• Lead and manage a team of Technical Superintendents to oversee all aspects of the technical management of the vessels including but not limited to safe operations, safety, compliance, crew management, maintenance, and cost control.
• Develop and implement policies and procedures to ensure compliance with regulatory requirements and adoption of industry best practices.
• Oversee and manage the overall budget for the procurement of services, ship spares and stores for the company’s fleet of vessels while ensuring the operational reliability of the vessels are kept to a high standard.
• Set up, review and monitor KPIs for the Technical team and the overall vessels’ performance of the company fleet of vessels and the company’s fleet under 3rd party ship management.
• Develop and maintain good relationships with crew members, shore staff, and both internal and external stakeholders to ensure effective communication and collaboration.
• Manage risk associated with vessel operations and maintenance. Monitor vessel performance and provide regular reports to senior management.
• Provide strong leadership and guidance to the technical management team

• Planning: Create a timeline for project completion, designate resources, and prepare budgets
• Monitoring: Keep track of project progress and ensure tasks are finished on time
• Communication: Keep stakeholders informed throughout the project
• Risk management: Identify, evaluate, and control risks to the organization's resources and profits
• Collaboration: Work with higher management to streamline the project management process

• Overseeing the manufacturing process and ensuring efficiency and quality
• Developing and implementing operational policies and procedures
• Managing production budgets and implementing cost controls
• Ensuring compliance with safety and environmental regulations
• Planning and organizing production schedules, estimating, negotiating, and agreeing on production timescales with clients and managers
• Assessing project and resource requirements, ensuring that the production process is in compliance with the industry standards
• Supervising and evaluating the performance of production personnel
• Identifying training needs and organizing training interventions to meet quality standards
• Coordinating with other managers to implement the company’s policies and goals
• Collaborating with quality control managers to establish and execute quality control processes
• Ensuring that all steps of the manufacturing process adhere to company guidelines and industry regulations.

Role:

• Manage sales operations within designated territories for marine spare parts.
• Maintain customer relationships throughout the sales cycle.
• Coordinate engineering support for sales activities.
• Meet sales targets in collaboration with the Business Manager.
• Engage with potential customers including Agents, Ship Managers, and Ship Owners.
• Align sales priorities with the company’s marketing strategy.
• Provide input to ensure product range meets market needs.
• Negotiate contracts under favorable market conditions.
• Participate in public relations events with marketing counterparts.
• Contribute to exhibitions, demonstrations, and trade shows.
• Prepare and deliver quotations following established procedures.
• Process orders according to current guidelines.
• Assist in ensuring accurate ordering during internal contract reviews.
• Gather market intelligence to inform company strategy.
• Assist in developing sales plans and budgets.
• Advise on and enforce sales policies and procedures.

Requirements:

• A minimum of 3 years’ experience in roles such as Sales Manager or Inside Sales.
• Previous experience in sales within the Marine industry.
• A self-motivated and proactive individual.
• A creative thinker with the ability to innovate.
• Good network connections with ship owners and ship managers.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Highlights

• Pathway to Management: Be part of the first intake with a unique fast-track to leadership roles, shaping the future of Affinite’s management team.
• Transformative AI Solutions: Lead the launch of Actuals.ai—a cutting-edge generative AI platform set to redefine the B2B2C consumer finance landscape.
• High-Growth Market Potential: Enter an expansive, high-demand market with boundless opportunities for advancement and financial success.

Company Overview

Actuals is a trailblazing technology company dedicated to solving high-impact B2B challenges, particularly within underserved areas like employee benefits and rewards. We are now launching our flagship AI-driven platform, Actuals.ai, designed to revolutionize the consumer finance advisory sector. Our innovative approach combines deep market insights with generative AI to create groundbreaking solutions that will reshape advisory services.

Explore more:

• Actuals: Actualscorporation.com
• Actuals Platform : actuals.ai

Role Description

As a Relationship Manager at Actuals, you will be at the forefront of driving transformative growth and establishing impactful business relationships. Collaborating closely with our product and marketing teams, you'll have the unique opportunity to identify and engage high-potential clients, showcasing how Actuals.ai can revolutionise their business through our generative AI solutions.

