Job Responsibility

· Responsible for Marketing and establishing new sales channels.

· Answer customers inquiries through email or phone.

· Experience in planning and implementing sales strategies.

· Maintain good relationships with existing clients and explore potential & new customers.

Requirements

· Preferable with at least 2 years’ experience in sales and be familiar in construction industry.

· Outdoor sales experience will be preferred,

· Ad hoc assignments.

Job Responsibilities

• Oversee the day to day activities of the operations department
• Ensure that all customer's job order are properly arranged from point to point
• Work closely with internal department to attend customers
• Build and maintain good customer relationship
• Supervise a team of operations executive
• Ability to direct individuals and delegate responsibilities and tasks
• Hands on and results driven

Job Requirements

• Preferable with 3-5 years’ experience in the marine industry
• Preferably experience in Marine Supplies
• Good communication and interpersonal skills
• Responsible, mature, hands-on, proactive, detailed and committed team player

Duties and Responsibilities

• Establish R&D procedures and work processes.
• Development of new and/or improved product formulation to meet pharmacopeia requirements.
• Development of suitable manufacturing process for the product formulation.
• Produces sample batch in lab scale and pilot scale.
• Responsible for effective technology transfer and upscaling to commercial scale batches.
• Participates in process validation for the R&D batches.
• Provides training to production personnel on improved formulation and manufacturing processes.
• Ensures suitable test method is developed and validated for the new/improved products.
• Trouble-shooting in the areas of formulation and process for routine production.
• Participation in the investigation of product complaints (if applicable).
• Monitors the progress of stability study for R&D samples.
• Establishment of technical information e.g. specifications of raw material, packaging materials, finished products.
• Provides documentation to support registration of products with regulatory authority.
• To ensure the quality of product is in accordance with the specification.
• To review and feedback if there is any improvement needed for the process of manufacturing.
• To ensure that products are produced, stored according to the appropriate documentation and monitor storage conditions for materials and product in order to obtain or maintain the required quality.
• To inspect, investigate and take samples in order to monitor factors which may affect product quality.
• To ensure all products, in process materials, production facilities and process are in accordance to codes of Good Manufacturing Practice (GMP) requirement through proper monitoring procedures, effective training program and up to date documentations.
• To monitor drugs manufacturing activities and ensure company is always in compliance with the latest PICS & GMP guideline.
• To ensure that company is always updated with the latest guideline required.
• Review and make recommendation for improvement in area of manufacturing processes, safety, environment, sanitation and hygiene.
• To approve the instruction relating to production operations and to ensure their strict implementation.
• To ensure the qualification and maintenance of his department, premises and equipment.
• To ensure that the appropriate validations are conducted timely and accordingly.
• To ensure all GMP quality related record are kept properly

Requirement

• Bachelor Degree/Master in Pharmacy/Pharmaceutical Sciences
• Minimum 2 - 5 years’ experience in pharmaceutical industry
• Minimum 2 years’ experience in drug development and formulation as well as manufacturing process/technologies

JOB DESCRIPTION

Responsibilities:

• Responsible for leading and managing a large-scale grant-funded programme across various IHL/RI* collaborators and industry partnerships (*Institute of Higher Learning / Research Institute)
• Programme manager will be leading the programme proposal to secure funding and coordinate cross-project activities to accomplish strategic objectives by overseeing multiple project activities across various research institutes
• Organise and lead programme reviews with/across funding agencies, strategic oversight committee and senior management
• Build confidence within internal management and external stakeholders with regular programme reporting and establishing clear communication channels
• Manage a small team of project managers to ensure successful delivery of projects scope and targets via managing project risks, quality, delivery, scope, schedule, and budget.
• Oversight of the full life cycle of R&D projects and its product delivery – planning, organizing, executing and evaluating from conception to completion.
• Manage and implement project/programme changes and interventions to achieve project deliverables and mitigate risk.

