COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).

• Identify and develop retail distribution opportunities with Bank partner(s).

• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.

• Ensures business handled is in line with the Company's underwriting guidelines and service standards.

• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

• Tertiary qualification and/or professional insurance qualifications

• Certificate in General Insurance (BCP/PGI) and Cert HI

• At least 5 years of relevant working experience in partnership development, marketing, or distribution of insurance, banking, financial services.
• Experience in managing insurance programs, affinity products or service programs.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Must work on weekend and public holiday

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Design & Development:

• Conceptualize, sketch, and develop collections that reflect Chello's feminine and elegant aesthetic.
• Conduct research on fashion trends, customer preferences, and market demands to create commercially viable designs.
• Select fabrics, trims, and materials that align with the brand’s quality and design standards.
• Create seamless patterns.

Collaboration:

• Work closely with the creative, marketing, and production teams to ensure cohesive storytelling across campaigns and collections.
• Collaborate with factories and suppliers to ensure accurate execution of designs.
• Partner with the ecommerce and marketing teams to highlight product features and unique selling points.

Sampling & Production:

• Oversee the development of prototypes and ensure timely delivery of samples.
• Conduct fit sessions and make necessary adjustments to achieve the desired silhouette and functionality.
• Ensure designs meet quality standards and align with customer expectations.

Trend Analysis & Innovation:

• Stay updated on fashion and textile trends, especially in feminine and elegant styles.
• Innovate and bring fresh ideas to the table while maintaining the brand’s core identity.
• Monitor competitor offerings and identify opportunities for differentiation.

Brand Alignment:

• Ensure all designs are in harmony with Chello’s vision of empowering women through elegant and versatile fashion.
• Uphold the brand’s commitment to quality, sustainability, and mindful design.

Key Skills & Qualifications:

• Educational Background: Degree or Master in fashion design or a related field.
• Experience: 2+ years of experience in designing women’s apparel, with a strong portfolio showcasing feminine and elegant designs. We welcome fresh grad too.
• Technical Skills: Proficiency in design software (e.g., Adobe Illustrator, Photoshop, CLO 3D).
• Creativity: Strong ability to conceptualize and translate ideas into wearable fashion.
• Knowledge: Deep understanding of fabrics, pattern-making, and garment construction.
• Aesthetic Sensibility: Exceptional taste and eye for feminine and timeless styles.
• Attention to Detail: Meticulous approach to design, sampling, and production.
• Communication Skills: Strong ability to articulate design concepts and collaborate effectively with teams and suppliers.

Preferred Qualifications:

• Experience working in a women’s fashion brand with a focus on elegant styles.
• Knowledge of sustainable and ethical design practices.
• Understanding of the Southeast Asian fashion market and customer preferences.

Key Responsibilities:

• Lead and supervise the service crew to ensure smooth daily operations.
• Provide excellent customer service and resolve guest concerns promptly.
• Train and mentor new team members, fostering a supportive work environment.
• Ensure compliance with safety, hygiene, and quality standards.
• Assist in inventory management and maintaining supplies for service.
• Collaborate with the management team to improve service efficiency.

What We’re Looking For:
✔ Previous experience in a service role; leadership experience is a plus.
✔ Strong interpersonal and communication skills.
✔ A positive attitude and ability to motivate a team.
✔ Ability to multitask and work in a fast-paced environment.
✔ Flexibility to work shifts, weekends, and holidays.

Job description:

• Provide leadership, guidance, and support to team members, fostering a positive and productive work environment.
• Oversee the day-to-day operations, including workflow management, task prioritization, and resource allocation.
• Contribute to the development of departmental goals, objectives, and strategic initiatives in alignment with overall company objectives.
• Develop and implement efficient processes and procedures to streamline operations and improve productivity.
• Monitor performance and key performance indicators (KPIs) to track progress and identify areas for improvement.
• Address performance issues and conflicts in a timely and effective manner, promoting a culture of continuous improvement and accountability.
• Manage budgets and expenses, ensuring adherence to financial guidelines and targets.

Job Requirements:

• Experience in a managerial or supervisory role.
• Proven leadership and team management skills, with the ability to motivate, inspire, and develop team members.
• Strong organizational and problem-solving abilities, with a focus on efficiency and continuous improvement.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
• Demonstrated ability to manage budgets, prioritize tasks, and meet deadlines in a fast-paced environment.

