The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)

Position: Automotive sales manager

• Working hours: 5 days, 9:30am - 6:30pm
• Salary: $4000 - $5000 + Commission
• Working Location: Macpherson

Requirements:

• Min 10 years in the relevant field is required
• Experienced in leadership and team management
• Proven track record in sales in the automotive industry
• Strong analytical skills to assess market trends, sales performance, and financial data.
• Possessing a valid Singapore driving license is preferred

Job Responsibilities

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Achieve a monthly sales target of 30 new cars, with both new and used cars contributing to the goal.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

Job description, low-code style:

As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast.

OutSystems is seeking an experienced Regional Sales Manager to be based in Singapore to grow Indonesia and develop our local sales to exceed revenue and operational goals. The candidate will be an emotionally intelligent, proven coach who thrives when helping others, leverages data to drive decisions and is no stranger to a fast-paced sales environment.

Responsibilities:

• Hunting for new business and logos
• Hire, lead, and coach a successful team of full-cycle sales professionals
• Be the main point of contact for OutSystems customers, leading the sales strategy, overcoming objections and negotiating success.
• Push upgrades with growth plans
• Map prospective accounts around organizational structure, people and existing technology;
• Engage executives in targeted prospect accounts;
• Orchestrate discussions with senior execs around their business needs;
• Demonstrate verbally, in writing and through live product demos, how prospect customers can capture value and envision their future with OutSystems.

Requirements:

• Minimum of 12 years of quota carrying experience selling into Enterprise space
• 4+ years experience leading a quota-carrying, closing sales team
• Leadership presence that team members will walk through walls for: Proven ability to coach, attract, and retain amazing sales talent
• Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
• Recognizing the stages in the buying cycle for each prospect.
• Strong interpersonal skills, excellent oral, written and verbal communications skills. Handling objections, complaints, roadblocks and negotiation.
• Ability to successfully communicate with contacts via the phone, email, video and presentations.
• Technical ability to provide technical product overview and insights pertinent to customer need and usage scenarios;
• Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, and manage the customer relationship through success
• General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
• Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
• Solid time management skills and ability to work independently or under supervision with a high level of integrity.
• Understanding of and passion for the technology industry - background of prospecting to IT decision makers required.

The Longer Story:

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.
• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

Are you ready for the next step in your career? Then we’d love to hear from you!

https://www.outsystems.com/company/careers/

Job Title: Senior Manager, Finance & Accounting
Reports to: Head of Finance & Accounting
Location: Singapore

The Client
They are a digital assets start-up in Singapore backed by one of the largest securities brokerages/investment banks in Japan. They have received in-principle approval from MAS for their CMS license in Singapore. They are at the forefront of integrating traditional financial services with cutting-edge digital assets, offering innovative derivative investment products. They are actively expanding their team to drive an ambitious growth plan over the next 24 months.

Key Responsibilities
1. Accounting Leadership:

• Act as a senior individual contributor, leading and supporting critical day-to-day accounting operations.
• Prepare and review monthly accounts, journal entries, and supporting schedules to ensure accuracy and compliance.
• Oversee month-end, half-year, and year-end close processes, including Financial Statements and General Ledger account reconciliations (e.g.,
• Accounts Payable, Fixed Assets, Accruals, Cash, and intercompany transactions).

2. Financial Reporting and Analysis:

• Prepare and submit quarterly reporting packs, budget plans, and presentations with variance analysis.
• Develop and manage cash flow projections, fixed deposits, and bank account administration.
• Coordinate and submit government financial statistical surveys/data and MAS regulatory returns/surveys.

3. Regulatory Compliance and Taxation:

• Ensure compliance with Capital Markets Services (CMS) license requirements and regulatory filings.
• Prepare and submit GST returns and corporate tax documentation in adherence to Singapore’s tax regulations.
• Handle transfer pricing arrangements to ensure regulatory compliance.

4. Audit and External Coordination:

• Manage relationships with external parties, including internal and external auditors, corporate secretarial agents, and tax consultants.
• Lead the annual audit process, including preparation of audited financial statements and required schedules.

5. Process Optimization and Strategic Finance:

• Work with business and IT teams to identify and implement process improvements that enhance the efficiency and quality of financial operations.
• Serve as part of the Finance leadership team, contributing strategic insights to the short- and long-term direction of the Finance function.

6. Operational Oversight:

• Manage or oversee the preparation and review of payments, billings (including inter-company activities), and staff claims.
• Maintain company books and financial records in compliance with Singapore Financial Reporting Standards (SFRS).

Qualifications and Skills

Education:

• Bachelor’s Degree in Accounting, Finance, or a related field. CPA or equivalent certification preferred, or a comparable combination of education and experience.

Experience:

• Minimum of 10 years of progressive accounting or financial experience.
• At least 5 years in a management or senior single contributor role within a brokerage, wealth management, or similar buy-side environment.

