Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

As a Senior Pricing Analyst, you’ll work closely with sales representatives, product solutions consultants, legal, contract administration, business unit owners, billing and finance to generate and prepare pricing proposals for delivery to clients. You’ll be responsible for preparing and providing pricing proposals while helping to build out our pricing model. You’ll have the chance to support a variety of different products related to our commercial lending solutions.

About the team:

Join our Capital Markets team today! You’ll have an exciting opportunity to support our commercial lending business with a focus on the APAC market. You’ll work with our sales team on pricing commercial lending products for new and existing clients to maximize value and minimize risk.

What you will be doing:

• Provide pricing and contract approval for all deals in region provides pricing proposals for sales executives and relationship managers.
• Provide pricing across a portfolio of solutions with varying complexity. Pricing may include a combination of software, professional services, hosting, and business process outsourcing.
• Leverage price lists and calculator models to compile all the elements required to price deals. Pricing includes profitability analysis and assessing other performance metrics.
• Provide strategic, pricing and contract support to Sales and Account Management teams located around the globe.
• Thoughtfully synthesize and present analysis and pricing recommendations for complex deals to senior leadership.
• Identify win/loss characteristics of deals and be able to make recommendations on various structures and business investment requirements to help improve win rate.
• Collaborate with Sales, Solutions Management, Professional Services, Managed Services, Pre-Sales, and Client Experience teams to understand costs, develop creative pricing structures, and strategies for complex transactions which include a combination of software, professional services, hosting, and business process outsourcing.
• Routinely reviews pricing proposals for quality assurance based on department standards as related to discounts and credits.
• Creates and recommends new product pricing enhancements affecting entire client base.

What you will need:

• Minimum 7 years of pricing experience including price modelling, pricing management, bid pricing, pricing tools, price calculations, and pricing strategies
• Bachelor Degree in Finance or related field
• Sound knowledge of pricing strategy with an emphasis on value-based concepts including economic value analysis, role of costs in pricing decisions, segmented pricing approaches, life cycle pricing concepts, best practice negotiation strategies, & price sensitivity factors and measurement techniques.
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
• General business skills, financial services industry knowledge, financial management and planning skills with experience working in a large matrixed environment
• Strong analytical, statistical and problem-solving skills with the ability to understand and apply learned concepts
• Strong organizational skills and ability to handle multiple tasks and meet deadlines
• Advanced Microsoft Excel skills

Added bonus if you have:

• Reporting skills - Power BI
• Strong understanding of business strategy and how products or initiatives contribute to FIS goals

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

About the role

We are seeking someone to join our team as an Assistant System Analyst, you will play a crucial role in supporting the Information System department, providing supports in systems analysis to help drive the company's strategic initiatives. Be part of our dynamic and forward-thinking team!

What you'll be doing

1. Analyze problems, provide solutions to IT issues, and use troubleshooting skills to diagnose and resolve technical issues.
2. Perform routine updates and system checks to ensure optimal performance.
3. Document the workflows into manuals and maintain detailed system and its processes.
4. Maintain an inventory of all IT assets and equipment.
5. Continuously monitor, maintain and repair the organization's network, such as switches, routers, cabling, etc.
6. Participate in the design, development, and implementation of new systems and its applications.
7. Install and configure computer systems and applications within the company.
8. Provide help desk support and training to end-users as needed.
9. Updates and publish newsletters or information onto SharePoint Intranet.
10. Collaborate with cross-functional teams to understand existing processes and identify opportunities for improvement.

What we're looking for

• Bachelor’s degree in computer science, information systems, or a related field
• Minimum 2 years’ experience in similar role providing IT supports.
• Knowledge of internet security and data privacy principles is a plus.
• Technical understanding of IT hardware, software and networking
• Certifications such as CompTIA A+, Microsoft Certified: IT Support Specialist, or other relevant certifications can be advantageous.
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

What we offer
At Epson (SEP), we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme
• Career development opportunities, including training programs

Working Hours: 7.50am to 4.55pm (Mondays - Fridays)

ROLES & RESPONSIBILITIES:

• Perform monitoring activities using tools provided as well as reviews of transactions flagged out
• Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
• Handle ad hoc duties as required

REQUIREMENTS:

• Minimum 1 year of experience working in an administrative role
• Minimum education level: N levels subject to working experience
• Fast learner and good team player
• Demonstrates good communication skills and comfortable to work in a fast-paced environment
• Working/shift hours are 10am-10pm, 4 days a week - Able to work rotating shift hours including weekends and public holidays

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

Job Description:
• Collaborate with the business analysts (BA) and Product Owners during the requirement gathering phase to review & understand the requirements to a deep level of understanding.
• Study and analyze all documentation on the SME lending process, from customer and RM origination to disbursement, to understand the business requirements and translate into test cases.
• Prepares test plans, test cases and test scripts. Write test cases and test scenarios (positive and negative) for assigned project.
• Execute regression tests, user acceptance testing and live verification.
• Report, track and determine priority of reported defects through discussions with users and logging in JIRA.
• Works with the development Team and SIT team during performance testing, regression testing, and UAT.
• Do timely tracking of issues and coordinating with users and tech team to resolve the issues within SLA (Response to users within 1 working day).
• Prepare the relevant documentation that documents the test scope, test data, test cases and overall testing progress
• Stays abreast of QA & Testing best practice and latest available tools, frameworks and standards



Requirements:
• Meticulous, analytical and process oriented, familiar with software development lifecycle
• You work smart with minimal handholding, and able to understand complex logics and workflows, so that test cases created are thorough and complete.
• Strong communication and collaboration skills, so that you can understand requirements clearly from users.
• A self-driven and highly motivated hands-on mentality
• Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred
• Experience in banking industry and prior work experience in testing of digital lending platforms is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

Job Description:

Key Responsibilities:

Market Research: Conduct comprehensive market research to understand fintech industry trends, customer behavior, and competitive dynamics.

Data Collection and Analysis: Gather and analyze data from various sources, including market research, customer behavior, and campaign performance metrics. Use data analysis tools to derive actionable insights.

Strategy Development: Formulate comprehensive marketing strategies, including defining target audiences, market positioning, messaging, and campaign planning, with a focus on fintech-specific insights.

Creative Direction: Provide creative direction and oversee the execution of fintech marketing campaigns, ensuring alignment with the established strategy and brand guidelines.

Setting Marketing Goals and Objectives: Collaborate with the leadership team to establish clear and measurable marketing goals that align with overall business objectives in the fintech sector.

Campaign Planning: Plan and execute fintech marketing campaigns, setting objectives, budgets, timelines, and fintech-specific KPIs. Monitor and report on campaign performance.

Optimization: Continuously monitor fintech marketing efforts, analyzing key metrics and fintech-specific KPIs. Identify areas for improvement and recommend adjustments based on data analysis.

A/B Testing: Conduct A/B testing and experiments to evaluate the impact of different fintech marketing approaches and make data-driven recommendations.

SWOT Analysis: Contribute to SWOT analyses focused on the company's fintech market position, identifying opportunities for innovation and addressing potential threats within the fintech industry.

Reporting and Communication: Communicate fintech marketing strategies, results, and insights to the leadership team and stakeholders. Provide regular updates on progress toward fintech marketing goals.

Qualifications:

- Bachelor's degree in Marketing, Business, Economics, or a related field.

- Strong analytical skills and proficiency in data analysis tools, with a focus on fintech-specific data.

- Excellent communication skills, both written and verbal.

- Detail-oriented with the ability to manage multiple tasks and deadlines.

- Enthusiasm for learning and a strong desire to contribute to both high-level fintech marketing strategy and data-driven decision-making.

- Knowledge of market research methodologies, digital marketing, and fintech industry trends.

Benefits:

- Competitive salary commensurate with experience.

- Health insurance.

- Opportunities for professional development and growth in the dynamic fintech sector.

- Collaborative and innovative work environment.

