Job Description

The successful candidate will be part of the Cloud & Platforms team.

He/She will be responsible for the following:

• Deep exposure to on-premises Linux and/or Windows administration on VMWare including SAN and storage solutions.

• Perform system administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation, and processes.

• Provide a focus on automation and Infrastructure-as-Code (IaC) to improve agility using tools such as Ansible, Python, and Terraform.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 5 years of IT experience with at least 3 years of hands-on experience in a similar role.

• Experience managing both Unix (Linux and/or AIX) and Windows servers. Expert level (e.g. certified) in one at least one: covering installation, configuration, security, networking, storage, patching, hardening etc.

• Experience working in VMWare environments.

• Practical experience administering SAN and related storage technologies.

• Experience with Python/Ansible scripting skills for provisioning and automating dynamic infrastructure.

• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, storage, networking, internet protocols, operating systems, scripting & monitoring tools and IT Security.

• Experience in Agile methodologies, DevOps, CI/CD and related tools preferred.

• Strong analytical, project management, communications, and interpersonal skills.

Job Summary:
The IT Manager will oversee the company’s technology infrastructure, with a strategic focus on supporting data science initiatives, AI-driven projects, and advanced analytics. This role requires a strong understanding of data science processes, machine learning models, and AI implementation to enable data-driven decision-making across the organization.

Key Responsibilities:

• Data Science and AI Strategy: Collaborate with data scientists to understand their requirements for data, processing power, and infrastructure to effectively support machine learning and AI initiatives.
• Infrastructure for Machine Learning: Ensure that IT infrastructure can support machine learning models and AI applications, including the provision of high-performance computing resources and cloud-based platforms.
• Data Integration and Accessibility: Facilitate access to data from multiple sources (e.g., CRM, ERP, inventory, e-commerce) by ensuring that relevant datasets are available and accessible for data science projects while maintaining data security and compliance.
• Model Deployment and Monitoring: Work with data scientists to operationalize machine learning models, setting up the necessary infrastructure for model deployment, monitoring, and continuous improvement.
• AI and ML Tools Management: Evaluate and implement AI/ML platforms, tools, and technologies that streamline data science workflows, including model training, testing, and deployment environments.
• Cybersecurity and Compliance: Oversee data security protocols to ensure the integrity of data used for AI applications, particularly around personal and sensitive information. Ensure compliance with data privacy regulations
• Collaboration with Data Science and BI Teams: Work closely with data science and BI teams to understand their needs, support data visualization initiatives, and provide technical guidance for large-scale data analysis.
• System Optimization and Performance: Manage IT systems to ensure optimal performance, especially those related to data-intensive applications, and implement scalability solutions as data volumes grow.
• Cross-Department Collaboration: Facilitate communication between data science, IT, and other departments to align on data usage and AI strategy across the organization.

Required Skills and Qualifications:

• Bachelor’s degree in Information Technology, Data Science, Computer Science, or a related field; master’s degree is a plus.
• 7+ years of experience in IT management, with a strong understanding of data science methodologies, machine learning, and AI tools.
• Proficiency in data science platforms and tools (e.g., TensorFlow, PyTorch, Jupyter notebooks) and cloud services supporting AI (e.g., AWS SageMaker, Google AI Platform).
• Strong knowledge of data governance, data privacy regulations and compliance best practices.
• Experience in overseeing model deployment processes, including MLOps and AI lifecycle management.
• Familiarity with BI and data visualization tools (e.g., Tableau, Power BI) and the ability to support data storytelling initiatives.
• Strong leadership skills, with experience managing cross-functional teams and implementing complex IT projects.

What We Offer:

• A collaborative and supportive work environment.
• Opportunities for professional growth and career development within Mister Mobile.
• Medical, TCM, optical, and dental claims.

