The Human Resource Generalist will be based in Changi South, Singapore.

In charge of implementing HR programs and providing hold up to business client with respect to all people issues in order to hold up the growth and profitability of the business.

Job Responsibilities

• Contributes with managers on HR strategies and actions such as identify current and future talent needs, recruiting methodologies to find diverse talent, and talent development.
• Advise site management regarding talent matters to drive outcomes that hold up our business goals, i.e., employee engagement, workforce planning, data trends and potential actions, employee policies and program matters.
• Assess management capabilities and business development opportunities.
• Provide feedback and mentor managers.
• Guides Diversity, Equality, and Inclusion activities with heads and employees, creating a safe environment that holds up diversity and provides a safe environment to our diversity workforce
• Participates as an agile member on site and corporate projects, teams, and process improvement.
• Hold up Flex Culture and our Ways of Working and Business Expertise.
• Provide managers with guidance change management regarding culture.
• Serves as a consultant to hiring managers current trends in human resources management, labor laws, HR policies, etc.to reach appropriate outcomes.
• Manage the employee life cycle activities with managers and employees, including on boarding, new employee orientation, annual reflection, merit, separation process and exits, etc.
• Develops local recruitment programs and budgets.
• Develops and maintains network of contacts and coordinates and participation in job fairs, schools and organizations regarding the organization and opportunities.
• Counsel management on policy interpretation and legal awareness.
• Advises and investigates violations of our policies and local labor laws.
• Help reach appropriate resolution of employee relations issues.
• Crafts programs to improve employee satisfaction and retention of critical skill employees, while minimizing company exposure to liability.
• Prepares the research, maintenance and communication of records required by law or local governing bodies, or other department in the organization.
• Partner with Total Rewards in compensation and benefit programs.
• Administer local benefit programs, ensuring compliance with government regulations and reporting.
• Hold up HR Centers of Excellence on global initiatives at the local level.
• Communicate and educate employees and is the head on programs benefiting the site.
• Help craft the programs by participating in program design activities and postmortem reviews.
• Participate and/or manage employee Sustainability initiatives and events and help local sustainability events.

Job Requirements

• Typically requires a bachelor’s degree or its equivalent in education and experience in a Human Resource related function.
• Typically requires 2 years of Human Resources or related experience.
• Has awareness of the functional impact upon work processes and other functions.
• Must be able to communicate to all levels of the organization from production associates through executives.
• Respond to employee issues and regulatory agency inquiries.

Responsibilities

• Set up Personal file for new employees and update employee personal record in HR system.
• Maintain and update employee records and HR databases.
• Handle administration duties such as preparation of offer letter, confirmation letter, employment verification letter etc.
• Coordinate training sessions, workshops, and employee development programs.
• Management of office premise access for new staff and leaver.
• Other ad-hoc duties as assigned.

Requirements

• Diploma in Human Resources, Business Administration, or a related field.
• At least 2 years of prior experience in HR role.
• Familiar with labour regulations, related compliance and HR management practices.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills and attention to detail.
• 5 days Work week
• Workplace: Tagore (Thomson Area)

Responsibilities:

• Payroll: Prepare monthly payroll accurately and on time.

• Employee Records: Maintain personal, attendance, and leave records.

• Recruitment: Post jobs, screen resumes, and schedule interviews.

• Leave Management: Handle applications and balances.

• Onboarding/Offboarding: Facilitate processes.

• HR Documentation: Prepare employment documents and necessary.

• Employee Queries: Respond to HR inquiries.

• Compliance: Ensure labor law and policy compliance.

• HR Reporting: Generate reports and aid in data analysis.

• Foreign Worker Passes: Handle applications, renewals, and cancellations.

Requirements:

• Detail-oriented and organized.

• Strong communication skills.

• Handle sensitive information with integrity.

• MS Office proficiency.

• Familiarity with HR software is a plus.

• Eager to learn and collaborate.

Why Join Us:

• Gain HR experience and grow your career.

• Collaborative work environment.

• Competitive salary and benefits.

• Join our passionate team.

