We are seeking a dedicated and driven Public Policy Associate to join our South and Central Asia Policy team. You have a passion for technology and its potential to create opportunities, connect communities throughout the region in a safe and responsible manner, and demonstrate a clear understanding of the political and regulatory landscape within the Central Asia region.

As part of this role, you will be responsible for understanding Meta’s policies and business priorities and will work closely with the Head of Public Policy for Central Asia to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs. Additionally, you will collaborate with colleagues globally, engage with trade associations, and work with third-party groups. You will join a team of experts addressing some of the most intriguing public policy challenges of our time, including AI, privacy, safety, freedom of expression, and the growth of the digital economy. This position is based in Singapore and reports to the Director of Public Policy for South & Central Asia.

Responsibilities

• Collaborate with Central Asia regional policy lead to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs.
• Track key policy developments in Central Asia, focusing on issues at the intersection of technology, social media, and the digital economy, and provide timely analysis and recommendations to relevant teams.
• Support strategic engagements with policymakers, NGOs, private sector organizations, and other stakeholders across Central Asia to advance Meta’s public policy interests on issues such as safety, security, content policy, AI, and other technology-relevant matters.
• Partner with cross-functional teams across product, legal, marketing, and communications to enhance internal and external understanding of key policy issues in Central Asia and promote Meta’s policy positions.
• Help prepare submissions and responses to consultations from external stakeholders, including governments, NGOs, and industry bodies, on relevant policy matters in Central Asia.
• Foster strategic partnerships with advocacy groups, academia, and industry bodies in Central Asia to promote Meta’s policy goals and support the growth of the digital economy in the region.
• Travel to Kazakhstan & Uzbekistan

Minimum Qualifications

• Bachelor's degree in a relevant field (e.g., law, political science, international relations, public policy)
• 4+ years of experience in public policy, government affairs, or a related field
• Demonstrated knowledge of the political, economic, and social landscape in Central Asia (particularly Kazakhstan and Uzbekistan)
• Proven analytical and problem-solving skills, with the capacity to think strategically and creatively
• Effective communication skills, with the capacity to build relationships with a wide range of stakeholders
• Experience working on your own and as part of a team, with a high level of self-motivation and discipline
• Capacity to manage and drive multiple projects and campaigns simultaneously.
• Dedication to leveraging technology for positive change and addressing key policy issues such as AI, online content and safety, privacy, and internet governance.

Preferred Qualifications

• Policy experience at a multi-national corporation or institution working in Kazakhstan and Uzbekistan.
• Experience with policy advocacy, executing policy programs or campaigns domestically and/or internationally

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

With PwC, you’ll belong to an inclusive community where differences are both embraced and the underlying driver in everything we create together.
We empower you with the technology, coaching, flexibility and trust needed to make a meaningful difference, while supporting you in bringing your whole self to work each day. We’re committed to building and maintaining a diverse workforce because we know it’s only by working together that we can realise the potential of our people, clients and society around us.

We’re living this commitment through initiatives including our employee-led diversity networks promoting cultural, disability, and gender equality. At our core we’re a people business, which means you’ll be supported not just in your professional development but your personal growth as well.

About the role

• Lead, coordinate and drive project delivery for SuccessFactors implementations or Digital HR client advisory services.
• You’ll be the go to person for projects specifically for SAP Successfactors EC- Time tracking.
• Conduct business needs analysis and identify key business challenges.
• Take ownership and manage the delivery of SAP Success Factors EC projects to enhance our client's business functionality and overall performance specifically relating to time tracking. Provide SME advice and guide project team members to connect with the relevant expertise in the global PwC network, SAP community or external stakeholders for issue resolution, risk mitigation and solutioning for SuccessFactors implementations.
• Manage project financials.
• Support the SAP practice in leading business development efforts, creating delivery plans, scope discovery workshops, and solution presentations to senior executives.
• Support team with gaining access to tenders, build proposals, win work and deliver projects.
• Support SAP capability leader in practice management initiatives such as recruitment and developing others.
• Have the capability to lead design, build, test and deploy for a 5-10 Digital HR team with deep technical and functional experience across SuccessFactors.
• Have the ability to review and provide quality assurance for milestone-based deliverables.
• Deep client engagement skills for effective stakeholder management.
• Have experience working with Integration Center and CPI integrations.
• Liaise with application management and legacy IT support teams.
• Relationships, capability and experiences working with custom BTP applications, SAP alliance and other SAP partner products such as Workforce Solutions, Docusign and Centrical etc. will be a plus point.