JOB REQUIREMENTS

• Bachelor or Masters in any engineering / project management related discipline
• At least 5 year(s) of working experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Good level of understanding of technical/engineering processes in order to work effectively with project managers and teams throughout the project development cycle.
• Strong business acumen, driven to deliver customer requirements and project deadlines
• Outstanding programme/project management capabilities; i.e. planning, risk management, status reporting, budget tracking, benefits analysis, stakeholder management, resource management
• Proven track record of executing multiple successful programmes/projects
• A leader-cum-team player technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong communicator with excellent interpersonal skills

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

Wyse Active Hub, located nect to Jurong East MRT station, is the newly opened Singapore's largest badminton facility. We are looking for a dynamic individual with a passion for badminton and event management, to join our new team, to oversee the seamless operation of events, from conception to completion. The Events Executive will work closely with internal teams, players, vendors, and stakeholders to deliver high-quality, memorable experiences for participants and audiences alike.

Key Responsibilities:

Event Planning & Coordination:

• Assist in the conceptualization and planning of events and tournaments.
• Coordinate logistics such as scheduling, venue preparation, and resource allocation.
• Liaise with clients, teams, and external partners to understand event requirements and expectations.
• Develop event timelines and ensure all stakeholders are aligned.
• Ensure all event activities adhere to timelines, objectives, and safety standards.

Vendor & Stakeholder Management:

• Liaise with external vendors, contractors, and suppliers for event materials, equipment, catering, and other requirements.
• Maintain strong relationships with key stakeholders including sponsors, participants, team members, and the public.
• Negotiate contracts with vendors and manage payments within the event budget.
• Ensure compliance with event contracts and agreements
  

On-Site Event Management:

• Supervise event setup, including equipment, signage, and participant coordination.
• Manage on-site operations, ensuring that event logistics run smoothly and address any issues that arise in real-time.
• Coordinate with security, hospitality, and customer service teams to ensure the event is safe, enjoyable, and runs smoothly.
• Oversee the event staff and volunteers to ensure a positive experience for all attendees

Marketing & Promotion Support:

• Support the marketing team in promoting events through digital and traditional channels.
• Assist in creating promotional content (posters, social media posts, etc.) to drive registration, attendance and engagement.
• Assist with participant registration, event branding, and media coverage.
  

Customer Service & Stakeholder Engagement:

• Serve as the main point of contact for event participants, attendees, and staff.
• Ensure a positive experience for all involved by responding to inquiries, resolving complaints, and offering solutions when necessary.
• Collect feedback from participants and stakeholders post-event to help improve future events.
  

Reporting & Administrative Support:

• Maintain event documentation, including contracts, schedules, and budgets.
• Prepare post-event reports, including analysis of success metrics, participant feedback, and financial performance.
• Ensure compliance with safety regulations, permits, and other legal requirements.
  

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

Element has an opportunity for a Business Development Manager responsible for named accounts within a specific geographic area. In this role you will be responsible for pursuing sales opportunities to sell the full breadth of Element services within specified accounts in order to meet their assigned budget. You will support strategic or key accounts within your specified territory with any activities needed at local sites.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with location business development resources
• Provide positive leadership and representation of Element to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles and utilizes technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of Element's service offerings; participate in training/coaching opportunities
• Ensure compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance

Job Requirements:

• 10 years of Technical experience with Sales responsibilities
• Bachelors of Science in Material Sciences preferred but other four year degree will be considered
• Testing, metallurgical or composites experience a plus
• Experience in interpreting testing procedures and requirements
• Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
• Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
• Well-developed oral and written communication skills to meet a variety of communication needs
• Good interpersonal skills that foster open upward and downward communication built on mutual respect
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
• Ability to travel up to 75% of the time; some overnight travel may be required

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Oversee day-to-day operations of the bakery outlet, including opening and closing procedures.
• Supervise and lead a team of staff members to deliver good service quality and customer satisfaction.
• Train, mentor and supervise new staffs providing guidance and support to ensure high performance and productivity.
• Foster a positive working environment and team cohesion.
• Address customer complaints and resolve issues promptly.
• Monitor customers' feedback and implement improvements.
• Recruiting, conducting training and onboarding for new employees.
• Schedule shifts and manage employees' workloads.
• Oversee inventory levels and stock replenishment.
• Conduct regular stock audits and manage stock discrepancies.
• To perform cashiering function and manage opening/ closing of daily cash sales handling and financial transactions.
• Track sales targets and performances monitoring.
• Analyze sales data to identify trends and areas for improvement.
• Maintain workplace safety and health policies and procedures.
• Maintain a clean and organized outlet environment.