If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.Job

Responsibilities:

• Payroll: Prepare monthly payroll accurately and on time.

• Employee Records: Maintain personal, attendance, and leave records.

• Recruitment: Post jobs, screen resumes, and schedule interviews.

• Leave Management: Handle applications and balances.

• Onboarding/Offboarding: Facilitate processes.

• HR Documentation: Prepare employment documents and necessary.

• Employee Queries: Respond to HR inquiries.

• Compliance: Ensure labor law and policy compliance.

• HR Reporting: Generate reports and aid in data analysis.

• Foreign Worker Passes: Handle applications, renewals, and cancellations.

Requirements:

• Detail-oriented and organized.

• Strong communication skills.

• Handle sensitive information with integrity.

• MS Office proficiency.

• Familiarity with HR software is a plus.

• Eager to learn and collaborate.

Why Join Us:

• Gain HR experience and grow your career.

• Collaborative work environment.

• Competitive salary and benefits.

• Join our passionate team.

If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Responsibilities:

• Act as a business partner to develop and maintain relationships with clients
• Develop business strategies, review operational protocols & procedures, and evaluate effectiveness.
• Provide adequate training to improve professional knowledge, and skills.
• Assist in other ad hoc projects as assigned

Requirements:

• At least 4 years’ experience
• Strong leadership skills and people oriented.
• Well organized, strong in problem solving, multi-tasking and can work under pressure.
• Good knowledge of computer literacy, e.g., MS Office.
• Excellent written and spoken English and Chinese.

1. Ensure projects are completed in time and within cost budget and is in accordance to the main con given schedule.

2. Develop & maintain a detailed project plan.

3. Make key organisation/commercial decisions for the project.

4. Prioritise project goals with other ongoing project.

5. Maintain good relationship with project team. Communicating with other key organisation representatives.

6. Record, manage and resolve project issues where necessary, including any variation works that will incur addition cost and time implication.

7. Monitor project progress and performance.

8. Manage consultant input within the project budget.

9. Report to the Project Director monthly on the work progress, project budget & progress claims.

10. Submit monthly progress claims to client.

11. Any other duties as assigned by Management from time to time.

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.

The SALES Manager is responsible for maintaining the operational of the office (Bukit timah branch) as well as ensuring sales target of the sales consultant are achieved monthly. Reporting to the Director, his/her role will establish and maintain sales target achievable by each sales consultant without compromising cohesiveness among the colleagues.

· Responsible for achieving sales targets of the branch office assigned by the Director

· To assist the Director to manage and grow the branch business in bukit timah area. Areas of responsibility include Sales Consultant monthly target, Forecasting and Reporting management and Proposals and Contracts administration management.

· Liaises with both internal and external parties necessary to ensure sales target success: Company Management, Suppliers, Workers and the customers

Responsibilities

· Lead project team and facilitate their ability to complete the project on time

· Manage and oversee the day-to-day management of projects and on-site works

· Responsible for ensuring smooth implementation and monitoring of work progress.

· Supervise workers and sub-contractors to ensure works are carried out as per schedule and in good quality

· In charge of the planning, assessment and implementation of the whole project safety system and ISO system

· Communicate and coordinate with clients and consultants, clarify requirement, plan, monitor and control the project, including carrying out implementation of the project.

· Preparation of site progress report and necessary documentation and attend daily site meetings

· Identify and resolve site issues effectively and efficiently.

Requirements

· Degree or Diploma in Electrical Engineering or its equivalent

· Min 5 years relevant experience with at least 3 years project management experience at local projects

· Strong technical abilities and interpersonal skills

· Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.

