Job Description:

- Manage existing maintenance contract and lead efforts in preparing, analysing and negotiating of new contract.

- Chair regular contract performance meeting and maintain close communication with customer.

- Work closely with internal stakeholders (ie. Operation team) to ensure contract deliverables are met.

- Drive continuous improvement in work processes.

Job Requirements:

- Bachelor of Business, Law, Engineering or related disciplines.

- Preferably experience in contract management and knowledge in military equipment.

- Highly motivated individual who is able to work independently and lead a team.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Key Responsibilites and Accountabilities

• Staff Management
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures with the guidelines provided by the Human Resources Department
• Accountable for the achievement of top line and bottom line targets
• Training and development of the team (Cash handling, Inventory Management, Carmera setting, EPX/IMIX, Salesmanship)
• Maintains site staff quality by training, on the job evaluations, image quality, assessments and guest service evaluations
• Ensures availability of merchandise and services by maintaining inventories
• Knowledge in basic trouble shooting of the equipment in the site
• Generate reports to be used by various departments
• Make recommendations on pricing by reviewing sales activities; determining additional needed sales promotion; studying trends
• Maintains the stability and reputation of the site by complying with legal and partner requirements
• Knows and understands how to read a P&L and make the necessary operational adjustment to positively affect it.
• Ensure accurate reports are accumulated and sent to DM and head office
• Contributes to team effort by accomplishing related results needed
• Build a good relationship with internal management and partners
• Responsible for keeping accurate records to assist with payroll and OT on a daily basis for the team on site
• Implement guidelines provided by HR Department in the management of hi/her team
• Adheres to Company image and grooming standards at all time whilst on duty
• Perform any other reasonable tasks as may be requested from time to time

Skills and Qualification

• Candidate must possess at least Primary/Secondary School/"O" Level, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Required language(s): English
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): customer service, leadership, microsoft excel, communication, extrovert
• Preferably Manager specialized in Sales - Retail/General or equivalent.
• Excellent verbal and written communication skills
• An extrovert who does not mind striking up conversation with complete strangers
• The ability to impart knowledge and create and training others within the organisation
• Flexible and adaptable
• A self-motivated fast learner

Job Description & Requirements

As a Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

Responsibilities:

• Assist walk-in customers with inquiries, product recommendations, and any other assistance related to feng shui products and services.
• Provide professional, unbiased sales advice and share knowledge of feng shui principles to help customers make informed decisions.
• Maintain high standards of customer service, ensuring each customer receives personalized and positive experiences.
• Perform daily cleaning duties and ensure that products are well-merchandised and neatly displayed according to store standards.
• Achieve and exceed sales targets, contributing to the store’s overall success.
• Foster teamwork and collaborate closely with staff to meet store goals.
• Manage certain aspects of human resources, including training new employees and ensuring that team members' performance and development are aligned with store expectations.

Requirements:

• Minimum of 5 year of sales experience, preferably in retail or feng shui-related industries.
• Friendly, approachable, and customer-focused with a strong desire to deliver excellent service.
• Team-oriented with the ability to effectively communicate and collaborate with team members.
• Some experience in human resource management, capable of training and guiding team members.
• Enjoy working in a retail environment and comfortable with weekend and public holiday shifts.

Job Scope:

• Develop project timelines and set milestones
• Track tasks, assign responsibilities, and manage deadlines
• Allocate resources and ensure availability
• Communicate with stakeholders and provide updates
• Organize meetings, prepare agendas, and take minutes
• Maintain project documentation and records
• Monitor budget and expenses
• Assist with vendor sourcing and procurement
• Identify risks and propose solutions
• Address issues impacting timelines or budget
• Ensure deliverables meet quality standards
• Support team coordination and collaboration
• Compile final reports and assist with evaluations

Requirements:

• At least 2 years of experience in project management, renovation, or construction
• Strong time management and organizational skills with the ability to manage multiple projects
• Excellent communication and interpersonal skills for stakeholder collaboration
• Proficiency in Google SketchUp and Autodesk AutoCAD is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Ensure the execution of the project in compliance with approved drawing and specifications requirements.
• Seek clarification well in advance for any ambiguities or missing information from Client's Consultant.
• Lead project team so as to deliver the project on time and complete all the works within the project budget.
• Arrange sufficient work areas for the next-coming subcontractors and prevent any stand-by or delay to them. Always avoid any claims from Client, subcontractors or third parties due to work delay.
• Achieve a zero accident together with site safety team.
• Keep all records for the additional works and forward these informations to headquater QS for VO follow-up.
• Take an ownership mindset and work cost-effectively and diligently.
• Maintain good manners and good relationship with Client as a company representative.
• Maintain good communication with all staffs.
• Other ad-hoc duties as assigned.

Job Requirement:

• Master / Degree in Civil Engineering / Construction Management / Building Services or its equivalent.
• Min 10 years’ experience in local construction industry.
• Independent, able to work under pressure and meet tight deadlines.
• Good analytical skills and able to work in a dynamic and fast pace.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Position Overview
We are seeking a dynamic and results-driven Sales and Customer Relationship Manager to join our team. This individual will play a critical role in driving sales growth, building and maintaining strong customer relationships, and ensuring a seamless customer experience. The ideal candidate will have a passion for client engagement, a strong background in sales, and excellent interpersonal skills.

Key Responsibilities

1. Sales Management: Develop and execute strategic sales plans to achieve company revenue targets.
   Identify and pursue new business opportunities through market research and networking.
   Manage the sales pipeline, track performance metrics, and prepare regular sales reports.
   Negotiate and close deals with potential and existing clients.
   
2. Customer Relationship Management: Build and maintain long-term relationships with clients, ensuring high customer satisfaction and loyalty.
   Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing solutions.
   Understand client needs and provide tailored recommendations to enhance their experience.
   Conduct regular follow-ups and feedback sessions to strengthen relationships.
   
3. Collaboration and Coordination: Work closely with marketing, product development, and operations teams to align sales strategies and deliver exceptional service.
   Coordinate with internal teams to ensure client requirements are met efficiently.
   
4. Market Analysis and Strategy: Monitor industry trends, competitor activities, and market conditions to identify opportunities and challenges.
   Provide insights and suggestions to improve products/services and enhance customer satisfaction.
   
5. Documentation and Reporting: Maintain accurate and up-to-date client records in CRM systems.
   Prepare regular reports on sales activities, customer feedback, and market trends.
   

Requirements

• At least 5 years experience in sales, account management, or customer relationship management roles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to understand client needs and provide tailored solutions.
• Strong analytical and problem-solving skills.
• Proficient in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Business Administration or commerce or economic.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Job Description:

• Develop new sales leads and clientele / supplier base, both locally and overseas.

• Provide dedicated services and relationship building with existing account.

• Identify new markets and business opportunities through research and analysing market trends.

Job Requirement:

• Possess good experience to the above and as well as in overseas market.

• Strong understanding of customer and market dynamics and requirements.

• Able to work retail hours and on weekends.

Job Description & Requirements

Roles & Responsibilities

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

• Responsible to the project stakeholders for accomplishing the project objectives within the
  constraints such as project scope, time, cost and quality of the project.
• To study tender / construction drawings, specifications and contracts to understand project
  requirements.
• Assist the Project Manager to oversee all site projects operations, functions & requirements.
• Overseeing all technical matters, attending clients and consultants meetings and
  coordination of M&E and architectural works.
• Planning and sequencing of the construction works according to the master and detailed
  construction programs.
• Co-ordinate the site operations with sub-con and supplier.
• Liaise with client, consultants and authorities on resolving technical issues, monitor site
  progress against target.
• Plan, procure, monitor and control of resources, such as manpower, machineries and
  material to execute site works within time and cost
• Lead coordination meeting with Site Manager, Site Engineers & Sub contractors.
• Maintains safe, secure, and healthy work environment, aiming for zero accident and near
  miss.
• Making sure sites meet legal guidelines, and health and safety requirements.
• To perform Ad-Hoc duties as per assigned

