Responsibilities

• Review system and application design specifications of document management system developed in OpenText, SharePoint, Newgen etc
• Gather and analyse requirements, map business process, prepare business requirement specifications, flow charts, logical diagrams and process improvements
• Review design and hands-on work on GCC/GCC+, preferably Azure
• Facilitate and support the System Integration Test and User Acceptance Test
• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditors on IT Application systems
• Understand and review source codes from vendors for deployment
• Provide technical and project management support which includes managing the daily operations of the systems, performing continuous review to improve the systems, and ensuring that the Authority’s appointed contractors comply with the Authority’s requirements
• Offer support in managing, maintaining and testing systems, ensuring their efficient operation and functionality
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of systems
• Manage and maintain IT processes, track technical documentation and monitoring of progress - (i) review project deliverables (eg monthly project report, log review for privileged user access, test plan, test reports, application design/code) to ensure the completeness for acceptance (ii) Provide IT operation support for systems
• Ensure that the delivery of the project is compliant with relevant policies and guidelines, and to identify and close any compliance gaps

Requirements

• Degree holder
• At least 5 years of experience in relevant roles
• Expertise in document or records management technology
• Expertise in cloud platforms eg Azure
• Industrial knowledge gained from public sector

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR RESPONSIBILITIES:

• Participate in program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.

WHO YOU ARE:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• At least 1-2 years of working experience in IT business analysis. Plus point to have experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Good communication, analytical, conceptualization, and problem-solving skills.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within mob teams or other high-collaboration environments is highly desirable.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR RESPONSIBILITIES:

• Lead program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Validate AI-generated outputs, ensuring alignment with business objectives and compliance with pre-set rules.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.
• Participate actively in mob programming sessions to facilitate AI-supported collaboration and contextual alignment among team members.

WHO YOU ARE:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• With more than 5 years of working experience in IT business analysis, including experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Good communication, analytical, conceptualization, and problem-solving skills.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within mob teams or other high-collaboration environments is highly desirable.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Bridgepoint Health is a new, ambitious group of GP practices - family clinics - focusing on preventive and whole-of-person primary healthcare.

We reckon that GPs in Singapore don’t get the support they need for the frontline they hold against chronic and age-related diseases.

As admin and technical challenges build, the actual practice of medicine - taking time to communicate and journey with the patient – becomes even more difficult.

This changes with us.

We are seeking a proactive and detail-oriented candidate to join our team.

You will play a crucial role in engaging stakeholders to define project requirements, selecting suitable vendors, and managing the delivery of services, software and setup of hardware, and Project Manager/Quality Assurance work for projects. The projects will typically be under $1M and are expected to be completed within one year.

The Role

Stakeholder Engagement: Collaborate with various stakeholders to gather and document detailed project requirements.

Vendor Selection: Identify, evaluate, and select appropriate vendors to meet project needs.

Project Management: Oversee the entire project lifecycle, ensuring all milestones are achieved within the specified timeframe and budget.

Communication: Maintain clear and consistent communication with stakeholders and vendors to ensure project alignment and transparency.

Risk Management: Identify potential risks and develop effective mitigation strategies to ensure project success, including awareness of cybersecurity risks.

Quality Assurance: Conduct thorough testing and validation of project deliverables to ensure they meet the defined requirements.

Budget Management: Monitor and manage project budgets to ensure financial goals are met.

OKR and KPI Tracking: Define and track Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) to measure project success and performance.

The Person

Bachelors in Computer Science or Engineering

3 to 5 years of work experience in business analysis and project management, preferably with focus on stakeholder and vendor engagement

Experience in defining requirements and delivering IT hardware and software implementation project

Strong understanding of project management principles and methodologies, including familiarity with Scrum methodology and agile practices

Proficient in managing Active Directory (AD) services, defining access rights, and implementing efficient onboarding processes

Knowledge of security protocols and best practices related to AD and access management, and understanding of cybersecurity principles, including data protection and threat management

Understanding and deployment of clinical IT environment, Health Information Bill (HIB) cybersecurity requirements for systems, data, policy and team player with excellent analytical and organizational skills

