Key Responsibilities

• Key Product Unit, Process engineer for bump/FOWLP metallization product development at Applied Product Development Center (APDC).
• Product development include Degas, PreClean and PVD technology, required to design, collect data, analyze and compile reports on moderately difficult experiments, within safety guidelines. Generate internal documentation for products, presentations and technical reports.
• Perform new hardware characterization, tool issue troubleshooting, on moderately difficult systems, within safety guidelines. Basic hardware knowledge required.
• Troubleshoot moderately complex problems, perform Root Cause Analysis and resolve moderately difficult engineering issues
• Interact with customers to resolve moderately difficult engineering issues/problems.
• Implement new technology, products and analytical instrumentation

Requirements:

• PhD/ Master/ Bachelor in relevant Engineering/ Science/ Physics studies
• Candidate with minimum prior experiences to few years experiences are welcome to apply
• Understanding of semiconductor process and industry is compulsory
• Resourceful, meticulous and problem-solving attitude

Working Location:

• Science Park II

Job Description & Requirements:

• Ensure that all products are manufactured with utmost efficiency and quality, according to planned protocols using the appropriate technology. Evaluates, products, components and applications by designing and conducting researching programs, applying knowledge of project and materials
• Develops products by studying customers' requirements, researching and testing manufacturing and assembly methods and materials
• Assures products' quality by designing finished products
• Prepare report by collecting, analyzing and summarizing information trend
• Guide assembly of automation module / machine according to mechanical assembly drawing, and electrical schematic diagram
• Able to interpret well on mechanical drawings, assembly drawings and electrical schematic diagrams
• Guide and improve the production performance of the department together with Manufacturing Manager (quality, lead-time, delivery performance, costs)
• Work closely with the Quality department to assure conformity of product to customer requirement
• Monitor and adjust production processes or equipment for quality and productivity
• Other responsibilities that may be assigned from time to time
• Perform ad-hoc tasks when requested

Requirements:

• Degree / Diploma in Mechanical/Electrical/Mechatronics
• 1-4 years of relevant experience preferably in Assembly of Equipment or Test area preferably in Semiconductor Industry
• Experience in maintaining the Quality of Work
• Knowledge of Material BOM’s
• Capable of understanding Engineering drawings for Mechatronics-assembly
• Experienced in Manufacturing Engineering Tools (5S, Process Flow, FMEA, System Risk Analysis, DMAIC, 8D, Control Plan, SOP, SOO, Work Instructions, Root Cause Analysis, Capacity versus Demand)
• Experience in Mechanical Fitting, Cable Routing and Installation of Equipment. Preferably in a Semiconductor Equipment Industry.
• Able to use Solid works to design simple fixtures / jigs
• Technical skills must include basic knowledge of mechanical/Electrical/Mechatronics
• Ability to work independently with minimal supervision

**Note - Candidate should be willing to come to office EVERY DAY. This is not a remote or hybrid job.** Candidate will be required to extend on days as this is an IT Job.

Working hours are from 8:30 AM - 5:30 PM

● Responsible for managing org wide G-Suite Administration (GWS)
● Responsible for managing org wide JAMF system management tool
● Responsible for managing org wide Intunes system management tool
● Responsible for managing Zoom rooms and advanced conferencing solution
● Responsible for managing Meraki switches and routers at the site
● Troubleshoot general Mac OSX and Windows OS Issues, Update, Upgrade and
support
● Troubleshoot Printer, Scanner and other peripheral issues
● Responsible for managing IT Networks onsite including but not limited to, troubleshooting Firewalls, Switches, Access Points and WAN
● Work with vendors on need basis for triaging issues not limited to hardware and internet service providers
● Responsible for managing local IT assets within the IT Asset register
● Interact with stakeholders and employees globally at the technical level, as required.
● Perform Regular Audits of IT Assets and Applications.
● Configure and scale IT systems and networks for a rapidly growing organization.
● Assist with hardware and software issues.
● Defining and document best practices and support procedures.

We are seeking a Business Information Security Manager who will be tasked with facilitating and maintaining comprehensive security measures, risk assessments, and incident response protocols to safeguard AA’s assets and data within the APAC region.

This position will see you become part of a highly specialised cyber security team, who consistently push the boundaries of digital, technology, and automation innovation to drive a smarter, safer, and more sustainable enterprise.

Core Responsibilities (amongst others): 

• Manage and monitor cybersecurity initiatives and controls in the APAC region.
• Collaborate with regional IT and security teams to implement security measures and protocols.
• Conduct security assessments and risk analyses for regional assets and systems
• Facilitate security awareness training for regional employees.
• Respond to and investigate security incidents in the region.
• Stay updated with regional cybersecurity regulations and compliance requirements.

We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.

