Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Job description:

· Perform Parameter setup data mapping to new platform.

· Perform Functional gap analysis and data mapping.

· Assist in analyzing the portfolio migration requirements (internal and client initiated),
breaking down to the required level of details to drive a traceability matrix and
functional solution documents.

· Facilitate in tracking the portfolio migration requirements throughout the software
development lifecycle, ensuring that the solution, development and testing deliver
the correct coverage and scope.

· Assist in documenting portfolio migration requirements clearly and concisely in the
standard format.

· Assist in providing work estimates when applicable.

· Understand any changes to requirements or scope and impact these may have on
potential solutions and project timelines.

· Assists the Project Manager in enforcing the project deadlines and schedules
i.e. when the requirements are to be frozen, signed off

· Understand the effort estimates related to new functionality and its impact on the
project’s estimated effort. Escalate to the project manager on a timely manner
on its impact on project schedules.

· Guide in the development of test plans and test scripts

· Support in consultative sessions with the customers

Our client is actively searching for a Data Analyst/ Senior Data Analyst to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

You will be a member of the Department of Infectious Diseases, where you will provide support in the areas of data collection, management and analysis. Your main responsibility will be in supporting the ICU Multidisciplinary Infectious Diseases (IMI) service, Haematology-Infectious Diseases clinical service and other related services, where you will be responsible for collecting, organizing and analyzing relevant data.

It will involve the administration of current data management systems, as well as planning and developing new databases, as and when required. You should have the skills and ability to manage electronic information in multiple formats, and to process and analyze this data for reporting and presentation. Your work requires proficiency with databases, analytical and reporting tools, an ability to learn quantitative tools/software and methodologies, and use of presentation software and good communication skills. You will have the opportunity to be a part of multidisciplinary teams for a different range of projects including research, quality improvement and education. In addition, prior experience in healthcare settings is preferable.

The responsibilities of this role are:

• Manage existing databases, including extracting, cleaning, processing and analyzing data for routine and ad-hoc reports, and trouble-shooting of existing data systems
• Develop new and ad-hoc databases for clinical audits, surveillance programmes and research projects
• Develop a methodology and system for managing and extracting complex data from various databases or sources, which will require proficiency in logical data models and developing data dictionaries
• Produce documentation of new or existing systems and data-management support documents like standards, best practices, policies and procedures etc
• Conduct presentations describing data structures, data analysis methods, and results of data analysis
• Preparation of quarterly to annual reports related to IMI service or other related services
• Support other related research activities as directed by Head of IMI service
• Be a member of multidisciplinary teams which may involve ICU physicians or other specialty physicians, ID physicians, microbiologists, pharmacists
• Perform general administrative duties as required
• Participate actively as a team member in quality improvement projects at hospital-wide and departmental levels
• Work beyond routine work responsibilities, in the exigencies of services e.g. during infectious disease outbreaks
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department
• Applicants must have high integrity, a strong commitment to maintaining patient data confidentiality, be eager to learn and be proactive in contributing to the team

The ideal candidate will need to have the following qualities and experience:

• Minimum Bachelor's degree in Computer Engineering, Software Engineering or equivalent with at least two (2) years of experience.
• Proficient in programming languages such as Python (e.g., Flask, Django), R (e.g., Shiny), SQL.
• Experience in managing AI/ML products is highly desirable.
• Experience in SharePoint, Excel (Visual Basic), HTML, XML, Java preferred.
• Knowledge in Data anonymization, de-identification and re-identification process and techniques is preferred.
• Possess skills in statistical modeling and machine learning with experience in data storage, processing, analytics and distribution software and platforms.
• Strong communication/people skills required to interact with data scientists, engineers, business end-users and vendors to design and develop solutions.
• Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.
• Participate actively as a team member in organizational development and quality improvement.
• Be a change agent and inculcate mindset for change for hospital-wide and departmental- level.
• Able to work beyond routine work responsibilities and office hours, in the exigencies of services e.g., during infectious disease outbreaks.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to understand customer business process and requirements and translate into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) in presenting to partner teams and senior managers.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to track multiple issues, effectively manage time and competing priorities to drive results.

· Exposure to project management and agile methodologies.

2025 APAC Graduate Programme – Global Markets

Our two-year graduate programme is designed to provide you with first class training and immediate responsibility, it gives you the support and development you need to start a successful career in financial services.

For: Final year students or recent graduates with a bachelor’s or master’s degree in any disciplines from a recognized university

Duration: 24 months

Streams: Structuring

Start date: January, April or July 2025 depends on graduation date

We encourage you to apply for your program of choice as soon as possible, as we recruit on a rolling basis and may close applications before the advertised date, if all vacancies are filled.

