-Develop and oversee financial plans, budgets, and forecasts in alignment with the organization's strategic goals and objectives. Analyze financial data and trends to provide insights and recommendations for improving financial performance.

-Prepare and analyze financial reports, including income statements, balance sheets, cash flow statements, and variance analysis. Ensure compliance with accounting standards and regulatory requirements.

-Identify financial risks and develop strategies to mitigate them. This may involve assessing market risks, credit risks, liquidity risks, and operational risks, and implementing risk management practices and controls.

-Manage the organization's investment portfolio, including evaluating investment opportunities, conducting financial analysis, and making recommendations for investment decisions. Monitor investment performance and adjust strategies as needed.

-Implement and maintain internal controls to safeguard assets, prevent fraud, and ensure the accuracy and reliability of financial information. Develop and enforce financial policies and procedures to maintain compliance and mitigate risks.

-Analyze costs and expenses to identify opportunities for cost reduction and efficiency improvements. Develop cost management strategies and monitor cost performance against budgetary targets.

-Provide financial insights and recommendations to support strategic decision-making and business planning. Collaborate with senior management to develop long-term financial strategies and initiatives.

• handle employee relations matters, such as resolving conflicts, addressing grievances, and promoting a positive work environment.
• Develop and implement performance management systems to evaluate employee performance, provide feedback, and facilitate professional development.
• Identify training needs, design training programs, and coordinate employee development initiatives to enhance skills and knowledge.
• Ensure the organization complies with employment laws and regulations, and they stay updated on changes in legislation.
• Contribute to organizational success by aligning HR strategies with business objectives and participating in strategic planning initiatives.
• Promote a safe and healthy work environment by implementing health and safety programs and ensuring compliance with occupational health and safety regulations.

-Develop comprehensive marketing strategies aligned with the company's overall objectives and target market. This involves conducting market research, analyzing consumer behavior, and identifying opportunities for growth.

-Monitor industry trends, competitor activities, and market conditions to identify opportunities and threats. Use market insights to inform marketing strategies and tactics.

-Collaborate with product development teams to understand customer needs and preferences. Provide input into product development and innovation initiatives to ensure products meet market demand.

-Develop and oversee the creation of marketing collateral, including advertising materials, brochures, websites, and presentations. Ensure that all communications align with the brand's voice and messaging.

-Develop marketing budgets and allocate resources effectively to maximize ROI. Monitor expenses and track marketing spend against budgetary targets.

-Lead and mentor a team of marketing professionals, providing guidance, support, and professional development opportunities. Foster a collaborative and innovative work environment.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

Understanding the organization's business goals and objectives, and ensuring that IT initiatives are aligned with these goals.

Assisting in the development of business cases for IT projects, outlining the expected benefits, costs, and risks associated with each initiative.

Collaborating with senior management to allocate resources, including budget, staff, and technology, to support prioritized IT initiatives.

Identifying and mitigating risks associated with IT projects and investments, and advising senior management on risk management strategies.

Effectively communicating the value proposition of IT initiatives to senior management, including the potential benefits to the organization and how they align with business objectives.

Monitoring the progress of investments, and providing regular updates to senior management on key milestones, challenges, and successes.

Contracts Manager

Our client is a prominent real estate developer based in Singapore, known for its expertise in property development, investment, and management. You will be responsible for overseeing the entire contracting process, from pre-tender to project completion.

Key Responsibilities:

• Oversee the pre-tender, tender, and contract management processes for development projects.
• Develop cost estimates and plans during the initial project phase.
• Prepare specifications and tender documents for the bidding process.
• Assess tenders and recommend the most cost-effective options.
• Track project costs, generate financial reports, and finalize cost reconciliations.

Requirements:

• Degree in Building or Quantity Surveying.
• At least 5 years of experience with a Quantity Surveying Consultancy/ Main Building Contractor.
• Proficient in Microsoft Office.
• Resourceful, independent, and able to work in a fast-paced environment.
• Strong negotiation and communication skills.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 7 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Job Description

About us:

We are part of a large trading house with headquarters in India trading into dry bulk commodities like iron ore fines, coal and food grains, we are presently looking for suitable candidates to strengthen our accounts team.

