Job Purpose
Business-Tech Bridge:

• Act as a liaison between Group Procurement, Technology, Data Chapter and internal governance teams to define and articulate business needs, success criteria and translate them into clear requirements for generative AI solutions.
• Collaborate with Technology teams on the design, development and deployment of generative AI models into existing business processes and systems.
• Coordinate and facilitate communication between stakeholders, including business unit representatives, Technology team and Data Chapter team.
• Oversee project timelines to ensure smooth and efficient project delivery.
• Assist in drafting a comprehensive training guide that effectively communicates the objective, impact and benefits of generative AI solutions to key stakeholders in business unit.

Prompt Engineering and Optimization:

• Collaborate closely with the Technology team to refine and improve the prompts used to interact with the generative AI model. This includes:
• Understanding the nuances of prompt design and its impact on Gen AI outputs.
• Analyzing Gen AI responses to identify areas for prompt optimization, including clarity, specificity, and structure.
• Experimenting with different prompt formats, techniques, and parameters to achieve optimal performance for specific business tasks.
• Documenting prompt revisions and their impact on Gen AI output quality, providing valuable insights for future iterations.

Data and Model Management:

• Work with Technology teams to identify, prepare, and curate data sets suitable for training and validating generative AI models.
• Work with Data Chapter team to monitor and evaluate the performance of generative AI solutions, track key metrics, and identify opportunities for continuous improvement.

RDU Gen AI Model Governance and Deck Preparation:

• Develop a strong understanding of the 14 stages of the RDU generative AI model governance framework.
• Assist with the preparation of comprehensive decks for RDU review and approval.

Requirements:

• Bachelor's degree in computer science, linguistics, writing or a related field.
• At least 1-3 years of proven experience in prompt engineering or a related role in the Generative AI technologies/ model.
• Able to define and articulate business needs and translate them into clear requirements for generative AI solutions.
• Experience managing and coordinating projects, from initial ideation to implementation and deployment.
• Strong analytical skills to interpret data generated by Gen AI models and derive meaningful insights.
• Excellent written and verbal communication skills to effectively with cross-functional teams and communicate technical concepts to both technical and non-technical stakeholders.
• Strong interpersonal skills to build and maintain effective relationships with Tech teams and business unit colleagues.
• Ability to facilitate collaborative discussions and problem-solving sessions.
• Ability to multitask and manage priorities effectively.
• Proficiency in MS Office Suite such as Outlook, Word, Excel, PowerPoint and SharePoint.
• Experience with data visualization tools such as Tableau to present findings effectivelyExperience in the banking sector, coupled with expertise in innovation, research, delivering workshops, and program management.
• Strong UI/UX guidance and delivery skills, with familiarity with wireframing and/or prototyping tools such as Figma, Adobe XD, or Adobe Illustrator.
• Proficiency in Microsoft PowerPoint and Excel, including basic formula manipulation.
• Proven ability to manage multiple projects simultaneously, encompassing diverse natures and scopes.
• Self-motivation, ability to work independently with minimal guidance.
• Adaptability to a fast-paced and dynamic environment with minimal structure.
• Resourcefulness and willingness to quickly acquire new skills as needed.
• Singaporeans Only
• Contract: One year/extendable

To submit your application:

Interested candidates to expedite your application please click ‘Apply now, https://www.rmaconsultants.com.sg/employment/analystassoc-gen-ai-projects-support-banking-eastcontractup-to-5k-listing-190.aspxor submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Job responsibilities include but not limited to the following:

· Analyse, design, development, testing and support of application software systems

· Analyse source codes, diagnose defects in applications, bug fixes and integrate new enhancements

· Perform regular simple Database Administration tasks, Database improvements and support.

· Implement and support issues related to electronic data interchange (EDI) that uses HL7 or other protocol

· Perform other duties and participate in any ad-hoc projects as required or requested.

Job Requirements:

· Bachelor Degree in Electronic or Computer Science with minimum 1-2 years software development experience. Fresh graduates are welcome to apply.

