Delegating responsibilities and supervising business operations

Hiring, traiDelegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.ning, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

This position reports to the Director and using networking, prospecting, and recommendations, find and create new business possibilities. Establish and preserve solid connections with important customers, partners, and interested parties. To achieve revenue goals and corporate objectives, develop and implement sales strategies.

Create and deliver persuasive business presentations.

Manage client's business satisfaction in the delivery of services and ensure sales objectives are met.

1. Manage a team of ground crew

2. Team communication in working dynamics

3. Manage and handle query and trouble-shoot

4. Monitor service quailty

5. Plan schedule and duty

6. Drive efficiency and effectiveness in the team

7. Ensure procedures and process in place

8. Maintaining quality and standards

Job Summary:

We are searching for a dynamic Senior Manager of Sales to lead the sales team and to drive revenue growth. In this role, you will establish sales strategies, identify new opportunities, manage key client relationships, enhance client satisfaction, and provide guidance to the team members.

The ideal candidate will possess a proven record of success in sales leadership, strong analytical skills, and the ability to inspire and motivate a team.

Responsibilities:

• Lead a Sales team to prospect and qualify new business opportunities to increase market share within the assigned portfolios including core duties:

1. Upsell and cross-sell to grow new revenue streams.
2. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for product/service sales
3. Create business value for the client
4. Provide value-focused solution selling

• Analyse sales and client data to identify market trends and estimate market demand.
• Plan, develop & implement strategic sales strategies & territory account plan to foster a long-term relationship with the client.
• Operational excellence in managing prospects and pipeline reporting including establishing sales forecasts, and creating lead generation plans to ensure a substantive sales opportunity pipeline.
• Plan & propose pricing approaches to support sales and market growth strategies.
• Provide trends and market feedback to senior management.
• Work with pre-sales teams, service delivery team and other internal stakeholders to meet client needs.
• Convert sales opportunities to client accounts:

1. Develop sales proposals, quotes and bid documents.
2. Manage the preparation of documents and materials for meetings and negotiations.
3. Negotiate specific terms of product and/or service offerings with the client
4. Coordinate with relevant stakeholders to finalise terms and conditions related to contracts and agreements based on the Company’s internal policy (e.g. ORC meeting)
5. Present new products and/or services to new and existing clients

• Coordinate sales activities in line with sales strategy
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication and presentation skills
• Able to communicate the benefits of transformational technologies to senior business and technical decision-makers clearly and concisely, tailored to the customer's specific needs.
• Strong business acumen and work independently.
• Possess strong planning, project, and organizational skills
• Meticulous, Goal Oriented, and Good sense of IT and technology trends
• Good experience in managing internal stakeholders across the sales function is a plus.
• Strong leadership and team management skills to inspire and guide the sales team

Education and Experience:

• Bachelor's Degree or equivalent (degree in IT will be a plus)
• Proven sales experience in IT Sales of driving revenue growth
• Minimum 6-8 years of experience in a similar capacity.

Overview

As a key role within the Operations department, the Cluster Manager (CM) manages the resources and financial performance of the assigned centres. Reporting to the Operations Head, the CL will play a pivotal role in providing advice on operations topics to support business growth in a dynamic and challenging environment. This role will also work closely with other departments to achieve and implement the strategy, policies and assigned projects in the company while managing the assigned centres in the cluster.

Roles and Responsibilities

1. Teams Management

• Responsible for the recruitment of his/her leadership team and their onboarding
• Manages, organize, coordinate and follows-up the activity of his/ her team. Define and run management process with teams. Assess individual and collective performance. Manage talent review and grow the team.
• Define clear KPIs and objectives, consistent with the strategy defined by the company.
• Ensure adherence of tools, guidelines & process of the company
• Ensure a smooth and serene communication both way from Management to the Centres as well from Centres to the Management team.
• Ensure the engagement of the team and reduce gap between the Centres and the HQ.
• Work closely with each department and ensures their involvement in operational process.
• Ensure good spirit, dynamism, and good values in the management practices of the Operations teams.
• Ensure a good retention and a positive social climate in the Centres.