About you

• SAP SuccessFactors Employee Central consultant with Time tracking experience in implementation.
• Having hands-on experience to lead and guide the implementation team.
• 5+ end to end implementations experience.
• Experience of any other module of SFSF like Employee Central Payroll, compensation, Recruiting, onboarding is an added advantage.
• This is an onsite role in Singapore

At NUS Singapore, our people are the driving force behind our success. We pride ourselves on fostering a vibrant and inclusive community of talented individuals from diverse backgrounds.

When you join NUS, you become part of a community of passionate individuals who are dedicated to driving innovation and change in education, research, and service. Our culture of inclusivity and entrepreneurship means that you’ll have the freedom to explore your ideas and make a meaningful impact. Your career at NUS is more than just a job - it’s a transformative experience that will shape your personal and professional growth.

Explore the link provided to learn additional details about the available job opportunity:

https://career44.sapsf.com/sfcareer/jobreqcareer?jobId=27422&company=nationalunP2

The role will report to the Team Lead to develop and implement partnership strategies to promote SkillsFuture/Lifeong Learning Institute (LLI) messages and initiatives; with the aim of driving individuals to take learning actions and enterprises to upskill their workforce. You will also be responsible for establishing strategic partnerships to create a vibrant campus and learning community.

The primary responsibilities include the following:

· Conceptualise and drive strategies to develop new partnerships and leverage existing partnership network to promote SkillsFuture/LLI messages and initiatives to targeted segments and general populace. This includes planning, conceptualising and managing initiatives, programmes and content.

· Collaborate with partners to conceptualise and drive learning events and activities to targeted segments and general populace; with aim of promoting SkillsFuture/LLI messages and initiatives; and to drive the take-up rate of SkillsFuture/LLI programmes and initiatives

· Collaborate with other LLI teams and SSG stakeholders to capitalize and synergise on their efforts towards promoting SkillsFuture movement.

· Support the Outreach and Events team in the development of effective marketing and outreach strategies to support the efforts of partner engagements and events.

· Any other responsibilities deemed important to support the overall efforts to promote SkillsFuture/LLI programmes and lifelong learning.

Requirements

· Tertiary qualifications

· Preferably with at least 7 years of relevant work experience in the public sector or similar with some experience in areas such as partnership engagement, business development, planning and project management.

· Strong business writing, public speaking and presentation skills

· Able to adapt well to thrive in a fast-paced, fast-changing environment

· Possess analytical and strategic thinking skills to devise practical solutions to tackle work issues

· Possess project and resource management skills to handle concurrent work assignments, and deliver high quality-work within tight deadlines

· Have excellent communication, inter-personal and networking skills

· Able to collaborate and work well in a team

· Proactive and driven

Candidates without the relevant work experience but possess the required qualities are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

about the company

Our client specialist in coastal,geotechnical project, is looking for a business development Manager for their Singapore office.

about the job

• Bring onboard new clients, projects and reach targets that hit defined sales and profitability goals
• Gather market intelligence, develop client network, and foster strong client relationships
• Maintain knowledge of industry and competitive landscape
• Review of bid proposal from tender team and make decision in consultation with director
• Serve as Bid Manager for large size projects
• Lead negotiation with client on bid and contract terms & conditions
• Develop and protect company’s brand, corporate image, and reputation

skills & experience required

• Master / Bachelor's Degree in Civil & Structural / Geotechnical Engineering
• Min 5 years’ experience in a geotechnical / soil investigation / quantity surveyor / proposal / coastal engineering role in the construction industry
• Knowledge of façades, curtain walls, and glazing systems will be a plus
• Experience dealing with A1 / Tier 1 main contractor / consultancy
• Comfortable in doing tendering of projects and vetting of contracts before highlighting to legal for any non-compliance clauses

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

• Manage daily inspection of the building to ensure that it is in satisfactory and serviceable condition, and where necessary, follow up with rectifications or recommendations to the Management.
• Oversee security management, cleaning, landscape, waste management, irrigation system, lifting system, carpark system, building defects and repair, etc. and overseeing the fire & safety matters.
• Perform regular on-site checks, ensure the works comply and no illegal work activities.
• Support in contract administration and procurement of goods and services, maintain proper records, files of correspondence, documents and materials about Building and Contractors.
• Work closely with the public, tenants, and relevant authorities on the required implementation of improvement Works.