· Strong technical skills in JAVA, JavaScript, Oracle Database & SQL

· Good experience in UNIX/Linux scripting e.g. shell scripting, awk, csh etc.

· Ability to write accurate specifications / requirement documents

· Good interpersonal, written and verbal communication skills

· Knowledge of other programming language, e.g. C, Python etc (an advantage)

· Knowledge of Mirth Connect or other ETL platform (an advantage)

· Knowledge of ULTRA® Laboratory System (an advantage)

· Knowledge of Accell 4GL enhancements and fault correction (an advantage)

· Willing to learn is a MUST. In-house on-the-job training will be provided

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for KYC Analyst who has proven track record in Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB DESCRIPTION: -

Training will be provided

RESPONSIBILITIES:

· Completing KYC for onboarding clients and updating data for pre-existing customers by reviewing client information and documentation, vendor database etc.

· Maintain detailed records on clients for second-level review

· Track and report all documentation breaks

REQUIREMENTS:

· Diploma or Degree in any field

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Nitesh

Avensys Consulting Pte Ltd

EA License: 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Scope:

• Requirements Gathering: Engages with stakeholders to understand their needs, identify pain points, and gather detailed requirements.
• Documentation: Creates comprehensive documents like Business Requirements Document (BRD), Functional Requirements Document (FRD), and Use Cases to ensure clear communication.
• Process Modeling: Utilizes tools like flowcharts, wireframes, and data models to visualize processes, workflows, and system functionality.
• Stakeholder Communication: Acts as a liaison between the technical and business teams, ensuring both sides are aligned with project goals and expectations.
• Solution Validation: Assesses whether the solution meets business requirements through user acceptance testing (UAT) and reviews. This may also include creating test cases, validating SQL queries, and ensuring data integrity.
• Data Analysis: Uses SQL to extract and analyze data, which helps in validating business scenarios, making data-driven decisions, and identifying trends or issues.
• Testing Support: Assists in system testing, integration testing, and UAT by writing and reviewing test cases, validating test results, and ensuring requirements coverage.
• Post-Implementation Support: After deployment, supports the business in resolving any issues, gathering feedback, and ensuring that the solution aligns with business objectives.

Requirements:

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

EA License No.: 96C4864

Reg. No.: R22110485

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• Experience with programming languages is preferred : Java, .NET
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Engineering
• Experience with programming languages is preferred
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Engineering.
• Experience with programming languages is preferred
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Architectural) or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): BIM MODELLER
• Preferably specialized in Engineering - Architectural OR M&E
• Ability to maintain clear communication with Project Staff and HQ Office Staff
• Strong in Architectural Works OR M&E works
• Immediate commencement

• Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
• Perform daily backups, user accounts/permissions, maintenance and troubleshoot connectivity issues.
• Support internal support groups and vendors to effectively troubleshoot all customer impacting issues.
• Implement HIPAA security and confidentiality measures to insure compliance prior to original requirement date.
• Re-Design and upgrade MPLS network to increase site to site communications and efficiency accessing corporate data.
• Collaborate with external vendor to design MPLS environment and supervise internal efforts including go live day.
• Preserve assets by implementing inventory control systems, disaster recovery options, back-up/restoration procedures and other internal security and control structures.
• Develop and implement product stress testing procedures and requirements for network base software to determine hardware requirements and concurrent usage limitations.
• Initiate and provide security administration and audits of HIPAA security, privacy and transactions and recommend and implement new protocol standards.
• Monitor UAT at all levels.
• Develop centralized backup solution incorporating off-site disaster recovery solution.

We are currently looking to hire a “Business Analyst - Mid-level/Senior”This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Singapore

Job Type: 1 year contract under Avensys

JD:

Mandatory Requirements: Key Skills and Experience:

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: S Benakoppa

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Job Overview:

We are looking for an experienced Business Analyst with a strong background in Trade Finance to play a pivotal role in optimizing trade operations and processes. The ideal candidate will have a deep understanding of trade finance instruments, international trade regulations, and a proven track record of successfully implementing solutions to enhance operational efficiency.