Responsibilities:

Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
Apply extensive knowledge of the client's business and industry to develop requirements specifications.
Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
Develop visualization, user experience and configuration elements of solution design.
Execute and coordinate requirements management and change management processes.
Develop and maintain internal and external relationships to support management of scope and expectations.
Participate in proposals, feasibility studies, implementations, and new business development.
Operates as a team member and as a team leader. Advise on methods to improve business processes.
Consider the business implications of the application of technology to the current and future business environment.
Develop and execute acceptance test plans and test cases.
May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

We have an opening for the following position:

Information Systems Assistant Manager

Responsibilities:

• Provide user support
• Managing information technology and computer systems
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Preserve assets, information security and control structures
• Install, configure, and maintain desktop operating systems and applications
• Provide Windows Server (2012/2016/2019) administration
• Provide Microsoft 365 administration

Requirements:

• Good networking skills
• Good communication and interpersonal skills
• Strong problem-solving, critical thinking and decision-making skills
• Advanced leadership and conflict management skills
• Excellent attention to detail
• Great project management skills, including organization, planning, time management and prioritization
• Experience with Windows Desktop OS
• Experience with Windows Server OS
• Experience with Microsoft 365

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

Responsibilities:

Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
Apply extensive knowledge of the client's business and industry to develop requirements specifications.
Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
Develop visualization, user experience and configuration elements of solution design.
Execute and coordinate requirements management and change management processes.
Develop and maintain internal and external relationships to support management of scope and expectations.
Participate in proposals, feasibility studies, implementations, and new business development.
Operates as a team member and as a team leader. Advise on methods to improve business processes.
Consider the business implications of the application of technology to the current and future business environment.
Develop and execute acceptance test plans and test cases.
May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R1548745> <Teoh Shiau Swang>

Job Scope
Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (MS Active Directory, Exchange, Oracle, SQL Server, Windows, VMware, and UNIX servers).

Python / PowerShell Scripting Language
Manage and support Storage systems, including vulnerability remediation, capacity management, configuration management, provisioning and zoning of new servers using SAN switches.
Analyse backup software performance accordingly to meet client needs and monitoring of scheduled backups to ensure success or take remedial action for failures
Provide backup system data statistics to management.
Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
Monitor usage and performance of storage and perform capacity planning for storage growth to management.
Manage storage and backup changes through change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Ensure service levels meet requirements. Propose and implement action plan when required.
Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
Identify, research, and resolve technical problems
Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision

24x7 Operations Support
​
Who we are looking for
Degree/Diploma in Computer Information system or related field
Preferred knowledge in EMC Networker / EMC Data Domain / VEEAM
Proficient in storage and backup

Python / PowerShell Scripting Language is must
3 - 5 years relevant working experience (Preferably in Business Continuity Planning / Disaster Recovery)
Working knowledge in Veritas Netbackup / EMC ISILON / EMC VMAX / EMC POWERMAX would be good but not a must.
Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments.

Responsibilities

• Lead and mentor Deskside team, providing LI & L2 support to users
• Lead cross-functional teams in rolling out end-point related projects in coordination with involved vendors
• Lead cross-functional team for the participation of customer’s major event/meeting starting from preparation, dry-run sessions to the completion of actual event/meeting

Administrative Leadership

• Responsible, including talent acquisition, employee development and mentoring, and performance management
• Facilitate staff engagement and team improvement ideas with commitment to the enterprise and staff retention
• Support the advancement of staff competencies through the creation of development plans
• Assess the effectiveness of team responsibilities and accountabilities and make recommendations as needed
• Support and encourage an environment of innovation and learning so that the staff remains current with relevant technology and industry best practices that may enhance the services provided. Such an environment may include attendance at regional or national conferences staff members as appropriate
• Provide general technical assistance, consulting and direction to staff. Identify training needs and assist in developing training plans
• Assist in development, modification, review and maintenance of procedures and operations guide

