To speak to a Recruitment Officer (Yannah), please contact 9022 1924

Key Info:

• Perm day and night shifts available
• High Basic
• Completion Bonus
• Airport Environment

Responsibilities:

- Conduct screening checks on passengers before flight departures

Requirements:

- Good communication and interpersonal skills

- Willing to go through training

- Able to work independently and as a team

Benefits:

- Paid Training Provided

- Completion Bonus $2,500

- Career Progression

- Annual Pay Increment

- Medical and Insurance Coverage

- Annual Leave Entitlement

- Airport Staff Discounts

To Apply:

Please click “Apply Now”, we regret to inform only shortlisted candidates will be notified.

The Security Officer protects assigned premises, assets and personnel, maintains a presence at all times to detect potential threats, deter terrorism, performs access controls, conducts security screening, answers enquiries and guards and guards the premises, as well as managing incidents and emergencies.

Job Description:

Primary duties include:

• Maintaining a presence at all times to detect potential threats.

• Performing access controls

• Conducting security screening

• Answering enquiries and guards and guards the premises

• Managing incidents and emergencies.

• There will be a different emphasis on each duty depending on the nature of the site.

Requirements:

- Minimum Secondary 2 Education

- Able to speak and write simple English

- Singaporeans Only

- Able to commit 12 hours fixed shift (Permanent Day or Permanent Night available)

- Working Cycle: 3 days' work & 1 day off followed by 4 days' work & 1 day off

Salary & Benefits:

• Gross Salary: Up to $2,995 (Security Officer)

• Gross Salary: Up to $3,295 (Senior Security Officer)

• New Hire Bonus

• Orientation Program & On-Job Training

• Progressive Wage Model

• Promotion Opportunities

• Medical & Dental Benefits

----- Interested applicants may WhatsApp: 9113 2437

(We regret that only shortlisted candidates will be contacted)

Responsibilities:

• Collaborate with preschool administrators, educators, and other stakeholders to gather and analyze business requirements.
• Develop clear and detailed functional specifications and user stories for the development team.
• Ensure alignment of business needs with the technical capabilities of the development team.
• Prepare manuals, training guides, and conduct user training sessions.
• Facilitate User Acceptance Testing (UAT).
• Analyze existing processes, identifying opportunities for automation and digital improvements.
• Create process flow diagrams, use cases, and workflows to support the design of software solutions.
• Stay updated on trends and regulations in the preschool education sector.
• Provide insights on new features or improvements that could benefit the preschool domain.

Requirements:

• Diploma or Degree in IT or a related field.
• Friendly and approachable attitude with excellent interpersonal skills, capable of working effectively with both technical and non-technical staff.
• Strong command of English, both written and verbal, with the ability to clearly communicate technical information to end-users.
• Prior experience in IT helpdesk is an advantage.
• Committed, proactive, and dynamic attitude toward work, with a focus on achieving goals and continuously improving service quality.
• Work Schedule: 5.5 Days per Week (alternate Saturday)

My client, an investment bank is seeking experience to join their Operation Team.

The team covers key functions in the FICC market, providing comprehensive front-to-back support for the business and clients. Handle Middle Office Functions to ensure trading risk accuracy and timely resolution of trade flow exceptions; Confirmations and Drafting Functions to legally confirm our clients' trades and ensure accurate booking; and Settlements Functions to ensure timely settlement of all derivative transactions, meeting client expectations. Perform various operational reconciliations to guarantee accurate and flawless trade flow.

Works closely with global colleagues to facilitate these functions, supporting a range of products from complex structured transactions to simpler trades. Team members must develop strong product, industry, and technical knowledge to facilitate transaction flow and anticipate and avoid potential trade problems. This role requires seamless switching between multiple activities and significant client interaction, making communication a key asset. You will engage in a fast-paced setting, interacting with other Operations teams, Compliance, Credit, and Technology to resolve issues arising from trade execution, client queries, and new business. We seek a strong candidate to drive workflow improvement across the organization.

