JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Description

Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.

KEY RESPONSIBILITIES:

• Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

• Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

• Monitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

• Carry out site inspection of other hotel areas regularly.

• Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

• Effectively handle all guest complaints with tact and diplomacy.

• Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.

WHO WE ARE

Singapore Fashion Council (SFC) – formerly known as Textile and Fashion Federation (Singapore) is the official association for the textile and fashion industry in Singapore. Embracing a transformative vision, SFC aspires to become a Vibrant Asian Hub for Responsible Fashion.

With a focus on three key pillars: Sustainability, Innovation & Technology and Asian Craftsmanship, SFC works closely with diverse partners across the value chain to offer thought leadership, extensive networks, and resources – to drive impactful change throughout the ecosystem.

Career Opportunity:

Singapore Fashion Council is seeking a talented Finance Manager to join our dynamic team at the Secretariat. In this role, you will be the guardian of our financial well-being, ensuring smooth operations and strategic growth.

Reporting to the CEO, and working closely with all the Business Units, you are the financial backbone of the organisation, overseeing budgeting, forecasting, and financial reporting. You will lead the finance team to ensure smooth accounting processes and internal controls. You will analyse financial data to identify trends, manage cash flow, and provide insights to guide strategic decision-making.

Key Responsibilities

Financial Management

• Budgeting & Forecasting: Develop and monitor financial budgets
• Business Planning: Develop business plan and support informed decision-making.
• Financial Reporting: Prepare and review monthly, quarterly, and annual financial reports
• Cash Flow Management: Cashflow projection, manage capital request, optimising collections and payments.
• Financial Analysis: Analyse financial data to identify opportunity and risks
• Grant Management: Tracking and submission of grants and sponsorships

Accounting & Controls

• Oversee Accounting Processes: Manage all accounting activities, attention to details and accuracy, ensure adherence to accounting principles and internal control procedures.
• Financial Systems & Technology: Oversee accounting software, leverage on technology and automation tools to enhance business intelligence
• Internal Controls: Develop and implement internal controls and polices, compliance with regulations.

Leadership & Communication

• Team Leadership: Supervise and mentor the finance team
• Communication & Collaboration: Provide support to cross-functional teams
• External Relations: Liaise with government officers, auditors, tax agents and bankers

Pre-requisites:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum 5 years of experience in a financial management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, Accounting Software, Business Intelligence tools,
• Proficiency in MS PowerBI is a plus.
• Experience in retail and grant administration management is a plus.

We offer attractive perks including flexi-benefits. If you think you are the right fit for the role and wish to be part of the SFC team, we would love to meet you.

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up to date.

Our Data Protection notice for Job Applicants is attached here: https://www.sgfashioncouncil.org.sg/privacy-policy/.

IMPORTANT

We do not collect any of the following:

· NRIC/FIN or any national identifiers.

· Photo

· Date of birth

· Age

· Spouse/Family information

or any other sensitive personal data that is not required at this stage of job application.

Please do NOT include these in your CV/Resume and we reserve the right to delete such data and/or reject any application that contains the above.

Note: Only Shortlisted Candidates will be notified.

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Information Technology (IT) Department.

Reporting to the Director of Finance, your job responsibilities include, but not limited to:-

· Responsible for the development and management of the entire IT infrastructure in the Hotel.

· Review and enhance IT procedures, licensing and security policies,

· Participate in vendor selections, reviews and performance management of suppliers.

· Work with internal cross-functional teams on IT process enhancements and new project requirements.

· Provide technical IT leadership and overseeing support, maintenance, changes and upgrades to the relevant IT applications and solutions.

· Responsible for the performance and staff development in the IT department.

· Perform any other duties as many be assigned from time to time by the Management.

Requirements:

· Minimum Diploma or Degree in Computer Studies/Information Systems

· Minimum 5 years of IT experience in the hotel industry

· Hands-on knowledge in hotel business applications such as Opera PMS, S&C, Materials Control, SAP and POS

· A self-driven and strong team player with the ability to work independently

· Meticulous and organised

· Strong project and time management skills

· Possess good interpersonal and communication skills

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Role Summary

The Operating Manager is responsible for overseeing the day-to-day operations of the business to ensure the smooth and efficient running of all departments. This role involves managing staff, ensuring high levels of customer service, maintaining operational standards, and overseeing financial performance. The Operating Manager will also be responsible for ensuring compliance with health and safety regulations, managing inventory and supplies, and driving marketing and promotional efforts to optimize operational performance.

