1) Relevant tertiary certificate in interior design

2) Know how to use Auto Cad software

3) job experience in autocad building drawing for

private housing, commercial and

industrial projects

4) six working days and work overtime to meet tight datelines if required

5) Bllingual is a plus point

6) Go to site to do site inspection

7) other duties assigned by the company

8) indepedent and self motivated

9) This position is open to local & overseas applicants

10) know 3D rendering

Description:

• Learn and be competent in all Front of House duties according to SOP
• Manage sections and supervise the team in attending to all customers requests and feedback
• Deliver service level required and uphold standards on speed and accuracy of service
• Learn and be proficient on product knowledge of all items on the menu
• Training of new team members on Front of House duties according to SOP
• Manage ordering / inventory / cash / sales records
• Maintain standards of cleanliness, hygiene and safety at the restaurant
• Manage ongoing marketing and promotions at the restaurant

Requirements:

• Possess a Diploma / Degree in Hospitality or related studies, or WSQ Certificate in F&B Operations / F&B Supervision / F&B Management
• Worked in the Japanese Omaskase for minimum 1 year
• Enjoy meeting people and take pride in customer service
• Willingness to work in a fast pace enviroment
• Good interpersonal skills and able to perform in a team

Job Functions:

• Handle tender administration
• Source and prepare all information and documentation related to tender submissions, for participation in tender exercise
• Prepare bill of quantities which involves quantity take-off, materials sourcing, and measuring
• Obtains, compiles, and evaluates quotations from sub-contractors and suppliers according to tender requirements, and follows up on timely submission of quotations
• Handle contract administration
• Source and negotiate for sub-contractors and supplier terms and fees in compliance with requirements and time schedule
• Carry out procurement functions in an ethical manner
• Assist in administration of Extension of Time claim
• Prepare Letter of Award and work orders
• Prepare interim progress claims, Variation Orders, and final account with clients
• Certify interim progress claims and final accounts for payment to sub-contractors

Job Specifications:

• Min qualification: Diploma in Quantity Surveying or construction-related discipline
• Minimum 5 years’ work experience in a Quantity Surveyor role, preferably experience in M&E
• Good contractual knowledge and administration
• Meticulous and detail-oriented
• Good organisation skills, and able to multi-task
• Good written communication skills in English
• Strong communication and negotiation skills
• Ability to work independently, and under pressure, to meet deadlines
• Able to coordinate/communicate with project team

Job Description

· Carry out project planning, design, material requisition, cost control and documentation for all related M & E works

· Coordinate with Client's representatives, consultants and sub-contractors on all technical matters and provide all M & E related resolutions with documentation, where required

· Review project specifications and technical clarifications

· Prepare method statements and check drawings discrepancies, defects inconsistencies in construction drawings

· Monitor progress of works and troubleshoot issues on site

· Ensure quality of M & E workmanship and compliance with safety and environmental requirements

· Possess growth mindset and positive attitude

· Thrive well in a culture which focuses on teamwork, able to support one another and not calculative

Requirements

· Candidate must possess at least a Diploma or Degree in Mechanical or Electrical Engineering

· Minimum 3 years’ work experience in M & E related roles in New Build / R & R / A & A projects

· Highly motivated and independent with excellent team spirit and interpersonal skills, strong sense of responsibility

· Strong communication skills with the ability to coordinate with relevant site people to execute work

· Ability to work independently and under pressure

Responsibilities:

· Coordinate all various trade works including shop drawings for project

· Supervise and inspect all works carried out by sub-contractors

· Ensure compliance with specifications, and achieve quality aspect.

· Coordinate and liaise with all services with other trades on site

· Carry out works scheduling, material requisition, cost control, project supervision and documentation

Requirements:

· Possess minimum education qualification of a Diploma or a Bachelor’s Degree in Building or Architectural from a recognized institution

· Minimum 3 years of experience, preferably in ID

· Familiar with local building regulation, BCA CONQUAS and other Quality Mark Assessment

· Strong analytical mind, good organisation skills and strong sense of responsibility

· Strong communication and customer service skills

Job Description

• Assist & support the HR Managers on the full-spectrum of HR duties, day-to-day management of HR operations and other events & projects. (e.g Employee engagement pgms)
• Monitor & process all work passes renewal and applications.
• Preparation of Employment contract, memos and other necessary letters & correspondence.
• Laising with dormitory, vendors and related parties and internal customer.
• Manage the medical claim records and others that are relevant.
• Verification of OT and allowances for payroll processing.
• Handle the recruitment, onboarding and off-boarding process.
• Maintain & update the HR system.
• Handle training & development e.g courses planning, records update, sourcing and registration.
• Manage the employee's communication e.g announcement of policies, events etc.
• Other administrative duties.
• Ad hoc duties.

