About Us:

World Marketing Group (WMG) specializes in crossborder parcel and mail logistics in the Asian region. As a licensed postal service operator, the company has wide commercial and postal networks to facilitate clearance and delivery of eCommerce parcels. The company has offices in various locations such as Singapore, Bangkok, Hong Kong, Taipei, Beijing, Shanghai, and more, along with partnership operations in several other cities.

Key Responsibilities:

The Operations Manager will oversee and manage daily operations related to warehousing, manpower deployment, and resource planning. The role requires effective leadership of the Operations Team, ensuring timely and efficient execution of operations. Additionally, the Operations Manager will handle stakeholder communication, manage systems and processes, and provide clear and actionable instructions to the team.

1. Warehousing Management

• Oversee the efficient storage, handling, and distribution of goods.
• Ensure adherence to safety, quality, and compliance standards within the warehouse.
• Optimize storage solutions to maximize space utilization.

2. Manpower Deployment

• Allocate resources and assign duties to team members based on workload and priorities.
• Ensure adequate staffing levels and address any gaps in manpower.
• Monitor and evaluate team performance, providing training and guidance as needed.

3. Leadership and Team Management

• Lead, mentor, and supervise storekeepers and operational staff.
• Foster a collaborative and productive work environment.
• Conduct regular team meetings to communicate updates, goals, and expectations.

4. Resource and Timeline Planning

• Plan and allocate resources to meet operational demands and timelines.
• Develop and implement schedules to ensure timely delivery of goods and services.
• Anticipate potential bottlenecks and proactively resolve them.

5. Stakeholder Management

• Coordinate with internal teams, clients, vendors, and other stakeholders to ensure smooth operations.
• Build and maintain strong relationships to address issues and align objectives.
• Provide regular updates to stakeholders on operational progress and challenges.

6. Systems and Process Management

• Implement and manage logistics systems to streamline operations.
• Monitor key performance indicators (KPIs) to track efficiency and identify areas for improvement.
• Ensure proper documentation and reporting in compliance with company policies.

7. Clear Communication and Instructions

• Develop and communicate clear, concise, and actionable instructions to the team.
• Address misunderstandings or issues promptly to avoid operational disruptions.
• Maintain transparency and clarity in all interactions.

8. Records Management

• Perform coordination of shipment fulfilment activities; maintain accurate shipping records in accordance with department procedures.
• Manage inventory through timely and accurate inventory update in warehouse management system daily.

Qualifications and Skills

• At least 5 years of experience in Logistics and Supply Chain Managerial role, preferably in a warehouse setting
• At least a Diploma in Logistics or Warehouse Inventory Management.
• Technological savvy in automatic and digitalized machines and systems.
• Fleet management experience
• Good EQ and communication skills in worker management and supervision.
• Systematic, logical, disciplined, good housekeeping skill.
• System and procedure, SOPs continual improvements.
• Effective and proactive communications.
• Teamwork spirit and morale.
• Meticulous and resourceful.
• Analytical and able to problem solve independently
• Proficient in Microsoft Office Applications

If this is you, click 'apply' and we would love to review your profile and have a chat with you if deemed suitable.

We regret to inform that only shortlisted candidates will be notified.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Responsibilities

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

Job Description

• Monitor Contractors' safety performance and participate actively in site safety management in highlighting to the relevant parties on immediate actions to be taken
• Follow up on all safety matters related to Design for Safety (DfS), WSH etc
• Conduct safety inspections including taking photos of unsafe acts and conditions and bringing to main contractor's attention
• Issue and closely follow up on field observation notices including safety non-conformances notices and respond to site incident(s) in ensuring contractors' carry out emergency response as required
• Conduct roving safety inspections, emergency & incident response and facts finding
• Provide daily safety inspection report to OIC
• lead and conduct monthly safety inspection of the Site and submit the report to Superintending Officer
• Organize and participate in regular Safety Site Walk and Inspection with client and stakeholders
• Submit monthly reports on safety indicators & trending analysis on monthly safety performance
• Report any accident/incident/near miss on site to the OIC and provide all necessary detailed information
• Conduct Inspections for precast elements

