· To plan, direct, and oversee all bar operations including managing staff, ensuring product and service standards are met, and implementing and maintaining procedures for maximum operating efficiency.
· Preparing, mixing, garnishing, and serving alcoholic and non-alcoholic drinks according to company specifications
· Helping customers choose menu items or guiding them through drink options
· Set objectives and targets par levels for supplies, liquor, beer, wine and equipment
· Monitor and implement cost control for beverage unit/bar
· Completes requisitions to replenish shortages or additional items needed for the anticipated business through delegation
· Participates actively in implementing new ideas for improvement towards drinks menu
· Involve in planning and organizing promotions for outlet
· Assess development needs and train and coach bar staff
· Ensures the cleanliness and hygiene of bar area and make necessary improvements when required.
· Oversee the preparation and presentation of beverages to meet set standards
· Oversee the bar display to maximize functionality and attractivenes
· Liaise with kitchen staff and servers
· Implement improvements for products and service
· Assists server with expediting problem payments. Ensures all cashiering procedures are processed in compliance
· Resolve customer enquiries and complaints in a courteous and efficient manner
· Stay current with relevant legislation regarding service of alcohol and licensing
· Establish and manage the bar with the highest level of hospitality, customer service and hygiene standards