Job Responsibilities

• Responsible for preparation and closing of monthly and annual financial statements
• Responsible in full set of accounts
• Coordinate and liaise with internal parties to support intercompany activities/transfer
• Support forecasting and budgeting exercise as per corporate guidelines;
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Preparations of monthly P&L reports
• Checking and keying of daily sales report
• Work closely with the management team and different departments
• Assist in analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Diploma in Accounting or related fields
• At least 4 years of relevant experience in Accounting
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

Main Responsibilities

• Assist customers with their queries on their required products
• Maintain good knowledge of products to provide advice and recommendation to customers
• Receive, process and organize deliveries accordingly
• Perform stock-taking & replenishing duties
• Process customer payments using the shop's Point of Sale (POS) system

Responsibilities

• Driving innovation and fostering collaboration.
• Gather requirements from clients on innovation / technology gaps for business growth opportunities.
• Reach out for innovation / technology / partners and link-up with clients.
• Translate business needs into technology needs.
• Curate technologies that can address upcoming trends.

Requirements

• Degree in Engineering or equivalent.
• Experienced in Innovation Ecosystem and IP Licensing.
• Minimum 5 years of experience in Innovation Technology Industry.
• Possess client-facing and R&D experience.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your updated resume.

EA License No: 13C6305
Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities

• Ensure timely, accurate month-end closing and analyse financial information for reporting to Management;
• Responsible for preparation and closing of monthly and annual financial statements
• Coordinate and liaise with internal parties to support intercompany activities
• Dedication of work and working closely with your team
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Monitor the day-to-day financial operations within the company, (eg, invoicing, stock, cash flow and other transactions)
• Prepare Monthly Profit & Loss statement, Quarterly auditor's reports and annual financial budgets
• Preparing of weekly bank reconciliation reports and summaries for management
• Analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Degree in Accounting or related fields
• At least 7 years of relevant experience in Accounting, including 2 years of managerial experience
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

They have extensive knowledge of IT product requirements, features, benefits, and the process of implementing technologies in Domino’s stores. They are responsible for collaborating with the Customer Engagement Manager to support international master franchisees on the implementation of solutions. The IT Consultant is responsible for partnering to provide technology recommendations, proposing, and executing demos and documenting any technical gaps in the solution. The IT Consultant educates and translates the explanation of highly complex technical information of Domino’s products to international master franchisees to provide solutions. The Technology Consultant is responsible for supporting international master franchisees’ store infrastructure and Domino’s technology products for the purpose of diagnosing and resolving any technical issues. The Technology Consultant is an expert in Domino’s technology products and is responsible for analyzing customer’s needs, designing a solution, and implementing.

 

RESPONSIBLITIES

 

Provide Guidance and Expertise on Technical Solutions for Master Franchisees

• Collaborate with Customer Engagement Manager to understand goals and objectives and provide technical support to acquire new customers
• Qualify sales opportunities to evaluate the fit of a technology product in international markets and provide technical gaps analysis; identify technically fit solution for market
• Assist with identifying new products and/or features than can benefit international stores
• Collaborate with cross-functional teams (DPZ product strategy, design, and development teams) to determine how products could be modified to suit the needs of our international franchisees

 

Collaborate with Customer Engagement Team to Deliver Technical Demos and Solutions

• Collaborate to understand markets requirements, technical environment and needs
• Prepare and deliver technical presentations explaining IT products to existing and prospective international master franchises
• Consult and sell DPZ IT product portfolio; demonstrate benefits of Domino’s products versus competing products  
• Advise international franchisees on technology implementations to drive profitability and/or improving operations

 

Identify, Solve, and Monitor Issues to Increase Adoption and Customer Satisfaction

• Collaborate with internal teams on customer feedback and help resolve open issues, improve customer satisfaction and increase adoption of DPZ products
• Partner with franchisees to solve problems with installed products and answer any technical concerns
• Transition knowledge/relationships to delivery team, and monitor progress in the post-transition period
• Assist in researching and developing new products

 

Implement, Train and Configure Technology Products for Master Franchisees

• Collaborate with Customer Engagement Manager and IT Consultant to demo Domino’s technology products to existing and new international customers
• Train market users on new technology products
• Provide advice and guidance on technology best practices
• Collaborate with Customer Engagement Manager and plan a timeline for completion of projects or preform and produce root cause analysis (RCA) reports
• Provide excellence customer service on implementation and resolution of issues

 

Troubleshoot and Monitor Domino’s Technology Solutions

• Diagnosis technology products, system problems, inefficiencies, and weaknesses for international franchisees
• Understand franchisees’ business needs and provide a technical solution to the problem
• Collaborate with the technical in-house DPZ team to ensure familiarity with technology and advocate for global solutions for the technical problems
• Monitor the success of technology products that are implemented in international stores
• Produce detailed status reports on the efficacy of the technology and any gaps that should be addressed in core product; provide recommendations to Customer Engagement Manager

 

