Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE O Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: Novena

Working Hours: Monday to Friday 8.30m – 6pm

Working Period: Immediate (3 - 6 Months)

Monthly Salary: $2390 per month

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Performing administrative duties such as data entry, filing and processing of records
• Any other adhoc administrative duties as assigned

Requirements:

· Minimum GCE ‘A’ Level and above

· Proficient in English

· Possess initiative and positive attitude

· Proficient in Microsoft Office and has Good Excel Skills

· Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: West / Central / East / North
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Assist customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Marsiling Road

Immediate Positions

Full-Time and Part-Time

• 6 Days work week (includes weekend)
• Salary: up to $1600 per month inclusive of allowance
• Uniform and Training Provided
• Comfortable with working in non air-con environment
• Must be flexible to work various shifts to support operational needs

Job Duties:

• Promote and adhere to policies, procedures, and safety culture
• Help customer top up diesel and gas for their vehicle
• Address customer issues or feedback promptly and communicate effectively whenever required
• Keep the store and forecourt environment clean and organized
• Follow safety protocols and work procedures
• Any other adhoc duties as assigned by supervisor

Requirements:

• Has basic customer service skills
• Able to perform basic cleaning duties
• Physically Fit so as to be able to lift heavy objects and able to stand for long hours
• Can work on rotating shifts, weekends, and Public Holidays

Kindly email your resume to [email protected]

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Assist with handling incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Work Location: Central

Working Hours: Mon - Fri Office Hours

Salary commensurate with experience

Responsibilities:

• Manage and facilitate key accounts for Temp/Contract roles
• Sourcing candidates through different recruitment channels
• Compliance to all recruitment guidelines
• Build a consistent talent pipeline

Requirements:

• Minimum Diploma and above
• Multi-tasker, proactive, resourceful, dynamic, resilient and is driven to work in a fast-paced work environment
• Good communication and interpersonal skills
• Strong drive to succeed in placement closure
• Attainment of CEI certification will be advantageous

Interested candidates, kindly send in your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Jurong East
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: North

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Monthly Salary: up to $2390 per month

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Islandwide Locations. Immediate Positions.

• 6 Days work week (includes weekend)
• Salary: up to $1600 per month inclusive of allowance
• Uniform and Training Provided
• Comfortable with working in non air-con environment
• Must be flexible to work various shifts to support operational needs

Job Duties:

• Promote and adhere to policies, procedures, and safety culture
• Help customer top up diesel and gas for their vehicle
• Address customer issues or feedback promptly and communicate effectively whenever required
• Keep the store and forecourt environment clean and organized
• Follow safety protocols and work procedures
• Any other adhoc duties as assigned by supervisor

Requirements:

• Has basic customer service skills
• Able to perform basic cleaning duties
• Physically Fit so as to be able to lift heavy objects and able to stand for long hours
• Can work on rotating shifts, weekends, and Public Holidays

Kindly email your resume to [email protected]

SINGAPOREANS ONLY

• Working Location: Bishan
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Office Hours

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Join Our Team as a Culinary Manager!

What We Offer:

• Exciting Career Opportunity
• 5-Day Work Week (No Retail/Outlet Hours)
• Attractive Compensation Package
• Birthday Leave
• Comprehensive Medical and Dental Benefits

Job Summary:

We are seeking a passionate Culinary Manager who can drive innovation through new product development and research. You will be responsible for crafting unique culinary concepts while staying ahead of local and global food trends.

Key Responsibilities:

• New Product Development (NPD): Create and formulate recipes, ensuring quality and consistency before market launch.
• Supplier Collaboration: Communicate with suppliers to gather information on new materials updates.
• Cost Management: Modify existing recipes and explore alternative ingredients to optimize costs without compromising quality.
• Menu Enhancement: Conduct R&D for new dishes and limited-time-offer (LTO) items to boost sales and diversify our menu.
• Trend Analysis: Stay informed about culinary trends and ingredient availability to inform menu development and innovation.
• Concept Development: Propose and develop innovative culinary concepts inspired by current market trends.

Qualifications:

• Proven experience in culinary management or related field
• Strong knowledge of food trends and product development
• Excellent communication and collaboration skills
• Creative mindset with a passion for culinary innovation

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to [email protected]

Charterhouse Resources Pte Ltd (13C6338)

Nix Bo Huey Ying R24123586

Responsibilities

• Take ownership of multiple application products and its operational aspects of patching, application support etc. Eg, Websphere/IBM MQ/QlikSense/Sharepoint/Pega etc

• Take part in application architecture sessions with build teams to provide inputs on integration points like Web services, interfaces for MQ and SFTP

• Familiar with setting and defining operational processes.