Who can apply?

To be considered for the placement, you will:

Apply as a recent graduate, final year undergraduate, or master’s student in any discipline;

Possess GPA of 3.3 out of 4.0 or above (or equivalent) in any discipline;

Have to be fluent in spoken and written English (additional languages are an advantage); and

Demonstrate methodical, logical, solution-driven thinking, with commercial awareness and a keen interest in latest finance topics as well as market trends.

Candidates with more than one application will not be processed – You are encouraged to review the different business lines and working locations before applying.

What you can expect?

Induction

You will be provided with a comprehensive induction, where you will be immersed in group training and discover more about the BNP Paribas Group.

Training

From day one, you will start your business specific technical and financial training, alongside personal skills development aimed at equipping you with the knowledge you need to get you the best possible start in your career. Working alongside our teams of industry leading specialists, you will gain on-the-job training throughout your two-year programme taking you along a development path to build your expertise and broaden your base of skills. You will also have the chance to experience other parts of the business through cross-entity projects, which will help you understand how we approach complex work and give you the chance to develop a strong internal network.

Mentor & Buddy

Throughout the programme, you will be mentored by experienced managers and team members, as well as pairing with a buddy from our early career cohorts who will make sure you are getting everything you need to grow.

What you will do?

As a Structuring Analyst, you will:

Participate in creation and promotion of new products matching changing market conditions and client needs;

Assist with pricing and executing complex transactions on designing marketing derivatives;

Develop tools and frameworks for risk analysis in order to identify new opportunities arising from market and regulatory changes.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

2025 APAC Graduate Programme – Global Markets

Our two-year graduate programme is designed to provide you with first class training and immediate responsibility, it gives you the support and development you need to start a successful career in financial services.

For: Final year students or recent graduates with a bachelor’s or master’s degree in any disciplines from a recognized university

Duration: 24 months

Streams: Structuring

Start date: January, April or July 2025 depends on graduation date

We encourage you to apply for your program of choice as soon as possible, as we recruit on a rolling basis and may close applications before the advertised date, if all vacancies are filled.

Who can apply?

To be considered for the placement, you will:

Apply as a recent graduate, final year undergraduate, or master’s student in any discipline;

Possess GPA of 3.3 out of 4.0 or above (or equivalent) in any discipline;

Have to be fluent in spoken and written English (additional languages are an advantage); and

Demonstrate methodical, logical, solution-driven thinking, with commercial awareness and a keen interest in latest finance topics as well as market trends.

Candidates with more than one application will not be processed – You are encouraged to review the different business lines and working locations before applying.

What you can expect?

Induction

You will be provided with a comprehensive induction, where you will be immersed in group training and discover more about the BNP Paribas Group.

Training

From day one, you will start your business specific technical and financial training, alongside personal skills development aimed at equipping you with the knowledge you need to get you the best possible start in your career. Working alongside our teams of industry leading specialists, you will gain on-the-job training throughout your two-year programme taking you along a development path to build your expertise and broaden your base of skills. You will also have the chance to experience other parts of the business through cross-entity projects, which will help you understand how we approach complex work and give you the chance to develop a strong internal network.

Mentor & Buddy

Throughout the programme, you will be mentored by experienced managers and team members, as well as pairing with a buddy from our early career cohorts who will make sure you are getting everything you need to grow.

What you will do?

As a Structuring Analyst, you will:

Participate in creation and promotion of new products matching changing market conditions and client needs;

Assist with pricing and executing complex transactions on designing marketing derivatives;

Develop tools and frameworks for risk analysis in order to identify new opportunities arising from market and regulatory changes.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Morgan McKinley is looking for a skilled Data Analyst for a 12-months contract with our client in the tech industry.

Responsibilities:

• Develop data-driven hypotheses to address key product and business challenges.
• Analyze data to identify trends, detect anomalies, and uncover root causes.
• Collaborate closely with product and engineering teams to design and analyze experiments that inform product decisions, and explore existing data to propose impactful product ideas.
• Define and oversee frontend and backend data specifications for new products, ensuring seamless collaboration with engineering teams for accurate and timely data collection. Integrate data from various sources to create scalable, decision-driving dashboards.
• Provide detailed analysis for specific products and operations, establish and rigorously track critical business metrics, and offer actionable recommendations for continuous improvement.
• Enhance internal processes through automation, establish stable data pipelines, and ensure data quality to improve overall productivity.