RESPONSIBILITIES

Partner with internal teams—Sales, Trading, Legal, Compliance, Technology, and other Operations teams—to ensure issue resolution and timely drafting of legal confirmations.

Perform legal confirmation drafting for Foreign Exchange and Interest Rate Derivatives Transactions.

Assist the Asia FX/IRP Drafting team in delivering strategic global initiatives and supporting the Asia/Global Business.

Become a subject matter expert to mitigate risk and drive efficiencies.

Build a skill set that covers front-to-back functions.

Design and initiate process improvements, leveraging Business Intelligence and Automation.

Build relationships with global peers to ensure consistency and knowledge sharing.

Work with the team to continually review and improve processes, manage risk, and meet expectations for timeliness, quality, and cost-effectiveness within the department.

Qualification :-

Degree & Prior experience in Operations.

Proactive, enthusiastic, and creative approach with a high attention to detail.

Ability to prioritize and multitask in a fast-paced environment.

Highly collaborative and team-focused with the ability to interact effectively with a wide range of individuals.

Effective problem-solving and critical-thinking skills, with the ability to use discretion and good judgment.

Preferred Qualifications:

Understanding of the Foreign Exchange and Interest Rates market and derivatives, including the current regulatory environment, is beneficial.

Intellectual curiosity.

Ability to remain composed under pressure.

Experience in ISDA Documentation.

Competency with the MS Suite, especially Excel, and the ability to learn multiple programs quickly.

This is a 6 months contract role with possibilities of extension

Periodic Review Analyst is responsible for ensuring KYC (know your client) reviews are in line with regulatory standards.

Work includes:

• Reviewing existing clients along the following lines:

o Name screening

o Review of corporate structures and performance of beneficial ownership drilldown

o Assessment of money laundering, fraud, reputational risk and sanctions risk factors

• Working in partnership with other stakeholders e.g. Front Office and Anti Money Laundering colleagues to ensure files are completed in a timely manner with high quality.

Your skills and experience

• Background in KYC or AML. Experience in SoW review is highly desired
• Good stakeholder management skills
• Excellent oral & written communication skills
• Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively
• Mandarin/ Cantonese language skills (oral and written) are strongly desired as the job will involve dealing with Hong Kong based colleagues and review of clients from Taiwan and Mainland China

Job Summary:

As an information Technology (IT) Service Engineer, you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering top-notch customer service.

AZ Digital is an equal opportunity employer. We encougrage applications from candidates of all backgrounds and experiences.

Key Responsibilities

1. Installing Hardware and Software Systems: This involves setting up and configuring computer Hardware and software, ensuring they function correctly.

2. Provide Hardwae and Software support: You would be responsible for helping end-users with any issues related to hardware or software, troubleshooting problems, and providing solutions.

3. Provide Training to End Users: Part of your role may involve training end-users on how to use hardware and software effectively.

4. On-site/in-house Troubleshooting.

5. Configuring Computer Networks.

6. Ad-hoc Duties as Assigned.

Qualifications and Skills:

- Basic IT Knowledge, willing to learn on the job.

- Travel Requirements: The job requires travelling island-wide, so you must be willing

to commute to different locations.

- Ability to work independently and as part of a team.

- Proficiency in troubleshooting and problem solving.

- Customer-oriented with a commitment to delivering exceptional service.

- Having class 3 Driving Licence is a plus.

- Experience in Repair/installation of POS/Kiosk Systems: While not mandation, having

experience in this area is considered an asset.

The Business Analyst will scope, manage, analyse and deliver research data in a fast-paced, performance-driven culture which include but not limited to:

• Conduct research, developing consulting methodology, drafting questionnaires, analysing data, interpreting, and reporting the results
• Provide effective support to the Consulting department (Managers and Senior Consultants), delivering quality research in projects that meets best practice in a timely fashion
• Collaborate and coordinate with internal teams to integrate insight and ensure timely and accurate delivery of research results
• Prepare and maintain project documentation including analysis, reports, user documentation and filing
• Monitor and update department Performance Dashboard
• Assist in proposal preparation based on preliminary data gained from client interaction and/or Request for Proposals (RFPs), Invitation to Quote (ITQ) or other tender documents
• Develop and enhance ways of improving quality of research work within the team to augment competitiveness
• Keep abreast with standards and developments within the various consulting solutions areas to stay informed and ahead of the competition
• Perform any other duties as required by Management

