• Maintains administrative staff by recruiting, selecting, orienting, and training employees.
• Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
• Sets policies and procedures for training, coaching, counseling, and career development for staff.
• Initiates and coordinates goals, deadlines, and projects for their department.
• Develops and implements policies and procedures to improve operations and function of the department.
• Monitors and procures needed supplies for office, reception, mailroom, and kitchen.
• Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
• Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

· Contributes information, ideas, and research to help develop marketing strategies.

· Sets marketing schedules and coordinates with colleagues, representatives, and other professionals to implement strategies across multiple channels.

· Develops sales strategies and approaches for various products and services, such as participate in Exhibition and conference, etc.

· Maintains excellent relationships with clients through superior customer service.

· Tracks sales data and works to meet quotas or sales team goals.

· Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance.

· Creates and presents regular performance reports for Manager and Managing Director.

· Other ad-hoc duties assigned by the Management.

Responsibilities:

1. Outlet Operations Management:

• Oversee day-to-day operations to ensure efficient and effective service delivery.
• Monitor and maintain operational smoothness, addressing any issues or bottlenecks promptly.

2. Equipment Maintenance:

• Manage equipment servicing, maintenance, and repair issues to minimize downtime and ensure optimal performance.
• Coordinate with vendors and service providers to schedule maintenance activities and resolve technical issues.

3. Premises Upkeep:

• Ensure that the clinic premises are well-maintained, clean, and in compliance with safety and hygiene standards.
• Address any facility-related issues promptly and coordinate necessary repairs or improvements.

4. Stock Management:

• Collaborate with the procurement department to manage stock levels, including ordering and storage of products.
• Liaise with internal and external stakeholders to ensure timely delivery of supplies and optimize inventory management.

5. Communication Facilitation:

• Act as a bridge between the clinic and back-office functions, facilitating seamless communication and coordination.
• Relay important information, requests, and feedback between different departments to ensure alignment and efficiency.

6. Vendor and Stakeholder Management:

• Liaise with suppliers, inspectors, contractors, and agents to ensure smooth operations and timely resolution of issues.
• Establish and maintain positive relationships with external partners to support the clinic's operational needs.

7. Customer Service:

• Handle client inquiries, complaints, and feedback promptly and professionally, ensuring a positive customer experience at all times.

8. Ad-Hoc Tasks and Administrative Support:

• Assist with ad-hoc tasks and projects as assigned by management, demonstrating flexibility and adaptability.
• Provide administrative support as needed, including documentation, record-keeping, and coordination of meetings or events.

Requirements:

• Bachelor's degree in administration, business management, or a related field (preferred).
• Previous experience in operations management, preferably in a healthcare or aesthetics clinic setting.
• Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Excellent communication and interpersonal skills, with a focus on fostering collaboration and teamwork.
• Proficiency in Microsoft Office

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

· Understand and speak in both english and chinese

Job Descriptions

• Full Time / Permanent
• 5 Days Work
• HR Related Matters - Workers
• Salary Range: $3000 - $3500 (Salary Commensurates Experience)
• Knowledge in MOM matters is advantageous.

Job Requirements

• Diploma / O-levels (with Min 1 year relevant experience in Construction Line)
• Perform ad hoc duties when required.
• Proficient in Microsoft Office.
• Team player, proactive and willing to learn.
• Possess strong interpersonal skills, effective time management and multitasking skills.
• Able to lead the team.
• Able to work independently or with minimal supervision.
• Able to work in a fast paced environment.
• Able to start work immediately.
• Willing to work in West Area.

We are a fast growing organization and we are looking for people to support our admin process.

We offer flexible work arrangement and you can work from home.

• Flexible timing.
• Can work from home.
• No experience needed.
• We will provide all the neccessary training.
• If you are a self-disciplined person who can work well remotely, you are welcomed to apply.

The Executive, Sales is part of the Sales Team that focuses on achieving sales targets and increasing revenue and market shares for a Singapore cluster’s portfolio of serviced residences and hotels. He or she will report to the Cluster Director, Sales.