Requirements:

• Diploma in Building Management or equivalent
• At least 4 years of experience in handling Grade A Commercial Buildings.
• Hands on experience in carrying out routine inspections, following up on tenants’ complaints, arranging of repair and maintenance work.
• Strong interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsible for the coordination of projects, including small tenant improvements, assignments, capital improvements and building or site repairs for properties; may provide project management support to Project Managers or Directors for designated projects.

About the Role

• Lead the Building operation team to maintain, repair and improve the Civil, Structural & Building elements at Sports Hub.
• To ensure the Schedule Facilities Planned Maintenance program (SFPM) is carried out as planned with the support of various venue teams.
• To minimize the unavailability deduction and service shortfall resulted from facilities by ensuring PPM and other ad hoc request works are carried out regularly and timely.
• To manage Building related Total Asset Management (TAM) cases and put in place effective control process.
• To ensure maintenance works and reports (such as Grease Traps) are carried out and submitted timely, adhering to the FM contractual requirements.
• To manage LCC project works in terms of scheduling, coordination and ensuring the results meet the desired goals and objectives.
• Building team to do works internally instead of looking externally.
• To ensure all licensing (statutory) are monitored and renewed timely.
• To ensure Building related defects are being addressed by DSPL
• To carry out cost control for Building team via Contract Negotiation, improving in-house team capability by sending the team for relevant training (such as welding), thus enabling the team to do works internally instead of looking externally.
• Effective control of Overtime to manage Manpower cost
• To manage contractors to ensure work quality, safety and delivery
• Appointed as a sub-committee work group team member, actively involved in all the SSH asset life cycle program. Key involvement to work and coordinate with Asset Future for SSH assets re-registration program.
• Appointed as part of the ISO team (as the Environmental Representative) to handle both internal and external audits.

About You:

• Minimum 15 years of relevant experience in Facilities Management.
• Knowledgeable and competent in Civil structural, building & fabric related repair works & maintenance.
• Strong team player with good interpersonal and communication skills.
• Able to works under minimal supervision, perform under pressure, proactive.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

[12 months contract, renewable]

The Government Digital Products team aims to spearhead the digital transformation of the Singapore Government. Our team aspires to design and develop software applications that help government agencies better serve the needs of the people of Singapore.

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies. Be part of a team that is driven, values excellence, and balances efficiency with effectiveness.

Key Responsibilities:

· Understanding in-depth how to use / configure / work with our product

· Assisting in the development and execution of marketing/outreach campaigns to build

awareness of our product

· Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers

· Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion

· Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably

· Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs

· Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

Skill Requirement:

· Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.

· Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities

· Confident in engaging and cultivating relationships with clients to drive adoption and customer success

· Proficient in English (verbal & written); excellent communication and interpersonal skills

· Bias for action; willingness to learn quickly, adapt, and proactively solve problems

· Ability to thrive in an a high-pace and ambiguous / agile environment

· Experience in engagement management for public service products will be a plus

· Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus

· Experience in digital marketing, events planning will be a plus

· Experience in copywriting and graphics design will be a plus

The mission of Business Messaging is to be the primary way that people and businesses communicate by enabling valuable conversations between people and businesses across WhatsApp, Instagram and Messenger.
We’re looking for an experienced Business Product Marketer to join our business product marketing team focused on Business Messaging.
You will be responsible for bringing in market insights, influencing product strategies, driving holistic go-to-market strategies to land and drive awareness and adoption of our products, and working cross-functionally up/down/across with partners throughout the company. You will work with our cross functional teams to ensure all efforts are aligned from inception to launch and beyond — and communicated clearly and with empathy to all key stakeholders. If you are a strategic marketer who is a self-starter, analytical, and excel at leading complex projects especially in 0-1, fast-paced environments, then we’d like to connect with you.