· Able to communicate effectively at all levels.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department
Implement strategy
Promote a business, product, or service
Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
Represent the marketing team to cross-functional groups including product management, sales, or customer support
Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff
Lead market research efforts to uncover the viability of current and existing products/services
Collaborate with media organizations and advertising agencies
Brainstorm ideas for new campaigns
Coordinate with the sales team and other departments to produce effective strategies
Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and objectives.
• Manage and motivate a team of sales representatives to drive sales performance.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Monitor market trends and competitor activities to effectively position the company's services.
• Collaborate with internal teams to ensure customer satisfaction and successful project delivery.
• Prepare sales reports and forecasts for management review.
• Stay updated on industry developments and emerging technologies.
• Conduct regular performance reviews and provide coaching and mentoring to the sales team.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 8 years of experience in sales, with at least 3 years in a cloth sales experience managerial role.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the industry and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Responsibilities:

· Develop and implement marketing strategies and campaigns that align with business goals

· Promote agency products to customers including Architects, Designers and Consultants

· Manage and oversee the company’s digital marketing efforts

· Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth

· Collaborate with the sales team to create marketing materials and support sales initiatives

· Ensure that customers get the product engineering support during design stage and follow through till completion and meet customer satisfaction

· Maintain constant communication with Manufacturers and Suppliers

· Provide feedback to Manufacturers and Suppliers any concerns about product quality and after sales support, so as to achieve optimum customer satisfaction

· Manage, train and motivate direct reporting staff according to company procedures and policy

· Develop and conduct presentations explaining products and provide product knowledge to new and existing clientele

· Maintain and develop trusting long-term relationships with new and existing customers through understanding their business activity and needs

· Promote and represent the company professionally at trade exhibitions, events and product demonstrations

Requirements:

· Degree in Marketing / Business Administration

· Minimum 5-8 years of relevant working experience in building industry preferred

· Good leadership quality, independent and with great initiative

· Enjoy working with a dynamic team and able to work confidently in a fast-paced environment

· Dynamic with strong negotiation and presentation skills

· Possess excellent interpersonal, communication and organizational skills

· Strong understanding of digital marketing channels and tools

· Proven experience in a marketing role, preferably within the lighting or related industry

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the Job

The Assistant Manager will play a key role in building and nurturing relationships within the Peacehaven community outreach especially in our Active Aging Centre (AAC). This position focuses on developing and implementing community programs, facilitating engagement initiatives, and fostering partnerships with local organizations, government entities to promote sustainable development and community well-being in engaging our seniors in the community.

Job Description

• Program Development: Design, implement, and evaluate community development programs that address the needs of diverse community members.

• Community Engagement: Facilitate workshops, meetings, and events to engage residents, gather feedback, and encourage participation in community initiatives.

• Partnership Building: Establish and maintain strong relationships with local organizations, government agencies, and stakeholders to support community projects and initiatives.

• Advocacy: Advocate for the needs and interests of the community by representing Peacehaven in local forums and meetings.

• Volunteer Management: Manage the team in volunteer management to enable outreach programs to be executed smoothly

• Resource Management: Identify funding opportunities, prepare grant applications, and manage budgets for community programs.

• Team Management: Manage a team to engage the community and drive attainment of KPIs required by our key stakeholders.

• Data Collection and Reporting: Collect and analyze data on community needs and program outcomes, preparing reports to share with stakeholders and guide future initiatives.

• Communication: Develop and disseminate promotional materials, newsletters, and social media content to keep the community informed and engaged.

Bachelor's degree or Diploma in Community Development, Social Work, Public Administration, or a related field preferred

Job Requirements

• Proven experience in community development, social services, or a similar role.
• Strong interpersonal and communication skills, with the ability to engage diverse populations.
• Experience in program management and evaluation.
• Knowledge of community resources, local government structures, and funding opportunities.
• Proficient in Microsoft Office Suite and familiar with community engagement platforms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Strong attention to detail and team management skills

Work Location(s)

Peacehaven Changi Day Centre

7 Upper Changi Road North Singapore 507705

Peacehaven Bedok Day Centre

Block 121 Bedok North Road Singapore 460121

Peacehaven Bedok Arena

Block 187 Bedok North Street 4 Singapore 460187

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.45pm (Monday to Friday)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We are looking for an experienced Construction Project Manager to plan and supervise landed property reconstruction projects from start to finish. You will organize and oversee construction procedures and ensure they are completed in a timely and efficient manner.