Technical Expertise:

• Proficient in Singapore’s regulatory frameworks, corporate taxation, financia lreporting standards (SFRS), and GST compliance.
• Experience in handling cash flow projections, transfer pricing, and financial statement preparation

Leadership and Operational Agility:

• Comfortable "rolling up sleeves" to work hands-on with operational details while contributing to high-level strategic decision-making.
• Proven track record in identifying and implementing solutions to address critical business challenges in fast-paced environments.

Only locals need apply. We regret that only shortlisted will be contacted.

We are currently one of the preferred partners for a large banking client and are engaged closely. We are looking for an account manager with strong experience managing an account portfolio end to end handling all facets such as revenue management, Sales and Stakeholder engagement. This Account Manager’s objectives would be to serve as the main point of contact in all matters related to client concerns and needs, build, and strengthen client relationships to achieve long-term partnerships .

Responsibilities:

• Building relationships: Developing strong relationships with customers, and connecting with key stakeholders
• Identifying opportunities: Identifying new business opportunities with existing customers
• Working with the internal organization and practices to bring the best of Capgemini to the front
• Revenue Management including contract negotiations
• High level understanding of Banking Domain and Technology skills
• Contract Management: Handling contracts and Account Revenue targets
• Managing risk: Managing risk

Roles & Responsibilities

· Responsible for working closely with staff in day-to-day outlet operation

· Maintain good rapport with staff to ensure sales targets are achieved by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Lead and motivate staff in providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· Oversee staff deployment, leave, recruitment and training

· Other duties as and when assigned

Requirements

· Candidates must have prior experience handling all operational aspects of a nail salon, with at least 5 years relevant experience

· Able to work on weekends and PH

· Good communication skills and cheerful personality

· Must be bilingual in both English and Chinese to liaise with Mandarin speaking staff and customers

Regional Market & Consumer Insight Champion:

You'll be the expert, deeply immersed in the unique cultural nuances, market dynamics, and consumer behaviors that define this specific area. Your role is to capture critical regional market and consumer insights, swiftly relaying these invaluable nuggets of knowledge to the DMI team. This involves:

• Hyperlocal Trend Tracking: Continuously monitoring regional market trends and consumer preferences, identifying emerging opportunities, and potential pitfalls specific to this region. You'll be the go-to source for understanding what makes this market tick.
• Regional Competitive Landscape Analysis: Develop and dissect market trend reports through a distinctly regional lens. You'll provide a comprehensive view of the competitive landscape within this specific area, anticipating competitor moves and uncovering unmet consumer needs unique to this region. Think local, act local.
• Competitive Intelligence Gathering: Maintain a laser focus on competitor activities within the region. Share key regional insights with relevant stakeholders, ensuring we maintain a competitive edge and inform regionally-targeted marketing strategies.

Regional Product Campaign Maestro:

Orchestrate the success of new product developments (NPD) and ongoing marketing campaigns within this unique region, ensuring perfect harmony with overall business objectives and regional market demands. Your responsibilities include:

• Regionally-Tailored Campaign Leadership: Spearhead new product launch campaigns from concept to execution, adapting global strategies to resonate deeply within this specific regional market. This involves developing creative concepts that speak to the local audience, defining regionally-relevant campaign objectives, and creating comprehensive toolkits tailored for local market implementation.
• Culturally-Relevant Creative Management: Oversee the creative process, collaborating with cross-functional teams, and ensuring consistent yet culturally-sensitive brand messaging across all regional touchpoints. Your understanding of the regional nuances will be key to campaign success.
• Regional Product Strategy Architect: Define key Unique Selling Propositions (USPs) that resonate with the regional consumer, optimize pricing for the local market, tailor the product range to regional preferences, and manage a phased rollout strategy designed for this specific area.
• Regional Launch Navigator: Provide new launch sizing guidance and expertly manage the new launch staging, taking into account regional market particularities and distribution channels. Closely monitor the effectiveness of these strategies within the region, making necessary adjustments to maximize impact.

Position: Automotive sales manager

• Working hours: 5 days, 9:30am - 6:30pm
• Salary: $4000 - $5000 + Commission
• Working Location: Macpherson

Requirements:

• Min 10 years in the relevant field is required
• Experienced in leadership and team management
• Proven track record in sales in the automotive industry
• Strong analytical skills to assess market trends, sales performance, and financial data.
• Possessing a valid Singapore driving license is preferred

Job Responsibilities

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Achieve a monthly sales target of 30 new cars, with both new and used cars contributing to the goal.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

You are responsible for internal and external communications in support of key business objectives, BD associate engagement, and regional company reputation.

This role will partner closely with SEA VP/GM and SEA Leadership, to ensure all communications activities align to SEA Vision and specific regional goals and objectives. The Communication manager will report to the SEA VP/GM.