Key Responsibilities

1. Staff Management:

• Provide leadership and support to ensure staff productivity and morale.
• Conduct performance evaluations and provide feedback for employee growth and development.

2. Customer Service:

• Ensure excellent customer service standards are met consistently.
• Monitor customer satisfaction and implement strategies for improvement.

3. Quality Control:

• Develop and enforce quality control procedures to ensure products and services meet company standards.
• Conduct regular inspections and audits to identify areas for improvement.

4. Financial Management:

• Oversee budgets, financial reporting, and profitability analysis.
• Monitor and manage operational costs and expenses.
• Ensure adherence to financial targets and business performance goals.

5. Inventory and Supplies Management:

• Ensure adequate inventory levels are maintained, avoiding overstocking or stockouts.
• Monitor inventory turnover rates and adjust purchasing strategies accordingly.

6. Health and Safety Compliance:

• Ensure all operational activities comply with health, safety, and environmental regulations.
• Conduct regular safety audits and implement corrective actions.

7. Marketing and Promotion:

• Monitor the effectiveness of marketing campaigns and adjust as needed.
• Develop community outreach and customer engagement strategies to increase brand visibility.
• Track customer trends and feedback to help shape future marketing initiatives.

8. Operational Efficiency:

• Streamline processes to improve operational workflow and reduce inefficiencies.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Identify and recommend areas for operational improvements and innovation.

Requirements

1. Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience (2-5 years) in operations management, preferably in a similar industry.
• Strong leadership and team management skills.

2. Skills & Competencies:

• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of financial management, budgeting, and cost control.

3. Other Qualifications:

• Understanding of health and safety regulations and compliance.
• Ability to work under pressure and meet deadlines.
• Flexibility to adapt to changing operational demands.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

• To perform any other task or duties assigned
• Build short and mid-term strategies for categories and take ownership of executing.
• Continuously monitor core KPIs, including sales, profit, , and market share, adapting strategy when necessary to achieve goals.
• Analyze market, consumer, and competitor trends to identify gaps and opportunities to drive category growth
• Lead on -market strategy and new product launches, working closely with subsidiaries to ensure full readiness and excellence in execution

Requirement:

• Relevant experience in product marketing, with strong preference for consumer electronics experience
• Demonstrated experience in market analysis and product strategy development
• Experience coordinating product launches and go-to-market in multiple geographie
• Excellent analytical skills and excel capabilities
• Good stakeholder management and collaborative
• Good communication and presentation skills
• Experienced producing polished reports in PowerPoint
• Ability to work in a fast paced environment
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Reporting to the Executive Assistant Manager, the incumbent will be responsible to:

• Oversee all housekeeping and laundry operations.
• Establish and implement effective administrative and operational systems for the department to maintain a well-organised team of staff and ensure a clean hotel
• Operate within departmental budgets by effectively planning and controlling capital expenditure, budget, and expenses to maintain the department’s Profit & Loss (P&L).
• Coordinate and supervise outsourced projects and contracts.
• Inspect guest rooms, public areas, garden, landscape and back-of-house areas.
• Regularly inspect all fixtures, fittings, and appliances to ensure compliance with standards and take necessary action to maintain standards.
• Evaluate Guest Satisfactions and monitor trends to drive continuous improvement.
• Supervise staff evaluation exercise.
• Monitor the grooming, standards and performance of all team members.
• Oversee department’s recruitment and training needs.
• Supervise department’s inventory and ordering processes.
• Administer write-offs and handle new purchases.
• Investigate complaints and take corrective action.
• Competent in property management systems.
• Any other duties as assigned.

Requirements:-

• Diploma In Hotel Management or equivalent
• Minimum 5 years of experience in a similar capacity in a hotel or in a similar managerial role.
• Possess strong training, leadership and people management skills.