Operating knowledge of standard CMS systems

Clinical IT and Clinical Management Systems (CMS) deployment experience are essential

The Emerging Threat Analyst role is an intermediate level position responsible for driving efforts to detect, monitor, and prevent emerging cyber threats with the potential to lead to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

As an Emerging Threat Analyst, your role is to monitor, identify, and analyze new and evolving threats to Citi's information systems, networks, and data. You'll stay at the forefront of emerging technologies, vulnerabilities, threat actors, and attack vectors leveraging this knowledge to anticipate and mitigate future potential risks. Collaborating with cross-function teams, you'll develop proactive strategies and countermeasures to protect against these emerging cyber threats (or near-term threats), ensuring resilient and strong controls and/or mitigations. You will help create actionable dashboards to identify these threats. You'll author expert reports and provide recommendations for enhancing defensive capabilities. This role also requires the ability to assess and analyze large data sets to identify potential threats and trends. Strong analytical skills, a deep understanding of cyber principles, big data experience, creativity, and a proactive mindset are essential for success in this dynamic and critical role.

Responsibilities:

• Develop corrective action language for Information Security (IS) gaps and ensure risk closure meets Citi requirements or industry best practices.
• Facilitate the implementation of approved IS tools and identify/recommend new or improved security solutions or emerging technologies.
• Mitigate risk by analyzing the root cause of issues, impacts to business, and required corrective actions and develop security solutions.
• Ensure IS compliance and seek opportunities to enhance the efficiency of IS policies and procedures.
• Identify significant IS threats and vulnerabilities, and define appropriate controls for discovered threats, documenting the business response.
• Analyze large data sets.
• Disseminate changes to IS regulations and standards to Business and Program owners.
• Provide Information Security advice and counsel as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Serve as a conduit between technology and business teams and provide support on a wide range of threat intelligence projects, including the ability to identify, collect, and analyze multiple data sources
• Support incident response function in Singapore.

Qualifications:

• 5-10 years of relevant experience.
• Additional technical certifications are preferred.
• Demonstrated ability to research and apply current information regarding the IS field.
• Consistently demonstrates clear and concise written and verbal communication.
• Proven influencing and relationship management skills.
• Proven analytical skills.
• Intelligence and investigations experience with detailed knowledge in data analytics, cyber security protocols, cyber threat intelligence, and cyber-fraud investigations.
• Experience supporting client matters while meeting tight deadlines and customer requirements.
• Experience in one or more cybersecurity functions such as Cyber Threat Intelligence, Threat Hunting, System Administration, Intrusion Detection / Prevention, Monitoring, Incident Response, or Digital Forensics.
• Familiarity with the NIST Cybersecurity Framework, Center for Internet Security Critical Security Controls.

Education:

• Bachelor's degree in IT, Computer Science, Intelligence, or equivalent experience.
• Master’s degree preferred.

Responsibilities

• Conduct secure code reviews and vulnerability assessments.

• Collaborate with development teams to implement secure coding practices.

• Use tools like SAST/DAST/IAST for automated security testing.

• Develop and enforce application security policies and standards.

• Integrate security practices into DevOps workflows and CI/CD pipelines.

• Automate security testing using tools like GitHub Dependabot or Snyk.

• Monitor container and infrastructure security.

• Perform manual and automated penetration tests on networks, applications, and systems.

• Simulate cyberattacks to identify security weaknesses.

• Develop detailed reports on findings and remediation recommendations.

• Stay updated with emerging threats and exploit techniques.

• Provide oversight of application security control metrics

• Communicate security risks and recommendations to senior management and other stakeholders.

• Conduct detailed threat modeling exercises for applications, systems, and architectures.

Skills/Requirement

• 4+ years’ experience in the domain of application security in web and mobile and development experience preferably in Java/python/.net

• Strong understanding of OWASP Top 10, secure SDLC, and common vulnerabilities.

• Hands-on experience with tools like Veracode, Checkmarx, or SonarQube.

• Collaborate with DevOps teams to secure CI/CD pipelines.