Responsibilities

• Influence and shape product strategies and roadmap based on market insights and experience
• Lead development of target audiences, and positioning and narratives to support those audiences based on data and insights
• Develop and execute go-to-market strategies including positioning, activation, measurement, asset development and integrated planning with cross-functional partners
• Partner with cross-functional stakeholders across product and go-to-market teams to drive awareness, adoption and retention of our solutions
• Independently navigate a variety of internal and external stakeholders to influence, align, and drive execution
• Effectively communicate up and across the organization
• Independently execute with agility to evolve with business needs

Minimum Qualifications

• 10+ years of professional experience in technology, strategy, consulting or marketing related discipline, with at least 2 years experience working in a product marketing or product management capacity (working with sales and or engineering leadership)
• BA/BS degree
• Communication and cross-functional leadership experience
• Analytical and problem solving experience
• Experience managing complex, fast-paced and data-driven projects
• Experience working with a variety of internal teams and stakeholders to understand and solve problems
• Experience in B2B go-to-market Marketing

Preferred Qualifications

• Master’s Degree/ MBA
• Experience working on building technology products related to business messaging or advertising
• Experience working independently in a fast-paced, entrepreneurial, and fluid environment, with the experience to adapt, spot issues early, and escalate

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Highlights:

• East
• AWS + VB
• Reporting to GM
• Tax compliance and planning
• Singapore Tax & Regional Tax Support

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for Panasonic group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Job description:

Project Management

• Oversee the planning, execution, monitoring, and completion of projects.
• Ensure projects are delivered on time, within scope, and within budget.
• Develop detailed project plans, including timelines, resources, and budgets.
• Manage risks, issues, and changes to project scope, schedule, and costs.
• Communicate project status, progress, and updates to stakeholders.

Team Management

• Lead and motivate delivery teams to ensure high performance and quality standards.
• Allocate and manage resources effectively across multiple projects.
• Conduct regular team meetings, provide coaching and support to team members.
• Foster a collaborative and productive work environment.

Client and Stakeholder Management

• Act as the primary point of contact for clients and stakeholders.
• Understand client requirements and ensure they are met or exceeded.
• Manage client expectations and ensure high levels of client satisfaction.
• Address any client concerns or issues in a timely and professional manner.

Process Improvement

• Identify opportunities for process improvements and implement best practices.
• Ensure that delivery processes are efficient, scalable, and aligned with organizational goals.
• Monitor and evaluate performance metrics to ensure continuous improvement.

Financial Management

• Manage project budgets, including forecasting, tracking, and reporting.
• Ensure profitability and cost-effectiveness of delivery operations.
• Collaborate with finance teams to ensure accurate billing and invoicing.

Quality Assurance

• Ensure that all deliverables meet the required quality standards.
• Implement quality control processes and methodologies.
• Conduct regular reviews and audits of delivery processes and outcomes.

Reporting and Documentation

• Prepare and present regular status reports, performance metrics, and project documentation.
• Maintain comprehensive project documentation and records.

Requirements:

• Bachelor’s degree in Business Administration, Management, Information Technology, or a related field.
• Proven experience (5+ years) in a delivery management or project management role.
• Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall).
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills.
• Proficiency in project management tools and software (e.g., JIRA, MS Project, Trello).
• Experience in managing cross-functional teams and stakeholder relationships.
• PMP, PRINCE2, or other relevant project management certification.
• Experience in a specific industry (e.g., IT, Finance, Healthcare).
• Experience with cloud-based platforms, software development, or digital transformation projects.
• Familiarity with Lean Six Sigma or other process improvement methodologies.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences

Job Requirements:

• Proven track record in loan sales, with a strong understanding of both personal and corporate loans.
• Excellent interpersonal and communication skills, with the ability to establish trust and rapport with clients.
• Experience in evaluating loan applications and assessing credit risk.
• Strong analytical, problem-solving, and decision-making skills.
• Self-motivated with the ability to work both independently and collaboratively within a team.
• Familiarity with industry regulations and compliance standards.

We regret to inform you that only shortlisted candidates will be notified.

We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

Responsibilities:

• Plan, execute, monitor and control project as per contractual, client and QEHS requirements.
• Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.
• Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.
• Define clear roles & responsibilities, and deliverable requirements of team members.
• Monitor construction productivity and provide recommendations for improvement to works.
• Preparation of site progress report and necessary documentation.
• Ensure that all project documentation including emails exchanges are maintained properly
• Report to management periodically on status of project in terms of QEHS, cost and schedule.
• Any other duties assigned by management.