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours

Our client, is a well-established international bank with a significant presence in Asia, is seeking an experienced Private Banker to join their team and support business expansion in the North Asia market.

about the job:

• Serve as the primary advisor ensuring proactive communication and a high level of responsiveness in addressing client needs.
• Design and implement customized investment strategies and wealth management plans.
• Provide guidance on a wide range of financial services, including asset allocation, tax optimization, and estate planning.
• Drive client acquisition efforts, growing the HNW and UHNW client base through networking, referrals, and strategic partnerships.
• Collaborate closely with internal product and investment teams to deliver holistic solutions and maximize cross-selling opportunities.
• Conduct regular portfolio reviews and make adjustments as needed to align with the bank's risk framework and ensure continued suitability for clients.

skills and qualifications required:

• Bachelor’s degree in Finance/Business/Economics or a related field.
• Minimum 8 years of experience in private banking and/or wealth management.
• Proven track record of managing and expanding a portfolio of HNW and UHNW clients.
• Strong knowledge of investment products, financial markets and economic factors.
• Proficiency in Mandarin is preferred given the client base.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Clinic Manager

Role and Responsibilities in a TCM Clinic

The Clinic Manager is responsible for overseeing the daily operations of the TCM clinic, ensuring high-quality patient care, smooth workflow, and alignment with the clinic’s business goals.

This role involves managing staff, coordinating with physicians, and implementing strategies to optimize revenue and operational efficiency.

Key Responsibilities

1. Operations Management

• Oversee day-to-day clinic operations, ensuring all processes run smoothly.

• Implement and maintain Standard Operating Procedures (SOPs) for efficiency and compliance.

• Coordinate with therapists, physicians, and counter staff to ensure patient flow is well-managed.

• Monitor inventory levels of herbs, supplements, and medical supplies, ensuring timely replenishment.

2. Sales and Revenue Management

• Drive revenue growth by setting and monitoring sales targets for packages and services.

• Collaborate with sales consultants to develop effective promotional strategies.

• Analyze sales data and prepare reports to identify trends and opportunities for improvement.

• Ensure proper tracking of patient appointments, payments, and package renewals.

3. Staff Management and Development

• Lead, train, and motivate staff to deliver excellent service and achieve clinic goals.

• Schedule and assign tasks to employees, ensuring adequate coverage for all shifts.

• Conduct performance reviews and provide constructive feedback to staff.

• Resolve conflicts and foster a positive, team-oriented work environment.

4. Patient Experience

• Ensure a welcoming and professional environment for all patients.

• Handle escalated patient complaints and work to resolve them promptly and professionally.

• Monitor patient satisfaction through feedback forms and surveys, and implement improvements as needed.

• Educate staff on maintaining high standards of customer service and patient care.

5. Marketing and Outreach

• Coordinate with the marketing team to promote the clinic’s services, packages, and events.

• Organize health talks, workshops, and community outreach programs to attract new patients.

• Build partnerships with local businesses, insurance providers, and community organizations to expand the clinic’s network.

6. Compliance and Reporting

• Ensure the clinic adheres to all health and safety regulations, as well as TCM industry standards.

• Maintain accurate records of clinic operations, including staff schedules, sales data, and patient information.

• Prepare monthly reports on clinic performance for management review.

• Stay updated on relevant policies and trends in the TCM and healthcare industries.

Essential Skills and Qualities

• Leadership: Ability to lead a diverse team and foster collaboration.

• Problem-Solving: Quick and effective resolution of operational and patient-related issues.

• Communication: Strong interpersonal and communication skills to engage with patients, staff, and external partners.

• Organization: Exceptional multitasking and time management abilities.

• Sales Acumen: Understanding of sales strategies to drive revenue growth.

• Cultural Awareness: Familiarity with TCM principles and practices to align with the clinic’s missions.

Shift work Mon-Sat

Must be able to communicate in English and Chinese

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

A salon supervisor has a crucial role in managing day-to-day operations, ensuring high standards, and maintaining a positive experience for both clients and staff. Here’s a typical job scope:

1. Customer Service Management

• Greet clients, manage appointments, and address client inquiries or complaints.
• Ensure all clients have a positive experience and that service standards are consistently met.

2. Team Supervision and Training

• Supervise salon staff, including stylists, assistants, and receptionists.
• Conduct regular training to keep staff updated on new techniques, products, and services.
• Mentor and motivate the team to meet performance goals and maintain high morale.

3. Sales and Inventory Management

• Promote salon services, packages, and retail products to maximize revenue.
• Manage inventory, order supplies, and track product usage to avoid shortages or excesses.
• Monitor sales targets and implement strategies to boost sales.

4. Operations and Administration

• Oversee salon cleanliness, hygiene, and safety standards, ensuring compliance with health regulations.
• Manage schedules to ensure adequate staff coverage during peak and off-peak hours.
• Handle payroll, timesheets, and attendance records.

5. Financial Management

• Track daily sales, manage cash flow, and prepare financial reports.
• Assist in budgeting and ensure cost-effective use of resources.

