Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Job Summary

We are seeking a highly skilled and motivated Compliance Manager to oversee and manage the company’s regulatory and compliance framework. The ideal candidate will ensure adherence to local and international regulations, including licensing requirements, Anti-Money Laundering (AML) policies, and Know Your Customer (KYC) and Know Your Business (KYB) protocols.

Key Responsibilities：

Regulatory Compliance & Licensing

• Lead the application and management of regulatory licenses, including submissions to the Monetary Authority of Singapore (MAS) and other relevant authorities.
• Stay updated on applicable laws and regulations governing cryptocurrency and financial services industries.
• Liaise with regulators and ensure timely reporting and communication on compliance matters.

AML/CFT Program Management

• Design, implement, and maintain a robust Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) compliance framework.
• Conduct periodic AML risk assessments for the business and its products.
• Ensure compliance with MAS guidelines, including TRM (Technology Risk Management) and PSN01 requirements.

KYC and KYB Processes

• Develop and manage KYC/KYB policies to onboard customers and business partners effectively.
• Oversee customer due diligence (CDD) and enhanced due diligence (EDD) processes for individuals and corporate entities.
• Regularly review and update KYC/KYB processes to ensure alignment with regulatory expectations.

Policy Development & Implementation

• Draft and implement compliance policies, procedures, and controls tailored to business activities.
• Provide training and guidance to internal teams on compliance best practices and emerging risks.

Monitoring and Reporting

• Conduct internal audits to ensure adherence to compliance policies.
• Monitor transactions for suspicious activity and report suspicious transactions (STRs) as required.
• Maintain records of compliance activities, audits, and findings.

Collaboration

• Work closely with product, operations, and legal teams to embed compliance in business processes.
• Support the development of new products by providing compliance guidance and risk assessments.

Key Requirements

Qualifications

• Bachelor’s degree in Law, Finance, Business, or a related field.
• Professional certification in AML (e.g., CAMS) or compliance is a plus.
• Minimum 3 years of experience in regulatory compliance, preferably in cryptocurrency, fintech, or financial services.
• Hands-on experience with MAS regulations and licensing processes.
• Proven track record in managing AML, KYC, and KYB programs.
• Strong understanding of cryptocurrency and blockchain technologies.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.
• Effective communication and stakeholder management skills.
• Fluency in English is required; proficiency in Mandarin is a plus..

Job Description

A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Responsibilities

· Plan and implement projects

· Help define project scope, goals and deliverables

· Define tasks and required resources

· Collect and manage project team

· Manage budget

· Allocate project resources

· Create a schedule and project timeline

· Track deliverables

· Support and direct team

· Lead quality assurance

· Monitor and report on project progress

· Present to stakeholders reports on progress as well as problems and solutions

· Implement and manage change when necessary to meet project outputs

· Evaluate and assess the result of the project

Qualifications

· Excellent communication skills

· Problem-solving and leadership skills

· Project planning, risk management, time management and other project management skills

· Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager

· Experience in strategic planning, risk management and/or change management

· Proficiency in project management software tools

· Contract negotiation

· Conflict resolution experience

JOB SUMMARY

• Delivering and achieving assigned recovery targets. Implementing new strategies and tactics to improve recovery performance, training and coaching staff to improve performance. Oversees bottom line metrics including forecasting.

RESPONSIBILITIES

Strategy

• Awareness and understanding of the Bank’s business strategy and model appropriate to the role. In addition, to implement account strategy to ensure the facility outstanding is recovered or the account is rehabilitated to a satisfactory status for BB and ME problem accounts.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Bank and the companies operate in.
• Keep abreast with the macro economic factors impacting the economy to ensure the team is adequately resourced and minimize / mitigate any upcoming risks
• Deliver on financial goals – Gross Charge Off, Recoveries, Delinquency rates and cost
• Work closely with the Product and Credit policy teams to ensure sharing of timely feedback so that timely appropriate actions can be taken by the different functions to tighten risk appetite, if necessary

Processes

• To ensure effective utilization of resources with objectives of minimizing credit losses, maximizing recovery and managing costs.
• Review and ensure adequate and accurate collections performance & cost MIS and KPIs are in place and prepared in a timely manner, to facilitate performance management of the Collections Department
• Responsible for preparing the plan to deliver on Loan Impairment budget for the year.

