About the Role
We are seeking a meticulous and proactive Admin Executive, Compliance to join our Compliance Department. This role is crucial in supporting Anti-Money Laundering (AML) processes and regulatory frameworks while ensuring compliance with company standards. If you have an eye for detail, strong organizational skills, and a keen interest in compliance, we invite you to apply.

Role Overview

As an Admin Executive, Compliance, you will be responsible for supporting the Compliance Department by handling key administrative tasks related to AML (Anti-Money Laundering) checks and the Life Insurance Association (LIA) ICCSC framework. Your role will involve performing detailed assessments, generating reports, and assisting with compliance-related administrative duties to ensure the smooth functioning of the department.

Key Responsibilities

• AML Search & Clearance: Handle the clearance of hits identified during AML searches. You will be responsible for checking and assessing positive hits, ensuring compliance with regulations, and reporting your findings.
• LIA ICCSC Framework: Assist in managing the LIA ICCSC framework to ensure the company remains compliant with industry standards.
• Reporting & Documentation: Generate and maintain regular compliance reports, ensuring they are accurate, complete, and timely. Maintain and organize all related documentation and records.
• Compliance Support: Provide administrative support to the compliance team by assisting with investigations, preparing necessary documents, and participating in compliance reviews.
• Process Improvement: Work closely with senior compliance staff to identify areas of process improvement within the AML and compliance-related tasks.

Requirements

• Education: Minimum Diploma in Business Administration, Finance, Accounting, or a related field.
• Experience: Previous experience in a compliance or administrative role is advantageous. Familiarity with AML processes and regulations is a plus.
• Skills:Strong proficiency in Microsoft Excel, including data entry, analysis, and report generation.
  Excellent attention to detail and accuracy in all tasks.
  Good organizational and time management skills with the ability to prioritize effectively.
  Strong written and verbal communication skills.
  
• Attributes:Highly meticulous, with a keen eye for identifying discrepancies and inconsistencies.
  Team player who can collaborate effectively across departments.
  Proactive, self-motivated, and able to take initiative.
  

Work location: Raffles

Type of employment: full-time, commencing immediately on full salary after completing 2 month probation time and on-job training.

SGD 3,500 - SGD 4,000

Primary responsibilities include:

· Provide reports and market intelligence data to Sales Managers.

· Tasks include (but not limit to) propose sales target & sales incentive scheme, monitor and report on agents' sales performance and business practice, conduct agency education & support;

· Participate in the team's market development activities to identify sales opportunities;

· Represent VN at seminars, conferences, product launches, trade & public expos;

· Participate in the team's data analysis and evaluation.

· Schedule sales team’s diaries, coordinate and participate in sales meetings, sales presentations & other sales & marketing activities;

· Action on inquiries from the travel agents and corporate clients;

· Support and participate in agency helpdesk activities when required.

The successful applicant will have the following skills and attributes:

· Experience in airline sales/marketing with a business administration or economics background;

· Working knowledge of airline major with Amadues an advantage;

· Proven analytical skills including information gathering evaluation and interpretation;

· Excellent communications skills, both verbal and written;

· Proficiency in Microsoft Office products and an ability to quickly learn new systems.

Bachelor's degree or higher

(Only shortlisted applicants will be contacted for interview)

Responsibilities:

• Manage and process employee payroll accurately and on time.
• Calculate salaries, deductions, bonuses, and statutory contributions.
• Ensure compliance with local tax regulations and company policies.
• Maintain and update payroll records regularly.

Requirements:

• Minimum Diploma
• At least 2 years of relevant experience

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Job Description

· To develop and expand local project sales for commercial cooling appliances

· To identify and target new business opportunities

· Prepare market collateral of product catalogues and project specifications

· Achieve sales targets and KPIs

· Conduct market search and other local activities

Requirement

· Candidate must possess at least a Diploma in any field

· At least 2 years’ of working experience in sales or marketing with good track record

· Driven and motivated individual

· Good language and interpersonal skills

· Experience in the relevant industries will be an added advantage

Remuneration

· Basic Pay + commission

· Transport + Mobile allowance

· Medical benefits

· 5days work week

Job Description of Customer Service Executive:

· Pick up customer's phone calls;

· Reply enquiry text and emails

· Assist and follow up with customer's request/order

· Pick and pack customer's order

· Coordinate with transporter/logistic partner for shipping/delivery matters.