Qualifications:

• With 1–2 years of experience in data analytics roles involving large datasets, with experience in map-making, ride-hailing, or delivery industries being a plus.
• Strong statistical foundation, attention to detail with data, and expertise in running experiments.
• Proficient in data visualization, with hands-on experience creating dashboards using tools like Tableau, Power BI, or similar platforms.
• Advanced SQL skills and experience with scripting languages such as Python or R.
• Proven experience in building and maintaining data pipelines to support various projects.
• Problem-solving mindset with the ability to design creative, timely solutions for complex tasks.
• Strong communication skills to effectively present analytical findings and convey insights.
• Self-motivated and capable of working independently, driving projects with minimal supervision.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Responsibilities:

• Develop and maintain good working relationships with key stakeholders both within MUFG and externally.
• Collaborate effectively with branch, regional and global colleagues to support the implementation of global and regional Reward policies and processes.
• Support the delivery of the annual performance and rewards cycle, including systems testing, data analysis / validation, reporting and program delivery across the region.
• Perform big data analysis to generate insights and support decision making, ensuring accuracy and consistency in reporting
• Prepare and maintain regular and ad-hoc reports for key stakeholders, ensuring timely and accurate delivery
• Work closely with internal teams to support project timelines, deliverables and resolve queries related to performance and rewards
• Identify opportunities to streamline processes and improve efficiency in data management and reporting
• Adhere to all company policies as well as guidelines

Job Requirements:

• Degree Qualified
• Internship experience in Human Resources and comfortable to work with big data
• Experience in data analysis using MS Excel and VBA
• Experience in Powerpoint
• Meticulous and excellent attention to detail and ability to work with large datasets.
• Excellent communication and organisational skills, with the ability to multi-tasks and meet deadlines.
• A pro-active and team player, with a willingness to learn
• Team player and ability to work in matrix organisation

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10068093

Job Description & Requirements
Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
This position is responsible to work with all technology team member to insure proper design of system architecture.
Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
Perform MS Windows 2008/2012/2016 and health checks.
Create and maintain documentation, report generation/customization.
Provides clear oral and written communication.
Maintains high quality customer service to customers.
Requirements

Diploma/Degree in Computer Science Engineering in relevant discipline.
ITIL, MCSE/MCSA certification or equivalent preferred.
Minimum 3 years’ experience in supporting and implementing IT infrastructure.
Strong consultancy and interpersonal skills.
Good technical/engineering/development practice.
Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
Experience in VMware server virtualization and administration.
Working knowledge of Microsoft Server OS Roles and Features is required.
Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
Experience planning and developing support processes and adhering to best practices
Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Job Descriptions

Maintaining and administering the networks environments including hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and network problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Coordinating computer network access and use.
Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
Attending audit meetings and ensure proper documentation of all work done.
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Provide PABX support based on Client’s SOP and documentation
Attending to machine faults related to network problems during office and after office hours.
Job Requirements:

3-4 years of network
Network security
HPE network
Wifi knowledge (Aruba or Cisco)
Fortigate, Palo, or Cisco firewall experience
Megapop and SD-WAN knowledge
Work with vendors
Networking best practices
PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Network Consultant

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Consultant to provide technical expertise and guidance within the Perimeter Security and Threat Prevention.

Responsibilities:

- Point of contact for the Threat Prevention domain.

- Provide technical consulting on Network web proxy and malware detection technology.

- Migrate and upgrade initiatives global rollout.

- Transform business requirements into proxy policy

- Design firewall and load balancing policy

Requirements:

- Understanding of network DMZ environment

- Knowledge on Network Web Proxy or Web Content Filtering

- Familiar with network security protocols

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Description & Requirements

Opportunities in a global bank. We have multiple .Net roles . Working in an agile team environment you will work across the full SDLC, refining requirement, carrying out developers, performing SIT, As a senior developer you'll have the opportunity to contribute to developer forums to promote best practices.

Responsibilities:

• Gather business requirements and preparing specs
• Analystes, develop Oracle PL/SQL solutions that meet business requirements and technical standards.
• Produce high-quality technical solution documentation, including design documents, architecture diagrams, and code documentation.
• Assist in doing release
• Identify and raise risks and issues transparently to senior leadership, and work proactively to mitigate risks and resolve issues.
• Develop and maintain automated test scripts to ensure the quality and reliability of software solutions.
• Contribute actively to developer forums and communities to promote the adoption of best practices and share knowledge.

Requirements:

• Min 6 years of experience working with Oracle or sql server and stored procedures
• Good knowledge of SDLC
• Good working experience with SQL Server or Oracle
• Good problem solving and analytical skills, with a focus on delivering high quality, scalable solutions
• Strong written and verbal communication skills with the ability to build technical documentation
• Experience working with reporting tools such as PowerBI, Crystal reports, SSRS etc is a plus

Interested candidates please email your latest resume to [email protected]

Astek has an opening of a Data Management Analyst role.