Key Responsibilities:

• Collaborate with stakeholders to understand and document business requirements related to trade finance operations.
• Conduct thorough analysis of existing processes and systems to identify areas for improvement.
• Work closely with cross-functional teams to streamline trade finance processes and improve operational efficiency.
• Propose and implement solutions to enhance automation and reduce manual interventions.
• Analyze trade finance data to derive meaningful insights and trends.
• Develop reports and dashboards to provide key stakeholders with actionable information.
• Stay abreast of international trade regulations and ensure that trade finance processes comply with relevant laws and standards.
• Collaborate with compliance teams to implement necessary changes based on regulatory updates.
• Utilize Oracle and PL/SQL expertise to integrate trade finance systems and enhance functionalities.
• Coordinate with IT teams to ensure seamless integration of trade finance systems with other enterprise systems.
• Create comprehensive documentation including functional specifications, system design, and test plans.
• Keep documentation up-to-date to reflect changes in trade finance processes and systems.
• Provide insights for the development and enhancement of proprietary trade finance platforms.
• Identify and assess risks associated with trade finance processes and systems.
• Propose and implement risk mitigation strategies to ensure the security and integrity of trade finance operations
• Communicate effectively with internal teams, external partners, and clients to gather requirements and provide updates on project status.
• Conduct training sessions to educate end-users on new processes and systems.

Qualifications:

• Bachelor’s degree in Business, Finance, IT or a related field.
• Minimum of 5 years of experience as a Business Analyst in the field of Trade Finance.
• Strong proficiency in Oracle and PL/SQL is essential.
• Strong understanding of trade finance instruments such as letters of credit, trade finance regulations, and international trade practices.
• Proficient in data analysis tools and techniques.
• Excellent communication and interpersonal skills.
• Proven ability to work collaboratively in a cross-functional team environment.

Key Responsibilities

• Manage the business requirements and functional solution aspects of the project. • Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem. • Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs. • Work with the stakeholders to ensure smooth deployment and adoption of new solution. • Perform business analysis: ✓ Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements. ✓ Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case. ✓ Elicitation: Explore, identify and document business needs ✓ Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope. ✓ Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need. • Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development. • Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements. • Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement. • Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases. • Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders. • Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems. • Assists with the documentation of technical design, specification, and technical solution. • Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage. • Hands-on experience in full project development life cycles • Past track record in business analysis, application solutioning and design • Ability to model business requirements in business process modelling tool. • Ability to perform qualitative, quantitative and root-cause analysis. • Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs. • Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

• Analyze current business processes
• Analyze curent operational procedures within a business to increase efficiency and productivity
• Create and present reports
• Their duties include talking with management to determine their needs, coordinating with IT professionals to create or update software based on those needs and training company employees on how to use the software effectively in their daily jobs.

We are seeking a Finance Analyst to join our dynamic team at our furniture company. In this role, you will play a pivotal role in maintaining the financial health of our organization and contributing to its growth. Your responsibilities will include:

Financial Analysis and Reporting:

• Analyze financial data to provide insights and recommendations for improving financial performance.
• Prepare regular financial reports, including income statements, balance sheets, and cash flow statements.
• Conduct variance analysis to track budget versus actual performance and identify areas for improvement.
• Monitor key financial metrics and provide management with actionable insights.

Accounts Receivables:

• Review daily transactions.
• Monitor outstanding invoices and follow up on overdue payments.
• Send reminders for pending payments.
• Update the status of received payments in the financial system.
• Reconcile accounts receivable weekly.
• Prepare footfall and debtor aging reports.

Accounts Payable:

• Manage incoming invoices and ensure timely payments.
• Verify invoice details with purchase orders and delivery receipts.
• Schedule payments in alignment with cash flow projections.
• Upload payment details to the financial system.
• Reconcile accounts payable with internal financial records weekly.
• Manage scheduled payments with procurement for cash flow management.
• Review amended orders for financial impact.
• Prepare accounts payable aging reports monthly.

Data Analysis and Tools:

• Utilize financial software(Xero) and Excel to analyze data efficiently.
• Develop financial models and scenarios to support decision-making.
• Provide ad-hoc financial analysis as requested by management.

