Roles & Responsibilities

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.


Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)
(Those with much higher experience, will consider for Senior Outlet or Area Manager)

RESPONSIBILITIES:

• Ensure compliance and continuous improvement of quality and food safety systems aligned with internal and external standards.
• Assess the feasibility and acceptance of internal and external requirements and expectations.
• Coordinate and assist in the implementation of change management processes and monitor progress.
• Review and analyze data to provide regular updates on food safety, quality, and service trends.
• Continually evaluate and trend process controls, food safety, and quality programs, and recommend appropriate improvements.
• Monitor and support the resolution of quality non-conformances by enabling in-depth root cause analysis, trend analysis, and stringent action follow-up, including validation of resolution effectiveness.
• Lead the Quality Assurance team, providing functional leadership for regular performance reviews, succession planning, staff development and training.
• Management representative (Food Safety Team Leader) to handle all food safety and quality related audits from regulatory, certification bodies and customers.
• Any other tasks delegated by the management.

REQUIREMENTS:

• Diploma /Bachelor’s Degree in Food Science or related field
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Strategic Planning, Organizational and Analytical Skills
• Dealing with complexity, and eye for details.

Key responsibilities

• Developing expertise in Agriculture or International Development projects

• Partnering with client and Palladium leadership team; to scope projects, their duration and the high-level work plans

• Taking leadership and project management responsibilities on a range of engagement

• Demonstrating expertise in tailoring services to clients

• Establishing and managing relationships with clients’ leaders and executives

• Overseeing project delivery and making day-to-day project and people decisions

• Staffing the project and assigning roles and responsibilities to deliver the required results

• Ensuring projects are delivered on-time and at margin targets

• Managing scope and executing change orders when needed

• Ensuring the coordination and alignment of deliverables to maximise value

• Customising the delivery approach and best practices to meet client needs

• Ensuring effective capture of project intellectual property and lessons learned

• Owning the team’s professional development by identifying opportunities for growth

Summary

This position is assigned to the Morale, Welfare, and Recreation (MWR) Business Operations Department; Fleet Readiness (N92);Singapore Area Coordinator, Singapore. This position is located in the Club Division, Morale, Welfare and Recreation Department,Fleet & Family Readiness, Singapore. The incumbent performs a wide variety of work assignments during various shifts.

Duties

• Incumbent shall be thoroughly familiar and comply with the contents of the Manual for Messes Ashore (NAVPERS 1995) andBUPERS Instruction 10150.2C, as well as all club SOP'S and instructions.

• Report for duty as prescribed by the Club Manager or his/her designated representative.

• Maintain proper decorum throughout the club in accordance with prescribed rules and regulations. Shall give a full andcomplete report to the Club Manager concerning patrons who violate the club rules and regulations including name, rate, duty station and witnesses.

• The Duty Manager shall be responsible for familiarizing him/herself with scheduled events during duty shift , e.g., special events and programs, etc., including any and all particulars that he/she should be cognizant of during the work shift. Check all schedules when entering station of duty. Assure that activities take place as planned with proper equipment, personnel, food and beverages.

• In case of deviation from usual operating policy or procedures bring the situation to the attention of the proper supervisor. Attempt to resolve the problem and, in case of a serious problem, contact the Club Manager or his designated person. Enter all problems in the Duty Manager's Log Book.

• Circulate among patrons as necessary to assure satisfactory services. Explain and enforce club policies, procedures andregulations. Maintain order in the facility.

• Infractions of the rules by other club employees shall be reported to the Club Manager via his designated representative. In emergency situations, the Duty Manager on duty shall personally notify the Club Manager immediately.

• Insures that CFAS and DON rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced. Alcoholic beverages will not be served to patrons less than 20 years of age.

• Incumbent may serve as a leader in assuring that work assignments by the shift employees are performed; provide necessaryassistance and supplies to employees; and resolve minor problems and complaints of the employees. Make recommendations to the Club Manager/Assistant Club Manager regarding the work performance of shift employees.

• Prior to closing of the club, complete fire safety checks and that unnecessary electrical equipment are unplugged. Secure all doors and windows, check all locks on the bar storerooms, cashier's off ice, etc. Incumbent shall ensure that the FireDepartment conducts a fire check prior to closing of the club.

• Insure that all keys are properly secured, safes are locked, and upon securing the club, insure that the entrance keys are locked in the box provided or turned-in to the security office.

• Incumbent must present a neat, well-groomed, professional appearance at all times and must work harmoniously with co-workers, and members of the MWR Department.

• Performs other related duties as assigned.

Requirements

Conditions of Employment

• Must be able to obtain and maintain a Local Agency Check (LAC).

• Requires constant standing, walking, bending, and stooping.

• Frequently requiring light to moderate carrying and lifting of objects weighing 5 to 15 pound sand occasionally lifting up to and over 40 pounds.

• Subject to noise, draft s, dust, and dirt. Will occasionally work outdoors.

• Willing to work on week day evenings/ weekends/ holidays

Qualifications

A qualified candidate possess the following:

• Must have at least one year of related experience. Must be courteous and possess a sharp people oriented personality toinclude tact and diplomacy in dealing and communicating with customers and other fellow-workers.

• Must have knowledge of computer, basic arithmetic and cash handling procedures

• Must have or be able to obtain a Singapore valid Driver's License and must be able to complete satisfactorily the Food Handler's Physical Examination.

• Must be able to stand and walk for long periods and must be able to work day, evenings and weekend shifts, including holidays.

Education

• Minimum GCE 'O' Level

Additional information

• Benefits - successful applicants are eligible to accrue annual/sick leave, be placed in a comprehensive employee group insurance cover and enjoy a one-month equivalent annual wage supplement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

• Updated Resume

• Copy of highest academic education certificate

How to Apply

Interested applicants may apply through the MyCareersFuture portal.

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