• Conduct data analysis to identify inconsistencies, trends, and areas for data improvement in a financial services environment.
• Lead and manage data reconciliation and quality checks, ensuring the integrity of financial data by implementing, monitoring, and troubleshooting data processes.
• Handle data issue management, ensuring timely resolution and minimizing the impact on business operations.
• Utilize Oracle PL/SQL to manage, query, and analyze large datasets related to financial data.
• Perform User Acceptance Testing (UAT) for financial data-related applications, ensuring that the system is functioning as required and meeting the specified business needs.
• Monitor and manage Service Level Agreements (SLA), responding to queries from internal stakeholders and end-users in a timely manner.
• Provide comprehensive documentation support for both technical and functional specifications, including data models, data mappings, and process flows.
• Leverage investment data domain knowledge to ensure proper data management practices are followed in line with industry standards.
• Apply strong problem-solving and logical thinking to resolve data challenges and drive continuous improvement in data management processes.

Qualifications and Requirements:

• CAT-1 cleared/eligible candidate is required for this role (Only Singapore Citizen allowed)
• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field.
• Minimum 4 years of relavant experience
• Proven experience in data management in financial services firm is a must.
• Experience in data reconciliation, data quality checks, and issue management specific to financial data.
• Proficiency in Oracle PL/SQL for querying, reporting, and managing financial datasets.
• Extensive experience with UAT processes for financial applications and data systems.
• Solid understanding of investment data domain knowledge, including financial instruments, transactions, and reporting practices.
• Strong ability to manage SLAs and respond to inquiries from stakeholders and users in a timely and professional manner.
• Excellent problem-solving abilities, with an emphasis on logical thinking and attention to detail.
• Strong written and verbal communication skills for clear documentation and reporting.

Our client is a globally recognised investment firm with offices in key financial hubs around the world. They are seeking an Investment Operations Analyst to join their team in Singapore.

This role offers an exciting opportunity to work within a dynamic and fast-paced environment, focusing on foreign exchange markets and employing systematic investment programs based on fundamental macroeconomic and financial factors.

• Opportunity to work in a global investment firm
• Focus on foreign exchange markets and systematic investment programs
• Fast-paced, team-oriented environment

What you'll do:

As an Investment Operations Analyst, you will be expected to demonstrate your understanding of various financial markets including foreign exchange, commodities, equities, and fixed income. You will also be responsible for managing derivatives risk and conducting daily reconciliations. Your role will involve using software such as Microsoft Office and Adobe Illustrator for investor analysis and communication. Additionally, you will maintain daily transaction blotters and ensure all trades are settled promptly.

• Demonstrate understanding of foreign exchange cash, futures, and OTC forwards pricing
• Demonstrate understanding of commodity, equity, and fixed income markets and pricing
• Demonstrate understanding of fund administration and fund accounting
• Well versed in post trade execution and reconciliations
• Gain experience with daily reconciliations/collateral management procedures with multiple counterparties on a global basis
• Develop proficiency with software used for investor analysis and communication: Microsoft Office, Adobe Illustrator
• Maintain and create daily transaction blotter and ensure all trades are settled in a timely manner

What you bring:

The ideal candidate for the Investment Operations Analyst role will have a degree in accounting, business administration, statistics or quantitative methods. You should possess strong analytical skills along with exceptional interpersonal abilities. Your excellent oral communication skills will be crucial in this fast-paced environment. We value candidates who are reliable, highly organised and detail-oriented. The ability to work independently to complete assignments in a timely manner is also essential.

• Education: B.A. or B.S. in accounting, business administration, statistics, or quantitative methods
• Strong analytical, interpersonal, and problem-solving skills
• Exceptional oral communication and excellent teamwork skills
• Ability to work well in a fast-paced, team-oriented environment across time zones
• Reliable, highly organized, and detail-oriented nature
• Ability to work independently to complete assignments in a timely manner

What sets this company apart:

Our client is a leading player in the global investment landscape with a strong presence across major financial hubs worldwide. Their flagship product focuses on the foreign exchange markets employing a systematic investment program based on fundamental macroeconomic and financial factors. They offer an inclusive work culture that values teamwork and commitment to departmental goals.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The Role

The role reports into the Client Services Manager, who manage PL Re Asia Client Services within the Operations team.