Job Responsibilities

SEA Internal and External Communication:

• Develop and deliver BD’s SEA communications plans, including integrated internal and external communications in support of regional priorities and objectives.
• Lead SEA internal communications plans and execution for BD Associate engagement, including campaigns, SEA VP/GM communications, SEA LT engagement, content development and support for internal communications initiatives and interactions that improve employee engagement and understanding of the company’s strategy and SEA role supporting BD 2025.
• Responsible for the development of communications campaigns and actions that support the strategies and purpose of BD.
• Manage internal communication strategy, such as intranet, in-person and virtual events such as town halls, employee engagement plans, among others as needed.
• Manage SEA external communications as needed in alignment with corporate external guidelines and strategy. This could include proactive and reactive external communications campaigns, digital content, and potential engagement with regional media and others as needed by the business and agreed with corporate.
• Ensure issues preparedness and issues management for the SEA region in line with corporate standards. Partner closely with Public Relations and Corporate Communications as needed for specific matters.
• Build strong relationships with colleagues across the enterprise. Partner with Corporate Communications colleagues to ensure consistency and alignment in regional and corporate messages and content, as well as HR, commercial teams and other functions.
• Stay current on relevant regional, industry, economic, and governmental topics and issues that should be reflected in or referenced in communications, internal or external.

SEA Regional Customer Events Management and Support:

• Works with Tradeshow/Events Manager to develop and coordinate communications to support industry meetings and trade show exhibits.
• Handle vendor and association relationships, negotiate contracts, and supervise all event activities including but not limited to, housing, badges & food/beverage.
• Approve design, layout, cost estimates and construction of exhibits and displays.
• Work with creative agency on messaging, artwork and promotional materials for events including but not limited to, email campaigns, social media, communications to the field, pre and post meeting notices.
• Ensure compliance with BD Quality and Regulatory requirements and adherence to MarCom standards and procedures.

Preferred Requirements:

• Bachelor’s Degree required – preferably in Communications, Journalism, Marketing, Public Relations, Business, or related field. Advanced degree is a plus.
• Minimum 5-7 years of relevant Public Relations and Communications experience, working in large Multinational Corporation. Agency experience will be preferred.
• Proficiency in English is mandatory for this role.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Job Description

Primary Function of Position

The Commercial Distribution Manager for ASEAN is responsible for establishing, developing and supporting the assigned Distributor. This involves becoming an expert in ISI commercial operations, sales processes, use of surgical robotics and building high-performing teams that establish mutually beneficial distributor relationships. The position requires a number of capabilities including leadership competencies, clinical competencies, and a broad network within the surgical space, with commercial acumen. She/He is expected to provide an extraordinary degree of communication, collaboration and information gathering while recommending solutions to Distributor Principals and ISI Leadership team.

Essential Job Duties

• Conduct proper due diligence on the current distributor and provide an executive summary.
• Teach distributor all aspects of clinical business, procedures and capital sales process.
• Assist distributor in developing their business plans, including quarterly system and procedure targets to achieve or exceed their goals.
• Organize annual business planning meetings and quarterly business reviews with the distributor along with the appropriate planning and follow up communication.
• Organize and coordinate surgeon training activities utilizing the Technical Training Pathway (TTP).
• Develop/align on regional strategy to support the adoption of da Vinci surgery over 3-5 years with the Distributor.
• Conduct regular “field visits” in coordination with distributor representatives to understand market dynamics, provide coaching and bring value to customers to support the adoption of da Vinci surgery.
• Provide distributor’ representatives with new and existing product information and assist them during initial launch and utilization of new products.
• Coordinate with multiple IS stakeholders (Customer Training, Sales Training, Regulatory, etc.) and distributors to maximize resource utilization, drive efficiency, continuously improve process.
• Assist distributor personnel with their operational activities including best practices with procedure coverage at hospitals, weekly reporting accuracy, capital sales and weekly forecasting.
• Develop National and Regional Key Opinion Leaders (KOL’s), reference sites and epicenters.
• Review and propose Intuitive Surgical presence in national congresses and symposiums.
• Timely expense reporting with an unwavering ethical business attitude.
• Perform due diligence on the distributor ability to support Intuitive Surgical customers’ needs based on distributor agreement terms and conditions

Qualifications

Required Skills and Experience

• Minimum 6+ years of experience in Direct Sales, Distribution Sales or related positions in the medical device industry.
• Demonstrated success in leveraging a thorough understanding of market, trends, technology, and opportunities in the geographical region to develop successful distribution commercial plans.
• Strong leadership skills with deep business acumen in surgical robotics or related industry.
• Self-starter with genuine ability to develop strong partnerships.
• Strong team player and record of accomplishment in working collaboratively with multiple stakeholders.
• Goes above and beyond and continuously finds new ways to deliver value.
• Unwavering, natural business ethics.
• Strong ability to visualize, articulate, and solve complex problems and concepts, interpret large quantities of detailed data, and make decisions or recommendations based on the available information.
• Deep understanding of the culture, customs, and traditions of the countries under responsibility.
• Ability to travel extensively.
• Language: English fluent

Required Education and Training

• Minimum Bachelor’s degree in business or medical related field required, advanced degree strongly preferred.

