Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment.
• Work with leads to monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on FAST and Bulk Payments application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, Payment products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 5-7 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in HongKong vs Singapore (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.

Job Description

Roles & Responsibilities

• Ensure performance complies with specications, technical clarications, and drawings.
• To guide and supervise on works arrangement and site activity.
• To check all installation drawings and prepare relevant schedule.
• Monitor the daily progress of activities and prepare daily report of the status of each assignment.
• Managing project budgets. Able to work on weekend/public holiday.
• Able to work regularly under rooftop.
• Able to use Microsoft suite of Software including project.
• Prociency in AutoCAD is preferred.
• Good organizational skills and communication skills. Good technical competency.
• Carry out the electrical cabling works, tray & trunking works with installation.
• Experience in integration of the sites.
• Minimum Certicate requirement in Safety Supervisor.
• Candidates with a Diploma in Electrical and Electronics Engineering or above Minimum 10 years working experience on related sites

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Working location: Labrador Park

Working hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Manage end-to-end recruitment processes, including job postings, interviewing, and onboarding of new employees
• Foster a positive work environment by addressing employee concerns, resolving conflicts, and promoting company culture
• Handle HR documentation, including contracts, benefits enrollment, and employee records
• Support performance reviews, feedback sessions, and development plans to ensure employee growth and alignment with company goals
• Coordinate training programs and workshops to enhance employee skills and professional development
• Ensure adherence to labor laws and company policies, maintaining HR compliance across all functions
• Compile HR reports and analyze data to track employee metrics, turnover, and engagement

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong verbal and written communication skills, with the ability to interact effectively with employees at all levels
• Excellent multitasking abilities with attention to detail and a proactive approach to problem-solving

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you passionate about people and driven to create a thriving workplace culture? Join our dynamic team as an HR Executive and play a pivotal role in shaping an engaging and high-performing environment! Here’s what you’ll do:

• Manage the entire recruitment lifecycle—from sourcing and screening to interviewing and onboarding top talent
• Create and promote a compelling employer brand to attract Singapore’s brightest talent. Be the face of our organization at career fairs and networking events
• Leverage innovative sourcing strategies, including job portals, LinkedIn, social media, and talent pools, to identify top candidates
• Ensure every candidate has a seamless, positive experience, from the first touchpoint to onboarding
• Stay ahead of industry trends and competitors to design effective recruitment strategies that meet market demands
• Use metrics and analytics to refine recruitment strategies and deliver measurable hiring results
• Partner with department heads to understand hiring needs and design tailored talent acquisition strategies
• Build and maintain a robust talent pipeline for current and future hiring needs, ensuring we’re always ready to grow

Why Join Us?

• Be part of a fast-growing organization where talent acquisition is a top priority
• Competitive salary and comprehensive benefits tailored for top performers
• Opportunities for professional growth and development in HR
• Work in a collaborative, supportive, and innovative environment in Singapore

REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of HR principles, practices, and procedures
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information with discretion

If you’re ready to make a meaningful impact and help shape the future of our organization, we’d love to hear from you. Apply now!

EA Reg. Number: R21100629

EA License Number: 22C1278

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Provide comprehensive logistical support during the conduct of school camps at the Outdoor Adventure Learning Centre (OALC), including but not limited to: o Assisting in the setup and arrangement of camp facilities, ensuring they are conducive for the camp activities.

Coordinating with camp facilitators and staff to facilitate smooth operations and address any logistical needs that may arise during the camp.

Overseeing the distribution and collection of camp equipment and supplies, ensuring their proper usage and storage.

Assisting in the management of emergency response procedures and ensuring the safety and well-being of camp participants.

Provide support in restoring OALC facilities back to their original state in readiness for the upcoming camp, including but not limited to:

Conducting thorough checks and maintenance of camp equipment, reporting any issues for timely repair or replacement.

Collaborating with the maintenance team to ensure cleanliness, functionality, and readiness of camp facilities for the next camp.

Support camp operations, including but not limited to:

Assisting in the setup and arrangement of sleeping quarters, dining areas, and activity spaces to meet the specific requirements of each camp.

Collaborating with the meal caterer to facilitate the provision of meals and snacks for camp participants, ensuring dietary requirements and food safety standards are met.

Assisting in the breakdown and storage of camp equipment and supplies at the conclusion of each camp, ensuring proper inventory and organization for future use.

Assist in general administration work.

Proficient in organizing items for housekeeping matters, ensuring cleanliness and orderliness of camp facilities, including:

Managing the distribution and collection of bedding, towels, and personal items for camp participants.

Coordinating the disposal of waste and maintaining cleanliness in common areas and facilities.