Technical Leadership

• Coordinate the review and ongoing management of the Deskside support team
• Understand business needs and processes
• Lead the assessment, justification, implementation and integration of end point technologies including laptops, mobile devices and related devices and technologies
• Coordinate and support Temasek key events held onsite or offsite
• Engage stakeholders to understand business requirements and ensure smooth execution of events
• Support technology adoption of Temasek initiatives including Cloud-Infra and Application teams, supporting and performing tests
• Accountable for maintenance of end point devices
• Ensure that all end point systems stay up-to-date and compliant with updates and security patches
• Determine and identify opportunities for system improvement
• Provide response to system hardware and operating system software problems as necessary
• Facilitate and maintain relationships between vendors, assist in reviewing of contracts

Project Management

• Oversee, plan, lead, coordinate, and collaborate with external partners, to lead small to medium size projects through the appropriate phases of implementation and support throughout the cross functional team
• Collaborate with cross functional Project Manager, in directing the team to assist in initial scoping documents and resource estimates for new customer’s new technology implementations.

Requirements

• Degree holder
• Up to 8 years of relevant experience in end-user support and Microsoft technologies
• Ability to discuss technical issues effectively with technical professionals and non-technical users
• Strong understanding of the technology lifecycle and development methodologies
• Strong analytical skills including the ability to understand and document business/clinical processes, and the ability to identify opportunities to improve processes through technology
• Ability to manage project implementation teams and individuals, and monitor the deliverables of each team to ensure milestone completion
• ITIL-certified

Preferred Requirements

• Knowledge and/or hands-on experience in IT infrastructure

• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field (or equivalent experience).
• Certification in Quality Management (e.g., Six Sigma, ISO 9001 Lead Auditor, or similar) is a plus.
• Proven experience (typically 4+ years) in quality management or quality assurance roles.
• Strong knowledge of quality management systems, process improvement methodologies, and regulatory standards.
• Familiarity with industry-specific regulations (e.g., FDA, GMP, ISO) depending on the sector.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively across departments.
• Proficiency in quality management software, data analysis tools, and MS Office.

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

Join our team and play a crucial role in our continued growth and success!

At Pontiac Land, our Human Capital Vision is:

Each individual valued, respected and contributing.

Each team cohesive, learning and aligned.

Each leader serving, coaching and modelling excellence.

Exciting benefits and opportunities await talents who join us! We seek to offer the following:

• A nurturing and team-based culture, with structured training and career development opportunities
• Comprehensive medical coverage, health and wellness programmes and Flexible Benefits for customized suite of benefits
• Unique schemes and benefits and inclusive of employee rates at our hotels and retail mall, subsidized lunch, birthday leave, examination leave and volunteer leave.

Job Responsibilities

• Perform Patrolling duties for office towers/shopping malls/residential buildings
• Respond to emergencies which includes but not limit to lift traps, power failure, fire/security alarm activation
• Respond promptly to tenants and guests’ feedback and request
• Report of all security breaches and building defects
• Conduct routine checks to ensure workplace compliance to WSH and other legal requirements, Code of Practice and Singapore standards
• Provide high service standard to tenants and guests towards achieving customer delight

Job Requirements

• Minimum 1 year of related experience as a security officer (Candidates with relevant experience could be considered for a Senior role)
• Valid SIRD Security Licence is required
• Shift duty is required with overtime pay on an 8-hour rotating shift, 6 days a week

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• Familiarity with Cyber Security and Information Technology.
• Strong problem-solving and critical thinking skills.
• Effective communication and interpersonal skills.
• Basic knowledge in Cloud Security/Monitoring is a bonus.

What you can expect

As a Senior Cyber Security Analyst, you will play a crucial role in the team’s daily operations involving threat monitoring and detection. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation, or escalation.

