Job Description & Requirements

Yard Operation Officer

Receive container/tanks summary

Receive import survey form from driver

Inform relevant parties of import damaged container with survey report

Coordinate with Reach Stacker operators on storage location

Update inventory

Coordinate with Kalmar operators on storage location

Update TC on export schedule in sequence

Update in Yard Management System

Must be able to work overtime when required.

Working hours :

Mondays to Friday: 8.30am to 5.30pm

Sat: 8.30am to 12.30pm

one month rotate to work one Sunday

Work Location: Jurong Island.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Warehouse Assistant

Job Description:

Ensure the daily order pick list are accurately picked and/or packed before cut-off time;

Preparing delivery for drivers;

To receive incoming goods;

Unloading goods from container/truck, sorting and store at designated racks;

Stuff/unstuffing container;

Manage warehouse inventory;

To maintain daily housekeeping of the warehouse area;

Perform any other duties as

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Responsibilities:

• Manage the team working on platform infrastructure, operations, security, and roadmap to deliver new capabilities for platform.
• Streamline and enhance the CI/CD processes to improve development efficiency and reduce time-to-market. Implement automation tools and practices to enable faster and more reliable deployments.
• Support projects onboarding to DevSecOps platform by creating/maintaining their CI/CD pipelines.
• Continuously monitor the technology landscape, including emerging trends focussing on “Frameworks & Languages, Platforms, Tools and Techniques”.
• Work with team to assess the potential impact and relevance of emerging technologies by conducting in-depth research, experimentation, and proof-of-concept projects.
• Regularly publish the outcome of technology assessment and evaluation, and work with the respective team for adoption.
• Manage and lead team to conduct application security design review and source-code security review to realise our vision of “shift-left” and continuous security review.
• Provide technical leadership, guidance, and direction to the application security team.

Requirements:

• Degree in Computer Science, Computer Engineering or equivalent with at least 3 years of experience in Devops
• Strong experience in engineering platform management
• Familiar with DevSecOps, and popular security tools such as Checkmarx, Fortify, Nexus, SonarQube
• Hands-on coding experience for designing and implementing applications in common programming languages such as .NET, Java or ReactJS
• Good knowledge and experience in AWS or Azure cloud infrastructure, cloud native service design and development, especially the security best practice and implementation details to ensure design and implementation of cloud native application is secure and robust
• Excellent communication, motivational, and interpersonal skills.

Shortlisted candidate will be offered a 1 Year agency contract employment.

Job Posting Title Functional Business Analyst – Credit & Loans

Job Responsibility
• Requirements Analysis & Elicitation
• Collaborate with BU Specialists to elicit, review and update business requirements
• Analyse "to be" business and operations processes based on the agreed requirements and / or function points, determine the areas of impact and overall high level solution
• Challenge business stakeholders to drive out the real business outcomes that are required to realise the customer and business propositions; not simply recording requirements
• Responsible to analyse and define non-functional requirements based on business requirements
• Monitor and manage risks /issues related to requirements and scope creep
• Write business functional release notes and contribute to deployment plan
• Team Collaboration
• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform initial impact assessment and high level estimation for Project Change Request

Technical Skills & Experience
• Strong business domain knowledge in banking
• Bachelor’s degree in engineering/ business/ finance or equivalent

• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Solid understanding of business architecture methodologies & techniques including their practical application
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Experience of delivering projects using agile methodology
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Minimum 10 years of relevant banking and/or consulting experience

Responsibilities:

· Analyse, develop, enhance, debug, support, maintain, test applications

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• Understand each BANK business unit's Role & Access provisioning processes

• As a role maker Review and Create Business Policies and Roles in identity Management System

• Understand and Validate the Application or Department level Role Matrix.

• Follow-up on Consolidated Access certification feedbacks/queries

• Perform target account reconciliation against the Identity Management system,

• Help the IDM team by completing the daily tasks assigned

• Provide administrative support to IDM team

• Maintains a High level of quality and productivity per BANK standards

• Comfortable working independently with minimal supervision

• Strong verbal and written skills

• Excellent computational ability

• Effective communication skills

• Ability to multitask effectively

Key Domain/ Technical Skills:

Ø Knowledge on access control, preferably RBAC (Role Based Access Control)

Ø Strong knowledge of Oracle SQL and proficient in writing complex SQL queries

Ø Practical knowledge of scripting languages, preferably Python / Java

Ø Hands on experience with Reporting tools

Ø Comprehensive knowledge in User Access Management and Application Access Matrix

Ø Comprehensive knowledge in Identity Management implementations

Key responsibilities:

• Deliver a 1st class Production Support service to Bank's Channel’s stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Job Description

· Maintaining necessary levels of inventory stock in the showroom.

· Counting and sorting of stocks.