Responsibilities:

• Manage team of beauticians and spa therapists
• Leading outlet to achieve sales target
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

Requirements:

• Sales experience is a must
• Preferably with 2 years of proven relevant working experience in beauty industry for example: Beauty Manager, Shop Manager, Spa Manager
• Experienced beauticians and consultants interested in management position but without management experience are also encouraged to apply
• Proven sales track record
• Well groomed with a friendly personality.
• Good communications and interpersonal skills, and service attitude.
• Effectively bilingual
• Able to start work with short notice

Jober Pte Ltd UEN 201616711G

EA License No: 16C8401

XING CHONG | Registration No: R22109860

Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Must work on weekend and public holiday.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

SNEF Lab (a SNEF think-tank) of Policy Division

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism.

Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. Fresh graduates are welcomed. An interest in international labour and experience in planning regional/ international events is a plus.

You must:

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details

Your designation will be commensurate with your work and experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

As a Logistics Manager, you will oversee and optimize the warehouse and supply chain operations, focusing on efficiency and alignment with business objectives. Collaborating closely with cross-functional teams including logistics, marketing, and sales, you will ensure seamless coordination to meet operational goals and customer requirements.

Responsibilities:

• Strategically plan and manage logistics, warehouse, transportation and customer services.
• Liaise and negotiate with suppliers, retailers and resolve any arising problems or complaints from customers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Optimize transportation routes and modes to minimize lead times and costs, ensuring on-time product delivery.
• Arrange warehouse, catalog goods, plan routes and process shipments.
• Implement effective warehouse management practices to streamline stock or inventory handling, storage, and order fulfillment processes for retailers and customers.
• Able to meet cost, productivity, accuracy and timeliness targets.
• Monitor market trends, customer demands, industry developments to implement best practices and innovative solutions to enhance supply chain efficiency.
• Supervise, coach and train warehouse workforce for any issues or challenges that arise.

Requirements:

• Bachelor's degree in supply chain management, Logistics, Business Administration, or any related field.
• Minimum of 10 years of working experiences in logistics and supply chain management.
• Excellent leadership and dynamic team player with the ability to motivate team, foster good relationships and collaboration, therefore achieving great outcomes and results.
• Excellent communication skills with the ability to build relationships with customers and suppliers.
• Strong decision-making skills, problem-solving skills.
• Details-oriented, results-oriented, and good time management skills.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Team Leadership: Supervise and lead a team, ensuring that tasks and responsibilities are completed efficiently.
• Task Assignment: Assign duties and set priorities for team members based on their skills and the organization's needs.
• Performance Monitoring: Monitor the performance of employees and provide regular feedback on their work.
• Training and Development: Identify skill gaps and provide or arrange for training and development opportunities for staff.
• Conflict Resolution: Address and resolve conflicts or issues that arise among team members to maintain a productive work environment.
• Goal Setting: Set individual and team goals that align with the organization's objectives and monitor progress.
• Quality Control: Ensure that work is performed to the required quality standards and take corrective action when necessary.

•Reviewing and analysing sales, inventory, and other performance data to

measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

•Creating and improving standard operating procedures for service and product preparation

•Ensuring compliance with licensing laws pertaining to the service of food and beverage, public / employee safety and food safety

•Supervise the effective control of food & beverages, labour cost and budget to

ensure effective operational

•Managing manpower schedules, staff development and comply with service standards and SOP

• Working closely with the Marketing department on sales and promotions

• Work closely with R&D chefs for new product development

• Conduct investigation and perform trouble shooting to resolve quality issues

•Suggest and recommend improvements to the running of the restaurant

Responsibilities:

• Able to handle multiple job sites / projects
• Able to liaise with factory carpenters carpentry production works
• Able to communicate fluently with client’s representative, landlord and authorities
• Able to conduct proper inspection for takeover and handover job site on time
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Managing schedules, budgets, and resources, and coordinating with clients, stakeholders, consultants, and subcontractors
• Work closely with QS on all material ordering
• Assist the Project Director with additional Project Management responsibilities as needed.

Requirements:

• Experience in reading both ID and M&E drawings, including of ironing out discrepancies in drawings
• Experience in detailing installation works, both ID and M&E
• Experience in restaurant renovation will be an added advantage
• Candidates over 5 years project management or civil experience is an advantage.
• Be willing to work onsite and night for commercial projects.
• Good communication and coordination skills.
• Quickly learning ability.
• Good English and Chinese skill (Listening, oral, read and writing). Can communicate in speaking and writing.

