Key Responsibilities

Assurance and Consulting:

• Contribute to annual audit planning, for assigned business areas, region, and specialist topics.
• Lead end-to-end audit assignments using the departmental methodology. This includes leading and overseeing audit planning, fieldwork and reporting.
• Conduct ad-hoc Internal Audit projects, and Investigations, as assigned by Internal Audit management and provide support to any team/function as needed and requested
• Partner with Business stakeholders globally, driving business process excellence and contributing to various business transformation projects.
• Conceptualize use cases for Audit Analytics and Automation
• Operational Risk Reporting:
• Lead Operational Risk inquiries, investigations and reporting for designated regions and functions.
• Internal Audit Professional Practices:
• Assist in adapting and improving Internal Audit Methodology to align with Group Assurance mandate, and to conform to IIA’s Global Internal Audit Standards (GIAS).

Qualifications/Profile

• 15+ years of progressive experience in Internal Audit, Internal Controls, and / or ERM experience required, must be an Individual contributor.
• Auditing experience of Commodity Trading (OTC and Exchange) lifecycle is required – Trade capture, Confirmations, Logistics Operations, Settlements, Inventory, Position and PnL reporting, Risk Reporting.
• Asia pacific region Trading related Finance, Market, Operational and Regulatory risk knowledge is required.
• Strong foundation financial audit, CIA, CPA qualified.
• Excellent professional scepticism, and communication skills – communicate audit insights and improvements in a clear and persuasive manner.
• Candidate is required to speak with stakeholders from vaious countries including Dubai, China, thus will be required to be able to converse fluently in English & Mandrian.

Our client is a leading provider of Industrial Intelligence solutions, operating across Asia, the Middle East, and Central Asia. They are currently seeking a dynamic and experienced Project Manager to oversee the successful delivery of key milestones for significant infrastructure projects.

Key Responsibilities:

• Serve as the primary point of contact for LTA, SMRT, and other stakeholders, managing both technical and operational aspects of project execution.
• Facilitate weekly interface meetings with LTA, SMRT, and relevant parties to address interfacing challenges and track progress.
• Coordinate with contractors, consultants, government bodies, and internal teams to ensure seamless project implementation.
• Manage comprehensive project documentation, including system interface designs, site construction drawings, and technical specifications.

Qualifications and Experience:

• A proven track record in project management within LTA-MRT projects or similar large-scale infrastructure endeavors.
• Familiarity with BIM (Building Information Modeling) tools.
• Proficient in using Putty, WinSCP, and Wireshark software.
• Solid understanding of communication protocols such as TCP/IP and Modbus.
• Bachelor’s degree in Civil, Electrical, Mechanical Engineering, or a closely related discipline.

Preferred Skills:

• Prior experience with railway or infrastructure project engineering will be highly advantageous.
• A mindset driven by initiative and intellectual curiosity, coupled with excellent organizational capabilities.

If you are passionate about project management and eager to contribute to transformative infrastructure projects, we would love to hear from you!

We look forward to welcoming a dedicated professional to our client's team!

Job Responsibilities

• Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.(PDPA & MAS Notice 626)
• Gathering Evidence for Financial Scam Reports and Escalating to relevant BU for Touchpoint / Investigation / Compensation within stipulated timeframe
• Understanding Fraud & Scam Terminology and Methodologies.
• Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government Impersonation / Friends Scam), Investment Scams
• Social Engineering Scams
• Reports For Mule Accounts / Funnel Accounts.
• Ensures highest standard of service delivery to our customers.
• Respond and react in a timely manner to escalate fraud / scam service request.
• Investigate transactions flagged as suspicious timely.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose One):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

- Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Requirements:

- Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- In depth knowledge of infrastructure services with
Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH SFTP, Database,

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/ Javascript knowledge

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Key Domain/ Technical Skills:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

Job Description

· Maintaining necessary levels of inventory stock in the showroom.

· Counting and sorting of stocks.

· Clear understanding of the usage of the product, its price and design.

· Attending customer enquiry

· Assist customers in testing the merchandise and explaining the features present in the products or services being retailed.

· Good communication skills

customer service experience

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Job Description & Requirements

• Key role in penetrating the existing market and developing new sales and business opportunities.
• Work as a sales team to achieve individual committed sales quota and targeted sales forecasts.