Jobs Skills:

• Excellent written and verbal communication skills
• Work well independently and also in a team
• Strong analytical and organisational skills
• Build strong relationships with colleagues
• Perform duties with broad latitude for judgment
• Identify personal priorities
• Demonstrate enthusiasm
• Deliver work to high standard
• Solve challenging problems
• Be driven to improve yourself and the way things are done
• Ability to perform Primary and Secondary Market Research
• Demonstrate familiarity in Data Analytics, AI and/or RPA
• Quantitative and Qualitative Research Techniques
• Strong proficiency in Microsoft Office Suite, especially in PowerPoint and Excel

Qualification and Requirement:

• Bachelor’s degree or equivalent in a business-related specialisation
• Have at least 2 years in a business/project analyst/consultant role is an advantage

Location: 1 Raffles Link

Job Title: Officer / Supervisor

Shift: 8-Hour Rotating

Benefits:

• 13th Month AWS
• Medical Coverage

Requirements:

• PLRD License
• RTT Certification

Apply via WhatsApp:

• Karthik: +65 8800 8514

Location: Marina Bay Cruise Centre

Working Hours: 8 hours per shift (2 shifts)

Shift Timings: 0700–1500 & 1500–2300

Basic Monthly Salary: $2,950 (24 days)

Job Requirements:

• At least one available notification
• Ability to start on 1st February
• Certifications in OBSE, RTT, and CCTC

Job Scope: Access control

Interested candidates can contact:

• Shangita: +65 8741 4735
• Navin: +6 0143 045 604
• Tyler: +65 8859 5521

Responsibilities

• Develop technical solution design, proposal write-up, compliance in response to RFQs and Tenders
• Deliver product or solution demonstrations or presentations to customers
• Manage smooth delivery of operations in accordance with stipulated service level agreements
• Perform a wide variety of evaluation, maintenance, installation and training tasks to ensure the service level agreements are met
• Provide direction, information and recommendations on network and cybersecurity configurations and installations
• Work with product principal and technical team to conduct and drive proof-of-concepts

Requirements

• Diploma in Information Technology / Information Systems / Computer Science,Business IT or its equivalent
• At least 3 years of experience in network implementation and support
• Cisco Certified Network Associate (CCNA) Certification
• Team plasyer with good communication, presentation, analytical and interpersonal skills
• Meticulous, self-motivated and able to work under pressure
• Good foundation of information technology trends and development
• Good knowledge of WAN & LAN Administration, Router Configuration (High Availability), Firewall Technology (High Availability, Virtual Firewall)Network Load Balancer, Proxy Technology (Secure Web Gateway) &Core & Distribution Switches

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

About The Role

As an Electronic Security Designer, you will be responsible for designing and implementing electronic security systems that protect physical assets, facilities, and personnel. Your role will involve integrating various electronic security technologies to create comprehensive solutions tailored to the clients/organization's needs. You will collaborate closely with stakeholders to ensure that security designs meet operational requirements while adhering to industry standards and best practices.

The role shall require the highest levels of attention to detail, strong coordination, and planning skills, as well as an ability to work under pressure and to demanding deadlines. Ideally suited to a person with experience in planning, producing, and delivering compliant bid proposal within a complex business environment; and a blend of abilities including process planning, document creation, proofreading, methodical working, loyalty, teamwork, and customer focus.

Key Responsibilities

• Undertake site surveys and interpret/expand client brief to enable suitable designs to be created.
• Participate in sales meetings to agree priorities and assist other members to maintain momentum in the bid process.
• Working with other AVTEL Group entities to create designs for global customers.
• Effective communicator
• Sense of urgency - Values time
• Energetic, enthusiastic and accepts a challenge
• Perseverance
• Acts diligently, is organised to complete assignments efficiently
• Acts with integrity
• The candidate will have a working knowledge of pricing jobs in the international market. This will include EMEA and Asia PAC.
• Strong team member, collaborator and self-starter.