Responsibilities

Banking

• Provide monthly bank reconciliations including forex reinstatement
• Check bank charges and interests
• Correspondence and coordination with banks for accounts maintenance, new accounts, account closures and KYC changes etc.

Monthly Accounts

• Ensure revenue recognition, cost relevance, accruals and provisions etc.
• Should be hand on to prepare monthly reports incl. Trial Balance, Profit and Loss a/c, Balance Sheet, Segment wise accounts, Income Tax and Withholding tax, Investment, Debtors and Creditors Ageing, adjustment of forex gain/loss.
• Preparation of fixed asset and depreciation statement.
• Upkeep robust accounting software and optimize Chart of Accounts, Cost Centers & Cost Categories etc.
• Regular account ledger scrutiny, flag non-moving balances, receivable & payable management, cross matching revenue and balance sheet items.
• Prepare and maintain various dashboard reports relating to receivables, payables, cash flow plan, compliance calendar, actual and projected financial performance etc.

Audit

• Closing entries and preparation of audit schedules and detailed working papers with mapping.
• Work closely with auditors and ensure timely and smooth audit
• Maintain complete audit working files for each financial year
• Review final draft financial statements as per accounts and applicable accounting and financial reporting standards

Secretarial / Tax / Transfer Pricing Compliance

• Ensure timely filing of Form ECI, Form C, IR8A, IR21, CPF, etc. and payment of tax
• Transfer pricing table preparation, hands-on support and coordination with Consultants for report issuance and timely assistance to related parties for docs and information required by them from time to time.
• Maintain registers and record for shares, registered address, directors, board and general meetings including minutes and ensure timely filing of annual return and XBRL

Others

• Willingness to assist in trade / operation, HR and admin matters on need basis
• Ensure maintenance of auditable documentation for current and past periods as required under tax and company law.

Personal abilities:

• Team player, flexible and enjoy the administrative challenges of supporting a small office of diverse functions.
• Ensure successful execution of tasks assigned in a timely manner and presentation skill.
• Fast-learner, self-motivated, tech savvy and result-oriented.
• A go-getter with positive mind and solution-driven approach
• Ability to work under pressure, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role.
• Good written and verbal communication skills, systematic approach, attention to detail, are equally important.

Education, training, and experience:

• Prefer CA/CPA or similar higher degree in accounting and finance
• Minimum 5 years experience in accounting and MIS related roles.
• Prior experience in a Commodity trading or Ship chartering Company is a plus.
• Very good accounting knowledge and commercial acumen.
• Very good knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
• Experience in TALLY accounting software is an added advantage.

Other info:

Salary is negotiable based on knowledge and experience.

Group website : www.bagadiyabros.com

If interested, please send email to [email protected]

• Develop and implement operational strategies aligned with the organization's goals and objectives.
• Collaborate with senior management to define operational KPIs and targets.
• Identify opportunities for process improvement and cost optimization.
• Allocate resources effectively to meet operational needs, including personnel, equipment, and materials.
• Optimize resource utilization to maximize efficiency and minimize waste.
• Forecast resource requirements based on business demand and growth projections.
• Analyze existing processes and workflows to identify inefficiencies and bottlenecks.
• Implement process improvement initiatives to streamline operations and enhance productivity.
• Monitor process performance and KPIs to ensure continuous improvement.
• Recruit, train, and mentor operational staff to build a skilled and motivated team.
• Delegate responsibilities and tasks to team members, ensuring alignment with operational objectives.
• Provide coaching and performance feedback to support professional development and growth.
• Develop and manage the operational budget, forecasting expenses and allocating resources effectively.
• Identify cost-saving opportunities and implement cost-control measures to optimize operational spending.
• Monitor financial performance against budgetary targets and report variances to senior management.