Job Responsibilities

1. Provide administrative support to managers, including assistance with paperwork

2. Develop and implement effective sales strategies to achieve and exceed sales targets, aligned with Company’s direction and growth

3. Identify and pursue new business opportunities within the assigned market segment/s and/or territories

4. Solicit and develop new Accounts within the assigned market segment/s and/or territories

5. Foster and maintain strong relationships with new and existing clients by addressing their needs and ensuring high levels of customer satisfaction

6. Conduct market research to stay abreast of industry trends, competitor activities, and consumer preferences

7. Present findings and recommendations of market research to Management to facilitate informed and timely decision-making

8. Input sales forecasts, pipeline updates, and market intelligence into Customer Relationship Management software

9. Ensure prompt payment collection by facilitating communications between Finance, client and/or intermediaries

10. Collaborate with Revenue Management and Global Sales teams to maximise yield and market outreach

11. Maintain existing business accounts and develop new accounts through aggressive and creative sales and marketing programs

Any other ad-hoc duties as assigned

Requirements

The candidate should possess the following:

· Diploma in Business Administration, Hospitality Management or an equivalent

· At least 1 year of relevant experience in the hospitality industry

· Good spoken and written English

· Proficient in Microsoft Office applications, especially PowerPoint and Excel

· Confident, good organisational and people development skills

· Outgoing personality and positive work attitude

· Independent and an excellent team player

· Analytical skills

· Good negotiation skills and willing to learn attitude

• Prepare accurate financial statements, including balance sheets, income statements, and cash flow reports.
• Analyze financial performance and provide insights to management.
• Assist in the preparation of annual budgets and forecasts.
• Monitor actual performance against budget and explain variances.
• Oversee accounts payable and receivable processes.
• Ensure timely and accurate invoicing, payments, and collections.
• Reconcile bank statements and general ledger entries.
• Ensure the company complies with all relevant financial regulations and tax laws.
• Assist in tax preparation and filing of returns, including GST, corporate tax, and other statutory obligations.
• Liaise with auditors during audits and provide necessary documentation.
• Analyze costs and identify opportunities for cost-saving and efficiency improvements.
• Assist in the preparation of budgets and ensure adherence to budgetary constraints.
• Review and evaluate financial performance against set targets.
• Ensure timely payment of expenses and liabilities.
• Oversee payroll processing, ensuring accurate salary payments and tax deductions.
• Coordinate with external parties such as auditors, tax authorities, and financial institutions.

Shangri-La Rasa Sentosa, Singapore

We are looking for a Executive, Marketing to join our team!

As a Executive, Marketing, we rely on you to:

• To support managers in the execution of marketing campaigns for F&B outlets at Shangri-La Rasa Sentosa, Singapore and The Palawan @ Sentosa, including seasonal promotions and special events.
• Work collaboratively and maintain effective communication with internal stakeholders such as F&B and Culinary departments, and external stakeholders
• Create engaging content and disseminate messages across multiple channels including social media, website, email and collaterals.
• To oversee media production, media monitoring and facilitation of media hosting.
• Management and maintenance of brand and message across all marketing channels.
• Conduct market research, media tracking, competitor analysis, trends and PR reports .
• Manage all administrative and finance in a timely manner.Support manager in Food & Beverage Marketing for Shangri-La Rasa Sentosa and The Palawan @ Sentosa

We are looking for someone who:

• Willingness to learn and try new things
• Strong creative writing and content creation skills
• Strong attention to detail
• Excellent communication and organisation skills
• Basic proficiency in social media platforms
• Thrive both as an independent contributor and a collaborative team player
• Proficiency in graphics and design platform such as Canva/ Photoshop is a plus
• Proficiency in video editing tools such as Capcut is a plus
• Ability to work in a fast-paced environment.
• Thrive both as an independent contributor and a collaborative team player
• Passion for food and beverage trends, and a keen eye for happenings in the dining scene
• Preferably 1-2 years of experience in F&B marketing

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

• Develop recruitment strategies to attract top talent.
• Coordinate with hiring managers to identify staffing needs.
• Ensure new employees have the necessary resources and information to start their roles effectively.
• Coordinate orientation sessions and introduce new hires to company policies, culture, and procedures.
• Handle disciplinary actions and grievances in accordance with company policies and legal regulations.
• Foster a positive work environment by promoting employee engagement and morale.
• Implement performance appraisal systems to evaluate employee performance.
• Provide guidance and support to managers in conducting performance reviews.
• Identify training and development needs based on performance evaluations.
• Maintain employee records and ensure compliance with data protection regulations.
• Handle administrative tasks such as payroll processing, leave management, and attendance tracking.
• Develop and update HR policies and procedures in line with legal requirements and best practices.