Job Description

• Identify and define project requirements, scope and objectives
• Coordinate activities, resources, equipment and information
• Prepare project proposal, think for a temporary time frames, schedule and budget
• Prepare work statement or methodology
• Monitor, track and report of project's progress, and handle and issues that arise
• Coordinate activities on scheduling, monitoring and conduct project review meeting
• Manager subcontractor's executions at site to ensure adherence to requirements and quality standards
• Organizing and motivating the project team's towards completing the project with best result.
• Ensuring quality of project and innovation/solution to increase productivity og project

Job Requirements

• Bachelor Degree in CIVIL Engineering only
• Minimum of 5 years' experience in the construction industry, ideally with involvement in all stage of a project's life cycle, from tendering to handover (Completed a whole project cycle)
• Prior experience in infastrutural, HDB surface carpark improvement works, NPARK/SLA project, relating of construction and landscape works or terms key related project.
• Solid technical knowledge for Civil Engineering project and contract administration
• Good interpersonal, analytical and organisational skills including lead project teams with results orientated
• Proactive and ability to work in face-paced environment and meeting tight deadlines

Key Responsibilities:

• Develop and implement the overall testing strategy for new projects and existing applications.
• Design test plans, test cases, and test scripts based on requirements and specifications.
• Oversee the execution of manual and automated testing to ensure that all aspects of the application are thoroughly tested.
• Collaborate with development teams, business analysts to troubleshoot and resolve defects in a timely manner.
• Monitor testing progress and provide regular updates to stakeholders regarding test results, defects, risks, and issues.
• Ensure compliance with best practices in quality assurance and testing processes.
• Research and implement new tools and techniques to improve testing methodologies.
• Facilitate communication both within the testing team and with other departments, promoting a culture of quality.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 5 years of experience in software testing with 2 years in a managerial role.
• Knowledge of software development life cycle (SDLC) and testing methodologies.
• Experience with test management tools (e.g., JIRA, TestRail, etc) and automation tools (e.g., Tosca, Selenium, etc).
• Proven ability to lead and mentor a team while fostering a collaborative environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication skills in both written and verbal.

1. Construction managers must prepare and follow project budgets, manage staff, coordinate with other workers and subcontractors, and be proactive in teamwork.

2. A construction manager's day typically starts early, often with a site visit. They gather with their team, including subordinates, subcontractors, and engineers, for morning briefings. These meetings set the tone for the day, discussing project progress, safety concerns, and work schedules

3. By effectively managing planning, design, cost, scheduling, contracts, quality, safety, communication, risk, and sustainability, construction managers help deliver projects on time, within budget, and to the required quality standards.

· Planning and Defining Scope · Strong problem solving skills · Critical thinking · Identify workers to be further developed · Activity Planning and Sequencing · Resource Planning · Developing Schedules · Time & cost Estimating · Documentation · Creating Charts and Schedules · Risk Analysis · Managing Risks and Issues · Monitoring and Reporting Progress · Team Leadership · Working with Vendors · Controlling Quality · Benefits Realisation

This is a Sichuan cuisine restaurant，we seek a talented and experienced restaurant manager to join our team

Job Description

1. Responsible for the overall operation and management of the restaurant to ensure smooth daily operations;

2.Understand the unique flavors and cooking techniques of Sichuan cuisine, able to oversee the maintenance of dish quality and authenticity.

3.need to be familiar with Sichuan cuisine

4.Learn how to source Sichuan cuisine ingredients

5.Can manage Sichuan cuisine chefs

6. Develop and execute restaurant business plans to enhance performance;

7.ensure food safety and hygiene;

8. Be responsible for staff recruitment, training, performance evaluation, and team building;

9. Maintain good communication with customers to enhance customer satisfaction;

10.Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.

11.Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.

Tracking daily sales and expenses.

12. Complete other tasks assigned by superiors.

Requirements

• Familiar with restaurant operation procedures and possess strong organizational, coordination, and communication skills;
• Passion for the catering industry and a keen interest in Sichuan cuisine ;
• Possess good team spirit and the ability to handle a certain level of work pressure.
• Proficient in Sichuan cuisine and have previous work experience in a Sichuan restaurant;

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

A General Manager is responsible for improving efficiency and increasing departmental profits while managing the company’s overall operations. They oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

-Design strategy and set goals for growth

-Control budgets and optimize expenses

-Ensure employees are motivated and productive

Responsibilities:

• Drive e-commerce growth by developing onsite sales and engagement campaigns
• Provide analysis & performance reports including daily, weekly, and monthly, reporting of KPIs and recommending changes to improve performance as to achieve results.
• Drive digital planning, adaptive marketing and agile practices that best engages the consumers.
• Manage and constantly improve on the development and implementation of all e-commerce sites managed by the Company, including own e-commerce, marketplaces (Lazada, Amazon) and 3rd-party retailer sites.
• Create and execute digital marketing campaigns to increase site sales performance
• Optimized UX/UI to improve user experience and increase sales conversion.
• Explore new e-commerce features to capture the latest and newest trend of consumer behavior.
• Work with external and internal stakeholders to develop and execute optimization for product and brand content.
• Define and develop KPI framework to measure and track KPIs and ensure growth effectiveness.
• Evaluate e-commerce campaign and spend effectiveness to ensure positive ROI and recommend data driven learnings for future campaigns
• Manage the e-commerce team and being responsible for the day-to-day operations aspects of the e-commerce platform including but not limited to user experience, order fulfilment, customer service and content creation.
• Review the e-commerce team resources for skills training, career advancement and recruitment.
• Manage off-shore Customer Care / e-commerce support officer who oversee responding to customer inquiries on live-chat and emails.