• Manage the lifecycle of vulnerabilities from detection to resolution.

• Knowledge of CVSS scoring and prioritizing vulnerabilities.

• Familiarity with patch management processes.

• Proficiency in tools like Jenkins, Docker, and Kubernetes.

• Strong scripting knowledge for automating tasks.

• Proven experience in application security, with a strong understanding of web application vulnerabilities (OWASP Top 10, etc.).

• Strong understanding of threat modeling methodologies like STRIDE, DREAD, or PASTA.

Interested applicants may submit your detailed resume to [email protected] .

We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
Apply extensive knowledge of the client's business and industry to develop requirements specifications.
Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
Develop visualization, user experience and configuration elements of solution design.
Execute and coordinate requirements management and change management processes.
Develop and maintain internal and external relationships to support management of scope and expectations.
Participate in proposals, feasibility studies, implementations, and new business development.
Operates as a team member and as a team leader. Advise on methods to improve business processes.
Consider the business implications of the application of technology to the current and future business environment.
Develop and execute acceptance test plans and test cases.
May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

Job Summary:
The IT Manager will oversee the company’s technology infrastructure, with a strategic focus on supporting data science initiatives, AI-driven projects, and advanced analytics. This role requires a strong understanding of data science processes, machine learning models, and AI implementation to enable data-driven decision-making across the organization.

Key Responsibilities:

• Data Science and AI Strategy: Collaborate with data scientists to understand their requirements for data, processing power, and infrastructure to effectively support machine learning and AI initiatives.
• Infrastructure for Machine Learning: Ensure that IT infrastructure can support machine learning models and AI applications, including the provision of high-performance computing resources and cloud-based platforms.
• Data Integration and Accessibility: Facilitate access to data from multiple sources (e.g., CRM, ERP, inventory, e-commerce) by ensuring that relevant datasets are available and accessible for data science projects while maintaining data security and compliance.
• Model Deployment and Monitoring: Work with data scientists to operationalize machine learning models, setting up the necessary infrastructure for model deployment, monitoring, and continuous improvement.
• AI and ML Tools Management: Evaluate and implement AI/ML platforms, tools, and technologies that streamline data science workflows, including model training, testing, and deployment environments.
• Cybersecurity and Compliance: Oversee data security protocols to ensure the integrity of data used for AI applications, particularly around personal and sensitive information. Ensure compliance with data privacy regulations
• Collaboration with Data Science and BI Teams: Work closely with data science and BI teams to understand their needs, support data visualization initiatives, and provide technical guidance for large-scale data analysis.
• System Optimization and Performance: Manage IT systems to ensure optimal performance, especially those related to data-intensive applications, and implement scalability solutions as data volumes grow.
• Cross-Department Collaboration: Facilitate communication between data science, IT, and other departments to align on data usage and AI strategy across the organization.

Required Skills and Qualifications:

• Bachelor’s degree in Information Technology, Data Science, Computer Science, or a related field; master’s degree is a plus.
• 7+ years of experience in IT management, with a strong understanding of data science methodologies, machine learning, and AI tools.
• Proficiency in data science platforms and tools (e.g., TensorFlow, PyTorch, Jupyter notebooks) and cloud services supporting AI (e.g., AWS SageMaker, Google AI Platform).
• Strong knowledge of data governance, data privacy regulations and compliance best practices.
• Experience in overseeing model deployment processes, including MLOps and AI lifecycle management.
• Familiarity with BI and data visualization tools (e.g., Tableau, Power BI) and the ability to support data storytelling initiatives.
• Strong leadership skills, with experience managing cross-functional teams and implementing complex IT projects.

What We Offer:

• A collaborative and supportive work environment.
• Opportunities for professional growth and career development within Mister Mobile.
• Medical, TCM, optical, and dental claims.