System Design and Integration:

• Design electronic security systems, including access control, CCTV surveillance, intrusion detection, and intercom systems.
• Integrate different technologies and components to create cohesive and effective security solutions.

Requirements Analysis:

• Collaborate with stakeholders to gather requirements and understand operational needs for security systems.
• Translate requirements into technical specifications and design documentation.

Technical Evaluation and Selection:

• Evaluate and select appropriate security equipment, software, and technologies based on functional requirements, performance criteria, and budget constraints.
• Conduct vendor evaluations and manage relationships with suppliers.

System Configuration and Installation Support:

• Configure security systems and oversee installation activities to ensure adherence to design specifications and industry standards.
• Provide technical support and guidance to installation teams and contractors.

Testing and Commissioning:

• Conduct testing and commissioning of electronic security systems to verify functionality, performance, and reliability.
• Troubleshoot and resolve technical issues during testing phases.

Documentation and Training:

• Create comprehensive design documentation, including system diagrams, wiring schematics, and operating procedures.
• Provide training and support to end-users and stakeholders on the operation and maintenance of security systems.

Compliance and Standards:

• Ensure that security designs comply with relevant regulatory requirements, codes, and standards (e.g., NFPA, NEC, ASIS International).
• Stay updated on industry trends, emerging technologies, and best practices in electronic security.

Who You Are

The candidate will require a working knowledge of the following systems:

• Lenel Access Control: A strong knowledge of Lenel hardware and software configurations.
• CCTV: knowledge of both IP and Analogue CCTV systems including the use of network video recorders and software.
• Integrated Systems: Experience with major integrated Access Control/CCTV/Intruder systems/Perimeter detection systems that are fully integrated.
• Intruder Alarms: Basic competency in measurement and pricing intruder alarms.
• Service: The successful candidate will have a good working knowledge of service in the security industry and shall be able to price various service solutions.
• Advanced MS excel skills will be required.
• Awareness of commercial business terms and conditions commonly adopted within the security industry.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
• Proven experience in designing and implementing electronic security systems, preferably in commercial or industrial settings.
• In-depth knowledge of access control systems, CCTV surveillance systems, intrusion detection systems, and related technologies.
• Proficiency in CAD and or Rivet 3D software for creating system designs and schematics.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Our client, a leading local bank in Singapore, is seeking a procurement analyst to join their Group Procurement team on a 1-year contract, with the possibility of extension based on performance.

Working Location: East

Job Description:

Provide services to support the procurement activities in mitigating any potential risks in the following areas (including but not limited to):

• Review and support all technology sourcing activities (RFP/RFQ requests, negotiate commercial and contractual terms, conduct market research, contract renewals etc.)
• Provide timely advice to internal stakeholders on the procurement activities relating to sourcing and contractual matters
• Collaborate with cross-functional teams and stakeholders to optimize procurement processes and drive cost savings
• Manage the procurement governance and risk matters (Identify and mitigate risks within the procurement process, including supply chain disruptions, quality issues, and compliance risks etc.)
• Any other ad-hoc duties assigned.

Requirements:

• Degree/Diploma any discipline
• Minimum at least 1 to 3years of procurement experience in IT Hardware, Software & Professional Services knowledge, Telco and Project Management
• Strategic sourcing, contract negotiation, data analytics skills would be advantage
• Proficient in Microsoft Word, Excel (pivot table), PowerPoint
• Positive with good attitude, eager to learn, Project management skill
• Excellent communication and inter-personal skills

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Job Description:

• Participate fully in the complete software development lifecycle including analysis, design, coding, testing and debugging applications
• Develop system according to audit requirements, rules and regulations.
• Review the codes developed by the team, manage database source code as central party and make sure that the design abides to the system design rule and database best practice for optimization of performance
• Liaise with DBA team to gather feedback on database design and provide remedy
• Create and document unit test and assist QA team and users to finish QAT and UAT.
• Participate in supporting, troubleshooting and resolve issues for existing systems.
• Document system design and technical specifications
• Prioritize tasks so that assigned tasks can be completed within the given timeline