Requirements:

• Possess degree in Business Administration or equivalent.
• At least 5 years of proven experience in related field, of which 2 years is of managerial capacity.
• Prior experience in digital marketing strategy.
• Proficient in SEO, Woocommerce, Shopify, Wordpress.
• Solid knowledge of web analytics tools like Google Analytics.
• Ability to handle a small team.
• Self-driven and motivated.

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base.

Day-To-Day Responsibilities:

• Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management
• Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed
• Exhibit a consultative sales approach to determine a customer's visual collaboration needs.
• Develop price quotations and bid responses that are complete accurate and profitable.
• Prepare contracts and pricing strategies for targets accounts and submit all required documentation
• Work with the installation team to ensure a smooth transition from sale to installation
• Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota
• Attend and participate in weekly office sales meetings
• Meet or exceed aggressive monthly GP quota
• Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory
• Establish professional relationships with manufacturer sales and sales engineering personnel.
• Actively use internal databases to complete client contact information provide detailed notes and track pending activities
• Follow up on leads within 24 hours of client inquiry
• Represent company at technological briefings and trade shows as assigned
• Participate in training and professional development activities as prescribed by management
• Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month

WHAT WE’RE LOOKING FOR

Must-Haves:

• Ability to understand present and demonstrate visual collaboration products and services to end user customers
• Ability to balance multiple tasks with changing priorities
• Ability to work and think independently and ensuring to meet deadlines
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
• Excellent attention to detail and organizational skills
• Must have clear and professional communication skills (written and oral) both internally and externally
• Proficient with Microsoft Office (Word Excel Outlook)
• Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization

Education and/or Experience:

• Minimum High school diploma or equivalent
• A four-year degree is preferred
• At least 5-7 years' experience of direct selling in the AV/VTC area is a preferred

Efficient and effective management of design development, co-ordination, approval and issue for construction.

Develop and maintain a project-specific BIM Execution Plan to define the BIM objectives, deliverables, responsibilities and procedures for each project.

Implement and enforce compliance with BIM standards to ensure quality and consistency in model creation, data management and coordination.

Use BIM tools to coordinate the design among architectural, structural and MEP disciplines, ensuring clash detection and resolution are carried out effectively.

Ensure that the design requirements of contract are met.

Plan, check, monitor and report on design progress.

Liaise with and co-ordinate with local and overseas designers.

Manage the creation, maintenance and quality assurance of BIM models, ensuring accuracy and consistency across all project stages from design stage to as-built.

Establish and implement QA/QC processes for BIM deliverables, ensuring that models are compliant with the BEP and meet project requirements.

Ensure that data within the BIM models is accurate, up-to-date and securely managed, following digital information security protocols.

Ensure that the as-built BIM model is accurate and complete, preparing it for handover to the client with all necessary documentation.

Generate regular reports on BIM model progress, clashes identified/resolved, and any design adjustments needed.

Printing of project construction-related drawings in both digital and hardcopy format for distribution, such as Construction Drawing, Shop-drawings, As-Built and any other deliverables described in corporate BIM standards and Project BEP.

Attend client meetings and lead the decision-making process affecting the BIM deliverables.

Hold effective design co-ordination meetings and liaise with consultants and project teams.

Ensure authority submissions are planned, accurate and technically complete.

Constantly monitor and maintain the best compliance of drawing submission according to the project schedule.

Perform any other duties deemed necessary and as assigned by the Senior Management.

Knowledge of local authorities' rules and regulations related to curtain wall facade, aluminium facade and related works.

Ability to work under pressure and meet challenging deadlines.

Min 5 years related experience in the field of curtain wall facade, aluminium facade and related works.

Good organisation and communication skills.

Degree or Diploma in Architecture, Civil Engineering or related discipline.

Certificate in Autodesk AutoCAD.

Certificate in Autodesk Revit Architecture for BIM Modelling.

Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authoring software’s modelling course by the software vendor’s authorized training provider.

Completed at least one full cycle at design phase or construction phase.