What you will do

• Perform deep dives into suspicious security events by collating data from various sources, working across multiple GIS Control Teams, to determine if a critical system or data has been impacted.
• Must be able to identify, analyze and address problems to resolve issues whenever possible in way that minimizes negative impact and risk to the organization.
• Ability to work independently with initiatives and minimum supervision.
• Strong analytical skills/problem solving/conceptual thinking.
• Ability to work with Technical and Non-Technical business owners.
• Assist with internal projects and development efficiently.
• Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding.
• Must have strong leadership skills and qualities enabling collaboration with peers and various levels of management.
• Assist in supervision of teams and provide mentorship to junior analysts to equip them with basic skills needed during operation support.
• Actively participate and be involved in the evolution of process/procedure and tools used within the team.
• Learn and perform monitoring activities with the use of Cloud Technologies.
• Perform ad-hoc reporting and investigation as required.
• Perform Quality Assurance (QA) check against various queues.
• Willing to work weekend on a rotational shift basis.
• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Come join us to express your Andaz as Information Systems Executive if the following describes you.

• Provides technical assistance, advice to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
• Assists authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
• Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
• Assists to establish and implement procedures to ensure backup of data in any I.S. system.
• Rebuilds data corrupted by either hardware or software faults.
• Coordinates the timely handling of any software fault reports or enhancement requests.
• Assists to set up emergency procedures to continue the operation of the hotel in the event of system failure.
• Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel.
• Establishes necessary security measures to prevent unauthorised access to the I.S. systems.
• Carries out any other reasonable duties and responsibilities as assigned.

Your Profile

• Ideally with a relevant Certificate or Diploma in Information Technology
• Minimum 1 year of work experience in hotel operations
• Good problem solving, administrative and interpersonal skills are a must
• A can-do attitude

Benefits

• 5 days work week
• Duty meals and uniform provided
• Medical/Dental/Optical benefits
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Requirement

• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• According to the company’s long-term vision, formulate and integrate cybersecurity strategies into a companywide strategic plan by collaborating with cross-functional teams to design and implement secure infrastructure and application solutions
• Understand expectations of the company regarding continuous growth, establish concrete goals, and create mid-term strategies to achieve goals
• Drive the Global Cyber Defense Strategy, maintain ready forces and capabilities to conduct cybersecurity operations
• Anticipate future internal and external trends and implications and create appropriate cybersecuritymeasures
• Build understanding of cyber threats in each level. Develop detection & protection measures continuously, lead the technical solution implementations to be prepared to defend Santen from disruptive or destructive cyberattacks
• Ensure the security incident management process are executed properly by all parties by tracking the resolution process and making sure the known issues are addressed according to risk management methodology
• Lead the monthly operational meetings between SOC team and Santen, improve the overall process and ensure the KPIs are achieved
• Verify and continuously improve the Recovery Process performed during or after a security incident to ensure that it meets business requirements and is effective and practical
• Manage the Major Security Incident Management process, under Global Head of Information Security,and guide/train different stakeholders, including SOC team, DIT leaders and technical managers
• Support the Disaster Recovery and Business Continuity framework, initiatives, and execution
• Improve Santen’s cybersecurity maturity level by increasing overall awareness and providing security advice/insights on technical requirements to DIT and non-DIT leaders (both Information Systems and Industrial Control Systems global leaders)
• Lead global programs & project implementations, planning the delivery of risk mitigation solutions and answering technical questions, reviewing current security measures, recommending enhancements, and identifying areas of security weakness
• Perform technical risk assessments (IT & OT) of all new global solutions and third parties, identify potential gaps and make sound recommendations for mitigating the risks on a global scale
• Implement the Internal Cybersecurity Framework to support the state-of-art technologies and Santen regulatory and organizational requirements (ISO 27001, NIST, Data Privacy Laws)
• Implement and improve the Global Vulnerability Management Program focused on reducing the risk presented by vulnerabilities in Santen environment by continuously performing three core steps: Discovery, Reporting and Remediation
• Guide the technical teams (Global IT Infra, Regional IT Infra and Application teams, critical third parties) to make sure vulnerabilities are mitigated on a timely manner, perform the escalations on time
• Manage the global vulnerability scan and penetration test exercises
• Manage the relationship and contracts with the external suppliers to obtain the best value for Santen
• Determine the need for covering the risks on company’s threat landscape and continuously search for the most strategic product & services to deliver the needed capabilities
• Keep track of changes in Santen’s business, threat landscape, product innovations and rebalance according to the risk appetite
• Build and maintain robust partnerships with market leaders (e.g. Gartner, ISF) to deter shared threats in our industry
• Build close partnerships and implement efficient internal processes with business and technical teams to detect and mitigate threats before they can be exploited
• Lead projects to implement new cybersecurity solutions or frameworks by developing business cases or conducting opportunity studies when needed
• Understand projects and services specificities in a multi locations environment with many remote management situations
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs/SLAs in place or to be developed
• Maintain good working relationships with internal stakeholders globally, especially with Digital & IT management
• Support his/her Digital & IT peers in charge of infrastructure, service operations and business applications to provide the right information security advice or solutions allowing them to provide the contributions to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs in coordination with the governance in place. Challenge organization and governance in place to verify the company is obtaining best value and that vendors are meeting our information security needs and requirements
• Develop and own the budget proposal for the cybersecurity domain in accordance with the company guidance on budget directions
• Ensure financial governance and efficient use of resources to meet business objectives.
• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Perform ongoing security maturity level assessment to evaluate the effectiveness of security controls and explain the effectiveness to project teams, business stakeholders and senior management