Requirements

• Certificate in Workplace Safety and Health Management in Construction Industry Course (bizSAFE Level 2) or equivalent
• Registered as Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3 years
• Be conversant with Statutory codes and requirements for safety and health
• Min 5 years of WSH Experience in deep excavation works , preferably 3 years with developer/main contractor
• Min 3 Years of experience in managing a team of site safety personnel
• Certificate in DfS appreciation Course and lifting operations course

• To plan, manage, oversee and be responsible for all aspects of the health, safety and environmental matters for the assigned Project.
• To manage Safey Team to ensure all required duties and responsibilities are discharged professionally and competently.
• To ensure the stipulated number of Personnel are on site throughout the duration of the Contract and ensure its adequacy by monitoring and proposing manpower deployment according to the inspection trend and contractor’s programme
• To prepare and implement the shift duty roster and ensuring compliance with regulations of Ministry of Manpower.
• To attend all the meetings relating to the Project as directed by the SuperintendingOfficer, including attending any safety and environmental meetings,promotions, risk assessments and campaigns.
• Participate actively in site safety management and enforce main contractor's compliance with safety requirements
• To review of main contractor’s proposed method statement in the areas of risk assessment, work plan, standard operating procedures (SOP) and safe working procedure, incident investigation report and to verify that they are properly executed on site.
• Provide regular reports with analysis and assessment conducted on the safety performance of the site.
• Monitor contractor’s safety performance and proactively engage the contractor to improve site safety and contractor's safety management.
• Ensure investigations into all accidents and near-miss incidents ar carried out and to record the findings on the relevant forms.
• To liaise and co-ordinate with public authorities and agencies and otherConsultants employed by Client.
• Any other adc-hoc duties assigned by the management

Minimum 10 years of Workplace Safety and Health (WSH) experience

in the construction industry, preferably 5 years with developer/main

contractor.

Minimum 5 years of WSH experience in deep excavation works.

Minimum 3 years of experience in managing a team of site safety

personnel.

Possess Engineering, Workplace Safety & Health Disciplines, or

related qualifications.

Registered with MOM as a Workplace Safety and Health Officer

(WSHO) and has been practising as WSHO for at least 5 years.

Has obtained certificate in development of a Risk Management

Implementation Plan (bizSAFE Level 2) or equivalent.

Has obtained certificate in DfS appreciation course.

Conversant with all procedures in Workplace Safety & Health Manual.

About the company

Present in over 60 countries, our client is a multinational firm in the construction industry. They are looking for an experienced Assistant HR Manager to focus on recruitment and talent management for the corporate employees.

About the job

This is a newly created role who will report to the Senior HR Manager. Supporting the Singapore office, you will:

• Oversee and focus on areas including talent acquisition, performance management, budget and workforce planning, talent management and HR policy
• Manage key stakeholders across various business units to drive HR strategies
• Drive, implement and improve HR policies and programmes in alignment to business objectives and local legislation
• Support other HR initiatives and regional projects

Skills and experience required

• Degree in Human Resources, Business Administration or equivalent
• Minimum 5 years’ of HR experience
• Strong communication skills and relationship management
• Solid knowledge of local labor legislation and practices of Singapore
• Initiative, independent and self-motivated

Contracts Manager

• Construction Industry
• Basic $6,000 - $8,000
• PB
• 5 days, 8am - 5pm
• Location: Changi Airport, East Region

Job Responsibilities:

• Provide strategic advice to the project staff for the identification, notification and preparation of variations and claims for a time extension and associated loss and expense
• Participating, as necessary, in developing the solicitation and writing all contractual correspondence and documentation. Maintain contractual records and documentations control of all contract correspondence including subcontractors correspondences and reports
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential commercial/ contractual implications arising therefrom
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team
• Preparation of final accounts and variation submission
• Assist in ISO audit and implementation
• Be responsible for any other duties that may be assigned to you from time to time as your superior/management deem fit

Requirements:

• Diploma/Bachelor's Degree in Quantity Survey, Engineering (Civil) or equivalent with 8 years’ to 12 years' relevant working experience
• Preferably have experience in roadworks or LTA Projects

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Title: Scrum Master (Implementation Phase)

Role Overview:

We are looking for a dedicated Scrum Master to lead and guide Agile teams through the implementation phase of projects. The ideal candidate will have successfully managed a minimum of two full implementation projects using Agile methodologies, ensuring smooth and efficient project execution.