Responsibilities

• Manage the daily operation of the assigned project in accordance with company's policy
• Monitor the performance of the projects, sub-contractors and resolve daily problems arise during and after the course of projects
• Communicate, implement, and monitor company's policy to the project team for the effective implementation of the policy
• Identify potential construction problems, instigate preventive measures, standardization and innovate technique in related to selective construction process
• Review, advise and resolve on contractual, technical matters and comment on sub-contracts in related to the projects
• Chair internal project reviews meeting with project team and report on the performance for director's information
• Establish, develop, monitor and maintain project budget, programme, resources allocation, quality plan, environmental issues, and safety plan in accordance with company's requirement
• Liaison with Client, Architect and consultants for performance and co-ordination of the project

Requirements

• Degree in Building, Civil, Structural Engineering or other construction related subject
• Minimum 7 years relevant experience with at least 4 years in managerial grade in construction field
• Strong management, communication and problem solving skills
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree, Master's Degree in any field
• Able to communicate in English & Chinese (to liaise with Mandrain speaking associates)

• Recruit and onboard high-quality personnel that can advance [Company X]’s goals
• Establish conduct and workflow standards across the organization
• Remove productivity roadblocks as they emerge
• Ensure processes and procedures comply with relevant policies and regulations
• Streamline business operations to keep costs within established budgets
• Drive smooth organizational operations throughout the workday

Responsibilities

• Direct personnel recruitment and training processes
• Plan and streamline all administrative procedures
• Assess team performance to identify opportunities for coaching and guidance
• Manage personnel scheduling and project deadlines
• Monitor office inventory and organizational costs
• Encourage effective communication across the organization

Skills and qualifications

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

SUMMARY

· This position is responsible for supporting projects leading to the success of project.

· The Project Manager to lead the project team in achieving project goals and gaining high customer satisfaction.

· The Project Manager will ensure the quality of the project is met within the allocated budget and timeline.

SUPERVISORY RESPONSIBILITIES

· Mentor and lead Project Managers in completing projects within allocated resources as assigned by PM Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Including the following with other duties as assigned:

· Responsible for driving customer satisfaction through focus on accountability and quality.

· Be the point of contact for customer to all issues.

· Drives global meetings of project on behalf of customer to assure the success of project.

· Continuous tracking of project performance and schedules of internal stakeholders and external stakeholders.

· Validate project workscope, ensure up to date technical scope of work.

· Assure compliance to contract commitments and ensure turnkey design within scope of work.

· Identify out of scope work to sales and initiate CIP to sales if necessary.

· Assure proper coordination between internal departments (all technical project lead) and project stakeholder for technical integration with a project execution plan.

· Coordinate with all project stakeholders and customer to align towards common objectives and goals of the program.

· Integrate stakeholders’ timeline and develop a detail plan with key activities (timeline) into an overall project schedule and ensure all team member, suppliers and customer are fully acceptable to it.

· Understands intermediate regulatory certification requirements and provide recommendation to customer for meeting regulatory certification requirements in the turnkey packages per workscope.

· Create and manage project budgeted resources (hours and hard cost), cost recording, control and forecasting.

· Identifying risk and create risk management analysis with means of stop light chart, etc and present to management during weekly project review meeting.

· Implement and improve good Project Management Tools for effective usage.

· Continuous maintaining the relevance of Project Management Processes & Procedures.

· Overseas travel will be required.

· Other duties as assigned.

QUALIFICATION REQUIREMENTS

· Qualified degree or Masters in Mechanical/Electrical Engineering, Aerospace Engineering.

· At least 4-5 years experience in aircraft interior reconfiguration engineering.

· Knowledgeable of aircraft and interior reconfiguration engineering requirements.

· Able to read and understand aircraft designs, drawings and specifications.

· Good understanding of Part 25 regulatory and compliance requirements.

· Able to apply knowledge of business and management principles involved in strategic planning, equipment allocation/management, complex leadership techniques and coordination of people and resources.

· Able to work in a team environment and accept required roles, responsibilities and accountability.

· Able to multi-task and work independently