The R&T Manager will be responsible for overseeing all aspects of ticketing operations and retail management within budgeted objectives, ensuring set revenue targets and KPIs are met, and that highest standards customer service are achieved while taking care of staff wellbeing and satisfaction.

The R&T Manager will be responsible for the following:

• Ensuring sales targets and KPI for tickets, photo/video and merchandise are achieved as set in FY Budget
• Ensuring high standard guest experience
• Maintaining the highest standards of security relating to all aspects of Cash Handling
• Management of T&R Supervisors, Team Leaders and Staff
• Ensuring the highest standard of product and site presentatio
• Overseeing all POS and photo systems
• Managing the retail inventory
• Act as the Duty Manager in rotation with the Operation Manager and the Supervisors
• Maintain and encourage effective communication

This role offers an excellent opportunity for an experienced GST professional, who is client service focused, highly organized and detail orientated, to play a key role in the growth of the Tax practice. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to manage our diverse portfolio of corporate and individual clients. Your responsibilities will include the provision of GST advisory and compliance services to our clients.

Key Roles & Responsibilities

• Advise clients on the GST implications of their business operations and transactions of various industries including financial industry
• Assist clients with the applications of GST registration, exemption and various GST schemes
• Review and e-file the clients’ GST returns
• Conducting GST health check reviews, GST due diligence reviews, Assisted Self Help Kit (ASK) reviews, Assisted Compliance Assurance Programme (ACAP) reviews
• Assist clients in managing IRAS GST audits/investigations
• Assist clients in seeking GST rulings from IRAS
• Supporting the partners in developing the GST practice and be involved in any other adhoc projects and related tasks as and when required by the Partners

Job Requirements

• Bachelor of Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm
• Must be familiar with Singapore Tax laws and guideline
• Strong delivery, enforcement of timely execution and on time delivery
• Proven leadership, client, staff and project management and analytical skills
• Strong spoken and written communication skills, and ability to work across all levels. Effectively bilingual
• Strong team player
• Ability to work under pressure and multi-task
• Motivated and looking for career growth and development
• Possessing an accreditation by SCTP will be an advantage, eg. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST)

Job Description

The role works strategically to align the workforce's capabilities with the organisation's goals while fostering a culture of growth and development.

Their primary role includes developing and implementing talent management strategies, policies, programs, and processes that drive organisational performance, employee engagement, and talent retention.

This role will oversee talent identification, assessments, succession planning, development, and talent management. The ideal candidate will have a strong background in HCM, experience in talent management, and a passion for fostering a high-performance culture.

Talent Strategy and Planning

Develop and execute talent management strategies aligned with the organisation’s strategic goals;
Partner with HCM leadership and business unit leaders to identify current and future talent needs, including the development of succession plans;
Drive initiatives to identify, develop and retain high-potential employees.
Coordinate with relevant government agencies to drive talent agenda in DP to fulfil obligations;

Talent Development and Training

Design and oversee talent development programs, including leadership development, skills training, and career pathing;
Collaborate with DP Academy (in-house learning) to ensure programs meet evolving business needs and promote continuous learning;
Develop frameworks for talent coaching, mentoring, and career growth opportunities.

Talent Management

Partner with senior management to identify and develop special assignments for talent development purposes;
Work closely with relevant Directors to monitor the progress of the talents;
Collaborate with various teams and track the progress of individual talent to ensure talents are developed according to the agreed plans and timelines.

Succession Planning

Identify and develop a succession planning framework;
Lead succession planning processes to identify and develop future leaders and critical talent within DP;
Work with senior management to create strategies for knowledge transfer and continuity planning;
Regularly assess talent pipelines and implement development plans for high-potential employees.

Employee Engagement and Retention

Develop and implement employee engagement initiatives that drive job satisfaction and retention;
Conduct regular assessments of employee engagement and design programs to enhance workplace culture and reduce attrition;
Collaborate with other HCM team members to address employee feedback and foster a positive employee experience.

Talent Analytics and Reporting

Utilise talent management metrics to analyse workforce data, assess trends, and make data-driven decisions;
Create reports and dashboards to communicate key performance indicators (KPIs) related to talent identification, development and retention;
Regularly evaluate the effectiveness of talent programs and adapt to optimise outcomes;
Develop and update policies related to talent management, ensuring alignment with organisation’s values and legal compliance.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field;
• A minimum of 5 years’ experience in talent management or leadership development. Candidates with people management experience will have an advantage;
• Demonstrated ability to develop and manage talent strategies aligned with business objectives;
• Demonstrated ability to drive talent agenda in mid to large sized enterprise;
• Strong interpersonal and leadership skills, including senior stakeholders’ management, and with experience coaching managers, talent, and employees;
• Proven experience with ERP HCM systems (eg. Workday, SAP or Oracle)
• Proficiency with HRIS and analytics tools;
• Excellent communication, influencing, analytical, problem-solving, and project management skills;
• Experience in change management and organisational development;
• Ability to thrive in ambiguity, fast-paced and evolving environments.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Key Responsibilities:

Legal

· Manage all legal matters for the Group’s business, including M&As, JVs and other investments

· Manage broad range of general corporate legal matters, such as drafting, reviewing, advising on and negotiating corporate and commercial transaction agreements

· Provide advice to mitigate legal risk and manage litigation matters and proceedings

· Manage trademarks registration

· Provide advice on the relevant laws/rules/restrictions

· Ensure the Group stays compliant with regulatory requirements under the Companies Act, Listing Rules and related laws and regulations

· Liaise with and manage external counsels in various jurisdictions on various legal matters

· Advise and conduct training on the Companies Act and related laws and regulation including the preparation of training materials.

· Participate in the legal & compliance department’s knowledge management exercise

· Drive and support continuous improvement initiatives, such as reviewing policies and processes of the legal function, collating and analysing data, preparing reports and policy papers, for the general improvement of the legal function and processes

· All necessary reporting and liaison with listed parent company and catalist sponsor in relation to the above responsibilities

Compliance

· Ensure that the Group’s compliance policies are implemented across the Group

· Draft policies/guidance, suggest appropriate controls and ensure compliance controls are implemented

· Keep track of regulatory developments and update existing compliance policies and procedures accordingly

· Handle full spectrum of corporate secretarial matters for the Group, including its local and overseas subsidiaries and associate companies such as:

· Draft various resolutions, minutes of meetings, SGX announcements, filing of statutory returns, annual report and liaison with regulators and the board on corporate governance and compliance matters

· Organise and co-ordinate directors’ and shareholders’ meetings, including attending and preparing board and sub-committee meetings papers and AGM/EGM meeting documents

· Manage communication and relationships with shareholders, including handling inquiries, coordinating shareholder meetings, and maintaining the register of members

· Maintain and file the corporate secretariat records and support periodic audit exercise

· Liaise with and manage registered agents in various jurisdictions on various corporate secretarial matters

Risk Management

· Oversee, co-ordinate and facilitate risk management activities

· Collect risk exposure and risk management information to provide risk reports to internal stakeholders

· Facilitate risk identification and assessment exercises

· Design and implement risk management processes & draft risk management policies and procedures

· Any other ad-hoc duties as assigned from time to time

Requirements:

· Bachelor’s Degree in Law

· Admission to the bar in a common law jurisdiction will be an advantage but not essential

· At least 3-4 years of relevant experience in corporate commercial law acquired in-house or in a law firm

· Sound knowledge of legal advice in general corporate advisory work, including company and contract law

· Familiarity with SGX Listing Rules and Regulations is advantageous

· Completed ICSA or relevant post graduate/ professional qualifications will be an advantage

· Able to organise and prioritise work

· Possess a flexible and proactive attitude

· Able to work independently and be a team player

· Good communication and interpersonal skills

· Good written and spoken English and Mandarin to effectively communicate with international and Chinese affiliates and business partners

· Able to maintain confidentiality on all legal and corporate secretarial matters

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Act as the primary advocate for the game product, representing both player and business needs
• Lead the project team, providing guidance and direction, and oversee the development and refinement of game mechanics through prototyping and iteration
• Analyze and conduct research on player needs and understanding the elements contributing to player satisfaction and enjoyment, especially the first time user experience
• Conceptualize, implement, and maintain gameplay systems that achieve a fulfilling flow state, addictive game loops, and a risk/reward balance
• Create and maintain a comprehensive documentation of the design outlines, diagrams, and visual mockups that details the triggers, interactions, and subsequent events of specific features or aspects of gameplay
• Collaborate with engineers and artists to ensure proper implementation of the game features designed

Requirements

• Minimum a bachelor degree in computer science, engineering, economics or other related fields
• At least 2 years of experience in game/ product design/ revenue/ finance/ analyst
• Strong in data analysis and logical thinking
• Good at mathematics and statistics
• Critical thinker who comprehends various perspectives and excels at evaluating information objectively
• Goal oriented, proactive and enthusiastic
• Excellent communication and collaboration skills
• Passionate about playing and creating games

Job description, low-code style:
As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let us cut to the chase: we are looking for a Senior Technical Success Manager to be based Singapore.

In this role, you will serve as a trusted adviser to a number of our strategic customers, providing personalized and proactive guidance. You’ll work closely with our customers to provide support and advice on the use of OutSystems Industry-leading Low-Code Platform. You will also gain an understanding of their IT infrastructure, internal processes, and business needs. As a Technical Success Manager, you will adapt your support to each of our customers’ environments, facilitate collaboration with their other vendors, and advocate on behalf of their needs. If you are a problem solver, inquisitive by nature and driven by curiosity, this is the job for you!