Job Requirements:

• SINGAPOREANS ONLY
• Proven experience in a retail sales/ F&B environment, with at least 1-2 years in a Supervisory or Managerial role.
• Knowledge of bakery operations and food safety is a plus.
• Strong leadership and team management skills with the ability to motivate and develop staffs.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work effectively in a fast-paced, dynamic environment.
• Flexibility to work on weekends, public holidays and rotating shifts.

Interested applicants may Whatsapp your updated resume to 8494 4246

About CaterCo:

CaterCo is a premium catering concierge renowned for delivering sophisticated, tailored catering solutions. Recognised by Tatler as the Best Caterer in 2024, we take pride in blending culinary innovation with event management to create exceptional dining experiences. From curated canapés to bespoke sit-down menus, our team provides clients with outstanding service and exquisite menus, crafted with a modern approach to diverse dietary preferences.

Overview:
As the Senior Executive / Assistant Manager, Marketing, you will be pivotal in shaping and driving CaterCo’s brand presence across various platforms, ensuring consistency and creativity that align with our reputation for elegance and quality. You’ll develop and execute strategies that strengthen our brand’s market position, engage clients, and reflect our commitment to excellence. This role calls for a balance of strategic vision, hands-on execution, and a keen eye for market positioning.

Key Responsibilities:

• Take full ownership of brand’s marketing and branding efforts, ensuring alignment with objectives
• Develop and implement comprehensive marketing strategies to drive CaterCo’s brand awareness and customer engagement.
• Prepare budgets, track costs and ensure projects are delivered within budget
• Create and manage integrated marketing campaigns across digital, print, and social media platforms that highlight CaterCo’s premium offerings and services.
• Collaborate with the sales team to generate leads, optimise client acquisition, and drive customer retention through strategic content and targeted marketing.
• Oversee content creation, including high-quality photography, blog posts, social media content, and email campaigns.
• Leverage market research to analyse consumer trends, refine our value proposition, and tailor messaging that resonates with client segments
• Manage partnerships to position CaterCo at exclusive events, enhancing brand visibility within key industries.
• Plan and execute seasonal campaigns and promotions and other key events.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• At least 2+ years of experience in marketing, ideally within luxury hospitality, catering, F&B or premium service industries
• Proven track record of successful campaign management and lead generation
• Strong understanding of digital marketing channels, including social media, SEO, email marketing, and content marketing
• Excellent communication skills, with a knack for crafting sophisticated, brand-aligned messaging
• Creative thinker with strong analytical abilities to interpret marketing metrics and refine strategies
• Experience in event planning or related industry knowledge is a plus

The level of appointment offered will commensurate with candidate's experience.

JOB SUMMARY

Support the Human Resource Manager in full spectrum of Human Resource function.

JOB RESPONSIBILITIES

• Administer interviews, prepare appointment and confirmation letters, etc.
• Execute smooth onboarding, off boarding and employee life cycle for all business units.
• Check Monthly Attendance and Allowance Reports and input into system for payroll.
• Prepare monthly HR Reports as required.
• Administer HR policies and procedures within the Resort.
• File Industrial Accident Cases with MOM, follow up with insurance broker and claimant.
• Ensure proper maintenance and upkeep of all employees' data.
• Management of associates' communication channel eg noticeboard and other engagement channels.
• Ensure proper maintenance of associates' facilities (eg locker room, cafeteria, noticeboard etc)
• Process associates' benefits and claims administration.
• Process part-timers requisitions.
• Facilitate mid-year and annual Performance Appraisal Exercise.
• Any other adhoc duties or projects as assigned by superior.

JOB REQUIREMENTS

• Degree or Diploma in Human Resource Management or other discipline.
• 3 year of HR Experience in the service or hospitality industry.
• Proficient in MS Office applications.
• Maintain confidentiality at all times.
• Meticulous and organized.
• Effective communication and interpersonal skills.

This position is with the possibility of converting to full time employee.

