Job Description:

• Promotes and maintains patient health by providing services under the supervision of a physician.

• Implement physician directives.

• Performs therapeutic procedures.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of household products, hardware, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of houelhold products, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Job Description:

• Assist in supervision of company operations and facilities management.

• Responsible for supervising maintenance, cleaning, grounds and security.

• Ensure that basic facilities, such as water and electricity, are well-maintained.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision and facilities management.

• Required to work night shift permanently.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform foot reflexology treatments following the established protocols, and allotted treatment times.

• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Job Description:

• Prepare high quality Chinese food.

• Ensure kitchen team is well trained and equipped with the knowledge and skills for the food in the menu.

• Maintain hygiene and cleanliness standards at all time.

Job Requirement:

• Possess good culinary skills and able to lead the kitchen team to produce consistently high quality food.

• Good leadership and communication skills.

• Able to create and show creativity in food menu.

- Permanent

- Up to 3.5k

- Monday to Friday: 8.30am – 6pm

- Tai Seng

We are seeking a Marketing Executive for our client’s clothing retail brand, who is passionate about fashion and has a proven track record in fashion marketing. The ideal candidate will have at least 2 years of experience in the fashion industry, demonstrating creativity and strategic thinking in developing and executing marketing campaigns.

Responsibilities:

• Create and implement innovative marketing plans that align with our brand identity and business goals.
• Conduct thorough market research to understand customer preferences and industry trends, ensuring our offerings meet market demands.
• Design, execute, and oversee marketing campaigns across various channels, including social media, email, and in-store promotions.
• Work closely with sales, product development, and design teams to ensure cohesive brand messaging and effective promotional strategies.
• Monitor and analyze campaign performance metrics, adjusting strategies as necessary to optimize results.

Period:

• Permanent

Salary:

• Up to 3.5k

Working hours:

• Monday to Friday: 8.30am – 6pm

Location:

• Tai Seng

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Fashion Merchandising, or a related field.
• Minimum of 2 years of experience in fashion marketing or a similar role.
• Strong understanding of digital marketing tools and analytics platforms (e.g., Google Analytics, social media advertising).
• Excellent communication skills, both written and verbal, with the ability to craft compelling narratives for various audiences.
• Creative mindset with an eye for fashion trends and the ability to translate them into effective marketing strategies.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to 6k + PB

- Mon to Fri: 8am - 5.45pm

- Jurong West

You will be part of procurement team supporting & meet project requirements. Candidate shall directly report to Project SCM Manager and Matrix to Head Procurement.

Responsibilities:

• Support Projects SCM manager on project related procurement aspects
• Report to Project SCM Manager for the appointed buys’ total production cost, supplier timely delivery and Quality performance
• Accountable and manage material costing for appointed system & meets budgetary requirement
• Meet timely delivery of the appointed System & supplement Master Production Schedule (MPS)
• Provide support under SCM Commodity & Competency sections (Eg. Fabrication & Vetronics Group)
• Work with SCM-MMD group on appointed System/Buys Delivery, Warehousing and Material Distribution
• Work with SCM-SQM group on appointed System/Buys’ supplier quality performance
• Engage with Designer for their eBOM and drawings for fabrications of the parts required.
• Work with Designer, QA and ME to ensure FA/ Print-Review to be carried out for all CAT1 (subcontractor, build to print type) suppliers
• Identify and highlight potential risks to Project SCM Manager avoid any disruption to production supply.
• Identify and determine LLT, EUC purchases and potential sole sources for project material purchases
• Update and share with suppliers change to product/drawings specifications (ECOs) material delivery requirement according to MPS to ensure the supplier is align to ST Engineering Land Systems requirement.
• Responsible for appointed System/Buys PO issuances and monitoring the PO status and Overdue Report and assist Finance Dept to resolve payment issues with Suppliers.

Duration:

• Permanent

Salary:

• Up to 6k + PB

Working hours:

• Mon to Fri: 8am - 5.45pm

Location:

• Jurong West

Requirements:

• Diploma / Degree in Engineering or a related field or an equivalent
• Additional qualification in Procurement, Supply Chain Management a plus
• 5 to 8 years of experience in the procurement field, preferably in mechanical manufacturing environment and able to read and understand mechanical drawing

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670​)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Nu

mber: 97C4832)
3 Shenton Way, Shenton House, #19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to 4.5k + PB

- Mon to Fri: 7.25am-4.58pm (might have Saturdays)

- Tuas

The Purchasing Executive is responsible for the purchases allocated to him/her and to ensure it is adhered to the company purchase guidelines and policies.