Assisting in the setup and arrangement of equipment for camp activities, ensuring they are accessible and in good condition.

Strong ability to collaborate with others and communicate clearly, including: Working effectively with camp staff and facilitators to address logistical needs and ensure the smooth execution of camp activities.

Communicating with camp participants to provide guidance, support, and assistance as needed, fostering a positive and inclusive camp experience for all.

This position is open to all who are fulfilling aforesaid requirements.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Sales coordinator assist with the company's sales operations and strategies to help it meet it sales golas

He/she will work with sales managers and representatives to ensure products are sold smoothly and efficiently.

He/she will gather feedback from customers to improve processes.

He/she will support work improvement activities and performance improvement strategies

Providing accounting and clerical assistance to the accounting department.

Preparing and maintaining accounting documents and records

Preparing deposits, general ledger postings and statements

Reconcile accounts in a timely manner

Daily entry of financial transactions in database

Provide assistance and support to company personnel

Research, track adn restrore accounting or documentation problems adn discrepancies

Inform management and compile reports/summaries on activities

Job Description

· Organise work at construction site for Pumps & System or cooling towers for commercial and industrial applications

· Scheduling of work and planning of duty roster

· Manage workers

· Monitor and report to management on the progress of projects

· Assist with on-stie rectification works when required

· Ferry workers to and from job site

· Implement safety measures

· Liaise with and follow up on issues raised at job site

Requirements

· Candidate should preferably have relevant qualification in electrical / mechanical or other related engineering field

· Technically based and have experience working in Construction sites.

· At least 1 to 2 Year(s) of working experience in the construction industry.

· Preferably have prior experience supervising a team of workers

· Preferably have experience with scheduling of work and planning duty roster

· Able to lead, plan, coordinate, communicate with relevant site stakeholders to execute work

· Must possess class 3 drivinglicense

Tailor Responsibilities:

• Discussing design, alteration, or repair requirements with customers to ensure that their specifications are met.
• Taking customers’ measurements using a tape measure.
• Accurately recording customers' measurements instructions, and preferences.
• Attaching labels to customers' garments to prevent any errors.
• Repairing customers' garments, which includes patching or sewing tears and holes.gs, lining sheer garments, removing pockets, and adding padding.
• Repairing customers' garments, which includes patching or sewing tears and holes.
• Providing customers with cost estimates for the construction of customized garments.

Tailor Requirements:

• Proven experience working as a Tailor.
• Sound knowledge of fabrics as well as clothing design and construction.
• The ability to use a sewing machine.
• Outstanding sewing skills.
• Exceptional customer service skills.
• Good hand-eye coordination.
• Detail-oriented.
• Hardworking.
• Able to work long hours, weekends and public holidays.

• To control the food cost and the consistency of quality and quantity of food served
• Assists in the implementation of annual promotion plan and menu change cycle
• Assists in maintaining standards of hygiene and cleanliness in all kitchen and related areas
• Co-ordinates with Assistant F&B Manager in ensuring that operations functions are efficient and timely
• Recommend and organize proper and systematic storage of food items in the kitchen
• Prepares duty rosters schedules vacation and public holidays accordingly
• Competent with health, safety, and other emergency procedures
• Perform other reasonable duties as assigned by the Executive Sous Chef / Executive Chef

Requirements:

• Current Junior Sous Chef or Sous Chef with Italian Cuisine Experience
• Basic knowledge of MS office
• High level of flexibility and adaptability
• Able to work public holidays and weekends

• Ensure that the production, preparation and presentation of food are of the highest quality
• Knowledgeable in terms of standard procedures and policies
• Operate and maintAain equipment and reporting of malfunctioning
• Controlling of Operation & Food cost whenever necessary
• Upkeeping of cleanliness and hygiene standard
• Daily feedback collection and report of issues
• Any ad-hoc duties as assigned
• Strong passion for Culinary
• Willingness to work on a rotating roster
• Strive for excellence in quality and presentation
• Excellent interpersonal and organizational skills
• Able to work in a fast-paced environment
• Certification in Culinary would be beneficial

Key responsibilities:

• Create PR/GR/Extract reports using SAP system.

• Process invoice payments.

• Financial Data Management - Ensuring accurate/up-to-date data entries.

• Work with various senior managers to monitor utilization of budget.

• Aids in software, hardware contracts renewal and budget oversight.

• Aids in project budget oversight.

• Prepare monthly financial dashboard reports.

• Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.

• Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Key Skills:

• Have good knowledge in using M365, a good grasp of Outlook, Excel, SharePoint.

• Advance knowledge/skills of Excel formulas and functions is a must.

