Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Organising employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Requirements:

• High school or equivalent education level.
• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Experience as an assistant manager.
• Must work on weekend and public holiday.

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you passionate about people and driven to create a thriving workplace culture? Join our dynamic team as an HR Executive and play a pivotal role in shaping an engaging and high-performing environment! Here’s what you’ll do:

• Manage the entire recruitment lifecycle—from sourcing and screening to interviewing and onboarding top talent
• Create and promote a compelling employer brand to attract Singapore’s brightest talent. Be the face of our organization at career fairs and networking events
• Leverage innovative sourcing strategies, including job portals, LinkedIn, social media, and talent pools, to identify top candidates
• Ensure every candidate has a seamless, positive experience, from the first touchpoint to onboarding
• Stay ahead of industry trends and competitors to design effective recruitment strategies that meet market demands
• Use metrics and analytics to refine recruitment strategies and deliver measurable hiring results
• Partner with department heads to understand hiring needs and design tailored talent acquisition strategies
• Build and maintain a robust talent pipeline for current and future hiring needs, ensuring we’re always ready to grow

Why Join Us?

• Be part of a fast-growing organization where talent acquisition is a top priority
• Competitive salary and comprehensive benefits tailored for top performers
• Opportunities for professional growth and development in HR
• Work in a collaborative, supportive, and innovative environment in Singapore

REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of HR principles, practices, and procedures
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information with discretion

If you’re ready to make a meaningful impact and help shape the future of our organization, we’d love to hear from you. Apply now!

EA Reg. Number: R21100629

EA License Number: 22C1278

• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Operating office equipment including printers, copiers, fax machines and multimedia instruments
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Job Responsibilities

• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Project Director to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Minimum 8-10 years of relevant local experience.

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Manage recruitment activities such as posting job advertisements, scheduling interviews and preparation of employment agreement
• Responsible for new hires onboarding and offboarding of separation staff
• Execute performance management process, administer benefits and compensation packages and insurance policy
• Responsible for sourcing and implementation of training programs that meet staff developmental needs
• Coordinate payroll processes to ensure accuracy in monthly pay processing
• Handle work passes and statutory surveys
• Schedule and coordinate meetings for senior executives, prepare presentation materials or logistics arrangement
• Make travel arrangement such as booking of flights, accommodations, ground transportation and visa application
• Manage expense reports and claims matters
• Oversee general office operations to maintain clean and efficient work environment, maintain office supplies and timely servicing of office equipment

Job Requirements:

• Professional qualification with prior experience in HR and office administration or secretarial support
• Familiar with labour regulations, related compliance and HR management practices

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Execute the project to specifications, budget and time scale.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Description

Responsible for managing Restaurant to deliver an excellent guest service.

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

More experience will be consider as Restaurant Manager.

Requirements

Minimum 2 year experience

Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning

Outgoing and energetic personality, with good customer service, interpersonal and communication skills

Good command of spoken English

• Well Established Oil & Gas Manufacturing Company

• Company located at Tuas

• Monday – Friday: 8am – 5pm

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Partnering with other executives to uncover, understand, and gain support for leadership development solutions connected to complex organizational growth strategies.
• Responsible for all training for staff and managers, such as inducting new staff into the organisation and supporting managers to ensure all mandatory and core training is completed during probation.
• To support managers with all management development training in their role.
• Support, coordinate daily activities with adherence to rules, regulations & policies.
• Plan suitable training, learning and development needs and career development for staff.
• Arranging the maintenance and up keeping of company premises.
• Assist in the procurement of goods and services required by the department.
• Outlines how an organisation develops its workforce's capabilities, skills and competencies
• Improve employees' skills and knowledge over time, ensuring that L&D initiatives align with the organization's strategic objectives.
• Other related duties, as assigned.