· Clear understanding of the usage of the product, its price and design.

· Attending customer enquiry

· Assist customers in testing the merchandise and explaining the features present in the products or services being retailed.

· Good communication skills

'Pleasant deposition with customer service experience

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Job Description:

• Develop new business leads and clientele / supplier base, both locally and overseas.

• Provide dedicated services and relationship building with existing account.

• Develop business plan and sales strategy for the market that ensures attainment of company sales, goals and profitability.

• Identify new markets and business opportunities through research and analysing market trends.

Job Requirement:

• Diploma/Degree in Business/Sales/Marketing with at least 3 years of relevant experiences in overseas market (Hong Kong, China, Japan).

• Strong understanding of customer and market dynamics and requirements.

• Result driven with proven track record of performance and able to work independently.

What we are looking for:

- Familiar with IT contractual clauses to negotiate with suppliers, as one of the key deliverables of the scope is to review contracts for this role. Good knowledge on information technology contractual clauses:

* Scope of Services

* Payment Milestones

* Min Wage

* Man Days Estimation

* Confidentiality Agreement

* Intellectual Property/Ownership

* Breaches & Indemnity

* Governing Law & Jusrisdication

- Experienced Hire whom is focused on IT Services Sourcing & Procurement, understand the IT services nuances to facilitate on the negotiation with suppliers.

- 2 Types Of Domain (Any One Of Each): Software Application Contracts or IT Infrastructure Contracts

Department:

BANK's Techology Operations Strategic Sourcing Team to review and negotiate IT contracts with suppliers on IT initiatives across the Bank.

Job Description:

- Review and negotiate IT contracts with suppliers on IT initiatives across the Bank.
- Working in close collaboration with the Strategic Sourcing & Procurement colleagues, Group Legal and IT stakeholders to protect the Bank and to optimize the value from the supply market.
- Ensure compliance to BANK'S policies, process standards and guidelines.
- Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.
- Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform spa treatments following the established protocols, and allotted treatment times.

• Explaining spa treatments,and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Restaurang Assistant Manager

Requirements

1. Previous supervisory experience within a restaurant is preferrable.

2. Strong organizational and leadership skills.

3. Ability to resolve conflict in a professional manner.

4. Innovative and trustworthy.

5. Ability to remain impartial during conflict.

6. Available to work on shift schedule, including weekends and holidays.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

• Assisting in loading / unloading.
• Ensure goods are safely and timely delivered / collection.
• Expected to carry heavy items.
• Maintaining an organized travel schedule.
• Arranging for vehicle repairs when necessary.
• Ensure cleanliness of the vehicle at all times.
• Maintain accurate records of deliveries and follow company protocols.
• Build teamwork to improve productivity.
• Friendly personality, Positive attitude and Team player.
• Good communication skills.
• Problem-solving skills.
• Other ad hoc duties.

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Job Description:

Execute transformation of the in-house data architecture to streamline the flow and management of business data, build out analytics and visualization functions, and automate internal/external reporting with centralized data repositories and BI tools.

Build data flows and pipelines with high resiliency and integrity controls.

Adapt and migrate legacy reports to new BI platform.

Work closely with business stakeholders and subject matter experts to understand the business needs and then develop, test and deploy the appropriate solution.

Collaborate with the business technology division to adopt internal software engineering and data governance best-practices and ensure that delivered solutions comply with technology and security guidelines.

Deploy and enhance solution(s) progressively using agile/scrum methodology to meet business needs in a timely and adaptive manner.

Compile design and technical documentation on the solution(s).

Produce user guides and conduct workshops to train or coach users through the application change management process.

Manage and lead all unit testing, integration testing, user testing, regression and any other tests required for the new solution(s).

Providing hands-on guidance to users on functional and technical issues.

Job Requirements

Diploma/bachelor's degree in computer science, data science, software engineering or related fields.

Fresh graduates welcome; at least 3 years of relevant hands-on experience in requirements gathering, software development and database design is a plus.

Hands-on experience with scripting on PowerShell, Python, etc.

Writing SQL queries and working with MS SQL. Familiarity with data ETL and data warehouse/cubes is a plus.

Any relevant experience with coding on web/app/server-side applications is a plus.

Experience with source code management and deployment, agile development methodology, and DevOps.

