JOB DESCRIPTION
- Assist project delivery/development manager for planning, developing, tracking, implementing Oracle Siebel CRM and Microsoft Dynamics CRM application
- Will be involved in assisting in project tracking and controlling of application development phases and activities in compliance to IT Application policies, standards and procedures
- Lead team in functional requirements gathering, application technical design/implementation, interface development, security review and support
- Assist in managing business users, vendor and interface application team to ensure successful delivery of projects
· Collaborate with cross-functional interface teams
· Prepare, review and ensure application features & functionalities adhere to business requirement and quality, including reliability, security and performance
· Prepare and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards
· Work with Test managing to formulate comprehensive system test strategy, test plan & test cases to align with project scope, quality requirements and targets.
· Manage release Change Management. Ensure changes are completed according to the project and/or release schedule.
- Assist to formulate implementation and deployment plan for system cutover.
Skills & requirements
Qualifications
· Good interpersonal and communication skills, both verbal and written.
· Solid experience in functional requirement management and end to end requirement analysis.
· Solid experience in business process modeling and functional design.
· Solid experience in object oriented design techniques, UML and object modeling
· Experience with Scrum or similar agile development.
· Experience with Oracle Siebel CRM 7.8 and Microsoft Dynamics Customization and Configuration
· Experience in designing and implementing integration with .Net C#, MQ and Batch file
· Experience with a variety of source control and development tools
· Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
· A passion for learning and the willingness to solve problems.
· A Bachelor in Computer Science, Computer Engineering, Information Systems or any related field with strong education in web technologies.
A Big Plus
· Experience with regional CRM implementation in Financial Industry.
· Experience with cross platform debugging.
· Experience in setting up and running DevOps: continuous Integration, continuous build