· Follow up on collection of overdue accounts.

· Printing and Documents filling

· Data entry

· In-charge in others' Ad-Hoc duties as required

Job Requirements

• Strong teamwork and work ethic

• Good communication skills

• Able to work independently with minimum supervision, highly self-motivated, and possess a willingness to learn attitude.

• Proficient in Microsoft Office, especially Microsoft Excel, Word and Outlook

About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg , while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us as an Agent Relations Manager and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

As an Agent Relations Manager, you will play a pivotal role in shaping the future of real estate. Your primary responsibility will be to nurture and cultivate strong relationships with our valued agents. You'll collaborate closely with internal teams to empower our agents with the tools they need to thrive, leveraging our innovative products.

What You'll Be Doing:

• Forge Lasting Partnerships: Create and maintain agent accounts by identifying and capitalizing on sales opportunities, crafting compelling sales proposals, and fostering engagement through events and exceptional account servicing.
• Uncover Prospects: Develop a robust prospect pipeline by curating a comprehensive list of sources.
• Elevate Client Relationships: Strengthen connections with high-level clients, enhancing communication and rapport with Directors and decision-makers.
• Empower Through Training: Deliver impactful presentations and training sessions that not only attract new accounts but also nurture existing agent relationships.
• Smooth Issue Resolution: Address agents' inquiries promptly, coordinating seamlessly with internal teams to swiftly resolve concerns and fulfill their needs.
• Collaborative Growth: Team up with cross-functional teams such as Product Engineering, Customer Happiness, and Marketing to drive market expansion and enhance the overall agent experience on our platform.
• Reporting Excellence: Report directly to the Agent Relations Team Lead, contributing to a cohesive and results-driven team environment.

What We're Looking For:

• Experience that Counts: Ideally, you bring at least 2 years of experience in account servicing or solution-based sales, giving you a solid foundation for excelling in this role.
• Real Estate Savviness: While not mandatory, familiarity with the Real Estate and Property Technology landscape would be a significant advantage.
• People Person: You thrive on building relationships and find your energy in engaging with peers and clients.
• Curiosity Unleashed: You have a thirst for learning, especially when it comes to embracing new technologies and approaches.
• Growth Mindset: Every setback is an opportunity for you to learn and grow, and you're not afraid to seize it.
• Versatile Team Player: You're self-reliant and prepared to go above and beyond to achieve results, putting the team's objectives at the forefront.
• Communication Champion: Your communication skills are top-notch, both in writing and verbally. You're comfortable interacting with clients of diverse backgrounds and seniority levels.
• Team-first Mentality: You prioritize the success of the team and its objectives, fostering a collaborative and supportive work environment.

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now.

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Job Description

• Spearhead and manage exciting new projects to in exotic countries
• Penetrate target markets set out by the Management with the aim to establish agents, dealers and/or distributors.
• Identify new sales opportunities and evaluate sales potential for heavy construction equipment.
• Actively work with sales department to achieve group sales target.
• Generate new sales leads through successful execution of marketing strategy.
• Perform market intelligence and competitor analysis.
• Prepare and submit weekly and monthly sales reports to the Management.
• Identify new business opportunities in various industries such as forestry, quarry, fishery, property development.
• Organize and manage special projects.

Requirements

• Diploma/Degree in Mechanical Engineering/Business Administration preferred
• At least 3 years of relevant experience preferred
• Performance-driven and a team player
• Excellent interpersonal and communication skills
• Ability to communicate in foreign language is advantages

Working Location and Hours:

• Ubi (5 mins walk from Ubi Mrt Station)
• Monday to Friday, 9.00am to 6.30pm

Benefits:

• Competitive Salary
• Career progressive
• Work-Life balance
• Allowance
• Medical & Dental

A Multi-National Company managing Executive Offices looking for OPERATIONS & CUSTOMER SERVICE EXECUTIVES.

