You will be responsible for operations for all restaurants, managing and coordinating the daily operations of the restaurant to ensure efficient and effective service delivery.

1. Staff Management:Recruit, train, and supervise restaurant staff.
   Schedule and allocate tasks to ensure smooth operations.
   Conduct performance evaluations and provide feedback to employees.
   Address staffing issues and enforce disciplinary actions when necessary.
   
2. Customer Service:Monitor and enhance customer service standards.
   Resolve customer complaints and issues promptly.
   Ensure a positive and welcoming dining experience for customers.
   
3. Operational Efficiency:Develop and implement operational policies and procedures.
   Optimize workflow and streamline processes to improve efficiency.
   Monitor inventory levels and order supplies as needed.
   Coordinate with vendors and suppliers.
   
4. Quality Control:Maintain high-quality standards for food and service.
   Conduct regular inspections to ensure compliance with health and safety regulations.
   Address any issues related to food quality or service standards.
   
5. Financial Management:Monitor and manage budgetary constraints.
   Control operational costs and maximize profitability.
   Prepare and analyze financial reports.
   
6. Marketing and Promotion:Collaborate with marketing teams to promote the restaurant.
   Implement marketing strategies to attract new customers.
   Plan and execute promotions and events.
   
7. Compliance:Ensure compliance with health and safety regulations.
   Stay informed about industry trends and changes in regulations.
   Address any legal or compliance issues promptly.
   
8. Communication:Maintain effective communication channels within the team.
   Collaborate with other departments and management.
   Provide regular updates to senior management.
   

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

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