MEDICAL INFORMATION SPECIALIST

KOREAN SPEAKER

Full time

Home based or Office based

Singapore

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.

Summarized Purpose:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

• Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
• Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
• Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
• Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Qualifications:

Education and Experience:

• Bachelor's degree in life sciences courses is required

Knowledge, Skills and Abilities:

• Excellent language skills in English and Korean language (comprehension, speaking, reading and writing);
• Proficient computer and keyboarding skills
• Good interpersonal skills
• Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information
• Organizational and time management skills
• Ability to maintain a positive and professional demeanor in challenging circumstances

Contact:

Sarka Llorens via [email protected]

For more information please contact Sarka via email [email protected] or via phone +65 92979345

EA No: 17S8637 Reg No: R1329451

Location: Tuas Wyeth Nutritional Factory

Shift: Day and Night

Requirements: Seeking diligent and responsible individuals for the positions of Security Supervisors and Security Officers.

Benefits:

· 2025 Progressive Wage Model (PWM)

· Performance incentives are available for those completing 26 or 24 work days.

Join us at Tuas Wyeth Nutritional Factory to ensure the safety and security of our premises. Apply now to join a dedicated team committed to excellence.

The Oil Price Information Service (OPIS) is seeking an analyst to provide price assessments for the Asia fuels market and report news related to the solar industry. This position will be based at our headquarters in Singapore, and report to the Asia editorial director.

The successful candidate will be developing and expanding on existing coverage.

Responsibilities include:

• Serving as an analyst capable of providing weekly price assessments and market intelligence for the solar supply chain.
• This job will require the reporter to gather spot market deals from market participants through email, instant messaging and over the phone to verify the legitimacy of the transactions.
• Build relationships and maintain regular conversations with members of the solar industry.
• Maintain and expand internal solar database
• Participate and contribute to global solar team meetings
• Writing breaking news and feature stories
• Represent OPIS at industry events. (Travel is expected)

Requirements:

• Undergraduate degree, ideally with at least 2 to 3 years of working experience
• Must have superior copy-editing skills and an ability to meet deadlines.
• Applicant should be an analytical and motivated self-starter
• Possess a demonstrated ability to interact successfully with customers and collaborate with colleagues across different business units.
• Be able to work under tight deadlines and be detail-oriented.
• Proficiency in an Asian language will be considered a significant advantage

APAC Benefits:

• Comprehensive Insurance & Retirement plans
• Paid Time Off and Leaves
• Education Benefits
• Family Care Benefits
• Career Growth Programs
• Access to Dow Jones Products
• Employee Referral Program
• Employee Well-being Support & Fitness Programs

JOB DESCRIPTION

• Serve retail customers and advise them on various personal banking and financial products and services based on their needs
• Engage customers through branch banking touch points, tele-appointments, and/or outreach programs
• Provide Financial planning advices to the customers and identify suitable financial solutions offered by the bank to meet their financial goals
• Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting businesses
• Professionally and deliver service standards as prescribed by the Bank service values
• Achieve a balanced scorecard set by the company
• Ability to execute and ad-hoc duties as assigned by the Branch in charge

JOB REQUIREMENTS

• Possess a Diploma/Degree in any discipline or equivalent experience

EA Reg. Number: R21100629

EA License Number: 22C1278

• Strong programming experience with frameworks including XML, JavaScript, and ETL
• Developing, updating, and automating reports and dashboards using visualization tools
• Using software to automate data collection and modification
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• At least 5 years of data-related working experience, with at least 3 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.

Mandatory Skills

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, master in Quantitative, CFA or equivalent will be a great plus

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Mandatory Skills

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, master in Quantitative, CFA or equivalent will be a great plus

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Job Summary:
The Intelligence Analyst, assigned to one of Pinkerton's largest global clients, will be responsible for executing global intelligence analysis services in support of the Global Security Intelligence program. The Analyst performs day-to-day monitoring, conducts trend identification and analysis, and facilitates deeper research and assessment of key topics or issues relevant to Global Security needs. This position can be based anywhere (remote) within Singapore. Candidates are advised to apply directly: https://pinkerton.com/job/PINKERTONR5529/intelligence-analyst-remote