Responsibilities:

Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
Apply extensive knowledge of the client's business and industry to develop requirements specifications.
Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
Develop visualization, user experience and configuration elements of solution design.
Execute and coordinate requirements management and change management processes.
Develop and maintain internal and external relationships to support management of scope and expectations.
Participate in proposals, feasibility studies, implementations, and new business development.
Operates as a team member and as a team leader. Advise on methods to improve business processes.
Consider the business implications of the application of technology to the current and future business environment.
Develop and execute acceptance test plans and test cases.
May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R1548745> <Teoh Shiau Swang>

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

For more information: https://dcscc.com/about-us

Job Responsibilities:

• Planning, implementing, managing, monitoring and upgrading security measures for the protection of DCS's data, systems and networks.
• Participate in compliance audit activities
• Formulation, review, and update of information security-related company policies
• Vulnerability testing, monitoring and reporting systems.
• Responding to all security and data breach incidents.
• Ensuring that all the organisation's data and infrastructure are protected by enabling the appropriate security controls.
• Testing and identifying network and system vulnerabilities.
• Working, liaising, and collaborating with security vendors.
• Performs other duties as assigned related to information security/compliance

Job Requirements:

• Bachelor's Degree in Computer Science, Information Technology, Information Systems Management, or a related field.
• Have a good understanding of Risk Management, Disaster Recovery, Business Continuity and IT Regulatory Compliance.
• Professional certifications such as CISSP, CISM, CCISO, or relevant are highly desirable
• Knowledge of MAS TRM & PCI DSS is advantageous.
• Possesses strong written and verbal communication skills in English and is proficient in Mandarin.
• Excellent interpersonal and communication skills.
• A minimum of 4 years of relevant experience in Information Security.
• Experience in Security Awareness Trainings, VA, DLP, MDM, AD, Office 365 Security, Endpoint & Application Security.
• Ambitious but humble, striving for the best, and taking feedback from teammates and users into consideration.

We have an opening for the following position:

Information Systems Assistant Manager

Responsibilities:

• Provide user support
• Managing information technology and computer systems
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Preserve assets, information security and control structures
• Install, configure, and maintain desktop operating systems and applications
• Provide Windows Server (2012/2016/2019) administration
• Provide Microsoft 365 administration

Requirements:

• Good networking skills
• Good communication and interpersonal skills
• Strong problem-solving, critical thinking and decision-making skills
• Advanced leadership and conflict management skills
• Excellent attention to detail
• Great project management skills, including organization, planning, time management and prioritization
• Experience with Windows Desktop OS
• Experience with Windows Server OS
• Experience with Microsoft 365

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

Job Scope
Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (MS Active Directory, Exchange, Oracle, SQL Server, Windows, VMware, and UNIX servers).

Python / PowerShell Scripting Language
Manage and support Storage systems, including vulnerability remediation, capacity management, configuration management, provisioning and zoning of new servers using SAN switches.
Analyse backup software performance accordingly to meet client needs and monitoring of scheduled backups to ensure success or take remedial action for failures
Provide backup system data statistics to management.
Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
Monitor usage and performance of storage and perform capacity planning for storage growth to management.
Manage storage and backup changes through change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Ensure service levels meet requirements. Propose and implement action plan when required.
Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
Identify, research, and resolve technical problems
Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision

24x7 Operations Support
​
Who we are looking for
Degree/Diploma in Computer Information system or related field
Preferred knowledge in EMC Networker / EMC Data Domain / VEEAM
Proficient in storage and backup

Python / PowerShell Scripting Language is must
3 - 5 years relevant working experience (Preferably in Business Continuity Planning / Disaster Recovery)
Working knowledge in Veritas Netbackup / EMC ISILON / EMC VMAX / EMC POWERMAX would be good but not a must.
Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments.