Skillsets Needed

Technical Skills:

Proficiency in Xero, Shopify, or similar financial software. Strong MS Excel skills.

Ability to find and integrate apps that streamline and enhance financial processes.

Knowledge of app integration and connect different financial platforms.

Analytical Skills: Ability to analyze financial data and provide actionable insights.

Organizational Skills: Excellent ability to manage multiple tasks and maintain detailed records.

Communication Skills: Strong written and verbal communication skills to interact with various stakeholders.

Attention to Detail: High level of accuracy and attention to detail in financial reporting and record-keeping.

Problem-Solving Skills: Ability to identify financial discrepancies and develop solutions.

Our client, a local bank is looking for business analyst to join the team.

Responsibilities:

• Partner with Customer Experience/Business Unit team to conduct customer focus group and interview
• Map customer journey, collect client feedbacks/Voice of the customer and redesign the customer journey
• Validate business objective and align with customer experience
• Lead and manage issues, and ensure all requirements have proper traceability.
• Good team player with strong interpersonal skills & customer orientation
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.
• Ability to multi-task, prioritize, and manage time effectively
• Any other duties as assigned by the management.

Requirements:

• Bachelor degree with 5years of experience in financial services or consulting industry, a creative problem solver, and process driver
• Good working experience in planning and managing a program/project plan with multiple deliverables, owners and timelines
• Strong communications skills in both verbal and written, and manage a wide range of stakeholders and competing priorities
• Works well independently and as a team, adaptable and possess problem solving skills
• Excellent working knowledge in Excel (data crunching which involves vlookup, pivot table, etc.), PowerPoint and able to write well and design presentation and communication materials
• Proficient in JIRA, able in writing user story on business requirements, work with tech on user story grooming from banking industry will be preferred.
• Experience in User Acceptance Testing (UAT) before on system/app enhancement release.
• Corporate internet banking app knowledge is a plus point

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Key Responsibilities

· As part of the Enterprise Analytics delivery team, the position will be responsible for the delivery of Enterprise Technology solutions, managing the quality of functional delivery and ensuring the implementation of agreed functional capability

· Good business domain knowledge in Enterprise Analytics

· Plan & collaborate across different application teams to manage technical and functional dependencies of the solution

· Collate, understand and finalize functional and technical requirements

· Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries

· Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Partner with Development Manager in managing application teams to build the enhancements

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Key Requirements

Technical Skills & Experience

· Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Experience in banking industry preferred

· Experience in implementing large-scale, highly available applications or other large project implementation

· Experience in service-oriented technologies

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Good problem solving, analytical, synthesis, system thinking and solutioning skills

Competencies

· Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

· Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

· People and team management in a transversal function

· Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives

· Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

· Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

· Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

· Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

· Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

· Related professional/technical qualification will be advantageous although not mandatory

Our client, an investment bank is looking for treasury operation to join the operation team.

Type: 6 months contract (outsource role)

Department

Corporate Treasury Operations is a sub division of the Operations Division. Primary objectives are to: lead the development of new payments-centric businesses, while building scale and improving agility to adapt to a rapidly changing payment landscape; act as a first line of defense for control and governance to protect firms financial assets; and incorporate differentiated client service to be best in class.

The sub division has a rare opportunity to support products and businesses ranging across existing and new business lines, multiple payment types, and multiple client types, including institutional/franchise, consumer and corporate cash management sectors. We manage a wide range of complex processes, with members developing skills and competencies around cash management (payment controls, bank account management, settlements and reconciliations, claims), change management, regulatory requirements, and industry trends.

Responsibilities

• Manage and optimize operational flows for our client sectors
• Actively assist to develop an overall payments strategy as the industry evolves alongside our business needs. The ideal individual will assist the management team to build our next generation capabilities in the payments space
• Front line interaction with a network of key vendors across cash agent banks as well as central banks.
• Ensuring accuracy and integrity of the firm’s books and records.
• Manage our daily cash payments and receipts for a particular portfolio.
• Work with internal business units to resolve cash settlement exceptions / issues.