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Manage the collection of intelligence information used to populate various standard reports and updates.
3. Monitor press, intelligence subscriptions, social media posts, and other online sources daily.
4. Monitor, track, and communicate impact to the customer.
5. Continuously monitor and refine OSINT tools, subscriptions, and queries.
6. Collaborate with key stakeholders and partners across multiple lines of business.
7. Effectively work as part of an interdisciplinary, global team managing multiple tasks and projects with minimal supervision.
8. Develop and/or improve standard operating procedures and program documents.
9. Establish and maintain systematic cross referenced intelligence records and files.
10. Articulate key findings extrapolated from sourced data with a focus on the assigned region which includes providing written assessments, formal report writing, and verbal briefings to Regional and Global Security customers.
11. Receive and process incoming report requests and messages.
12. Initiate, execute, and maintain intelligence relationships inside and outside the organization.
13. Safeguard and maintain highly sensitive and confidential information.
14. All other duties, as assigned.

Education, Experience, and Certifications:
Bachelor's degree with three to five years of work experience in government and/or corporate intelligence, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Your future position

Kpler provides the most comprehensive tracking of commodity flows in dry bulk, and we are rapidly expanding it. Our portfolio covers critical commodities that are integral to global energy and food security, such as thermal coal and grains, those essential for industrialization, including iron ore, metallurgical coal, and aluminium as well as the energy transition (copper and nickel).

As part of our market data operations team, you'll play a vital role in driving the advancement of our offerings. Your contributions will be instrumental in ensuring our clients receive accurate and reliable data, empowering them to navigate intricate market dynamics and capitalise on emerging opportunities with confidence.

Your mission is to:

•Own Quality: Take charge of specific regions and product groups and ensure the highest standard of data quality, by reviewing internal constraints and ingest data from external sources.

•Continuous improvement: Identify technology and process improvements to efficiently and effectively process data and improve data accuracy of our seaborne flows.

• Monitor market news and developments, to first extract meaningful patterns and detect new trends and then support our product managers by providing evidence to improve business rules and algorithms.

• Draft fast-response analysis to ad-hoc requests from clients (emails, chats, video calls and in person meetings) and assist the sales and customer success teams in meeting clients’ data needs and optimise client engagement by adding further improvements to our internal system.

It could be a good fit if..

• You have 2 - 5 years of experience working with large, disparate and/or unstructured data sets (advanced Excel and SQL skills and Python knowledge would be a plus).

• You have proven experience integrating data and ease with working with databases.

•You have experience working with some of the following tools: JIRA, Postman, Tableau, Appsmith, Rundeck, Slack.

• You show willingness to learn, are a team player, quick learner, and able to work within short deadlines across multiple tasks

• You have the ability to work and communicate in an international cross-cultural environment, with a strong focus on providing solutions

• You are comfortable working with ambiguity and uncovering answers to complex product development questions

• Prior experience in shipping and trading, or knowledge of dry bulk commodities is a Plus! Strong interest is a prerequisite.

1. Responsibilities

· Manage the business requirements and functional solution aspects of the project.

· Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.

· Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.

· Work with the stakeholders to ensure smooth deployment and adoption of new solution.

· Perform business analysis:

- Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.

- Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.

- Elicitation: Explore, identify and document business needs

- Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.

- Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.

· Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

· Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.

· Assists with the documentation of technical design, specification, and technical solution.

· Maintains document repositories used by project teams and assists with project documentation as needed.

2. What we are looking for

· Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Past track record in business analysis, application solutioning and design

· Ability to model business requirements in business process modelling tool.

· Ability to perform qualitative, quantitative and root-cause analysis.

· Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

Knowledge of design thinking and workshop facilitation will be an added advantage.

Responsibilities:

· Work closely with key stakeholders to deliver projects and solutions

· Provide/review solutions on end-to-end approach to system integration across multiple platforms/applications

· Work closely with product vendors to analyze change request, review system design, ensure compliance to technology architecture standards, software defect resolution and system deployment

· Perform code development and testing, investigate and resolve technical issues reported in projects.

· Conduct system and performance management, application vulnerability management and control, software release management

· Plan and commission production system implementation

Develop and review technical documents and other System Development Life Cycle (SDLC) related documents.