People & Talent

• Employ, engage and retain high quality people
• Lead through example and build the appropriate culture and values within the Function and across the wider organization.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
• Ensure there is a training plan for the team to upskill and drive performance

Risk Management

• The ability to interpret financials and the account performance of a company, identify key issues based on the information, put in place an account strategy to recover outstanding ad then either exit or return the company to normal status for ME problem accounts.
• Minimize credit losses, maximize recoveries
• Resolution of complaints from clients and MAS
• Making optimal use of all collection tools and using analytics and data segmentation to enhance collection efficiency.
• To ensure that portfolio analysis conducted by the Credit team is fully leveraged for collections activity.

Governance

• Be robust and support scale, drive standardization and automation.
• To ensure that all collections activities are carried out in compliance with the agreed standards and with due recognition of the regulatory guidelines within the country and the overall OR framework.
• Liaise with Collection & MIS Hub where appropriate to maximise benefits of centralisation.
• Uphold customer engagement and conduct principles of during customers interactions.
• Ensure adherence to the OR Assurance Framework in the identification, assessment, mitigation and control and monitoring of risk. Ensure adequate traction, track and follow through management actions to mitigate identified operational risks exposure.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Singapore / GSF Risk CPBB - Collections to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Internal : Risk, Business, Legal & Compliance, Operations, CDD, Operational Risks
• External vendor : Law firms, Private Trustees, valuers, auctioneers, repo agency

Our Ideal Candidate

• 5+ years of experience in leading Recovery teams across all retail products, managing foreclosure/repossession.
• Well versed with Dialler and Collection/Recovery strategy.
• Attentive to detail, understands processes and local regulations, and keeps the unit audit ready all the time.
• Experienced in managing big and diverse teams.
• Is foresighted, able to see the big picture and align the unit’s deliverables with the organizations objectives.
• Good stakeholder management skills.
• Outstanding communication skills, both oral and written.
• Need have good presentation skills (excels in PowerPoint).
• Outstanding project management and analytical skills with an ability to multitask and manage competing priorities with a track record in creative and successful problem-solving.
• Highly entrepreneurial with a high level of energy, dedication and an unrelenting drive to deliver value.
• Education : Bachelor's degree.

Role Specific Technical Competencies:

• Communication Skills
• People Management Skills
• Stakeholder Management
• Collections Process
• Product Knowledge
• System Knowledge
• Complaint Handling
• Analytical Thinking
• Problem Solving
• Presentation Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

-Oversee and Manage existing and new projects

-Make sure meet deadline and client's expectation

-Manage workers job schdule

-Able to drive lorry

-Basic computer skills (MS words,Excel and Emails)

-Knowledge of renovations jobs

-Able to work OT and night shifts

-Able to communicates with Clients and Supplier when necessary

Role Responsibilities:

Student Enrolment Conversion

Successfully work towards the goal of converting visits and “opportunities” (qualified leads) into applications and firm enrolments.

• Develop personal rapport with prospective parents and students
• Understand the profile of students and deliver best-in-class admissions pitches and school tours
• Prepare and tailor admissions pitches and tours to individual needs of prospective students and parents
• Schedule and confirm timing for personal tours/school visits
• Deliver personalised visit experience to each prospective parent and student
• Conduct 1:1 and group tours of the school and answer parent and student queries during post-tour consultations.
• Provide post-tour follow-up with each individual family and continue to foster a personal relationship

Brand – ambassador representative

Serve as front-line representative to families and external community; integral to ensuring Lorna Whiston provides the best customer service as evidence by initial admissions and enrolment experience.

• Act as brand ambassador and present the schools to prospective parents and students at recruitment events, open days and information sessions locally and in overseas markets
• Know the school’s unique-selling points and continuously learn new features of the school; communicate the school ethos and programs effectively
• Build relationships with key partners, affiliates and influencers in the communities locally
• Assist the Customer Management Team as needed through application and offer process
• Deliver group tours during Open House and participate in other recruitment activities as needed

Reporting and Data

Manage pipeline of opportunities and diligently update CRM platform.

• Input notes on specific families in the CRM platform
• Ensure accuracy in reporting and data collection
• Any other requirements deemed necessary by the Head of Lorna Whiston Schools

Job Requirements:

• Direct sales experience in a highly personalised B2C environment ideally though not necessarily in education or related business; previous recruitment or admissions experience in schools a plus
• Pro-active and shows initiative ; able to work independently with minimal direction
• Excellent verbal communication, presentation, and persuasion skills in a 1:1 and group setting
• Result oriented and driven by successful outcomes
• A team-player who is able to work with different parties to achieve the overall goal
• Experience in dealing with clients in a multi-cultural setting
• Experience with CRM systems such as Hubspot is an advantage
• Strong relationship management skills
• Exceptional English language proficiency, both spoken and written
• Diploma/Bachelor Degree

Role Information:

Reports to: Head of Lorna Whiston Schools

Contracted Hours: 40 hours per week (including Saturdays and Sundays). The two rest days are on weekdays.

