Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing / marketing of beverages, alcohol, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Work Location:

Must be okay with Both Alexandra and Maple Tree Business Centre

Shift Timing:

5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

You will be part of the dynamic team to promote digital adoption for our valued customers through collaboration with our business partners. At the same time, you will work towards process optimization to ensure Contact Centre work with efficiency in the providing a seamless customer journey.

Major responsibilities include:

• Monitor real time call Queue and manage real time adherence in different hotlines to meet the KPIs and service level.

• Monitor call centre agent call time and call metrics

• Attendance tracking and incident reporting.

• Monitor and manage the floor to use correct activity code, control of talking time and unscheduled activities.

• Corporate with department heads with other duties.

Requirements:

• Diploma and above

• Fast on action and work unrepentantly

• Willing to learn new tools related to WORKFORCE MANAGEMENT or Workforce Monitoring

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Able to work in shift including weekends and Public Holiday

Work Force Management - Call Centre

Call center workforce management (WFM) is the solution that can help organizations forecast staffing needs, manage payroll, deliver an outstanding customer experience (CX), and more. Read on to learn how to thrive through your organizational dinner rushes with WFM.

- Staff forecasting and scheduling

- Time and attendance tracking

- Real-time team management/Calls monitoring

- (Customer Service) Business Reporting and analytics

Overview:

The Receptionist is responsible for managing the front desk and providing administrative support to ensure the smooth functioning of the school's daily operations.

Job Description:

• Reception counter duties such as e-mail handling phonecalls, general enquiries, e-mails / mails & faxes.
• Record delivery of goods/ services, record messages and provide professional customer services
• Administrative duties such as data entries, collation of information, filings, scanning and archiving documents.
• Attend to students feeling unwell.
• Other ad-hoc duties as assigned by the school.

Requirements:

• Good communication and inter-personal skills.
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably possess relevant experience in reception and administration in a school environment.

Contract Details:

• Temp. role with option of renewal, subject to performance.
• Working hours: 8am - 5pm, weekdays
• Location: Siglap Area

Job Responsibilities:

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:
• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

• Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others
• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support events at organisation level

Period:

• 3 months contract

Location:

• Clementi or Yishun

Working Hours:

• 8.30am to 5.30pm, Monday to Friday

Salary:

• $115/day

Job Requirements:

• Minimum O levels / NITEC Certificate in Community Care & Social Services (ITE) / Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)
• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities

• Work with development teams and product managers to ideate software solutions.

• Participate in user story grooming with product stakeholders and engineers.

• Design, Architecture of software components, microservices and API gateway platform.

• Code review, cyber security review, application monitoring and mentoring junior developers in API first development.

• CI/CD and DevOps pipeline configuration and deployment management of components

• Scalability, Performance tuning of API and Web applications

• Build the front-end of applications through appealing visual design.

• Develop and manage well-functioning databases and applications.

• Write effective APIs.

• Test software to ensure responsiveness and efficiency.

• Troubleshoot, debug and upgrade software.

• Create security and data protection settings.

• Build features and applications with a mobile responsive design.

• Write technical documentation.

Requirements

• Bachelor’s degree in computer science or equivalent.

• Minimum 6+ years of Proven experience as a full stack developer or similar role.

• Strong experience in back-end languages Java, Spring Boot.

• Strong experience in JavaScript frameworks such as ReactJS and Node.js.

• Strong Experience in designing and implementing REST based micro services using Spring Boot/Node.js.

• Knowledge of multiple front-end languages and libraries (HTML5/ CSS3, JavaScript, JSON, jQuery)

• Experience in developing event-driven applications and familiarity with Kafka or any messaging system.

• Familiarity with databases (Oracle OR MySQL OR MongoDB OR SQL Server), web servers (Nginx or Apache) and UI/UX design.

• Experience in containerized application development such as Docker/Kubernetes.

• Excellent communication and teamwork skills.

• Great attention to detail.

• Experience in scrum-based software development, JIRA and CI/CD.

