Job Description

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Use the business process requirements to drive the detailed design of the application and technical architecture components.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Ability to work in teams and individually when needed
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Familiar with the following technologies:
• Script: JavaScript, jQuery, TypeScript, ES6, jQuery
• Design & Style: HTML5, Responsive/Adaptive Design, Design Thinking, Usability Design, CSS3, LESS, SASS, Bootstrap
• Frameworks: (At least one of the following) ReactJS, AngularJS, Vue.js
• Web DevOps & Test: Git, Grunt, Bower, npm, Jasmine, Selenium
• Backend: REST API with Spring, SpringBoot, Node.js

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Job Description

• Manage key application development projects under the direct customer engagement and Loyalty marketing portfolio.
• Review and analyse business requirements to provide solutions for new applications and system enhancements.
• Drive key IT capability to transform business.
• Improve reach and effectiveness of loyalty marketing activities using digital technology.
• Work with technology, business units and relevant functional managers to ensure that solutions delivered are aligned to the digital enterprise Architecture and IT Application roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Anticipate any potential issues that might impact the project.
• Track and report project status.
• Track and identify feasible airline applications, key technology trends and technologies for awareness, and potential adoption by the business.
• Support re-designing of application architecture, based on micro service architecture.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Possess a degree in Information Technology or related fields.
• Must be a Certified Scrum Master.
• At least 5 years of work experience in the following area, being familiar with various software development practices (Eg: Agile software development methodologies). - REST API with security development life cycles skills - JAVA (framework: Spring boot), Nodejs, React, JQuery, Bootstrap, HTML5, Kubernetes, dockers etc. - Database technical knowledge in the areas of general SQL (Oracle DB) - User Interface design
• Experience in noSQL databases, eg Cassandra
• Experience in OpenShift framework
• Experience in cloud computing platform – AWS, MS Azure
• Familiar with API gateway, Caching, Blockchain
• Should have quick learning ability and adapt to new technologies
• Should have strong analytical, software development, vendor management skills
• Possess great interpersonal and communications skills

Job Description:

We are hiring for a key team member who will take on a multifaceted role. This dynamic position involves playing a pivotal role in shaping our strategic initiatives and driving product direction. The ideal candidate should thrive in a fast-paced, collaborative environment.

• Identify strategic partnerships and business opportunities to expand market reach.
• Conduct market research and competitor analysis to drive growth and differentiation.
• Assist in refining overall business strategy, including market positioning and revenue growth initiatives.
• Cultivate relationships with external partners and stakeholders to support marketing efforts.
• Develop and implement a comprehensive business development strategy to drive revenue growth and market expansion.
• Identify and evaluate new business opportunities and partnerships.
• Lead negotiations and contract discussions to secure new business opportunities.
• Drive sales and marketing strategies to achieve revenue targets.
• Manage and grow customer success team to handle day-to-day operations of project rollout, implementation, adoption.

Requirements

• Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and maintain relationships with key stakeholders.
• Strategic thinker with a results-oriented mindset and a demonstrated ability to drive revenue growth and achieve business objectives.
• Results-oriented mindset with a track record of driving measurable outcomes.
• Experience in market research, competitive analysis, and customer segmentation.
• Analytical mindset with the ability to gather and analyse market data, identify trends, and make data-driven decisions.
• Entrepreneurial spirit and willingness to work in a fast-paced, dynamic start-up environment.
• Ability to multitask and prioritize competing demands effectively, while maintaining attention to detail and accuracy.
• Passion for innovation and technology, with a keen interest in the construction industry and emerging trends in construction technology.