Responsibilities:

• Source for materials globally
• Negotiation for the most competitive price
• Negotiate for the most competitive term and conditions
• Monitoring the delivery of the purchased equipment or items
• Ensure that the equipment or items purchased meets the specification given

Duration:

• Permanent

Salary:

• Up to 4.5k + PB

Working hours:

• Mon to Fri: 7.25am-4.58pm (might have Saturdays – alternate or once a month or ad hoc, depending on shipment schedules to facilitate arrangement on procurement, but will be known in advanced)

Location:

• Tuas

Requirements:

• 2 year experiences in purchasing / procurement related capacity
• Diploma / Degree in procurement related field of study
• Have knowledge of SAP for generating of Purchase Order
• Have knowledge on local and overseas sourcing on material & equipment & market pricing
• Excellent on negotiation skill
• Have knowledge on the use of commercial document used in purchasing eg LC / BG / etc
• Candidates without experience are welcome to apply.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670​)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House, #19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

· Prepare, bake and present pastry effectively and efficiently, meeting the company operations manual and gold standards.

· Prepare a wide variety of goods following traditional and modern recipes as per SOP.

. Provide control on food technology, maintain standards of food purchasing, preparation, quality, hygiene, sanitation, scheduling and decoration

. Guide and motivate pastry assistants and bakers to work more efficiently.

. Identify staffing needs and help recruit and train personnel.

Requirements:

1. Has relevant experience.

2. Outgoing and good communication skills

3. Able to work under pressure

• MNC Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Full spectrum of HR & Administrative duties
• Assist to manage employees’ matters in areas of compensation matters, appraisal for annual increment and performance bonus
• Manage HR Administrative duties in areas of preparation of all HR related letters, insurance, maintaining HR Documentation, etc
• Ensure timely processing of monthly payroll for employees
• Journal entries for payroll, OT, bonus accrual and related
• Assist in coordinating in training programme and liaise with nominated trainees on training requirements
• General office administration and management
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma in Human Resource, Admin or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• To assist the Administration Manager (AM) / School Leaders in the day-to-day operation of the school front counter, in general administration and in the school’s service excellence initiatives to achieve positive customer relations and satisfaction level.
• Handle phone calls, walk-ins and general enquiries from parents, students, and members of the public
• Render first level assistance to walk-in students’ needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
• Communicate with teachers regarding parents’ messages from phone calls or walk-in parents
• Manage items on loan and/or for collection as assigned by the Admin Manager or VPA
• Manage stock of spare uniforms, office stationeries and pantry items
• Manage snail mails as instructed by Admin Manager or VPA
• Assist in the counting and sorting / distribution of brochures or leaflets / items to the teachers and students
• Maintain stock of first aid supplies
• Maintain the forms in General Office (ensure forms are current and replenished timely)
• Maintain tidiness of the reception area at all times
• Any ad-hoc admin duties assigned by the School Leaders / AM
• The Personnel is required to sign an undertaking to safeguard official information
• To perform any other duties as assigned by SH/HOD overseeing the department.
• This position is open to all who are fulfilling aforesaid requirements.

1.Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.

2. Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.

3. Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.

4. Simple administrative and office work like distributing items to various classrooms.

5. Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.

6. Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.

7. Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

This postion is open to all who are fulfilling aforesaid requirements.

Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team.
• Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces.
• Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]
• Requirements
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

- 2 years contract (renewable and convertible)

- Up to $5.5k + $120 site allowance

- Mon to Fri, 8:30am to 6pm (Standby/recall duties required)

- AMK

Responsibilities:

Involve in one or more teams working in normal hour in managing and coordinating multiple vendors in a large scale communications projects based on Key Performance Indicator (KPI):

• Conduct periodic inspections and audit in both software to hardware e.g. Backend IT security equipment, network switches, firewalls, servers etc to front-end devices, that ranges from Monitoring Management Systems, etc.
• Conduct reviews in Security Backend System including cybersecurity requirements.
• Ensure contractor’s contractual obligations are met and services are delivered well.
• Provide accurate and regular reports to the management on performance of the service delivery.
• Review design documents ensuring all design aspects of the systems are addressed.
• Project Management inclusive of reporting of Works progress and/or Issues escalation for resolution, project scheduling/project meeting, migration or Expansion work; as well as New sub-systems deployment.
• RF cell planning and validation including carrying out ad-hoc radio coverage survey and reports of the Radio sub-system performance.
• Support review of test plans, conduct, witness of system testing and acceptance testing.
• Support the implementation and configurations of security and network design.
• Liaise and coordinate with relevant stakeholders, maintenance/project team member and vendors to address critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.
• Analyse third-party as well as internal processes, and create strategies for service delivery optimization.

