Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS & Microsoft M365 is required
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work in 1 month or less notice

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a APAC Portfolio Optimization Analyst to join our ever evolving APAC Operations team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

As a Payment Optimization Senior Analyst, you will enhance and optimize payments approval rates through data-driven strategies and analysis. You will work with our commercial teams across Asia to understand the payment performance of our customers, whilst collaborating with a global team of experts across other regions, our Product & Engineering functions, and global subject matter experts to drive improved commercial returns for our merchants and Worldpay.

What you’ll own

As a Payment Optimization Senior Analyst, you will enhance and optimize payments approval rates through data-driven strategies and analysis.

You will use predictive modeling, statistics, trend analysis and other data analysis techniques to construct models and analyses that explain or predict customer payment performance changes and solve a variety of business problems related to payment performance.

• Uses predictive modeling, statistics, trend analysis and other data analysis techniques to collect, explore and identify right data to be analyzed from internal and external sources
• Assists relationship managers and customer success managers with finding patterns and relationships in data.
• Builds predictive models using data, tests the model on results outside of the sample size and verifies model in real world.
• Enhance and optimize e-commerce payments approval rates through data-driven strategies and analysis.
• Utilize advanced data analytics techniques to proactively identify trends, anomalies, and opportunities for improvement
• Collaborates closely with cross-functional teams including product, engineering, and finance to implement solutions
• Set up dashboards and other visualization solution to enable automated and manual monitoring of payment approval metrics and develop actionable insights to drive performance improvements.
• Stay updated with industry trends and best practices in payments processing and fraud prevention
• Implement risk mitigation strategies while maintaining a seamless customer experience.
• Proactively and effectively interacts with other internal groups throughout Worldpay.
• Shares knowledge with other members of analytics, optimization and commercial teams
• Evaluates and improves internal tools and processes.
• Projects may include testing strategy development for marketing initiatives, supporting product lifecycle decisions, evaluating product utilization, supporting fraud detection, etc.
• Other related duties assigned as needed.

Where you’ll own it

You’ll own it in our APAC hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

• Bachelor’s degree in computer science or alternative STEM subject, or the equivalent combination of education, training, and work experience.
• Possesses strong understanding of internal business segment (stakeholders) and may require presentation skills.
• Typically requires experience in relational database structures, research methods, sampling techniques and system testing.
• Proficient in working with large-scale business data sets, fluent in scripting and rapid prototyping skills including expertise in one of SAS, WEKA, SPSS, as well as one of C/C++/SQL, Perl or Java.

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

● A competitive salary and benefits.

● Time to support charities and give back to your community.

● Parental leave policy.

● Global recognition platform.

● Virgin Pulse access.

● Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open.Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

#LI-CW2

about the company

A stable and sizeable mid-sized European bank with a global presence that offers corporate banking and structured financing solutions to its corporate clients. The bank has an approved headcount in its Credit Risk department.

about the job

• Conduct credit risk monitoring on corporate banking portfolios.
• Review credit applications prepared by the coverage bankers to ensure that all risks have been mitigated and aligned with credit policies of the bank.
• Conduct due diligence and KYC checks on clients and transactions.
• Assign credit ratings on corporate clients using the bank’s internal rating tools.
• Manage all reporting activities such as internal and MAS reporting.
• Ensure all reviews and proposals are prepared by stipulated deadlines.
• Liaise closely with internal and external stakeholders to gather more information on credit reports, respond to queries on risk covenants and ensure accuracy in loan documents.
• Responsible in providing corporate advice and support to the structuring/restructuring of deals
• Ensure good portfolio management with overall credit monitoring and annual reviews
• Adhere to regulatory and internal compliance.

about the manager / team

You’ll be part of a dynamic team with good teamwork and working culture.

skills & experience required

• Degree in Accountancy, Business Management, Economics or related.
• At least 2 years of related credit risk/ credit analysis experience in a commercial or corporate bank and/or financial services audit experience
• Able to interpret and analyse financial statements and strong credit knowledge

To apply online, please click on the appropriate link. Alternatively please contact Judy for a confidential discussion at judy.low[@]randstad.com.sg

EA: 94C3609/R22110790

Position: Senior Laboratory Analyst

• Work Location: Jurong Island (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range: $2800 - $3200 + $200 (site allowance)

The Senior Lab Analyst is part of the pioneer team in the startup of EVAL production line, assisting the Chemist in setup of QC Laboratory at new EVAL site, including training of Laboratory analyst, Laboratory system establishment and management to achieve safe and stable commissioning and startup of the new plant.