Responsibilities

• Lead and mentor Deskside team, providing LI & L2 support to users
• Lead cross-functional teams in rolling out end-point related projects in coordination with involved vendors
• Lead cross-functional team for the participation of customer’s major event/meeting starting from preparation, dry-run sessions to the completion of actual event/meeting

Administrative Leadership

• Responsible, including talent acquisition, employee development and mentoring, and performance management
• Facilitate staff engagement and team improvement ideas with commitment to the enterprise and staff retention
• Support the advancement of staff competencies through the creation of development plans
• Assess the effectiveness of team responsibilities and accountabilities and make recommendations as needed
• Support and encourage an environment of innovation and learning so that the staff remains current with relevant technology and industry best practices that may enhance the services provided. Such an environment may include attendance at regional or national conferences staff members as appropriate
• Provide general technical assistance, consulting and direction to staff. Identify training needs and assist in developing training plans
• Assist in development, modification, review and maintenance of procedures and operations guide

Technical Leadership

• Coordinate the review and ongoing management of the Deskside support team
• Understand business needs and processes
• Lead the assessment, justification, implementation and integration of end point technologies including laptops, mobile devices and related devices and technologies
• Coordinate and support Temasek key events held onsite or offsite
• Engage stakeholders to understand business requirements and ensure smooth execution of events
• Support technology adoption of Temasek initiatives including Cloud-Infra and Application teams, supporting and performing tests
• Accountable for maintenance of end point devices
• Ensure that all end point systems stay up-to-date and compliant with updates and security patches
• Determine and identify opportunities for system improvement
• Provide response to system hardware and operating system software problems as necessary
• Facilitate and maintain relationships between vendors, assist in reviewing of contracts

Project Management

• Oversee, plan, lead, coordinate, and collaborate with external partners, to lead small to medium size projects through the appropriate phases of implementation and support throughout the cross functional team
• Collaborate with cross functional Project Manager, in directing the team to assist in initial scoping documents and resource estimates for new customer’s new technology implementations.

Requirements

• Degree holder
• Up to 8 years of relevant experience in end-user support and Microsoft technologies
• Ability to discuss technical issues effectively with technical professionals and non-technical users
• Strong understanding of the technology lifecycle and development methodologies
• Strong analytical skills including the ability to understand and document business/clinical processes, and the ability to identify opportunities to improve processes through technology
• Ability to manage project implementation teams and individuals, and monitor the deliverables of each team to ensure milestone completion
• ITIL-certified

Preferred Requirements

• Knowledge and/or hands-on experience in IT infrastructure

• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field (or equivalent experience).
• Certification in Quality Management (e.g., Six Sigma, ISO 9001 Lead Auditor, or similar) is a plus.
• Proven experience (typically 4+ years) in quality management or quality assurance roles.
• Strong knowledge of quality management systems, process improvement methodologies, and regulatory standards.
• Familiarity with industry-specific regulations (e.g., FDA, GMP, ISO) depending on the sector.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively across departments.
• Proficiency in quality management software, data analysis tools, and MS Office.

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

Come join us to express your Andaz as Information Systems Executive if the following describes you.

• Provides technical assistance, advice to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
• Assists authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
• Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
• Assists to establish and implement procedures to ensure backup of data in any I.S. system.
• Rebuilds data corrupted by either hardware or software faults.
• Coordinates the timely handling of any software fault reports or enhancement requests.
• Assists to set up emergency procedures to continue the operation of the hotel in the event of system failure.
• Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel.
• Establishes necessary security measures to prevent unauthorised access to the I.S. systems.
• Carries out any other reasonable duties and responsibilities as assigned.

Your Profile

• Ideally with a relevant Certificate or Diploma in Information Technology
• Minimum 1 year of work experience in hotel operations
• Good problem solving, administrative and interpersonal skills are a must
• A can-do attitude

Benefits

• 5 days work week
• Duty meals and uniform provided
• Medical/Dental/Optical benefits
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Requirement

• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Summary:

As an information Technology (IT) Service Engineer, you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering top-notch customer service.

AZ Digital is an equal opportunity employer. We encougrage applications from candidates of all backgrounds and experiences.

Key Responsibilities

1. Installing Hardware and Software Systems: This involves setting up and configuring computer Hardware and software, ensuring they function correctly.

2. Provide Hardwae and Software support: You would be responsible for helping end-users with any issues related to hardware or software, troubleshooting problems, and providing solutions.

3. Provide Training to End Users: Part of your role may involve training end-users on how to use hardware and software effectively.