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Documents Filling;
• Maintaining all filling records;
• Payable and Receivable document processing – Focus Accounting System;
• Preparing worker salary;
• Enquiry of minimum 3 quotations for material purchasing;
• Prepare the progress claims;
• Handling of petty cash;
• Auditee for Procurement, Store and Site for Altus Facilities Engineering;
• Project Management (Procurement and Post project documents);
• Responsible for accounts payable & receivable for the company;
• Create and maintain material purchasing price list (Regular Suppliers);
• General office admin duties as assigned by manager;
• To source for equipment, PPE and materials.
• Answering call;
• Assist in store set up (create assets master list).
• Any add hoc job from Manager

Job Description

The Executive Assistant will play a pivotal role in providing administrative, operational, and strategic support to the Executive. This position encompasses tasks ranging from financial oversight and market research to scheduling and preschool on-site administrative assistance under CEO's portfolio companies (FinTech, Investment, Pre-School). The ideal candidate is highly organized, analytical, and adaptable, with the ability to manage diverse responsibilities in a fast-paced environment.

Key Responsibilities

1. Executive Support and Scheduling

• Coordinate the Executive’s calendar, appointments, meetings, expense managment, and travel arrangements.

• Organize and prioritize emails, calls, and correspondence, ensuring prompt follow-up and clear communication.

• Prepare meeting agendas, take minutes, track action items, and manage related documentation.

2. Financial Management and Analysis

• Assist in budget preparation and monitoring, providing regular financial reports and forecasts.

• Collaborate with the finance team on invoice processing, receipt tracking, and payment coordination.

• Conduct basic financial analyses (e.g., expense tracking, cost-benefit analyses) to support data-driven decisions.

3. Market Research and Reporting

• Gather, analyze, and present market data that aligns with organizational goals or strategic initiatives.

• Identify trends, emerging opportunities, and potential risks, providing insights to inform business strategies.

• Maintain organized records of research findings for easy reference by the Executive and relevant stakeholders.

4. Operations and Project Management

• Coordinate internal processes and projects, ensuring that tasks are assigned, deadlines met, and deliverables achieved.

• Maintain accurate records and documentation, including project plans, internal reports, and operational workflows.

• Assist with vendor management, such as sourcing, contract negotiations, and overseeing service delivery.

5. Preschool Administrative Support

• Provide on-site assistance for day-to-day preschool operations, including arrival and dismissal procedures.

• Support enrolment and registration processes, maintaining accurate children’s records and documentation.

• Handle billing, fee collection, and petty cash management related to preschool activities.

• Serve as a liaison between the Executive and the preschool’s leadership team to address inquiries and operational needs.

Requirements and Qualifications

• Diploma or Degree in Business Administration, Finance, or a related field preferred.

• Proven experience in administrative or executive assistant roles, with exposure to financial tasks and project coordination.

• Strong analytical skills for financial management and market research, with the ability to interpret data and provide recommendations.

• Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with accounting or project management software is an advantage.

• Excellent communication, organizational, and interpersonal skills.

• Ability to prioritize, multitask, and handle confidential information with discretion.

• Demonstrated interest in, or willingness to learn about, early childhood education and preschool operations.

• A proactive approach to problem-solving and a knack for anticipating the Executive’s needs.

Join Our Team

This role offers the opportunity to support an Executive in both strategic and operational capacities. If you are a driven individual who excels in a dynamic setting and is eager to learn about a range of business areas—from finance to preschool operations—we invite you to apply.

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of Finance Executive

We are built on strong values and ethics and are seeking like-minded candidates to join the team. If you enjoy tackling and crunching numbers and would like to exercise and refine your skills in Finance, then look no further. If you believe in delighting stakeholders, have high standards and are resourceful, we want to hear from you.