Requirements:

• Degree in Computer Science or related subjects
• Extensive knowledge in MVC, Entity Framework, LINQ and JQuery and/or any client side JavaScript framework
• Experience in designing and working with n-tier architectures
• Prior knowledge to SSIS, SSRS and MS SQL server 2008 and above
• Solid knowledge of OOP software concepts, design patterns, and best practices
• Able to guide and manage a team of analyst programmers
• Able to analyse problematic situations; diagnose; and generalize alternative solutions to find the best solution
• Able to communicate effectively in both verbal and writing and work with cross functional and cross geographical teams
• Self-motivated, independent, detail oriented, responsible team-player
• Able to work overtime when required to meet project timeline
• A team player, responsible and keen to learn new things with can-do attitude

Location: Central

Site: Office Environment

Job Title: Security Officer / Senior Security Officer

Shift: 12-Hours (Rotating Shifts)

Benefits:

• 13th Month AWS
• Medical Coverage

Requirements:

• PLRD License
• RTT Certification
• First Aider

Apply via WhatsApp/Email:

Shasiriya – 92398727

Email CV - [email protected]

Responsibilities:

• Managing deployment, rostering and attendance records for all UFS Employees.
• To monitor CCTV and alarms for all sites.
• Respond to system alarms and fault indicators in accordance with protocols.
• Manage and administer the keys and electronic access system for card accesses and provisions, access transaction reports, in accordance with compliance requirements.
• Perform security duties, access control, patrolling and crowd management for events when needed.
• Attend and respond to enquiries through emails and calls.
• Conduct physical patrols of the premises when needed.
• Support and respond to any security incidents, assist to evacuate and escalate in accordance to standard protocol and relevant departments respectively.
• Assist the Operations Team for any internal investigation when required.
• Perform the functions of Security Concierge Officers when required.
• Acquires good understanding of the all the sites' Security Manuals, Access Control procedures and Security Standards.
• Overseeing, recruitment and covering for Manpower Shortfall.
• Assisting Operations Team in planning & managing site deployment.
• Preparation of different operational reports.
• Preparation of daily, weekly, monthly compliance summary reports
• Overseeing compliance matters.
• Assist in other duties as assigned by General Manager.

Requirements:

• Must have valid PLRD Security Officer License with RTT (Minimum SSO Rank)
• Proficiency in Microsoft Office software is a must
• Must be tech-savvy
• Must be able to commit to rotating shifts
• Experience in Control Room functions is a Bonus

Job Highlights

• In-house R&D and manufacturer with > 25 years of international track records
• Career development and overseas travel opportunities
• Performance bonus and special benefits
• 5 days work week (8.30 am to 6.00 pm)
• Near to Ubi MRT

Job Description

• Lead a sales team to market the company's products and services to key CHANNEL partners and CORPORATE customers locally and overseas with some travelling
• Responsible to build solid customer relationships with key accounts and/or key channel partners
• Participate in marketing events such as seminars, trade shows, and telemarketing events

Job Requirements

• Candidate must possess at least Diploma/ Advanced/ Graduate Diploma/ Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/ Electronic), Business Studies or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Access Control, CCTV, Integrated IP Solutions, Selling, Marketing
• Preferably Executive specialized in Sales/Support - Engineering/Technical/IT or equivalent for SALES ENGINEER position

All resumes are treated with the strictest confidence. We regret that only shortlisted candidates will be notified.

(Junior) Agile Business Analyst

Do you believe you can help design and create tech-savvy solutions that can change the world? If YES, read on!

Mavericks Consulting is a powerhouse of skilled IT professionals who love their craft. We solve complex business problems with simple working solutions by applying Agile software development practices. We provide consultancy advice, develop prototypes for experimentation and validate ideas quickly. We love to write code and build systems that put smiles on our delighted users. We share and have fun together on our continuous learning journey.

Join us and multiply the fun and awesomeness of our workplace!

