• Assist of BIM manager for Tender document creation, coordination with different trades and team work.
• Assist BIM manager for IDD implementation.
• Responsible for the preparation of project drafting plan and deliverables with project engineer
• Familiar with BIM execution plan, requirements, process and workflow.
• Manage the drafting resources to meet the project timelines
• Develop drafting standard and procedures
• Develop team performance through capability development and specific/constructive feedback

Qualifications

• Bachelors’ degree in Architecture, Engineering or Construction Technology, with minimum 5 years of relevant professional experience.
• Industry BIM Certification (Revit Professional, BCA BIM courses) is preferred.
• Proficient with BIM, REVIT, AutoCAD, Naviswork, Microstation, etc.
• Excellent written & spoken communication skills in English.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Assist of BIM manager for Tender document creation, coordination with different trades and team work.
• Assist BIM manager for IDD implementation.
• Responsible for the preparation of project drafting plan and deliverables with project engineer
• Familiar with BIM execution plan, requirements, process and workflow.
• Manage the drafting resources to meet the project timelines
• Develop drafting standard and procedures
• Develop team performance through capability development and specific/constructive feedback

Qualifications

• Bachelors’ degree in Architecture, Engineering or Construction Technology, with minimum 5 years of relevant professional experience.
• Industry BIM Certification (Revit Professional, BCA BIM courses) is preferred.
• Proficient with BIM, REVIT, AutoCAD, Naviswork, Microstation, etc.
• Excellent written & spoken communication skills in English.

Job Summary

We are looking for a highly skilled and motivated PowerBI Analyst for a Multinational Corporation (MNC). The Analyst will play a crucial role in translating complex data into actionable recommendations, developing intuitive PowerBI dashboards and reports that provide valuable insights into key business metrics. This position requires a results-driven professional with a passion for data analytics.

Key Responsibilities

• Develop and maintain PowerBI dashboards and reports to visualise and analyse data effectively.
• Collaborate with stakeholders to understand business requirements and translate them into actionable insights.
• Analyse complex datasets to identify trends, patterns, and opportunities for improvement.
• Provide expertise in data visualisation best practices, ensuring dashboards are intuitive, user-friendly, and aligned with business objectives.
• Work closely with cross-functional teams to support data-driven decision-making and drive business outcomes.
• Stay up-to-date with the latest advancements in PowerBI and other relevant technologies, recommending enhancements and optimisations as needed.
• Actively contribute to continuous improvement initiatives, optimising processes and methodologies to enhance the effectiveness of data analytics efforts.

Key Qualifications

• Minimum of 3 to 4 years of hands-on experience in data analytics with a strong focus on PowerBI. Tableau experience will be considered.
• Proven track record of delivering high-quality data visualisations and insights that drive business value.
• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable recommendations.
• Strong business acumen and the ability to understand and analyse business processes, objectives, and challenges.
• Exceptional communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organisation.
• Demonstrated adaptability and flexibility to thrive in a fast-paced environment with evolving technology requirements.
• Experience working in an enterprise environment, with a focus on scalability, security, and governance.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No.: Melvin Chua Han Wei , R24123531

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Job Summary

We are seeking a talented and detail-oriented Mid to Senior Level Metadata Analyst to support the implementation of an Enterprise Data Catalogue and ensure effective discovery and management of data assets. The successful candidate will play a critical role in driving metadata collection, quality control, and governance to support the organization's data governance and compliance roadmaps.

Key Responsibilities

• Perform metadata lifecycle activities, including collection, validation, quality control, and governance.
• Thoroughly review metadata to ensure accuracy, consistency, and completeness based on stakeholder inputs and governance guidelines.
• Collaborate with stakeholders in financial institutions to onboard them into the organization's data governance and compliance frameworks.
• Analyze metadata challenges, identify root causes, and propose actionable solutions to address issues.
• Support the development and management of the Enterprise Data Catalogue to enable efficient data discovery and asset management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Demonstrated ability to perform metadata-related activities across the metadata lifecycle.
• Strong analytical skills with the ability to interpret and recommend accurate metadata.
• Proven experience in engaging stakeholders to align with data governance and compliance strategies.
• Excellent problem-solving skills, with a structured approach to resolving metadata-related challenges.