This role provides a rare chance to enter an untapped market through a blue ocean strategy, positioning you as a pivotal force in the launch and expansion of Actuals.ai. Our market testing has demonstrated an impressive 50% conversion rate, and with access to 95% of the corporate database, you’ll have a powerful foundation to rapidly develop and expand these client relationships.

Your expertise and drive will make you a critical player in Actuals.ai’s journey to redefine consumer finance advisory. This is your opportunity to leave a lasting impact on an emerging market.

Key Responsibilities

• Strategic Business Development: Proactively identify and engage high-potential clients, initiate insightful discussions, and cultivate relationships aligned with Affinite’s ambitious growth objectives.
• Product-Driven Collaboration: Work with product and marketing teams to understand Actuals.ai’s unique advantages and communicate its value to prospective clients in a compelling way.
• Market Penetration & Strategy Execution: Leverage our blue ocean strategy as a first-mover in this market, generating business opportunities and driving sustainable growth in an emerging sector.
• End-to-End Relationship Management: Build and maintain strong client connections, ensuring satisfaction, anticipating future needs, and uncovering opportunities for collaboration.

What We’re Looking For

• Relentless Drive: A proactive, determined mindset with a passion for success in a fast-paced, high-growth environment.
• Sharp Business Acumen: Ability to quickly understand client challenges and identify how Affinite’s solutions can drive impact and efficiency.
• Outstanding Communication Skills: Natural ability to build rapport, convey value, and make meaningful connections.
• Growth-Oriented Mindset: Hunger for growth and a desire to continuously learn and advance, with a strong interest in progressing to a management position.

Why Join Us?

• Rapid Career Advancement: Join our inaugural intake for a chance to fast-track into management and shape the future of Affinite Solutions.
• Innovative Environment: Work with pioneering generative AI technology that is set to transform the B2B2C space in consumer finance.
• Dynamic Team Culture: Thrive in a fast-paced, supportive, and collaborative environment that values resilience, grit, and a growth-oriented attitude.

If you’re a talented, driven individual ready to leave your mark on an emerging market, this is the opportunity you’ve been looking for.

Apply Now to be part of a groundbreaking journey!

Minimum Qualifications

• Education: International Baccalaureate Diploma or higher.
• Experience: Proven track record in B2B sales, preferably in technology, finance, or AI-driven solutions.
• Licensing: CMFAS M5, M9, M9a, M8, M8a certifications.

Preferred Qualifications

• Experience: Minimum 2 years working experience within a bank or financial services company.
• Language Skills: Fluent in English (spoken and written); proficiency in Mandarin is a plus.
• Proven Results: Demonstrated success in achieving and exceeding quotas and strategic goals.
• Skills: Exceptional communication, presentation, problem-solving, and management skills.

We offer a competitive remuneration package with an attractive incentive scheme.

Take this chance to define your career in a high-impact, high-growth environment.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Plan: Define the project's scope, objectives, and deliverables

Schedule: Create a timeline for project completion

Budget: Prepare budgets and manage finances

Assign resources: Delegate tasks to the right people

Monitor: Track progress and ensure tasks are completed on time

Communicate: Keep stakeholders informed

Manage risk: Identify, evaluate, and control risks

Manage quality: Ensure projects meet quality standards

Job description

Job Description & Requirements

• Manage and oversee BUILDING WORK maintenance term contracts for a portfolio of properties in Singapore.
• Develop and implement comprehensive maintenance plans for each property to ensure optimal functioning and appearance.
• Coordinate maintenance activities with vendors, contractors, and in-house teams to ensure timely and high-quality service delivery.
• Monitor and control maintenance budgets to optimize costs and ensure compliance with financial goals.
• Conduct regular inspections of properties to identify maintenance needs and ensure adherence to required standards.
• Establish strong relationships with property owners, tenants, and other stakeholders to address concerns and maintain customer satisfaction.
• Stay updated on regulatory requirements and industry best practices related to property maintenance and management.
• Prepare reports on maintenance activities, budget performance, and property condition for management review.

