• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

We are seeking a talented and energetic managerial leader to join our team at a lively Pub in Singapore.

As a leader, you will be responsible for managing performance to enhance the nightlife experience of our patrons. The ideal candidate should have a strong passion for music and stage presence to create memorable and vibrant atmospheres for our guests.

Salary from $3500

In charge of day to day running of the salon, increasing sales and training of junior hair stylist. Must have at least 3 years of hair dressing experience and 1 year of leading teams within the hair and beauty arena. Responsible to calculate and bank in daily takings and monitoring of staff performance.

· Planning of project and creating of schedule for each individual project

· Planning of budget require for each job

· Listing and balance of budget

· Overall company project management

· Liaise with clients and sub-contractors

· Assigning task to various co-workers and contractors

· Monitor progress of on-going projects and ensure that work is completed on a timely manner

· To supervise on site and ensure work-safe working environment

· Managing of supplies required for each job

· Assist in ad-hoc assignment assign by company

Position Overview

We are seeking a motivated and experienced Partner Manager to develop and lead our partner program. As the Partner Manager, you will play a pivotal role in driving business growth by establishing and managing relationships with resellers and implementation partners. You will develop a structured partner program and build a robust partner network that aligns with our business goals.

Key Responsibilities

Develop the Partner Program:

• Design and implement a comprehensive partner program, including onboarding processes, training, certifications, and incentive structures.
• Define tiers, benefits, and requirements for partners to encourage engagement and growth.

Build and Manage Partner Network:

• Identify, recruit, and onboard resellers and implementation partners globally or regionally.
• Establish and nurture strong relationships with partners, ensuring alignment with business objectives.
• Act as the primary point of contact for partners, addressing their needs, resolving issues, and facilitating collaboration.

Drive Partner Sales and Growth:

• Collaborate with the sales and marketing teams to create co-marketing initiatives and campaigns for partners.
• Set and monitor partner performance metrics, including sales targets and customer satisfaction levels.
• Provide regular reporting and insights on partner contributions to revenue and market share.

Support Partner Enablement:

• Equip partners with the tools, training, and resources needed to effectively promote and implement our software product.
• Organize and oversee partner events, webinars, and workshops to ensure continuous learning and engagement.

Strategic Development and Market Analysis:

• Conduct market analysis to identify opportunities and gaps in the partner ecosystem.
• Develop strategies to expand partner reach in key markets and industries.
• Continuously refine the partner program based on feedback and evolving business needs.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience (5+ years) in partner management, channel sales, or business development within the software or IT industry.
• Demonstrated success in building and scaling partner networks.
• Strong understanding of reseller and implementation partner dynamics.
• Excellent interpersonal, negotiation, and relationship-building skills.
• Strategic thinker with strong problem-solving capabilities.
• Proficiency in CRM systems and partner management tools.
• Willingness to travel as required to meet with partners and attend industry events.

Why Join Us?

• Opportunity to shape and lead the growth of a key business channel.
• Collaborative and innovative work environment.
• Professional development and career advancement opportunities.

If you are passionate about building partnerships and driving growth, we would love to hear from you!

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Job Description & Requirements

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Job Description

Oversee the day-to-day operations of the condominium
Supervise and co-ordinate all maintenance and site staff
Engage maintenance, repairs and improvement to the condominium
Manage contracts and performance of service providers according to contractual requirements and/or government regulations
Manage expenditure , budgets, financial records and vendor contracts
Ensure compliance with Building Maintenance & Strata Management Act (BMSMA), relevant laws, government rules & regulations and policies
Prepare agendas, minutes recording and convene and attend all councils meetings & AGM.

Job Requirements

Degree / Diploma in Estate Management, Building or related discipline
Minimum 3 years of relevant experience in condominium management
Mature and independent with the ability to lead team
Good interpersonal and communication skills
Proficiency in MS office and IT Savvy
Knowledge of BMSMA and understanding of general building defects will be a plus
Diligent, well organised and committed to excellence

Education

A tertiary qualification in project management or business is usually required.

If your first degree is unrelated, a Masters degree may be beneficial, especially if it's accredited by the Chartered Association for Project Management (APM).

Experience

At least two years of relevant experience is usually required.

Hands-on experience can be as valuable as formal qualifications.

Project management experience

A proven track record of successful project management, and at least five years of experience in project management

Adaptability

The ability to respond to change, learn new processes, and re-prioritize work

Data analysis

The ability to analyze data to increase productivity and improve your team's work

Stakeholder management

The ability to lead cross-functional teams and manage complex stakeholder relationships

Risk management

The ability to identify potential risks or challenges that the team can encounter while working on a project

AUXILIARY CONSULTANT (AC), EA LIC: 19C0013
TAN SZE MIN, EA REG No.: R2196393

JOB SCOPES

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

Roles & Responsibilities

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Requirements:

• Able to work on public holiday
• Able to work and stand for long hours
• Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.