2. Management of the Centres

• Responsible for the implementation of the strategy of the company & the initiatives from each HOD across the clusters.
• Satisfaction and engagement with the families:

- Responsible for the satisfaction of the families: KPIs on satisfaction survey, ensure right communication with parents

– Guide the principals to ensure right communication to the parents

- Attend to families’ meetings in the centre if needed

• Relation with institutional partners:

– Position the company as a real partner for Education (Early Years, Curriculum & Ops Expertise) in Singapore.

• Supporting our educators:

– Develop and build various communities’ groups within Operations to better support educators in their roles and for best practices/knowledge sharing

3. Performance of the centres

• Occupancy

– Monitor monthly occupancy of the centres: Budget, forecast enrolment planning (increased enrolment with reduced withdrawal) and actions plans (school presentation, team professionalism, marketing actions, and overall quality of the service provided) to achieve the occupancy targets.

– Analyse the sales funnel conversion closely with Marketing/Sales teams.

• Management of the P&L

– Responsible for the performance and quality of the centres

– Follow up the performance of each cluster in arranging P&L CM meeting between HR, Finance and each CM.

– Define & adherence the P&L budget, analyse the gaps, optimize results with proactive and corrective action plans. Work closely with Finance, Marketing and HR departments.

– Manage closely with Cluster Leads and Principals if needed on the staff cost

– Follow up the staff cost per month closely with Operations Head/HR and finance (staff deployment / Relief staff usage).

– Plan and review easily the staff deployment on a weekly basis, consistent with the occupancy of the centres.

– Design a tool & process to optimize the deployment of the staff based on the governance policy & brand compliances (teacher/child ratio)

– Monitor CAPEX budget & collection fee.

– Adhere to Standard Operation Procedures on Financial Matters.

4. Estate Management

• Work closely with the estate manager who oversees Centres Maintenance and renovation Projects (on current & new centres, where applicable)

Job Requirements

• Equipped with more than 8 years of experience as a manager
• Background in Education (Preschool in Singapore will be an advantage)
• Strong leadership and management skills
• Strong Business Acumen
• Possess strong written and verbal communication skills:

- Ability to empathise and communicate with employees and Parents of all levels.
- Ability to influence Leaders on Change initiatives.
- Ability to be flexible operationally to meet the needs of a multi-cultural, diversified, and fast-growing organisation;

• Strong in Problem Solving
• Strong Execution follow-up
• Efficient and ability to prioritize and anticipate
• An excellent independent worker and a collaborative team player.
• Results oriented, Self-motivated to define and reach KPI’s
• Able to manage economical figures and P&L
• Able to provide good mentorship and guidance

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

Only shortlisted candidates will be contacted for further consideration

Job Description

1. Attend consultant and site meetings with the Project Team, coordinate with client's, consultants and sub-contractors on M&E matters to ensure the works carried out meet the desired quality/workmanship, specifications, code requirements and the projects are completed on time and within budget.
2. Manage and lead M&E project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes.
3. Manage the M&E consultants and M&E SU-contractors to meet project program, design deliverables, and Authority submission and timely approval.
4. Review & verify consultants design drawings, counter propose alternative design and feasibility of construction.
5. Review and value-add to the designs/specifications/drawings submitted by consultants.
6. Ensure the M&E designs comply with relevant codes compliances and regulations.
7. Coordinate with architectural team and structural team to ensure the final design is in-line with architect’s design intents and client’s requirements.
8. Liaise with BIM Manager on the BIM presentations, clash reports, ICE meeting schedules and requirements.
9. Assist and supervise the preparation of M&E coordination and shop drawings for the project to be used on site for construction.
10. Oversee M&E works, conduct inspections on site, monitor shop drawing progress and provide support to construction team.
11. Resolve site issues related to design or changes required by Construction team, to ensure no delay affecting main program.
12. Issuance of RFI & Site-Design Amendments
13. Ensure timely completion and good quality of works
14. Any other ad-hoc duties and tasks as may be assigned