Main Responsibilities:

• Develops a plan to increase the adoption at our Key Customers that leads to increased OutSystems usage
• Is innovative and makes an impact: on our Customers, our team, and on the company.
• Mentoring - Actively helps and coaches others to understand the platform and be able to understand and talk to value as it relates to business goals and needs.
• Builds internal networks and is respected by peers in sales / product / support etc.
• Recruits ambassadors and references within client base;
• Is able to drive complex adoption scenarios through the Evolving and Scaling phases, pitching the value of the OutSystems Innovation Center, as well as its key roles, governance processes and artifacts.
• Perform technical reviews and share knowledge to identify and prevent potential issues;
• Design technical adoption plans to ensure sustained growth in technology proficiency;
• Catalog, categorize, and share common customer issues with other OutSystems teams;
• Serve as a customer advocate within OutSystems;
• Deliver key OutSystems product road map updates;
• Provide an exceptional customer service experience.

Requirements:

• 8+ years of experience in Mobile/Web application development;
• 5+ years of experience as Technical Team Lead / Technical Coach / Technical Account Manager;
• OutSystems development and administration experience is preferred
• Experience working in a professional services, support, engineering, sales engineering or development organization;
• Ability to manage and grow existing enterprise customer relationships by delivering relationship-based support
• Technical knowledge of web, API, and Mobile development, including the Microsoft ecosystem, e.g. .NET Core, etc.
• Practical knowledge of modern IT Ecosystem e.g. VPN, firewalls, cloud providers (AWS/Microsoft/Google), container technologies, etc.;
• Outstanding written and verbal communication skills in English;
• Ability to explain complex information to customers clearly and concisely.
• Ability to travel;
• Bachelor's degree in a science or technical field, engineering, or computer science is a plus.

Working at OutSystems:

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.
• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

https://www.outsystems.com/company/careers/

We have an exciting opportunity within the Avaloq Marketing & Communications team. Join us and work with our international team of diverse, driven and highly skilled financial and technology marketers who are focused on supporting our clients, prospects, partners and industry to understand Avaloq’s complex, market leading and innovative products.

You will have the chance to help grow regional pipeline and create engaging experiences for our clients by implementing, engaging with, and advising the company strategy and approach.

Your key tasks:

• Identify specific regional objectives and develop regional marketing strategies with support from the group marketing and communications team to enhance brand awareness and market presence
• Build strong relationships with regional sales and product teams in order to support them with their client and prospect initiatives, aiming to grow the sales pipeline and achieve business targets
• Plan and execute region-specific campaigns and activities – including events, email and social media campaigns and support in the creation of client success stories
• Oversee the regional public relations and media relations functions ensuring positive coverage
• Collaborate with partners to explore and develop potential initiatives that align with our strategic goals
• Create reporting on campaign performance using your skills and experience to filter valuable information
• Manage marketing and communications projects and liaise with external agencies
• Manage the regional marketing and communications budget

Job Description

Partner with your business unit and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.

Coach and mentor business leaders to help build a strong community that will improve the development of the business.

Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.

Be the ambassador for the Singdata culture as well as plan and implement activities to continue to drive employee engagement.

Manage HR operation activities when in needs.

Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.

Assist with recruitment efforts when necessary to ensure continued growth and success of the business.

Requirements

Minimum 10 years of Human Resources working experience.

Strong written and oral English.

Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management.

Must have extensive and in-depth knowledge of local compliance and labor laws.

Highly organized and self-sufficient.

3-6 years of experience in HR at Internet giants or MNC with at least one HR domain experience. HR projects (L&D, Talent, leadership etc.) or HRBP experience is highly appreciated. Fast paced internet company background with good understanding of internet industry is also appreciated.

Attention to detail and results driven.

Resilient and adaptive towards a fast-paced working environment.

Strong cross-cultural competency.

High maturity level and being absolutely trustworthy in handling data or info with high confidentiality, able to provide fair judgement according to company guideline or people process.

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Due to AGS' partnership with a global leading consumer goods client, we have a fabulous role for a recruiter to make their mark!

The key focus for the Recruitment Relationship Manager (Recruitment Partner) is to lead the successful fulfillment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. You will work collaboratively with and provide direction to the Recruitment Sourcing Specialists and Recruitment Coordinator.

In this role, you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on direct sourcing.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, market intelligence, and acting as a Talent Advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Providing recruitment guidance and advice to the Recruitment Sourcing Specialist and Recruitment Coordinator located in the Recruitment Delivery Center.
• Monitoring and analyzing recruitment activity of designated business areas for accurate volume forecasting. 
• Coaching candidates on how to prepare for selection stages.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilizing specialist market knowledge to assist with the development and ongoing management of pre-qualified talent pools in collaboration with the Recruitment Sourcing Specialist.