• Role: Finance Executive
• Department: Finance
• Reporting to: Finance Manager.
• Location: South Central Community Family Service Centre, Blk 5 Delta Avenue #01-09 S (160005)

Responsibilities:

• Perform day-to-day accounting transactions per charity accounting standards, not limited to General Ledger, Accounts Receivables, Accounts Payables and bank reconciliations.
• Assist in the preparation of monthly/quarterly/yearly financial reports including the preparation of grant claim reports to relevant funding agencies.
• Ensure all accounting transactions are recorded accurately and in accordance with prevailing accounting standards, and company accounting SOPs/policies.
• Assist in annual budget preparation.
• Liaise with bankers, auditors, and other stakeholders on related matters.
• Maintain fixed assets register.
• Maintain donation records using donor management system and crowd funding databases, and prepare tax deductible receipts & letters of appreciation to donors.
• Conduct in-house training on finance policies and processes to staff.
• Any other ad-hoc duties as and when assigned by superior.

Competencies and Requirements:

• Minimally Diploma in Business Management/Accounting.
• At least 3 years of relevant working experience, including full set of accounts.
• Other accounting qualifications or accreditation will be considered.
• Experience in an accounting firm or a large charity is an advantage.
• Familiar with charity related accounting processes and financial governance.
• Able to commence within short notice is highly preferred.

Note: Only Shortlisted Applicants Would Be Contacted.

Job Description:

Offering administrative and secretarial assistance to support departmental functions. Arranging and coordinating meetings, including scheduling, organizing agenda, sending invites, booking meeting rooms, setting up required equipment, and taking attendance.

Planning and organising both internal and external events, including venue survey, budget management and reporting, obtaining fee proposals, coordinating between relevant business units and suppliers, arranging transportation, supporting onsite, and preparing an after-event report.

Knowledge in Photoshop and CANVA is mandatory for event poster design.

Assist project manager in tracking and monitoring project timelines, milestones, and deliverables.

Compiling, preparing, and ensuring timely submission of necessary reports. Handle travel arrangements, including flight reservation, hotel accommodation, and visa applications.

Preparing payment request, goods and service acceptance, and acknowledging expenses claims.

PC literate with knowledge in MS Office (e.g. Word, Excel, PowerPoint, Outlook). Knowledge of SAP will be a plus.

Skills / Qualifications:

Minimum 1 year of related experience, preferably in administrative experience.

Good communication and interpersonal skills.

Pleasant composure, cheerful disposition, good phone etiquette and positive working attitude.

Independent and has good initiative.

Able to start work immediately is a plus.

Need to work closely with team in China directly and Mandarin speaking or writing skill is a plus.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Employment Type: 6 months contract (renewable subject to work performance)

Location: Changi

Salary: up to S$3,500

Key Responsibilities:

• Drive customer engagement through campaigns and programs, including Rewards Catalogue, promotions, and exclusive events.
• Plan and execute events to increase footfall and sales, managing the entire process from planning to post-event analysis.
• Collaborate with internal teams and external partners to develop new offerings for the Rewards Catalogue.
• Support sales, marketing, and onboarding efforts for eVouchers and monetization strategies.
• Manage the EDM marketing calendar and performance marketing efforts in collaboration with agencies.
• Coordinate CRM EDM needs with business units and implement data-driven marketing initiatives to drive member footfall and spending.
• Handle digital engagement with members across EDM, SMS, website, in-app, social media, and other digital platforms.
• Set up and manage campaigns using CRM systems and campaign tools. Experience with platforms like Session M, Braze, and Adobe Experience Manager is a plus.
• Assist in marketing operations, business development, and growing loyalty programs, including campaign management, tenant marketing, onboarding, billing, and customer service.

Key Performance Indicators:

• Customer visits and engagement
• Spend per member
• Active member penetration
• Rewards Catalogue redemption rate
• Revenue generation

Requirements:

• Bachelor’s degree with 1-3 years of experience.
• Experience in CRM, EDM marketing, or digital marketing.
• Strong analytical skills and data-driven mindset.
• Self-motivated, innovative, and adaptable team player.
• Proficiency in MS Office, with experience in BI tools (e.g., Tableau, Power BI) and customer engagement platforms (e.g., Braze, Session M) preferred.

As a Project Coordinator, you will play a crucial role in coordinating all operations and projects related matter with various team. You will work closely with internal and external stakeholders to ensure reports and requests are delivered on time. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Job Responsibilities:

1. Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.

2. Coordinate with internal and external stakeholders, to ensure timely delivery of project deliverables and resolve any issues or conflicts that may arise.