Requirement

• Diploma / Degree in Business Administration / HR or equivalent
• 1 - 3 years of relevant experience in similar role

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Senior HR Executive

Salary : $3,500 - $4,500 (depend on exp)

Working Days: Monday - Friday (9am -6pm)

Work Location: Redhill

Job Responsibilities

• Collaborate closely with department heads to understand the skills and competencies required for openings to meet the organizational recruitment demands and needs.
• Proactive in assess and proposing talent sourcing posting adverts or any other relevant channels or methods.
• Select and pre-screen CVs from various sources and submit shortlisted candidates to Hiring Managers after screening candidates through phone/virtual/face to face interviews (if necessary) on a weekly basis.
• Collaborate with Marketing Department for creation of all recruitment materials; eg: recruitment posters, banners, brochures, roadshow standee, video adverts etc
• Manage & administer social media and recruitment platforms for publicity and campaign.
• Attend and source for hiring seminars/talks, campaigns and career fair opportunities to create brand awareness and collaborations.
• Update recruitment reports for all screening, interview and hiring outcomes for recruitment strategies assessment. Including recruitment cost reports.
• Assist in developing and implement HR strategies, requirements and initiatives of the organization aligned with the overall business strategy, in terms of recruitment retention, and succession planning.
• Onboarding and orientation for new hires.
• Collaborate with relevant departments on employee orientation and job induction programs.
• Updating JDs on a regular basis to ensure relevancy and reflecting actual job requirements and duties

Assist in:

• Assist in full spectrum of HR, HR projects, initiatives or events as required. Which include but not limited to Compensation & Benefits, Performance Management implementation, Annual Team Building, Staff Dinner, system migrations and implementations etc.
• Guide and train junior department staff
• Support and assist in various ongoing staff engagement programs through effective communication and activities.
• Assist in identifying the gaps in the organization’s HR process and system and propose methods or procedures to improve them.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Salary: up to $5500

Duration: 2 years contract

Working Days & Hours: Mon-Fri Office Hours

Location: Tanjong Pagar

Job Description:

• • Manage organizational administrative duties such as payroll administration, data administration, HR system, reporting, employee benefits, and leave management.
• • Supporting and advising business lines on new hires and terminations, manage full spectrum of employee life cycle as well as initiate and monitor HR processes.
• • Partnering with leadership team to develop succession plans and carry out learning and development initiatives and talent management plan.
• • Engaging in management and handling employee behavior and improve productivity
• • Manage employee survey in response to employee feedback and suggestions and partner with business lines to define action plan and monitor progress.
• 
  
• • Lead employee engagement plan and activities and promote agile working.
• • Promoting diversity through hiring as equal opportunity employers (EEO).
• 
  
• • Responsible for government reporting and monitor government updates management on HR regulations.
• 
  
• • Support HR Director as assigned

Job Requirements: Min Degree in Accountancy/Human Resources or similar w min 3 yrs of relevant experience, especially in payroll, preferably in financial institutions

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Location: Tanjong Pagar

• Oversee administrative duties, including payroll, HR systems, reporting, benefits, and leave management.
• Manage the full employee lifecycle, support hiring/terminations, and ensure smooth HR processes.
• Collaborate with leadership on succession planning, talent management, and learning initiatives.
• Address employee behavior, boost productivity, and handle engagement surveys with action plans.
• Lead employee engagement activities, promote agile working, and foster diversity through hiring.
• Ensure compliance with government reporting and HR regulations.
• Assist the HR Director with assigned tasks.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Job Description:

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service and promote good practices within the shop.

· To meet required performance standards and targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and associated administration procedures, ensuring smooth practices.

· To plan staff hours and schedule off days, annual leave and replacement off days.

· Key holder of shop

· Ad hoc duties as required

.Experience in vegetable and fruit related industries, familiar with the overall process

Job Description

• Provide customer service in accordance with Bata’s service standards
• Optimize sales opportunity alongside customer satisfaction
• Offer product expertise to assist customers in their enquiries and choices
• Familiarize with promotional activities and advice customer accordingly
• Project a healthy and well-groomed image as our representative of Bata
• Maintain the POS / Cashier with utmost care and ownership
• Ensure accurate payment and return of change to customers
• Ensure the accurate receipt of goods from Warehouse and other Stores
• Ensure prices of products are accurate
• Ensure products on display are well maintained and stock-up according to standards
• Ensure documentation of products are accounted for and accurately maintained
• Deliver sales and profitability target
• Ensure delivery of 100% customer satisfaction
• Ensure consistency in customer service
• Achieve sales targets set for the store
• Achieve MSI and conversion metrics as per Company benchmark
• Coach and provide guidance to Sales Associates on Product and Customer Services

Job Requirements

• At least 3 Year(s) of related working experience in retail (Shoes/Fashion/Apparels related) is required for this position.
• Well-groomed and friendly personality
• Service oriented with a positive attitude
• Customer-focused with strong communications and interpersonal skills
• Willing to work retail hours (shift, weekends and public holidays)

By submitting any application or resume to us for consideration, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration.