Qualifications:

- Bachelor's degree in Facilities Management, Engineering, or a related field.

- Proven experience in BUILDING maintenance management/term contracts.

- Strong knowledge of building systems, maintenance practices, and contract management.

- Excellent communication, negotiation, and problem-solving skills.

- Ability to multitask, prioritize workload, and work effectively under pressure.

- Professional certifications such as CFM (Certified Facility Manager) or PMP (Project Management Professional) are a plus.

- Able to start work immediately

About Doodle Labs

Doodle Labs is the global leader in high-performance private wireless systems. We build cutting-edge mesh networks for robotics, drones, and the Industrial Internet of Things. Doodle Labs has experienced rapid growth over the past five years as our radio systems have been adopted by Fortune 500 companies (e.g. Airbus, General Electric) and industry-leading innovators (e.g. Boston Dynamics, FLIR)

Your Opportunity

Your opportunity is to lead cross-functional teams of RF, networking and mechanical experts to build the next generation of Doodle Labs' radio portfolio.

The successful candidate will have significant experience in development of a Linux based embedded Mesh Router.

Product Software Development

• Responsible for the full stack development of a Linux based embedded Mesh Router
• Translate product requirements to software implementation concepts for developers
• Establish Software Development best practices for nimble and high-quality development
• Hardware test and automation
• OpenWrt, ath11k open source driver, GUI, Android app development, Integrations with 3rd party Cloud based applications

Team Leadership

• Set (rolling) release goals and timelines, and guide the team to fulfill the goals
• Grow the software team, including hiring and managing junior developers
• Work with in-house and external development teams

Job Requirements

• Master degree in Electrical Engineering or Computer Science
• 10 years of industry experience
• In-depth knowledge in embedded software development and quality control
• Proven leadership record
• Good interpersonal and creative skills with ability to multitask in a demanding and fast-paced environment
• Confidence and leadership qualities, keen to guide a team of engineers and technicians.

In Charge of the company general management and cooperation roles.

Education background should be in the major of civil or construction engineering and degree holder.

Should have more than 10 years working experiences in the construction industry in Singapore.

Able to work in Billingual environment (English and Chinese) and have good communation skills.

Key Responsibilities:

• You will be responsible for Preparing tenders, proposals and quotations and providing pre-sales and post-sales support and project operations/management.

• Review customer specifications and assist in formulating & communicating the commercial/technical strategy to best address customer needs.

• Understanding of the structure of transmission work & electrical work industry and related customers.

• You will formulate business strategy, strategic leadership for the business development, operations and project management

• Build relationships with clients, government, community and organization that may potentially have commercial interest.

• Communication and cooperation with overseas branches and headquarters (Korea)

• To drive constant improvement systems in operations to maintain competitiveness in the market.

• To share thorough knowledge of construction industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary goals, operations, challenges and requirements.

• Identifying and establishing business with cable works, especially strong technical skills of electric market in Singapore.

Valued but not required skills and experience:

• Internship or work experience in performing Sales & Engineering within the power industry

• Excellent in Microsoft Office Suite

Responsbilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• To arrange monthly Cash to Master and liaise with port agents for quotations and arrangements.
• To ensure timely arrangement of Cash to Master remittance.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Job Requirement:

• Minimum Diploma holder with 5 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

Functions/Responsibilities:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Performance Requirements:

• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.

Education or Qualification:

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus.

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Video Introduction: Gain insights into Durapower through this video by our management team.

The Opportunity: We are actively seeking a Business Development Manager specializing in Energy Storage Systems for maritime industry, you will play a pivotal role in expanding Durapower's footprint in this segment.

Why Durapower? What attracts you to Durapower? We are keen to understand what makes you interested in joining our dynamic team.