• Develop recruitment strategies to attract top talent.
• Coordinate with hiring managers to identify staffing needs.
• Ensure new employees have the necessary resources and information to start their roles effectively.
• Coordinate orientation sessions and introduce new hires to company policies, culture, and procedures.
• Handle disciplinary actions and grievances in accordance with company policies and legal regulations.
• Foster a positive work environment by promoting employee engagement and morale.
• Implement performance appraisal systems to evaluate employee performance.
• Provide guidance and support to managers in conducting performance reviews.
• Identify training and development needs based on performance evaluations.
• Maintain employee records and ensure compliance with data protection regulations.
• Handle administrative tasks such as payroll processing, leave management, and attendance tracking.
• Develop and update HR policies and procedures in line with legal requirements and best practices.

Job Summary

The Solutions Manager plays a key role in designing and delivering trade finance solutions, leveraging 5+ years’ experience in banking or financial service industry. This position focuses on understanding client needs, structuring solutions across products like letters of credit, guarantees, and supply chain finance, and collaborating with teams to ensure smooth implementation. This role requires strategic thinking to drive innovative solutions, build strong partnerships, and support revenue growth.

Key Responsibilities:

Trade Finance Solutions Design

• Develop and deliver tailored financing solutions for supplier and anchor-led businesses, including factoring, invoice financing, payable, and receivable financing.
• Manage the end-to-end process from client pitching, credit underwriting, program structure design, client onboarding, and up-selling financing products.

TradeTech Services Leadership

• Drive TradeTech mandates by promoting and selling technology capabilities to international banks, anchor clients, and partners.
• Act as a key contact point to educate clients on technology offerings, foster innovation through partnerships, and expand the company’s digital trade finance ecosystem.

Client-Focused Collaboration

• Represent the company in client engagements, working with internal teams (Sales, Product, Operations, Risk & Compliance, Data & Technology) and external parties (funding partners, third-party platforms) to create comprehensive client solutions.
• Build and nurture long-term client relationships to ensure satisfaction and support business growth.

Product Champion Role

• Develop and execute product growth strategies, optimizing the end-to-end client journey from onboarding to solution delivery.
• Identify opportunities to enhance product offerings, ensuring alignment with market needs and business objectives.

Execution and Delivery

• Oversee the entire execution process, including deal structuring, commercial negotiations, funding arrangements, legal documentation, and operational/technology setup.
• Ensure seamless coordination across teams to deliver high-quality solutions on time.

Client Relationship Management

• Serve as the primary point of contact for existing clients, addressing their needs and ensuring strong, ongoing partnerships.
• Identify opportunities for cross-selling and up-selling to deepen client engagement and drive revenue growth.

Skills and Qualifications:

• 5+ years of experience in banking or financial services, with proven expertise in trade finance being essential.
• Strong understanding of supply chain finance products, including factoring, invoice financing, and payable/receivable financing. Familiarity with associated risks (credit, fraud, FCC, legal) is highly preferred.
• Demonstrated ability to manage client relationships effectively, with excellent communication, negotiation, and presentation skills.
• Strong analytical mindset with proven organizational skills and the ability to handle multiple tasks and priorities effectively.
• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.

About Linklogis:

Linklogis Group is the pioneering supply chain financing SaaS enterprise to have gone listed in Hong Kong stock exchange in year 2021, merely 5 years after its inception at that time. Linklogis International represents the Group’s strategic foray into the global market, with the aim to leveraging on Linklogis’ success in China and expand to a global scale. In Linklogis we trust in technologies – AI, blockchain, cloud computing, big data ("ABCD") – to deliver innovative, data-driven, use-case-based, automated, and digital supply chain finance services to hundreds of anchor clients and thousands of SMEs.

Job Responsibilities:

1. Financial Planning and Analysis:

• Develop and oversee financial planning, forecasting, and budgeting processes.
  • Conduct variance analysis and provide actionable insights to improve financial performance.

2. Accounting and Reporting:

• Ensure accurate and timely preparation of financial statements in compliance with local and international accounting standards.
  • Manage monthly, quarterly, and annual financial closing activities.