• Responsible to the project stakeholders for accomplishing the project objectives within the
  constraints such as project scope, time, cost and quality of the project.
• To study tender / construction drawings, specifications and contracts to understand project
  requirements.
• Assist the Project Manager to oversee all site projects operations, functions & requirements.
• Overseeing all technical matters, attending clients and consultants meetings and
  coordination of M&E and architectural works.
• Planning and sequencing of the construction works according to the master and detailed
  construction programs.
• Co-ordinate the site operations with sub-con and supplier.
• Liaise with client, consultants and authorities on resolving technical issues, monitor site
  progress against target.
• Plan, procure, monitor and control of resources, such as manpower, machineries and
  material to execute site works within time and cost
• Lead coordination meeting with Site Manager, Site Engineers & Sub contractors.
• Maintains safe, secure, and healthy work environment, aiming for zero accident and near
  miss.
• Making sure sites meet legal guidelines, and health and safety requirements.
• To perform Ad-Hoc duties as per assigned

We are seeking an experienced and meticulous Finance Manager to join our Singapore team in the precious metals recycling industry. This role oversees and manage all financial operations, ensuring accurate reporting, and maintaining compliance with industry regulations and accounting standards.

Provide effective financial management for:

• Daily finance operations (AP/AR/GL)
• BRM Financials management reports
• Financial closing
• Financial audit

Generate Inventory Report

• BRM Inventory (familiarise inventory reports and improve the flow of reconciliation between Deskera vs Excel)

Review and Approve Financial Submissions

• Company GST / Audit / Taxation / Annual Surveys

Manage Cash Flow

• Company Payments (payment request to trade creditors to be reviewed and released in short time frame)

Compilation of Trader Profit & Loss

• Record tracking & reporting from the various trading platforms.

We're looking for a meticulous team leader who process the below:

Educational & Professional Qualifications

• Bachelor’s degree in finance & accounting or equivalent professional qualifications

Relevant Experience

• Minimum 5 years of experience in financial reporting (experience within precious metals / commodity trading is a plus)
• Competency in preparation of management accounts (ERP & Excel)
• Knowledge in currency hedging

• Overseeing daily operations
• Maintain close relationships with internal and external stakeholders.
• Plan and hire field specialists to ensure operations are well managed at all times.
• Oversee the maintenance
• Lead and coach a team of Operations Specialists and creating various training activities to ensure their growth.
• Monitor, report and provide instructions
• Oversee the establishment of SOPs in each fulfillment process.
• Management of all warehouse-related activities (inbound, outbound, and storage).
• Manage key customer's expectations with the agreed KPIs.

Sales and Marketing Manager

Job Description & Requirements

Industry: Employment Agencies

• Manage full-time and part-time sales & marketing executives to promote our business to corporate customers
• Maintain effective liaison and coordination with overseas sources of supply, especially foreign employment agencies in Myanmar
• Provide client support in aligning their requirements and expectations by using strong consultation and negotiation skills
• Identify and develop new clients and business contacts through business networking and various marketing channels.
• Meeting and exceeding monthly sales targets.
• Degree + Min 5 years related work experience
• Applicants must have a Certificate of Employment Intermediaries (CEI).
• Passion for sales and a strong will to succeed.
• Result-oriented and sales-focused.
• Excellent marketing & sales skills.
• Able to multi-task and perform under stress.
• Enjoy working in a fast-paced environment.
• Good people skills and have the cultural awareness to manage a diverse team of sales & marketing executives

Other Information

Basic Salary + good Commission (Basic Salary will commensurate according to Candidates' Work Experience & Qualifications)

Outstanding performers can expect excellent financial rewards

How to Apply:

Interested applicants may apply by submitting their updated resume (in MS Word or PDF format) via this portal

We regret to inform you that only short-listed candidates will be notified.

§ This role is responsible for the overall performance in terms of safety, quality, delivery, cost, inventory and people for Soss Asia while simultaneously managing the AME team in China that is responsible for supporting the LCL project and other AME projects with vendors in China. The position will lead all departments within the Soss facility to achieve Company’s business goals and financial targets and be responsible for continuing to integrate the facility into Allegion’s business and operations. Develop collaborative relationships with third party suppliers, internal customers and external customers to ensure customer satisfaction and loyalty to the Company’s products and services. Exemplify the Company’s code of conduct and values.

§ The AME role is aimed at supporting the development of manufacturing processes and equipment through equipment suppliers in China and Asia to support the development of tubular locks and production process in Queretaro and other industrial engineering projects in Allegion International.