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Develop, test and maintain high-quality software solutions using Kotlin, SQL, Java, Oracle, Openshift/Cloud, Spring Boot and Http4k
• Collaborate with cross-functional teams to design and implement new features and enhancements
• Provide technical guidance and mentorship to team members, fostering a collaborative and productive work environment
• Ensure adherence to best practices in software development, including code reviews, testing and documentation
• Troubleshoot and resolve complex technical issues, providing L3 support when necessary
• Lead and manage the team responsible for L2 support, ensuring timely and effective resolution of issues
• Continuously improve the development process and contribute to the overall success of the team

What Will Make You Shine

• Bachelor Degree of Computer Science or relevant course/ study
• Min 5 years of experience in the relevant field
• Proficiency in Kotlin, SQL, Java, Oracle, Openshift/Cloud, Spring Boot and Http4k
• Proven experience in software development
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment
• A proactive and positive attitude, with a passion for technology and continuous learning

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

This role offers an exciting opportunity to manage end-to-end client contact lookbacks, perform data analysis, and support decision-making processes. The successful candidate will have excellent presentation, time management, problem-solving, and interpersonal skills. Fluency in Mandarin is a plus but not essential. If you are a proactive learner and self-starter seeking continuous improvement in all job-related aspects, this could be the perfect role for you.

• Manage end-to-end client contact lookbacks
• Perform data analysis and support decision-making processes
• Opportunity to work in a dynamic team

What you'll do:

As a Client Services Analyst, your primary role will involve managing the end-to-end client contact lookback process with accuracy and efficiency. You will be responsible for reviewing client email addresses in our database, ensuring legitimacy of domains, particularly those that do not match the client name. Your role will also involve performing regular client outreach via phone or email to confirm records while tracking responses systematically. You will be expected to prepare weekly progress updates for management and support decision-making processes through data collection, processing, and analysis. Additionally, you will prepare presentations, reports, and develop dashboards to clearly display findings.

• Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.
• Review client email addresses in contact database to determine if the email domain is legitimate.
• Check system for evidence that the prior contact update had been performed correctly.
• Perform client outreach via phone or email to seek confirmation of the records and systematically track responses.
• Complete the required updates accurately in the system.
• Prepare weekly progress updates for management.
• Collect, process, analyze data to support decision making and track performance.
• Prepare presentations, reports and develop dashboards to clearly display findings.

What you bring:

The ideal candidate for the Client Services Analyst position brings a strong ability to work accurately with both numerical and textual data. You are known for your meticulous attention to detail and your excellent verbal and written communication skills. A good command of English is essential for this role, while fluency in Mandarin would be advantageous. You possess good application software skills including Word, Excel, PowerPoint as well as knowledge of Excel macros, Power BI, SQL, Tableau. You are a proactive learner and self-starter, always seeking continuous improvement in all job-related aspects.

• Ability to work accurately with numerical and textual data.
• Detail-oriented and meticulous approach to tasks.
• Excellent attention to detail.
• Strong verbal and written communication skills with a good command of English.
• Fluency in Mandarin is a plus.
• Good application software skills: Words, Excel and PowerPoint.
• Good knowledge of excel macros / Power BI / SQL / Tableau.
• Proactive learner and self-starter seeking continuous improvement in all job-related aspects.

What sets this company apart:

Our client is a leading global bank that values innovation, continuous learning, and collaboration. They offer a supportive work environment where employees are encouraged to grow their careers while maintaining work-life balance. They believe in recognising and rewarding hard work and achievement, offering opportunities for advancement and competitive benefits.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to provide collateral management support for Global Markets business, mitigating counterparty credit risk from transactions with clients and counterparties based in APAC.

The successful candidate will have the chance to work with a range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing.

• Opportunity to work with a diverse range of financial products
• Key role in mitigating counterparty credit risk
• Chance to build strong relationships with clients and internal business partners

What you'll do:

As a Collateral Operations Analyst, your primary responsibility will be to both issue and fulfill margin calls in a timely manner, ensuring the bank is correctly collateralised at all times. You will also assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralisation to key stakeholders. Your role will involve handling complex margin disputes and issue resolutions, making it an exciting opportunity for those looking for a challenging yet rewarding career.

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals accurately and promptly
• Monitor clients’ and affiliates exposure and process margin calls before settlement cut-off
• Liaise with clients and internal business partners to resolve issues
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

What you bring:

The ideal candidate for the Collateral Operations Analyst position brings strong experience in areas such as Exchange Traded Derivatives, Fixed Income, OTC Derivatives, or Prime Financing. Prior experience in Collateral Management would be advantageous. You are known for your strong communication skills, risk and control mindset, as well as your ability to work independently. Your experience in institutional client service coupled with your ability to handle regulatory and audit requests makes you a strong contender for this role.