Location: Singapore

Job Description :

• Plan, forecast and oversee the day-to-day construction activities of the project.
• Lead the Engineers/Coordinators/Supervisors and provide on-the-job coaching as required
• Reviewing manpower planning and monitoring of work scheudlules to ensure orderly delegation of jobs and smooth operation
• Track sub-contractors work progress, provide weekly schedules and conduct daily coordination meeting to ensure project timelines are met by sub-contractors.
• Logistic/Hoisting/Scaffolding Access arrangements for daily operation needs
• Material requisition planning and schedule delivery.
• To ensure that the site activitie are executed in accordance with specifications budget and time schedules.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects.
• Ensure to exercise effectively safe and economical methodology and enforces project standards
• Oversee quality control and safety and health matters on site.
• Conduct regular internal, subcontractor and site safety meeting.
• Ensure that proper housekeeping is maintained at all locations at all times.

Requirements:

• Bachelor’s Degree in Civil Engineering
• 7 years and above experience in building projects/civil preferred
• Good communication skills and able to interact with all level of staff
• Able to work independently, good people management skills to coordinate between the various disciplines and teams on the project.
• Possess good problem-solving skills
• Experience in condominium construction highly preferred

The Spa Manager will be responsible for overseeing the daily operations of a spa, managing staff, ensuring outstanding customer service, and maximizing profitability. Responsible for developing and executing marketing strategies, creating a relaxing and enjoyable atmosphere, and making sure that all staff members are properly trained and adhere to standards and procedures.

Responsibilities

• Manage day-to-day operations of the spa
• Recruit, train, and supervise staff members
• Create and execute marketing plans to drive business and increase revenue
• Ensure excellent customer service and guest satisfaction
• Monitor and maintain inventory and supplies
• Oversee facility maintenance and cleanliness
• Ensure compliance with all regulations and codes
• Prepare budgets and financial reports
• Develop and implement procedures and policies to maximize efficiency and productivity

Requirements

At least 5 years and above in the industry and with relevant experience

Strong interpersonal communication skills

Energetic, enthusiastic character with passion and high influential skill

Proven leadership skill and positive mind

Good learning attitude to excel in all areas

Job description:

1. To ensure excellent customer services

2. ⁠Monitor all incoming air & sea freight shipments and updating the details of such shipments under each job number

3. ⁠To ensure proper preparation of all necessary documentations - Air Waybills, Bill of Lading, Invoices and Packing Lists etc

4. ⁠To ensure proper and updated stocklist and offlanding list

5. ⁠To ensure proper preparation of Delivery Orders and Receipt Orders.

6. ⁠To manage and ensure proper planning of local deliveries and export air/seafreight/courier shipments to various destinations.

7. ⁠To ensure smooth coordination with boat operators, shipchandlers, agents or Owners for delivery/loading to vessels at the anchorage, PSA container ports and the shipyard

8. ⁠To manage all warehouse operations to ensure that all cargo are picked, packed and loaded accurately

Requirements:

1. Excellent knowledge of air and sea freight procedures and formalities

2. ⁠Min 3 years experience in aur and sea freight industry

3. ⁠Familiar with trade web live

4. ⁠Familiar with LT Connect

5. ⁠Familiar with shipyard, Jurong Port and PSA delivery formalities

6. Positive mindset

7. ⁠Able to multitask

Develop new business opportunities and actively source for new leads

· Research, understand and identify the client's needs

· Preparing of proposal & quotation

· Produce sales to achieve monthly sales targets

· Assist in business development department

· Coordinate with other team members and training director to optimize the sales effort.

· Be responsible to all accounts under his/her control

Requirements:

· Candidate must possess at least Diploma in Business Management, Marketing, Communications or relevant studies

· Require language(s): English

· Able to associate with different types of people

· Must have strong verbal and written communication skills

· Sales driven and results oriented

JOB DESCRIPTION

• To develop and maintain, as appropriate, departmental rules for guiding performance of staff.
• Share responsibility with DOE/CE for the supervision of outside contractors working in the hotel.
• Supervise the established guidelines and systems to ensure the most efficient operation at the most economical cost.
• Conduct daily rounds of the Hotel back of the house and public areas, checking every outlet for deficiencies and raising maintenance requests accordingly.
• Instruct and assist when necessary the Plant Supervisor in the chemical testing of all water systems and advise on the proper remedial action.
• Through other departments, attitude and appearance, promote a high level of interaction with the other departments and a high degrees of guest satisfaction.
• Supervise the out sources contractor carry out all mechanical and electrical equipment, fire protection, kitchen equipment, etc. maintenance program to meet hotel and club operation need.
• To ensure that all employees are fully familiar with and have a complete understanding of the hotel’s policies relating to fire, safety, hygiene and health and that these policies are strictly adhered to.