Job Requirements

1. Degree holder in M&E, Specialist Diploma in M&E Coordinator or equivalent
2. Minimum 10 years of relevant work experience as M&E manager role. With experience in PPVC D&B projects is a plus
3. Excellent communication, leadership, and interpersonal skill.
4. Strong problem-solving and decision-making abilities
5. Skill in Autocad & Revit

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions to attract new customers

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Introduction:

Join a dynamic audio and electronics manufacturer leader, taking charge of OEM-focused strategies to achieve ambitious sales goals. You'll collaborate with top-tier manufacturers, guide diverse teams, and expand into key regional markets. This role demands cultural adaptability, strong leadership, and a hands-on approach to client relationships and operations. Frequent travel offers the chance to make a direct impact in shaping the future of the industry sales.

Job Description:

• Create ASEAN OEM Sales development strategy together with the client's subsidiary (Indonesia, Thailand) as well as distributors (Malaysia, Vietnam, Philippines).
• Lead each country’s sales development activities by guiding each country’s sales staff and distributors to win the targeted projects from automotive makers.
• Formulate sales strategies that align with company objectives and provide clear direction to regional teams.
• Organize department resources to maximize selling activities and ensure targets are met.
• Explore and expand into new markets, identifying opportunities to grow market share in the OEM segment.
• Provide regular sales reports and market analysis to upper management, offering insights into trends and competitive landscapes.
• Coordinate with R&D and production teams in Japan HQ to align product offerings with market demands and ensure seamless client communication.
• Oversee the management of regional offices, ensuring alignment with sales objectives and effective operation of teams in various countries.
• Maintain direct engagement with key clients to negotiate contracts and secure large-scale projects.

Job Requirements

• Bachelor’s degree or Diploma in business administration/management/sales marketing or relevant discipline.
• Minimum 5 years of experience in the Automotive OEM business as a Tier 1 supplier, ideally in the in-car entertainment segment.
• Proven experience in sales, preferably in car audio products such as navigation systems and audio equipment.
• Must be familiar with automotive OEM development procedures and Tier 1 supplier requirements.
• Strong connections with ASEAN automotive OEMs, especially Japanese brands’ purchasing, R&D, and sales departments.
• Robust understanding of business and operational processes, branding, and product positioning strategies.
• Excellent leadership qualities with strong interpersonal and communication skills.
• Proficiency in managing multi-national teams and distributors to ensure goal alignment and effective operations.
• Willing to travel frequently within short notice (approximately 50% of the time).
• Independent and self-driven personality, capable of working with minimal supervision and delivering results under pressure.

We are looking for a passionate BD & Growth professional to drive market growth and business expansion for the company. This role will involve market planning and strategy, social media operations and growth, community management and growth, as well as project-based business development. We seek someone who can develop innovative growth strategies, identify new business opportunities, and help the company achieve sustainable growth in a competitive market.

Key Responsibilities:

1. Market Planning & Marketing:Develop and implement comprehensive market planning and marketing strategies to increase brand awareness and market share;
   Analyze market trends, monitor competition, and execute effective product positioning and promotional campaigns;
   Collaborate with teams to continuously optimize marketing activities for higher ROI and performance.
   
2. Social Media Operations & Growth:Manage and operate the company’s social media platforms, ensuring increased follower count and engagement;
   Formulate social media growth strategies to improve brand visibility and user retention;
   Monitor social media trends, analyze performance metrics, and generate reports to optimize content and campaign effectiveness.
   
3. Community Operations & Growth:Oversee the management and growth of both online and offline communities, fostering user engagement and community vitality;
   Develop and implement community growth strategies to expand community size and enhance user loyalty and interaction;
   Organize online events, discussions, and interactions to increase community activity and enhance brand value.
   