Job Description:

Provide recruitment support for all levels of staff including:

• Job advertisement posting;
• Screening resumes to determine which candidates meet the minimum requirements;
• Conducting interviews to narrow the number of potential candidates who will be interviewed by the hiring Director;
• Conducting reference checks by verifying employment information and contacting the professional and personal contacts provided by the candidate;
• Schedule interviews for hiring Director via online or face to face.

Requirements:

• Preferably Entry Level specialized in Human Resources or equivalent;
• Excellent communication skills;
• Training will be provided for candidates with minimum experience.

First round of interview will be held via zoom.

The role holder is responsible to serve as a HR partner to the Principals, Country Director & Management on HR-related issues for

International School under GSG in Singapore. The role holder will play a crucial role in promoting a positive work environment and

supporting the success of the organization through effective HR practices. The role holder is also responsible for aligning human resource

strategies with the goals of the company.

KEY RESPONSIBILITIES

Leadership

•  Leads the HR function within the country for all the campuses of the school.
•  Supervises, develops, and provides guidance to the HR team for all the campuses.

Functional

•  Advises the Principals and Country Director on HR matters in the country for all the campuses of the school.
•  Manage all HR aspects: talent attraction and selection, recruitment, onboarding, performance management and rewards, talent management and learning and development, employee engagement, offboarding and regulatory laws of Singapore.
•  Oversee all work pass applications, renewals and cancellations are done on time and guide business stakeholders on MOM guidelines and changes from time to time.
•  Implements initiatives, action plans, procedures, policies, and processes in the country and ensures alignment with the Group.
•  Drives the corporate engagements surveys in the campuses.
•  Conducts regular engagement activities in all the campuses.
•  Manages the rewards program.
•  Manages the performance management process in the campuses and Support the Corporate HR in the organization-wide performance management process.
•  Monitors and ensures appraisals are completed in accordance with the timelines.
•  Leads the normalization process for the campuses in collaboration with the managers, Principals and Country Director and shares the results with the Management.
•  Ensures HR Policies are up to date and in sync with the MOM guidelines.
•  Maintains in-depth knowledge of country legal requirements relating to the day-to-day management of employees.
•  Ensures compliance with statutory matters, such as application for employment passes, renewal of work permits, etc.
•  Manages internal and external audits along with key stakeholders by maintaining comprehensive documentation of HR processes, policies, and procedures and ensures compliance, efficiency, and effectiveness within the HR function.

Financial

•  Manages operations to hit performance metrics for the HR team in the country.
•  Oversee and ensure timely processing of payroll for all employees.
•  Work closely with the FC and country director to set employee related budgets at the beginning of each year.
•  Ensure adherence to budgets; Undertake necessary actions to ensure compliance to budgets.

Interaction and People Focus

•  Works closely with the Recruitment teams and hiring managers, sharing forecasting needs and role requirements.
•  Supervises the recruitment, selection, orientation, and training of employees in the campuses.
•  Work closely with Corporate HR team on various strategic projects.
•  Works closely with the Training team, encouraging employees on various trainings and identifying training needs in the country.
•  Addresses complex employee queries relating to HR.
• Maintains networks and relationships with internal and external partners at the working level to keep abreast of the current industry climate and macroeconomic trends.
• Collaborates proactively with Recruitment team to continuously increase competency within teams to meet future organisations needs through the development and recruitment of talent.

JOB REQUIREMENTS

• Minimum Qualifications Bachelor’s degree in business or equivalent; Preferable Postgraduate/MBA in Human Resource Management
• Experience 12-15 years of experience in HR with at least 5-7 years of HR experience handling an HRBP role within Singapore, preferably in the education industry.
• Experience in managing a team.
• Ability to manage multiple stakeholders and work in a fast-paced and diverse environment.

Working Days: 5.5 working days.

CRITICAL WORK FUNCTIONS & KEY TASKS

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.

Description

Position: IT Audit Manager

Location: Kuala Lumpur, Malaysia

Employment Type: Full-Time,Permanent

Our Company is a leading technology company dedicated to delivering innovative IT solutions to clients across Asia Pacific. With a strong presence in Malaysia, we are committed to maintaining the highest standards of security, compliance, and operational excellence.

Position Overview: We are seeking an experienced IT Audit Manager to lead our internal audit function and ensure compliance with international standards and regulatory requirements. The role involves overseeing IT audit activities, risk assessments, and working closely with various departments to strengthen our control environment.