JOB REQUIREMENT

• Bachelor degree or diploma in Engineering.
• Minimum 5 years of experience in a 5 star hotel.
• Sound knowledge in Building Services Engineering and Management.
• Good Command in English.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

Benefits Summary:

• Up $4000 + Benefits + Bonus
• 5 Days work week
• Working Location: Central
• MNC with good working environment

Responsibilities:

• Oversee and drive store sales performance with the team
• Establish and develop service operations to ensure a seamless customer experience
• Oversee retail administration and assign staff duties according to operational requirements.
• Coordinate crisis response and recovery activities by business continuity policies
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Roles & Responsibilities

We are looking for enthusiastic application development manager who will participate in developing the new generation of financial applications for our customers, including leading banks and brokers in Asia.

Responsibilities

Managing a team of software developers and be Involved in the whole development life cycle

• UI/UX Design
• Development in frontend / backend API
• Testing
• Documentation

Requirements

• At least 8 years experience in application development
• Experience in web application development:
  - React, Vue, Node.js and Python
  - Responsive Web Design
  - Java
• Familiar with Microservice and RESTful API
• Preferably having knowledge of the financial data and experience in the financial market.
• Good communication skills and be a good team members
• Passionate about technology

Job Description

· Oversee all fleet management and transportation activities for construction projects.

· Verify purchase requisitions by project team; clarify unclear items and recommend alternatives.

· Coordinate transportation, storage, and distribution of construction materials and equipment.

· Develop and implement logistics strategies to ensure timely delivery of materials and equipment to project sites.

· Collaborate with project managers and suppliers to optimize logistics operations.

· Coordinate and manage various stakeholders in highly classified areas.

· Monitor and track construction material inventory levels and ensure proper stock management.

· Manage and optimize the use of logistics resources, including vehicles and manpower.

· Ensure compliance with safety, client regulations, and company policies.

· Prepare and analyze logistics reports to identify areas for improvement.

· Resolve escalated issues from operations and coordinate with other departments.

· Perform other duties or tasks as assigned.

Qualifications

· Possess at least a Degree in Logistics, Supply Chain Management, Construction Management, Transportation, or equivalent.

· At least 5 – 7 years of experience in fleet or transportation management

· Excellent communication and leadership skills, with the ability to manage staff.

· Strong organizational, decision-making, and problem-solving skills.

· Ability to work in a fast-paced environment.

· Good analytical skills with a keen eye for detail.

· Preferably possess a valid Class 4 (forlift) and above license.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Managing the day-to-day operations of the company and ensuring departments deliver quality services to clients
• Establishing goals that challenge the organization to achieve them, and communicating these goals to the team
• Developing and managing the annual budget, and monitoring financial performance
• Building relationships with stakeholders, such as investors, suppliers, and partners
• Leading the team to achieve targets, and providing guidance and mentorship to staff
• Evaluating operational and financial performance, and implementing strategies for improvement

1. In charge of the company's marketing team, make regular review of team member's performance

2. Arrange meet up with local hotels and promote our services

3. Arrange meeting with hotel for discussion of housekeeping and banquet contract

4. Sign up Contract with potential client

5. Maintain relationship with our client on regular basis

6. Lead the Marketing team to promote all our service

Candidate who had strong connection with local and oversea hotels and MIST are most welcomed

Give priority to Singaporeans or PR

Job description

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high-level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and address training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations in order to improve them
• Act as a key contact with customers who have technical issues

• Reports to Project Manager
• Overseeing and directing construction projects in terms of MEP part
• Coordination with PM & MEP consultants and government authorities
• Coordination with other site department (Construction team) to resolve discrepancies & technical issue to ensure project completion on time within budget
• Checking MEP deliverables of Project requirement and ensuring achievement of quality standards
• Supporting Construction Manager to plan ahead to prevent problems and resolve any emerging ones
• Comprehensive understanding of the contract documents (MEP drawings and specifications), phasing plans, construction sequence and project schedule
• Reviewing and comment MEP sub-contractors’ submittals and drawings
• Select MEP equipment and track inventory
• Liaise with the client, PM and consultant
• Preparing & conducting progress report and technical meetings for MEP works
• Reviewing MEP Engineering team member performance periodically
• Participate in any WSH-related campaign and activities when required. (WSH Inspection, TBM, etc.)
• Participate and/or advise to formulate WSH control measures with the Risk Assessment Team (RAT) for assigned duties.
• Ensure the activities comply with the local Authorities’ quality, environment, health & safety requirements and Clients’ General Specification
• Overall responsibility of Electrical Section for the Project