4. On-site/in-house Troubleshooting.

5. Configuring Computer Networks.

6. Ad-hoc Duties as Assigned.

Qualifications and Skills:

- Basic IT Knowledge, willing to learn on the job.

- Travel Requirements: The job requires travelling island-wide, so you must be willing

to commute to different locations.

- Ability to work independently and as part of a team.

- Proficiency in troubleshooting and problem solving.

- Customer-oriented with a commitment to delivering exceptional service.

- Having class 3 Driving Licence is a plus.

- Experience in Repair/installation of POS/Kiosk Systems: While not mandation, having

experience in this area is considered an asset.

Job Description

You will be a member of the Group Information Security Team responsible for initiating, implementing, and maintaining security products and solutions to support enterprise security.

Key Responsibilities:

•Subject matter expert (SME) for the security systems owned by the Information Security Team.

•Ensure security systems are utilized to their maximum capabilities.

•Plan, identify, assess, design, operationalize, and maintain multiple security-related software and/or hardware.

•Recommend and drive cyber security solutions and initiatives to improve the cyber security of the organization.

•Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.

•Provide security consultancy, technical guidance, expertise, solutions, and education.

•Advise infrastructure teams on security design that is relevant and fit for purpose.

•Identify and assess cyber risks in the IT infrastructure environment.

•Review firewall requests.

•Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines, and deliverables.

•This is an individual contributor role. Deliver tasks with minimal supervision.

•Provide AUDIT support such as PCI-DSS, and Cyber Maturity Assessment.

•Strong communication skills.

•Coordinate and Deploy SIA Group/GIT cybersecurity initiatives in Scoot.

Requirements:

•Degree in IT or related field, with at least 5 years in information security, especially in the cybersecurity space.

•Professional security certifications (SANS, CISSP, CEH, OSCP, CISA, etc) preferred.

•Experience in security products POC and RFQ.

•Prior experience in implementing and maintaining any of the tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM, etc., and/or network security. Able to review firewall requests.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography, etc.

•Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience is preferred.

•Knowledge of cyber security threats, vulnerabilities, hacking, exploit methods, etc.

•Strong oral, written, presentation, and inter-personal skills.

•Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Role & Responsibilities

We are looking for a visionary and experienced leader to provide strategic Information Technology (IT) leadership, identifying and addressing the IT needs of the new hospital. You will lead a team in establishing IT requirements for a new acute hospital and in implementing IT systems, ensuring the integrity of business operations, and developing innovative solutions for secure, seamless operations.

Additionally, you will ensure that the IT strategy aligns with cluster and national plans and objectives. You will also develop procedures and processes to ensure that the new IT systems developed comply with public healthcare IT security policies.

This role offers a unique opportunity to shape the future of healthcare technology in Singapore.

Requirements

• Bachelor’s degree in computer science, information systems, engineering or equivalent, with at least 16 years of IT management and leadership experience in the healthcare sector.
• Excellent problem-solving abilities, along with strong written, communication, and interpersonal skills; capable of leading and collaborating with cross-functional teams.
• Experience working in a highly matrixed organisation, demonstrating effective teamwork.
• Knowledge of IT security matters, including security infrastructure design, operations, and compliance, would be an advantage.
• High energy, self-confidence and enthusiasm, with the ability to engage effectively with all levels within the organisation.

Our client is actively searching for a IT Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

The ideal candidate will need to have the following qualities and experience:

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

Responsibilities

• To be proficient in information gathering and reporting
• Assist Project manager, compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor, prepare agendas, prepare regular status reports for the project manager
• Maintain and organise all project-related documents including minutes of meetings
• Create and update project documentation
• Proficient in stakeholder communications, timeline and milestones tracking
• Proficient in quality control support and change request management
• Help manage the user acceptance testing (UAT) process
• Responsible to ensure all the applications systems remain in good working order.
• To interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
• Besides application support, the Candidate is also expected to make some code changes/enhancements that arise from service requests.
• The Candidate will follow the technical standards and update the necessary documentation.
• To take on support of new application systems when they become operational.
• To assist users and answer queries regarding the supported operational systems.
• Report to the Project Manager in tracking and managing the project timelines and resources

Requirements

• At least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Effective communications skills to interact and coordinate with end-users.
• Working experience in Microsoft applications including Word, Excel and Outlook & in Project Management tracking tools such as Confluence, Jira.