Job Description:

- Greeting and managing entry access of members, visitors & guests, including conducting tours of premises.

- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)

- Assisting members with the ‘move-in, move-out’ experience.

- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.

- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.

- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)

- Assisting with and/or participating in members events and any other community related/driven initiatives.

- To perform any other duties or tasks assigned by the Supervisor.

Requirements:

- Possess a Diploma and above, preferably with experience in the Service industry.

- Min. 2 years working experience in Co-working space/office, Hospitality or Service industries.

- Proficient in the use of relevant office software (MS Office).

- Team player with ability to work independently.

- Due to the nature of work, candidates should be fluent in both English & Mandarin but not limited to.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things, good at handling interpersonal relationships, and have a clear long-term career plan for their own work.

- Able to start work immediately or within a short notice.

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Whatsapp text ONLY +65 82250145

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About Company:
Our client is a US distribution and customer support subsidiary of popular and famous Tokyo-based fishing tackle and sportswear maker. Its products include rods, reels, line, and lures. Our client also makes and sells such goods as cases, clothing, equipment racks luggage, and other accessories. It sells its tackle through boating and sporting goods retailers, including Boater's World and Academy Sports & Outdoors, in the US, Canada, and Central and South America. The company also provides equipment maintenance and repair services.

Job Description:
- Responsible for sales and marketing, dealings with distributors in the appointed markets
- Understand the marketplace, competitors’ products, pricing and sales strategies
- Responsible for the products’ profitability (sales and inventory)
- Develop marketing strategy and product positioning
- Involve and support in building brand equity through marketing activities
- Perform Inventory, Sales and Purchase management
- Coordinate product launches and promotional activities for overseas market, when required
- Any other ad hoc duties as assigned

Job Requirements:
- Minimum Diploma/ Degree in sales related field
- At least 2 - 3 years of sales experience, preferably experience in exercise equipment but not essential
- Team player with strong analytical, good communication skills
- Good business acumen and presentation skills
- Preferably someone that likes outdoor activities (e.g. camping, fishing, boating etc.) and knowledgeable in outdoor exercise equipment, but not a must
- Occasional overseas travelling is required

Compensation:
- Working location: Raffles, Singapore
- Working hours: Monday to Friday 8:30am - 5:30pm
- Annual leave
- AWS
- Performance/ Variable bonus
- Medical and dental reimbursable benefit
- Annual medical check-up benefit
- Transport allowance $100 per month

Description:

- Support company parts Incoming & Outgoing section.

- Assist delivery packer in proper packing of parts to send to suppliers or customers.

- Generation of delivery DO.

- In charge of store inventory movement and stock level.

- Work closely with Sales department to make sure healthy stock level.

Requirements:

- Minimum GCE O level with pass in English.

- Proficiency in Microsoft office is a must.

- Valid class 3 driving licence is an advantage.

- Meticulous and humble.

- Hardworking and team player.

- Training will be provided.

Location: Boon Lay, West Region

Job Type: Full time

Salary Range: $3,000-$4,000

What you will be doing

Talent Acquisition & Retention

• Support recruitment process including liaising with managers for effective recruitment
• Manage posts on job hiring portals
• Liaise with schools for internship programs
• Conduct screening & selection with managers
• Develop and execute HR strategies to improve talent retention

Compensation & Benefits:

• Process payroll & payroll related claims e.g. overtime in a timely manner
• Support annual appraisal, promotion and wage review exercises
• Support annual review process for various types of insurance (e.g. Hospitalization/Surgical, Workmen Compensation, etc.)