Requirements:

• Diploma in Chemical Process Technology or Science related field.
• Min 5years experience in analytical laboratory environment.
• Hands-on experience with GC, ICP, Titration and polymer testing equipment
• Hands-on experience with equipment calibration and reagent preparation.

Responsibilities:

• Perform raw material, intermediate and final product Quality analysis.
• Interpret and report test results accurately and timely based on test method.
• Supports troubleshooting technical issues pertaining to equipment and analysis.
• Support establishment and maintenance of lab system and equipment validation and calibration.
• Maintenance of quality document and development of quality procedures.
• Provide training to Laboratory Analysts and Process Technicians in analysis instrument procedures.
• Manage and maintain chemicals, reagents, and consumables.
• Support Procurement process and upkeep of inventory.
• Implement and improve analytical and equipment work process.
• Implement and participate in safety and quality improvement activities.
• Other works as assigned by Superior.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products, and processes - all while providing customer support to our clients.

Our Team:

Our Foreign Exchange (FX) data team is seeking a Senior Data Analyst to integrate end user’s needs into our overall data strategy and drive product quality. FX is primarily a pricing product, seeking to provide transparency into 180+ OTC markets and 65,000 unique pricing streams. As a team, we are responsible for managing FX quotes to reflect prevailing market price levels and provide users with an accurate and reliable source of truth for their use cases. Our product offering includes calculators, analytics and benchmark fixings for use in the Bloomberg Terminal and Enterprise products. We engage with the FX community to explore and validate new ideas. Multi-functional collaboration, deep domain knowledge, thoughtful automation, and data management expertise are paramount for our ability to continuously deliver high quality data to our rapidly growing client base.

What’s the Role?

We are looking for a highly motivated individual with a passion for finance, data, and technology to enhance value from our data products. As a Senior Data Analyst on the Foreign Exchange Data team, you will play a key role in expanding Bloomberg's foreign exchange databases to further deliver an industry-leading data product offering. You will collaborate closely with global team members, domain experts, and business partners, managing priorities of different initiatives and using industry knowledge to help drive decisions and generate new dataset offerings. You will work to identify innovative workflow efficiencies and implement technical solutions to enhance our systems, products and processes. You will bring a unique combination of subject-matter-expertise in Foreign Exchange, good interpersonal skills, and a passion for problem solving to address our clients’ needs.

We’ll Trust You To:

• Build subject matter expertise to create stronger relationships with clients while improving our data’s fit for purpose & discoverability.
• Collaborate with a wide variety of partners from Engineering to Sales on product development and implementation
• Research new data sets to expand the coverage of our products
• Implement quality control strategies including development of quality control rules
• Contribute to the creation of best practices and guidelines for data governance
• Balance the best of technical and product knowledge to implement solutions for customers
• Proactively support customers by helping them interpret data and predicting their follow-up questions/needs
• Apply problem-solving and data analysis skills to identify innovative workflow efficiencies and implement technology solutions to enhance our processes/overall product strategy

You’ll Need to Have:

• Bachelor’s degree in Finance, Accounting, Statistics, Business, STEM, or related field/equivalent experience
• Demonstrated continuous career growth within an organisation
• Strong presentation and communication skills in English
• 4+ years of relevant work experience in the financial services industry, including exchanges, market data providers or financial institutions
• Proven customer service skills
• Experience working with data management paradigms and associated tools and technologies, such as the management, governance or quality assurance of data
• Experience taking a logical approach and applying critical thinking skills in order to tackle problems
• Experience working with a high degree of autonomy, handling priorities from multiple internal and external partners
• Ability to adapt within a fast-paced and dynamic environment

We’d Love to See:

• Bachelor’s and/or Master’s degree in relevant field and/or CFA designation (or working towards it)
• Knowledge of statistical analysis and demonstrated applied data analysis skills, with proficiency using Excel as well as experience with SQL or Python
• Experience using data visualization tools such as QlikSense and PowerBI
• Good understanding of our user’s workflows and data needs to ensure our offering is fit-for-purpose

If this sounds like you:

Apply if you think we're a good match, and we'll get in touch to let you know what the next steps are!

Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Job Location : MBFC

Industry : Legal/Law

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Qualifications/Experience:

· Experience in the field of computer science, information sciences, or related field for 3 to 5 years.

· Microsoft MCP desired or other appropriate certification.

· Strong knowledge of computer hardware, including Dell workstations and laptops.

· Experience with Microsoft Windows.

· Extensive application support experience with Microsoft Office.

· Proven track record of working under Service Level Agreements and a Service Desk framework.

· Experience working in a team-oriented, collaborative environment.

Key Performance Areas:

· Effective communication with Managers and IT staff.

· Provide high quality customer service to all staff.

· Responsiveness and reliability for driving issues to resolution.

· End user satisfaction with the outcome and the manner in which it was delivered.

Knowledge and Skills:

· Strong understanding of the organisation’s goals and objectives.

· Deep understanding of how the various work groups in the organization use technology in their day-to-day work.

· Exceptional written and oral communication skills.

· Exceptional interpersonal skills, with a focus on listening and asking probing questions as appropriate.

· Strong documentation skills.

· Ability to conduct research into a wide range of computing issues as required.

· Ability to absorb and retain information quickly.

· Ability to present ideas in user-friendly language to non-technical staff and end users.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Ability to effectively prioritise and execute tasks in a high-pressure environment.

· Exceptional customer service orientation.

· Ability to represent and advocate for both the policies and procedures of the IT organization the end users’ perspective.

Personal Attributes:

· Consistently demonstrates a positive attitude and approach.

· Demonstrates enthusiasm and dedication.

· Consistently displays initiative by proactively providing solutions and driving long term objectives toward completion.

· Demonstrates empathy and focuses on the needs of internal and external clients/contacts where relevant.

· Focuses on what can be done. When a problem exists, suggest a solution.

· Builds relationships with stakeholders.

· Maintains a courteous and professional manner in all dealings.

Capacity Planning Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Capacity Planning Engineer to forecast sufficient vendor resources for Hosting and Network Services partners.

Responsibilities:

- Develop automation for reporting needs.

- Responsible to Work Queue status reporting and Capacity Reporting

Requirements:

- Proficient in Capacity Planning

- Familiar with report automation

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Responsibilities:

• Support system development and project implementation.
• Create and document business process flows; obtain stakeholder sign-offs.
• Collaborate on process workflow modeling to illustrate "to-be" states and resolve gaps.
• Capture user requirements and translate them into features and user stories.
• Prepare and communicate project reports, highlighting risks, issues, and actions.
• Ensure adherence to timelines, assisting in risk management.
• Develop test scenarios, organize UAT, and manage training documentation.
• Update Level 5 (L5) documentation when superusers are unavailable.
• Assist with other governance and process-related tasks as required.

Key Requirements:

• Experience: 3-5 years in business process analysis or project management.
• Language Skills: Proficiency in Mandarin is preferred for communication with stakeholders in China.
• Technical Skills:Proficient in Visio and Azure DevOps (task tracking, iteration planning, test management).
  Strong documentation skills for project/system development and testing.
  
• Other Skills: Excellent time management, organizational, and communication skills.

EA License: R1873481

Company EA License: 11C4879

Responsibilities

• Coverage of Manufacturing/Project Financing sector for MNC conglomerates
• Perform independent credit analysis and evaluation, including financial analysis and projections on new and existing banking facilities/ loans to make recommendations for approval
• Identify key risks and mitigating factors in the credit evaluation and present cases to the Credit Committee for deliberation and approval
• Conduct customer visits with Front Office to have better understanding of business operations
• Plan and organise to ensure credit reviews are completed according to timeline
• Making recommendations for trade requests based on approving authority
• Review credit documentation according to approved terms and conditions

Requirements

• Recognized bachelor degree, preferably in Business, Accounting, Banking, Finance, Economics
• Approximately 5 years of relevant experience in Credit Review with exposure to Corporate Banking
• Strong communication skills to liaise with different stakeholders

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Senior Functional Business Analyst to join the AML Uplift program to support QR Management, BAU activities and various new initiatives within the bank which undergoing a large transformation change.