MEDICAL INFORMATION SPECIALIST

KOREAN SPEAKER

Full time

Home based or Office based

Singapore

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.

Summarized Purpose:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

• Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
• Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
• Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
• Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Qualifications:

Education and Experience:

• Bachelor's degree in life sciences courses is required

Knowledge, Skills and Abilities:

• Excellent language skills in English and Korean language (comprehension, speaking, reading and writing);
• Proficient computer and keyboarding skills
• Good interpersonal skills
• Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information
• Organizational and time management skills
• Ability to maintain a positive and professional demeanor in challenging circumstances

Contact:

Sarka Llorens via [email protected]

For more information please contact Sarka via email [email protected] or via phone +65 92979345

EA No: 17S8637 Reg No: R1329451

Job Description

Keppel is a global asset manager and operator with strong expertise in sustainability-related solutions spanning the areas of infrastructure, real estate and connectivity.

The Keppel Associate Programme is a 2-year programme comprising job rotations, on-the-job training and leadership development opportunities, from which you will build critical business and operation skills, gain commercial exposure and acquire a professional network to embark on a fulfilling and rewarding career with Keppel.

This role sits within 1 of the 2 platforms: (i) Fund Management and (ii) Investment. The Fund Management platform focuses on raising capital and forging stronger relationships with investors. The Investment platform aims to drive capital deployment decisions and horizontal integration to create value for our investors. Together, we aim to create value and deliver sustainable returns for our investors through a range of products including listed REITs and business trusts and private funds which invests globally into real estate, infrastructure, data centres and alternative asset classes.

During the 2-year programme, You will have the opportunity to take on at least 1 distinct and customised roles with exposure to cross-disciplinary assignments across Keppel's Fund Management and Investment platforms in a variety of functions:

Job Rotations [Investment/Asset Management]

• Investment Management (Funds)
• Investment Management (REIT/Trust)
• Asset Management

You will be allocated to the respective assets (Infra, DC or RE) based on a) performance in the assessments & interviews and b) your interest.

Apart from your core responsibilities on the job, you will be expected to participate in projects as part of your development. Beyond the 2-year programme, you may look forward to enrolment into converted leadership programme at Keppel should you meet the criteria.

Join our vibrant and inclusive workforce to shape a better future for all!

Job Requirements

• A good degree in Real Estate, Business Management, Finance or related disciplines.
• Demonstrate a capacity for independent thought and critical analysis, supported by exceptional analytical abilities.
• Proficient in hands-on engagement, displaying a detail-oriented approach and readiness to fully immerse oneself in the work.
• Highly proficient in MS Excel, MS PowerPoint and MS Word.
• Possesses excellent written and oral communication skills; able to effectively present and interact with various stakeholders.
• Quick learner, capable of working autonomously, multitasking, and executing tasks efficiently in a dynamic, fast-paced environment.
• Alignment with Keppel’s core values.

• Understanding and analyzing customer requirements and other data/information.
• Analyzing current business processes and systems and suggesting improvements.
• Narrate the functional requirements.
• Designing solutions.
• Documenting technical requirements.
• Exploring, testing and implementing technology solutions.
• Doing research.
• Collaborating with stakeholders and collecting requirements from them.
• Identifying areas for improvement in the systems.
• Designing procedures to improve the existing systems.
• Assessing existing hardware and software scenarios, understanding the needs and providing recommendations for improvements.
• Suggesting best IT practices to be implemented.
• Training and support to users.

The list of Qualifications for Business Systems Analyst

• A graduation degree (preferably in IT related) supplemented by an advanced degree (preferred).
• More than five years of experience in an IT management position.
• Previous work experience in systems integration.
• Experience and proficiency in modern script and coding languages.
• Ability to handle multiple projects, prioritize them and meet all deadlines.
• Team building, managing and leadership competency.
• Superb organizational and communication skills.