Position Summary

The Global Business Development Manager in the Renewable Energy industry drives global growth, expands market presence in the new energy sector, and fosters relationships with international government authorities. This impactful, versatile role requires identifying new business opportunities, developing strategic partnerships, and leading initiatives aligned with sustainable energy solutions. Accountable for overall ROI, the manager leads meetings with stakeholders and project teams to discuss project status, issues, and action plans. Key responsibilities include ensuring project viability, timely completion, and achieving expected business and environmental benefits.

Key Responsibilities

• Market Analysis & Business Strategy Development

1. Conduct thorough market research to identify trends, emerging markets, and competitive landscape in the renewable energy sector.
2. Develop and implement business development strategies to penetrate new markets and expand the company's global footprint.
3. Analyse and evaluate potential business opportunities, including mergers, acquisitions, and joint ventures.
4. Identify and pursue new business leads and opportunities to increase revenue streams.
5. Drive business growth by developing and implementing effective business strategies and campaigns.
6. Collaborate with cross-functional teams to create compelling value propositions and promotional materials.

• Partnerships & Relationship Management

1. Establish and maintain strong relationships with key stakeholders, including government bodies, local communities, industry associations, and corporate partners.
2. Negotiate and manage strategic partnerships, alliances, and collaborations to enhance the company’s market position.
3. Act as a liaison between the company and international partners to ensure alignment of goals and successful execution of projects.
4. Responsible for negotiating contracts with international partners, ensuring compliance with the project's commercial and legal terms, and ultimately finalizing and signing the agreements.

• Project Management & Execution

1. Conduct feasibility study and risk assessment of new renewable energy projects to ensure long-term project viability.
2. Ensure a smooth implementation throughout project life-cycle which includes to oversee the planning, development, and execution of new renewable energy projects, ensuring compliance to regulatory requirements and projects are delivered on time and within budget.
3. Coordinate multiple teams, collaborate with international partners, and handle all aspects of the project, from initial planning to final execution and delivery.
4. Monitor project progress, address & mitigating any issues that arise, and ensure effective communication among all stakeholders.
5. Implement best practices in project management to ensure the highest standards of quality and efficiency.
6. Ensure the smooth implementation of projects and the achievement of expected business and environmental benefits.

• Team Collaboration & Development

1. Lead cross-functional teams to ensure alignments and understanding of project KPIs, all while fostering a culture of collaboration and innovation.
2. Provide guidance, training, and support to team members to ensure commitment to achieving project deliverables within stipulated timeline.

Skills & Qualifications

• Degree in Engineering Management, or in a related field; MBA or advanced degree will be advantageous.
• Minimum 5 years of proven experience and success in business strategic planning and project management in the renewable energy sector within a global business setting.
• Strong understanding of the global renewable energy market, including familiarity in regulatory environments, technological advancements, and renewable energy and environmental conservation industry trends.
• Demonstrated leadership capabilities and experience in managing crossfunctional teams.
• Mature professionals with outstanding negotiation, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic global set-up environment.
• Billingual with proficiency in English.
• Frequent global travelling is expected.
• Singaporeans preferred.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

About the Team

Our team is responsible for TikTok Live's Traffic Delivery and User Experience. We continuously optimize the Recommend system to show users personalized and preferred content, helping LIVE obtain traffic in TikTok and achieve user growth. At the same time, we understand and define content quality and User Experience, ensuring the stable development of content ecosystem and user ecosystem while business growth.

Job Description

- Be responsible for formulating product strategies and plans for the overall user growth in TikTok LIVE broadcasts, focusing on increasing the scale and activity of TikTok LIVE broadcast viewers. Achieve business growth targets through various means, such as optimizing user experience, researching the supply and demand ecosystem, and configuring product strategies.

- Be responsible for the generalization of TikTok LIVE broadcast content and audience, including the diversity of content and audience, the content growth for user groups with unmet content needs, and the formulation of growth strategies for important countries and regions.

- Gain insights into user behaviors and needs through in-depth user research and data analysis, understand user segmentation and differentiation, and formulate corresponding growth strategies according to the characteristics of different user groups.

- Conduct hierarchical management of users, and formulate targeted product and marketing strategies for users at different levels to improve user loyalty and growth potential.

Qualifications

Minimum Qualifications:

- Bachelor's degree with 3+ years of related user-side product work experience. Background in both platform and strategy products.

- Possess the ability of product design and business understanding. Be able to identify problems through data or processes and promote the solution of problems.

- Have strong logical thinking ability, be able to establish effective communication on key issues in cross-team cooperation, and be able to promote implementation.

- Have project management ability and stress resistance, be able to grasp the needs of all parties and integrate resources to achieve cross-departmental cooperation.

Preferred Qualifications:

- Majors in Statistics/Mathematics/Computer Science are preferred.

- Experience in traffic strategies/ and creator strategies/ and content ecosystem are preferred.