Job Description: Sales Manager, Marine Electrification

Responsibilities:

• Build and maintain strong partnerships with propulsion system integrators, ship builders and naval architect to facilitate the adoption and integration of energy storage systems in maritime applications.
• Work closely with standard product provider on collaborators in energy storage solutions for hybrid and fully electric ships, ensuring alignment on Durapower’s battery pack product offerings and sales strategies given DNV, BV, Lloyds’ certification.
• Effectively promote and sell battery packs, adhering to distribution agreements and ensuring smooth order facilitation.
• Create and implement sales strategies that integrate the strengths of partners’ solutions and Durapower’s battery packs to meet market demands and revenue targets.
• Oversee relationships with key accounts and distributors, ensuring successful adoption of battery systems and addressing client needs promptly.
• Evaluate market trends and sales performance, providing feedback to all stakeholders to refine strategies and optimize sales outcomes.

Requirements:

• Bachelor’s or Master’s degree in a related field with significant B2B sales experience, ideally within the maritime industry and knowledge of some AC-DC, DC-DC topologies depending on type of end applications.
• 5 years of business development experience in the maritime sector especially in demand-led marine vessel, tug boat pursuits.
• Essential to have a track record of success and a strong network within the local marine industry with marine propulsion system and marine engine experience
• Experience working with system integrators, managing partnerships with technology providers, and coordinating with distributors.
• Good understanding of market-demand, energy storage systems, battery cells, and distribution practices will be an added advantage.
• Track record of successful client relationship management and achieving sales targets.
• Ability to analyse market trends and sales data to drive strategic decisions.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

JOB DESCRIPTION:

As a Digital Commerce Consultant / Manager, you will identify and pursue new business opportunities through various channels such as cold calling, emailing, and networking. You will qualify leads, schedule meetings, and build relationships with potential and existing clients to foster long-term business growth.

KEY RESPONSIBILITIES:

• Ability to develop new business, manage existing clients and write proposals
• Communication and organizational skills are essential, with the ability to prioritize tasks
• Ability to interact with in-house tech staff, relaying specific requirements for designated projects
• Ability to focus on the services of Verz Design and find business in areas such as WebDesign/e-Commerce/Search Engine Marketing/Search Engine Optimization
• Ability to work independently
• Proactively provide ideas and solutions towards the improvement of client sites

JOB REQUIREMENTS:

• Able to work in a fast-paced and multi-task environment
• Proficient in MS Office Applications such as Word, Excel, and PowerPoint
• Holder of at least a Diploma or higher in Marketing, Business, or Infocomm related
• Fresh Grads are welcome to apply
• Must have passion in sales and good interpersonal skills
• Confident, enthusiastic, and cheerful personality
• Proactive, responsible, organized, able to work independently, and attention to detail
• Must possess knowledge and provide value-added suggestions whenever discussing projects withclients

Candidate with web technical knowledge is a plus.Interested and qualified applicants, please send in your resume with current and expected salaries to: [email protected].

Remuneration package shall be determined based on experience and qualifications. Only shortlisted candidates will be notified.

Thank you for applying.

• Become a product ambassador, presenting and proposing our offerings to ship owners, managers, operators, and other clients across domestic and international markets.
• Uncover and cultivate promising new business opportunities, expanding our reach and success.
• Leverage your network to connect with potential clients, building strong relationships for long-term partnerships.
• Nurture and maintain strong, ongoing relationships with existing client accounts, ensuring their needs are consistently met while fostering long-term partnerships for mutual growth and success.
• Be the point of contact for customer inquiries, crafting quotes and overseeing the entire sales journey, from pre-sale to post-sale support.
• Grow the sales team to unlock new avenues for the company.
• Stay at the forefront of the industry by actively participating in events and networking sessions.

Requirements:

• Minimum of 2 years of marine industry sales experience in Singapore.
• Demonstrate exceptional English language skills, along with presentation and communication prowess.
• Thrive in a self-starting environment, driven by results.
• Experience with SAP and CRM tool knowledge considered a valuable asset.
• Maintain composure under pressure while delivering outstanding customer service.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work