3. Treasury and Cash Flow Management:

• Monitor cash flow, optimize working capital, and ensure adequate liquidity for business operations.
• Manage relationships with banks and financial institutions to support trade finance and other banking needs.

4. Internal Controls and Compliance:

• Establish and maintain robust internal control systems to safeguard company assets.
• Ensure compliance with tax regulations, statutory requirements, and company policies.

5. Team Leadership and Collaboration:

• Lead and mentor the finance team, fostering a culture of accountability and continuous improvement.
  • Collaborate with cross-functional teams and regional offices to align financial strategies with business goals.

6. Audit and Risk Management:

• Coordinate with internal and external auditors to ensure smooth audit processes.
• Identify and mitigate financial risks, ensuring the company’s financial health and sustainability.

7. Strategic Contributions:

• Provide financial insights and recommendations to support strategic decision-making and business growth initiatives.

Requirements:

1. Education and Experience:

• Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, ACCA, CFA) are highly preferred.
• Minimum of 5-8 years of relevant experience in finance and accounting, with at least 2-3 years in a managerial role.

2. Technical Skills:

• Strong knowledge of financial reporting standards (e.g., IFRS) and tax regulations.
• Proficiency in financial analysis, budgeting, and forecasting tools.
• Hands-on experience with ERP systems and advanced Excel skills.

3. Industry Experience:

• Prior experience in international trade, commodities, or logistics sectors is a strong advantage.

4. Soft Skills:

• Excellent analytical and problem-solving abilities.
• Strong leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic, and multicultural environment.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

1. Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and ensuring that the team delivers value.

2. Project Leadership: Overseeing project execution, ensuring that it stays on track, meets deadlines, and adheres to the DTAS’s quality standards.

3. Project Team Management: Leading a team of consultants during project execution, providing guidance, mentorship, and support during project execution.

4. Problem Solving: Collaborating with clients and team members to identify key issues, provide recommendations, and design and implement solutions.

5. Communication: Proficiency in English is required, Effectively communicating findings, recommendations, and project status to clients and stakeholders through presentations and reports.

6. Business Development: Identifying opportunities for follow-up work or new projects with existing clients and contributing to proposals for new engagements.

7. Strategic Insight: Leveraging PTC solutions/industry knowledge/analytical skills to provide insights and recommendations that drive client success.

Requirements:

• Bachelor Degree holder or above
• 5 years or above PLM (Product Lifecycle Management) project service delivery management and service business development exp.
• Fluent in English, if can speak Thai would be a great plus.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Job Responsibilities:

• Assist Partners in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Requirements:

• Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Minimum 5 years of relevant experience in CPA firms.
• Ability to lead and manage teams
• Team player with strong analytical, follow-up skills and time management skills.
• Ability to work within tight timeline and in a fast-paced environment.

Responsibilities

• Develop and manage project schedules and timelines
• Study and understand design drawings as well as the project brief and requirements
• Host project meetings and discussions with the design team and contractors
• Manage contractors, suppliers and vendors by assigning tasks, aligning schedules, overseeing all project deliverables
• Coordinate with vendors/contractors, designers or management for site matters
• Conduct regular site visits and inspections to ensure project compliance and to update relevant stakeholders
• Communicate and address any issues or challenges that arise for site matters
• Practice effective verbal and written communication among all stakeholders
• Facilitate QA/QC checks for all projects during the completion stage

Who are we looking out for

• Meticulous and detail-oriented
• Proven ability to troubleshoot and solve site issues and constraints
• Strong familiarity with project management, methodologies, and best practices
• Experienced in seeing projects through the full life cycle
• Strong initiative skills, dynamism, and resourcefulness
• Proven ability to complete projects according to outlined scope and timeline
• Able to work independently and self-motivated

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

In DHL Innovation Center, we use the topic of innovation to build partnerships with our customers. We help them discover possibilities, inspire them to look for opportunities to advance their supply chain functions, connect them to subject matter experts and create business cases that are applicable to them.