Job Requirement

• Diploma with 2 years of relevant HR and Administration experience.
• Demonstrate ability to handle multiple priorities, work independently and collaborate with team member.
• Meticulous with an eye for detail.
• Proficient in Microsoft Excel.

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

Job Description

• Assist & support the HR Managers on the full spectrum of HR duties, day-to-day management of HR operations, and other events & projects. (e.g Employee engagement pgms)
• Monitor & process all work passes renewal and applications
• Preparation of Employment contract, memos, and other necessary letters & correspondence
• Liaising with dormitory, vendors and related parties, and internal customer
• Manage the medical claim records and others that are relevant
• Verification of OT and allowances for payroll processing
• Handle the recruitment, onboarding, and off-boarding process
• Maintain & update the HR system
• Handle training & development e.g courses planning, records update, sourcing, and registration
• Manage the employee's communication e.g announcement of policies, events, etc
• Other administrative duties
• Ad hoc duties

Job Requirement

• Diploma with 2 years of relevant HR and Administration experience
• Demonstrate ability to handle multiple priorities, work independently and collaborate with team members.
• Meticulous with an eye for detail
• Proficient in Microsoft Excel

Learning and Development

• Responsible for developing learning and development plans, based on the assessment of development areas for the workforce to meet business requirements.
• Responsible for the procurement of training programmes and documenting learning needs, maintaining Warees’ learning systems and provides administrative support in conducting learning programmes.
• Curate training materials for internal training programmes
• Liaises with stakeholders to communicate and implement Warees’ development and/or change interventions to ensure that Warees’ strategy and plans are delivered in an effective and efficient way.

Talent Attraction and Employee Experience and Relations

• Executes planned talent outreach and engagement activities to source for potential candidates and maintains an optimal experience for employees.
• Conducts the initial screening of potential candidates and prepares employment contracts as per guidelines.
• Creates new hire information packs, develops content and delivers orientation sessions for new hires.
• Develops the employee engagement surveys, analyses data collected and proposes initiatives to enhance employees' engagement levels and well-being.
• Supports the management of workplace issues and, investigates routine grievances raised and proposes resolutions.

Performance Reviews and Benefits Administration

• Assists with the administration of performance reviews and benefits programmes in the Warees.
• Manages routine employee queries relating to performance management systems and benefits processing.
• Generates benefits reports, conducts data analyses and presents preliminary findings when required.

Other matters

• Responsible for the conceptualization and operationalization of company events, including ensuring that all logistics requirements and partners/vendors/stakeholder management are carried out according to the event plans
• Complete a broad variety of administrative tasks including assisting with special projects (e.g. ISO certifications, digitalisation), designing and producing complex documents, reports and presentations

Requirements:

• Diploma or Degree in any discipline
• Experience in L&D and/or Recruitment will be advantageous
• Confident and effective presentation, training delivery and facilitation skills
• Skilled in driving influence and building rapport with decision-makers across all levels
• Self-motivated and able to work independently.
• Driven, with a positive and proactive mindset.

Job Description & Requirements

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

Job Responsibilities:

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Able to cook vietnamese cuisine, snackes, spring roll, etc.

Job Requirements:

• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

Roles & Responsibilities

As a Human Resource Executive, you will handle full spectrum of HR operations duties including employee administration, recruitment, new employee onboarding, offboarding, internal communications, performance management, payroll, office administration and HR reporting.

1. Recruitment and Selection

• Manage the full cycle of recruitment, including job postings, screening applications, conducting interviews, salary negotiation and other related talent acquisition activities

2. Employee Relations

• Work together with senior management to foster a positive work culture by handling employee queries, addressing grievances, and maintaining effective communication channels within the organization.
• Support senior management in organising events and activities for staff, residents and other stakeholders.

3. Performance Management

• Administer performance appraisal exercise and provide advice to staff on performance-related matters

4. Policy Development

• Develop and update HR policies and procedures to ensure compliance with employment laws and regulations, while promoting a fair and inclusive work environment.

5. Compensation and Benefits

• Administer employee compensation and benefits programs, including salary reviews, merit increments, bonus payments, and employee benefits and welfare schemes (e.g. annual leave, medical benefits).
• Submission of government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, and other related claims.

6. Training and Development

• Onboard new hires. Source and determine training plan in liaison with management staff.
• Assist in training administration, such as, registration, payments, coordination of course confirmations.

7. HR Operations

• Administer employee confirmation, contract renewal, re-employment, employment certification letters.
• Maintain accurate employee records, manage HR databases, update Employee Handbook and HR Policy Manual, and prepare HR reports for management, Board of Directors and external stakeholders.
• Complete labour surveys, manpower updates and other MOM related tasks. Assist in HR improvement projects as and when assigned by senior management.