3. Monitor project progress and identify potential risks or deviations from the plan, escalating to Service Delivery Manager (SDM), Project Director (PD) any necessary requirement from customers.

4. Plan, track and monitor the tasks assigned to the managers, team leaders and members

5. Clear and open communication with customers on operations and project issues or clarifications.

6. Assist in creating of PowerPoint presentation and Excel documents.

7. Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

Job Skills and Qualifications:

• Diploma or equivalent

• Proven 3 years’ experience in project coordination or project management support roles, preferably in a fast-paced environment.

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and meet tight deadlines.

• Excellent communication skills, both verbal and written in English

• Exceptional interpersonal skills with the ability to effectively collaborate with cross-functional teams and external stakeholders.

• Analytical mindset with the ability to identify issues, analyse data, and propose solutions.

• Advance skill sets in Excel and PowerPoint

• Adaptability and flexibility to navigate changing project requirements and priorities.

• Experience in Government IT projects is a plus

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Admin Executive. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type:One-year Renewable Contract

Administrative Duties

• Perform administrative duties of data entry, e-filing and data maintenance into the authorized and designated template, systems and websites timely
• Organized, schedule, book meetings for financial matters, particularly budget and expenditure
• Coordinate with various departments such as Project Managers, Operation Managers, Vendors and stakeholders to support management in developing the detailed accurate and updated expenses vs budgets regularly (monthly/ quarterly/ annually)
• Prepare documentations and reports
• Ensure proper update and filling of Budget and Expenditure information and reports in an organized and structured manner
• Budget Planning and Development
• Support to collaborate with Project Managers, Operation Managers, relevant Vendors and stakeholders to develop detailed project budgets Daily/ Monthly/ Quarterly
• Align budget planning with the scope, timeline and deliverables of the project

Financial Monitoring and Reporting

• Update the relevant systems/spreadsheets daily/ weekly/ monthly to capture the budget and expenses timely and accurately
• Track actual project expenses versus budgeted amounts monthly/ quarterly and yearly
• Perform Data Analytics on the financial data and generate reports on expenses versus budget planned regularly for management
• Ability to identify variances on expenses, budget utilization vs budget forecast. Work with stakeholders to establish legitimate reasons of budget variances and update line manager accordingly.
• Prepare periodic financial reports including variances on expenditure and budget utilization
• Work with stakeholders to ensure timely goods receipt and payment to vendors to complete the payment cycle within the financial year
• Collect Goods Receipt and payment documents, PO, Certificate of Completion proof from stakeholders (e.g. PM, HR POC, etc)
• File the Payment Receipts, Good Receipts and Certificate of Completion (COC) into the team website in an orderly and timely manner

Communication

• Handle queries and manage all form of correspondences with stakeholders, being the Point of Contact team, for all budget-related information with project teams and stakeholders (internal and external)
• Support management by organizing meetings with project Point of Contact to review financial performance regularly in order to produce accurate and up to date budget plan and expenditure reports
• Communicate budget updates, differences or financial risks to stakeholders in a clear and timely manner

SKILLSETS REQUIRED

• Proficient in Microsoft Excel using formula such as VLOOKUP, INDEX/MATCH, Pivot Table and/or Macro Programming knowledge (optional).
• Proficient in Microsoft Office, such as creation of web pages, customization of Share point List and management of site permissions.
• Proficiency in Microsoft Office, Excel, Power Point for creation of dashboards and presentation purposes for management.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

- Provides Marketing support to the Singapore Premier League (SPL), Centre of Excellence (COE) and Women's Teams, such as arranging for sponsor’s events and fans’ activities.

- Provides Media support to the SPL, COE and Women's Teams, such as arranging for coach's and player’s interviews, and answering media queries from both Japanese and Singapore journalists.

- Oversees all social media. He/She updates the Japanese and English language websites with any new information if necessary. All reviews/queries should be responded to.

- Upholds the brand of the Football Club. He/She also identifies areas that affect

branding.

- Oversees all club merchandise and prepares sales and marketing tools to maximise revenue for club merchandise

- Makes preparation for Match Day Operations, such as pre-match marketing materials and post-match reports and reviews.