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

4. Support the project delivery phases especially during Analysis and design and test phases.

Key skills required:

• Should have good communication skills and capability to drive senior stakeholders with minimal supervision.
• Should have experience in AML, KYC, compliance domain and data analytics.
• Experience in AI/ML and workflow applications is good to have

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities:

• Contribute to IT projects for Antaes clients
• To achieve enhanced automation for Equity Derivative Trade Processing in China and extend functionalities developed to other APAC locations to support added trading opportunities for the front office with a robust operation processing mode and technical stack for the ITO.
• Support the transformation in the way the Equity Derivative trade processing is managed out of APAC from both a process and a systems standpoint across facets like – Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and Aftercare.
• To place a focus on gathering requirements for the project and preparing high level functional specifications.
• Prepare, maintain and manage project plan, delivery coordination and governance.
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries.
• Test management for the front to finance chain Stakeholder management, running program governances, regular operational and working committees.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• Education Level: Bachelor’s degree
• Minimum 5 Years of Business Analyst / Project Management Experience
• PM experience with CXO level stakeholders as sponsors.
• Ability to understand transversal architecture in a Capital Markets
• Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions
• Knowledge on Trade life cycle
• Ability to work with stakeholders across geographies
• Previous experience in working in Matrix organizations
• Understanding of Equity Derivative Products and Lifecycle events
• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Results driven, proactive, and possesses great critical thinking and analytical skills

You will be supporting the Finance Managers in Accounting and FPA and also responsible for applying strong analytical, technical, and collaborative skills for extracting and gathering data, creating financial reports using Power BI, Oracle SmartView, Anaplan (Add-in), to support in depth analysis of business/ financial performance.

Key responsibilities:

• Develops a full and detailed understanding of data available across the function as well as enterprise including familiarity with all internal and external systems involved in maintaining that data.
• Extracts and combines information from various data sources and delivers ad-hoc and scheduled reports to a variety of internal and external customers in a timely manner.
• Support the Accounting manager as assigned – including the coordination with external service providers to review month/ quarter end closing of the platform entities. Perform and review periodic financial packages and activities.
• Support the FPA Manager as assigned – Including the organization, review, and analysis of financial and accounting information provided by business partners (developers, fund manager, etc); check calculations, review basis for figures, balance and reconcile figures
• Communicates with team members, key business managers, and others to answer questions, provide support, and ensure timely completion of accounting processes for on-time reporting.
• Follows policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting breaches of process/ policy or concerns to appropriate individual(s).
• Identifies areas for improvement and offers suggestions to improve efficiency and productivity.
• Keeps abreast of current changes in technology, processes and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications or utilising other appropriate method(s) to obtain business and professional information and applies knowledge and practices to area(s) of responsibility.
• Ad hoc duties and project work as assigned

Key requirements:

You possess a degree in accounting, business, finance or related field with at least 5 years of relevant experience that demonstrates the application and usage of an accounting and financial background sufficient to analyze financial data and prepare financial reports in accordance with accounting, finance, budgeting, and cost control principles.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

Details of the Division and Team:

Deutsche Bank’s Private Banking business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management.

As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Responsible for ensuring KYC (Know Your Client) reviews are in line with regulatory standards.
• Review existing client profiles to ensure Source of Wealth corroboration, review of corporate structures and performance of beneficial ownership drilldown.
• Assessment of money laundering, fraud, reputational risk, and sanctions risk factors on client accounts.
• Perform screening and relevant alert adjudication.
• Work in partnership with Front Office and Anti Money Laundering colleagues to ensure files are completed in a timely manner and with high quality.