Learning & Development:

• Jointly develop yearly training plans for employees with managers
• Assist in training and development programs and government grant applications

Employee Engagement:

• Drive sucessfully onboarding experiences for employees
• Manage offboarding process and conduct exit interviews for employees
• Assist with organisation of company events i.e. Quarterly Townhall, Annual D&D, CNY Lohei, etc

Statutory Reporting & Filing:

• Manage statutory reporting & filing for government agencies, eg. Work Pass adminisatraion
• Manage submission for government-paid maternity & childcare leave, make-up claims & IR21

Others:

• Support HR employment life cycle for employees, i.e. promotion, transfer, re-designation, conversion & resignation
• Update organizational charts, contact lists, and manage employee inquiries.
• Assist with ad hoc HR matters upon request from directors

What we are looking for

• Minimum Diploma in Human Resources or Business Administration
• Good knowledge in Singapore Employment Act and CPF Act
• Proficiency in MS Office (Excel, Word and PowerPoint)
• Attention to detail, with strong communication and interpersonal skills
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• At least 1-2 years of relevant HR experiences in shipping industry would be an advantage
• Past experience with HR software would be an advantage
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates will be an advantage
• Ability to start work immediately will be advantageous

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• How many years' experience do you have in Human Resources (HR)?
• How much notice are you required to give your current employer?

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Build rapport and establish long term relationships with customers
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure creation of a successful event programme
• Assist in refining company’s sales strategy and processes
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc) is a bonus

Benefits

• Total Salary Compensation = Basic Salary + Sales Commission
• Basic Salary Range: SGD 3000 to SGD 4500 per month depending on qualifications & experience
• Sales commission and incentives (uncapped - the more sales you close, the more commission you earn)
• Achieve monthly sales targets and earn on average SGD 4,000 to SGD 5,000 OTE (with uncapped commissions) through a competitive commission structure
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips

Our client is a company that provides medical diagnostic devices to hospitals, clinics, and pharmacies in Malaysia and Singapore.

• Meet sales targets and support the growth of various brands and product ranges.
• Develop and maintain strong relationships with healthcare professionals in hospital settings (both restructured public and private) by offering tailored solutions based on our extensive product portfolio.
• Provide relevant education to healthcare practitioners in hospital settings (both restructured public and private) on the uses and benefits of the company’s products.
• Conduct product demonstrations, training sessions, and presentations for clients and staff.

Requirements:

• Degree in Life Sciences/Healthcare/Nursing/Biomedical Engineering or equivalent
• At least 2 years of sales, business development, or product management experience in Healthcare industry.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Prepare and maintain the full set of accounts.
• Perform monthly management reports including relevant schedules.
• Accounts Receivable functions such as ensuring prompt and accurate billings, following up with delayed/non-payments, and other irregularities.
• Accounts Payable functions such as ensuring accurate suppliers' invoices, and preparing cheque/Giro payments.
• Liaise with Bank for Fixed Deposit placement/renewal and do banking errands.
• Assist and manage monthly payroll computation and CPF submission.
• Assist in year-end IR8A tax computation and submission to government authorities.
• Work closely with HR Dept on Payroll Accounting reconciliation.
• Verify staff claims.
• Verify petty cash reimbursement report generated by admin.
• Perform monthly bank reconciliation.
• Prepare GST report quarterly.
• Assist in year-end Audit/Tax matters.
• To coordinate and liaise with external parties like external auditors, tax agents, and local tax and government authorities where required
• Assist in administration duties if required.
• Ad-hoc duties as and when assigned by Supervisor/Manager.

Requirement

• ITE/LCCI/Diploma in Accountancy
• Min 3 years of relevant work experience
• Proficient in Microsoft Office application
• Able to work independently and multi-task
• Positive personality & disposition, with a good working attitude
• Demonstrates a sense of initiative with the ability to work independently and as a team player
• Meticulous and willing to learn
• Work Location: Macpherson area

Job Description

We are looking for a dedicated and organised Admin Executive to join our growing digital lock business. The ideal candidate will play a pivotal role in providing excellent customer service and ensuring smooth day-to-day operations.

