• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• Responsible for the daily operations of the restaurant
• Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Pol and Guidelines.
• Provide excellent customer experience

- provide sales support for sales team

- provide training for new sales personnel

- daily rostering of staff

- rapport with new and existing customers

- cold calling to source for new potential customers

- respond to any immediate situation that arises

- recruitment of potential candidates for job vacancies

-Manage all mechanics

-Manage schedules, payroll, handle customers, create invoices

-Manage suppliers, handle parts purchase, payment to suppliers

-Manage petty cash, AR and AP schedule

-Must have knowledge of tipper truck repairs and maintenance, spare parts

-Must have 5 years relevant management experience in workshops of tipper truck repairs and maintenance

Project Overview

We are seeking a Research Engineer to systematically organize knowledge for a project on “Designing human-AI teams.” The project is part of a five-year research program on "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)."

Successful applicants for this position will have the opportunity to work on a cutting-edge, interdisciplinary project that aims to dramatically rethink how people and AI systems will work together in the future. To do this, the project seeks to build a strong scientific foundation for how AI can augment (as opposed to replace) humans.

An important goal of the project is to develop a rich ontology of activities that can be performed by human-AI teams. Like categorizing the plants and animals on a little-explored continent, the work will involve cataloging many (a) activities and (b) possible human-computer processes for performing these activities.

To do this, we will develop knowledge graphs that include (1) descriptions of many different types of activities and processes, and (2) classifications of these descriptions into multi-dimensional taxonomies that range from very general types of activities to very specific ones.

These knowledge graphs will then be used to automatically generate promising ways of combining humans and AI systems to perform different tasks. In the long run, we believe these tools will help rapidly (a) identify use cases for new AI capabilities, (b) specify effective processes and task allocations to humans and computers in a given situation, and (c) identify innovative ways to combine people and AI to solve business and societal problems.\

The T6 team is led by distinguished scholars, including Profs. Thomas Malone, Charles Fine, Armando Solar-Lezama, Jinhua Zhao, and Abdullah Almaatouq from MIT; Prof. Marcelo Ang from the National University of Singapore; and will be assisted by Prof. Archan Misra from Singapore Management University.

Responsibilities

• Developing descriptions of current or potential activities and processes based on various sources such as: interviews, field studies, literature reviews, and generative AI systems (such as ChatGPT).
• Making editorial decisions about what content from these sources to include in the knowledge graphs and how to present and organize this knowledge clearly.
• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Perform other duties as needed.

Requirements

- Bachelor’s or Master’s degree.

- Excellent communication and collaboration skills.

-Ability to systematically organize knowledge in structured ways that are logical, comprehensive, understandable, and conceptually elegant.

-Skilled in software development, good writing ability, statistical analysis, and social science methodologies such as experimental design or ethnographic observation.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

• Supporting the recruitment of cleaners
• Managing the discipline of cleaners
• Managing the formulation of project /site manpower deployment/arrangement;
• Liasing with customer or it's representative;
• Logistic support;
• Any other works relating to the contract requirement;
• Long working hours and shift work.
• To be a hands on person.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

Responsibilities:

• Oversee the full spectrum of Human Resource, administrative, and building facility functions for the organization.
• Design, develop, and implement HR policies, procedures, and programs that align with the organization’s objectives and legal requirements.
• Ensure that all HR policies are effectively communicated to employees and consistently enforced.
• Handle complex employee relations issues, including dispute resolution, grievances, and disciplinary actions.
• Promote a positive and inclusive work environment to foster employee engagement.
• Participate in the recruitment process, including job posting, resume screening, interviewing, and onboarding.
• Collaborate with hiring managers to identify staffing needs and ensure timely and successful recruitment.
• Assist in the development and implementation of training and development programs to enhance employee skills and competencies.
• Identify opportunities for career growth and succession planning within the organization.
• Support the administration of compensation and benefits programs, ensuring competitiveness and compliance with relevant laws.
• Assist in the performance management process, including setting objectives, conducting performance appraisals, and identifying areas for improvement.
• Ensure compliance with data privacy regulations and maintain accurate employee records.
• Stay updated on labor laws and employment regulations to ensure the organization’s HR practices remain compliant.
• Assist in investigations and audits related to HR matters.
• Provide HR leadership for entities within a listed company, ensuring alignment with corporate governance, compliance standards, and regulatory requirements.
• Administer and manage employee share schemes, including onboarding participants, handling queries, and ensuring compliance with legal and tax regulations.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR roles, with a minimum of 5 years in a Senior HR position.
• Experience managing HR operations for entities of a listed company, with a strong understanding of corporate governance and compliance.
• Hands-on experience in designing, implementing, and managing employee share schemes or similar incentive programs.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Problem-solving and conflict resolution skills.
• Strong organizational and project management abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and results-driven.
• Interest in video gaming is a plus.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Responsibilities:

1. Recruitment and Onboarding

• Assist in the end-to-end recruitment process, including sourcing, screening, and shortlisting candidates for various roles.
• Coordinate and participate in interviews in partnership with department heads.
• Oversee onboarding activities, such as preparing offer letters, employment contracts, and induction schedules.
• Regularly review and update job descriptions to ensure alignment with organizational needs.

2. Employee Relations

• Serve as the primary point of contact for employee inquiries, resolving concerns promptly and professionally.
• Support the design and execution of employee engagement initiatives and programs.
• Foster a harmonious workplace by addressing employee concerns and escalating significant issues to HR management as needed.

3. HR Administration

• Manage and maintain accurate employee records in HR systems, ensuring compliance with legal and regulatory standards.
• Prepare and analyze monthly reports on employee attendance, leave, and payroll data.
• Assist in administering employee benefits, including health insurance, claims processing, and other entitlements.
• Organize and document personnel files, policies, and HR procedures for streamlined access and compliance.

4. Performance Management

• Support the performance appraisal process, ensuring proper documentation and goal tracking.
• Assist in the rollout of training and development programs tailored to employee needs.
• Monitor probation periods and contract renewal timelines, ensuring timely follow-ups and communication.

5. Compliance and Policies

• Ensure adherence to labor laws, company policies, and relevant regulations.
• Assist in drafting, updating, and communicating HR policies and procedures to employees.
• Conduct regular audits of HR documents and processes to maintain compliance and identify areas for improvement.

6. Administrative Support

• Plan and coordinate HR events, meetings, and training sessions.
• Manage HR-related correspondence, including notices, announcements, and memos.
• Prepare detailed reports and presentations for the HR department to support decision-making.

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or a related field.
• 2–3 years of experience in an HR or personnel-related role.
• Familiarity with HR software and databases is a plus.
• Knowledge of local labor laws and HR compliance requirements.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Team player with a collaborative approach to tasks.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Responsibilities:

• Assist in recruitment and onboarding process of Part Timer, including but not limited to, advertisement, application screening and interview coordination.
• In-charge of work pass such as SP/EP/LOC/Dependent Pass application, renewal, e-Issuance, and cancellation of work pass.
• Update and maintain employees' data in the system and personal files.
• Filing and maintain up-to-date file records to enable quick retrieval which including update staff PCP and address .
• Handle staff insurance and medical issues (claims, work injury compensation, etc.)
• Design and conduct new employee orientations.
• Other ad-hoc duties assigned by the management.

Requirements:

• Min Diploma in Human Resources, Business, Construction or related majors;
• More than 2 years of experience in a similar role, and experience in construction industry will be a plus;
• Knowledge employment laws ;
• Willing/able and eager to learn, enthusiastic, teamwork and problem solving is a must.

Human Resource Management:

· Manage recruitment activities, including job postings, interviews, and candidate selection.

· Oversee employee onboarding and orientation programs.

· Address employee grievances, promote a positive workplace culture, and handle disciplinary actions.

· Ensure accurate payroll processing and maintain historical salary records.

· Administer employee benefits, manage leave policies, and process statutory claims (e.g., maternity, childcare leave, paternity, NSmen).

· Develop, update, and enforce HR policies and procedures in compliance with labor laws.

· Prepare and submit IR21 tax declarations for departing employees.

Office Management:

· Supervise daily office operations and ensure smooth workflows.

· Manage office supplies, facilities, and vendor contracts.

· Act as a liaison between departments to improve operational efficiency.

· Organize meetings, events, and company-wide initiatives.

· Oversee workplace safety, implement health and safety protocols, and address emergencies.

· Handle office maintenance and facility-related issues.

ERP System and IT Support:

· Monitor in-house ERP system performance, ensure data integrity, and maintain system functionality.

· Troubleshoot ERP issues and coordinate with the system provider for prompt resolution.

· Perform basic IT troubleshooting for office systems and equipment.