Reporting to the Finance Manager, the Senior Finance Ops Analyst will play a key role in the Finance team to deliver the full spectrum of professional accounting and finance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance function with the ability to work with senior stakeholders, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Financial accounting and reporting: preparation of audited financial statements in compliance to professional accounting standards and external auditor requirements, supporting business new ventures through providing finance and accounting advice, and supporting initiatives to adopt new accounting standards.
• Transactional accounting and closing processes: perform month-end close activities including accurately recording and reviewing financial transactions, overseeing critical accounts payable and receivable processes, preparing submissions to external auditors, IRAS and other parties, and identifying ways to mitigate risks and continuously improve. Ensure a strong risk and control environment throughout.
• Cost accounting and reporting: Analyze the main drivers of performance and confidently explain to senior stakeholders the reasons for variances. Confidence in driving improved cost control and insights with business stakeholders.
• Planning and Appraisal: Input to the business planning, budgeting and forecast processes, and produce management information reports to help drive decision making by senior stakeholders. Proactively highlight business value drivers and risks with business leads.
• Change management and growth opportunities: Support and shadow the Finance Manager as the finance lead for transformation and growth projects, e.g. but not limited to new market/business expansions, driving operational excellence in finance operations, project managing the implementation of new systems and digital transformation.
• Adherence to safety in the workplace

The ideal candidate should have:

• A degree in Finance/ Accountancy/ Banking or equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance competences with solid foundation in financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred. Exposure to Treasury and Tax will be useful.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

Job Description

The successful candidate will join the Application Services (Passenger Servicing System) department in SIA Information Technology Division. He/She will be assigned to assist various Customer Service agile squads, as required, to accelerate new product and feature development.

Key Responsibilities include:

- Initiate design and development of new applications.

- Design and implement Continuous Integration / Continuous Delivery pipelines.

- Design and develop new features for both new and existing applications.

- Deliver and integrate Microservices with web and mobile applications.

- Provide technical input to assist product owners to and refine user stories.

- Create and maintain software documentation, including detailed technical design, low level design and test scripts.

- Write automated unit, feature and regression test suites.

- Ensure code upholds the best practices for security, data protection and reliability.

- Any relevant ad-hoc duties.

Requirements

- Possess a degree in Information Technology or related fields.

- At least 3 years of broad range of software development experience.

- Strong Java experience for server side development, including hands on experience developing and consuming Restful API’s and webservices.

- End to End integration experience of Microservices / webservices with front end systems (websites, mobile etc.).

- Good understanding of agile methodology and design thinking as well as source code control systems and CI/CD pipelines.

- Familiar with programming practices such as Test Driven Development.

- Experience with SQL and relational and non-relational Databases (e.g. Oracle, MySQL, Cassandra).

- Experience with programming languages such as XML, JSON, HTML, HTML5, CSS, JavaScript.

The following will be highly regarded:

- Experience in designing, developing and deploying microservices - Experience in building highly available, performant and scalable clustered services using Docker, Kubernetes or Open Shift.
- Experience in node.js development.
- Experience in deploying with cloud based services and deployments, such as AWS, Azure or Google Cloud.
- Experience with web front end framework such as React, Vue or Angular.
- A proven ability to adapt to new development languages and environments.

Job Description

The successful candidate will join the IT Delivery Centre department in SIA Information Technology Division.

Key Responsibilities include:

Agile Engineering Best Practices Education

• Conduct training on Agile engineering practices.
• Teach product teams on Domain modeling.
• Demonstrate the effective usage of agile tools such as SonarQube, Selenium, Jenkins, JIRA, Mocking frameworks in day to day development work.
• Apply emergent design principles in iterative sprint development.

Test Driven Development

• Participate in product teams development work to drive test driven development mindset and adoption.
• Conduct training on XUnit, BDD. Help resolve teething issues on TDD adoption.
• Drive product teams on conversion Acceptance Criteria to solid Unit Test,
• Integration Test and automated functional test.

Drive Clean Code and Refactoring Principles

• Conduct Pair Programming and Mob Programming sessions with Product Teams to educate on agile coding principles.
• Explain and illustrate how clean code pattern can be applied in projects.
• Assist teams to build unit test cases harness and apply code refactoring
  techniques.