Job Description & Requirements

Key Responsibilities:

1. Perform day-to-day operational matters – Account Receivables (AR) and Account Payable (AP)

2. Recording AR receipts into the accounting system and to ensure all AR collection is up to date

3. To verify vendors’ SOA and prepare payment vouchers

4. To assist in month end closing activities in term of bank reconciliation, GL, accrual, depreciation and prepayment entries

5. Any ad-hoc and other duties as assigned by the company

Requirements:

1. A good team player with positive attitude

2. Meticulous with an eye for details

3. Possess initiative and have a strong sense of responsibility

4. Good knowledge of Microsoft Excel & other Microsoft Office Applications

Position Purpose

§ Manage the various functions of HR

§ Set objectives for the HR initiatives on employee engagement

§ Resolve complex and diverse issues and serve as escalation point for other support staff

Responsibilities

§ Administrative of HR Services

o Vet memo & HR updates

o Perform data analysis and provide recommendations for improvement in processes

o Respond to enquiries concerning non-routine/ complex issues and serve as escalation point for other support staff

o Monitor budget and recommend actions

o Upkeep all materials belonging to the department

o Prepare reports (attrition, report, levy/quota, estab, bonus, AI)

o Set up processes and procedures to uphold policies/ training application

o Manage course administration and monitor grant

o Register WSQ modules and administer Skillsconnect

o Process payroll and prepare monthly payroll report

o Review insurance plans and stay up-to-date with regards to market trends

o Review reports for accuracy

o Analyse data collected, provide observations and make recommendations to Manager.

o Upkeep C&B/ payroll information - statutory requirements such as CPF contribution

o Process payroll and analysis report

o Contact point for employee queries up to assistant managerial level

§ Attraction & Recruitment

o Oversee, propose and advise on new/existing recruitment activities

o Conceptualise and execute outreach programmes to reach out to new potential candidates

o Prepare and compile proposals for new recruitment events

o Keep team on track of timeline and ensure objective of talks/events/plan is achieved

o Oversee and give recommendations for designing of recruitment marketing collaterals

o Co-conduct and facilitate interviews for potential candidates and assist manager in the candidate selection and recruitment allocation

o Submission and update on recruitment data

o Draft social media storyboard and update landing page

o Negotiate agency contracts

o Conduct orientation for newly hired staffs

o Conduct MT/ campus recruitment activities & administer talent program

o Analyse and benchmark data and provide recommendations in report

o Work with managers to create JDs, identify staffing needs and determine recruitment and selection methods and tools

o Conduct exit interviews

o Review and screen resumes/ applications and discuss with hiring managers

o Conduct reference and background checks

o Develop interview questions

o Implement & administrate C&B programme

§ Establishment of HR/ L&D Processes

o Serve as escalation point for complex HR issues

o Initiate and manage HR processes and improvement projects

o Recommend new/ modifications of rules and guidelines as needed

o Draft policies

o Mentor & train new HR staff on company processes and software

o Analyse feedback and recommend action

o Enforce HR / L&D processes

o Investigate complex HR issues and recommend possible courses of action

o Update job classification and salary structure

o Communicate and educate employees on HR processes through workshops

o Execution of re-employment processes

§ Employee Engagement and Relations

o Advise employees on various rules, policies and guidelines related to HR

o Be the point of contact for employee grievances; investigate and address grievances and complaints with guidelines and SOPs set by senior management

o Design, oversee and administer the employee engagement surveys

o Manage the schedule and execute the necessary follow up of the surveys and on-the-ground feedback

o Oversee the planning and execution of engagement activities for employee-employer interaction

o Source for and shortlist HR vendors to administer employee engagement initiatives

o Review engagement calendar

o Conceptualise and propose employee engagement activities

o Plan and execute yearly awards for LSA, sales incentive, staff party and festive celebrations

§ Training & Development Programs

o Support manager with the conduct of the trainings and workshops

o Review the MT programme and give recommendations for improvement

o Develop and deliver training programmes and set content management system

o Analyse feedback and generate reports on training ROI and effectiveness

o Review of training materials and programs periodically

o Develop SOPs

o Develop Talent Management Program and career development framework

o Prepare TNA and recommend training

o Support manager in the conduct of trainings to equip outlet managers with the right processes, skills and mindset to manage staff

o Monitor & review the effectiveness of the training processes and programs

o Coordinate promotion processes

o Conduct Train-the-Trainer sessions

§ Performance Appraisal Management

o Support manager in the creation and designing of the performance appraisal process

o Administration and collation of performance appraisal/data periodically

o Interpret data collected, give recommendations and tabulate competencies for succession planning accordingly

o Distribute rewards with guidelines from manager

o Recommend courses to address IDP

o Administer psychometric assessment for promotees

§ People Management

o Mentor newcomers to integrate them well into the department

o Engage with the management & the department and participate actively in discussions and sharing of thoughts & ideas

o Give recommendations to the management on improvements for management practices within the department