Job Description

• Lead a team of workers and sub-contractors to perform structural work on site.
• In-depth understanding of structural drawings, specifications, and requirements.
• Oversee structural works, and coordinate with clients, consultants, and sub-contractors on structural matters.
• Drawing list submissions, scheduling, structure handover, and coordination with Consultants and Construction Team
• Value engineering, review and approve C&S consultant’s drawings and in-house RC, structural steel, and architectural shop detail drawings.
• Site rectification and inspections.
• Resolving site issues with the Consultant, Construction/Structure Erection, and QA/QC team.
• Project Resource Management
• Approval and Review of Project Schedule
• Carry out work scheduling, project supervision, and documentation.
• Ensure timely completion and good quality of work.
• Ensure compliance with safety regulations and implement measures to mitigate construction project risks.
• Other ad-hoc duties and tasks as assigned.

Requirements

• Diploma in Civil / Structural Engineering and above or equivalent qualifications.
• At least 5 years of related working experience in structural site site management.
• Preferred to have at least 2 residential/ commercial projects
• Proficient knowledge of MS Office, structural design and analysis software, and AutoCAD or Microstation
• Ability to prioritize tasks well and able to work independently

Job Description:

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service and promote good practices within the shop.

· To meet required performance standards and targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and associated administration procedures, ensuring smooth practices.

· To plan staff hours and schedule off days, annual leave and replacement off days.

· Key holder of shop

· Ad hoc duties as required

Requirements:

· Ability to multitask.

· Ability to work in a fast-paced environment.

· 5 day work week.

· Required to work on weekends.

· High Commission

The essential responsibilities of the Department Manager include:

• Achieves department sales targets, goals and objectives.
• Monitors sales figures, analyses and interprets data and trends and discusses this information with Branch Manager for forward planning.
• Conducts daily briefing and regular floor walks to make sure that brand image is maintained, ensuring expected service performance and customer experiences are managed and sustained; visual merchandising standards and good housekeeping standards are set and maintained at the highest level; maintains high quality in-store display with maximum cleanliness and upkeep of fixtures.
• Manages stock levels and control to ensure stock availability; minimising aged and damaged stock, and minimising stock loss.
• Work closely with buyers and merchandisers to ensure the department shines.
• Handles customer complaints and authorized to offer remedies on behalf of the department.
• Ensures that product knowledge is at its peak among salespeople; conducts shop-floor training to motivate and build the skills of the team.
• Deals with Human Resources matters such as interviewing potential staff, conducting appraisals and performance reviews and counselling, as well as ensures staff are skilled by providing, recommending or organising training and development by liaising with HR and through own in store initiatives (e.g. short quizzes on product knowledge, on the job training).
• Ensures staff understands and adheres to security and operational procedures.
• Any other duties as per assigned.

Formal Education & Certification

• Preferably Diploma or Degree in Retail Management

Knowledge & Experience

• At least 2 years of retail management experience (departmental level)
• Strong commercial understanding
• Proven track record of achieving sales targets
• Experience in staff performance management
• Experience in profit & loss management, targets setting
• Department product knowledge
• Good understanding of labour / retail law, company policies and procedure

Personal Attributes

• Ability to motivate and lead a team of people
• Ability to analyse sales figures; good analytical skills and good business sense
• Strong sense of customer service
• Confident with high sense of responsibility
• Ability to solve problems and make effective decisions
• Ability to work under pressure in a fast pace working environment
• Ability to adapt to challenging situations
• Ability to handle and prioritise multiple tasks simultaneously
• High level of business ethics and integrity

An Outlet Manager is responsible for the profitability and performance of a food service outlet. Duties include overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations.

The Outlet Manager is also expected to guide employees to find new ways to generate revenue and enhance the customer experience. Other responsibilities include recruiting, training and motivating staff, as well as maintaining high standards of quality, hygiene, health and safety in the dining area.

Specific Responsibilities

Individual to be involved in:

1. Oversee day to day restaurant operations.

2. Manage and maintain inventory, sales and staff as well as monitoring, evaluation sales performances.

3. Ability to keeps track of the food available in the kitchen and the food that needs to be ordered.

4. Ability to source, identify and interact with vendors to help get the best quality food for the most competitive price.