Key Responsibilities:

• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and sprint reviews.
• Support the development team in achieving their goals by removing impediments and fostering a collaborative environment.
• Ensure adherence to Agile best practices and principles throughout the implementation phase.
• Collaborate with Product Owners and stakeholders to maintain and prioritize the product backlog.
• Monitor team performance, identify areas for improvement, and implement strategies to enhance productivity and efficiency.
• Act as a servant-leader to the Agile team, promoting self-organization and continuous improvement.

Requirements:

• Experience: Minimum of 5 years as a Scrum Master, with at least two full-cycle Agile implementation projects managed.
• Education: Bachelor's degree in Business, IT, or a related field.
• Certifications: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification is required.
• Strong understanding of Agile frameworks (Scrum, Kanban) and project management principles.
• Excellent communication, facilitation, and conflict-resolution skills.
• Proven ability to work with cross-functional teams and foster a collaborative environment.

Roles and Responsibilities

· To execute the project with satisfaction by the customer . under PDCA (plan do check action) cycle.

· Develop Project construction scheme: quality, safety, environment.

· Develop master schedule, ISO Quality Plan, OSHA Safety Plan, Identify the risk with tackle plan, To come out with budget plan, Understand the project contract conditions and requirements

· To develop trust relationships with suppliers and subcontractors

· To organize site work schedule with customer through staff management & Control of suppliers & subcontractors.

· Manage master construction schedule, quality, safety, to reduce from original budget, to meet authorities code of practices and client in house requirement

· To implement the approved installation methods

· To adopt new or creative/enhance efficient installation methods to reduce cost

· To develop efficient communication accordance to site organization

· To get better relationship between customer compare from the beginning of the project

· To improve negotiation skill with the customers

· To negotiate with customer on the variations

· To negotiate variations with suppliers and subcontractor

· To coordination with suppliers and subcontractors on the safety requirement

· To educate & make known to all the site staff with project construction scheme

· To identify staff weakness areas and improve on daily basis.

· Continuous training on the job or seminar to improve management skill in all aspect of construction activities

· Guidance and training of junior staff

· To develop efficient communication accordance to the site organization

· To develop smooth communication environments with customer

· To establish daily communicate process among site staff

· Any issues at the site, to react and to solve proactively

· To motivate the site staff and encourage to tackle the issues at the site

Requirement

• Degree in Electrical Engineering or Diploma with at least 10 years of relevant experience can be considered.
• Minimum 10 years of relevant experience
• Code of practice
• Knowledge of ISO 9000 / OSHAS 18000
• Possess Building construction safety supervisor course
• Meticulous and responsible
• Excellent communication skills
• Highly motivated and proactive
• Strong on overall coordination and implementation of all disciplines.

Alan Ang

EA Personnel Registration No.: R1106345

EA License Number : 17C8809

The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Assistant Manager will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services and supervise the work of Facilities Support staff.

Critical Work Functions

Development and Implementation of safety policies and initiatives to ensure a Conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion

Resource Management and Reporting for Service Improvement

• Plan and implement facility improvement to improve efficiency and reduce wastage.
• Supervise maintenance and cleaning support staff and provide on-the-job training to them for effective school operations and ensure the cleanliness and safety of the school premises. The team is to provide logistical support for school activities.
• Supervise drivers and plan the transportation deployment

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through learning and development and regular feedback on performance

Job Holder Requirements

• At least 4 years of working experience in Facilities Management or Engineering roles
• Some working experience in Social Services or Special Education sector will be an advantage

Responsibilities:

• Maintaining good relationship with the owner, consultant and sub-contractors.
• Site management and resolving technical related issues on-site.
• Coordinates with team, consultants and sub-contractors on construction related matters to ensure the project is delivered on time.
• Coordinate with subcontractors on their productivity rate and incorporate into the scheduling process
• Develop schedule and monitoring forms to ensure that all site activities are tracked closely and monitored.
• Conducting regular meetings with all construction staff on the techniques of improving quality.
• Having experience in Land Transport Authority.
• Profession in all SWC Works.

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENT:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

We are looking for a Project Manager to drive the delivery of large scale nation-wide projects.