Job Requirements:

• Degree in Electrical Engineer or related
• Minimum 10 years of relevant experience in A1 MNC Construction firm for high rise building projects is mandatory for this position
• Proficient with the construction Industry System and be able to discuss it with HQ from Korea and Branch office
• Location: Central (Beach Road)
• Project: Commercial Building

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary

The role of the Restaurant Manager is to ensure outlet operations are professionally conducted, operational efficiency, top customer services and ensure profitability of the outlet.

Main Duties & Responsibilities

The role of the Restaurant Manager is to ensure successes of all operational matters by providing operational leadership and guidance as the Restaurant Manager and service personnel with the aim of achieving remarkable customer satisfaction, service deliveries, product consistency and adherence to all restaurants and operating standards.

The position acts as a key role, ensuring an authentic Brotzeit experience that offers guests a deviation from the ordinary. The role is based in the field (hands-on approach) and works directly with the Senior Leadership. Ensuring transparent internal and external communication, satisfaction, productivity, maximisation of financial performance, resources, and effective controls.

Likewise work in collaboration with HR, Training and Development, Marketing, Group Executive Chef and other interdepartmental parties ensuring promotions, concepts, product availability and disseminated.

Build a strong rapport and professional relationship with our Stammtisch Members, in particular our top tier Gold Members and ensure our Teams recognise them and always deliver memorable experiences.

1. Human Resources Assistance

• Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment, as well as embracing teamwork and positivity.
• Create a good working environment and develop subordinates by identifying areas of training needs and actions to support it.
• Orientate and train employees and ensure that everyone has a complete understanding of the company’s F&B menus, service standards and policies by using the operations training manual.
• Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development. Include the Chef and Training & Development Manager.

2. Operational Assistance

• Ensure daily opening and closing duties in the outlet are properly executed.
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.
• Maintain high level of customer service by embracing the 8-Steps of Excellence as per QSC standards and uphold compliances.
• Ensure overall restaurant image is maintained and the brand is well represented. Report faulty equipment, signages and provide suggestions/quotations for speedy repair.
• Conduct and document daily roadcalls and training via the DER report. Work closely with HR and the Training and Development Manager for staffing and upskilling
• Communicate daily and act as liaison between operations staff and management.
• Ensure that POS system is operational and accurate at all times.
• Provide co-ordination and services for both kitchen and service.
• Report on time, in proper uniform and grooming. Likewise ensure your team members are correct dressed and groomed.
• Provide suggestion or develop new SOPs to improve on operation and service sequences.
• Execute any other duties as requested by immediate superiors.

3. Financial Assistance

• Achieve Business KPIs set by management.
• Achieve daily and monthly sales target and report sales and cost of labour of the outlet via StaffAny and duty roster.
• Ensure that the outlet budget is strictly adhered to and that all costs are controlled including Shop Expense, Cost of Goods & Cost of Labour.
• Produce an accurate monthly stock take, control, and report wastages, and any other form of loss, breakages or complimentary offers.
• Managing daily sales transactions, cash float and deposits.
• Monitor handling of dining vouchers, discount, cash, petty cash, and tips in the outlet is adhere to company’s cash handling policy and guidelines.
• Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet.
• Verify OT, OIL and Casual Labour hours monthly. Ensure leave calendar planning for all FOH personnel.

4. Administration Assistance

• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations. Ensure per-stock is aligned with business needs.
• Monitor proper ordering, receiving, storage procedures are being followed.
• Maintain an attractive and orderly appearance in the outlet.

5. Promotion Assistance

• Motivate, guide, and train the staff in upselling food and beverage items. As well as product knowledge.
• Attend to guest requests and attend to guest complaints as required.
• Ensure that all staff are properly informed on promotions, 86 and information related to best customer services.

Skills

• Possess effective management skills.
• Good command of spoken English.
• Any additional language (eg. German) is an added advantage.
• PC literate with knowledge in MS Office.

1. Overall in charge of the restaurant operation
2. coordinate with chef on products development
3. train and supervise staff development and well being
4. responsible for customer service
5. ensure safe and accurate cash management
6. take necessity action to ensure cleanliness of premises and hygiene practices of all staff