Advantageous:

• Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, filtering, sorting, and matching techniques.
• Hands-on experience with data governance tools such as Precisely, Collibra, Informatica, or similar platforms.
• Prior experience in metadata management within the financial services industry.
• Understanding of financial and investment processes, terminologies, and organizational structures (e.g., public and private markets, risk, operations).
• Familiarity with diverse types of financial data, including risk data, transaction data, portfolio data, and market data.

Responsibilities:

• As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

• Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes.

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.

• Work closely with the project team in the preparation of the project status reports and ensure timely submission.

• Participate in client meetings for project status updates and document action points where needed.

Internal ref: H

Regards,

Lini

Recruitment Consultant

R22108463

We are seeking for an individual who is passionate about numbers, data and translating data into actionable insights that can drive decisions. Driven by curiosity and a desire to improve systems, you will be the data champion of Providend Holding Private Limited and its subsidiaries. You will develop data analytics strategies, manage the implementation of data analytics initiatives, while assisting with strategic decisions on data analytics platform. You will take responsibility in managing our databases, consolidating data from siloed systems into a centralized data platform, ensuring data integrity and developing reports.

On daily operational tasks, you will focus on the following areas:

1. Data Cleaning and Preparation: this includes filtering the data, handling missing values, and preparing the dataset for analysis to ensure accuracy and relevance.
2. Data Exploration and Analysis: use statistical tools and techniques to explore and analyse data, identifying patterns, relationships and trends.
3. Data Visualization: create visual representations of data findings through charts, graphs and dashboards to make the data understandable.
4. Reporting:prepare reports and presentations to communicate the insights and findings from the data to stakeholders, which can influence policy and decision-making processes.
5. Collaboration: work with other departments to understand their data needs and help them make informed decisions based on data insights.

To be successful in this position, you will be someone who is/has:

• Bachelor’s degree in data analytics
• Ability to work with stakeholders to assess business requirements and needs, and translate them into non-technical terms
• Ability to analyse existing tools and databases to provide data solution recommendations
• High-level experience in methodologies and processes for managing large-scale databases
• Demonstrated experience in handling large data sets and relational databases
• Working experience of Data ETL is a must
• Proficiency in process mapping tools, databases and ERP systems
• Hands-on knowledge in SQL and Python programming language is a must
• Experienced in handling huge data on Excel/CSV
• Good written and verbal communication skills
• Can-do attitude, good posture, problem solving mindset
• Initiative, drive and exceptional attention to details
• Tenacious and possesses a strong work ethic
• An independent worker, able to work without much guidance
• A strong team player
• Excellent organisational, problem-solving and multi-tasking skills

Desirable Skills:

• Data analytics services on AWS (e.g. Data Firehose, Kinesis, S3 Data Lake, Glue, QuickSight etc.) or Azure (e.g. Data Factory, Stream Analytics, Event Hubs etc.)
• Working experience in financial institutions is a plus

My client is a leading multinational firm currently looking for a Salesforce superuser to join their Singapore office and play a key role in managing and supporting Salesforce applications across their Global operations.

Responsibilities:

• Manage and support Salesforce applications globally, ensuring optimal performance and reliability.
• Work closely with business stakeholders to understand and document business needs related to Salesforce functionality.
• Translate business requirements into technical solutions within the Salesforce platform.
• Serve as the Salesforce subject matter expert (SME), providing guidance and support to users.
• Collaborate with IT and other departments to implement system integrations and ensure seamless data flow between Salesforce and other business systems.
• Configure, customize, and maintain Salesforce features, including but not limited to: custom objects, fields, workflows, process builder, and reports/dashboards.
• Conduct regular training sessions for end-users to ensure effective utilization of Salesforce capabilities.
• Assist in troubleshooting and resolving technical issues related to Salesforce applications.

We thank you for your interest in this position and regret that only shortlisted candidates will be notified.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.