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud) and digital assets.

Key Responsibilities:

• Act as the subject matter expert (SME) for the security systems owned by the security team.

• Recommend and drive cyber security solutions and initiatives to improve the organization's cyber security posture.

• Lead and drive major incidents towards mitigation and resolution in collaboration with multiple internal counterparts.

• Ensure excellent communication to stakeholders, providing timely and accurate updates during incidents.

• Respond to, assess, and investigate security events in collaboration with vendors.

• Coordinate with internal stakeholders such as applications, network, and infrastructure teams for investigations.

• Perform in-depth analysis and assess vulnerabilities, IOCs, cyber security intelligence, and open-source information to validate security risks and impacts, recommending appropriate countermeasures.

• Develop and maintain cyber incident response and handling playbooks for various threat scenarios.

• Recommend and implement tools to enhance detection, response, and recovery functions and overall security posture.

• Develop methodologies to identify threat adversary tactics, techniques, and procedures.

• Stay abreast of new and emerging cyber threats, attack vectors, etc., and assess their impact.

• Provide strategic guidance and oversight to vendors, ensuring adherence to agreed-upon SLAs and KPIs.

• Guide and mentor junior staff within the security operations team, providing support as needed.

• Perform any relevant ad-hoc duties as required.

Requirements:

• Degree in IT or related fields, with at least 6 years of relevant information security working experience.

• Professional security certifications (CISSP, CISA, CEH, GCIH, etc.) preferred.

• Hands-on experience with SIEM, EDR, XDR, UEBA and SOAR tools preferred.

• Strong in-depth working knowledge in Networking, Cloud, Active Directory, Windows and UNIX platforms, and Mitre framework.

• Knowledge of cyber security threats, vulnerabilities, hacking, and exploit methods, etc.

• Strong oral, written, presentation, and interpersonal skills.

• Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

• Able to work independently and in a team-oriented, collaborative environment.

• Experience in guiding and mentoring junior staff within a security operations team.

• Candidates will be considered for a senior role commensurate with their experience.

Job Summary
The Security Supervisor oversees daily security operations, ensuring safety and security at assigned premises. Responsibilities include supervising security officers, implementing security protocols, and maintaining a safe environment for staff, visitors, and assets.

Key Responsibilities

• Team Supervision
• Manage and schedule security officers.
• Ensure team compliance with company policies and security protocols.
• Conduct briefings and debriefings for security staff.
• Operations Management
• Oversee access control and patrol activities.
• Respond promptly to incidents and emergencies.
• Prepare incident and occurrence reports.
• Client & Stakeholder Coordination
• Act as the primary contact for clients regarding security matters.
• Liaise with authorities or emergency services when required.
• Training & Development
• Provide on-the-job training for security officers.
• Monitor team performance and suggest improvements.
• Compliance & Standards
• Ensure adherence to Singapore's PLRD (Police Licensing & Regulatory Department) requirements.
• Maintain accurate records and logs.