Your skills and experience:

• Minimum 2 years experience in KYC or AML.
• Experience in Source of Wealth (SOW) review
• Degree majoring in Banking, Accountancy or Business Administration or related discipline
• Good stakeholder management skills.
• Strong time management, organizational, planning and follow-up skills.
• Able to multi-task effectively.
• Willing to learn and take on additional challenges
• Good team player
• Pro-active and able to work under pressure
• Fluent in the English language
• Good communication skills (oral and written) and interpersonal skills
• Good knowledge of Microsoft Suites – Word, Excel, PowerPoint

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

We are recruiting for a Data Centre platform with regional offices in key cities within Asia Pacific. They are backed by various institutional capital and has been looking to ramp up their DC acquisition and hence will be beefing up the investment management team with an analyst/associate for their Singapore/Japan office.

You will be responsible in developing and implementing business strategies for sourcing acquisition or investment opportunities, including specific strategies designed to achieve short and long-term growth and profit objectives. You will be supporting origination of new investments and business opportunities and involved in analysing economic and market trends, earnings prospects, financial statements, and various other indicators and factors to evaluate suitable investment opportunities and strategies.

This will also include feasibility studies and other research for potential investments, investment underwriting, due diligence, managing documentation, site visits and investment closing, preparing management reports, board materials, Investment Committee memorandums on potential opportunities as well as supporting transaction due diligence and closing processes.

Other responsibilities include developing, implementing and managing asset management strategy to meet business performance objectives as well as asset optimization through the analysis of data centre efficiencies and identifying opportunities for improved performance.

You will drive data centre budget and strategic plan process, valuations, leasing management, insurance procurement, reporting, hold-sell analysis, as well as other asset management cycle of activities including capex and asset enhancement initiatives. You will provide inputs to the projection of cash flow models, life of fund models and work closely with investment team, portfolio reporting team and finance team and managing the post-acquisition integration plan.

Requirements:

• You are degree qualified in Finance, Real Estate, Engineering, Accountancy from a reputable educational institute and have about 2 to 4 years of relevant work experience in data centre, real estate and/or investment industries.
• You are resourceful, possess strong initiative, great independence in working in a fast-paced environment.
• You have excellent business and financial acumen as well as interpersonal skills to manage various stakeholders of different nationalities.
• Fluent in English and Japanese (written and verbal)

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTokcsponsorship of a visa

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Product Strategy & Operations team is part of the TikTok Global Monetization Product & Technology organization and holds a strong advertiser focus and a dedication to technical excellence. We work with advertisers from all verticals, such as eCommerce, Retail, Travel, Media & Entertainment, etc, to make TikTok the most immersive and frictionless advertising experience for consumers to discover and purchase products, content and services, and for advertisers to generate and capture new and existing demand at the point of discovery. We are on the critical path to delivering TikTok's Ads revenue and working on building the next-generation performance ads solution for TikTok.

Responsibilities

- Data Analysis and Reporting: Analyze complex data sets to identify business and market trends. Develop, maintain, and manage advanced reporting, analytics, dashboards, and other BI solutions.

- Data Interpretation and Strategy Development: Interpret data and analyze results using statistical techniques. Provide actionable insights and recommendations to drive go-to-market strategies

- Collaboration with PSO to understand their data and reporting needs. Ensure that BI solutions align with business objectives.

- Data Quality and Management: Oversee the data collection, storage, and retrieval processes. Ensure accuracy and consistency of data.

- Project Management: Lead BI projects, including planning, execution, monitoring, and closure. Ensure that projects meet business requirements and are delivered on time.

- Tool and Technology Proficiency: Use BI tools (like Tableau, Power BI, etc.) and database languages (like SQL) to create and manage BI solutions.

- Training and Support: Provide training and support to users on new reports and dashboards. Foster a data-driven culture within the organization

Qualifications

Minimum Qualifications

- Bachelor degree or above, with 5+ years of experience in data analysis, business insights development, and working across global teams.

- Minimum 3+ years of experience in strategy and operations role

- Strong analytical, organizational, and interpersonal skills, combined with excellent verbal and written communication skills.

- Experience using BI tools (like Tableau, Power BI, etc.) and database languages (like SQL) to create and manage BI solutions.

- Detail-oriented, with interest and proven ability to work in a fast-paced, multi-cultural and multi-functional environment, and manage a high-volume workload efficiently.