· Should have 4+ years’ experience in application support activity.

· ITIL certification.

· Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems

· Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

· Strong knowledge in XML, SQL, PL/SQL, MQ, CFT and Control-M.

· Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

· Excellent communication and interpersonal skills.

· Strong analytical and troubleshooting skills.

· Autonomous, self-motivated and excellent team player.

About the Role:
We are seeking a highly motivated Metadata Specialist to join our team. In this role, you will play a key part in the implementation and management of metadata to support enterprise data governance and compliance initiatives. If you have a strong background in data management, problem-solving, and stakeholder engagement within the financial services domain, we’d love to hear from you.

Key Responsibilities:

• Manage metadata activities across the entire lifecycle, including collection, quality control, and maintenance.
• Conduct thorough reviews of metadata to ensure accuracy, quality, and compliance with organizational governance standards.
• Provide recommendations on metadata improvements based on stakeholder input and governance guidelines.
• Support the onboarding of stakeholders, particularly within financial institutions, into the organization's data governance and compliance roadmaps.
• Collaborate with cross-functional teams to ensure metadata aligns with enterprise data management objectives.
• Identify, analyze, and resolve metadata challenges to support effective data discovery and utilization.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience with metadata management, quality control, and governance processes.
• Strong problem-solving skills, with the ability to analyze complex metadata issues and provide actionable solutions.
• Experience in stakeholder engagement, particularly in guiding financial institutions through data governance frameworks.
• Excellent communication and interpersonal skills to collaborate with various teams and stakeholders.

Preferred Qualifications:

• Familiarity with enterprise data governance tools and platforms.
• Experience in metadata management within financial institutions or highly regulated industries.
• Knowledge of compliance and data governance best practices.

EA License: R1873481

Company EA License: 11C4879

Key Responsibilities:

• Collaborate with business users to validate requirements using use cases during the prototyping phase.
• Conduct activities such as interviews, workshops, document reviews, and shadowing to refine requirements.
• Plan and prepare for system implementation tasks, including Target Operating Model (TOM) development and Business Requirements Document (BRD) creation.
• Monitor user task progress, address issues and risks, and provide resolution support.
• Provide local insights and feedback to project planning efforts in coordination with the Area Project Manager (PM).
• Report regional progress, challenges, and successes to Business Analyst (BA) leads.

Qualifications:

• Bachelor’s degree in any relevant field.
• Experience on either:
• 1.Hands-on experience with package system implementation, particularly Flexcube or Duco.
• 2.Data Governance. Data Mapping.Experience with AI Utilitization. Hands on experience in MS Access, Excel, Marcos and UIPath (RPA)
• Expertise in customer master data, customer report distribution, reconciliation, and related processes.
• Core Banking experience is a MUST
• A minimum of 5 years experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Proven track record of successful project implementation, ideally in large-scale projects.
• Willingness to travel within the APAC region to collaborate with Middle- and Back-Office teams.
• Attention to detail with the ability to produce precise and comprehensive docume

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Maintain, manage and modify all software systems, tools, and applications.
• Coordinate with developers to build and implement technology solutions.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Preparation of documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.
• Excellent communication skills and problem-solving abilities are essential.

Position Summary

The Lab Analyst will be working in the Analytical Service Laboratory in compliance with ISO/IEC 17025 standards, plays a multifaceted role that encompasses precise chemical analysis, adherence to quality management systems, assist in the analytical method development, handling LIMS platform and active participation in production-related activities. This position is designed to contribute to the laboratory's commitment to ISO/IEC 17025 standards and involve in CAPA for sample analysis while also supporting production processes to meet organizational objectives.

Major Position Responsibilities

The Lab Analyst, will be responsible for maintaining compliance of laboratory activities with Employee Health and Safety (EHS) requirements which includes adhering to all quality and the laboratory's standard operating procedures, including those for calibration and maintenance of equipment and performing routine maintenance on laboratory equipment and instruments. The Lab Analyst works with minimum supervision and independently in the laboratory, plant and/or manufacturing area, he/she will also be able to coach and collaborate with junior staff including the production team or other teams in the organization when required. He/she is a team player that can work independently, organized, and possesses good analytical and communication skills. In addition, the Lab Analyst should implement continuous improvement initiatives and activities for the laboratory.