Requirements

• Valid Security Supervisor license from PLRD.
• Minimum 2–3 years of experience in a supervisory role.
• Strong leadership and communication skills.
• Ability to handle high-pressure situations and emergencies.
• Basic IT and reporting skills.

Work Schedule

• Rotating shifts (excluding night shifts), including weekends and public holidays.

Key Responsibilities:

• Manning of fire command center
• Patrolling duties of all areas in and surrounding Hotel
• Perform escort duties, traffic and crowd control management.
• Assisting guest with luggage during arrival and departure
• Performs other related tasks

Requirements:

• Minimum Secondary education.
• Must possess valid Private Security Identification Card and WSQ certification.
• Able to perform 3 rotating shifts.
• Good communication skills with pleasant personality.

Job Description:

• Guard and patrol properties

• Access and egress control

• Reduce crime inside and outside of properties

• Record all incoming and outgoing vehicles and visitors as well

• Maintain guard house environment to ensure tidiness and cleanliness.

Job Requirement:

• Must possess Security license

• Able to work night shift & Sun/PH

Key accountability (Main purpose of this job):

Reporting to the Security Executive and Security Supervisor, this role is responsible for ensuring the security and safety of all stakeholders (i.e. staff, students, parents, visitors and contractors etc) and property.

Responsibilities (Key areas of Responsibilities):

• Ensure strict adherence to all security SOPs and preventive measures at all times.
• Perform day to day operational duties including patrol, escort duties, traffic control and static duties such as security checks and visitor registration.
• Monitor security systems including the CCTV, Fire Alarm etc in the designated post.
• Observe and report any suspicious behavior of visitors, unauthorized removal of CIS property, criminal acts (e.g. theft or misconduct etc), safety or fire hazards, loss or accidents that could put CIS at risk.
• Enforce gate or school closure upon receiving instructions in the event of an evacuation or emergency.
• Undertake any other duties as assigned by the Senior Security Executive, Security Supervisor and/or Head of Facilities.

Requirements:

• Valid Security Officer licence under PLRD
• Minimum 2 years’ experience in a similar capacity
• Good communication and interpersonal skills
• Firm, tactful, observant, alert and maintains a pleasant disposition when handling visitors and/or stakeholders
• Physically and medically fit to handle security related duties
• Able to do shift work on a rotational basis: 7am to 7pm and 7pm to 7am

Responsibilities:

• Ensure that only authorized personnel are allowed entry into the company's premises
• Ensure compliance with all security protocols and policies
• Peacekeeping within the factory premises and the workers' dormitory
• Perform fire safety and security related duties during patrolling

Requirements:

• Positive work attitude
• Responsible and a good team player
• Able to communicate in English
• Must have security training/licence
• Relevant work experience is preferred

A Security Executive is responsible for overseeing the overall security operations of a company, organization, or specific site. This role typically involves the management of security personnel, ensuring the protection of assets, developing and enforcing security policies, and responding to security incidents. A Security Executive plays a strategic and managerial role in maintaining safety and security. Below is a detailed breakdown of the job scope:

1. Security Operations Management:

• Supervision of Security Personnel: Oversee the daily activities and performance of security officers and supervisors. Ensure that they are fulfilling their duties effectively and adhering to security protocols.
• Scheduling and Deployment: Plan and coordinate the deployment of security officers at various locations. Ensure adequate staffing levels for regular operations and special events.
• Incident Response: Lead the response to security incidents, ensuring that they are handled professionally and efficiently. Investigate incidents such as theft, breaches, or safety hazards.
• Patrol Oversight: Ensure that regular patrols of the premises are conducted to detect and prevent security breaches or hazards.