DevOps Alignment

• Work with DevOps teams on the tooling, CI/CD pipeline design to smoothen the
  delivery team adoption of Continuous Delivery principles.

Implement Agile Methodology

• Implement the Agile process, principles and practices across all departments in the organization, by using techniques that promote a culture of experimentation and innovation.
• Embody the Agile principles and leads by example.
• Establish a Centre of Excellence on Agile/ DevOps practices.
• Establish Agile Technical DevOps training curriculum suitable for the organization.

Requirements

• Degree with minimum of 5 years’ experience of software development in Agile teams exposed to either SCRUM, XP or Kanban methodology.
• Significant delivery experience in both web development and/or mobile system development and testing.
• Strong in coding on a mixture of different programming languages such as Java, JavaScript.
• Strong proponent of clean code principles and software craftsmanship.
• Strong in code branching concepts, and execution for different enterprise adoption scenarios.
• Good exposure to enterprise architectural design standards.
• Familiar with development and deployment onto cloud platform.
• Practical experience in Extreme Programming best practices, SOLID principles and experience in teaching other team members on the usage of these practices.
• High emotional intelligence, and work effectively with product team members.
• Experience in writing Jenkins file and scripting automated tests cases in Gherkin Language.
• Certification in PSD or CSD is a plus.

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN), including Cyber Security Health, as well as administering mission critical platforms such as Openshift Container Platform (OCP) and/or Mashery API Gateway.

Key Responsibilities include:

· Work closely with CDN providers and application teams to ensure internet websites are healthy in terms of availability, response time and security posture.

· Conduct ongoing reviews on existing critical platform to ensure highest level of resiliency and cost effectiveness.

· Performs system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

· Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

· Build automation wherever possible to improve development team’s agility and reduce human errors.

· Integrate with existing CICD pipelines to facilitate application onboarding.

· Explore, learn and deploy new technologies and provide training to the IT community within the company to reduce cost and improve operational efficiencies.

· This position requires periodic system administration outside normal business hours.

Requirements

· Possess a degree in Information Technology or related fields.

· Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in eCommerce website management.

· Experience with Akamai or equivalent CDN providers preferred.

· Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

· Advanced python/ansible scripting skills for provisioning and automating dynamic cloud infrastructure.

· Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.

· Strong analytical, project management, communications and interpersonal skills.

· Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security, internet protocols, DNS, virtual server technologies, RedHat Enterprise Linux/CoreOS, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

Job Description

The successful candidate will join SIA Group's IT Infrastructure team.

Key Responsibilities

• Maintain and manage Microsoft services, including Active Directory, Azure AD, Intune, and O365. Ensure these services operate optimally and securely, with cyber security best practices.
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver Infrastructure projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. Ensure that all documentation is kept up to date with the latest security best practices.
• Lead a team of End User Computing (EUC) field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities, with a focus on cyber security and emerging technologies.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the resiliency and security of EUC services.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.

Note: You could be assigned to work on projects for any subsidiary in SIA Group and might be based in their office.

Requirements

• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune. A minimum of 3 years of hands-on experience in these technologies.
• Microsoft associate or expert certification is preferred.
• Working experience as Microsoft TAC engineer is preferred.
• Experience leading a team of IT professionals is added advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.

Job Description

SIA has multiple positions for junior and senior data scientists to drive our AI, data science and business analytics initiatives.