Period:

• 2 years contract (Renewable and convertible)

Location:

• AMK

Working Hours:

• Mon to Fri, 8:30am to 6pm (Standby/recall duties required)

Salary:

• Up to $5.5k + $120 site allowance

Requirements:

• Diploma / Degree in Electrical and Electronics Engineering, Computer Science or equivalent.
• Knowledge of project management, as well as knowledge of fixed/mobile communications platform technology. Certification in CITPM, PMP or equivalent certification as a requirement.
• Experiences in managing and coordinating multiple vendors ensuring KPI(s) are met.
• Knowledge in transmission and IP transport technologies, including DWDM, carrier ethernet, TCP/IP and Software Defined WAN. Certification in CCNA, CCNP or equivalent certification as a requirement.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No.: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Duties

• Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

• Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

• Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Requirements:

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

2. Manager (ADM) in all relevant technical matters, end-to-end, within the project.

3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.
• 1 - 2 years working experience with AML (specifically transaction monitoring, ACTIMIZE) will be nice to have.

Key Domain/ Technical Skills:

• Experience with Oracle PL/SQL, Oracle SQL.
• Good to have: Batch Scripting, Control M, DevOps.
• Database (Ability to use and understand for the purpose of analysis and design an investigation)
• Analyse Requirements and form solutions for the application.
• Works with external application/user teams on E2E executions.

We are representing our client in the Healthcare sector to hire for a Group Sustainability and Risk Assistant Manager.

Key Responsibilities

• Develop and implement sustainability policies, reporting, and ESG initiatives.
• Conduct risk assessments, manage risk registers, and support risk reporting.
• Ensure compliance with regulations, perform audits, and lead training sessions.
• Collaborate on projects and liaise with auditors as needed.

Requirements

• Degree in Environmental Science, Accounting, or related fields.
• 3+ years of experience in ESG, risk management, compliance, or related roles.
• Skilled in data analysis, project management, and stakeholder collaboration.
• Proficiency in reporting tools like Tableau or ESG platforms is a plus.

Interested candidates, please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

- 1 Year Contract (Convertable)

- Up to $3000

- Office hours

- Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Salary:

• Up to $3000

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Bukit Merah

Requirements:

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $3,600 + Benefits

- Bras Basah

- 44 hours rotating shift

- Attractive Benefits: $2,000 Medical Spending Account

- Attractive Benefits: $1,000 Flexible Benefit

- Attractive Benefits: Birthday Leave + $200 in Birthday Month

- Attractive Benefits: Free Annual Health Screening

Job Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.
• Glitch reports are to be written when necessary.
• Ensure guest room security emergency and fire procedures; encourage the use of Safe Deposit boxes and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Period:

• Permanent

Working Hours:

• 44 hours rotating shift

Salary:

• Up to $3,600 + Attractive Benefits
• Attractive Benefits: $2,000 Medical Spending Account
• Attractive Benefits: $1,000 Flexible Benefit
• Attractive Benefits: Birthday Leave + $200 in Birthday Month
• Attractive Benefits: Free Annual Health Screening

Location:

• Bras Basah

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $4k + $600 Transport Allowance + AWS + VB

- Loyang

- Mon to Fri, 8am - 5.30pm

Responsibilities:

• Responsible for meeting sales and operation targets, primarily in wafer fabrication industry.
• Responsible for managing sales, inventory control and account receivables.
• Accountable for the promotion of new products to the semi-conductor industry.
• Promote products through presentations to customers and participation in trade shows.
• Generate quotations and sales report.
• Compile product data sheet and certificate of analysis to customers.
• Daily liaison with principal, including identifying new principals.

Salary:

• Up to $4,000 + $600 Transport Allowance + AWS + VB

Working hours:

• Mon to Fri 8.00am to 5:30pm

Location:

• Loyang

Requirements:

• Engineering degree or Diploma with at least 3 years working experience.
• At least 2 years sale or service experience in wafer fabrication industry.
• Applicants with more than 5 years of relevant experience may be considered for Senior/management position.
• Experience in Etch equipment process is preferred.
• Possession of own transportation is preferred.
• Team player.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R1879978)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal Banking teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Requirements:

- AML/Compliance Tech system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Key Domain/ Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

Job Responsibilities

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

· Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

· Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

· Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose 1)

Option#1: Weekends/PHs shift

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client