4. Project Business Development (BD):Identify and pursue potential clients, partners, and business opportunities to drive strategic collaborations;
   Establish and maintain long-term partnerships, fostering mutual benefits and resource sharing;
   Participate in business negotiations, contract signing, and ensure smooth execution of collaborative projects.
   Requirements:

• Bachelor's degree or higher, preferably in Computer Science, Marketing, Business Management, or a related field;
• At least 4 years of relevant experience in market planning, social media operations, community management, or business development;
• Strong communication and cross-functional collaboration skills, with the ability to drive teams to achieve goals;
• In-depth understanding of digital marketing and social media platforms, with hands-on growth hacking experience;
• Self-motivated with a creative mindset and problem-solving abilities, able to adapt to a fast-changing market environment;
• Project management experience, capable of efficiently handling multiple projects and delivering them on time.

Preferred Qualifications:

• Experience in international market expansion;
• Proficiency in data analysis tools to optimize marketing and growth strategies based on insights;
• Practical experience in community management, user growth, and brand building.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions to attract new customers

Job Title

Assistant Restaurant Manager

JOB DESCRIPTION

• Schedule duty-roster for all staff and make preparations to cope with staffing adequately and economically through forecast and anticipating volume of business in relation to festive seasons, public holidays, school holidays and other traditional
• off-peak periods.
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Record and ensure that damaged utensils are not used for serving. Check maintenance
• of all equipment and fitting and request for immediate repair work as required.
• Work closely with the Restaurant Manager to provide customer feedback on food, beverage and service as well as in determining which menu items are most
• sellable, and highlight guests’ feedbacks.
• To provide coaching and guidance to rank and file.
• In the absence of the Restaurant Manager, the Assistant Restaurant Manager will
• assume his/her responsibilities and duties.
• Maintain and adhere to 5S standards.
• Perform other duties as assigned by superior.

BENEFITS

• Competitive salary package
• Attractive bonuses and sales incentives (T&C applied)

Annual Increment based on yearly performance

We are currently seeking a results-driven and experienced Assistant Manager/ Manager to lead our Finance team. This role offers a unique opportunity for an individual with strong financial planning and analysis skills to contribute to the strategic growth of our organisation.

Job Description:

You will play a key role in shaping the financial strategy of the company over a broad spectrum of Finance related functions including Payroll, Costing and Management Accounting as well as Corporate Governance matters. You will collaborate with cross-functional teams, providing insightful analysis and recommendations to support decision-making at all levels of the organisation. You will also need to ensure that good internal controls are in compliance with corporate policies, accounting standards and relevant statutory requirements, and be involved in system implementation projects relating to process.

Key Responsibilities:

Financial Planning and Analysis:

• Lead the annual budgeting and forecasting process.
• Develop financial models and analyses to support strategic initiatives.
• Provide variance analysis and insights to senior management.
• Prepare and present financial reports for executive leadership.

Strategic Decision Support:

• Collaborate and support to the key departments, including analysis of financial performance and new business/ cost saving opportunities.
• Evaluate and present financial implications of business proposals.

Team Leadership:

• Foster a culture of continuous improvement and professional development.
• Motivate the team and ensure that the team provides optimal support to various stakeholders and cross functional teams improvement.

Job requirements:

• Degree in Accountancy or equivalent professional certification from reputable Universities, recognised by ISCA
• Minimum 8 years of relevant experience, including 4 years of supervisory experience.
• Prior experience in Big 4 audit firm and/or healthcare industry will be an advantage
• Strong team player and able to work in a dynamic and fast pace environment
• Possess effective communication and presentation skills
• Proficient in SAP and Microsoft Office applications (Word, Excel, Powerpoint)

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3045/

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

A dynamic and growing freight forwarding company headquartered in Singapore, with regional offices across the region. As we continue to expand, we are seeking a meticulous and organized Customer Service Manager to join our Haulier team and help drive our success.

Long term prospects and career development will always be available for staff.

Min 2 years in relevant experience in a customer service role, particularly in logistics or transportation is highly valued.

Salary shall commensurate with qualifications and experiences.