Working day: 6 days

Working hours: 10am-10.30pm (1.5-2hrs break)

Provide two meals a day

Job scope:

•Need to carry heavy materials

•Need to prepare materials

•Need to cut meat

•Will provide on-job training

Work location: Sun Plaza (Sembawang MRT)

Whatsapp: +6580761774

JOB DUTIES:

• Process customers’ requests in the Card Member Services function, e.g.
Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications
• Complete all requests with accuracy and within the agreed Service Level Agreement
• Manage and resolve customers’ and business units’ feedback/complaints and
queries promptly
• Identify opportunities to improve productivity, risk controls, efficiency and service
quality in the team • Support in digitization effort driven by the management and ad
hoc /admin tasks assigned

Job Requirements:

• Diploma/Degree Holder
• Preferably 1 - 2 years of relevant banking experience.
• Able to multi-task and cope with change and diversity in a fast-paced environment
• Possess strong analytical and problem solving skills, able to think objectively and
'think outside the box' when analyzing issues
• Meticulous with an eye for details and quality mindset
• Strong cross-functional collaboration and communications skills, driving outcomes
through influence and negotiations
• Proficient in the use of Microsoft Office, specifically Microsoft Excel, Word &
Powerpoint

• Team player, self-motivated and resourceful

Training Programme Details (Upcoming Training in Feb 2025)

- There will be a 1-2 months training programme whereby you will be required to pass a role-play & technical assessment in order to be posted to your work teams (2 attempts given)

- Minimum attendance required (95%) in order to pass the training programme.

Shift Timings (Choose 1 Option):

Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Responsibilities

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

● Configure, maintain, and enhance CI/CD pipelines to streamline change and release management processes, ensuring efficient and reliable software delivery.

● Maintain and integrate tools for configuration management, build automation, continuous integration/deployment, monitoring, reporting, and alerting.

● Implement and operate monitoring and alerting tools to ensure system reliability and availability.

● Develop and maintain automation scripts for tasks such as server configuration, CI/CD workflows, and infrastructure provisioning.

● Participate in capacity planning and risk management, ensuring systems are prepared for growth and unforeseen challenges.

● Explore and adopt innovative DevOps methodologies to improve production reliability and overall system availability.

● Apply and enforce security practices to protect the organization’s infrastructure and data, adhering to industry standards and regulatory requirements.

● Collaborate with cross-functional teams to build high-quality, scalable environments that support both development and production systems.

● Efficiently prioritize and execute tasks in a fast-paced, high-pressure environment.

Requirements :

Bachelor’s degree in Computer Science, IT or related fields

· At least 2 years of hands-on DevOps Engineering experience, complemented by an additional 2 years or more in Software Engineering or System Administration roles.

Technical Proficiency:

· Hands-on experience with AWS services, including deployment and management of cloud infrastructure.

· Proficiency in containerization technologies, particularly Docker and Kubernetes, with practical experience in production deployments. Hands-on experience with Openshift is an advantage.

· Expertise in Infrastructure-as-Code (IaC) tools (e.g. Terraform, CloudFormation) for provisioning and managing cloud infrastructure.

· Strong understanding of Linux server administration, with scripting proficiency in Bash.

· Solid knowledge of virtualization and networking concepts, including firewalls, DNS, and load balancers.

· Familiarity with GitOps tools (e.g., ArgoCD, Flux) for automating infrastructure and application deployments.

· Enhance developer productivity by maintaining efficient and developer-friendly CI/CD workflows, and optimizing build times.

· Support developers in debugging and troubleshooting deployment-related issues to ensure smooth integration with production systems.

Monitoring & Analytics Tools:

· Experience with tools like Prometheus, Grafana, and ELK/Opensearch/Elasticsearch for monitoring, logging, and visualization.

Scalability and System Design:

· Understanding of highly scalable distributed systems and system architecture principles.

· Breadth of knowledge across operating systems, cloud computing, and distributed computing domains.

Soft Skills & Collaboration:

· Excellent troubleshooting skills and strong technical aptitude to diagnose and resolve complex issues.

· Effective communication skills to work in SCRUM teams and foster collaboration across diverse stakeholders.

· Ability to prioritize tasks effectively in dynamic and high-stakes environments.

Responsibilities :

● Create and maintain automated test cases, test plans and test framework ensuring that they are up to date with requirements and policy changes

● Create, maintain and improve the automated test framework and test environments

● Conduct testing on new features and file defects

● Perform various tests such as manual/functional/performance/exploratory tests and support UATs

● Assist in resolving production cases

Requirements :

• Bachelor’s degree in Computer Science, IT or related fields
• At least 3 years of professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Proficiency in programming languages such as Java or Kotlin. Knowledge of Spring Boot will be an advantage
• Experience with open-source automated testing frameworks such as Cucumber, TestNg and Playwright
• Experience with open-source performance testing tools such as JMeter, Gatling, Locust or enterprise level tools such as HP LoadRunner
• Experience with open-source penetration testing tools such as ZAP, Burp Suite, SQL Map or enterprise level tools such as HP WebInspect, Nessus, CheckMarx
• Experience working in SCRUM teams
• Excellent communication and collaboration abilities
• Proactive, self-driven and motivated

Who we’re looking for?