• Have working experience and advance understanding of SAP system (PEMS) would be a plus

What we are looking for

- Domain: Hands on experience in design and configurations/development work on AML-Actimize application (RCM, SAM, AIS) and AML Firco Soft Applications

- Technical Hands-On Expertise: Oracle Java and Unix, SA/ Developer

Job Objectives

- To lead and deliver with consistently good quality BANK's Anti Money Laundering systems enhancements/changes into Production

- To provide reliable and timely Level 3 investigative and fix-it support for all BANKS Anti Money Laundering systems

- To provide reliable leadership and support during System Integration Testing and UAT phases.

- To manage and resolve Audit and Security findings timely

- To identify early and escalate critical delivery show stopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities

- Perform impact analysis on Change Requests and document proposed solution and estimated required effort

- AML system changes/production fixes Design, Development and Unit Testing

- Review and contribute to test planning for SIT and UAT

- Manage and work with vendor teams to successfully deliver enhancements for Anti Money Laundering systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key Requirements

- At least 4 years of Anti Money Laundering system enhancements for Transaction Monitoring delivery experience in the banking industry

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Proven and strong vendor management capability

- Good application design Operational impact awareness

- More than 9 years of total IT industry experience

What we are looking for:

- Mandatory experience in Software/Application solution design: for applications with 3 tier architecture & On premise infrastructure.

-This role is not data engineering and not suitable for Data engineers who have never worked on a user facing application. Databases are not considered~ applications

-This role is a not a System integrators/System Engineers (Not a INFRA Role)

- This role is not a Pure project managers/scrum masters. The person has to be hands on technically

- Machine Learning System & Dynamic Customer Risk Score Projects Domain Details: EDA process, Stratified sampling, Standard machine learning process, Feature engineering

- Functional Domain Knowledge: Compliance Technology, KYC, AML, Financial Risk Technologies

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark•

• To control the food cost and the consistency of quality and quantity of food served
• Assists in the implementation of annual promotion plan and menu change cycle
• Assists in maintaining standards of hygiene and cleanliness in all kitchen and related areas
• Co-ordinates with Assistant F&B Manager in ensuring that operations functions are efficient and timely
• Recommend and organize proper and systematic storage of food items in the kitchen
• Prepares duty rosters schedules vacation and public holidays accordingly
• Competent with health, safety, and other emergency procedures
• Perform other reasonable duties as assigned by the Executive Sous Chef / Executive Chef

Requirements:

• Current Junior Sous Chef or Sous Chef with Italian Cuisine Experience
• Basic knowledge of MS office
• High level of flexibility and adaptability
• Able to work public holidays and weekends

Job Description:

• Attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appointments/ sending out appointment reminders.

• Greetings and registrations of customer upon arrival.

• provide consultations to clients before and after their treatments.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

Job Description:

• Prepare high quality Chinese or Western food.

• Ensure kitchen team is well trained and equipped with the knowledge and skills for the food in the menu.

• Maintain hygiene and cleanliness standards at all time.

Job Requirement:

• Possess good culinary skills and able to lead the kitchen team to produce consistently high quality food.

• Good leadership and communication skills.

• Able to create and show creativity in food menu.

Job Description:

• Prepare high quality Chinese food.

• Ensure kitchen team is well trained and equipped with the knowledge and skills for the food in the menu.

• Maintain hygiene and cleanliness standards at all time.

Job Requirement:

• Possess good culinary skills and able to lead the kitchen team to produce consistently high quality food.

• Good leadership and communication skills.

• Able to create and show creativity in food menu.

Key responsibilities:

Corporate Tooling team in BANKING Shared Platforms is responsible for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of our banking.

As a Developer in the for Internal project, you will play a pivotal role in gathering requirements, documenting, designing, and implementing the solution.

• Implementing Python based full stack application instances; analyse the impact on current/new system, research problems and design and implement optimal solutions.

• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.

• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.

• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.

• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.

• Communicate effectively with external and internal teams on technical delivery and system maintenance.

• Enforce technical quality in all aspects of project delivery, with Waterfall/Agile best practices and methods such as Scrum, CI/CD DevOps Practices, Test Driven Development, while adhering to SDM guidelines.

Key Skills:

• Frontend development: Vue/Nuxt3, CSS (SCSS).

• Backend development: Python/Django/REST API Frameworks.

• OS skills: Linux/Unix with Shell Scripting.

• Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

What we are looking for:

- Junior Developers: 1-3 Years Exp

- Senior Developers: 5-7 Years Exp

Job Responsibilities:

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Able to cook vietnamese cuisine, snackes, spring roll, etc.

Job Requirements:

• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

Job Description & Requirements

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

Shift Timings (Choose One Shift Option):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description (Non-Sales Role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.