Responsibilities:

• Assist walk-in customers with inquiries, providing product information and support.
• Respond promptly and professionally to customer requests via WhatsApp Business and other communication channels.
• Manage general administrative tasks, including maintaining records, processing orders, and coordinating schedules.
• Support the team in handling operational activities, such as inventory checks and basic reporting.
• Address and escalate customer concerns to the relevant team members when necessary.
• Perform ad-hoc duties as required to support the business.

Job Requirements

Qualifications & Experience:

• Singaporean/PR
• Prior experience in customer service or administrative roles is a plus.

Skills & Competencies:

• Strong communication skills, both verbal and written.
• Proficient in Google Drive and comfortable with using WhatsApp Business.
• Highly organised and detail-oriented with the ability to multitask.
• Customer-focused with a friendly and professional demeanour.
• Able to work independently and as part of a team.

Additional Information:

• Work location: 501 Jurong West Street 51, Singapore 640501
• Work hours: 9.30 am - 6 pm
• Attractive remuneration package with opportunities for growth.

Info can be shared: -

• Basic Up $3500 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Handling incoming and outgoing calls (overseas office / agents / shipping line including customers’ inquiries)
• Monitor, resolve and follow up closely with customers on any dispute cases
• Follow up and monitor closely existing clients port folio

You will need: -

• No experience require, training will be provided
• Minimum Diploma in Supply Chain / Logistics industry or equivalent
• Able to work at Changi Cargo area
• Standby on weekend when require

Good Luck! Only shortlisted candidates would be notified.

Email your resume to [email protected] or WA +65 8698 3657 (No calling, thanks!)

Ho Tze Chin (Kenny) R1762905 Recruit Lync Pte Ltd 22C1000

Position: Project Executive

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Kallang
• Salary: $2,500 - $3,000 + Performance Bonus

Requirements:

• Diploma in any industry

Jobs Scope:

• Prepare plan drawing and 3D drawing using AutoCAD
• To do colour scheme confirmation
• To tick off quantity of layouts
• Placing order for projects
• Prepare handover material/checklist for handover
• Prepare Master programme and ensure work progresses in accordance with schedule
• Coordinate all aspects of the project works with client, consultants and subcontractors
• Inspect work in progress on site to ensure quality is in compliance with drawing
• Attend site and coordination meeting
• Ad-hoc administrative tasks

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Highlights

• Monday to Friday 9am to 6pm
• SGD $3500-4500
• AWS
• Medical Benefits
• Annual Leave Benefits
• F&B experienced will be added advantage

About the role:

Working closely with outsourced partner, you will act as the first point of contact for employees on any HR & Admin related queries and you will be handling the following responsibilities.

Payroll & Attendance

• On weekly basis, download time attendance from the app and submit to outsource partner to update the time and attendance records. Pass the time and attendance for the Kitchen Supervisor to approve
• Ensure the payroll and leave data updates are submit timely to outsource partner
• Check payroll reports done by HR outsource partner before management approval for salary payment and CPF contributions

Compensation & Benefits:

• On weekly basis, after verifying the details, assist to approve the leave and claims for the staff. For urgent leave, they will follow up with leave submission and supporting document, if needed
• Work with the outsource HR company on the Reservist/ Maternity/ Childcare/ Insurance Claims and ensure timely & accurate submissions and processing of monthly claims

Recruitment Function:

• Assist with day-to-day operations of the HR functions and duties (onboarding, offboarding, prepare HR letters including New hires; Confirmation; Promotion; Acceptance of Resignation and Warning Letters)
• Update the outsource partner on the new hires details as well as resignees
• Update Pfile to ensure all documents are in place both hardcopy and digital.
• Monitor and follow up on all work pass application and renewal and cancellation
• Register /De-register the thumb print to enable staff can clock in/out in both outlets and FAB App
• Update insurance company on the new hire and resignee status
• Update organization chart updates
• Conduct Orientation and Exit Clearance