8. Board Secretariat

• Provide Secretariat support for the corporate unit including coordinate Board meeting, minutes taking and other matter related to the Board of Directors.

Any other duties as assigned by immediate supervisor.

- Provide top-tier technical support and quality information to car manufacturers, distributors, and Service Dealers (SD) to drive continuous product quality improvement.
- Support the establishment and management of SD network expansion in responsible territories, ensuring a seamless service experience for our customers.
- Conduct engaging onsite and virtual technical training and audits to SD, guaranteeing that repair capabilities meet and exceed company standards.
- Maintain and ensure the operational readiness of all repair equipment and diagnostic tools, enabling efficient service delivery.
- Offer ad-hoc support to automotive sales and related departments, contributing to the overall success of our automotive business.

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

Job Description & Requirements

• Overall in charge of operations.
• Plan work schedule
• Provide immediate supervision, assign tasks, check works at frequent intervals, and maintain schedules
• Ensure employee follow safety, quality requirement, and all applicable company policies at all times
• Support overtime.
• Must have relevant experience.
• Other duties assigned by the manager or director

Job Description & Requirements

• Overall in charge of operations.
• Plan work schedule
• Provide immediate supervision, assign tasks, check works at frequent intervals, and maintain schedules
• Ensure employee follow safety, quality requirement, and all applicable company policies at all times
• Support overtime.
• Must have relevant experience.
• Other duties assigned by the manager or director

Job Description & Requirements

• Overall in charge of operations.
• Plan work schedule
• Provide immediate supervision, assign tasks, check works at frequent intervals, and maintain schedules
• Ensure employee follow safety, quality requirement, and all applicable company policies at all times
• Support overtime.
• Must have relevant experience.
• Other duties assigned by the manager or director

About Avanta Global:

Avanta Global, a member of the TÜV NORD Group, is one of Singapore’s most successful service provider in the area of Safety and Health, Environment and Quality since its conception, due to our unparalleled attention to customer satisfaction and work ethics. Over the years, we have grown from humble beginnings to provide solutions to customers in over 14 countries around the world. Our success lies in our determination to provide trustworthy service while keeping up with the latest standards of the field.

Job Description:

• Responsible for recruitment activities such as drafting and placing job advertisements in accordance with MOM regulations, screening job applications and arranging interviews, liaise with recruitment agencies etc
• Follow up with candidates and/or new employees on relevant paperwork such as employment application forms, pre-employment check, employment contract, and other employee related letters or memos
• Prepare orientation package and conduct orientation briefing for new employees and send HR welcome email for new employees etc
• Maintain employee records according to policy and legal requirements.
• Process employee’s payroll according to MOM regulations.
• Facilitate the monthly submission of CPF contributions and the annual filing of IR8A forms.
• Assist in performance review and peer review process on a semiannually basis
• Assist to execute and monitor employee recognition schemes and budgeting
• Review and update employee policies and guidelines in accordance with local employment regulations and company’s procedures
• Check and submit claims such as timesheets, leave/MC applications, transport claims and other miscellaneous claims for approval
• Manage exit formalities such as exit interviews and hand over process
• Highly self-motivated to achieve KPIs and targets
• Provide reports for management review
• Adhere to company’s confidentiality policies and work processes
• Other ad-hoc duties as assigned by the company

Job requirement:

• Minimum 2 - 5 years experience in Human Resources and operational duties
• Well organised, independent and solutions-driven individual
• Resilient and able to work in a fast-paced environment
• Meticulous and pay attention to fine details

Applicants who are able to start work immediately will be an advantage

Application Instructions:

Interested candidates are invited to submit their resume and cover letter to [email protected]

Please include "HR Executive" in the subject line. You may also reach me at 8129 5985. Only shortlisted candidates will be contacted for interviews.

Avanta Global (A TÜV NORD Group Member) is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team.

Job Description

• Responsible for processing monthly payroll,CPF submission, IR21, IR8A submission for about 200 headcounts
• Perform general administrative duties and manage onboarding/offboarding processes
• Handle work passes administration i.e. application, renewal and cancellation
• Administer employees leave,attendance, welfare and benefits
• Assist in HR matters in budgeting, manpower planning, recruitment, compensation & benefits and performance management exercise.
• Submission of all government claims
• Prepare monthly HR reports
• Support in developing and implementation of HR policies and procedures
• Assist in handling employee disciplinary issues and grievances
• Perform any ad hoc duties as assigned

Requirement

• Possess at least a Diploma/Professional Degree in Human Resource Management or equivalent.
• At least 3 Year(s) relevant working experience (including payroll processing) in Food Manufacturing / FMCG industry
• Must display ability to communicate effectively with blue collared foreign workforce
• Versatile and committed individual willing to take a hands on approach
• Familiar with Infotech system
• Sound knowledge of local employment laws
• Able to start work within short notice is an advantage

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

- Permanent

- Up to $4k + $600 Transport Allowance + AWS + VB

- Loyang

- Mon to Fri, 8am - 5.30pm

Responsibilities:

• Responsible for meeting sales and operation targets, primarily in wafer fabrication industry.
• Responsible for managing sales, inventory control and account receivables.
• Accountable for the promotion of new products to the semi-conductor industry.
• Promote products through presentations to customers and participation in trade shows.
• Generate quotations and sales report.
• Compile product data sheet and certificate of analysis to customers.
• Daily liaison with principal, including identifying new principals.