Requirements:

• Bachelor’s Degree in civil engineering, Construction Management or equivalent
• At least 5-10 years of experience in the field of project management
• Condo / HDB experience

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Our client a leading cyber security and network performance solutions provider. They are now looking to hire a Product Manager to join their growing team.

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS:

• Possess at least a Diploma in IT related fields or equivalent.
• At least 2-3 years of IT sales experience preferred
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

The Market Executive will play a crucial role in supporting the SEA MM team in efficiently addressing Chain requirements and ensuring smooth operations across all aspects of the Chain business.

Generate Chain Business Review Reports:

• Regularly prepare comprehensive Chain business review reports tailored to specific Chain requirements.
• Collaborate with internal teams globally or regionally to gather feedback based on the counterpart involved in the Chain meetings.
• Compile and analyze relevant data and opportunities to enhance the understanding of Chain dynamics.
• Ensure timely follow-up on Chain requests post meetings.

Monthly Chain Reporting:

• Develop and deliver monthly reports catering to the Chain's specific needs.

Assist in Chain Request Management:

• Proactively handle various Chain requests, including but not limited to:
• Coordinating with new hotel openings.
• Troubleshooting issues faced by hotels.
• Preparing data for content review, MM contact lists, and specific brand data requests.
• Managing rate disparity emails.

Maintain SEA Confluence | Chain CRM Updates:

• Regularly update the Confluence platform | Chain CRM with pertinent information related to Chain projects and Chain-specific updates.
• Assist in Chain Request Management:

SSDR Project

• MT SSDR - Follow up, verify and prepare the file to be sent to Hotel Partners
• SSDR Tracker file for all Chains to provide Chain a working file to share on their progress

What you'll Need to Succeed

• Min. 3 years’ experience in hotel reservation and coordination, revenue/yield management, etc.
• Bachelor's Degree in Hospitality/ Hotel Managament/ Tourism and other relevant discipines.
• Detail oriented and fast learning capability
• Able to work independently with minimal supervision
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in hotel/tourism/OTA environment will be a plus

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

Job Description

• Industry/ Organization Type: Heavy Equipment/Parts
• Position Title: Assistant Sales & Marketing Manager (Heavy Equipment)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8.15 am – 5.15 pm
• Salary Package: Up to $5,000 + $1,500 Transportation Allowance + Commission + AWS + Meal Allowance
• Duration: Permanent

Key Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
• Continuously monitor sales performance, analyze trends, and develop strategies to address any gaps.
• Develop accurate sales forecasts to guide business planning and ensure strategic resource allocation.
• Identify and seize new business opportunities to expand market share and revenue streams.
• Work closely with internal teams to ensure that customer agreements are executed smoothly.
• Conduct in-depth market research to identify potential business opportunities, track competitor activities, and assess customer needs.
• Develop and implement marketing strategies that elevate brand awareness, drive lead generation, and enhance customer engagement.
• Ensure consistent messaging and maintain the brand's integrity across all marketing channels.
• Leverage digital marketing platforms—such as websites, social media, and SEO—to engage targeted audiences and boost online sales.
• Coordinate and participate in industry events, trade shows, and conferences to promote the company's portfolio of products.
• Perform additional responsibilities as required to support business needs.

APPLY NOW!!!

• With at least 3 years of Sales & Marketing experience.
• Good understanding of the heavy equipment sector, its market trends, and regulations.
• Comprehensive understanding of marketing principles such as brand management, market research, and digital marketing.
• Knowledgeable in digital marketing tools and platforms.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Well-versed in the Singapore market dynamics including economic conditions and competitive landscape.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69835 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the Team

The Business Risk Integrated Control (BRIC) team is missioned to:

- Protect TikTok users from abusive behaviors and activities, including fake accounts, social spam, growth fraud, etc.;

- Secure platform health and community experience authenticity, for content consumers, creators, advertisers and beyond;

- Build infrastructures, platforms, and technologies, and collaborate with many cross-functional teams and stakeholders to improve the healthiness and transparency of the TikTok platform.

The BRIC team works to minimize the damage of inauthentic behaviors on TikTok platforms (e.g. TikTok, CapCut, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc. In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product eco-system. The work needs to be fast, transferrable, while still down to the ground to make quick and solid differences.