Key Responsibilities:

• Develop and execute a comprehensive IT audit program aligned with business objectives and regulatory requirements
• Lead and supervise IT audit teams in performing complex audits of information systems, infrastructure, and cybersecurity controls
• Evaluate the effectiveness of IT controls, governance structures, and risk management processes
• Conduct risk assessments and develop risk-based audit plans
• Review and assess compliance with IT policies, procedures, and regulatory requirements
• Provide detailed audit reports and recommendations to senior management
• Collaborate with external auditors during statutory audits and regulatory examinations
• Monitor remediation efforts and follow up on audit findings
• Mentor and develop junior audit team members
• Stay current with emerging technologies and their impact on audit methodologies

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field
• Professional certifications such as CISA, CIA, CISSP, or equivalent
• Minimum 3 years of IT audit experience with at least 3 years in a managerial role
• Strong understanding of IT infrastructure, cybersecurity, and cloud technologies
• Experience with IT governance frameworks (COBIT, ITIL, ISO 27001)
• Knowledge of Malaysian regulatory requirements and international standards
• Excellent project management and leadership skills
• Strong analytical and problem-solving abilities
• Fluent in English; Bahasa Malaysia proficiency is an advantage
• Technical Skills:
• Expertise in IT audit tools and methodologies
• Understanding of network architecture and security protocols
• Knowledge of database management systems
• Familiarity with cloud services (AWS, Azure, GCP)
• Experience with ERP systems and business applications
• Soft Skills:
• Outstanding communication and presentation abilities
• Strong interpersonal and stakeholder management skills
• Excellent report writing capabilities
• Team leadership and mentoring abilities
• Detail-oriented with strong organizational skills

Benefits:

• Competitive salary package
• Performance bonuses
• Health and dental insurance
• Professional development opportunities
• Annual leave and medical leave
• Flexible working arrangements
• Employee wellness programs
• Career Development:

For interested candidates, email [email protected]

We regret to inform you that only shortlisted candidates will be contacted. Applicants who send us their personal data and resume are deemed to consent to us collecting, using, and disclosing their personal data for our internal use and subsidiaries. As such, you have given your consent, read, understood, and agreed to this process of job application. Thank you.

Job Description:

Responsible for the business development in the region

• Establish and maintain a stable, long-term, customer-focused network for business development, involving all relevant stakeholders

• Identify new potential opportunities in the Asian region and subsequently follow and mature them into planning relevant campaigns

Requirements:

• Completed degree in economics, engineering or comparable.

• Experience in working in multiple disciplinary teams in a complex business environment.

• Program and/or Project management experience appreciated.

• Extensive knowledge of customer relationship management and team leadership

• Strong will to close customer contracts.

Looking for Restaurant managers to support our overseas outlets. The position requires good communication skills, able to work independently given specific tasks set out by the management. Applicant must also have Chinese restaurant management experience and is able to communicate well in English for our overseas attachments. Applicants whom can start immediately will be given first priority.

*Conduct research to identify new markets, customers, and industry trends that could present business opportunities.

*roactively generate leads and build a strong sales pipeline. This includes attending industry events, networking, and leveraging online platforms.

*Analyze competitors' offerings, pricing, and marketing strategies to find areas where the company can differentiate itself and gain a competitive edge.

*Engage with potential clients to understand their logistics needs and present tailored freight forwarding solutions.

*Develop and maintain strong, long-term relationships with new and existing customers. Ensure customer satisfaction through regular follow-ups and efficient problem-solving.

*Lead negotiations with potential clients and close deals to expand the customer base, ensuring favorable terms for both the client and the company.

*Develop business strategies to meet the company's growth objectives, taking into account market trends and customer demands.

*Set sales targets and implement strategies to meet or exceed those targets. Monitor and report on progress toward goals.

*Establish strategic partnerships with key stakeholders like shipping lines, carriers, warehouses, and other service providers to expand the service offering.

*Work closely with the marketing team to create promotional materials, advertisements, and online content that support business development efforts.

*evelop proposals, presentations, and pitches to present to potential clients, showcasing the company's capabilities and solutions.

*Collaborate with operations teams to ensure competitive pricing models that align with market trends and client needs.

*Participate in negotiating service contracts, pricing agreements, and other terms with clients and partners.

*Ensure that the business development initiatives are cost-effective and contribute to the company’s profitability.

*Monitor key performance indicators (KPIs) such as revenue, new customer acquisition, market share, and profitability. Track and report progress to senior management.

*Work closely with operations, finance, customer service, and other departments to ensure smooth service delivery to clients.

