitment and selection matters
• Support the team for company-wide events and/or activities
• Any other ad-hoc matters

Job Requirements

• Bachelor’s Degree or Diploma in related field
• Minimum of 3 years of HR experience
• Fluent with the MOM guidelines and Employment Act
• Meticulous with an eye for details
• Able to multitask in a fast paced environment

Additional Information

• Working hours: 5.25 days work week, with one half Saturday per month WFH
• Work location: No. 2 Jurong East Street 21 #04-70 Singapore 609601 (within walking distance of Jurong East MRT station)

The Executive oversees the procurement process to ensure cost-effective, timely, and quality acquisition of goods and services. This role involves collaborating with internal teams, managing supplier relationships, and driving process improvements to support organizational goals efficiently.

Responsibilities:

• Formulate and implement effective procurement strategies to achieve cost-efficient purchasing and timely delivery of goods and services.
• Conduct market analysis to optimize costs and mitigate procurement risks.
• Build and maintain strong relationships with suppliers.
• Negotiate contracts, monitor supplier performance, and lead continuous improvement initiatives.
• Work closely with internal departments, including engineering and quality teams, to ensure alignment with material and parts requirements.
• Ensure procurement activities meet company policies, technical specifications, and industry regulations.
• Oversee inventory levels to reduce excess stock, prevent shortages, and implement effective inventory management systems.
• Negotiate favourable terms with suppliers and perform cost comparisons.
• Provide recommendations to management based on detailed analyses.
• Track and follow up on orders to ensure on-time delivery.
• Maintain accurate documentation for all procurement activities.

Requirements:

• Bachelor's degree or Polytechnic Diploma in a relevant field.
• Minimum of 5 years of experience in a similar role within the manufacturing industry.
• Proficiency in ERP systems, Microsoft Office, and data management tools.
• Familiarity with Microsoft Dynamics 365 is an advantage.
• Knowledge of mechanical and electrical parts.
• In-depth understanding of procurement best practices, market trends, and industry regulations.

We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

Go-To-Market - Sell Out Management

• Responsible for management of promoters of assigned products in Singapore and responsibility includes (not limiting to) payroll management, attendance, discipline, deployment and motivation of promoters.
• Act as gate keeper to disseminate directions & sales strategies to promoters as well as handles and gathers market intelligence information.
• Develop strategic actionable plans and actions to achieve the assigned sell-out targets of assigned products.
• Conduct regular store visit and make improvement actions to enhance inhouse share of each stores.
• Participate in regular internal & external meetings and share sell-out insights to relevant stakeholders.
• Customer experience with aim to increase sales and customer shopping experience.
• Stay abreast on market dynamics, competitive benchmarking and consumer insights and trends to develop better sales and marketing strategies.
• Responsible to regularly track, analyze, interpret campaign performance and make necessary reporting to discover insights for effective business decisions and strategies to enhance store & sales performance.

Education level and/or relevant experience(s)

• Diploma/Degree (Min) preferably in business administration, marketing, Sales management.
• Min. 3 years working experience in retail operations or consumer electronics industry.
• Min. 2 years experience of promoter management.

Knowledge and skills (general and technical)

• Strong business and commerce acumen.
• Strong project management skills with ability to handle multiple projects and work with cross functional teams.
• Proactive problem solver with strong attention to detail.
• Strong analytical and data mining skills.
• Strong sense of customer centric mindset and demonstrate good understanding of consumer behaviorism, brand management and shopper marketing.
• Excellent negotiation, communication and presentation skills.
• Positive mindset with passion to achieve assigned KPIs.
• Able to work independently and excellent agility to work in a fast pace environment