Salary:

• Up to $4,000 + $600 Transport Allowance + AWS + VB

Working hours:

• Mon to Fri 8.00am to 5:30pm

Location:

• Loyang

Requirements:

• Engineering degree or Diploma with at least 3 years working experience.
• At least 2 years sale or service experience in wafer fabrication industry.
• Applicants with more than 5 years of relevant experience may be considered for Senior/management position.
• Experience in Etch equipment process is preferred.
• Possession of own transportation is preferred.
• Team player.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R1879978)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

- Permanent

- Up to $3,600 + Benefits

- Bras Basah

- 44 hours rotating shift

- Attractive Benefits: $2,000 Medical Spending Account

- Attractive Benefits: $1,000 Flexible Benefit

- Attractive Benefits: Birthday Leave + $200 in Birthday Month

- Attractive Benefits: Free Annual Health Screening

Job Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.
• Glitch reports are to be written when necessary.
• Ensure guest room security emergency and fire procedures; encourage the use of Safe Deposit boxes and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Period:

• Permanent

Working Hours:

• 44 hours rotating shift

Salary:

• Up to $3,600 + Attractive Benefits
• Attractive Benefits: $2,000 Medical Spending Account
• Attractive Benefits: $1,000 Flexible Benefit
• Attractive Benefits: Birthday Leave + $200 in Birthday Month
• Attractive Benefits: Free Annual Health Screening

Location:

• Bras Basah

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Trello Specialist (Senior)

· The Trello Analyst will be responsible for managing and analyzing project workflows using Trello.

· This role will involve leveraging data to optimize project efficiency, ensuring that teams are aligned and projects are progressing according to schedule.

· The ideal candidate will have strong analytical skills, experience with Trello, helps Marketing Specialist organize and manage tasks effectively

Key Responsibilities:

· Trello Management: Administer and maintain Trello boards, ensuring they are organized and aligned with project goals. Create and manage card structures, labels, and lists relevant to different projects.

· Data Analysis: Analyze Trello usage data, project timelines, and team performance metrics to identify areas for improvement. Generate reports and dashboards to communicate findings to stakeholders.

· Process Improvement: Collaborate with project teams to optimize workflows and processes within Trello. Provide recommendations for best practices and efficient use of Trello features.

· Training & Support: Conduct training sessions for team members on how to effectively use Trello for project management. Act as a point of contact for Trello-related inquiries and support.

· Collaboration: Work closely with project managers, teams, and other stakeholders to ensure that Trello is being used effectively across all projects. Facilitate communication and coordination among team members.

· Project Tracking: Monitor ongoing projects in Trello, ensuring deadlines are met, and tasks are completed. Identify project risks and escalate issues as needed.

Qualifications:

• 8 years of experience with Trello and integrate with tools like Google Drive, Slack to streamline your workflow and keep all your resources connected.
• Good experience with sql and BI tools (Tableau, qlik, etc).
• Strong analytical and problem-solving skills, with the ability to interpret data and make actionable recommendations.
• organize campaigns and manage tasks efficiently. By leveraging Trello’s features, you can enhance team collaboration, streamline processes, and ensure that projects stay on track.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Detail-oriented with strong organizational skills to manage multiple tasks and projects simultaneously.
• Familiarity with Agile methodologies and project management principles is a plus.
• Proficiency in data visualization tools and software.
• Knowledge of automation tools or integrations that enhance Trello’s functionality, such as Zapier.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Fixed Asset Accounting (Finance): Fixed Asset Management, supporting in year-end audit, and donated funds management.
• Audit Administration (Admin): Checking of documents, preparation and verification of data and audit reports, collation of forms
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Training Administration: Support in Course Administration, designing of electronic digital mailers, data collation and analysis, organising focus group discussions.
• IT System Administration (IT): Assist in managing account and compliance matters for systems, support in tech refresh and major system enhancements.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education / Accounting or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description & Requirements

• Overall in charge of operations.
• Plan work schedule
• Provide immediate supervision, assign tasks, check works at frequent intervals, and maintain schedules
• Ensure employee follow safety, quality requirement, and all applicable company policies at all times
• Support overtime.
• Must have relevant experience.
• Other duties assigned by the manager or director