Requirements:

• Must possesses Bachelor Degree in Civil Engineering or equivalent
• At least 10 years of related experience

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Responsibilities:

Plan, execute, monitor and control works program and activities for projects including:

• Leading the project team in day-today operation
• Monitoring of project budget
• Liaise with consultants, main contractors, clients and relevant authorities
• Attend regular site meetings
• Supervise and monitor the site labor force and the work of subcontractors
• Oversee quality control and safety and health matters on the site
• Resolve any or other site related technical problems encountered.
• Any other duties delegated from head office, from time to time.

Requirements:

• Bachelor Degree in Civil Engineering or its equivalent, recognised by PE Board Singapore preferred
• At least 10 years’ relevant experience in bored piling works in similar capacity
• Excellent communication skills and able to work with employees at all levels
• Ability to interface with internal and external customers
• Able to deliver in a fast pace environment and work under pressure

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

Responsibilities

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

Requirements

• Min 5 years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Your responsible for :

1) Create positive mindset and have good listening skill toward staff, and customer.

2) Recruiting of staffs directly only (not using any agents)

3) Oversee house keeping and cleanliness at all area of resturant

4) Observing and evaluating staff performance, and provide counselling to staff.

5) Correcting staff procedures to ensure the Company quality standards,

6) Ensure smooth work flow speed process and services.

7) Ensuring of OJT (On Job Training) to all staff.

- Good customer services

- Sanitation, Safety & Hygien procedures

- Company F&B preparation standard and speed food preparation with

Quality

8) Oversee all operation costs.

9) Acheve to sales target, and analyse information related to Profit & Sales.

10) Maintain all cutleries, equipments and facilities of resturant.

Duties:

1) Ensure all employee to follow YAYOI -SOP & QSC guide line

2) Attain Managers meeting at HQ.

3) Ensure No- expired product serve to customers.

4) Ensure all order from suppliers is in order.

5) Conducting daily briefing for staff ( twice a day)

6) Check on daily target given by HQ and ensure is met.

7) Reduce on food wastage.

8) Manage and coordinate activities of staff from preparing and serving Food & Beverage (F&B).

JOB SUMMARY

• We are hiring a Client Manager for the Global Subsidiaries Group of Corporate, Commercial and Institutional Banking. The Global Subsidiaries Group looks at all inbound business in Singapore from a CCIB perspective.
• The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional
• client account management. The Client Manager is responsible for proactively managing the client account on all day to day maintenance activities to ensure the highest level of client service and relationship health.

Business Partnership

• Provide direct support to the RMs for the assigned client portfolio as follows:
• Ensure the highest level of client service and risk mitigation through proactive client account management support with client on-boarding, credit monitoring and flow maintenance
• Actively engage and collaborate with clients, RMs and Product Partners to understand and respond to any issues/concerns relating to the ongoing account maintenance including highlighting any unusual utilization patterns to coverage teams
• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client and internal stakeholder including Credit, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded
• Escalate issues/concerns relating to account maintenance activities to the CM Team Lead for follow up as relevant

Documentation: Credit (existing deals – Renewals/Amendments) & Other (Excluding credit approvals)

• Engagement and coordination with Legal & Compliance, documentation units and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc
• Obtain necessary approvals for T&C deviations on standard documentation from the relevant authoriser as necessary
• Follow through to ensure documentation completion and validate limits are correctly loaded/reflected in operating systems
• Ensure document deficiencies are minimised, tracked and are rectified in a timely manner
• Liaise with internal stakeholders if required on CDD related items