We are looking for a Senior Innovation Engagement Manager to/with…

a. Workshop facilitation:

- Drive the innovation-focused customer engagement program through the set-up and coordination of Customer Innovation Workshops

b. Customer experience:

- Consult account managers to plan their customer meetings and tailor guided visits or innovation workshops on relevant business topics in an engaging way using state-of-the-art creative methodologies

- Work with sales leads to understand and define customer requirements and pain points, develop customer engagement strategies and deliver high-quality innovation workshops

c. Customer engagement:

- Deliver customized guided visits through the Innovation Center, involving subject matter experts

- Transform the Innovation Center into an inspiring demo and showcase environment that positions DHL as the Innovation leader in the Logistics industry underscoring the company's vision/strategy for the future and its continuous investment in the development of best-in-class logistics solutions and services today and tomorrow

d. Innovation mindset:

- strong interest in helping to drive innovation and work with global colleagues on new workshop and engagement formats – helping to shape the future of the four Innovation centers around the world

- Adapt and regularly update the content demo showcase portfolio creating a pipeline of new demo showcases for the Innovation Center, in close alignment and cooperation with Trend research, Business units, Industry sectors experts as well as corporate functions

e. Project management:

- coordinate alignment across business unit’s and with other stakeholders to ensure the smooth planning and execution of customer engagements.

f. Leadership:

- Lead, mentor and manage the team of innovation engagement managers, ensuring alignment with organizational goals.

- Cultivate a high-performance culture, emphasizing on collaboration, optimization and continuous improvement

Principal Accountabilities

- Strategic Pre-Sales Enablement: Customer Innovation Workshops, Tours, Deepdives

- Coordinate and conduct Customer Innovation Workshops unlocking sales & business growth opportunities and strengthening customer relationships

- Develop a portfolio of Customer Innovation Workshops by permanently assessing business priorities and customer needs, aiming at sharing best practices, developing new value and/or exploring logistics trends

- Prepare and successfully deliver fully customized Customer Innovation Workshops, including understanding of customer needs, topic selection, customization of workshop agenda including a choice of best-suited creative modules and assignment of expert speakers

- Issue a detailed Customer Innovation Workshop summary highlighting joint opportunities and action items identified and ensure structured follow-up including a tracking in close alignment with the responsible account manager

- Build a network of internal DHL subject-matter experts

- Stay-up to date regarding innovation management methodologies/tools in order to permanently improve and extend the portfolio of customer innovation workshops

- Consult requestors on different formats/options and execute workshops as well as guided visits through the Innovation Center Demo & Content Management

- Translate the content framework and storyline into engaging and state-of-the art demo showcases

- Permanently assess the Innovation Center content framework and storyline, working in close alignment with CSI, BU, trend research and corporate function

- Continuously update and improve a modular content framework and storyline which allows customization to the needs of the customer/business including latest insights, best practices, customer testimonials etc.

- Manage the centralized content/demo & showcase management system on a day-to-day basis and support the regional implementation of the content/demo & showcase management system within the Innovation Center Satellites ensuring worldwide content/story consistency, localization & customization and virtualization

- Continuously share best practices with other regional Innovation centers

Knowledge, Skills & Experience

- 8-10 years professional experience in sales or marketing role; a master degree in Sales, Marketing or Communications is a plus

- Strong customer focus and proven experience in delivering customer workshops

- Insight in Innovation methodologies (Creative problem solving, Design thinking, Agile development)

- High self-motivation and ability to work independently and in a structured way

- Strong presentation and communication skills

- Fluent in English.

- International exposure and cultural sensitivity

- Team leader and team player

- Sound logistics understanding or exposure to manufacturing operations an advantage

- Strategic and entrepreneurial way of thinking

- Very good interpersonal, communicational and problem solving skills

Our client is a leading innovator in the IT industry, dedicated to providing cutting-edge technology solutions to businesses worldwide.

The incubment will be part of a high-performing team that works cross-functionally with product, engineering, legal, marketing and operations teams to develop new capabilities, improve merchant experience, and reduce barriers that prevent people from driving payments and commerce on company's platforms.