You will be working on Enterprise Architect and DevSecOps initiatives for THE BANK and will be involved in activities across the two domains with focus on JIRA and visual display like KIbana.

What you’ll do

• Participating in defining and operating the architecture governance process to ensure change initiatives align to the vision and roadmaps.
• Working closely with Domain Architects across key initiatives and projects to apply architecture principles and standards and develop reference architectures and design patterns.
• Communicating the principles, standards, vision, and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Providing thought leadership on architectural or other topics, developing a forward-looking view of current and emerging technologies and their impact on the Enterprise Architecture
• Maintain and improve the process and tools to enable Enterprise Architect functions, owns, and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes, which mainly driven with JIRA software
• Embedding Platform Thinking in everything

Requirements:

• Be independent, a quick learner and good team player.
• You can work independently with minimum guidance.
• Have good English communication skills to work with various seniorities of stakeholders and colleagues.
• Experience in using JIRA for at least 2 years and open to learn visual apps like Kibana, Elastic
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills)
• A passion for learning and the willingness to solve problems.
• Strong negotiation skill and results orientated.
• Good in time management and able to multi-tasking.
• Good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives.
• Capability to think conceptually and identify patterns across seemingly unrelated situations.
• Bachelor’s degree in engineering, Computer Science or equivalent

BIG PLUS:

• Technically strong in different integration mechanisms with open systems, AS400 and Mainframe
• Comfortable in working in an environment which is vendor intensive.
• Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation.
• Formal architecture certification (TOGAF or equivalent)

Work Hours:

24x7 Overnight On-Site Rotational Shift Required

Responsibilities:

· Practical experience in data encryption, key management, and cryptographic technologies.

· Understanding of encryption techniques, tools, and best practices.

· Preferred experience with Hardware Security Modules (HSMs), key management systems, and data protection solutions.

· Familiarity with security protocols such as TLS and SSH.

· Proficiency in cryptographic principles, digital certificates, and Public Key Infrastructure (PKI) standards.

· Knowledge of various operating systems and file systems.

· Supports SSL activities such as CSR generation, Certificate Issuance and Cert Injection

· Support Issuance/Revoke of certificates for Mac OS and other systems

Requirements:

· Willing to work during weekend or wee hours to support security administration activities.

· Must demonstrate strong analytical and problem solving skills.

· Must be process oriented and organized.

· Must be able to communicate ideas, both in written and verbal, in a clear, concise and professional manner; including technical writing skills.

· Team skills, including ability to establish and maintain effective working relationships with all levels within an organization, fostering collaboration internally/externally with vendors and staff.

Key Domain/ Technical Skills:

· Cryptography

· Java

Responsibilities:

1. Stakeholder Relationship Management
   a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
   b. Prioritize business requests and co-create Business Roadmap with business segments
   c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
   d. Supports effective business change by building relationships with business leaders, technology and operational business partners
2. High Level Solutioning
   a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
   b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
   c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
   d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
3. Change Implementation Planning & Management
   a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
   b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
   c. Work with business technology services team on the smooth delivery of the solution
   d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
   e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
4. Managing RUN
   a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
   b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
   c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
   d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed
5. Sustainable Improvements
   a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
   b. Improve systems by studying current practices; designing modifications.

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language
• Works with the testing service providers and other BANKS stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various BANKS stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by BANKS stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all BANKS stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements:

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.

Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Key Domain/ Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Basic salary: $2.2k above

Monday to Friday: 8am- 6pm

Job scope:

Reply email

Receive call

Simple data entry

Locaton: Bukit Batok

Whatsapp: +6580761774

Job Roles and Responsibilities

· It is the responsibility of this role to oversee all aspects of product marketing using a variety of tools. This includes maintaining and enhancing current marketing tools utilized by the Company, such as the website and CRM systems. Additionally, the individual in this role will be responsible for creating daily and monthly Company write-ups for newsletters and other marketing materials. Market research will also be essential in order Gain market insights and business intelligence

· Develop and implement relevant marketing strategy and action plan to promote the company’s product and services

· Implement strategies in an effective and timely manner to achieve results

· Conduct review of strategies and results

· Responsible to extend Company brand awareness; product marketing; public relations; launch of new products; project manage participation in exhibitions and/or conferences and other industry events

· Create and manage marketing campaigns across various platforms, such as social media, email, and print

· Update and maintain company website

· Conduct market research; publish monthly newsletter

· Monitor and analyse the performance of marketing campaigns to optimize results

· Provide regular reports and updates to senior management on marketing activities and outcomes

· Requirements:

· Diploma or Bachelor in Business Studies or Marketing

· Minimum 1-2 years’ experience with business marketing or business development

· Possess initiative and passion for innovation

· Must possess integrity and drive

· Able to work independently

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)