The job duties include the following:

1. Handle Customers Inquiries.
2. Manage Shipments:
3. Resolve Issues and Complaints:
4. Order Processing
5. Provide Quotes
6. Coordinate with Other Departments:
   • Collaborating with dispatch teams, drivers, and warehouse staff to ensure smooth logistics operations.
   • Updating customers on any changes in delivery schedules or route adjustments.
   • Invoicing and Administrative duties
   • Ensure Compliance and Regulations

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENT:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

The Senior Manager, Community Hubs drives, formulates, plans, designs and review the objectives, programmes and operations of the Community Hubs within the Cluster to suit the needs of clients and provides leadership oversight on the execution of these programmes. He/She manages the risk and quality of the programmes, monitors programme expenses to ensure they are within the budget and reviews information pertaining to the operations of the Community Hubs within the Cluster. He/She also collaborates with the community partners and volunteers to develop community engagement and outreach plans that would engage and benefit both clients and the community.

RESPONSIBILITIES

• Manage and supervise the Community Hubs operations in pursuance to MINDS and the Cluster's overall vision and objectives
• Ensure the programmes in the Community Hubs are run in accordance to funding bodies' requirements with high standard of corporate governance. These programmes include drop-in services, community engagement, direct care services, Social Enterprises and Employment Development
• Provide trans- or multi-disciplinary case management inputs for the programmes and activities within the Cluster
• Provide guidance, mentoring, supervision to the Asst Manager, Community Hubs on the management of their programmes
• Oversee the budget planning and execution of the Community Hubs within the Cluster
• Manage the use of resources allocated in the Community Hubs within the cluster
• Review funding proposals for delivery of services for the programmes in the Community Hubs within the cluster
• Work with the Senior Manager, Regional Hub to ensure that resources with the Cluster are optimised and allocated efficiently
• Develop programmes and services that activate and work with the community partners and resources that drive community interactions between clients and the community
• Renew, develop and execute programmes which will enhance the quality of life of our clients, the caregivers and the community

• Degree in any discipline with at least 5 years of relevant experience
• Effective and good interpersonal and communication skills
• Motivated and able to work independently
• Passion to work with people with intellectual disabilities

Job Description:

As a Product Manager, you will play a critical role in driving the success of our app by overseeing its lifecycle from concept to execution. You will be responsible for collaborating with cross-functional teams, defining product features, and ensuring the app meets the needs of our customers. Your deep understanding of the food tech industry, combined with your technical expertise and UX/UI design knowledge, will help create a seamless and secure user experience.

You must be familiar with travel and hotel APP ***

Key Responsibilities:

• Product Strategy & Roadmap: Define and prioritize the product roadmap, ensuring alignment with the overall business goals and user needs.
• Food Tech Expertise: Leverage your knowledge of the food ordering, delivery, and discovery landscape to deliver features that drive user engagement and satisfaction.
• UI/UX Design Collaboration: Work closely with UI/UX designers to ensure the app delivers a user-friendly, intuitive, and visually appealing experience. Proficiency in Figma or similar design tools required.
• Cross-Functional Leadership: Collaborate with engineering, marketing, and operations teams to drive product development and ensure timely delivery of features.
• Security & Technical Oversight: Ensure that the app adheres to best practices in security, user privacy, and data protection. Work with the technical team to ensure scalability and performance.
• Market Research & Analytics: Continuously monitor industry trends, customer feedback, and app performance to inform product decisions and optimizations.
• Agile Process Management: Lead agile product development cycles, managing sprints, user stories, and backlogs to ensure on-time and on-budget delivery.

Required Skills & Qualifications:

• Experience: 3+ years of product management experience, ideally within the food tech, food delivery, or e-commerce sectors.
• Industry Knowledge: In-depth understanding of the food ordering, delivery, and discovery space, including key trends and customer pain points.
• UI/UX Design: Strong familiarity with UI/UX principles, design tools like Figma, and collaboration with design teams to create an exceptional user experience.
• Technical Proficiency: Solid understanding of app development processes, security best practices, and technical requirements for mobile and web apps.
• Security Focus: Knowledge of data security, compliance (GDPR, CCPA), and secure payment systems integration.
• Agile Methodologies: Proficient in Agile methodologies, with experience leading sprints and managing product backlogs.
• Strong Communication Skills: Excellent verbal and written communication skills to effectively collaborate with internal teams and stakeholders.
• Problem-Solving & Analytical: Strong analytical mindset, able to use data and customer insights to inform decisions and optimize the product.
• Start-up Mentality: Ability to thrive in a fast-paced, dynamic startup environment with a strong sense of urgency and ownership.