- Be proficient in SQL, be able to use common analysis tools such as R/Python/SaaS for data model development, have a good command of basic statistical knowledge, and possess good statistical quantification ability.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

My Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class.

• Permanent Position: Assistant/Deputy Manager, Corporate & Marketing Communications
• Salary: Attractive Remuneration + VB (2-3.5 months) + AWS + Transport
• Working Hours: Office, Monday to Friday (Hybrid Working Arrangement)

We are seeking a dynamic and creative Social Media Manager to join our Corporate & Marketing Communications team. In this role, you will collaborate with an appointed agency to craft engaging content that drives awareness of our products and services while fostering a community of advocates. Additionally, you will manage social media queries and ensure customer issues are addressed professionally and efficiently.

Responsibilities:

• Assist in developing and implementing social media strategies to increase brand awareness, engagement, and the acquisition and usage of the company’s products and services.
• Work closely with the appointed agency to create and schedule social media content on the company’s Facebook and Instagram accounts. Occasionally, create social media posts independently for urgent updates or official announcements.
• Propose appropriate social media content and media-buy strategies, either as standalone campaigns or as part of integrated marketing communications, to achieve campaign goals. This includes tracking relevant metrics to measure campaign success.
• Manage ad campaigns on Facebook and Instagram to optimize performance within campaign budgets, focusing on improving ad ROI.
• Review quarterly reports from the appointed agency to track performance, identify improvement areas, and uncover opportunities.
• Consolidate and provide relevant social media data for reporting purposes, benchmarking results against industry standards.
• Act as a liaison between the appointed agency and internal departments to address and escalate customer issues surfaced through the company’s social media channels. Draft responses as needed in line with the company’s tone of voice.
• Stay updated on the latest social media trends, tools, and best practices, and proactively explore innovative ideas.
• Collaborate with internal and external stakeholders to ensure timelines and deliverables are met for campaign execution.
• Assist in ad-hoc duties, such as training the company’s chatbot to enhance response accuracy and managing walk-in customers when required.

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field is preferred.
• A minimum of 5 years of working experience, with at least 2 years in social media management.
• Strong understanding of social media platforms and their respective audiences.
• Proficiency in social media management tools (especially Meta Business Suite).
• An independent team player who is resourceful, committed, dependable, and able to multitask and thrive in ambiguity
• Possesses the ability to generate innovative content ideas, creative thinking and strong analytical skills.
• Strong written and verbal communication skills. Being effectively bilingual is a plus.

Preferred Skills:

• Experience working with social media agencies.
• Experience in managing digital ads – Meta ads (FB and IG), Tik Tok, Google ads.
• Creative thinking – Keep up with trends to propose new and exciting campaign ideas.
• Some proficiency in at least one graphic design software such as Photoshop, Illustrator, InDesign, etc. Knowledge in video editing tools is a plus but not mandatory.
• Some familiarity with SEO and web traffic metrics.

Next Step:
• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

EA License No. – 23C2060 |EA Registration No. - R2092390

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

About the Team

Our team is responsible for TikTok Live's Traffic Delivery and User Experience. We continuously optimize the Recommend system to show users personalized and preferred content, helping LIVE obtain traffic in TikTok and achieve user growth. At the same time, we understand and define content quality and User Experience, ensuring the stable development of content ecosystem and user ecosystem while business growth.

Job Description

- Be responsible for formulating product strategies and plans for the overall user growth in TikTok LIVE broadcasts, focusing on increasing the scale and activity of TikTok LIVE broadcast viewers. Achieve business growth targets through various means, such as optimizing user experience, researching the supply and demand ecosystem, and configuring product strategies.

- Be responsible for the generalization of TikTok LIVE broadcast content and audience, including the diversity of content and audience, the content growth for user groups with unmet content needs, and the formulation of growth strategies for important countries and regions.

- Gain insights into user behaviors and needs through in-depth user research and data analysis, understand user segmentation and differentiation, and formulate corresponding growth strategies according to the characteristics of different user groups.

- Conduct hierarchical management of users, and formulate targeted product and marketing strategies for users at different levels to improve user loyalty and growth potential.

Qualifications

Minimum Qualifications:

- Bachelor's degree with 3+ years of related user-side product work experience. Background in both platform and strategy products.

- Possess the ability of product design and business understanding. Be able to identify problems through data or processes and promote the solution of problems.

- Have strong logical thinking ability, be able to establish effective communication on key issues in cross-team cooperation, and be able to promote implementation.

- Have project management ability and stress resistance, be able to grasp the needs of all parties and integrate resources to achieve cross-departmental cooperation.

Preferred Qualifications:

- Majors in Statistics/Mathematics/Computer Science are preferred.

- Experience in traffic strategies/ and creator strategies/ and content ecosystem are preferred.

- Be proficient in SQL, be able to use common analysis tools such as R/Python/SaaS for data model development, have a good command of basic statistical knowledge, and possess good statistical quantification ability.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.