Licence no: 12C6060

Responsibilities

• Develop feature engineering in line with survey requirements.
• Develop and maintain front-end and back-end data collection application.
• Ensure the security and performance of backend applications.
• Conduct thorough code reviews and provide constructive feedback based on survey requirements.
• Follow best practices for coding, testing, and deployment.
• Work closely with design and product teams to ensure a seamless user experience.

Requirement:

• 3 years' experience in both frontend and backend development would be preferred
• Experience with ReactJS, Python and Redux
• Experience in creation/maintenance of APIs using Node.js for data related services
• Good knowledge of backend technologies and AWS Cloud services.
• Ability to conduct thorough and constructive reviews.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Job Description:

• Deliver parcel or materials to required destinations around Singapore.
• Perform daily routine checks and maintain general cleanliness.
• Drive in a safe manner at all time and adhering to traffic rules & regulations stated in the Road Traffic.
• Attend to other ad hoc duties instructed by supervisor

Job Requirement:

• Applicant must possess at leas Class 3 driving license.
• Clean driving record.
• Working knowledge of construction site safety, truck maintenance
• Always follow and comply the Singapore road safety regulations.
• Familiar with Singapore roads and use of navigation apps

Job Description:

• Deliver construction materials to required destinations around Singapore.
• Perform daily routine checks and maintain general cleanliness
• Drive in a safe manner at all time and adhering to traffic rules & regulations stated in the Road Traffic
• Attend to other ad hoc duties instructed by supervisor

Job Requirement:

• Applicant must possess Valid Class 4 driving license.
• Clean driving record.
• Working knowledge of construction site safety, truck maintenance
• Always follow and comply the Singapore road safety regulations.
• Familiar with Singapore roads and use of navigation apps

Job Description:

• play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Ensure to exercise effectively safe and economical methodology and enforces project standards.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects.
• To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues.

Job Requirement:

• At least 3 years relevant working experience within the Construction industry in Singapore.
• Ability to prioritize tasks well and able to work independently.
• Able to motivate in a challenging work environment.
• Good in planning, organizing and interpersonal skills.

Job Description

• Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
• Assign and schedule work duties to motor vehicle service workers according to their skills
• Responsible for the day to day, safe and efficient running of the workshop.
• Responsible for budgets for the purchase of materials, fixings, and fastenings and machine tools to ensure smooth progression of projects through the workshop.
• Coordinating schedules, monitoring production output & lead time, maintaining other production standards and ensuring quality control.
• Identify and initiative procedures to improve operation methods, product quality and production deliveries, including product innovations and improvement.
• Monitor, analyze and arrange manpower overtime base on production plan.
• Responsible for safe work environment and safety procedure adherence.
• Possess strong analytical thinking skills to troubleshoot and resolve technical issues independently.
• Any other ad hoc duties assigned

Job Requirements

• Candidates must possess at least a Diploma, Professional Degree, Engineering(Mechanical) or equivalent
• Candidates with relevant experience will also be considered
• 2 years’ working experience with construction equipment.
• Strong communicator with good problem solving and people management skills
• Experience in supervising a team of workshop mechanics
• Candidates with strong automotive knowledge for repair and servicing
• Independent, committed and responsible
• Preferably able to start work within short notice
  Job holder without the above qualification but with relevant experience would be considered.

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Rotational Basis - Work Hours & Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

What we are looking for:

Unix/Linux OS, Shell Scripting, SQL Queries, Control-M Job Scheduling

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries.
• Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Location: Changi Naval Base

Transport: Shuttle service to and from Changi Naval Base at Simei (AM) and Tanah Merah (PM) MRT

Scope of Work:

• Perform maintenance tasks onboard vessels (mainly in harbour)
• Perform maintenance works onboard vessels in shipyard occasionally
• Perform maintenance works at workshop
• Perform defect troubleshoot onboard vessels’ systems
• Perform installation/removal work for equipment/systems
• Perform refurbishment of electronics unit/assemblies
• Being physically fit and ready to work outdoors and sail occasionally for a period of 1 week
• Being flexible to work onboard while sailing or overseas if needed.