Key Responsibilities include:

• Member of an in-house AI and data science development team that works on AI (including areas in generative AI, autonomous agent, NLP, computer vision and recommender system), mathematical optimization, game theory, and experimental design.
• Work closely with business stakeholders to create impactful and intelligent features/services in AI, data science and data analytics. Propose and build scalable ML/DL solutions. Deploy them as API microservices for use by software applications and business users for faster and more effective decision making.
• Oversee the technical work of external technology partners and provide them datasets to deliver products/services in AI and data science. Support business users in the assessment/ validation of partner-supplied prediction models and in their deployment to production cloud.
• Work closely with application development teams to operationalize and integrate AI/ML capabilities in API microservices.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS in Computer Science, Mathematics, Statistics, Physics or related discipline is required. PhD and MS degrees related to machine learning and other AI disciplines are preferred.
• Intermediate programming skills in Python. Conversant with algorithm design/analysis, data structure and SQL. Familiarity with functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java and C# is a plus.
• Exposure in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• Relevant internship or industry experience as a hands-on data scientist/AI engineer in shallow and/or deep learning (you should be very comfortable with most topics covered in the free undergraduate textbook by Gareth James, “An Introduction to Statistical Learning – with Applications in Python”, 2023). Additional exposure in some of the following areas is a plus:

1. Use of recent proprietary/open-source LLMs through prompt engineering (such as OpenAI ChatGPT and Bing Chat). Familiarity with LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Experience of using GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Familiarity with Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Some hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Good interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

Key Responsibilities

• Coach product teams and Product Owners on product discovery

• Grow and support product owners to become better product thinkers and leaders:

o Set the direction and develop the leadership skills required to become an effective product leader.

o Design and grow a flexible and adaptable product organisation around empowered product teams.

o Develop people and drive a modern product management practice.

• Help refine the structure of the coaching framework we have created to improve how our company build a product that continuously delivers value to its customers.

• Improve teams and business ability to ship quality products.

• Provide product insights and collaborative decision-making to help the team when faced with challenges with a shared focus that is aligned with our values and strategy by unifying a high-performing team.

• Implement the Agile process, principles, and practices across all units in the organisation, by using techniques that promote a culture of experimentation and innovation.

• Practise Agile such that it changes the culture and work processes of the organization to be more efficient and value-adding. Embody the Agile principles and lead by example.

• Explore and experiment with enterprise scaling of agile and business agility

• Maintain a Centre of Excellence on Agile/Digital Culture and Product Management practices.

• Conduct Agile Product Development-related training curriculum suitable for the organisation.

Requirements

• Degree in Computer Science, Information Systems, Engineering, Information Technology, or related fields

• Minimum 5 years of product manager or product designer experience.

• Significant experience in a product leadership role with strong coaching and people development ability

• Practical experience in product discovery techniques, data-informed product management, experimentation, and hypothesis-driven development.

• Scrum.org Product Owner certification (PSPO II) or Professional Scrum with UX (PSU)

• Demonstrates strong knowledge of agile concepts and approaches such as Scrum, Kanban, OKR, Design Thinking, and Lean Startup.

• Being strategic and highly practical. Able to adapt the methods to the organisational reality for best outcomes.

• Possess experience in coaching teams in agile adoption, enthusiastic about Agile practices and their benefits.

• Ability to weave in and out of Facilitating, Coaching, Teaching, Mentoring and Advising stances.

• Exceptional influencing skills to achieve organisational cooperation, buy-in, and engagement from senior management, BUs and internal stakeholders.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring that IT solutions are developed and designed with security inbuilt.

Key Responsibilities

• Provide security consultancy, technical guidance, expertise, solutions, and education for the enterprise.

• Advise IT application and infrastructure teams on application and infrastructure security design that is relevant and fit for purpose.

• Align security architecture frameworks and standards with business strategies and functions. Maintain Cyber risk management framework and perform assessment of applications for emerging areas like cloud security, machine learning etc.

• Advise and review application security design to detect potential security issues and for each issue, propose and drive remediation tasks. Develop application security blueprints. Propose and/or develop training courses to advance developers’ security knowledge.

• Advise and review security by design concepts in Cloud platforms such as GCP, AWS or Azure Cloud.

• Advise and review the compliance of integrating security tools and processes into the DevOps pipelines.

• Advice and review the adherence to security requirements for low code platforms.

• Perform threat modeling on security-critical applications. Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group. Define scope and review the results of security tests, reviews, and audits to ensure security assurance is achieved.