*Ensure compliance with local and international regulations concerning transportation, customs, and logistics.

Strategic accounts managers build and maintain strong relationships with key business clients. You will regularly communicate with clients, resolve client queries, and increase revenue by promoting product innovation. You also will collaborate with sales teams to generate sales leads, including up-selling and cross-selling PointStar’s various products. The Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives.

Job Descriptions:

1. Maintain key relationships with strategic accounts.
2. Build relationships with C-level decision-makers as well as other stakeholders.
3. Identify opportunities for upselling and cross-selling.
4. Maintain the level of business with existing customers.
5. Understand their business directions and integrate our digital transformation offerings into their strategic plans.
6. Have prior experience in IT infrastructure sales, managed services,
   analytics, and AI.
7. Work together with technical account managers and pre-sales to
   achieve outcomes.
8. Regularly meet with our strategic clients and update them on new updates in products and plan form implementation if required.
9. Participate in internal weekly/monthly meetings for team enhancement, and new business strategy.
10. Handle renewals, upsells, and upgrades.
11. Ability to pitch new projects and influence new projects.

Requirements:

1. Having experience in B2B sales in a related industry is advantageous.
2. Having experience in IT infrastructure sales, managed services,
   analytics, and AI is preferred.
3. In-depth knowledge of client relationship management strategies.
4. Superb interpersonal, communication, and collaboration skills.
5. Great problem-solving and analytical abilities.
6. Excellent organizational and time management skills.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description:The Operations Manager will oversee and manage the daily operations of the wooden container manufacturing facility. The role focuses on ensuring efficient production processes, maintaining quality standards, optimizing resource utilization, and driving continuous improvement initiatives.

1. Production Management:
   Plan, coordinate, and oversee the manufacturing process to ensure timely production and delivery of wooden containers.
   Monitor production schedules, resource allocation, and workflow efficiency.
2. Quality Control:
   Ensure compliance with quality standards and specifications.
   Implement and monitor quality control processes throughout production.
3. Team Leadership:
   Supervise and lead a team of production staff, providing training, guidance, and performance evaluations.
   Foster a safe, productive, and team-oriented work environment.
4. Inventory and Resource Management:
   Manage raw material inventory levels and optimize material usage.
   Collaborate with procurement teams to ensure a steady supply of necessary resources.
5. Operational Efficiency:
   Identify areas for process improvement and implement cost-effective strategies.
   Monitor operational KPIs and ensure performance targets are met.
6. Health and Safety Compliance:
   Enforce safety protocols and ensure compliance with workplace safety regulations.
   Conduct regular safety inspections and audits.
7. Stakeholder Communication:
   Act as a liaison between production teams, senior management, suppliers, and clients.
   Provide regular updates on production progress, challenges, and opportunities.
8. Budget Management:
   Assist in preparing and managing the operations budget.
   Monitor expenses and ensure cost controls are in place.

Make Magic With Us

ednc.co

ED&C, a creative agency, believes in contagious communication, akin to laughter. We've collaborated with international brands such as Merz Aesthetics, OCBC Bank, Toyota, Lexus, Pokka, Ultherapy, and Herbalife. Creativity fuels our joy, and seeing campaigns come to life is immensely fulfilling. This is what drives us at work.

Location: 996 Bendemeer Road #04-06 Singapore 339944
Working Hours: Monday - Friday, 0900 - 1800
Duration: Permanent
Industry: Advertising/Events
No. of Employees: 30

We are seeking a proactive problem-solver with strong administrative, organizational, and HR skills who excels in a fast-paced environment.

Familiarity with Google Suite and the ability to learn quickly and adapt to new tools and technologies.

Responsibilities

Human Resources:

• Manage the employee HR process, including onboarding, offboarding, and ensuring proper documentation.
• Handle staff appraisals, performance reviews, and salary reviews.
• Maintain accurate records of employee leave, attendance, and payroll matters with the use of our HR software.
• Prepare and submit IR8A forms and ensure compliance with relevant HR policies.

Administration:

• Oversee daily office operations and ensure smooth coordination among departments.
• Provide general administrative support, including scheduling meetings and maintaining office supplies.

Financial Management:

• Work closely with the accounting partner to prepare and maintain financial statements, including balance sheets, income statements, cash flow statements and GST submissions.
• Conduct bank reconciliations, monitor cash flow, and manage daily accounting entries.
• Oversee accounts payable/receivable processes and manage cashflow.

Accounts Management:

• Process invoices, payment approvals, and collections.
• Communicate with customers regarding payment matters and resolve issues promptly.

Cross-functional Collaboration:

• Support internal teams by providing financial analysis and insights for decision-making.
• Work with other departments to resolve discrepancies and support organizational goals.