The Client Services team is responsible for data management, accounts processing and managing internal as well as external client relationship. Additionally, there are exciting challenges ahead with the introduction of a new project involving back-office unification and standardization. There are opportunities for global exposure and a chance to work with other business units across various locations.

The role is varied and dynamic, and there are several different projects and ad-hoc pieces of work you may be involved with, for example:

• Fully understand the treaty and client's data for effective in-force treaty management
• Perform necessary validation checks on data, manage error handling to reconcile and book statement of accounts in a timely manner
• Develop various business object reports for regular validation of accounts and controls
• Process improvements, and developing and improving reporting/MI methods
• Manage client relationship through regular engagement including face to face meetings, annual reviews etc.
• Manage Internal stakeholders like actuarial functions, finance etc by validating all key reports before sharing with various internal stakeholders and highlight any issues with the client data or extraordinary data trends
• Perform internal controls pertaining to the above processes, including Anti-money laundering / Countering the Financing of Terrorism (AML/CFT) controls
• Provide inputs and requirements to drive treaty implementation.

We are looking for a candidate with a strong technical background who can quickly learn new skills, but who will also challenge and improve the existing processes.

The team works closely together and with other teams in the Asia Business Unit including Finance, Actuarial functions, Pricing and Marketing. A collaborative and proactive attitude is therefore a must for the role.

Essential Qualifications & Expertise

• A sound knowledge of Insurance/Reinsurance or any other financial institutions administration practices and principles.
• Aptitude for managing data and analysis with advanced Excel skills.
• Comfortable working with large datasets (~1mil records).
• Knowledge of basic coding or interested in learning the skill.
• Strong analytical skills and problem-solving abilities.

Desirable Experience

• Good report writing and verbal communications skills.
• Competent user of Microsoft Excel.
• Knowledge of SQL or similar data query tools.
• Experience in working on SAP or another operations platform.
• Curiosity and critical thinking of issues with solution-oriented mindset.
• Strong interpersonal skills and team player.

Responsibilities

· Be the subject matter expert for business validations in the Forward and Reverse workstreams.

· Partner with Capability Architects to build and own test strategy, test plan, test scenarios and test cases leading to QA validations and sign-off on assigned projects.

· Work with third-party partners to perform end-to-end supply-chain integration testing.

· Evaluate and execute applicable test cases.

· Document all test results and ensure execution results up to date.

· Keep stakeholders well-informed of testing progress and statuses.

· Be able to articulate issues, problems, impacts, and support needs across different internal teams as well as external teams.

· Innovate and suggest out-of-the-box solutions to improve productivity and processes.

Must-Have Skills

· Supply Chain Management Major.

· At least 5 years of hands-on experience working on essential aspects of Order Management Forward Flow (O2C) and Reverse Flow (I2R/RMA).

· At least 2 years of hands-on testing experience working with Oracle Fusion Supply Chain.

· Hands-on experience in writing SQL queries and understanding/modifying XML files.

· Excellent documentation and communication skills.

· Well-versed in creating test plans and test cases.

· Great sense of urgency, thoroughness, and quality towards assigned tasks/goals.

· Hands-on experience in debugging problems through system logs.

Must have: In-depth supply chain management knowledge, QA expertise with functional testing, Oracle Fusion.

Nice to have: Python, Java- selenium

Good-to-Have Skills

· Hands-on experience in developing automation tests, preferably in Supply Chain.

· Hands-on experience in programming languages such as Java, Python.

· Experience with automated testing tools like Selenium.

· Knowledge of Electronic Data Interchange (EDI) and how the EDI signals are processed.

Responsibilities:

• Providing support in gathering, designing and conceptualizing business solutions
• Ensuring that business requirements are accurately captured as technical specifications
• Serve as the front-line team member in addressing questions, clarifying the content and priorities
• Solutioning and implementing Salesforce.com to client’s expectations
• Assisting in training sessions with clients
• Gathering and recording critical information from meetings with various stakeholders
• Tracking and managing of project tasks assigned

Profile

• Aptitude and attitude foremost - the ability and willingness to learn and pursue ideals
• Current student or fresh graduate in Business/IT/ Computer Science
• Strong Analyticaland Presentationskills
• Excellent written and communication skills
• Well versed with MS Office – Word, PPT

Chemical Technician

Working Hours: 3 to 4 days per week .12 hour rotating shift (8am to 8pm )

Work location: Jurong (Transport provided at Jurong East
Salary: $1700 - $2600 (Basic) + $725 shift allowance + $200 site allowance

The Chemical Technician is responsible for monitoring and maintaining the operations of the process units and equipment by measuring, recording and controlling process operating parameters.