5. Employee safety, welfare, wellness and health reporting.

6. Comply with all company policies, relevant laws and regulations, ensuring that the restaurants adhere to pertinent health and safety regulations.

Technical Skills and Competencies

1. Skilled communicator with excellent problem solving skills and interpersonal skills

2. Ability to diffuse tense situation between patrons or staffs

3. Have business management knowledge to handle the operations aspects of the restauant

4. Effective management skills and leadership skills

Duration

- 6 months

- under Mid-Career Pathways Programme

Job Description

• Oversee the construction project from start to finish
• Planning, programming and monitoring the overall progress of works
• Liaise with client’s representatives, relevant authorities and consultants
• Implement Quality System at site
• To assist coordinate with all sub-contractors and suppliers
• To assist coordinate with all consultants including meetings, discussion as and when required
• Ensure that construction activities move according to predetermined schedule
• Maintain timely updating of all project records for audits such as ISO, CONSASS and etc, reporting purposes and submission to authorities
• To monitor the project team function effectively and efficiently in meeting all KPIs (to be determine later)
• Devise the project work plans and make revision as and when need arises
• Check and verify bi-weekly project reports for submission to Client / Consultants / HQ
• Overall in charge of Safety and Health at the site
• Implement the Company’s Safety and Health program and procedures on site
• Assign work and responsibility to foreman, safety supervisor and subcontractor accordance to company safety policy
• To assist conduct all site meetings and resolve technical/ operational issues

Job Requirements

• Qualification discipline in Civil Engineering
• Bacherlor of Engineering Degree in Civil & Structure (Certificate must be recognised by PE Board)
• Experience at working both independently and in team-oriented, collaborative environment is essential.
• Min 5 years' experience in related field

Job Description:

CONSTRUCTION MANAGEMENT assures the quality and integrity of each project, bringing projects in on schedule and within budget. Using customer construction management procedures and experience, provide continuity and consistency of construction management with quality assurance and reliable control.

Oversees total construction field effort to ensure project is constructed in accordance with design, specifications, budgets and schedules. Monitoring projects with respect to demand forecasts, time over-runs to ensure timely execution of projects as per drawing. customer & consultant on contractual matters regarding progress of works, conducting meetings with present situations and other construction issues.

Responsibilities

Responsible for construction Management and contractor related construction activities.

Supervises all areas on small projects and / or a subset / discipline on larger projects

Responsible for management and execution of multiple field disciplines or a subset of assigned construction projects in accordance with the requirements of the contract between the company and the customer, and in accordance with the customer’s operating policies and principles.

Responsible for execution of the work in accordance with the quality standards and requirements specified for the project.

Manages and controls project cost and schedule of assigned disciplines / subset of on-site construction.

Coordinates field personnel work schedules to maximize utilization and ensure work is delivered on schedule

Ability to monitor work progress and report against the plan.

Ensure safety, quality and environmental responsibilities and accountabilities have been defined and communicated to workers engaged within their area(s) of control

Ensure all workers within their area(s) of control receive appropriate training to perform their work in a safe, legal and competent manner including any Health and Safety and site-specific inductions

Initiate safety, quality and environmental processes within their area(s) of control, including toolbox meetings, inspections, and the identification, assessment and control of risks in accordance with customer’s requirement

Manages and controls project cost and schedule of assigned discipline / subset of on-site construction. Utilize Commercial processes to capture variations effectively

Coordinate supply and delivery of equipment, subcontractors, consumables, accommodation and other project-specific requirements, in accordance with customer/ contract document specifications and in accordance with customer Policies & Procedures

Understand and manage the industrial relations environment impacting the site and report any issues as required

Works with engineering in the design phases to influence the design for optimum constructability

Qualifications:

Minimum qualified Degree or Diploma; or equivalent combination of qualifications and experience Knowledge, Skills And Experience

Appropriate level of field construction experience, typically gained through a minimum of 15+ years of post-qualification experience in a relevant industry

Personal Attributes

Well organized, observant, good interpersonal and communication skills

Display both good judgment and leadership qualities

Ability to work with timelines/ targets.

Excellent interpersonal organizational, communication and team building skills.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements and skills

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Proven experience in Beauty salons and spas industry
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Ability to work shift, weekend and public holiday