Requirements

• Minimum 1 years sales and marketing experience
• Pleasant personality and responsible for the fulfillment of monthly sales targets.
• Computer literate, strong negotiation skills in closing sales contracts.
• Online sales experience will add to the advantage

Job Description & Requirements

• A valid driver's license.
• Extensive knowledge of the operating area.
• Extensive knowledge of the operating area.
• Physical strength and ability to lift up to 70 pounds.
• Excellent organizational and time management skills.
• Exceptiona interpersonal skills.
• Good verbal communication.
• Proficienc using GPS devices.
• Picking up office purchases or other administrative needs.
• Utilizing navigation apps to find the most optima route.
• Interacting with clients in professional conduct.
• Ensuring that vehicles have sufficient gas and are always ready for use.
• Arranging for vehicle repairs when necessary.
• Updating monthly mileage records.
• Driving a variety of vehicles, including motorbikes, cars, buses and trucks.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Position Overview:

The Senior Executive, General Affairs & Administration, is responsible for managing the personal vehicle needs of the Chairman, ensuring their upkeep, maintenance, and compliance with all legal and operational requirements. The role includes both administrative and operational duties to ensure the smooth functioning of the Chairman's personal transportation.

Key Responsibilities:

1. Vehicle Maintenance & Care:Oversee the washing, waxing, and general upkeep of the Chairman's personal vehicles.
   Arrange and monitor regular car servicing and maintenance, ensuring timely appointments and high standards of care.
   Maintain an organized schedule for car servicing, repairs, and necessary checks.
2. Mileage Tracking:Accurately clock in and track the mileage of all personal vehicles to ensure that they remain within maintenance schedules and operational efficiency.
   Report mileage regularly and suggest necessary actions to maintain vehicle health based on mileage milestones.
3. Fuel and Cashcard Management:Ensure all vehicles are fueled appropriately, with petrol top-ups managed efficiently.
   Maintain sufficient funds on the vehicles’ cash cards for smooth road usage.
4. Legal Compliance:Ensure all road tax and insurance documents for the vehicles are up-to-date and valid.
   Liaise with relevant agencies or service providers to renew any expiring documents well in advance.
   Monitor and track expiration dates for vehicle documentation and take prompt action to renew them.
5. Vendor and Service Liaison:Liaise with external service providers for maintenance, repairs, and cleaning services, ensuring cost-effective and high-quality work.
   Handle any issues that arise with service providers and resolve them efficiently.
6. Additional Support:Provide administrative support to the Chairman regarding vehicle-related matters and ensure all documentation is properly recorded.
   Manage any other tasks related to the Chairman's personal vehicles as required.

Qualifications:

• Minimum 3-5 years of experience in an administrative or operational support role, preferably involving vehicle management.
• Strong organizational and time-management skills.
• Attention to detail, especially with regards to tracking and managing maintenance schedules and compliance documents.
• Ability to work independently and handle multiple tasks simultaneously.
• Familiarity with basic vehicle maintenance and service schedules is preferred.

Skills:

• Strong communication and vendor management skills.
• Basic knowledge of vehicle care and servicing.
• Proficiency in administrative tasks and document management.
• Ability to work in a fast-paced environment and meet deadlines.

This role ensures the Chairman’s personal vehicles are well-maintained, legal requirements are met, and operational efficiency is maintained.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

· Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Job Description

• Handle Account Payable, Account Receivable and report to Directors on AR listing

• Answer customer phone call & reply client email

• Prepare invoices / debit note and credit note

• Bank reconciliation

• Prepare Giro & cheque payments

• Follow up closely with outstanding collections

• Check daily bank statement

• Issue debit note and credit note

Job Requirement

• At least 2 Year (s) of working experience in the related field is required for this position.

. Must possess at least basic accounting knowledge.

• Good communication skills

Job Description

• Handle full set of accounts

• Handling Account Payable & Account Receivable and report to Directors on AR Listing

• Prepare invoices, debit and credit notes for customers

• Manage Revenue & Receivable accounting and Internal Audit Functions

• Answer customer phone call & reply client email

• Ensure Accurate and Timely closing of ledger systems on a monthly basis

• Bank reconciliation and journal entries

• Prepare monthly instalment within the stipulated time

• Prepare audit schedule and relevant documents for audits

• Check through admin close files entries thoroughly

• Guiding new staffs on system

• Liaise with auditor on queries and provide documentation

• Sales commission computation

Job Requirement

• At least 2 Year (s) of working experience in the related field is required for this position

• Must possess at least Diploma or Degree in Accountancy

• Good communication skills

• Required skills include 3+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.
• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.
• Excellent communication and writing skills a must.
• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
• Logical problem- solving techniques and associated experience in system, data center facilities, and telecommunications.
• Experience with project management.
• Financial Services industry knowledge a plus.

KEY RESPONSIBILITIES

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
• Assist with the coordination of network component configurations
• Coordinate and Install SAN cabling infrastructure
• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

•

Responsible to handle a portfolio of clients and provide payroll and a full suite of accounting services to clients in different industries.