He/She is also expected to diagnose and rectify systems and components’ faults in accordance to established procedures and specifications and to ensure that the process units and equipment operates safely and efficiently.

Responsibilities:

• Perform minor maintenance.
  Performing checks, start-up and shutdown operations on process equipment such as pumps and compressors.
  Carry out filter changes.
  Isolating piping systems for plant start-up, shutdowns, product grade change and troubleshooting operations.
  Adjusting process parameters to optimize process operations under supervision of Supervisors.
  Commissioning and decommissioning of process equipment.
  Performing emergency shutdown of process equipment
  Proper handing and blending of non-conforming and off specs products.
  Preparing plant equipment for maintenance
  Preparing chemicals, including mixing and dilution, for process operations
  Performing inter-tank transfers of chemicals and products based on established quality procedures.
  Performing emergency response activities and drills
  

Requirements:

• NITEC or Diploma in Chemical Process Technology
• At least 3 years’ working experience as Process Technician in a chemical industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About OSL

OSL is the first HK-based and SFC-licensed Virtual Asset Trading Platform. Offering over-the-counter (voice and electronic) digital assets execution, an agency exchange platform, customer segregated assets and the world's best insured custody solution of digital assets.

As the first SFC-licensed, HK-listed (863 HK) and ‘Big-four’-audited digital asset and fintech company, OSL is one of the largest digital asset platforms, providing principal brokerage, custody, exchange and SaaS services to institutional clients and professional investors.

Overview

We are looking for a skilled Data Analyst to help establish and standardize data processes across the company and its business lines. This is a unique opportunity to build our data foundation from scratch (0–1) and drive meaningful business impact through data insights.

As part of our early-stage team, you’ll thrive in a fast-paced environment where your ideas and expertise will be highly valued. You’ll work on building critical data infrastructure, shaping growth strategies, and supporting market expansion efforts in new countries. If you’re passionate about solving complex problems, leveraging data to influence decisions, and being part of a team that drives real business growth, this is the role for you.

Why Join Us Now?

• Early-Stage Impact: Be part of the foundational team building the company’s data infrastructure and warehouse.
• Dynamic Growth Opportunities: Work alongside our expanding business to explore and develop strategies in new markets and countries.
• Influence and Ownership: Use data insights to shape growth strategies, drive decision-making, and have a direct impact on business outcomes.

Key Responsibilities:

Data Standardization and Framework Development:

• Establish and enforce company-wide and business-line-specific data standards.
• Collaborate with cross-functional teams to align data practices with business needs.

Data Infrastructure and Pipeline Management:

• Design and build scalable ETL pipelines and data warehouses using tools like MySQL, Google Cloud, and AWS.
• Maintain data integrity and ensure seamless data accessibility for analytics.

Data Analysis and Insights Generation:

• Conduct product, growth, and operational analytics to uncover trends, inform strategy, and optimize performance.
• Partner with teams to translate business questions into analytical solutions.

Data Visualization and Reporting:

• Create dashboards and reports using data visualization tools to communicate insights effectively.
• Ensure stakeholders have actionable insights to drive business decisions.

Market Expansion Analytics:

• Support business expansion into new markets by analyzing data to inform strategy and identify opportunities.

Ideal Candidate Profile:

Experience:

• 3–5 years in a data analyst role within an internet or tech company.
• Proven experience in product analytics, growth analytics, operations analytics, or data product development.

Technical Skills:

• Proficient in data warehouse architecture and ETL pipelines.
• Hands-on experience with tools like MySQL, Google Cloud, AWS, and data visualization tools (e.g., Tableau, Power BI, or Looker).

Soft Skills:

• Strong problem-solving and critical thinking abilities.
• Excellent communication skills to explain complex data insights to diverse audiences.

Language:

• Fluent in English and Mandarin to collaborate effectively across teams and markets.

• Bachelor's degree in Data Science, Statistics, Finance, or a related field.
• Proven experience as a Data Analyst or similar role in the financial services industry.
• Proficient in data visualization tools such as Tableau or Power BI.
• Strong knowledge of SQL and experience with data querying and manipulation.
• Experience with statistical analysis software such as R or Python.
• Ability to communicate complex data insights effectively to non-technical stakeholders.
• Strong attention to detail and problem-solving skills with a commitment to accuracy.

Silverdale Capital Pte Ltd is a Monetary Authority of Singapore (MAS) licensed fund management company. We manage several award-winning funds, inter alia Silverdale Fund VCC: Silverdale Bond Fund, Silverdale India USD Bond Fund, series of Silverdale Fixed Maturity Funds (FMPs) and Silverdale Credit Opportunities Fund.