• Opportunity to work on large scale digital transformation projects .
• Flexible work arrangements.
• Salary up to $8,800.

Responsibilities:

• Ensure that projects are executed based on the project plan to meet identified business needs and outcome, within agreed parameters of cost, duration and quality.
• Lead the development of the business case as well as the budget for the digital systems.
• Identify potential project risks and the implications to the organization and to recommend mitigating measures so as to manage the risks.
• Effectively engage and manage the vendors to deliver digital solutions and services.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and systems are designed to comply with these policies and guidelines.

Requirements:

• Min. Degree in IT related fields.
• Min. 5 years of relevant working experience in Project Management, full SDLC implementation in agile.
• Strong writing and communication skills.
• PMP certification.
• Prior experience managing the delivery of government projects and knowledge of IM8.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J52463 for faster processing).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Our client, a leading financing platform company is looking for a Client Servicing Manager to join their team.

Key Responsibilities: -

• Manage existing client relationships to achieve monthly loan disbursement targets.
• Utilize the firm’s client engagement technology tools to ensure completion and tracking of calls to existing clients.
• Grow overall portfolio size by up-selling and cross-selling across firms’ products & services.
• Identify existing client opportunities to promote loan disbursements, conduct meetings, prepare proposals, negotiate, and manage existing clients account and loan level contracts.
• Build and grow positive and long-lasting relationships within existing clients’ organizations.
• Proactively track activity and engagement level of existing clients.

Requirements

• Degree in Accountancy / Finance / Business Administration is preferred
• Knowledge in lending products such as Corporate Loans
• 2 - 4 years of experience in SME lending / Business Banking is preferred
• Previous experience in a client servicing role is preferred
• Naturally strong customer focused with the ability to think out of the box for a solution-orientated approach to solve the client’s needs
• Proven track record of exceeding sales targets
• Driven and pro-active team player with a positive attitude
• Comfortable working in a fast-paced and dynamic start-up environment

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.

Job Responsibilities

Overall Project Management:

• Oversee project planning, documentation, timelines, and budget management.

Coordination of Quality Section in Dossiers:

• Coordinate internal and external activities related to the Quality section of dossiers.
• Provide strategic guidance to technical teams regarding CMC regulatory requirements.

Review and Compliance Oversight:

• Review technical documents from various teams for accuracy, compliance, and completeness for regulatory submissions.

Due Diligence and Regulatory Agency Meetings:

• Prepare briefing packages and support cross-functional teams in due diligence and regulatory agency meetings.
• Engage in negotiations to address and resolve CMC issues.

Dossier Authorship:

• Author and drive completion of the Quality section of dossiers for clinical trial and marketing authorization applications.
• Ensure final versions align with requirements and meet regulatory agency expectations.

Subject Matter Expertise:

• Monitor activities of CMO/CDMO and provide CMC subject matter expertise.
• Review or approve technical documents (e.g. tech transfer documents) and address or escalate CMC/Quality issues.

Vendor Management and Procurement:

• Assist in vendor discussions, procurement processes, and shipment activities.

Workflow Optimization:

• Identify inefficiencies and improve workflows to ensure the efficient operation of the CMC and Bioanalysis department.

Collaboration and Goal Achievement:

• Collaborate with Team Leaders and members of the CMC Lab and Quality Assurance to ensure department goals are efficiently met.

Regulatory Intelligence:

• Stay informed about relevant industry and agency guidance to maintain regulatory intelligence.

Job Requirements

• A bachelor's, Master, or PhD degree in a relevant scientific discipline (e.g., Chemistry, Biochemistry, Pharmaceutical Sciences).
• Demonstrated experience in overall project management. Certification in project management (e.g., PMP) would be advantageous.
• In-depth knowledge and understanding of Chemistry, Manufacturing, and Controls (CMC) regulatory requirements and processes, particularly in the authoring or management of Quality sections of dossiers for clinical trial and marketing authorization applications of biologics drug.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams, vendors, and alliance partners.
• Meticulous in reviewing technical documents to ensure accuracy, compliance, and completeness.
• Knowledge of bioprocessing, functional assays and physiochemical characterization of monoclonal antibody is a plus.