Job Descriptions

• Trucking of container from PSA / Customer site / Loose cargo.
• Packing, loading and unloading delivery container and trailer.
• Carrying out vehicle maintenance checks.
• Any other duties which may be assigned.

Requirements

• Possess class 4 driving license
• Experienced in container trucking
• Familiar with PSA/Depots operations
• Good safety records
• Perform overtime when required

Responsibilities:

- Handle applications for work permits and related documents with the Ministry of Manpower (MOM).
- Manage basic accounting tasks.

Requirements:

- Related experience required.
- Strong learning ability and adaptability.

Benefits:

- Annual leave, medical leave, and public holidays in accordance with local labor laws.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

•Working with Process Engineer & Engineering team on QC requirement.

•Documenting inspection criteria and quality plan.

•Work with QA, Process and Product team on corrective action with quality issue.

•Work with Process team on in-process audit and FQC audit.

•Control of Supplier Quality Assurance (SQA).

•Quality control of in-coming, in-process and out-going products.

•Assist in Project team/Construction team.

•Quality check on finishing work accordance to method of statement

•Prepare and compile report after inspection.

•Plan on construction site visit and liaise with Project Manager or Engineer

•Liaise with Authority for Certification

•Provide Training to workers accordance to method of statement.

We are representing our client in the Food Services industry to hire for a (Senior) Sales Manager.

Role Overview:
Drive sales growth, develop strategies, and lead a high-performing team to achieve revenue targets. Build strong client relationships, expand market presence, and contribute to business success.

Key Responsibilities:

• Develop and execute sales strategies to meet growth objectives.
• Lead, coach, and inspire the sales team to achieve targets.
• Manage key client accounts, negotiate contracts, and ensure satisfaction.
• Identify new business opportunities and drive market expansion.
• Collaborate with marketing and operations for seamless execution.
• Analyze performance metrics and adjust strategies as needed.

Qualifications:

• Strong sales background in Food Service.
• Proven leadership and business development skills.
• Results-driven, strategic, and excellent relationship management abilities.

Interested candidates, please apply here. Thank you.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

We are seeking a dynamic and results-driven Sales Manager to join our team. The ideal candidate will have a proven track record in driving sales growth, managing client relationships, and overseeing various sales activities including lead generation, quotations, customer service, and e-commerce management. The Sales Manager will be responsible for identifying new opportunities, ensuring client satisfaction, and maintaining accurate records to drive business success.

Key Responsibilities:

1. Lead Generation & Prospecting: Identify and actively pursue new sales leads through various channels such as cold calling, networking, online research, and industry events.
   Develop and implement strategies to attract new clients and expand the sales pipeline.
   
2. Quotation Management: Prepare, send, and follow up on quotations to prospective and existing clients.
   Ensure quotations are aligned with client needs, competitive, and delivered in a timely manner.
   
3. Client Relationship Management: Build, nurture, and maintain strong relationships with both new and existing clients to foster long-term business growth.
   Serve as the primary point of contact for clients, ensuring satisfaction at every stage of the sales process.
   
4. Record Keeping: Maintain accurate and up-to-date records of client interactions, sales activities, and transactions using CRM tools.
   Regularly update the CRM database to ensure seamless tracking of sales progress and client communication.
   
5. Customer Service Excellence: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
   Work closely with the customer support team to resolve any client issues or concerns promptly.
   
6. Tender Submissions: Research and browse relevant e-portals to submit bids and proposals for tenders.
   Ensure submissions are timely, compliant with specifications, and aligned with client requirements.
   
7. E-commerce Campaign Registration: Register and manage participation in e-commerce campaigns, promotions, and special offers to maximize sales visibility.
   Collaborate with marketing teams to ensure alignment of online sales strategies with overall business goals.
   
8. Platform Maintenance: Regularly update and maintain content on e-commerce platforms.
   Ensure that product listings, pricing, availability, and promotions are accurate and up-to-date to enhance customer experience.
   

Skills & Qualifications:

• Proven experience in sales, with a strong track record in lead generation, prospecting, and client relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient in CRM software and other sales tools.
• Experience in e-commerce platform management is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving abilities and customer service orientation.

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.