We are seeking talented Fixed Income Research & Investment professionals with 5-12 years of investment research experience in fixed income.

Key Responsibilities

• Generate fixed income investment ideas
• Deep dive credit analysis of existing and potential portfolio investments covering all aspects of the security (spreads, covenants, structure, swaps, hedges, etc.), issuer (cash-flows, ratings etc.) and macro factors (country, enforcement risks etc.), and presenting detailed Investment Notes
• Pro-actively contribute to the investment decision and process: by developing innovative trading / hedging strategies, reducing transaction costs, and identifying alpha opportunities
• Regular (daily/weekly) updates on fixed income strategy, macro factors, trends, fixed income securities pricing, portfolio positioning and market dynamics
• Assist in portfolio monitoring, trading, risk management and support, including trade monitoring, cash flow management, data analytics, market alerts, algorithms, etc.
• Develop professional relationships with other analysts, and industry experts

Skills/Qualifications

• Degree in Chartered Accountancy/Economics / Maths / Engineering / CFA with passion for investing and strong programming skills
• Strong understanding of macro risk factors, bond mathematics
• 5 years+ of fixed income research experience
• Exposure to Bloomberg and proficiency in programming languages (Python, SQL)
• Excellent analytical, communication and interpersonal skills
• Comfortable with real life uncertainties and ability to manage tight timelines
• Candidates lacking proficiency in MS-Excel, VBA, Macros to refrain from applying

Action Point

Apply to:[email protected]

• Assignments
  If your CV is shortlisted, you will be emailed two assignments that need to be submitted within 5 calendar days.
• Interview
  Successful candidates will be contacted for interview.
  

Responsibilities
Perform the business support analyst role for a strategic project of medium complexity and
scale.
· Work closely with IT project team and internal stakeholders to ensure timely & successful
system delivery.
· Document business direction, structure, business processes and requirements.
· Interact internally to determine involvement, requirements, analysis and interfaces with the
users.
· Assist in the collection and consolidation and analyze required information and data.
· Participate in the definition, testing, training, implementation, and support of processes and
systems.
· Identify areas of potential business risk and communicate these to the business.
· Validate and report production errors to IT for resolution. Work with IT to ensure timely and
successful resolution of production errors.
· Writing, modifying and implementing efficient codes.
· Compilation of monthly report and minutes of meeting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• <R21100074> <Cheryl Thng Wei Lin>

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Threat Prevention Engineer to support our client in Singapore which is a top global investment bank. This role will provide technical expertise and guidance within the Perimeter Security and Threat Prevention (network web proxy and malware detection technologies) domains through the delivery of consulting services for internal clients and projects. As part of the consulting function, the consulting engineer will ensure compliance with security standards, design principles and best practices.

Position Summary:

Threat Prevention Engineer will provide subject matter expertise and consulting to high-profile projects, services, and strategic initiatives to achieve targeted objectives and protect the firm. The individual must possess the ability to analyze and understand a variety of existing and evolving business requirements, interface with technology engagement teams and provide best in class Threat solutions that align to meet business and technology requirements.

Must be a strong engineering minded individual with polished collaboration, written, and communication skills and a proven track record interacting with various levels of management, clients, and technical team members in delivering Perimeter and Threat technical solutions

Key Responsibilities:

Primary responsibilities will be to provide technical consulting for Threat Prevention (Web Proxy) solutions, traffic analysis and transforming the business requirement into PAC file, proxy policy and/or firewall/load balancing policy design. In addition, the engineer will be participating those Threat Prevention infrastructure build, migrate and upgrade initiatives globally rollout each year. The candidate must be a good team player to interface with multiple stakeholders of the project teams and with the ability to manage multiple project engagement, work independently and manage multiple deadlines, priorities among a diverse set of applications and requirements.

Lastly, this engineer will also be a Level 3 point of escalation, technical support for complex change implementations and major incidents related to Threat Prevention domains.

Required Skills:

• At least 7+ years of hands-on experience with large scale, complex network/DMZ environments preferably in the banking and finance industry
• Strong technical knowledge and hands-on experience on network web proxy or Content Filtering including McAfee WebGateway
• Experience of proxy PAC file engineering, network firewall policy /NAT engineering, DLP and malware scanning, local & site load balancing technology is an advantage
• Strong expertise in networking and network security protocols including HTTP, HTTPS, SSH, FTP, Socks, PAC files, DNS, NTP, ANYCAST services, and others
• Experience reporting, searching and or dashboarding data in Splunk
• Advanced networking troubleshooting skills and incident triaging including taking and analyzing traffic packet captures, policy research, traffic logs and system log reviews
• Strong analytical, troubleshooting and problem-solving skills and ability to collaborate with other technical areas to define complex configuration designs
• Experienced in Incident support, including managing high severity/urgent incidents, incident triaging with other network teams and vendors
• Excellent customer facing communication skills for customer support and knowledge of ITIL best practices
• Must be able to communicate at different organizational levels including senior management to provide status updates, deliver requirements and report details at the correct level
• Willing to work some irregular hours based on the needs of project deployment window and the location of clients