Qualifications:

· Degree in computer science or related discipline

· At least 5 years IT experience on implementing reporting/regulatory solutions on Axiom platform

· Have strong system design and trouble-shooting skill

· Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities

· Proven ability to be flexible and work hard, both independently and in a team environment

· Good interpersonal and communication skills.

Natural Resource Analyst Responsibilities:

• Day to day nursery operations including management of materials, plant care, ordering and deliveries, irrigation needs and coordination of work/inventory among nursery users.

• Administration and implementation of city contract for Washington Conservation Corps crews. Direct weekly work of field crews by providing detailed schedules. Provide professional development opportunities, materials, and education.

• Track and map crew work including herbicide application, areas worked, and tasks completed.

• Respond to public complaints and noxious weed notifications.

• Attend community meetings and provide public education.

• Ensure compliance with permits by accurately planning, monitoring and reporting.

• Assist with restoration monitoring and other data collection activities.

• Work closely and communicate on a regular basis with business units to ensure alignment on projects overall service experience.
• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Update weekly reports on project progress and follow up with all stakeholders requirements and changes.
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.

Job Requirements

• Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Minimum 8 years of experience in technology with strong business analysis skills.
• Strong communication skills with all levels of staff
• Experieced in how hospitality system works together to give customers a seamless experience.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

• Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
• Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
• Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
• Identify new business opportunities, including new markets, growth areas and business partnerships.
• Identify areas of capability building to strengthen Company’s current and future competitive advantages.
• Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.
• Support Business Group’s annual business planning process

Job Requirements

• Degree / Diploma holder in Business or Economics
• At least 3yrs of work experience in development of business plans & strategies / Conduct research & Data analysis / Project management
• 5 days work at Loyang Way
• Hybrid work arrangement
• Salary $4500 - $6000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities:

• Responsible for Operations support for Financials and SCM modules, including Month-End Close, Year-End Close activities.
• Take lead role in planning, scoping and creation of technical solutions in implementation projects.
• Triage, analyze Oracle application issues received from the customers through the Helpdesk.
• Understand technical requirements and collaborate with cross-functional teams to design, develop and test the proposed solution.
• Provide support for Integration testing, User Acceptance Testing during Release cycles
• Responsible to develop ad-hoc SQL queries and reports, analyze complex data sets in response to Customer needs.
• Troubleshoot technical and functional issues involving SQL, PL/SQL, data fixes and provide solutions through configurations, setup changes
• Support ITSM activities, work on Incident Requests, Service Requests, Change Requests and Root Cause Analysis / Problems

Mandatory Skills:

• At least 10+ years of Implementation / Support experience in implementing Oracle EBS Applications including R12.
• Strong experience providing operations and maintenance support of Oracle EBS Modules – Financials, Project Accounting, Inventory, Supply Chain, Procurement, Materials, Planning, Manufacturing Execution System (MES), Enterprise Asset Management (EAM), Workflows and OTL
• Ability to support requirements gathering with end users, conduct workshops, develop requirements, and design documents.
• Experience investigating, researching, and resolving production issues and performing Root Cause Analysis.
• Knowledge of Oracle Forms, Reports, Workflow, SQL and PL/SQL.

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

Our Client:

Our client is a well-established Japanese company, specialising in Steel, Chemical and Industrial Gas solutions. They are currently looking for a Finance Analyst/ Assistant Manager to join their growing team in Singapore.

The Responsibilities:

• Prepare and consolidate Southeast Asia & India Group and Company post-closing analysis monthly, quarterly, yearly management reporting and presentation materials
• Collect, analyze, and interprete historical and current financial data of Company and Group performance with detailed financial status reports
• Collate Group companies monthly reporting package for monthly management P&L review
• Quarterly forecasting process for Southeast Asia & India group companies
• Prepare annual budget preparation for Southeast Asia & India group companies
• Working capital management for Southeast Asia & India group companies
• Assist, develop and maintain dashboards and reports to monitor business performance
• Collaborate with group companies to ensure accurate reporting
• Ensure compliance with financial regulations and maintaining the integrity of financial data
• Other ad-hoc duties assigned by Assistant Vice President, Finance

The Requirements:

• Degree in Accounting & Finance with at least 3-4 years in financial accounting with experience in financial analysis
• Experience with regions handling
• Good working knowledge of IFRS, Consolidation, Taxation
• Good SAP knowledge and Advanced proficiency in Microsoft Excel, Power BI and financial software
• Good interpersonal skill, Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Good communication skills, both written and spoken
• Ability to interact with region teams and cross functional teams
• Ability to work independently and inter-dependently
• Ability to work under pressure to meet deadlines

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114634

about the company
Strong branding in the engineering industry with strong presence and is held in high esteem. They are now looking for a Treasury Analyst to help with the growing needs of the business.

about the role
This role is primarily involved with managing cash flow, forecasting, and ensuring liquidity. Key tasks include tracking project accounts, preparing reports, analyzing trends, and collaborating with teams to optimize cash conversion and working capital.

skills and experience
You should be Degree qualified in Accountancy/Finance. You have to possess at least 2 years of working experience in dealing with cashflow analysis/treasury or full sets experience. You are able to liaise with Japanese stakeholders in fluent Japanese or minimally at a business proficiency level and is a good team player. You are comfortable travelling to the west of Singapore, transport is provided.

To apply online please use the 'apply' function, alternatively you may contact geraldynn

(EA: 94C3609/ R21102872 )

Responsibilities:

• Analyse client profile to determine the required KYC information as per procedure.
• Analysis of existing documents, obtain the new documents if any changes are observed.
• Collect or source the client information from the public sources.
• Analysis of collected data, perform sanity check, liaise with relationship manager for further documents, information, and confirmation.
• Perform name screening and background checks.
• Input client's data and upload documents into KYC system
• Responsible to liaise with quality controllers and compliance teams for any issues.
• Ensure the global quality of the KYC files according to the compliance rules.
• Be part of department methods and process improvement, Be an active contributor of the convergence program between Paris, London, New York, and Singapore
• Conduct/review and analyse information procured and ensure that Know Your Customer (KYC) and Customer Due Diligence for new account opening and maintenance of existing client accounts is following local regulations as well as the Bank's global procedure.
• Ensure that the KYC Due Diligence package for client for new onboarding client or recertification of existing client is completed accurately and in a timely manner.
• Ensure proper procurement, maintenance, and updates of KYC Due Diligence documentation in the bank’s systems for reference and verification.

Requirements:

• Bachelor’s or master’s degree in any Finance & Banking or equivalent fields.
• At least 1-2 years of previous experience in KYC/AML / due diligence in corporate or investment banking in a client facing environment is highly preferable.
• Highly analytical person with ability to recognize important information and identify risks and with problem solving skills.
• Ability to work independently, eager to learn and with attention to detail.
• Ability to multitask and manage a high number of priorities.
• Self-motivated and excellent team player
• Experience in research & analysis of data and documents
• Good knowledge of MS office package (Word, Excel, PowerPoint)

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Job Title: Assistant System Analyst
Location: Tuas
Salary: Basic up to $3500

Working Days: Monday-Friday
Working Hours: 7.50 am - 4.55 pm
Benefits: AWS, Variable bonus, Annual increment, Medical Insurance & Dental coverage, Canteen with subsidy food
Responsibilities

• Analyze problems, provide solutions to IT issues, and use troubleshooting skills to diagnose and resolve technical issues.
• Perform routine updates and system checks to ensure optimal performance.
• Document the workflows into manuals and maintain detailed system and its processes.
• Maintain an inventory of all IT assets and equipment.
• Continuously monitor, maintain and repair the organization's network, such as switches, routers, cabling, etc.
• Participate in the design, development, and implementation of new systems and its applications.
• Install and configure computer systems and applications within the company.
• Provide help desk support and training to end-users as needed.
• Updates and publish newsletters or information onto SharePoint Intranet.
• Collaborate with cross-functional teams to understand existing processes and identify opportunities for improvement.

Requirements

• Bachelor’s degree in computer science, information systems, or a related field
• Minimum 2 years’ experience in similar role providing IT supports.
• Knowledge of internet security and data privacy principles is a plus.
• Technical understanding of IT hardware, software and networking
• Certifications such as CompTIA A+, Microsoft Certified: IT Support Specialist, or other relevant certifications can be advantageous.
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

WONG MENG KANG
Superform Consulting Pte Ltd
R1988500/15C7536

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

Note : Mandatory skills for this role are must be strong in Unix and SQL, they will be trained for the Windows and rest of the skills .