Continuous Improvement:

• Stay updated on HR and financial regulations and industry trends.
• Perform other duties as assigned to contribute to the company’s success.

Requirements

• Diploma/Degree in Administration, Human Resources, Accounting, or equivalent.
• Minimum 5 years of experience in a similar role.
• Previous experience in the Advertising/Events industry is a plus.
• Proficiency in Microsoft Office and familiarity with Xero Accounting Software and Just Login is an advantage.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Must be able to work from the office.

*Active semi-retirees are welcome to apply.

Position 1:

Job Responsibilities:

1) Technical Market PDI & Field Support / Flying Doctor

• Provide daily, technical & diagnostic support to all importers / retailers within the Asia Pacific region to meet the customer promise
• Execute remote assistance / flying doctor function, supporting the markets with on-site vehicle diagnostics and fault finding by analysing & interpretating complex technical data from multiple sources (travel required at short notice

2) High Voltage Regional Expert

• Manage and supervise the High-Voltage Battery repair concept, incl. working on live systems (High Voltage Expert), handling critical batteries at the dealerships and preparing markets for introduction of Battery Electric Vehicles
• Provide market support in regards to Home charging preparation and solutions for BEV/PHEV

3) Management of Technical KPI's & Internal Processes inc PCC / Early Life & Japan PDI Centre

• Monitor & assess technical KPI's and provide the Aftersales Operations Manager with key information & specific retailer action plans, ensuring retailer achievement of agreed targets across the technical KPI's
• Report and manage dealer Technical competence improvement plans in conjunction with all key business stakeholders
• Responsible for Quality monitoring and report deviations in the area of (Chassis/Powertrain /Electrical / Body & Trim) to support Aftersales’ Priority Customer Concern (PCC) process. To be responsible for developing dealer Technical competence improvement plans in conjunction with all key business stakeholders relative to these areas
• Primary responsibility for the resolution of all technical concerns raised at Japan Regional PDI Centre

4) Management of Active Damage Management (Body & Paint) & Cyber Security

• Manage and supervise all activities linked to Active Damage Management, such as body and paint shop assessments
• Support and manage cyber security within the region including implementation of processes / technical solutions & reporting measures

5) Workshop Equipment, Special Tools & After Sales IT System Support

• Provide market support for special tools and workshop equipment, as well as Bentley After Sales IT systems
• Moderate and manage the implementation of new repair manuals, Technical Information and Technical Circulars between BML and the markets

6) Ownership & support for technical strategic projects

• Support BML & Regional Office in various projects and assignments
• Provide the key technical interface back to Central Product Support Team in the HQ

Position 2:

Job Responsibilities:

1) Product Support

• Provide technical product support to importers via DISS Monitor Level 2
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

2) Technical Problem Investigation

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• If necessary, initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered

3) Competency Identification and Development

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training

4) Training/Qualification/Conference

• Actively organise and prepare technical training / qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

5) Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

6) Technical Problem Investigation

• Investigate technical problems and provide technical product support to importers
• Monitor product quality performance and report deviations to Audi AG

7) DISS Management

• Manage DISS for Conventional engines and transmissions topics, providing high-level support for the APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved

8) Field Monitoring and Problem Elimination Process

• Analyse monthly warranty and Tableau/AQUA/SQA reports to identify new technical problems in the region
• Initiate affected markets to kick off problem elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

9) Product Support Coordination

• Arrange video conferences with regional importers for product support discussions and escalation meeting preparation, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

10) Market Liaison and Mentorship

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor the development of importer performance KPI (STLI) for mentored markets, coordinate coaching as needed

11) Performance Review and Training

• Support relevant markets with performance reviews of KPIs and data analysis
• Identify product support competence at the importer level and coordinate necessary coaching
• Provide high-level trainings to enhance competence levels at identified importers

Job Requirements:

• Degree/Professional level in Technical disciple or equivalent
• With at least 8 years relevant experience in, Automotive Engineer or Automotive Technician/Electrician with Group Brands advantage
• Basic budget tracking and control
• Experience in timely, accurate diagnosis & logical problem solving methodologies
• Experience of working to challenge targets and tight deadline under pressure
• Customer service orientated ethos and proven track record of excellent customer satisfaction
• Self-motivated and driven to achieve targets and deadlines
• Good communication and presentation skills with adequate experience in steering and managing multicultural markets
• Good knowledge of MS Office, SAP systems, VW group systems
• Knowledge in foreign language; German, to communicate with HQ colleagues
• Require to travel internationally

Please note that only shortlisted candidate(s) will be notified.