Job Responsibilities

• Answer, screen and forward any incoming phone calls with good telephone etiquette
• Record and deliver of messages
• Serve visitor by greetings, welcoming and directing
• Handle general queries
• Handling of incoming and outgoing mails and couriers
• Responsible in updating Company’s contact/telephone listing and floor plan
• Monitoring stationary levels, pantry items and order office, pantry supplies
• Ensure cleanliness and housekeeping of the reception, meetings and surrounding areas
• Handle on HQ office monthly birthday celebration
• Manage and keep track of Uniform inventory
• Supervise office cleaner day to day job scope
• Provide IT support - printer, phone system issues
• Office admin support - MD's calendar management, meeting rooms calendar management, esso card tracking, travel booking
• Submission of reports & Operations Support

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Requirements:

• Minimum 1 year of related experience
• Good phone etiquette skills
• Good communication skills – written and verbal
• Ability to be resourceful, self-motivated and proactive in dealing of issues that may arise
• Proficient in office applications
• Ability to work in a team and independently

Job Purpose

The IT Executive is responsible for providing day-to-day IT support, managing and maintaining IT infrastructure, including audio-visual (AV) systems, computers, telephone systems, network devices, and cloud-based services. The role also involves ensuring the security and efficiency of IT operations, managing vendors and procurement, handling system upgrades, and ensuring compliance with organizational policies. The IT Executive will play a key role in project management, IT inventory management, and generating detailed reports for management.

Principal Accountabilities

End-User IT Support & Maintenance

1. Provide technical support to end-users for hardware, software, and network-related issues.
2. Troubleshoot and resolve issues related to desktops, laptops, printers, and other peripherals.
3. Set up and maintain IT equipment for both in-office and remote users.
4. Provide AV (audio-visual) support for meetings, webinars, and events (e.g., projectors, sound systems, video conferencing tools).
5. Manage telephone systems, ensuring proper maintenance and troubleshooting.
6. Maintain IT documentation, including user guides and troubleshooting procedures.

Network & Firewall Management

1. Manage and maintain the organization’s network infrastructure, including routers, switches, and wireless access points.
2. Configure, monitor and update the FortiGate firewall to ensure network security.
3. Conduct regular reviews of firewall and network logs to detect and mitigate security threats.
4. Ensure network performance is optimized and secure for all users.

IT Systems Administration

1. Manage the organisation’s IT infrastructure, including servers, network devices, workstations, and cloud services.
2. Administer Active Directory, Google Workspace, and Microsoft 365 platforms for user account management.
3. Conduct regular system updates, patches, and security upgrades to ensure stability and security.
4. Implement monitoring tools (e.g., Datto & Kesaya 365) to ensure system performance and uptime.
5. Document IT configurations, network diagrams, and system procedures to ensure knowledge continuity.

IT Project Management

1. Lead and support IT-related projects, such as system upgrades, infrastructure enhancements, and software implementations.
2. Coordinate with internal stakeholders to gather requirements and ensure project goals are met.
3. Develop project plans, timelines, and budgets.
4. Provide regular updates to management on project status and deliverables.

IT Inventory Management

1. Maintain and update the IT asset inventory, ensuring all software and hardware components are tracked.
2. Conduct regular audits to ensure IT assets are accounted for and up to date.
3. Manage IT equipment lifecycle, including procurement, deployment, and decommissioning.

IT Security & Compliance

1. Implement security controls to protect the organization’s data and IT systems.
2. Conduct regular security audits and vulnerability assessments.
3. Ensure compliance with data protection regulations (e.g., PDPA, GDPR).
4. Manage security tools such as firewalls, endpoint protection, intrusion detection systems, and VPNs.
5. Implement encryption protocols and multi-factor authentication (MFA) to secure sensitive systems.
6. Interpret reports to identify trends and areas for improvement in IT operations.
7. Document IT processes, policies, and system configurations for reference and compliance purposes.