Principal Duties and Responsibilities

• Perform daily analysis of internal and external samples including urgent analysis requirements to support plant product, IQC,Raw materials samples, onsite plant UPW monitoring.
• Perform analysis qualitative and quantitative chemical analyses or chemical experiments in laboratories for quality or processcontrol or to develop new products or processes.
• Daily calibration/standard preparation, analytical instrument tuning and performance monitoring, performmaintenance/troubleshooting when necessary and keep track on the parts/consumables.
• Data key in LIMS, make calculations and interpret test results to determine if process changes are needed.
• Chemical inventory and waste disposal management.
• Set up, operate, and maintain laboratory instruments and equipment, such as spectrophotometers, chromatographs, and flameionization detectors.
• Clearly labelling of all chemicals for storage and disposal of chemicals in a safe and responsible manner.
• Keep accurate and up-to-date records of all calibrations and maintenance.
• Performs other duties as assigned by the Lab Manager.

Education Background and Experience

• Min. Diploma in Chemistry or chemical-related discipline
• 3-4 years of experience in the chemical manufacturing industry.
• Possess knowledge and experience in 1- 2 years ICPMS/OES.
• Possess some experience supervisory skills or competency in ISO/IEC 17025
• Experience in writing SOP.
• Possess skills in method validation.
• Gas Chromatography FID detector skills will be an added advantage.
• Must have experience in analytical laboratory setting.

Other information:

• Able to differentiate colors for work purposes
• Able to handle acid/base chemicals and solvent for work purposes
• Clean room and non-clean room area in laboratory.
• Protective clothing, such as gloves, aprons, and safety glasses, are worn usually while working in a chemical laboratory.
• May need to enter plant or manufacturing area for Online measurement Ultra-pure water monitoring and retain sample storage area.
• Working overtime when required

Overview of the Firm

The firm was founded in 2001 by investment professionals seeking an independent and conflict-free adviser to provide portfolio construction advice and rigorous analysis of investment opportunities. From its initial focus as the "money managers to the money managers" with a base of 70 clients, Partners Capital has grown to become an adviser to small to mid-sized endowments and foundations as well as institutional scale private clients, prominent family offices and successful entrepreneurs across the U.S., U.K., Europe and Asia. Endowments have become a large proportion of the institutional client base, which includes Oxford and Cambridge Colleges, and many of the most highly respected museums and charitable foundations located around the world.

Among Partners Capital services are bespoke, outsourced investment solutions for endowments, foundations and tax-efficient and tax-deferred investment strategies for taxable private clients. For endowments and foundations, Partners Capital advises both entire portfolios as well as separate specialty strategies, such as Private Equity or Asian-focused all-asset-class strategies.

Partners Capital deploys an investment philosophy that embraces many of the powerful diversification benefits of the "endowment model" of investing, but with a more dynamic approach to asset allocation, which seeks to clearly delineate between performances derived from market factors as opposed to the skill of individual managers.

Today, with $50B+ in assets advised, Partners Capital's clients comprise an approximately equal mix of private individuals and institutional clients. Many of our clients are among the most sophisticated investors in the world, with a sound understanding of investment principles and experience across multiple asset classes.

Due to continued growth in our assets under management, we are looking for a small number of individuals who are passionate about investing to join us as an Analyst in our Singapore office.

Investment Analyst Job Description

Portfolio Management: The Investment Analyst is expected to support Investment Principals with the management, maintenance, and monitoring of client investment portfolios. This entails reviewing clients’ balance sheets, preparing investment and portfolio analyses, brainstorming recommendations relating to client portfolio asset allocation, portfolio performance and currency exposure reviews, and preparing presentation materials for client meetings. The role requires a high degree of numeracy, strong Excel and PowerPoint skills, and an ability to produce zero-defect work to tight deadlines, often while working on several tasks concurrently. With support and training, the Investment Analyst is expected to grow into a position to attend client meetings and develop relationships with clients.