6. Marketing and Client Retention

• Collaborate on promotional activities, social media presence, and marketing campaigns.
• Implement strategies to retain clients, such as loyalty programs and personalized service.

7. Conflict Resolution

• Address and resolve conflicts among staff and between clients and staff.
• Enforce salon policies and handle disciplinary actions as needed.

Red Door Group is an innovative Food and Beverage Group based in Singapore. Our brands include Bistecca Tuscan Steakhouse and Artemis Grill.

We are seeking an experienced and detail-oriented Assistant/HR Manager responsible for managing and overseeing the company’s payroll processes, compensation structures, policy governance and HR systems. This role involves ensuring compliance with all applicable laws and regulations, optimizing payroll operations, and providing strategic direction on compensation matters to support the company's objectives.

Job Description

• Responsible for full spectrum of HR functions including Recruitment and Selection, Compensation and Benefits, HR Policies, Employee Relations and Employee Engagement Activities
• Review and approve end-to-end recruitment activities including of selections, offers, and acceptance
• Work closely with the Head of Departments to understand hiring requirements
• Handle foreign workers' passes applications, renewals and cancellations through the MOM portal
• Ensure the company employment practices are compliant with the local employment laws and the company policies
• Formulate, implement, and review HR policies and procedures
• Process resignations, terminations and disciplinary matters
• Manage annual performance management appraisal exercise with the Management
• Responsible for payroll-related duties for approximately 100 employees in all Restaurants and Office
• Create programmes to foster teamwork and a positive work environment for all employees
• Implement and manage HR related projects and ensure that HR projects are completed within the timeframe
• Any other ad-hoc administrative duties as assigned

Qualifications & Experience

• Degree in Business, Human Resources or related field of study
• Minimum 5 years of HR management experience in similar capacity
• Well versed with labour laws and regulations, HR practices and procedures
• Excellent communication and interpersonal skills to interact with all levels
• Strong analytical and conflict resolution skills
• Ability to multi-task and solve problems diplomatically in a demanding environment
• Proficient in MS Office applications

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading and executing operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Creative Designer (Senior Executive/Assistant Manager)

M-F, 9 to 6

$5,500 - $6,000 x 13 + VB

One Marina

§ Collaborate, brainstorm, and strategize with multiple teams or ONE business owners on a wide range of materials (e.g. web pages, presentations, promotion videos, brochure, signage, internal communications, newsletters, and marketing materials) and translate strategic direction into high-quality design within an established brand identity

§ Discuss with ONE business owners and make outstanding design deliverables that maximizes the outcome of marketing communications and campaigns that the business owners intend to achieve

§ Design the deliverables that complies with ONE brand guidelines and accurately convey the intended message

§ Deliver the design items within the timeframe requested by ONE business owners

How to Apply: Please send your resume to:

The Opportunity:

Adecco is partnering with an Italian MNC, offering end-to-end logistics solutions for companies needing both freight forwarding and 3PL services, and we are seeking a talented individual to join their business as a Regional Tradelane Manager! Reporting directly to the Regional Sales Director, the successful incumbent will grow the SEA region's air and ocean freight business/services in accordance with the sales strategy on various tradelanes.

• Full-time, permanent opportunity
• Work Hours: Mon-Fri, 9am-6pm
• Work location: East region (near to Expo MRT)
• Salary: basic up to $7500/month + AWS + VB + transport & mobile allowances

The Job:

• Drive growth in the region's air and ocean freight business in line with the sales strategy for different types of trade lanes for SEA region.
• Regularly assess trade lane performance against budget targets and growth objectives.
• Launch sales campaigns in collaboration with partner countries.
• Identify opportunities for business expansion and propose initiatives to increase volume.
• Define target customer segments and key freight characteristics to inform business strategies.
• Partner with country teams to engage with customers, build relationships, conduct client meetings, and close deals to boost revenue, market share, and profitability.
• Conduct market intelligence activities, such as analyzing pricing trends, assessing market positioning, developing services, and identifying prospective clients.
• Provide support for air and ocean procurement for the trade lanes.

The Talent:

• Minimum 3 years of experience in trade lane sales within the Freight Forwarding industry.
• Strong interpersonal skills with the proven ability to work with a diverse team and influence and drive change across functional and business boundaries in a fast-paced environment.
• Ability to operate effectively in a rapidly growing and dynamic changing environment.
• This role is required to travel overseas for work ~15% of the time.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity

· This is an exciting opportunity to work for one of the leading banks.