• OS level patching

• Application-level patching

• Operational housekeeping and archival.

• Backup and recovery etc

• Familiar with Government level security concepts in hardening, scanning, security posture and mindset

• Troubleshooting Application and/or Infrastructure related problems

• Operational mindset to provide onsite support upon notice when issue occurs, including after office hours

• Monitoring and maintaining of IT system and application assets for the project

Requirements

• Diploma / Degree in Computer Engineering with at least 3-4 years of relevant experiences

Top Must have skills / Primary skills

• Basic Networking Knowledge

• Basic Server Administration for Windows and Unix Operation systems

• Understanding of Enterprise 3-tier architecture

Good to have skills (Optional)

• Familiar with Agile process and tools so that can understand develop process and tools to support SDLC

• Scripting (Bash/Perl/Powershell etc)

• Familiar with Web application from end user interaction to backend servers and databases

• Knowledge on virtualization, containerization, and cloud computing infrastructure

• Familiar with IT Security Hardening and Vulnerability Assessment

Licence no: 12C6060

Shift Timings (Choose 1 Option):

Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Responsibilities

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Domain Exposure:

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Telephones Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

Job Description:

• Welcome customers and identify their preferences by asking pointed questions.

• Recommend hairstyles and haircuts according to customers’ face shapes and tastes.

• Cut, trim and shave hair using professional equipment.

• Apply a wide range of hair coloring techniques, like highlights.

Job Requirement:

• Possess good experience to the above.

• Hands-on experience with various coloring techniques.

• Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

• Good interpersonal and communication skills.

Work Location: Central

Working Hours: Mon - Fri Office Hours

Salary commensurate with experience

Attractive Performance Bonus and Benefits

Responsibilities:

• Manage key accounts for Temp/Contract roles
• Sourcing candidates through different recruitment channels
• Adhere to all recruitment guidelines
• Acts as an advocate for hiring managers and candidates throughout the recruitment process and provide follow up
• Build a consistent talent pipeline

Requirements:

• Diploma and above
• Multi-tasker, proactive, resourceful, dynamic, resilient and is driven to work in a fast-paced work environment
• Good communication and interpersonal skills
• Strong drive to succeed in placement closure
• Attainment of CEI certification will be advantageous

Interested candidates, kindly send in your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Tanjong Pagar
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Handle / Manage enquiries from customers
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract Role

Monthly Salary: up to $2500 per month

Job Scope:

• Assist programme manager in administrative duties
• Manage and follow up with enquiries received and consult officers for any complex issues
• Assist with the monthly processing and raising of invoices and any matters relating to invoices
• Collaborate closely with internal stakeholders and external vendors to seamlessly integrate translated content into marketing materials.

Requirements:

• Diploma or above, preferably in business administration
• 3 to 5 years of working experience preferably in Customer Care Management and/or Ops Admin Management
• Good customer service, communication, project management and time management skills.
• Proficient in Microsoft Office tools, e.g. Excel, Powerpoint, Word, Outlook etc.
• Proficient in Pivot Table will be advantageous.
• Meticulous with good attention to detail.
• Able to work independently and be proactive.

Interested candidates, kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Key Responsibilities:

• Full-Cycle Recruitment: Manage the end-to-end recruitment process for blue collar positions, including job posting, sourcing, screening, interviewing, and onboarding.
• Talent Sourcing: Utilize various sourcing methods, including online job boards, social media, community outreach, and job fairs, to attract a diverse pool of candidates.
• Candidate Screening: Conduct initial screenings and interviews to assess candidates’ qualifications, experience, and cultural fit.
• Stakeholder Collaboration: Work closely with hiring managers and operational leaders to understand workforce needs and develop effective recruitment strategies.
• Pipeline Development: Build and maintain a talent pipeline for future hiring needs by developing relationships with potential candidates and maintaining an up-to-date database.
• Compliance: Ensure all recruitment activities comply with company policies, labour laws, and industry regulations.
• HR Support: Assist with various HR responsibilities, such as employee onboarding, performance management, conflict resolution, and employee relations.
• Reporting: Provide regular updates and reports on recruitment metrics, challenges, and successes to relevant stakeholders.

Qualifications:

• Experience: Minimum of 3-5 years of experience in recruiting blue collar workers, preferably in an operations or industrial environment.
• Education: A relevant degree preferred
• Strong understanding of job requirements and industry standards.
• Excellent interpersonal and communication skills.
• Proficiency in using recruitment software and applicant tracking systems (ATS).
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Problem-solving mindset with the ability to handle multiple tasks and priorities.
• High level of professionalism and integrity.
• Ability to build and maintain positive relationships with candidates and internal stakeholders.
• Flexibility and adaptability to changing recruitment needs and priorities.
• Detail-oriented with a focus on delivering quality results.

Kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Position Overview:

The Senior Executive, General Affairs & Administration, is responsible for managing the personal vehicle needs of the Chairman, ensuring their upkeep, maintenance, and compliance with all legal and operational requirements. The role includes both administrative and operational duties to ensure the smooth functioning of the Chairman's personal transportation.

Key Responsibilities:

1. Vehicle Maintenance & Care:Oversee the washing, waxing, and general upkeep of the Chairman's personal vehicles.
   Arrange and monitor regular car servicing and maintenance, ensuring timely appointments and high standards of care.
   Maintain an organized schedule for car servicing, repairs, and necessary checks.
2. Mileage Tracking:Accurately clock in and track the mileage of all personal vehicles to ensure that they remain within maintenance schedules and operational efficiency.
   Report mileage regularly and suggest necessary actions to maintain vehicle health based on mileage milestones.
3. Fuel and Cashcard Management:Ensure all vehicles are fueled appropriately, with petrol top-ups managed efficiently.
   Maintain sufficient funds on the vehicles’ cash cards for smooth road usage.
4. Legal Compliance:Ensure all road tax and insurance documents for the vehicles are up-to-date and valid.
   Liaise with relevant agencies or service providers to renew any expiring documents well in advance.
   Monitor and track expiration dates for vehicle documentation and take prompt action to renew them.
5. Vendor and Service Liaison:Liaise with external service providers for maintenance, repairs, and cleaning services, ensuring cost-effective and high-quality work.
   Handle any issues that arise with service providers and resolve them efficiently.
6. Additional Support:Provide administrative support to the Chairman regarding vehicle-related matters and ensure all documentation is properly recorded.
   Manage any other tasks related to the Chairman's personal vehicles as required.

Qualifications:

• Minimum 3-5 years of experience in an administrative or operational support role, preferably involving vehicle management.
• Strong organizational and time-management skills.
• Attention to detail, especially with regards to tracking and managing maintenance schedules and compliance documents.
• Ability to work independently and handle multiple tasks simultaneously.
• Familiarity with basic vehicle maintenance and service schedules is preferred.

Skills:

• Strong communication and vendor management skills.
• Basic knowledge of vehicle care and servicing.
• Proficiency in administrative tasks and document management.
• Ability to work in a fast-paced environment and meet deadlines.

This role ensures the Chairman’s personal vehicles are well-maintained, legal requirements are met, and operational efficiency is maintained.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Description

Meat Packer x5 (Work with Friends

Responsibilities

• Experience in Deploying (Web and Enterprise) Applications.

• Experienced with Microsoft Windows Server, Unix system and Linux system.

• Troubleshooting and Root Cause Analysis of Server Side and Application Side issues.

• Deploying application packages and bug fixes to Test/PreProd/Production Environments.

• Involved in projects and support of middleware systems on distributed platform and open systems

• Provide solutions, deployment, configuration, troubleshoot and fine tuning of middleware systems

• Adhere to change management requirements for implementations of enhancements/change requests.

• Responsible for the day-to-day operational aspects of middleware administration to meet the business needs and service level.

• Manage middleware changes through change request process & provide status reports to the relevant parties.

• Provide 1st and 2nd level operational middleware support.

• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

• Ensure service level meet requirement. Propose and implement action plan when required.

• Involve in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

• Management of web servers and middleware products.

• Management of SFTP products, monitoring, changing of scripts to cater for SFTP jobs.

Requirements

• Diploma/Degree in Information Technology/Computer Science or equivalent.

• Minimum 2 years of experience/knowledge on Administering Jboss, MQ, weblogic, tomcat apache, wingate, apache, Windows IIS, Microsoft Sharepoint, Oracle http server, Websphere application server and administration, SFTP products.

• Minimum 5 years of good working experience in middleware administration.

• Experience in middleware design, configuration security implementations.

• Strong experience in managing/administering of SSL certificates

• Ability to work closely with various technology teams in dynamic and fast-paced environment.

• A good team player with the ability to work independently.

• Strong personal work ethic with an aptitude for analysis and problem solving.

• Possess good communication skills both verbal and written.

• Ability to learn in a fast paced environment, multi-task, perform under pressure, and be a strong team player.

Licence no: 12C6060

Shift Timings (Choose One Shift Option):

1. Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

2. Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

Inbound call handling for Bank's Accounts Servicing, campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.