Investment Analysis: The Investment Analyst will be assisting senior investment research members with the identification of promising investment theses and conducting due diligence on asset managers. The Investment Analyst will drive the quantitative analysis that forms the cornerstone of all research projects. The role requires a high degree of numeracy, strong Excel modelling skills and the willingness and ability to understand (often complicated) investment strategies. Over time, the Investment Analyst will be expected to develop one or more specialist areas of expertise, manage relationships with managers in those areas and be able to identify and sponsor new investments in those areas through the investment process.

Other:In addition to the above, the Investment Analyst will be expected to contribute to other areas of the business which might include: participating in business development, research on specific investment topics, or assisting with office operations.

Investment Analyst Attributes

The ideal candidate is intellectually curious and possess strong quantitative and analytical skills with an active interest in investment and capital markets. Good problem-solving and interpersonal skills and the ability to thrive in a collaborative working environment are essential. Intimate knowledge of Microsoft Office is needed.

Candidates that are University graduates expecting a 1st or upper 2ndclass degree (or equivalent) or those with up to 3 years’ working experience will be considered for the role. University graduates should have relevant working experience from prior internships.

Candidates considering careers in asset management, investment consulting, hedge funds, investment banking, private equity or management consulting who want to develop investment insight from investing across asset classes and from evaluating and selecting the best asset managers are likely to find the opportunity at Partners Capital compelling. Prior industry experience would be advantageous.

Remuneration and Development

We offer a competitive package including long term performance related incentives. Partners Capital is committed to development of its staff and provides extensive on-the-job learning opportunities as well as support for pursuit of formal qualifications such as Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc.

Application Details

We are accepting applications for our Singapore office. Please submit your CV and a brief cover letter stating your motivations for applying.

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Responsibilities:

• Develop and implement comprehensive user experience strategies aimed at enhancing company monetization, focusing on key user experience metrics such as product/service quality, user engagement, renewals, and referrals.
• Lead operational strategies for monetization teams to drive high-quality performance and results.
• Act as a primary support contact for customer-facing teams (Customer Success, Curriculum), enabling them to deliver superior user experiences.
• Continuously refine strategies and SOPs to optimize the workflows of customer-facing teams, improving team productivity and efficiency.

Requirements:

• Bachelor’s degree required;
• Proven expertise in data analysis, with strong communication and problem-solving skills.
• Demonstrated project management skills with a goal-oriented, user-centric mindset.
• 3-5+ years of experience in data-driven operational roles.
• Skilled in managing escalated cases and delivering appropriate customer resolutions.
• Excellent team player with the ability to collaborate effectively with diverse stakeholders
• Proficient in using CRM systems and related tools.

Job Description:

• Bachelor’s Degree in Banking & Finance/ Business Management or related field.
• Preferably 1-2 years’ relevant experience in a Finance Institution, Audit or Consultancy firm.
• Fresh grads with relevant internship experience in Finance, Audit or Consultancy may apply.

Essential:

• Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting dashboard). Strong in data analysis using excel.
• Excellent internal communications, written and verbal communication skills.
• Possesses strong analytical and troubleshooting skills.
• Strong Attention to details. Understand the importance of data discipline.
• Willing to learn attitude.
• Able to handle confidential data in a professional manner.
• Good experience in managing/responsible/implementing business process improvement.
• Experienced as a PMO support in Bank Projects will be a plus.

Responsibilities:

• Create PR/GR/Extract reports using SAP system.
• Process invoice payments.
• Financial Data Management - Ensuring accurate/up-to-date data entries.
• Work with various senior managers to monitor utilization of budget.
• Aids in software, hardware contracts renewal and budget oversight.
• Aids in project budget oversight.
• Prepare monthly financial dashboard reports.
• Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.
• Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Job Summary:

We are seeking a meticulous and driven Data Analyst to join our Contact Center team. This role involves analyzing data to support operational decision-making and drive process improvements within our contact center. The ideal candidate will be adept at extracting, cleaning, and interpreting data, with the goal of enhancing customer experience, efficiency, and overall performance.

