About the Company

Tier 1 is the parent company and head office of clinic chains, East Coast Podiatry and Orchard Clinic. Successful candidates will be based at our head office at Lower Delta Road.

East Coast Podiatry is a specialist outpatient service for conservative treatment of the foot, ankle and associated structures of the lower limb. We are a leading private podiatry practice with an international team of podiatrists in four clinic locations of Singapore.

Orchard Clinic focuses on therapies that help with diastasis recti, incontinence, menopause and conditions associated with the pelvic floor region. Our proprietary therapy protocol combined with the latest technologies achieve fast and effective results.

About the Role

The Human Resource Manager will run the HR department in various HR functions, focusing on HR Operations, including recruitment, onboarding, employee relations, and administrative tasks.

Responsibilities

Recruitment and Onboarding

• Draft and post job advertisements on various job boards and social media platforms.
• Screen resumes and applications, and schedule interviews.
• Conduct initial phone screenings and coordinate interview schedules with candidates and hiring managers.
• Onboard new hires, including preparation of onboarding materials and conducting orientation sessions.
• Process and manage work passes

Employee Relations and Offboarding

• Maintain employee records and ensure they are up-to-date and accurate.
• Address employee inquiries regarding HR policies, benefits, procedures and grievances
• Implement employee engagement and retention initiatives.
• Organize staff meetings, training sessions, and team-building activities.
• Offboard hires, including calculation of final pay, conducting of exit interviews, etc.

HR Administration:

• Prepare and process HR-related documents, such as employment contracts, offer letters, and termination paperwork.
• Maintain HR databases and generate reports as needed.
• Support Finance department in payroll calculations
• Assist in the administration of employee benefits programs, including health insurance and retirement plans.
• Ensure compliance with employment laws and regulations.

Performance Management:

• Support the development and implementation of performance improvement plans.
• Assist in coordinating performance review processes.
• Track and document employee performance metrics.

Requirements

• Polytechnic / Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 year(s) of working experience in the related field is required for this position.
• Strong understanding of HR principles and practices; Employment Act & MOM regulations
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite (Doc, Sheets, Slides, Forms)
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work effectively both independently and as part of a team.

Tailor Responsibilities:

• Discussing design, alteration, or repair requirements with customers to ensure that their specifications are met.
• Taking customers’ measurements using a tape measure.
• Accurately recording customers' measurements, instructions, and preferences.
• Attaching labels to customers' garments to prevent any errors.
• Modifying garments according to customer instructions, which includes tapering pant legs, lining sheer garments, removing pockets, and adding padding.
• Repairing customers' garments, which includes patching or sewing tears and holes.
• Providing customers with cost estimates for the construction of customized garments.

Tailor Requirements:

• Primary Education or Less
• Proven experience working as a Tailor.
• Sound knowledge of fabrics as well as clothing design and construction.
• The ability to use a sewing machine.
• Outstanding sewing skills.
• Exceptional customer service skills.
• Good hand-eye coordination.
• Detail-oriented.
• Hardworking.
• Able to work long hours, weekends and public holidays.

Job Description & Requirements

· Answering phone and email inquiries and concerns

· Build strong and positive work relationships with employees

· Contributing to the development of Human Resources and other department's goals, objectives, and systems

· Ensure legal compliance and other administrative matters

· Handle all other HR matters and administrative tasks as assigned by the manager

· Handle leave administration

· Implementation and understanding of project SOPs

· Key employee details into the HR and Finance System

· Responsible for a full spectrum of Human resources and Payroll

· Lead recruitment process including placing job ads, selecting candidates, and managing interviews and related administrative processes such as staff screening in PLRD, vetting, preparing company letters, and other ad-hoc duties

· Liaise with clients to comply with their requirements

· Liaising with MOM, CPF, and PLRD to ensure fair procedure and compliance with

local legislation at all times

· Manage off-boarding process for resignation and terminations including conducting an exit interview

· Oversee existing employees’ duties and work performance including appraisal

· Perform other work duties necessary for the company

· Plan employee engagement initiatives, resolve employee grievances, counsel employees

· Preparation of organization orientation for new staff

· Prepare all company letters (LOA, Memo, Company Forms, Awards, etc.)

· Process monthly staffs payroll and claims, calculate overtime and attendance checks for 200 employees

· Process monthly CPF, Levy Submission, Levy Waiver, IR21 and IR8A

· Process work passes application and liaises with immigration on foreign workers related matters including application, renewal & cancellation

· Record keeping for employee personal files and ensure accurate information are updated

· Submission of government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, and other related claims.

Job Requirements

· Minimum 2 years of experience in Human Resource management

· Preferable to have HR working experience background in the Security industry

· Possess a Diploma or Bachelor’s Degree in Human Resources or Business Administration-related discipline

· Manage team resources to ensure adequate staffing and capability levels

· Knowledgeable of HR systems and databases

· Comfortable to work in a fast-paced environment

· Able to work efficiently with minimum supervision

· Experienced in managing different priorities/multitasking

Please send your CV with a description of your relevant experience via Apply Now. Only shortlisted candidates will be notified. Those with more experience could be considered for more senior positions