Preferred Qualifications:

• Experience with food delivery or food discovery platforms like Meituan, Dianping, Agoda, UberEats, DoorDash, GrubHub, or similar.
• Experience with APIs and integrations related to payments, delivery services, and third-party APIs.
• Familiarity with A/B testing, user journey mapping, and product analytics tools.
• Familiar with Asia tech latest trend and information.
• The job require you to travel regular to China and Asean countries.

What We Offer:

• Immediate Start: We’re looking for someone to join the team and make an impact right away.
• Competitive Salary: Neogonitiable Based on experience.
• Flexible Work Environment: Work remotely, with opportunities for in-person collaboration.
• Growth Opportunity: Be part of an exciting startup with ample room for career growth and development.
• Dynamic Team: Work with passionate, driven individuals dedicated to disrupting the food tech industry.

If you're excited about building a product that changes the way people experience food, and you have the skills and experience we’re looking for, we’d love to hear from you.

How to Apply:
Please submit your resume, portfolio (if applicable),recent photo and a brief cover letter explaining why you're the perfect fit for this role. Include any relevant project experience in the food ordering or delivery space.

Deadline: Applications will be reviewed on a rolling basis. Apply ASAP to be considered.

Summary:

This role is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

Roles & Responsibilities

Responsibilities:

· Manage day-to-day operations at a designated branch

· Attending to inquiries and providing comprehensive scalp and hair analysis

· Perform tailored treatments and professional consultations for homecare

· Possess strong leadership qualities and ensure all staff adhere to the company’s standard operating procedures and uphold the highest standard of customer service at all times

· To handle customer’s inquiries and feedback professionally

· To lead and maintain good morale amongst staff and ensure smooth operations

· Recommend seasonal promotions and discount packages to increase our clientele

Requirements:

· Work experience as a Hair Salon Assistant Manager or Superviosor role in the beauty industry

· 5 years of prior experience in managing of Hair-salon and hairdressing skills

· Service-oriented with leadership ability and excellent interpersonal skills

· Solid organizational skills with the ability to manage shifts and appointments

· Able to commit to retail hours

We're seeking an experienced Senior Project Manager to lead the delivery of large-scale infrastructure projects. The successful candidate will have a strong background in managing complex projects, leading cross-functional teams, and ensuring projects are completed on time, within budget, and to the required quality standards.

Key Responsibilities:

Project Planning

• Develop and manage project plans, resource allocation plans, and budgets to ensure successful project delivery.

Team Leadership

• Lead and manage cross-functional project teams, including engineers, contractors, and stakeholders.

Risk Management

• Identify, assess, and mitigate project risks to ensure minimal impact on project timelines and budgets.

Stakeholder Management

• Communicate and coordinate with stakeholders, including project sponsors, clients, and external partners.

Quality Assurance

• Ensure projects are delivered to the required quality standards, and that all regulatory and compliance requirements are met.

Budgeting and Cost Management

• Manage project budgets, track expenses, and ensure cost-effectiveness.

Schedule Management

• Develop and manage project schedules, ensuring timely completion of projects.

Requirements

• Bachelor's degree in Engineering, Construction Management, or a related field.
• Minimum 10-15 years of experience in managing large-scale infrastructure projects, with a focus on project planning, team leadership, and risk management
• Professional certifications like PMP, PRINCE2, or APM are highly desirable.
• Proficiency in project management tools like Primavera P6, MS Project, or Asta Powerproject.
• Strong communication, leadership, and problem-solving skills.