Desired Skills:

• B.S. degree in Computer Science, Engineering, Business, or equivalent preferred with at least 7+ years of proven experience in Network Security or CyberSecurity environments
• Experience in Web Content filtering and Threat Prevention technologies such as Bluecoat Proxies, McAfee WebGateway proxies, F5 LTM, F5 SSLO, FireEye, Vontu, McAfee DLP, VMWare NSX defender or similar solutions is highly desired
• Knowledge of web connectivity and proxying technologies, WCCP/ITD, explicit or transparent proxy, reverse proxy
• Knowledge of authentication protocols such as LDAP, Kerberos, IWA, IWA-direct, SSO, Active Directory
• Ability to manage and manipulate large data sets, databases, and reports with high attention to details and data accuracy
• Experience with ITIL processes such as change management, request management and incident management is preferred
• At least one professional level certification in Web Content filtering technologies, Network Security or Networks such as CCNA Security, CCNP, BCCPA, BCCPP, CISSP, CISA, CCSP, CEH

Context:

• The Analyst will handle Application Support activities.
• Provide support for Olympic (Core Banking) and related interfaces and systems.
• Play a major role in handling Incidents, BAU service requests, and end-user queries.

Job Description:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.
• Assist on DR, BCP exercise and patching cycles

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• At least 7 years of experience in Banking industry as an IT Production L1/L2 suppor
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus
• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus
• Excellent verbal and written communication skills and can interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objectives.
• Singapore core applications preferred.

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a APAC Portfolio Optimization Analyst to join our ever evolving APAC Operations team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

As a Payment Optimization Senior Analyst, you will enhance and optimize payments approval rates through data-driven strategies and analysis. You will work with our commercial teams across Asia to understand the payment performance of our customers, whilst collaborating with a global team of experts across other regions, our Product & Engineering functions, and global subject matter experts to drive improved commercial returns for our merchants and Worldpay.

What you’ll own

As a Payment Optimization Senior Analyst, you will enhance and optimize payments approval rates through data-driven strategies and analysis.

You will use predictive modeling, statistics, trend analysis and other data analysis techniques to construct models and analyses that explain or predict customer payment performance changes and solve a variety of business problems related to payment performance.

• Uses predictive modeling, statistics, trend analysis and other data analysis techniques to collect, explore and identify right data to be analyzed from internal and external sources
• Assists relationship managers and customer success managers with finding patterns and relationships in data.
• Builds predictive models using data, tests the model on results outside of the sample size and verifies model in real world.
• Enhance and optimize e-commerce payments approval rates through data-driven strategies and analysis.
• Utilize advanced data analytics techniques to proactively identify trends, anomalies, and opportunities for improvement
• Collaborates closely with cross-functional teams including product, engineering, and finance to implement solutions
• Set up dashboards and other visualization solution to enable automated and manual monitoring of payment approval metrics and develop actionable insights to drive performance improvements.
• Stay updated with industry trends and best practices in payments processing and fraud prevention
• Implement risk mitigation strategies while maintaining a seamless customer experience.
• Proactively and effectively interacts with other internal groups throughout Worldpay.
• Shares knowledge with other members of analytics, optimization and commercial teams
• Evaluates and improves internal tools and processes.
• Projects may include testing strategy development for marketing initiatives, supporting product lifecycle decisions, evaluating product utilization, supporting fraud detection, etc.
• Other related duties assigned as needed.

Where you’ll own it

You’ll own it in our APAC hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

• Bachelor’s degree in computer science or alternative STEM subject, or the equivalent combination of education, training, and work experience.
• Possesses strong understanding of internal business segment (stakeholders) and may require presentation skills.
• Typically requires experience in relational database structures, research methods, sampling techniques and system testing.
• Proficient in working with large-scale business data sets, fluent in scripting and rapid prototyping skills including expertise in one of SAS, WEKA, SPSS, as well as one of C/C++/SQL, Perl or Java.

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

● A competitive salary and benefits.

● Time to support charities and give back to your community.

● Parental leave policy.

● Global recognition platform.

● Virgin Pulse access.

● Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open.Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

#LI-CW2