Job Responsibilities

• Lead relationships with partners and merchants to drive payments adoption.
• Evangelize our new products and platform features to partners/ merchants through partner teams, 1-on-1 relationships or scale events and conferences. Scope opportunities in market & build channels and pipeline to drive merchant acquisition
• Partner with internal cross functional teams to identify growth opportunities for payments in market
• Provide partner and merchant feedback to inform & influence product roadmaps. Help drive product tests for merchants.
• Increase the effectiveness of XFN teams by recognizing, implementing and scaling opportunities for MFT products & strategies
• Track, analyze, influence, and communicate key metrics to build opportunities and experiences that create scale and meaningful ecosystem value

MINIMUM QUALIFICATIONS:

• 10+ years related experience working within the sales, partnerships, merchant services, scaled services or business development space
• Experience with Payments, Messaging Commerce, E-Commerce or Food delivery
• Entrepreneurial outlook, able to work in chaos and flux, a go getter who takes initiatives and drives project; has strong project management experience
• Experienced communicator capable of presenting ideas to external and internal audiences
• Experience working with cross-functional teams in complex, matrix organizations
• Strong analytical and data analysis skills
• SHould have good communication skills and be fluent in English & Filipino as the role will focus on merchants in Philippines and will need to speak in Filipino language.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Programme Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Programme Manager, Contract, Singapore, Management Centre, Cross-functional teams, Strategic initiatives, Market expansion, Operational improvements, Stakeholder engagement

Our client is seeking a Programme Manager to join their team on a contract basis. This role is an exciting opportunity to act as a liaison between leadership and cross-functional teams, driving strategic initiatives and managing special projects. You will be instrumental in optimising internal processes, workflows, and systems to improve efficiency and productivity across teams. With your excellent communication skills, you will build and maintain strong relationships across all levels of the organisation to foster collaboration and teamwork.

• Liaison between leadership and cross-functional teams
• Drive strategic initiatives and manage special projects
• Optimise internal processes, workflows, and systems

What you'll do:

As a Programme Manager, your role will be pivotal in driving the company's strategic initiatives forward. You will be responsible for managing special projects that include market expansion and operational improvements. Your ability to identify potential risks and develop mitigation strategies will be crucial in ensuring the success of these programmes. In addition to this, you will also play a key role in optimising internal processes, workflows, and systems to enhance efficiency across various teams. Your commitment to fostering collaboration and teamwork through building strong relationships at all levels of the organisation will contribute significantly to our client's success.

• Act as a liaison between leadership and cross-functional teams, ensuring clear communication and effective execution of strategic initiatives.
• Drive and manage special projects, including market expansion, operational improvements, and stakeholder engagement.
• Prepare presentations, reports, meeting minutes and updates for executive meetings and external stakeholders.
• Identify potential risks and develop mitigation strategies to ensure programme success.
• Optimise internal processes, workflows, and systems to improve efficiency and productivity across teams.
• Support the development and implementation of policies, procedures, and best practices.
• Build and maintain strong relationships across all levels of the organization to foster collaboration and teamwork.

What you bring:

The ideal candidate for this Programme Manager position brings a wealth of experience in program/project management, operations or strategy roles. Your educational background in Business Administration or Engineering coupled with your industry experience in data centres or technology gives you an edge. Your strong project management skills have been honed by managing complex cross-functional programs. Your excellent communication skills enable you to engage effectively with stakeholders at all levels within an organisation. Lastly, your analytical mindset and focus on delivering results will be key to your success in this role.

• Bachelor’s degree in Business Administration, Engineering, or a related field; MBA is a plus.
• 5+ years in program/project management, operations, or strategy roles.
• Experience in the data centre or technology industry is preferred.
• Strong project management skills, with experience managing complex, cross-functional programs.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Analytical mindset with a focus on delivering results.

What sets this company apart:

Our client is a leading player in the technology industry, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment where every team member's contribution is valued. Their focus on continuous learning and development ensures that their employees are always at the forefront of industry trends. This is an exciting opportunity to join a company that truly values its employees and offers numerous opportunities for growth and advancement.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1983163 Anarane Thng

Job Summary:

The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.