Key Responsibilities:

• Extract, clean, and consolidate data from multiple sources to produce daily, weekly, and monthly reports.
• Write and optimize SQL queries for efficient data retrieval.
• Respond to ad-hoc data requests from projects and management, delivering timely and accurate insights.
• Collaborate with developers to automate reporting processes.
• Serve as a point of contact for project data-related inquiries.
• Analyze contact center performance metrics, including call volumes, response times, and customer satisfaction.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to guide strategic and operational decisions.
• Work with management and various departments to derive actionable insights and recommendations.
• Support the rollout of process improvements based on data insights.
• Ensure the accuracy and integrity of data across all reporting.
• Assist with demand forecasting and capacity planning using historical data trends.
• Stay informed about industry best practices and emerging technologies in data analysis.
• Perform other related duties as assigned by management.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics, or a related field.

Experience: 1–3 years of experience in data analysis, ideally in a contact center environment.

Technical Skills: Proficient in data analysis tools such as Excel, SQL, and Python. Experience with data visualization platforms, including Tableau, Power BI, or AWS QuickSight.

Communication: Strong written and verbal communication skills; able to effectively present insights and recommendations.

Problem Solving: Detail-oriented with strong analytical and critical-thinking skills.

Self-Motivation: Proactive and able to work independently with minimal supervision.

Time Management: Excellent organizational skills with the ability to manage multiple priorities and perform under pressure.

Quality Focus: High attention to detail, ensuring data accuracy and integrity.

Knowledge of Analytics: Familiarity with statistical analysis, modeling, and data visualization techniques.

JOB FUNCTION AND RESPONSIBILITY

1. Provide quality technical reports and solutions to customers and team
   • Develop, maintain and improve on existing client reports and structure
   • Support technicians to develop and/or create simple service report
   • Ensure standardization and accessibility of reports to all staff
   • Extend business from potential and existing customers to acquire sales leads and/or sales for report services
2. Troubleshoot technical problems
   • To assist all employees with one-on-one questions on any technical related topics on an ad-hoc basis
3. Develop and conduct quality assurance checks

• Devise a plan, investigate and monitor situations whereby our technicians did not manage to solve customers’ problems
• Develop and conduct service audit checklists to ensure that technicians perform a consistently high service quality

1. Ensure Workplace Safety and Make Ready to Work Preparations
   • Enforce compliance to applicable workplace safety and health (WSH) regulations and usage of personal protective equipment (PPE)
   • Create risk assessments associated with pest management work on site to establish safety procedures and protocol
   • Create maintenance checklist for safety and functionality checks on tools and equipment
2. Plan & Review pest management operations
   • Develop Standard Operating Procedure for technicians
   • Establish action plans to enhance the effectiveness of pest management operations
   • Procure and allocate mechanized and automated equipment for pest management work
   • Attend new product launches for operations and service enhancements
   • Interpret plans, specifications and government regulations for various chemical agents
   • Regulate the use of pesticides. Monitor the usage level and put up a purchase requisition for pesticides when supplies are low. Ensure pesticide rotation
3. Plan and provide technical training
   • Structured learning: Develop, schedule & conduct one to two in-house technical or non-technical teach-in sessions
   • Imparting knowledge from external training: Conduct training for every external training that you have attended
   • Inviting people of expertise to conduct free or paid training to the entire company
   • External training: Develop and conduct external training as a value added service to our customers. Acquire sales leads and/or sales for these type of external training whenever possible
   • Develop a training plan for new employees
   • Develop training records to ensure that they received proper training and are qualified to treat each specific pest /problem
4. Manage Client’s request

• Ensure positive client experience by ensuring positive experience in customer communication and smooth operation for the services rendered