Academic Qualification:

• NITEC or Diploma in Engineering, preferably Mechanical Engineering
• RSN maintenance training certifications would be considered

Experience: (would be advantageous)

• Working knowledge and experience working onboard commercial and military vessels on underwater, mechanical / electronics / electrical systems
• Working knowledge and experience on computer software (words, excel)
• Understanding maintenance regime and basic experience in troubleshooting systems till card level.
• Training would be provided if necessary.

Personality:

• Good interpersonal skill
• Good teamwork and discipline
• Singaporean only due to security restrictions

Maestro HR

damien lee tian hong

R1106726

16C8462

Job Description / Responsibilities

· To assist the managers and team to ensure the team’s performance is in line with company’s requirements.

· Ensure all admin records are accurate and up to date.

· To work with the team to ensure process workflows are kept relevant and enforced. To review the work processes when required.

· To prepare and attend meetings with Team mainly on jobs status review.

· Tracking and updating of records and preparation of monthly reports and KPI.

· Liaising with internal and external customers to resolve business transaction matters if required.

· Perform data entry into SAP systems.

· Perform general admin tasks.

· Any other duties as assigned.

Requirements and Skills

· ‘O’, ‘A’ Levels or Diploma (Any discipline).

· Attention to details, strong communication skill, service minded and can carry out job independently.

· Able to use Microsoft Words, Excel and PowerPoint.

· Will be good with experience in SAP systems.

· Singaporean and security cleared.

Working location: Tuas area

Maestro HR

damien lee tian hong

R1106726

16C8462

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Job Description

• To report to the System Lead/Team Lead/Service Managers in meeting SLA and KPIs in accordance to the maintenance contractual agreement.
• Assist Team/System Lead in managing Project cost and overall administration for project delivery
• Responsible for Contract Fulfillment
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders
• To perform routine Preventive Maintenance in accordance with the maintenance instructions/procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions/procedures, involving diagnosis & replacement of equipment/module/component at sites and/or workshop.
• Liaison with Procurement and equipment vendors
• 24/7 standby for fault activation
• Arrange and conduct monthly meetings with customers.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management as well as O & A services.
• Liaise and manage sub-contracting jobs
• Office location at Jalan Boon Lay.
• Candidates will be required to travel to multiple sites which may include Changi Airport, Airbases and Army Camps.

Minimum Requirements

• Minimum of Diploma in Electronics/Mechatronics/Computer Engineering or equivalent (candidates with lesser academic qualifications/experience may be considered for other positions)
• Minimum of 3 years experience in a similar engineering-related capacity (candidates with lesser or no experience may be considered for other positions)
• Positive work ethic and team player
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an outdoor environment
• Inquisitive and a self-starter in Data Analytics (e.g. failure trending/patterns). Experience in BI Tools such as Tableau, and Power BI will be an added advantage.
• Experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic Networking skills, UPS). Other Engineering-related experience may be considered. Experience and/or certifications in either CCNA will be an added advantage.
• WSH Certifications (i.e. Work-at-Height, etc) will be an added advantage.
• Effective written, verbal, and interpersonal skills
• Proficient in MS Office (Word, PowerPoint & Excel)
• Possess Class 3 Driving License
• Singaporeans only.
• Candidates will be subject to security vetting due to job requirements.

Maestro HR

damien lee tian hong

R1106726

16C8462

What Will You Do

• Strategy & Planning: Develop and execute commercial strategies to achieve company goals. Identify new business opportunities and markets
• Market Expansion: Assist in expanding the company's business in Southeast Asia or other markets
• Sales & Revenue Growth: Lead sales teams to increase revenue. Set and track sales targets.
• Marketing & Brand Development: Oversee marketing campaigns to promote the company's products or services. Enhance brand visibility and market position.
• Customer Relations: Build and maintain strong relationships with key clients. Ensure customer satisfaction and retention.
• Team Leadership: Manage and support the commercial team. Set clear performance targets and ensure the team achieves them.
• Budget & Financial Management: Manage the commercial budget. Monitor financial performance and adjust strategies as needed.