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

What sets this company apart:

Our client is a global leader in the financial industry, offering a wide range of services across multiple sectors. They are committed to fostering an inclusive environment where employees can grow professionally while maintaining work-life balance. They are known for their supportive leadership and commitment to employee development, making it an ideal place to advance your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Our client is a globally recognised investment firm with offices in key financial hubs around the world. They are seeking an Investment Operations Analyst to join their team in Singapore.

This role offers an exciting opportunity to work within a dynamic and fast-paced environment, focusing on foreign exchange markets and employing systematic investment programs based on fundamental macroeconomic and financial factors.

• Opportunity to work in a global investment firm
• Focus on foreign exchange markets and systematic investment programs
• Fast-paced, team-oriented environment

What you'll do:

As an Investment Operations Analyst, you will be expected to demonstrate your understanding of various financial markets including foreign exchange, commodities, equities, and fixed income. You will also be responsible for managing derivatives risk and conducting daily reconciliations. Your role will involve using software such as Microsoft Office and Adobe Illustrator for investor analysis and communication. Additionally, you will maintain daily transaction blotters and ensure all trades are settled promptly.

• Demonstrate understanding of foreign exchange cash, futures, and OTC forwards pricing
• Demonstrate understanding of commodity, equity, and fixed income markets and pricing
• Demonstrate understanding of fund administration and fund accounting
• Well versed in post trade execution and reconciliations
• Gain experience with daily reconciliations/collateral management procedures with multiple counterparties on a global basis
• Develop proficiency with software used for investor analysis and communication: Microsoft Office, Adobe Illustrator
• Maintain and create daily transaction blotter and ensure all trades are settled in a timely manner

What you bring:

The ideal candidate for the Investment Operations Analyst role will have a degree in accounting, business administration, statistics or quantitative methods. You should possess strong analytical skills along with exceptional interpersonal abilities. Your excellent oral communication skills will be crucial in this fast-paced environment. We value candidates who are reliable, highly organised and detail-oriented. The ability to work independently to complete assignments in a timely manner is also essential.

• Education: B.A. or B.S. in accounting, business administration, statistics, or quantitative methods
• Strong analytical, interpersonal, and problem-solving skills
• Exceptional oral communication and excellent teamwork skills
• Ability to work well in a fast-paced, team-oriented environment across time zones
• Reliable, highly organized, and detail-oriented nature
• Ability to work independently to complete assignments in a timely manner

What sets this company apart:

Our client is a leading player in the global investment landscape with a strong presence across major financial hubs worldwide. Their flagship product focuses on the foreign exchange markets employing a systematic investment program based on fundamental macroeconomic and financial factors. They offer an inclusive work culture that values teamwork and commitment to departmental goals.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities

Develop an in-depth understanding of Incident Management Lifecycle

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Supporting the Command and Control of all Critical and High priority incidents for Visa services

• Strive to enable the team to restore IT services as soon as possible using Incident Management techniques

• Timely communication/update to all stakeholders, including senior/executive management. transform technical detail into business language and meet OLAs.

• Drive Improvement of Service Quality by preventing future interruptions to service by way of Continuous Improvement via Problem Management interfacing with Global Problem Management & Support teams

• Ensure accurate logging of incidents in ServiceNow, producing incident summary reports/executive summaries, other reports, appropriate for use in post incident review or for formal internal/external customer review

• Ensure all functions adhere to all policies and procedures to meet the requirements of the Audit, Regulators and Compliance guidelines.

• Representation & Participation for the Major Incident team during operational meetings

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to work unsupervised and make decisions based on the policies and procedures

• This role may require Weekend On-call support.

• Role modelling Visa's leadership principles

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the job:

The successful candidate is to manage and drive special projects from end to end in accordance with the timeline and desired outcome, as well as plan, budget, oversee and document all aspects of the specific projects, while providing data analysis support. Work closely with the project management team to make sure that the scope and direction of each project is on schedule, as well as other internal stakeholders for support. This is a great opportunity to learn from and step into a leading on-demand food delivery experience!