Responsibilities:

- Establish and enhance risk defense strategy, operational excellence, plus technical roadmap of a risk domain of TikTok products/platforms (e.g., fake accounts detection, social spam, financial fraud, etc.).

- Own end-to-end risk defense business results of the given risk area, drive planning and execution, win trust from internal stakeholders and external users.

- Within the given managerial scope, uplevel engineering excellence and culture, support career growth of engineers and data scientists, deepen XFN collaboration, empower the team for long term success.

Qualifications:

Minimum Qualifications

- Master or above degree in computer science, statistics, or other relevant, machine-learning-heavy majors.

- Solid engineering skills. Proficiency in at least two of: Linux, Hadoop, Hive, Spark, Storm.

- Familiarity with data mining, data science, machine learning or finance/social platform risk defense. Bonus given if possessing at least one advantage among risk control, data science, machine learning, risk engine, realtime computing.

- Strong ownership; proactive, skillful, candid and clear communication; ability to handle high complexity, urgency, cross-functional alignment; stay empathetic and calm;

Preferred Qualifications

- 4 years of technical leadership experience in relevant industry jobs.

- 2 years of software engineering or data science managerial experience in relevant industry jobs.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

The Client:

The organization is a prominent global player in the maritime and logistics industry, specializing in container shipping services. With a robust network spanning multiple continents, it offers a wide range of shipping solutions to facilitate international trade.

Job Scope:

The individual will be involved in performing study of trade volumes, shipping patterns and the market. This will be crucial in ensuring cost efficiency and profitability for the business.

Responsibilities:

· Conduct and develop study of trade volumes, market circumstances and shipping patterns for the specific trade lane assigned.

· Increase cost effectiveness and profitability through assessment of shipping routes, capacity and pricing.

· Develop trade forecasts through analysing the market.

· Work closely with stakeholders on trade and growth plans to ensure operational efficiencies.

· Encourage the development of new trade channels and evaluate prospective expansion prospects.

· Monitor shipping operations performance indicators and provide recommendations for enhancements.

The Ideal Candidate:

· Bachelors Degree in Maritime, Business or any related discipline is a plus.

· More than 3 years of experience in the shipping industry with strong background in data analytics and market research on trade lanes is advantageous.

· Proficiency in Power BI, Dashboarding and other reporting tools is a plus.

· Individuals with great communication and stakeholder management skill is a plus.

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Only candidates with prior business project management skills and prior experience with financial products will be considered.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

E&M Manager (A1 leading MRT contractor)

Our client is a renowned A1 main contractor with over 20 years of experience in the local construction industry. They have successfully delivered iconic civil and building projects across Singapore, contributing significantly to the nation’s infrastructure landscape. Currently, they are seeking an experienced and highly motivated E&M Manager to join their team for a prestigious cross-island line MRT project.

Job Description:

As the E&M Manager, you will play a key role in managing and overseeing the Electrical and Mechanical (E&M) aspects of the project. You will work closely with the project team to ensure that all E&M works are completed on time, within budget, and in compliance with the required safety and quality standards.

Key Responsibilities:

• Lead and manage the E&M scope of work for project, ensuring timely and quality delivery.
• Supervise and coordinate E&M subcontractors, consultants, and suppliers to ensure project objectives are met.
• Oversee the design, installation, and commissioning of E&M systems, including electrical, mechanical, and control systems.
• Manage E&M budgets, procurement schedules, and track progress against milestones.
• Ensure compliance with local regulations, safety standards, and quality requirements.
• Provide technical guidance and mentorship to junior E&M engineers and team members.
• Resolve technical issues and facilitate troubleshooting during project execution.
• Prepare and review project reports, schedules, and other documentation as required.

Requirements:

• Bachelor's Degree or higher in Electrical or Mechanical Engineering.
• Minimum 10 years of experience in the construction industry, with a proven track-record in delivering MRT/LTA projects.
• In-depth knowledge of E&M systems, including design, installation, and commissioning.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Familiarity with local regulations and safety standards related to LTA projects.

Location: East

Interested candidates kindly forward your CV to [email protected] (Jiang Wenyu, Reg No: R1332558). You may email this great opportunity to someone who would be a great fit for this role.

PeopleSearch Pte Ltd

EA License No: 16S8057