• Manage individual project priorities, deadlines, and deliverables. Any relevant ad-hoc duties.

• Review RFP proposal compliance with security requirements.

• This is an individual contributor role. Strong communication skills are required.

• Note: You could be posted to any subsidiary in the SIA Group.

Requirements

• Degree in IT or related fields, with at least 7 years in information security, especially in the application security space.

• Professional security certifications (CISSP, CSSLP, CEH, CCSP, etc.) preferred.

• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography, etc.

• Strong in-depth working knowledge of secure application development techniques. Secure by Design. Secure source code review. Prior experience with any of the following tools: Static Application Security Testing (SAST), Dynamic Application Security (DAST), and Software Composition Analysis (SCA).

• Strong understanding of Agile, DevSecOps, OWASP Top 10, and securing cloud platforms, such as AWS and GCP. Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities.

• Knowledge of cyber security threats, vulnerabilities, hacking, and exploit methods, etc. Any prior vulnerability management experience is preferred.

• Strong understanding of technologies such as WAF, Anti Bot Protection

• Prior experience in application development and knowledge of the DevOps platform is desired.

• Strong oral, written, presentation and interpersonal skills.

• Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

• Able to work independently and in a team-oriented, collaborative environment.

Job Description

The successful candidate will be a Scrum Master handling applications, products and initiatives pertaining to Passenger Servicing and Day of Travel Systems.

Key Responsibilities include:

• Lead and manage assigned suite of applications/products and initiatives for SIA Customer Service and operation Division.
• Review and analyze business requirements. Liaise with Business users on Business process reviews and improvements. Propose IT solutions that are aligned to the Enterprise Architecture and Digital roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit compliance.
• Conduct regular review of application portfolio and technical landscape to identify redundancy and operational inefficiency, and to recommend and implement improvements.
• Monitor the product roadmap for periodic upgrades. Assist the business in the budgetary sizing of their IT plans.
• Track and identify feasible airline applications and technologies for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Degree in Information Technology or related fields.
• Experience in Agile methodologies and completed at least 3 major projects (Certification scrum master is a plus).
• Experience in Design Thinking and Business Process Review.
• Strong analytical, project and vendor management skills (certification for PMP, etc, is a plus)
• Excellent communications and interpersonal skills.
• Experience in integration architecture, java, CI/CD and TDD/BDD.
• Experience in Airline domain/projects (reservation and Departure control) and, awareness on the airline industry standards and technology trends.

Job Description

The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing key business processes in Airline Operations – covering Cabin Crew, Pilots, Ops Control and Safety business units.

Key Responsibilities include:

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Designing and developing Microservices.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• This is an individual contributor role.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Professional certification in Cloud Security, AWS Certification and/ or Cloud-related will be preferred
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Technically competent in one or more of the following languages, tools and technologies:
• Cloud-native development including microservices and serverless environment
• Front-end development such as HTML5, CSS3, BootStrap, Javascript, jQuery, React.js, Redux, Ant Design, Amcharts, Node, Struts, etc
• Server-side development such as Java, Python, Spring/Spring Boot, MyBatis, Flask, Redis, SQLAlchemy, Celery, etc
• Data management e.g. Oracle, Amazon Aurora (MySQL)
• Micro Services / Web services, APIs to design Restful services
• Compute, Kubernetes, Openshift Container Platform (OCP) technologies

Job Description

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Use the business process requirements to drive the detailed design of the application and technical architecture components.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Eligibility Criteria