Duties & Responsibilities

• Proficient understanding of Singapore Financial reporting Standards (SFRS), Singapore payroll compliance and Singapore Goods and Services Tax (“GST”) regulations
• Manage several portfolios of different complexities and from various industries
• Liaison with clients’ stakeholders, statutory service providers such as auditors, tax agents and/or other external parties on matters related to your work scope
• Ensure accuracy, due care, project management and timely delivery when providing the following services as stated in the respective Letter of Engagement with clients:

1. Setup of computerized accounting system and Chart of Accounts (“COA”);

2. Preparation of monthly/quarterly/half-yearly/yearly management statements;

3. Liaison with auditors for the finalization of year end audited accounts,

4. Filing of GST Application;

5. Preparation & Filing of quarterly GST returns;

6. Preparation of Unaudited financial statements;

7. Preparation of financial statements in XBRL format;

8. Provision of accounting administrative services;

9. Preparation of payroll services;

Others

• Manage billings and collections
• Fulfil any other duties as and when assigned by the seniors, managers and director

Job Holder’s Specifications

• Possess a Diploma/Degree in Accountancy or qualifications in professional accounting
• Has at least 1-2 years of relevant experience in an accounting firm, preferably in an outsourcing services environment
• Possess good business sense and ability to relate well with clients
• Able to multi-task and work under pressure to meet specific timelines
• Possess good communication and excellent interpersonal skills
• Must be proactive, analytical, committed and take ownership
• Possess the interest to learn/upgrade to new skills/technologies
• Accounting software hands-on knowledge will be an added advantages

Key responsibilities:

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

• Works with the testing service providers and other BANKS stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

• Engages with various BANKS stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

• Act as the first point of escalation for any issues raised by BANKS stakeholders, testing service providers

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

• Drive and collaborate with all BANKS stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

• Participate and contribute in forums, as required, to drive testing transformation and innovation

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Testing Centre of Excellence team

Key skills required:

• Payments processing

• Cross border transaction processing

• Vendor management

Job Description:

• Assist in supervision of company operations and facilities management.

• Responsible for supervising maintenance, cleaning, grounds and security.

• Ensure that basic facilities, such as water and electricity, are well-maintained.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision and facilities management.

• Required to work night shift permanently.

construction worker , working at construction site, do the structural , timber work , erecting and breaking up scaffolding , ramp etc. with attention to safety. Unloading and carrying material at construction site .

Requirements: Proven experience as construction worker . Experience in operating equipment like trench rammers , drills, pneumatic hammers. Knowledge of mixing and pouring constructin material ( concrete, sand, grout etc. ) Knowledge of basic engineering and construction principles and methods

1. Assembling cakes according to flavour

2. Frost cakes according to their correct colour

3. Decorate cake and 3D cakes

4. Ensure cleanliness in your work station

You know you are suitable if:

1. You are efficient and productive

2. You have great work flow organisation

3. You are motivated and driven

4. You are meticulous and pay attention to the small details.

5. You know terms relating to cakes

Specialise in:

Must have strong skillset for Dough for tart shells

Must have strong skillset for Dough for puff pastry

Good to have skillset for cakes

ResponsibilitiesThe Sales Executive will manage his/her Sales Channel and reports directly to the CEO
Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
To work closely with customers and build long term relationship
To handle customers’ feedbacks professionally
To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in sale

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons

Job Responsibilities:

• Prepare menus in collaboration with colleagues
• Ensure adequacy of supplies at the cooking stations
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Cook and complete dishes in timely manner
• Able to cook vietnamese cuisine, snackes, spring roll, etc.

Job Requirements:

• Friendly and service oriented
• Able to perform shift; work on weekends and Public Holidays
• Excellent communication and interpersonal skills
• Ensure good hygiene practices and quality control of food and presentation
• Must be able to work in a fast pace environment

Job Description & Requirements

Del items to customer place.

Familiar with Singapore road map

Good customer service skill

Check the del items

have at lease one year del working experience.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Shift Timings (Choose One Shift Option):

1. Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

2. Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

Inbound call handling for Bank's Accounts Servicing, campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Description & Requirements

1) prepare menus in collaboration with colleagues

2) ensure adequacy of supplies at the cooking stations

3)prepare ingredients that should be frequently avaliable (vegetables , spices etc)

4)cook and complete dishes in timely manner

5) able to cook vietnamese cuisine, snackes, spring roll

6) friendly and service oriented

7) able to perform shift, work on weekends and public holidays

8)ensure good hygiene practices and quality control of food and presentation

9) must be able to work in a fast pace environment.