2. Policy Development and Enforcement:

• Create Security Policies: Develop and implement security policies and procedures to protect assets, personnel, and visitors. This includes emergency response plans, access control procedures, and protocols for handling security breaches.
• Enforce Compliance: Ensure that all security policies are followed by employees, contractors, and visitors. Conduct regular audits and inspections to ensure compliance with security regulations and company policies.
• Review and Update Policies: Regularly review and update security policies to reflect changes in organizational needs, legal requirements, and industry standards.

3. Risk Assessment and Security Planning:

• Risk Assessment: Conduct risk assessments to identify potential security vulnerabilities and threats to the organization or site. Recommend and implement measures to mitigate these risks.
• Security Plans: Develop comprehensive security plans for the organization, including contingency plans for emergencies such as natural disasters, fire, or active shooter situations.
• Site Inspections: Perform regular security inspections to ensure that security systems, access control points, and surveillance equipment are functioning properly.

4. Security Technology Management:

• Surveillance Systems: Oversee the installation, maintenance, and operation of surveillance systems (CCTV, alarm systems, and access control systems). Ensure they are properly monitored and that any suspicious activity is reported promptly.
• Access Control: Manage access control systems, ensuring that only authorized personnel have access to restricted areas. Review access control reports to detect any irregularities.
• Technology Integration: Work with IT teams to integrate advanced security technologies, such as biometric access, cybersecurity measures, and automated surveillance systems, into the company’s overall security strategy.

5. Incident and Emergency Management:

• Emergency Response: Lead the organization’s response to emergencies, including evacuations, medical emergencies, fires, or security breaches. Ensure that security officers are trained in emergency protocols and know their roles.
• Incident Reporting: Maintain detailed records of all security incidents. Ensure timely and accurate reporting of incidents to management and relevant authorities.
• Post-Incident Investigation: Conduct investigations into security incidents, theft, accidents, or breaches. Develop recommendations to prevent future occurrences and improve security measures.

6. Liaison and Communication:

• Internal Coordination: Serve as the primary point of contact for all security-related matters within the organization. Coordinate security activities with other departments, including HR, facilities, and IT.
• External Liaison: Establish relationships with external agencies, such as local law enforcement, emergency responders, and security service providers. Ensure timely communication and coordination in the event of a security incident.
• Client and Visitor Relations: Manage security concerns and expectations for clients, visitors, and VIPs. Ensure that security arrangements meet client expectations and industry standards.

7. Training and Development:

• Staff Training: Organize and conduct training programs for security officers, ensuring that they are well-versed in security procedures, emergency response, and the use of security technology.
• Awareness Programs: Conduct security awareness training for employees across the organization, educating them on basic security protocols, such as how to identify potential security risks and respond to emergencies.
• Continuous Improvement: Stay up-to-date with industry trends, new technologies, and best practices in security. Implement ongoing training and improvement programs to ensure that the security team is equipped to handle new threats.

8. Budget and Resource Management:

• Budgeting: Develop and manage the security department’s budget, ensuring that resources are allocated effectively for staffing, equipment, and technology.
• Cost Control: Identify cost-saving opportunities in security operations without compromising safety and effectiveness. Manage the procurement of security equipment, ensuring cost-effective solutions.
• Resource Allocation: Ensure optimal utilization of security personnel, equipment, and technology across the organization or site.

9. Regulatory Compliance and Legal:

• Ensure Legal Compliance: Ensure that the organization complies with local, state, and national security laws and regulations, including safety and data protection regulations.
• Health and Safety Regulations: Implement security policies that align with occupational health and safety standards. Ensure that security operations are designed to protect the health and well-being of employees and visitors.
• Incident Documentation: Maintain detailed and compliant records of security incidents, inspections, and audits as required by law.

10. Performance Monitoring and Reporting:

• Key Performance Indicators (KPIs): Develop and track KPIs for security operations, including response times, incident rates, and system effectiveness.
• Reporting to Management: Provide regular security updates and reports to senior management, including incident summaries, risk assessments, and recommendations for security improvements.
• Security Audits: Conduct internal audits of security procedures and practices to identify areas for improvement.