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

About The Job:

The candidate will support Customer Service in the following areas:

• Resolve complaints in an independent, effective and timely manner within the firm’s service standards
• Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
• Manage customer surveys and call-backs with accuracy and promptly
• Support delivery of projects and monthly statistics
• Any other duties assigned to meet the firm and department goals

Requirements:

• Minimum 3 to 5 years of Customer Service experience within Financial Services Industry
• 2 years’ experience in managing escalated complaints from touchpoints
• Ability to identify triggers, customers’ pain points and areas of improvement for the business
• Ability to think for the customer and not accept the status quo
• Knowledge of Financial Advisory sales process, insurance and investment products (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Sugam

About Pertamina International Marketing and Distribution Pte. Ltd.

Pertamina International Marketing & Distribution Pte. Ltd. (PIMD) is a wholly owned subsidiary of PT Pertamina (Persero), Indonesia's state-owned energy company. Established in August 2019 and headquartered in Singapore, PIMD focuses on cargo and bunker trading within the Asia Pacific region, aiming to spearhead Pertamina's downstream business expansion both regionally and internationally.

Key Responsibilities:

• Market Entry Strategy Development: Conduct comprehensive market research to support entry strategies for industrial and aviation fuels in new territories, leveraging expertise in markets like Australia.
• Supply Chain Analysis: Evaluate and optimize supply chain opportunities.
• Strategic Business Planning: Formulate business strategies, to integrate market insight with financial goals.
• Competitive Market Assessments: Monitor and anlyze global trends in the energy sector to identify opportunities for innovation and strategic growth.
• Data-Driven Decision Support: Provide actionable insights through detailed data analysis and forecasting to inform executive-level decisions on overseas developments.

Qualifications:

• Industry expertise: Extensive experience in global energy markets, particularly industrial and aviation fuels, with a proven track record of driving business expansions.
• Analytical Skills: Proficient in conducting in-depth market research, forecasting and competitive analysis to guide decision-making.
• Project Management: Demonstrated ability to oversee and deliver strategic initiatives, from market entry to supply chain impletmentations.
• Communication and Collaboration: Strong ability to collaborate across departments and present complex data effectively to stakeholders.
• Certifications and Education: Master's Degree in Business Administration with certifications such as Certified Professional Marketer.

Preferred Skills:

• Proven track record of leading successful market entry projects in at least three distinct international markets, preferably in highly regulated industries.
• Proven ability to negotiate and manage contracts exceeding $1 bilion in value, with multinational stakeholders.
• Advanced proficiency in business intelligence tools, including Excel and ERP systems, with the ability to forecast trends in volatile markets.
• Comprehensive understanding of supply chain dynamics, including storage, distribution, and optimization for large-scalel operations.
• Track record of developing innovative supply chain solutions for niche energy products.
• Minimum 17 years of professional experience, including 10 years in a senior strategic or international market development role.

Benefits & Highlights:

• Work Style: Hybrid
• Location: Buona Vista
• Great employee benefit
• Weekly office lunches
• Reporting Line: Manager, IT Infrastructure

Main Objective:

Architecture, design, implementation, monitoring, administration, and support of computer infrastructure systems, services, and applications. Please note that this role will need to be working Sydney /APAC hours.

Essential Duties and Responsibilities:

• Analyze and recommend solutions, upgrades, and services for streamlining and system improvements.
• Support of hardware/software maintenance to include troubleshooting, installation and upgrades, Tier 3 support.
• Support multiple locations worldwide (domestic and international travel may be required).
• Complete IT operational tasks, project tasks, and end user support duties as assigned.
• Lead the architecture and design of infrastructure solutions and methodology.
• Lead high-profile, mission-critical IT projects and project teams.
• Resolve incidents through effective troubleshooting methodology, Tier 3.
• Maintain accurate updated documentation while performing essential job duties.
• Liaison with internal business partners, vendors, and external partners and resources.
• Assist other analyst with troubleshooting and fulfillment processes.
• Ability to train other staff on technical operations.
• Provides mentorship to others in the department.
• Assist management with strategic IT alignment and project management.
• Expected to resolve and take ownership of issues without management involvement.
• Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions.