Job Specification

Qualifications and Experience

1. Diploma/Degree in Information Technology, Computer Science, or related field.
2. At least 2-4 years of experience in IT support and infrastructure management.
3. Experience with Google Workspace administration is preferred.
4. Experience managing FortiGate firewalls and network infrastructure is preferred.
5. Experience in IT project management is an advantage.
6. Familiarity with IT policy development and compliance.

Additional Skills and Knowledge

1. Strong technical troubleshooting skills for end-user support and IT systems.
2. Proficiency in managing Google Workspace, firewalls (preferably FortiGate), and network devices.
3. Knowledge of AV equipment setup and maintenance.
4. Ability to manage IT inventory and procurement processes.
5. Ability to generate and interpret detailed IT reports for management.

Desired Behavior

1. Strong problem-solving and analytical skills
2. Proficiency in AWS cloud technologies
3. Expertise in IT project management methodologies
4. Excellent communication and stakeholder management skills
5. Strong communication skills to interact with both technical and non-technical staff.
6. Proactive approach to vendor relationship management
7. Strong understanding of IT security best practices
8. Ability to work independently with minimal supervision

Key Responsibilities

Sales Operations

• Manage positive communication with parents and students across multiple channels (calls, walk-ins, Social media, website).
• Handle enquiries and follow up on potential leads.
• Resolve service complaints and feedback by coordinating with management and teaching teams.
• Collect and manage feedback from students and parents for internal review.
• Administer centre communication via emails, SMS confirmations, and other channels.

Centre Operations

• Maintain and update student records for registrations, renewals, withdrawals, and lesson rescheduling.
• Keep worksheet and class attendance records accurate and up-to-date.
• Facilitate timely collection of term fees and manage late payments.
• Schedule and update class rosters.

Sales Reporting

• Prepare monthly reports on teacher, class, and student statistics.
• Provide weekly updates on leads and conversion rates.

Centre Maintenance

• Ensure the cleanliness, safety, and security of the centre.
• Oversee maintenance of equipment and services (e.g., copier, lighting, air-conditioning, internet).
• Monitor stock levels of brochures, stationery, snacks, and other supplies.
• Manage mail correspondence by opening and attending to incoming letters.

Working Hours

• Tuesday to Friday: 3:00 PM – 9:00 PM
• Saturday & Sunday: 10:00 AM – 8:00 PM

What We’re Looking For

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Experience in administrative or operational roles (preferred but not mandatory).
• A proactive and service-oriented attitude.

Why Join Us?

At Toppers Education Centre, we believe in fostering a supportive and collaborative environment for our staff. As an Admin Executive, you’ll play a vital role in ensuring the success of our students and the smooth functioning of the centre.

Role Description

• Primary responsibility is to manage supplier brands originating from China, Europe, and the USA, overseeing their sales and product categories including coffee powder , chemical additive & equipment. Have continual collaboration with suppliers on new product introductions and product discontinuations to accommodate new products.
• Competitive price checks are essential to ensure our pricing remains competitive in the market
• Regular meetings online and offline to update suppliers on sales performance, fostering strong relationships
• Organize training sessions and meetings, as well as hosting supplier lunches when they are in Singapore
• Gather marketing assets from suppliers for website uploads
• Planning promotions to clear existing inventory
• Coordinating with Marketing for digital product launches
• Monitoring franchise costs in Singapore to adhere to predefined percentages, and sharing new products with Malaysia corporate stores and overseas franchise teams
• Collate orders from these regions and liaise with planners accordingly
• Any other ad-hoc duties as assigned

Role Requirements

• Min. Diploma in Business Management / Administration, Commerce or equivalent
• At least 2 years of relevant work experience in procurement of buying activities within the FMCG
• Proficient in Microsoft Office (Excel, Word - VLOOKUP & Pivot tables, PowerPoint)
• Must demonstrate the capability to conduct meetings with suppliers independently.
• Excellent communication and interpersonal skills.
• Highly customer-oriented, motivated and results oriented.
• Resourceful and problem solver, excellent interpersonal and communication skills.
• Team player and ability to collaborative and work effectively with variety of stakeholders.