Your Role and Responsibilities

• Help clients collaborate and achieve a shared understanding of the vision and scope of the initiative
• Work closely with development teams to keep them aligned with the product vision and timeline – facilitate backlog grooming, technical design meetings, and sprint planning
• Adopting Agile and other best practices (e.g. INVEST principle, Vertical Slicing, etc.) to create high-quality meaningful solutions
• Collaborate and drive discovery for product strategy, vision, unique value proposition, business case and goals by running inception workshops and interviews
• Create and manage requirement deliverables including epics, user stories, visual models, user flows and wireframes
• Manage the product backlog, including prioritization, estimate facilitation, decomposition, dependency management
• Manage stakeholder expectations and elicit requirements validation and sign-offs
• Design acceptance scenarios and plan UAT with client stakeholders
• Actively contributing to the company with your ideas and passion
• Creating and maintaining a dynamic and inclusive work environment
• Being flexible and open to feedback
• Adopting a positive learning and growth mindset in all areas of your work
• Genuinely wanting to help change the world

Application Process

1. Pre-interview Exercise

• Mandatory preliminary round to get a rough gauge on your technical competency

2. Introductory Call

• A session to get to know more about you and your previous experiences
• Assessing your interest and fit for a role as a Business Analyst in IT

3. Technical Interview

• A more in-depth look at your skills and potential for the role using a case study

4. Leadership Round

• A session to get to know you more on a personal level

For more details, do visit our website!

The Qualifications To Be a Maverick

1. Minimum Qualifications

• Possess a strong customer-centric mindset with a keen eye for detail
• Strong problem-solving, communication and negotiation skills
• An interest in becoming a Business Analyst / Product Owner / Project Manager in the IT field.

2. Desirable Qualifications

• Working knowledge of how IT development teams work
• Some knowledge of what is Agile software delivery
• Knowledge of some Agile product design and requirements engineering practices like epics, user stories, acceptance criteria, INVEST principle, vertical slicing
• Experience facilitating decision-making among multiple stakeholders
• Knowledge of hands-on experience in visual modelling (BPMN, UML, Story mapping, mind-mapping)
• Experience with prototyping (wireframes, sketches & storyboarding)
• Experience with customer-centric techniques (Personas, Value Proposition, Customer Journey Map, User Journey)
• Familiarity with project management tools like Trello, Jira, Confluence, etc.

More about the job

1. Salary and Benefits

• Competitive salary package (including bonuses)
• Medical and Dental insurance for you and your dependents
• Telecommunications allowance
• Financial and logistical support for Work Visa procurement and relocation (if applicable)

2. Learning and Development

• Book and Training allowances
• Diverse Career Progression Opportunities
• Personal Development Opportunities

3. Work Arrangement

• Good work-life balance
• Open office concept
• Position is based in Singapore

4. Dress Code

• (Generally) Smart-casual
• Formal with some clients

If you think you have what it takes to be a Mavericks, contact us now!

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 4 years of working experience as Business Analyst

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• A driven and motivated personality with an ability to learn and apply Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

Role Description Summary:

The position is to provide supports to Client Onboarding terms of opening new accounts, KYC reviews.

The role requires working in close collaboration with AML, Compliance, ORM, and Front Office & Legal.

Roles and Responsibilities:

• Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with.
• Act as sparring partner for Client Advisors in all AML / KYC related topics.
• Support and advice Client Advisors in completing the KYC information in line with the Bank Group standards.
• Oversee and monitor the entire KYC process including coming due and overdue KYC cases.
• Training of Front office staff on legal documents and KYC related subjects
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes.
• Escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement.

Qualifications:

• Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred.
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2 years.
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Personal Competencies / Skills:

• Mature, strong analytical and problem-solving ability.
• A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule.
• Excellent interpersonal skills and the ability to manage relationships with all levels.
• Strong customer relationship, communication, and presentation skills
• Problem solving skills.
• Strong process and project management experience would be an advantage.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment.
• Work with leads to monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on FAST and Bulk Payments application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, Payment products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 5-7 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in HongKong vs Singapore (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.