Account Management & Portfolio Quality

• Ensure general portfolio hygiene of client data from a quality control perspective i.e. correct client tagging, limit information, segment classification etc..
• Annotate on past dues and excesses daily in the portfolio. Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to relevant stakeholders.
• Review and follow up on Unsettled (FX) Past Due Trades reports & Failed trades reports with Operations
• Support Loan Drawdown, Cash Management, Trade Offerings & Audit Confirmations
• Manage any client related data queries and remediation efforts, including first level escalations on account maintenance activities
• Seek transactional approvals as necessary (i.e. trade, cash) and release trade offerings on time to ensure faster TAT on trade transactions.
• Attend ASTAR and Documentation related meetings as appropriate and participate in relevant business meetings, forums or committees as required.
• Provide support on other projects as assigned ie CIB Client Surveys, other business initiatives
• Support Network Delivery through documentation facilitation

RESPONSIBILITIES

Processes

• Ensure adherence to all internal/regulatory policies & regulations
• Co-ordinate with internal stakeholders to rectify any ops related issues which can be resolved locally and issue instructions wherever required within authority

Risk Management

• Be proactive in ensuring compliance with Bank policies and procedures and lead preparation of client files for audit purposes

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Help drive the business to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Adhere to local regulator, MAS’ prescribed responsibilities and Rationale for allocation.

Key Stakeholders
Internal:

• Relationship Managers for designated portfolio
• Credit Analyst for designated portfolio
• Product partners for designated portfolio
• Key functional partners
• CM Team Lead
• Segment Leadership team

External:

• Clients
• Legal firms, Audit
• Market Data Services providers

Other Responsibilities

• Embed Here for good and Group’s brand and values in CIB Singapore
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 3+ years experience in corporate banking or other relevant environment
• Exposure to Corporate Banking product suite
• Client focused mindset with demonstrated success in building strong client relationships and/or engaging and servicing clients effectively
• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support
• Risk & AML certified as stipulated by Bank policy for Client Manager role
• Exceptional collaboration skills and ability to work effectively in a team
• Excellent communication skills – verbal and written with ability to engage effectively with stakeholders at
• all levels both internal and external
• Strong ability to problem solve
• Demonstrated ability to work under pressure, operate with a sense of urgency and deliver to tight deadlines
• Well organised with strong ability to prioritise effectively
• Strong understanding of client delivery processes and adherence to standards and controls

Preferably with :

• Strong understanding of client delivery processes and adherence to standards and controls
• Strong product knowledge including cross-product operational knowledge and/or experience
• Comprehensive understanding of all systems required to effectively manage the client account
• Knowledge of coverage policies core to the responsibilities of this role i.e. CDD, Credit and Bank legal documentation frameworks
• Strong understanding of Credit & AML Risk
• Comprehensive understanding the network and ability to facilitate network delivery through relevant documentation support
• Understanding of the client’s account management needs and expectations
• Sound analytical skills to identify emerging risks, analyse transactional reports and identify issues
• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support

Role Specific Technical Competencies

• Manage Conduct
• Risk Management and Internal Controls (SIF)
• Business - Strategy and Business Model (SIF)
• Problem Management Process

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description:

• Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
• Facilitate the definition of project scope, goals and deliverables
• Define project tasks and resource requirements.
• Develop full scale project plans
• Assemble and coordinate project staff
• Manage project budget
• Manage project resource allocation
• Plan and schedule project timelines
• Track project deliverables using appropriate tools
• Provide direction and support to project team
• Quality assurance
• Constantly monitor and report on progress of the project
• Present reports defining project progress, problems and solutions
• Implement and manage project changes and interventions to achieve project outputs
• Project evaluations and assessment of results

Job Criteria

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
• At least 6 Year(s) of working experience in the related field is required for this position.
• At least 3 Year(s) of working experience as a Construction Manager roles.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership
• Strong leadership and coaching skill.
• Able to work independently