• For Ground StaffNon-Specialists: Minimum 2 years in current role, subject to meeting the requirements below.
  Specialists: Minimum 2 years in current role and minimum 5 years in current function, subject to meeting the requirements below.
  If you are successful, this will be considered a lateral transfer.
• For Non-Ground StaffSubject to meeting the requirements below.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Ability to work in teams and individually when needed
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Familiar with the following technologies:Script: JavaScript, jQuery, TypeScript, ES6, jQuery
  Design & Style: HTML5, Responsive/Adaptive Design, Design Thinking,
  Usability Design, CSS3, LESS, SASS, Bootstrap
  Frameworks: (At least one of the following) ReactJS, AngularJS, Vue.js
  Web DevOps & Test: Git, Grunt, Bower, npm, Jasmine, Selenium
  Backend: REST API with Spring, SpringBoot, Node.js

Job Description

The successful candidate will join the Applications Services department in SIA Information Technology Division

Responsibilities

• Perform the role of application developer, to create complex distributed architecture solutions
• Design, code and implement from layout to product features using best software development practices
• Record all specifications that are involved in the development and coding process
• Understand and analyse business requirements to provide solutions for new applications and system enhancements
• Support re-designing of application architecture, based on micro service and event driven architecture
• Track and identify feasible airline IT applications and technologies for potential adoption by business
• Work with technology, business units and relevant functional managers to ensure that solutions delivered are aligned to the digital enterprise Architecture and IT Application roadmap
• Provide application support which will include defining/reviewing business requirement for enhancements
• Any relevant ad-hoc duties
• This is an individual contributor role

Requirements

• Possess a degree in Information Technology or related fields
• At least 5 years of development experience in the following area, being familiar with various software development practices (Eg: Agile software development methodologies):
• REST API with security development life cycles skills
• JAVA (framework: Spring boot), Nodejs, React, JQuery, Bootstrap, HTML5, Kubernetes, dockers and etc.
• Database technical knowledge in the areas of general SQL (Oracle DB)
• Experience in noSQL databases, e.g. Cassandra
• Experience in OpenShift framework
• Experience in cloud computing platform – AWS and/or MS Azure
• Familiar with API gateway and Caching
• Should have quick learning ability and adapt to new technologies
• Should have strong analytical, software development, vendor management, communications, and interpersonal skills

We are looking for an IT Applications – Business Analystto join the team.

Are you ready to make a meaningful impact in the community care sector? Join us as an IT Business Analyst for the IT Systems Department at the leading Eldercare organisation in Singapore. In this dynamic role, you will spearhead efforts to ensure seamless operation and optimization of our critical applications.

Responsibilities:

• Manage the lifecyle of systems.

• Conduct user research and design solution.

• Gather and document requirements.

• Coordinate projects and manage stakeholders.

• Ensure security and compliance for implemented applications.

• Facilitate continual improvement and review processes.

• Manage change and assess risks.

• Oversee vendor relationships.

Requirements:

• Previous experience in post-life systems lifecycle and IT project lifecycle. Understanding of systems approach and a strong grasp of how digitalization impacts processes.

• Academic education, preferably in IT, Digital Healthcare, Business Process Management, or Project Management.

• Passion and keen interest in the aged care sector. Enjoys digitalization and harbors a fervent aspiration for digital transformation.

• Excellent writing skills for preparing tender and project documentation with precision and clarity.

• Experience in adopting new technologies for business, with a demonstrated ability to quickly grasp and adapt to new concepts and tools.

• Confident communication skills for effectively conveying ideas and exploring the latest technologies with colleagues and stakeholders.

• Attention to detail, with the ability to be resourceful and independent. Takes ownership of tasks and manages time effectively to meet deadlines.

The University seeks an outstanding individual for a tenure-track position in the area of Information Systems Technology and Design.

We are the first university in the world with a focus on design accomplished through an integrated multi-disciplinary curriculum, has a mission to advance knowledge and nurture technically grounded leaders and innovators to serve societal needs. SUTD is characterised by a breadth of intellectual perspectives (the“university”), a focus on engineering foundations (“technology”) and an emphasis on innovation and creativity (“design”).

Applicants must have earned a doctorate by the beginning of the appointment period and must have demonstrated the ability to carry out outstanding research; and must have shown strong promise for exceptional teaching.