Working Location at Tuas

Monday - Friday 8:30am -5:30pm

JOB DESCRIPTION

The successful candidate will be working with the HR Assistant as a team in carrying out the full spectrum of human resource functions in the following core areas:

• Recruitment and Onboarding

• Training and Development

• Compensation & Welfare/Benefits

• Employee Relations

• Policy Development

• Organisational Development

JOB REQUIREMENTS

• Recognised certification in human resource management

• At least 3 years experience in a SME environment

• Proficiency in the use of software applications

• Good spoken and written communication skills

• Must possess good team spirit

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

We are seeking a motivated and enthusiastic HR intern to join our team. This internship opportunity will provide valuable hands-on experience in various aspects of human resources and will be an excellent opportunity to learn and develop skills in a professional work environment. If you are keen on pursuing a career in HR, this internship opportunity will be an excellent stepping stone to gain practical experience and develop your skills in the field.

What you will be involved in:

Human Resource Interns will be involved in three main aspects of HR:

1. Recruitment

• Assist in job postings via the various online recruitment job portals
• Drafting of different types of contracts, such as Offer letter
• Arrange interviews for shortlisted candidates

2. Retraining

• Recommend the appropriate e-learning courses and/or classroom-based courses to our staff
• Follow up with each staff member’s feedback on his or her completed training
• Follow up with the staff’s performance after training with his or her reporting officer and recommend if the course should be continued for other staff

3. Retention

• Assist in the administration of staff benefits & schemes
• Learn about the different leave entitlements of each employee and link up with our Manpower’s regulations
• Assist in the accountability of the leave reports of all staff to facilitate monthly payroll processing
• Planning of company bonding, CSR and celebratory events

Why you will love working here:

• We are a fun and inclusive team that works closely to bring success to the company
• Interns will earn annual leave after 3 month of service with the company
• Testimonial to be given to interns upon completion of internship

Internship learning outcomes:

• To gain working experience, sharpen soft skills by interacting with potential candidates
• Learn how to be organized and analytical
• Be creative in proposing new solutions to challenges

Who we are looking for:

• Currently a full-time student pursuing major in Human Resources Management or related fields
• Basic understanding of HR work flow, especially on the 3 key areas on Recruitment, Retention, and Retraining
• Good communication and being able to comfortably and pleasantly deal with a variety of people
• Detail-oriented
• Good organizational and planning skills
• Able to work in a team and independently as well
• Must be able to commit full time for at least 4 months

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Location: Raffles Place

• Assist in administrative work and data entry

• Assist in data, budgeting, tracking reports

• Assist in interview scheduling for new representatives’ allowance applications

• Perform any other ad-hoc duties as assigned

• Support the Recruitment Managers on the month-to-month execution of the career seminar events that includes, but not limited to:

- Designing of the event EDM

- Sourcing of vendors

- Liaise with speakers and or vendors on set up requirements for the event

- Assist in planning of the event

- Any other duties as assigned

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

RESPONSIBILITIES

• Review and perform month end closing and consolidation reporting
• Review supporting schedules, including month-end and year-end closing
• Prepare statutory financial statements, management reports and Group reporting
• Prepare annual budget, monitor cash flow and prepare monthly forecast
• Prepare GST returns, assist in Corporate Tax filing for the assigned companies
• Liaise with auditors, tax agents and external service provider
• Manage ad-hoc projects when assigned

REQUIREMENTS

• Minimum Degree holder with Chartered Accountant certification
• Minimum 5 years of relevant working experience and experience in audit/group consolidation is an advantage
• Proficient in English and Mandarin (both spoken and written) to liaise with business partners in Hong Kong
• Candidates with accounting background in listed companies / MNCs / Big 4 are preferred
• Team player who is pro-active, self-motivated and able to work independently in a dynamic environment
• Strong technical accounting background
• Proficient in Microsoft Excel
• Knowledge in internal controls and statutory regulations

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements
• Secure sales and cross-sell our wide range of consumer banking and investment products which includes, but not limited to insurance, structured deposits, and unit trusts
• Deepen relationships with new and existing customers
• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes, and regulatory requirements
• Utilise a combination of the Bank's branch network, tele-consulting and referrals to meet and exceed individual sales targets

Skills and Experience

• Able to thrive in a fast-paced environment with a passion to excel in a career in the wealth management industry
• Resourceful and able to work with minimal supervision
• Flexibility with extended working hours
• Strong interpersonal and communication skills combined with drive and initiative
• Fresh graduates are welcome to apply

Education

• Minimum a recognized degree/diploma in a relevant field

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period