Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Key Responsibilities:

• Provide hardware and software support for end-users, including basic server and network troubleshooting.
• Assist with remote access, Wi-Fi connectivity, and video conferencing issues.
• Perform antivirus updates, remote computing support, and network printer configuration.
• Ensure smooth operation of end-user systems, both remotely and on-site.

Qualifications & Skills:

• 2-4 years of hands-on experience in IT support (L1/L2).
• Strong communication skills in English and a customer-facing demeanor.
• Basic understanding of server and network support.
• Ability to troubleshoot issues related to video conferencing, remote access, and network printers.

Additional Requirements:

• Must be customer centrics and able to communicate effectively with clients.
• Location: Marina Bay Financial Center, with the flexibility to support users off-site.

A CNC Operator has many duties and responsibilities in any field of production. Some things expected of a CNC Operator daily include:

• Read and understand blueprint designs
• Set up machinery for production
• Rework metal to create the blueprint design
• Measure and verify all calculations prior to setting up the machinery
• Maintain a clean and organized working environment
• Complete routine maintenance of their machinery
• Enter all relevant codes to specify the feed, speed, and cut of any toolpath for a CNC

This position is responsible for, but not limited to, the following:

• Oversees and directs our CNC operations, ensures technical and process compliance, manages quality and production KPIs, and performs supervisory tasks.
• Ensures OEE of machining centers is within operational parameters.
• Responsible for the quality, production output, and scheduling of CNC machines.
• Performs the jobs of machinist or visual inspector as necessary.
• Conducts and oversees training for machinists and operators, introduces new employees to policies, and provides mentorship for CNC operations.
• Coordinates with managers to resolve inter-line challenges, recommends improvements to processes, and ensures alignment with organizational goals.
• Works with Process Engineering to implement new processes via LEAN principles and 5S. Familiar with lean manufacturing concepts and use daily in production.
• Collaborates with departments managers to resolves operations challenges, recommends improvements to processes, and ensures alignment with organizational goals.
• Acts as the technical and operational leader; motivates and guides employees to improve productivity, product quality, and efficiency.
• Extensive knowledge of machining expertise, familiarity with CNC programming, ensures quality compliance, and takes corrective action as necessary.
• Conducts and supports hiring, promotions, and disciplinary actions; manages production schedules and ensures all records are accurate and up to date.

Job Overview:
We are seeking a skilled Telecommunications Technician to support our mobile retail operations. The ideal candidate will install, maintain, and troubleshoot telecommunications systems, including mobile devices, network hardware, and customer-facing technology. This role is essential to ensuring seamless connectivity and excellent customer service in our retail environment.

Key Responsibilities:

• System Installation: Set up and configure telecommunications equipment, including mobile devices, routers, modems, and other network hardware.
• Maintenance & Troubleshooting: Diagnose and resolve technical issues with telecommunications systems, ensuring minimal downtime.
• Customer Support: Assist retail staff and customers with technical inquiries and provide training on device or system functionality as needed.
• Upgrades & Repairs: Perform software updates, hardware replacements, and general maintenance to optimize system performance.
• Network Optimization: Ensure efficient operation of network connections, including Wi-Fi and LTE/5G, within the retail environment.
• Documentation: Maintain accurate records of installations, repairs, and maintenance schedules.
• Compliance: Adhere to company policies and industry regulations regarding telecommunications and data security.

Job Requirements:

• Education: Prefer if have Diploma or degree in Telecommunications, IT, or a related field.
• Experience: Proven experience in telecommunications or IT support roles (3-5 years preferred).
• Technical Skills:Strong understanding of mobile device operations, network configurations, and telecommunications systems.
  Proficiency in troubleshooting and repairing hardware/software issues.
  
• Soft Skills:Excellent communication skills for customer and team interactions.
  Problem-solving mindset and ability to work under pressure.
  
• Other Requirements:Ability to work flexible hours, including weekends, to support retail operations.
  Physical ability to lift and install equipment if needed.
  

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank Operations Technology Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications

• Experience: At least 1 year of relevant experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
• Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field

Skills & Abilities:

• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

• To build and manage an operations team / department.
• To set-up production floor, equipment purchases and handle government certifications.
• To manage and oversee the production, stocks/orders, and logistics of the company.
• Responsible for coordination and control of production processes to maintain yield.
• To oversee the quality of the production and products are delivered on time with minimal material loss.
• To ensure that the quality standards of the factory are adhered to at all times and all work conforms to statutory & safety requirements.
• To maintain, upkeep and handle cleanliness of the production and warehousing floorspace.
• To address areas of non-compliance and possible solutions to prevent future recurrence.
• To manage manpower planning and shift rotations where applicable.
• To update production & operations report for submission to management including progressive status updates on production KPI, performance, workplace safety, etc.
• To ensure that all SOPs for food quality and safety to fulfil local/international certification requirements.
• Conduct thorough analysis of customer complaint/s and offer quality assessments and possible solutions to prevent future recurrence.
• Maintain ongoing communication with different stakeholders to share on emerging new ingredients/equipment, packaging and technology.

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

ROLE

 To bring in quality business and increase Company’s market share in the security industry.

RESPONSIBILITIES

 To achieve the sales target set by the company.

 Ensure payments are received; and settle any dispute that may arise.

 To handle yourself professionally so as to upkeep the image and prestige of the company.

 Provide on the ground support for sales team as they generate leads and close new deals.

 To communicate and ensure that the installation contractors and our project team are familiar with the requirements of the projects, and to see to it that the job is properly and professionally carried out.

 Develop plans for the sales team to acquire new customers or clients, through direct sales techniques, cold calling, and business to business marketing visits.

 Submit daily activity report to Sales Manager

 To attend daily meeting and provide updates

 To perform Technical work when required

 To perform research and development on new products

 Any other duties assigned by Head of Department