• Identify the needs and desires of the target market through market research
• Conceptualize digital products that meet these needs
• Coordinate with designers, engineers, and other team members to develop the product
• Develop and manage product roadmap, setting and prioritizing goals
• Create and manage the product budget
• Oversee product development stages, including idea generation, design, development, testing, and launch
• Monitor and measure product performance using relevant tools and metrics

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

· Search new outlet location

· Plan and develop new outlet operations

· Responsible and manage new outlet sales and manpower

Job Overview

We are seeking a highly capable and results-oriented Shop Sales Manager to oversee operations across multiple shop locations. The ideal candidate will be responsible for driving sales performance, ensuring operational excellence, and leading teams to deliver outstanding customer experiences. This role requires a hands-on leader who thrives in a dynamic environment and can balance strategic planning with daily operational management.

Key Responsibilities

Sales Strategy & Business Growth:

• Develop and execute sales strategies to achieve and surpass revenue targets for multiple shops.
• Monitor sales trends, identify opportunities for growth, and implement action plans to maximize sales performance.
• Organize and oversee promotional activities to attract customers and boost sales.
• Analyze sales data and provide actionable insights to senior management.

Operations Management:

• Ensure smooth day-to-day operations of all shop locations, focusing on operational efficiency and consistency.
• Conduct regular site visits to monitor shop performance and identify areas for improvement.
• Collaborate with inventory teams to maintain optimal stock levels and prevent shortages or overstocking.
• Ensure all shops comply with company policies, procedures, and industry regulations.

Team Leadership & Development:

• Recruit, train, and mentor shop teams to enhance their skills and performance.
• Set clear performance goals for staff and provide regular coaching and feedback.
• Foster a positive work environment that encourages teamwork and high morale.
• Organize regular team meetings to communicate updates and align on business objectives.

Customer Experience:

• Ensure excellent customer service standards are maintained across all shops.
• Address customer concerns and resolve issues promptly and professionally.
• Gather customer feedback to implement improvements and enhance satisfaction.

Compliance & Safety:

• Ensure all shop operations comply with workplace safety standards and local laws.
• Regularly review processes to ensure adherence to company policies and compliance requirements.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales or shop management, preferably across multiple locations.
• Proven ability to meet and exceed sales targets consistently.
• Strong leadership and organizational skills with experience managing diverse teams.
• Excellent communication and interpersonal skills to interact with teams, customers, and stakeholders.
• Proficiency in computer applications, including.
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• CRM tools and sales analytics software.
• Familiarity with digital marketing tools is a plus.
• Strong analytical and problem-solving skills for addressing operational challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.
• Awareness of workplace safety standards and regulatory compliance.

Why Join Us?

• Opportunity to manage and grow operations across multiple shop locations.
• Collaborative and fast-paced work environment that values innovation and excellence.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of an organization that invests in professional development and career growth.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

C47127

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Provide technical guidance, product knowledge, and exceptional customer service to clients, ultimately driving sales and fostering lasting relationships.

Product Expertise:

· Develop an in-depth understanding of the jewelry products offered, including materials, craftsmanship, and design.

· Stay updated on industry trends, new materials, and innovative techniques in jewelry manufacturing.

Customer Engagement:

· Build strong and lasting relationships with clients, understanding their preferences and needs.

· Provide personalized product recommendations and solutions based on technical knowledge and customer requirements.

Technical Consultation:

· Offer technical guidance and explanations to customers regarding jewelry specifications, such as metals, gemstones, and craftsmanship.

· Address customer inquiries and concerns with accuracy and professionalism.

New Customer Acquisition and client retention

· Identify new customers and working closely with other teams to generate leads.

· Nurture existing customer relationships through follow-up and after-sales support.

· Seek opportunities for upselling and cross-selling to existing client

Market Analysis:

· Monitor market trends and competitor activities to identify opportunities and challenges.

· Provide feedback to the product development team to enhance existing products or develop new offerings.

Order Processing:

· Manage the order process, including pricing, invoicing, and delivery coordination.

· Ensure accuracy in order fulfillment and customer satisfaction post-purchase.

Sales Reporting:

· Maintain accurate records of sales activities and customer interactions.

· Generate sales reports and provide insights to the management team.

Staff Training and Development:

· Create and execute training programs for sales associates, emphasizing product knowledge and customer service skills.

· Maintain and update training materials and manuals.