Admin Function

• Support general office administration and operations
• Monitor renewal of all company purchases and services contracts such as equipment; retail outlet leasing; insurance; pest control; software licenses etc.
• Source for new equipment
• Manage and upkeep inventory for stationery, pantry, cleaning supplies etc.
• Source for relevant course for staff to attend, course registration and arrange payment and submit grant and follow up grant status
• Support company /staff events eg Annual outing
• Ad-hoc or HR project follow up duties as and when assigned by the superior

Qualifications

• Minimum 2 years of HR experience required
• Possessing good HR knowledge and understanding of the Employment Act and the labour laws in Singapore is a must.
• Focused mainly on Payroll and Compensation.
• Required to be highly independent and possess a high level of integrity.
• Must be willing to adapt to changes in a fast paced environment
• Must be very organised and meticulous
• Good communication & interpersonal skills.
• Experience working in F&B will be an advantage
• Singaporean only

Sarah

Reg No: R2198293

EA Licence No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Responsibilities:

• Responsible for safe, efficient transportation and delivery of customer catering orders and practice safe food handling procedures at all times
• To adhere to assigned schedule while delivering orders in a safe and timely manner
• Loads and unloads equipment and food on and off of catering vans
• Checks catering order sheets while loading catering van to ensure all equipment, food and supplies being sent are correct
• To conduct a trip inspection of delivery vehicle to ensure it is in proper working order and coolers are holding temperatures
• Report any safety issues and/or temperature holding concerns to supervisor to resolve any issues before proceeding to use the vehicle
• Maintain equipment sanitation including but not limited to: vehicles, holding boxes/bags, beverage dispensers, etc
• To ensure compliance to local legislation and industry standard of food safety system, in-house Food Safety Management System
• To perform any ad-hoc duties assigned by the Superior from time to time

Requirements:

• Must have Class 3 driving license
• Able to work on weekends & public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Responsibilities:

• Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management.
• Reach out to existing and potential customers to present our product and service offering.
• Communicate with customers to understand their requirements, needs and address any questions or issues customers may have.
• Offer solutions based on clients’ needs and capabilities.
• Managing customer’s enquiries or policies in order for existing customers to remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts provided by the company as a guidance to drive sales and respond to customer rejections.
• Gathering and documenting customer information, purchases and call outcomes in the designated CRM or tracking tools.
• Well versed of insurance products and services.

Job Requirements:

• Minimum Diploma/ GCE ‘O’ level with at least 1 year of relevant work experience doing outbound sales preferably in Call Centre environment.
• Energetic, outgoing personality and sales oriented.
• Independent and a fast leaner with initiative
• Able to converse fluently in English.
• Team player with excellent interpersonal and communication skills

Working Hours & Benefits:

• Location: Tai Seng (Beside MRT)
• Monday - Friday ( 10am - 7pm, 1 hour lunch)
• Attractive remuneration package, monthly salary and commission based on sales, annual leave entitlement etc.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities:

Client Acquisition:

• Identify and target potential clients through research, networking, and outreach.
• Develop and execute effective sales strategies to meet and exceed targets.

Relationship Management:

• Build and maintain strong, long-lasting client relationships.
• Serve as the primary point of contact for clients, addressing their needs and concerns promptly.

Market Research & Strategy:

• Conduct market research to identify trends, competitor activities, and customer needs.
• Collaborate with the marketing team to design tailored solutions and campaigns.

Proposal & Negotiation:

• Prepare persuasive business proposals, presentations, and contracts.
• Negotiate terms and close deals that align with company objectives.

Cross-functional Collaboration:

• Work closely with operations, marketing, and account management teams to ensure seamless service delivery and client satisfaction.

Reporting & Analysis:

• Maintain accurate records of sales activities and client interactions in CRM tools.
• Provide regular updates and reports on sales performance to management.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical skills with the ability to identify trends and opportunities.
• Proficiency in CRM software and Microsoft Office Suite.
• Self-motivated, goal-oriented, and able to work both independently and as part of a team.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.