Set goals for performance and deadlines in ways that comply with company’s plans and

vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should trained in Information Technology or related disciplines, with preferably three years of relevant work experience in Information Technology related areas such as PC Support & Maintenance, CCNA Networking, Server Administration, Virtualization, Database Applications Development, Business Enterprise Systems.

You should also have a CCNA / SCJP / SCSA / MCAD / MCSA / MCITP / VMware VCP certification and knowledge and skills in at least two or more of the following areas:

- Enterprise Resource Management Systems, e.g. SAP, Oracle Applications, Microsoft Navision and etc.

- Network Infrastructure such as Cisco Routers and Switches

- Relational Database Management Systems, e.g. MySQL, Oracle and MS SQL.

- Application Development using languages such as Java, VB.NET and PHP

- System Administration and Virtualization, e.g. Windows Server, Solaris and Linux

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Role Title: Marketing Operations and Analytics Specialist

Location: Pasir Panjang, Singapore

Duration: 12 months contract

Hybrid Working Hours: 9am­ to 6pm

Salary Range: S$4,500 to S$7,300 (depending on experience)

Responsibilities

• Deliver full pieces of an analysis that is integrated into an overarching analytical outcome (e.g., research, experimental design using analytical tools to test hypotheses and draw conclusions, storytelling and consulting to business leaders to drive action, and designing data strategies for reporting and dashboards).
• Translate and refine business questions into tractable analysis and evaluation metrics.
• Plan and execute prioritized work including selecting appropriate methods to most effectively achieve analysis objectives.
• Develop roadmap, and track action plans and risk and issue logs to keep the analysis on track.
• Solve data­related questions based on information gathered on the business domain for effective decision­making.
• Identify and recommend creative ways to improve solutions to defined problems via selection of better analytical methods and tools.
• Apply proficient analytical, problem­solving, and research skills to provide market driven insights that have a moderate impact on business performance.
• Address commonly escalated issues and triage when required.
• Demonstrate strong research skills and awareness of state­of­the­art research methods.

Skills

· Knowledge of the management process of business operations for a given product, service, or domain.

· Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations.

· Ability to create dashboards to link, report, and analyze metrics based on available data. This includes the ability to prepare effective presentations in content and function, and to speak competently to the level of the audience.

· Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies.

· Ability to convert and/or uncover open-ended real world problems within the business context into trackable metrics or a structured analytical/statistical framework, as well as the ability to generate business-related insights from data analysis in a way that is meaningful to the stakeholders.

· Ability to develop, understand, and apply domain specific technical knowledge to complete assigned work, tasks, and support others in the organization.

· Knowledge of the principles and best practices of designing experiments to address issues or evaluate impact. This includes knowledge of design parameters, sampling strategies, data collection, and analytical techniques.

· Knowledge of advanced statistical methods used to analyze data. This includes the ability to identify and conduct appropriate advanced statistical analysis to evaluate sample adequacy, draw inferences, and solve a variety of data­related problems.

· Ability to influence and inspire an audience by crafting stories using data that elicit empathy or create buy­ in.

· Ability to quickly learn the general concepts and principles in a statistical and mathematical domain, solve or analyze issues or provide useful insights, and demonstrate interest and curiosity in acquiring knowledge across similar domains.

Job Description

• Using Microsoft technology stacks, i.e Azure services, SharePoint, Power Platform to develop custom applications to fulfil business needs.
• Involve in software delivery lifecycle (i.e., requirements elicitation, estimation/sizing, solution design, development, testing, deployment, post-production support).
• Apply / Setup DevOps best practices and techniques as part of software delivery.
• Improve / Ensure sound security architecture and design of the applications and their environments.
• Plan and carry out data migration and data analysis activities.
• Facilitation / Participation in Agile delivery events (i.e., Planning & Replenishment meetings, Daily Scrum, Team Retrospectives).
• Conduct evangelisation, provide technical consultancy and clinics.
• Able to carry out Azure subscription administration or Power Platform administration will be a plus.