What Do We Want

• More than 10 years in business development, sales, or related roles
• Experience in F&B / FoodTech / FMCG / Retail is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

Highlights:

• Hybrid working with WFH (1 day a week)
• Good bonus payout
• AWS + Attractive Base Salary

Responsibilities:

• Explore and recommend new business ventures, which can expand our portfolio and product offering to clients.
• Drive the team to deliver the group commercial strategy, including budgeted volume/revenue.
• Develop and maintain Agency Performance Targets and Evaluation tools to ensure performance is in line with principal requirements.
• Develop and support management of Regional Key Accounts with aim to deliver more name account (NAC) business on a mix of contract validities.
• Manage client relationships and ensure high levels of customer satisfaction
• Explore business opportunities to multiple regions and countries
• Represent the company in industry events and conferences.

Qualifications

• 5 years of business development experiences in maritime industry
• Excellent negotiation and communication skills
• Proven track record of developing and executing successful commercial strategies
• Willingness to travel and attend clients/ industry events as needed

If you are suitable and interested, apply now! Or send your most updated resume to “[email protected]”

Charterhouse Resources Pte Ltd (13C6338)

Nix Bo R24123586

Responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Duration:

• 11 Months Contract

Location:

• Rafflesplace

Working Hours:

• Daily scheduled hours (either 9.00am – 1.00pm OR 10.30am - 2.30pm)
• Will be required to work 5 days in a week, including weekends and public holidays
• Training will be provided, and candidates must be able to attend and complete the full day training (12-15 working days).

Salary:

• $18/hr

Requirements:

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to work in a fast-paced and demanding environment
• Banking experience will be an advantage

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language
• Works with the testing service providers and other BANKSstakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various BANKS stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by BANKS stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all BANKS stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements:

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.

Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Key Domain/ Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Responsibilities

• Support the project management for the system development and implementation activities
• Develop business process flows and obtain stakeholder sign-offs
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Other governance, documentation and process work as required

Requirements :

• At least 3 to 5 years of relevant work experience in Business Analyst/ PMO
• Proven ability to manage and coordinate multiple projects simultaneously.
• Strong analytical skills to understand complex business processes and identify opportunities for improvement.
• Proficiency in using tools like Visio to create clear and concise process diagrams.
• Ability to elicit and document detailed functional and non-functional requirements.
• Experience in developing test cases, executing tests, and analysing test results.
• Strong writing and documentation skills to create clear and concise documentation, including user manuals, training materials, and technical specifications.
• Proficiency in using Azure DevOps for project management, task tracking, and test case management.
• Excellent verbal and written communication skills, including the ability to communicate effectively with stakeholders at all levels.
• Strong interpersonal skills to build relationships with stakeholders and work effectively in a team environment.
• Ability to identify and resolve problems creatively and efficiently.
• Effective time management skills to prioritize tasks and meet deadlines.
• Ability to adapt to changing priorities and work under pressure.
• Strong attention to detail to ensure accuracy in all work products.
• Proficiency in Mandarin Chinese (highly advantageous) to effectively communicate with stakeholders in China.

Responsibilities:

Senior Functional Business Analyst to join the AML Uplift program to support QR Management, BAU activities and various new initiatives within bank which undergoing a large transformation change.

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

4. Support the project delivery phases especially during Analysis and design and test phases.

Requirements:

1. 7-12 years of experience in Banking industry.

2. Experience as a business analyst in leading banks and delivered projects, programs of large scale.

3. Should have good communication skills and capability to drive senior stakeholders with minimal supervision.

4. Should have experience in AML, KYC, compliance domain and data analytics.

5. Experience in AI/ML and workflow applications is good to have.

We are looking at an IT Business Analyst / Project manager who can help manage transformation across facets like - Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and post transformation.

Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain Stakeholder management, running program governances, regular operational and working committees

Requirements :

• Minimum 5 Years of Business Analyst / Project Management Experience.
• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• PM experience with CXO level stakeholders as sponsors.