· It is an opportunity for an experienced Product Manager to join their team

· This will start off as a 12-month contract

The Job

. Participate in the testing and implementation of system-related initiatives and enhancements.
. Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines

. Collaborate closely with operations team on manual processing and adjustments of transactions.
. Initiate process and customer journey improvements for Unsecured Loan products .
. Propose and execute campaigns for unsecured loans products and services.
. Draft marketing content, terms & conditions and messaging related to Unsecured Loan products
. Work closely with the tech team to identify system-related issues and explore solutions.
. Support regular reporting, ad hoc tasks and administrative matters.
. Collaborate with support units to study and analyze data related to UL products.

The Talent

. Preferably 2 years of experience in consumer banking or a related industry.
. Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
. Self-driven and able to work independently under tight timelines.
. Strong communication skills with the ability to collaborate effectively as a team player.
. Well verse in Microsoft office productivity applications.
. Capable of managing and working with multiple stakeholders.
. Willingness to work overtime during system testing and implementation phases.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Product Manager

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

• Guide & manage team members on day-to-day pricing matters and ensure response to agents and Key Accounts team in 24 hours. Make use of costing/contribution table to confirm contribution figures and provide recommendations to finalize the proposed rate to customers.
• Work very closely with cargo flow team to have clear knowledge sectors full and not full temporarily or structurally to determine sectors to push SOCs. To actively explore opportunities even in non-traditional sectors.
• Maintaining current businesses, identification and development of new businesses and growth opportunities. Organize and plan visit with respective accounts to build good rapport with decision makers. Tender accounts - review all pricing for pricing sanity check and completeness checks prior to submission.
• To analyze trends and data which aid pricing decisions and strategies, gather from team update to all on the latest development on service pattern and demand changes.
• Monitor customer’s support on monthly basis and follow-up with customer. Review agents' performance - conduct weekly meetings to understand market trends across regions and to set agents' marketing objectives
• Contribute to revenue processes by furnishing freight rates trends and forecasting.
• Provide necessary guidance and direction to teammate in achieving goals, monitor the performance and to maintain high morale for the team.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

- To develop and maintain strong, long-term relationships with key corporate and maritime clients.

- To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

- To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

- To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

- Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

- Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

- Minimum of 8 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

- Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

- Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

OVERVIEW

Weber Shandwick is the earned-first global communications agency with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region, the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

Our Values:

CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

Courage: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

Impact: We strive to make a meaningful difference in everything we do. We owe it to our people, our clients and the world

About The Role:

• A strong understanding of the local media landscape (traditional and new age), cultural nuances, and communication trends
• Developing and implementing integrated communications strategies tailored to the APAC region (Singapore market understanding is critical)
• Experience of managing integrated campaigns/ consumer led campaigns in wellness, healthcare, pharma, consumer wearables/healthtech is preferred
• PR Agency work experience in Singapore market will be an advantage

Responsibilities:

• Develop culturally relevant content, including articles, and social media posts, aligned with the target audience.
• Collaborate with local influencers, experts, and content creators within healthcare/pharma guidelines and regulations.
• Gather intelligence, insights, local trends, news, and events for timely & relevant content into media campaigns.
• Build and maintain relationships with media outlets, journalists, and influencers.
• Storytelling support including media engagement and development of news hooks/newsjacking opportunities
• Coordinate and execute public relations activities, events, and media partnerships within the local market.
• Work closely with local industry associations, chambers, and marketing teams together insights, events, partnerships and explore possibilities.
• Familiarity with social media platforms, and digital media trends and insights in healthcare/pharma industry
• Oversight of accounting and financial operations
• Contribute to development of client tactical plans and cross-community implementation activities
• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
• Develop initial client communications, key messaging and related materials
• Build client relationships, confidence and trust (at executional level)

Person Profile:

• 5+ years of relevant job experience in a PR agency, including team management, interdisciplinary team involvement, marketing and/or communications is required.
• Bachelor’s degree or equivalent in communications, marketing, advertising, public relations, media studies, business and/or related fields.
• Word, Excel, PowerPoint, and strong presentation skills are required.
• Have industry knowledge – solid understanding of brands in the category of Healthcare and Social Impact
• Possess project management capability and business acumen
• Are good at networking, negotiation, coordination and possess organization abilities
• Are an analytical thinker and can formulate insights

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.