Education and Experience:

• Diploma with or Bachelor degree or equivalent preferred
• 5+ years of relevant work experience required.
• Extensive experience managing and maintaining Active Directory, including Group Policy, user authentication, and permissions
• Great communication skills and stakeholder management
• Expertise in AD design, optimization, and troubleshooting. Proficiency in managing Windows Server environments (e.g., installation, configuration, patch management).
• Hands-on experience with services like DNS, DHCP, IIS, and File/Print services.
• Solid understanding of networking concepts, including LAN/WAN, VLANs, VPNs, and firewalls.
• Experience with network security principles, including intrusion detection/prevention, endpoint protection, and secure network design.
• Ability to design and implement robust, scalable IT systems. Experience with system integrations and high-availability solutions.
• Prefer experience managing and supporting Virtual Desktop Infrastructure (VDI) environments, such as Citrix, VMware Horizon, or Microsoft AVD. Proficiency in virtual application deployment and management.

Please apply online with us for more information!

Key Responsibilities

Financial Planning and Analysis:

• Build and maintain detailed financial models to forecast revenue, expenses, and cash flow for strategic and operational planning.
• Assist in preparing and monitoring annual budgets, quarterly forecasts, and long-term business plans.
• Perform variance analysis to identify and explain gaps between actual results and forecasts, offering actionable recommendations.

Data Management and Integration:

• Manage and work with large, complex data sets, ensuring data quality, accuracy, and consistency.
• Integrate data from disparate sources, including ERP systems, operational databases, and external market data, to create unified analytical views.
• Utilize data warehouses and data lakes to manage, store, and retrieve structured and unstructured data efficiently.
• Collaborate with IT to enhance data architecture and improve data flow.

ERP System Expertise:

• Use ERP systems to extract, consolidate, and analyse financial and operational data.
• Act as an ERP subject matter expert, ensuring configurations align with financial reporting requirements and organizational needs.
• Partner with IT and other teams to enhance ERP system functionalities and optimize reporting processes.

Accounting Knowledge:

• Apply accounting principles to ensure accurate financial data and compliance with regulatory requirements.
• Work closely with the accounting team to reconcile data and align financial reporting across systems.
• Provide insights into cost accounting, revenue recognition, and other accounting functions critical to financial planning.

Data Analysis and Insights:

• Analyse and interpret large and integrated data sets to uncover trends, patterns, and key business drivers.
• Develop dashboards and visualizations to communicate financial and operational KPIs to the CFO and leadership team.
• Conduct scenario and sensitivity analyses to support risk management and strategic planning.

Strategic Decision Support:

• Support high-impact initiatives such as mergers and acquisitions, market expansion, and product launches with robust financial and data analysis.
• Deliver insights and recommendations to optimize profitability, growth, and operational efficiency.
• Collaborate with cross-functional teams to align financial planning and data strategies with organizational objectives.

Process Optimization:

• Identify inefficiencies in financial reporting and analysis workflows, implementing automation and process improvements.
• Drive initiatives to enhance the accuracy, timeliness, and efficiency of data integration and reporting.

Qualifications

Education:

• Bachelor’s degree in Finance, Accounting, Economics, Data Analytics, or a related field.
• CPA, CFA, or MBA is highly preferred.

Experience:

• 3–5+ years of experience in financial planning and analysis, corporate finance, or a related field.
• Proven experience in working with data warehouses (e.g., Snowflake, Redshift) and data lakes.
• Hands-on expertise in ERP systems (e.g., SAP, Oracle, NetSuite) and advanced data management tools.

Technical Skills:

• Advanced proficiency in financial modelling tools such as Microsoft Excel.
• Expertise in data visualization tools (e.g., Power BI, Tableau).
• Proficiency in SQL and familiarity with programming languages (e.g., Python, R) for data processing and analysis.

Competencies:

• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication skills to present complex financial and data insights to non-technical stakeholders.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Proactive, results-driven mindset with a collaborative approach to problem-solving.