1. Any other duties as and when assigned

Business Analyst
Key Responsibilities

• Understand Business Needs:
  Partner with business teams to gather citizen/business requirements using human-centric, visual methods such as service journeys. Develop and present the appropriate business case.
• Requirement Analysis:
  Work with GovTech and project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Technology Evaluation:
  Recommend suitable technologies aligned with GovTech’s technology directions (e.g., cloud-based solutions, enterprise architecture, SG Tech Stack) and modernization of legacy systems.
• Development Methodology:
  Identify and implement the appropriate development methodology (e.g., Agile, Waterfall) in an Outsourced, Co-Sourced, or In-house environment.
• Testing & Deployment:
  Plan, review, and conduct testing and data conversion to ensure specifications are met. Drive system or product readiness for smooth deployment, adoption, and operations.
• Continuous Improvement:
  Analyze the impact of requested changes, propose improvements, and address changing business needs. Collaborate with support teams to resolve technical issues during the Operations & Maintenance phase.

Experience and Skills Needed

• Educational Background:
  Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• Work Experience:Minimum 3 years of experience for the Consultant role.
  Minimum 5 years of experience for the Senior Consultant role.
  Experience in at least one full software/product development cycle, preferably using Agile Methodology.
  
• Core Competencies:Proven expertise in IT business analysis, application solutioning and design, and testing.
  Strong understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management.
  Analytical, conceptualization, and problem-solving skills.
  
• Communication Skills:
  Excellent oral and written communication skills, with the ability to effectively pitch ideas and influence stakeholders.

Website User Behaviour Documentation:

• Analyse and document the current user journey on the website, identifying key touchpoints, user interactions, and behaviours.

• Map out website features and functionalities, including forms, navigation flows, and user inputs.

• Collaborate with UX/UI and development teams to gather additional insights and ensure documentation accurately reflects the user experience.

• Identify areas for process improvements based on observed user behaviour and document recommendations for optimization.

API Behaviour Documentation:

• Document existing API functionality, including endpoints, request/response structures, authentication, and error handling.

• Work with technical teams to analyse API behaviour, identify dependencies, and ensure comprehensive documentation.

• Create and maintain detailed documentation outlining how APIs interact with the website and other systems.

• Work with developers to identify gaps or issues in API functionality and document solutions or improvements.

Vendor Requirement Clarification:

• Set up and manage calls with external vendors to clarify requirements for integration, functionality, and data exchange related to the website and APIs.

• Develop a clear agenda for vendor calls and ensure that all relevant questions are addressed during meetings.

• Document and communicate vendor responses and requirements clearly to internal stakeholders, ensuring proper alignment.

• Follow up with vendors to resolve any ambiguities or discrepancies and ensure that all technical requirements are captured accurately.

Collaboration & Communication:

• Work closely with internal teams, including product owners, developers, QA, and UX/UI designers, to gather insights and ensure alignment on website and API requirements.

• Provide clear, detailed documentation that is easy to understand by both technical and non-technical stakeholders.

• Act as the point of contact between internal teams and external vendors, ensuring smooth communication and effective problem-solving.

• Ensure that all documentation is regularly updated to reflect changes in user behaviour, website features, and API functionality.

Required Qualifications:

Education: Bachelor’s degree in Business Analysis, Information Technology, Computer Science, or a related field (or equivalent work experience).

EXPERIENCE:

• 3+ years of experience in business analysis, with a focus on web and API documentation.
• Strong experience working with external vendors to clarify requirements and document technical specifications.
• Proven track record of creating clear, concise, and detailed documentation for both technical and non-technical audiences.
• Hands-on experience with documenting API integrations, web behaviours, and user flows.

SKILLS & KNOWLEDGE:

• Solid understanding of web technologies (HTML, CSS, JavaScript, APIs, RESTful services, etc.).
• Proficiency with business analysis and documentation tools (e.g., JIRA, Confluence, MS Visio, or similar platforms). Experience with API testing tools like Postman or Swagger, and knowledge of common API protocols (REST, SOAP).
• Familiarity with web analytics tools (e.g., Google Analytics, Hotjar) to analyse and document user behaviour.