Requirements

• Degree in Information Technology or related fields.
• Minimum 6 years of experience in designing and developing solutions in the domain of Azure services, SharePoint Online, Power Platform preferably as a full-stack developer.
• Strong expertise in Azure App Services, Azure Functions and Azure SQL.
• Strong expertise in DevOps tools for source control management, Pipelines for continuous integration/continuous deployment (CI/CD), Tests Management, Azure Monitor for monitoring and logging, and Azure Resource Manager for infrastructure deployment and management.
• Strong expertise in SharePoint (SPFx), HTML, CSS, JavaScript and React.
• Strong expertise in REST API and Microsoft Graph API.
• Experienced with scripting languages like PowerShell and Bash.
• Experienced in security tools like Azure Security Center, Azure Key Vault and Azure Sentinel.
• Experienced in implementing authentication protocols in applications via Azure Active Directory (AD), OAuth, Single Sign-On (SSO), and Multi-Factor Authentication (MFA).
• Good understanding of SQL Server, T-SQL, and NoSQL, along with expertise in writing and optimizing SQL queries.
• Good understanding of network concepts such as virtual network, DNS, TCP/IP etc. Familiarity with network security protocols like SSL, TLS, SSH, and HTTPS is also required.
• Competencies in Power Platform application development (Canvas App, Model Driven App, Power Pages and Power Automate flows)
• Experienced in relevant platform administration will be an added advantage.
• Has advanced certifications in the relevant domains will be an added advantage.
• Strong critical thinking, numerical, analytical and project management skills.
• Team player with good inter-personal skills.
• Experienced in Agile frameworks like Scrum and Kanban, including facilitation of agile delivery events.

Job Description

The End User Computing (EUC) team in SIA provides IT services for all SIA Group employees in Singapore and Overseas. We are looking for an experienced professional with relevant experience to be part of the EUC team and play a significant role in modernizing our enterprise authentication system. This position also offers significant opportunity to contribute to the enhancement of our security posture by enabling Multi factor Authentication (MFA) and Single Sign-On (SSO) solutions.

Responsibilities

•Design, implement, and maintain a robust enterprise authentication system with a focus on Multi-Factor Authentication (MFA) and Single Sign-On (SSO).

•Evaluate and assess various solutions available in the market and conduct Proof of Concepts (PoC) to determine the best fit for the organization.

•Stay abreast of industry best practices and emerging technologies to continuously enhance and improve authentication mechanisms.

•Collaborate with cross-functional teams to ensure alignment with overall security strategy.

•Develop and execute a comprehensive migration plan to transition users to the new MFA solution.

•Implement effective change management strategies to minimize disruption and ensure a smooth transition.

•Collaborate with application owners and development teams to seamlessly integrate applications with the new SSO solution.

•Define standard and create authentication patterns for application integration.

•Troubleshoot and resolve any issues related to SSO integration, ensuring optimal performance.

•Act as a subject matter expert and provide guidance to internal stakeholders.

Required Skills

•Bachelor’s degree in computer science, Information Technology, or a related field.

•Proven experience in designing and implementing enterprise authentication solutions.

•Solid understanding of Single Sign-On (SSO) and experience with SSO solution implementation.

•Familiarity with identity and access management (IAM) concepts and technologies.

•Strong knowledge of security best practices.

•Excellent communication and interpersonal skills to collaborate effectively with teams.

•Good working knowledge in Active Directory, Single Sign-On, 2 Factor Authentication, Encryption, LDAP/LDAPS, RADIUS protocol, SAML 2.0, Open ID Connect and OAuth 2.0.

•A good understanding of SDLC and Agile methodology.

•Enterprise Architecture (TOGAF) or Microsoft Certification (MCSE) preferred.

•Exposure to ITIL (Incident, Problem & Change management) preferred.

•Ability to work independently, multi-task, and take ownership.