Qualifications

• Bachelor’s degree with 2+ years of experience in financial services
• Good organization and multi-tasking skills, ability to work under pressure in a fast-paced environment while maintaining the attention to details
• Solid, detailed understanding of cash payments infrastructure such as SWIFT messages and various local clearing systems in Asia markets.
• Knowledge in the payments control functions such as sanction screening/fraud detection/AML preferred
• Leveraging this payment knowledge, to work closely with our technology and project team to assist with payment system design and re-write
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Committed, driven and self-motivated individual who constantly aim to improve the processes and enhance controls.
• Effective team-player with ability to impact and influence across organization and levels

If you are interested, kindly send your resume (in MS Word format) Erin at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team.

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

Required Skills and Qualifications:

1. Must have of experience in Salesforce development
2. Salesforce Platform Developer II certification (or higher)
3. Expert-level knowledge of Apex, Visualforce, Lightning Web Components, and Aura Components
4. Strong understanding of Salesforce data model, security model, and governor limits
5. Proficiency in JavaScript, HTML5, and CSS3
6. Experience with Salesforce APIs (REST, SOAP, Bulk API)
7. Familiarity with Salesforce DX and version control systems (e.g., Git)
8. Strong knowledge of data integration patterns and experience with ETL tools
9. Experience with Agile development methodologies
10. Excellent problem-solving and analytical skills
11. Strong communication and teamwork abilities

Additional Skills (Preferred):

1. Experience with Salesforce CPQ, Marketing Cloud, or other Salesforce products
2. Knowledge of Heroku and Salesforce Platform Events
3. Familiarity with CI/CD tools and practices for Salesforce development
4. Experience with mobile development on the Salesforce platform
5. Understanding of Salesforce Einstein and AI capabilities

Key Responsibilities:

1. Design, develop, and maintain custom Salesforce applications and integrations
2. Lead the implementation of complex Salesforce projects from conception to deployment
3. Collaborate with business stakeholders to gather requirements and translate them into technical solutions
4. Develop and maintain Apex classes, triggers, Visualforce pages, and Lightning components
5. Create and optimize SOQL/SOSL queries for efficient data retrieval
6. Implement and maintain data migration strategies and tools
7. Conduct code reviews and ensure adherence to best practices and coding standards
8. Troubleshoot and resolve complex technical issues
9. Mentor junior developers and provide technical guidance to the team
10. Stay up-to-date with the latest Salesforce features and releases
11. Architect and implement scalable, maintainable Salesforce solutions
12. Optimize existing Salesforce implementations for performance and usability
13. Develop custom AppExchange applications
14. Create and maintain technical documentation for all developed solutions
15. Participate in sprint planning, daily stand-ups, and retrospectives
16. Collaborate with QA team to ensure thorough testing of all developed features
17. Provide estimates for development efforts and manage project timelines
18. Conduct regular security reviews and implement best practices for data protection
19. Assist in evaluating and implementing third-party applications from AppExchange
20. Contribute to the continuous improvement of development processes and standards

Required Skills and Qualifications:

1. Must have of experience in Salesforce development
2. Salesforce Platform Developer II certification (or higher)
3. Expert-level knowledge of Apex, Visualforce, Lightning Web Components, and Aura Components
4. Strong understanding of Salesforce data model, security model, and governor limits
5. Proficiency in JavaScript, HTML5, and CSS3
6. Experience with Salesforce APIs (REST, SOAP, Bulk API)
7. Familiarity with Salesforce DX and version control systems (e.g., Git)
8. Strong knowledge of data integration patterns and experience with ETL tools
9. Experience with Agile development methodologies
10. Excellent problem-solving and analytical skills
11. Strong communication and teamwork abilities

Additional Skills (Preferred):

1. Experience with Salesforce CPQ, Marketing Cloud, or other Salesforce products
2. Knowledge of Heroku and Salesforce Platform Events
3. Familiarity with CI/CD tools and practices for Salesforce development
4. Experience with mobile development on the Salesforce platform
5. Understanding of Salesforce Einstein and AI capabilities

Key Responsibilities:

1. Design, develop, and maintain custom Salesforce applications and integrations
2. Lead the implementation of complex Salesforce projects from conception to deployment
3. Collaborate with business stakeholders to gather requirements and translate them into technical solutions
4. Develop and maintain Apex classes, triggers, Visualforce pages, and Lightning components
5. Create and optimize SOQL/SOSL queries for efficient data retrieval
6. Implement and maintain data migration strategies and tools
7. Conduct code reviews and ensure adherence to best practices and coding standards
8. Troubleshoot and resolve complex technical issues
9. Mentor junior developers and provide technical guidance to the team
10. Stay up-to-date with the latest Salesforce features and releases
11. Architect and implement scalable, maintainable Salesforce solutions
12. Optimize existing Salesforce implementations for performance and usability
13. Develop custom AppExchange applications
14. Create and maintain technical documentation for all developed solutions
15. Participate in sprint planning, daily stand-ups, and retrospectives
16. Collaborate with QA team to ensure thorough testing of all developed features
17. Provide estimates for development efforts and manage project timelines
18. Conduct regular security reviews and implement best practices for data protection
19. Assist in evaluating and implementing third-party applications from AppExchange
20. Contribute to the continuous improvement of development processes and standards

Must Have Skills

1. Expert-level knowledge of React.js and Node Js

2. Strong understanding of full-stack architecture and design principles

3. Advanced experience with state management in React (e.g., Redux, Context API)

4. Expertise in modern JavaScript (ES6+) and TypeScript

5. Proficiency in build tools (e.g., Gradle) and version control systems (e.g., Git)

6. Experience with CI/CD tools and practices

7. Familiarity with cloud platforms, preferably AWS or Azure

Good to Have Skills

1. Knowledge of containerization and orchestration tools (Docker, Kubernetes)

Key Responsibilities

1. Lead the design, implementation, and management of full-stack applications using React and Node

2. Oversee the development and maintenance of both front-end and back-end components

3. Collaborate with business stakeholders to understand requirements and translate them into technical solutions

4. Manage and prioritize development backlog items, coordinating with both onsite and offshore team members

5. Conduct and lead technical discussions focusing on full-stack architecture, design, and development strategies

6. Mentor and lead a team of React and Node developers, fostering their growth and ensuring high-quality deliverables

7. Implement and maintain coding standards, best practices, and architectural guidelines for both front-end and back-end

8. Oversee performance monitoring, optimization, and troubleshooting of full-stack applications

9. Ensure application security and compliance with industry standards and regulations

10. Stay updated with the latest trends in React and Node ecosystems and recommend improvements to existing systems

11. Provide technical guidance and support for production issues, including 24/7 support when required

Must Have Skills

1. Expert-level knowledge of React.js and Node Js

2. Strong understanding of full-stack architecture and design principles

3. Advanced experience with state management in React (e.g., Redux, Context API)

4. Expertise in modern JavaScript (ES6+) and TypeScript

5. Proficiency in build tools (e.g., Gradle) and version control systems (e.g., Git)

6. Experience with CI/CD tools and practices

7. Familiarity with cloud platforms, preferably AWS or Azure

Good to Have Skills

1. Knowledge of containerization and orchestration tools (Docker, Kubernetes)

Key Responsibilities

1. Lead the design, implementation, and management of full-stack applications using React and Node

2. Oversee the development and maintenance of both front-end and back-end components

3. Collaborate with business stakeholders to understand requirements and translate them into technical solutions

4. Manage and prioritize development backlog items, coordinating with both onsite and offshore team members

5. Conduct and lead technical discussions focusing on full-stack architecture, design, and development strategies

6. Mentor and lead a team of React and Node developers, fostering their growth and ensuring high-quality deliverables

7. Implement and maintain coding standards, best practices, and architectural guidelines for both front-end and back-end

8. Oversee performance monitoring, optimization, and troubleshooting of full-stack applications

9. Ensure application security and compliance with industry standards and regulations

10. Stay updated with the latest trends in React and Node ecosystems and recommend improvements to existing systems

11. Provide technical guidance and support for production issues, including 24/7 support when required