11. Corporate Security and Asset Protection:

• Asset Protection: Develop strategies to protect physical assets, intellectual property, and confidential information. Implement systems to safeguard high-value assets and critical data.
• Cybersecurity Integration: Collaborate with IT security teams to ensure physical security measures complement and enhance cybersecurity efforts.

12. Crisis Management and Business Continuity:

• Crisis Management Plans: Develop and implement crisis management plans to ensure the organization can continue operating during and after a security incident.
• Business Continuity Planning: Ensure that security measures support the organization’s broader business continuity and disaster recovery plans.

In summary, a Security Executive is responsible for developing, managing, and leading all security-related activities within an organization. This includes ensuring the protection of assets, managing security personnel, creating policies and procedures, overseeing technology systems, and responding to incidents. The role also requires strong leadership, risk management, and communication skills, as well as a deep understanding of security operations and industry best practices.

Work Experience:

• Security Experience: Typically, 5-10 years of experience in security roles is required, with at least some of that time in a managerial or leadership capacity. Experience in security-related industries is highly regarded. Security Supervisor and above with possession of own motobike.
• Supervisory Experience: Experience managing or supervising security teams is often essential. The Security Executive must have a track record of overseeing security personnel, including security officers, supervisors, and managers.
• Experience with Security Systems: Familiarity with physical security systems, such as CCTV, alarms, access control, and surveillance technologies, is important. Experience in evaluating and implementing security technology is often required.
• Crisis Management or Risk Assessment Experience: Experience in handling crisis situations, risk assessment, and creating security plans is highly valued.

Skills and Competencies:

• Leadership and Management Skills: Strong leadership skills are critical, as Security Executives are responsible for leading and managing security teams, coordinating with other departments, and liaising with external partners such as law enforcement or security vendors.
• Strategic Thinking: The ability to think strategically and develop long-term security plans is crucial. Security Executives need to anticipate potential threats and create proactive solutions.
• Risk Management: Experience in risk assessment and mitigation is essential, as Security Executives need to identify and address security vulnerabilities in the organization.
• Communication Skills: Excellent verbal and written communication skills are necessary to interact with senior management, security personnel, and external stakeholders. Reporting, policy creation, and incident response require clear and concise communication.
• Analytical Skills: Security Executives need strong analytical skills to assess risks, evaluate security trends, and implement effective measures. This includes the ability to analyze incident reports and security data.
• Technology Proficiency: Familiarity with security technologies, such as surveillance systems, access control, and security management software, is important. Some roles may also require knowledge of cybersecurity principles.
• Problem-Solving and Decision-Making: Security Executives must be adept at solving complex problems and making quick decisions, especially during emergencies or security incidents.
• Attention to Detail: Ensuring compliance with security policies, managing resources, and overseeing incident investigations requires a high level of detail orientation.

Knowledge of Legal and Regulatory Requirements:

• Legal Compliance: Security Executives must be knowledgeable about relevant local, state, and national laws related to security, safety, data protection, and employment. This includes regulations such as OSHA (Occupational Safety and Health Administration) standards.
• Health and Safety Regulations: Understanding occupational health and safety regulations is often required, particularly for security roles involving workplace safety and incident prevention.
• Data Protection and Privacy Laws: In organizations that handle sensitive information, Security Executives must understand data protection regulations, such as the General Data Protection Regulation (GDPR) or other local privacy laws.

Personal Traits:

• Integrity and Ethical Standards: Security Executives must have a strong sense of ethics and maintain high levels of integrity, as they are responsible for protecting people, property, and information.
• Calm Under Pressure: Security Executives need to remain composed and effective during high-stress situations, such as crises or emergencies.
• Proactive and Vigilant: A proactive mindset and the ability to identify risks before they become problems are critical in this role.
• Reliability and Accountability: The ability to be dependable and take ownership of security operations is essential for maintaining trust and ensuring the smooth functioning of security procedures.