Responsibilities:

• Support project management team in providing insights and data analysis to push projects
• Closely managing and driving projects, roadmaps, milestones, timeline and achievements
• Monitoring project KPIs, building and managing project dashboard to help evolve and define project vision and strategy coordination and completion of projects on time within budget and within scope
• Set deadlines, assign responsibilities and monitor and summarize progress of project
• Develop a detailed project plan to monitor and track progress
• Working closely with other departments to achieve best possible outcomes
• Perform risk management to minimize project risks
• Prepare reports for management regarding status of project

Job Summary:

The Product Costing Analyst is responsible for analyzing, monitoring, and reporting on product costs to support pricing strategies, profitability analysis, and financial planning. This role requires close collaboration with various departments, including production, procurement, and sales, to ensure accurate cost data and effective cost management practices. The Product Costing Analyst plays a vital role in aligning cost data with organizational objectives, driving informed decision-making, and helping the company maintain profitability in a competitive market.

Key Responsibilities:

1. Cost Analysis:
- Analyze product costs, including direct materials, labor, and overhead, to determine accurate cost structures.
- Conduct variance analysis to identify discrepancies between standard and actual costs.
- Interact with ERP system to continuously improve cost allocations and costing accuracy.

2. Costing Methodologies:
- Develop and maintain costing methodologies, models and standards to ensure consistency and accuracy in product costing across all sites.
- Implement and update cost accounting systems and processes as needed.

3. Collaboration:
- Work closely with cross-functional teams, including production, procurement, and sales, to gather relevant data and insights for cost analysis.
- Collaborate with the FP&A team to support budgeting and forecasting processes.
- Provide cost data and analysis to support pricing strategies and decisions. Evaluate the impact of cost changes on pricing and profitability.

4. Reporting:
- Prepare and present detailed cost reports and analyses to management, highlighting key findings and recommendations.
- Assist in the preparation of financial reports related to product costs.

5. Cost Optimization:
- Identify opportunities for cost reduction and process improvements within the product costing framework.
- Stay updated on industry trends and best practices in cost accounting and product costing.

6. Compliance:
- Ensure compliance with relevant accounting standards and regulations related to cost accounting.
- Assist in audits and provide necessary documentation related to product costs.

Qualifications:

- Education: Bachelor’s degree in Accounting, Finance, Business Administration, Economics or a related field. A Master’s degree or professional certification (e.g., CMA, CPA) is a plus.
- Experience: 3-5 years of experience in cost accounting, product costing, or financial analysis, preferably in a manufacturing or product-based environment.
- Technical Skills: Proficiency in accounting software / costing systems (e.g., SAP, Oracle, or other ERP systems) and advanced Excel skills.
- Analytical Skills: Strong analytical and problem-solving skills with attention to detail.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.
- Team Player: Ability to work collaboratively in a team environment and build relationships across departments.
- Time management Skills: Ability to meet deadlines while managing multiple tasks.

Job Summary

An exciting opportunity for Data Analyst to work on projects for compliance surveillance systems support in processing analytics data, for a reputed bank.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering, Information Technology and related Discipline;
• Ability to work independently with Python and SQL and strong ability to process large volume of data;
• Has knowledge and experience of creating Dashboards – either PowerBI / Tableau / Qlik;
• Basic understanding of Rules Based and Machine Learning models;
• Excellent interpersonal, communication skills and able to function with multiple teams;
• Proactive with a go-getter attitude.

Desired Skill-set

• Experience in AML/CFT;
• Familiarity with SWIFT transactions and/or sanctions screening;
• Work experience in banking industry.

Responsibilities

• Collaborate with business units to investigate and resolve reported issues or queries related to compliance surveillance systems;
• Process and analyze data to assist with investigations into Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT);
• Perform tuning and optimization to enhance the functionality and efficiency of compliance surveillance systems;
• Refine and optimize machine learning models to improve compliance monitoring and detection capabilities;
• Participate in projects focused on the maintenance and enhancement of compliance surveillance systems and provide support for analytics data processing;
• Demonstrate proactive learning and adaptability to stay informed about regulatory changes and advancements in compliance technology;
• Effectively manage time and prioritize tasks to meet deadlines while maintaining high-quality outputs.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

What You Can Expect

• E-learning, classroom training, and on-the-job training (OJT).
• Opportunities to grow your career by working with global MNCs in both local and regional projects.
• Exposure to IT transformation across various industries and service lines.
• Perform analysis and design functions using SAP, or other cutting-edge technologies.
• Hybrid working environment with flexibility to balance personal and professional life.
• Clear career growth opportunities, regular performance reviews, mentorship, and leadership development.
• Diverse career options across different domains and industries.
• Certifications will be provided.