SOFT SKILLS:

• Strong communication and interpersonal skills, capable of interacting with both technical and business stakeholders.
• Excellent organizational skills with the ability to manage multiple projects and tasks simultaneously.
• Detail-oriented with a focus on accuracy and completeness in documentation.
• Strong analytical and problem-solving skills, with the ability to break down complex systems and processes.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Data Source Visualization
• Visualization of the resource systems, files and filed information for creating internal /external reports.
• Data mapping of downstream systems.
• Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them
• Provide Local insights and feedback to project planning with Area PM
• Other regular reporting such as regional progress, challenges and success to Area PM

Requirements:

• Understanding of downstream data flows for report creation
• Hands-on experience of using MS Access, Excel macro and UiPath (RPA)
• Experience of implementation of information systems
• Experiences in bank industry as a bank employee, or experiences of service provision to bank industry as a consultant
• Experience in project implementation from user side
• Experience in utilization of AI(expected to consider how to utilize Wiz Chat in this PJ)
• Willingness to undertake travel within the APAC region to interact in person with Front-, Middle- and Back-Office teams to gather the necessary requirements
• An acute attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

• MNC
• Working Hour: Monday to Friday 9am to 6pm
• Location: Central (Near MRT)
• AWS & VB provided

Job Responsibilities:

• Ensure data accuracy, completeness, and integrity through validation, cleansing, and normalization.
• Manage and update databases, data warehouses, and repositories for consistency and accessibility.
• Perform data migration, standardization, and regular audits for quality assurance.
• Recommend process improvements and best practices in data management.
• Collaborate with outsourcing teams on data processing tasks.
• Work with stakeholders to define data requirements and KPIs.
• Create and maintain Power BI dashboards to deliver actionable insights.

Job Requirements:

• Bachelor's degree in Business Analytics or a related field.
• 2–3 years of experience in master data management or a similar role.
• Proficient in Excel, SQL, and data analysis automation.
• Experience with MSSQL and PL/SQL development is a plus.
• Skilled in using Power BI for data visualization, reporting, and KPI creation.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Position Overview
We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will possess a strong background in technology business analysis or software development, with a focus on business applications in the investment and banking industries. You will play a key role in bridging the gap between business needs and technical solutions, ensuring successful delivery of projects while fostering collaboration across teams. We are hiring from Mid to Senior Level BA.

Key Responsibilities

1. Business Analysis and Stakeholder Management: Conduct detailed business analysis functions, including gathering and documenting requirements, creating BRDs, FSDs, use cases, and visual models.
   Collaborate with senior-level stakeholders across different business units to align expectations and gain buy-in for proposed solutions.
   
2. Solution Design and Software Delivery: Design and recommend solutions based on in-depth analysis of business processes and technical requirements.
   Support software test planning and execution, ensuring alignment with business goals and technical feasibility.
   
3. Project Delivery and Agile Methodology: Work in an Agile environment, driving project delivery with a strong focus on timelines and quality.
   Contribute to sprint planning, stand-ups, and retrospective meetings to enhance Agile processes.
   
4. Technical Expertise and Collaboration: Utilize hands-on experience with ETL/ELT processes, SQL, API integrations, and database design to support business solutions.
   Work closely with software developers, UI/UX designers, and vendors to ensure adherence to financial application workflows, UI/UX standards, and software engineering best practices.
   
5. Production Support and Vendor Management: Provide production support for business applications, troubleshooting and resolving issues in a timely manner.
   Manage vendor relationships, ensuring timely delivery of project milestones and addressing technical queries.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimally 3 to 5 years of relevant experience in technology business analysis or software development, with familiarity in business applications for investment or banking industries.
• Proficiency in SQL, API integrations, and ETL/ELT processes.
• Strong knowledge of Agile methodology, workflow design, and UI/UX principles.
• Experience in documenting business processes, BRDs, FSDs, use cases, and visual models.
• Excellent interpersonal and communication skills with the ability to manage and align expectations of senior stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.

A growth mindset, team-player attitude, and confidence to work independently.

Advantageous:

• Relevant knowledge and experience in Fixed Income, FX, Futures and Options, Derivatives and OTC product, regulations and compliance.
• Experience in data management and operations in public market.
• Experience in data remodeling and migration projects.