Preferred Qualification

- Entrepreneurial spirit with strong leadership, who can develop and lead a new initiative from the ground up; thrive in ambiguity.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

Responsibilities

• Support the project management for the system development and implementation activities
• Develop business process flows and obtain stakeholder sign-offs
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Other governance, documentation and process work as required.

Competencies

• Total Experience: 3- 5 Years only
• Candidate will need to liaise with stakeholders in China. Proficiency in Mandarin will be highly advantageous.
• Excellent documentation skills for project and system development and testing
• Excellent Visio skills
• Excellent skills in using Azure DevOps for iteration planning, task allocation and tracking and test plans
• Outstanding time management, communication, and organisation skills.

EA Number: 11C4879

Job Responsibility

1. Monitor and assess markets to produce news, price assessments, market commentaries and reports

2. Analyse data to create insights into global commodities trade (mainly coke and coal)

3. Daily contact with traders, buyers and producers and other key market sources to build relationships and gather market intelligence

4. Develop two-way relationships with contacts and share market intelligence

5. Contribute copy to relevant daily news stories, publications and a real-time news service

6. Attend meetings, conferences and industry events to build contacts, report on news.

Requirement：

1. Minimum Bachelor’s degree in International Trade, Economics, Business or Marketing, etc

2. minimum 2 years working experience in well-known industry consulting companies and market research firms.

3. Familiar with the bulk commodity industries such as the Platts Coal and Coke Index

4. Have solid research skills, strong logical thinking and communication skills, and have a clear understanding and keen judgment of macroeconomic policies, major influencing factors of the industry, industry competition pattern, market supply fundamentals, leading companies, etc

5. Excellent communication, negotiation, and interpersonal skills

6. Mature and thoughtful with the ability to operate in a collaborative, team-oriented culture

7. Proficient in Mandarin and English

For application, please provide your CV (incl: current salary and expected salary) in Chinese.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Firewall Engineer to support our client in Singapore which is a top global investment bank.

Job Description:

Leads and/or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities. Responsible for components of highly complex engineering and/or analytical tasks and activities. Establishes input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system. Viewed as a technology subject matter expert; able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and/or vendors. Will have responsibility for multiple, complex projects; will direct activities of teams related to special initiatives or operations and may have direct reports. Leads the resolution process for complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically 7-10 years of IT experience

Required Skills:

• Minimum 8-10 years of hands-on experience with large scale, complex network/DMZ environments preferably in the banking and finance industry.

• Strong analytical and technical skills with proven experience in network DMZ security technologies especially Firewall, IDS/IPS, Web Content Filtering & Load Balancer technologies.

• 5 years or more experience with deep understanding in Firewall technologies – Fortinet, CheckPoint, etc vendor platform & IDS/IPS technologies.

• 5 years or more experience in Web Content Filtering technologies – Bluecoat, McAfee proxy etc vendor platform.

• Advanced networking troubleshooting and knowledge of web connectivity and protocols (PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Socks, etc.).

• Strong knowledge of networking communication principles, network standards, and network security practices.

• Expertise in creating Application and network diagrams including all pertinent flows and decisions.

• Capability to summarize complex issues into executive summaries.

• Proven leadership experience, ability to motivate teams and drive execution, with performance driven with the necessary intensity and optimism to succeed and deliver.

• Possesses strong analytical skills and root cause investigation techniques with a desire to expand horizon to next-gen products, applications and technology.

• Familiar with product deployments within a global banking environment.

• Willing to work some irregular hours based on the needs of global operating model and the location of clients.

• Understanding in Automation (Python, Ansible etc).

• Communicate with business partners at an enterprise level; interfacing with internal business representatives and information security partners.

• Strong analytical skills with ability to identify gaps, challenge others with positive intent, and drive debate towards identification and remediation of underlying risks.

• Knowledge of regulatory risk management in Technology and Information Security domains preferred.

• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management. ITIL certification preferred.

• At least one professional level certification in Network Security [ CheckPoint/Fortinet, CCIE, CISSP, etc] is desirable.

• Educated to degree level in IT/Engineering field.