Qualifications and Skills

• Qualification in Computer Science, Computer Engineering, Business, or a relevant domain
• Graduated within the past 2 years from a Singapore University.
• Strong interest or internship experience in IT projects (e.g., SAP, Oracle, Workday) preferred.
• Excellent written communication and soft skills.
• Singapore Citizen/SPR.
• Passion for continuous learning and developing both technical and leadership skills.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With global presence and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions.
With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirements

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Key Domain/ Technical Skills

· SQL, Unix, Windows, MS office

Responsibilities:

• Gather and analyze real estate data through research and information collection.
• Primarily focus on real estate in Singapore, with additional attention to markets in the UK, Australia, and New Zealand.
• Capable of creating waterfall models, development budgets, cash flow projections, and investor return summaries.
• Support the CIO in sourcing credible strategic and sovereign wealth fund investors.
• Assist the CIO in managing relationships with investment bankers and preparing financing proposals.
• Help the CIO address investor inquiries and provide relevant information.
• Aid the CIO in preparing documents for investor due diligence processes.
• Possess a strong understanding of financial modelling techniques.

Requirements:

• Minimum 2-3 years of relevant experience
• Familiar with real estate market in UK/Australia/NZ

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job scope:

• Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.
• Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirement:

• Min Diploma / Degree in Science & Technology, Cosmetic and Perfumery, Chemistry or related discipline.
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

Responsibilities

• Connect with stakeholders and business partners to discuss the customer requirements and related problems
• Connect with the team of developers for discussion on the technical matters of the Salesforce software
• Direct the authorities and help them by providing insights to devise a plan of action
• Should make sure that there is a clear understanding of concepts amongst the personnel involved
• Train the other executives in the Salesforce team by providing them with suitable and practical training.
• Explain to the Salesforce team the various operations of the Salesforce in different fields
• Maintain security of the information acquired from the software by working on the visibility of the tools and platforms.
• Create multiple dashboards to cater to the needs of the Salesforce users by taking into consideration the business functionalities and requirements

Experience and skills requirements

• Minimum of 5 years of salesforce.com analyst/administrator experience required
• Bachelor Degree with additional Education/Training in a Business Functional Area or equivalent
• Use Case Development, Software Requirements Specification, Functional Specification, RUP, UML & familiarity with Software Design, Software Configuration Management, Software Engineering Process, Software Engineering Management, Software Engineering Quality
• Strong Salesforce knowledge
• Program management operations experience
• Communication & enablement skills

Maltem Singapore is currently seeking an Application Support Analyst for our Wealth Management Client.

Summary:

• The successful candidate will be responsible for supporting BAU Applications, maintaining Master Data Management (MDM) system, ETL processes, and data pipelines to ensure that data is accurately maintained and efficiently published to downstream on a real-time basis.

Skillset Requirements:

• Software Engineers who are comfortable to perform an Application Support Analytical role with an ability to read and support Coding related inquiries/tickets.
• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on Software Development skills with experience in multiple data related projects and:
• Java
• Spring
• Maven
• Experience in unit testing and regression testing.

Good-To-Have:

• Familiar with DevOps tools, CICD cycle, and GitHub.
• Experience in Linux environment.
• Some background in AWS technologies will be advantageous.
• Previous experience in the financial or investment industry will be an added advantage.

The Production Control Analyst monitors inventory status and stock availability, and prepares orders for parts and material procurement. He/she also checks the accuracy of invoices received for spares and consumables, and maintains records in the enterprise resource planning (ERP) system. He/she plans production schedules and resources to meet production requirements and assist team members in ensuring adherence to the planned production schedules.

Responsibilities:

• Lead the budgeting, forecasting, and long-range planning processes.
• Develop financial models to support decision-making and strategic initiatives.
• Analyze financial performance, identifying trends, and providing actionable insights to management.
• Prepare monthly, quarterly, and annual financial reports for senior leadership.
• Collaborate with department heads to understand business drivers and provide financial guidance.
• Evaluate capital investment opportunities and perform ROI analysis.
• Monitor and report on key performance indicators (KPIs) to track business performance.
• Support special projects and initiatives as needed.

Requirements:

• Minimum Degree
• At least 3 years of experience
• Candidates with Big 4 audit background preferred

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Samuel Goh

EA License Number: 22C1430

Registration Number: R23112614