What you can expect

The APAC Network DMZ Services team is responsible for end to end engineering and deployment of DMZ services within the bank. Team provides end-to-end network security infrastructure solutions for internal clients, lines of business and external 3rd parties.

The candidate be part of a regional team and be responsible for working with stakeholders to deliver connectivity that balances business, security, availability and resiliency requirements across Network Security technologies and serves as 3rd level escalation for operational issues.

What you will do :

• Be accountable for end to end engineering and deployment of DMZ services within APAC region, serving as the escalation point of contact to senior leaders.

• Responsible for hands-on implementation, configuration of devices and engineering new services into production.

• Ensure security controls are implemented and operating effectively as part of solutions delivery.

• Create designs based on industry best practices, engineering standards and security principles.

• Manage a wide variety of DMZ technology infrastructure and business aligned initiatives.

• Collaborate with Product managers, global engineering domain leads and operations teams from service design through operations transition process for new services.

• Understanding the design/purpose of each application or infrastructure project, defining resource requirements to efficiently collaborate across other technology technical teams to deliver high visibility projects.

• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.

• Identifying and managing the mitigation of risks within the environment.

• Liaise with Information Security partners to enforce compliance with standards.

• Support activities related to Audit, Compliance Reviews & Regulatory Exams.

• Review of all capacity metrics to ensure availability of all services.

• Facilitate meetings among all stakeholders/ vendors regularly and produce status update reports periodically.

Solution Architect

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Solution Architect to define architectural vision and solution architecture which aligns with the business strategy, enterprise architecture strategy, technology, and platform choices.

Responsibilities:

- Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements.

- Performs design reviews to ensure all non-functional requirements for a solution are sufficiently met.

- Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions.

- Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway.

Requirements:

- Familiar with Waterfall and Agile SDLC

- Application architecturing and delivery track record

- Knowledge in Financial Software, Middleware, and Databases

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity!

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services.

We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

This role includes reporting and data analytics, performance management, business partnering and decision-making support.

WHAT YOU'LL DO

• Support business performance management cycles, including planning & budgeting, target setting, performance review, providing management information and analytics (scheduled and ad-hoc), etc.
• Responsible for streamlining and controlling business and financial data processes to ensure the accuracy and reliability of reports and analysis
• Serve as subject matter expert in designing, building, and maintaining business intelligence tools and dashboards
• Conduct comprehensive market studies to generate actionable business intelligence and strategic insights
• Support initiatives to develop financial models, prepare business cases, and support the implementation of strategic initiatives
• Create and maintain reusable scripts and macros to streamline data extraction, aggregation, and validation processes across multiple data sources
• Undertake special projects and assignments as and when required.

WHO YOU ARE

• Degree in Accountancy, Finance, or related disciplines
• 3 years of working experience in Big 4, financial services, or e-Commerce sectors with financial analyst exposure
• Hands-on experience with Tableau is highly desirable
• Strong analytical and problem-solving skills, with the ability to exercise sound judgment and intuitive thinking
• In-depth understanding of data structures and data management
• Meticulous, problem solver with a can-do attitude and a desire to excel
• Team player with excellent verbal and written communication skills
• Ability to work in a fluid, dynamically changing, and results-oriented environment

We are seeking a motivated and detail-oriented Digital Business Analyst Intern to join our dynamic team. As an intern, you will gain valuable hands-on experience in various aspects of business analysis, including tender and RFP preparation, as well as presentation development. This role offers an excellent opportunity to learn from experienced professionals and contribute to impactful projects.

Responsibilities:

• Assist in analysing RFP and tender requirements, breaking down complex requirements into manageable components
• Support the preparation and submission of comprehensive RFP/tender responses
• Collaborate with subject matter experts to gather technical information and pricing details
• Maintain and organize proposal content library and response templates
• Track submission deadlines and help manage the proposal timeline
• Create and format proposal documents using Microsoft Office Suite
• Assist in quality control and proofreading of final submissions
• Document best practices and lessons learned from each proposal

Profile

• Currently pursuing or recently completed Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (especially Word, Excel, and PowerPoint)Detail-oriented with strong organizational skills
• Ability to work under pressure and meet strict deadlines
• Basic understanding of business processes and documentation
• Well versed with MS Office – Word, PPT