Job Description

Key Responsibilities

• Design, collect data, analyze and compile reports on a variety of difficult process engineering experiments, within safety guidelines
• Perform hardware characterization on a variety of difficult systems, within safety guidelines
• Troubleshoot a variety of complex problems, perform Root Cause Analysis and resolve a variety of difficult process engineering issues
• Generate internal and external documentation for products, presentations and technical reports
• Interact with customers to resolve a variety of difficult process engineering issues/problems with limited supervision
• Measure film properties and interpret data
• Identify, select and work with vendors and suppliers with limited supervision
• Implement new technology, products and analytical instrumentation

Requirements

• PhD or Master Degree in engineering field with at least 5 years of relevant working experiences
• Advanced knowledge and experience in hybrid bonding, 3D packaging, plasma activation, and defect control are highly desirable
• Proactive, resourceful and meticulous personality

The Cloud Application and Platform (CAP) Group from School of Computer Science and Engineering (SCSE) at Nanyang Technological University, Singapore, is seeking 1 motivated research associate in the topic of “Digital Twin for Advanced Battery Analytics”.

Key Responsibilities:

• Collecting and analyzing battery data

• Developing physics-based and data-driven models to characterize battery electrochemical process and health conditions

• Working closely with team members/engineers and assist in developing new features

• Ensuring responsiveness of applications

• Diagnosing the issue and resolving it on demand

Job Requirements:

• Master’s Degree in computer science, computer engineering, electrical engineering, information system or a related discipline

• Good understanding of OOPs concepts

• Proficiency with Python

• Familiarity with packages like NumPy, Pandas, PyTorch or Tensorflow;

• Excellent verbal communication skills and good problem solving skills;

• Able to test, debug and optimize existing code base and other features;

• Attention to detail.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU

The Cloud Application and Platform (CAP) Group from Nanyang Technological University, Singapore, is seeking 1 motivated Research Fellow in the topic of “Digital Twin for Advanced Battery Analytics”.

Key Responsibilities:

• Developing physics-based and data-driven models to characterize battery electrochemical process;

• Design and implement algorithms for predicting electrical data at various nodes in the power system;

• Build a simulation platform for emergency scenarios with predictive maintenance features;

• Supervising junior graduate students;

• Writing technical reports, including papers, patents and technical disclosures;

• Working closely with team members/engineers and assist in developing new features;

• Ensuring responsiveness of applications;

• Diagnosing the issue and resolving it on demand.

Job Requirements:

• PhD Degree in computer science, computer engineering, electrical engineering, information system or a related discipline;

• Strong research record, preferably on top-tier computer science/engineering conferences;

• Proficiency with Python and relevant packages, like NumPy, Pandas, PyTorch or Tensorflow;

• Excellent verbal communication skills and good problem solving skills;

• Attention to detail.

• Fluent spoken and written English.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU

The University Advancement Office (UAO) supports NTU’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations, and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

Responsibilities:

The Senior Executive, Information Management (IM) will work with the IM team to build and maintain an effective database management system, serving as a foundation for supporting alumni and donor engagement initiatives across NTU. Other key responsibilities include:

• Monitoring the success rate of marketing campaigns.

• Delivering accurate and meaningful data to support comprehensive analyses and research efforts.

• Assisting in the maintenance of systems and software under the purview of both UAO and the Office of Alumni Engagement.

• Providing training to system end users.

• Gathering system requirements to meet new and changing business needs.

Requirements:

Experienced working with database management systems or databases. Proficiency in Chinese is essential as the candidate is expected to review database records in Chinese. Possess good administrative and communication skills.   

Experience in using fundraising software and an advance user of Microsoft applications. Possess strong interpersonal, managerial and communication skills with the ability to interact effectively with internal stakeholders of all levels. Technically savvy and ability to multi-task and meet tight deadlines.

Applicants should have at least a Diploma in Information Technology (or equivalent certification in a related domain), with a minimum of two years’ working experience in customer service, and two years of relevant and related working experience in a database-related role.

Hiring Institution: NTU

The Visa Talent Acquisition team is responsible for implementing strategies to identify, attract and hire quality, diverse group of candidates to build a strong and long-term pipeline of talent across Singapore and Asia Pacific. This team is focused on delivering best-in-class recruiting service to our Technology teams who are revolutionizing global payment technology. The Technology organization at Visa is undergoing a significant transformation in the way that we build, manage, support, and productize technology. They are solving substantial, complex technical problems and having the right talent is core to the success of Technology.

Working in partnership with IMDA, the Visa Technology Traineeship Program (VTTP) aims to change the mix of workforce in Singapore by growing a pipeline of strong local talent to address people needs for the wider Technology and Fintech industry. Together with a dedicated program team, the Talent Acquisition Specialist will be part of the Talent Acquisition Workstream to help drive the attraction and assessment of trainees and to bring them onboard into Visa.

 

Responsibilities

• Be part of the Visa program team to support the full recruiting cycle of VTTP candidates including, but not limited to sourcing, screening, interview process management, maintaining candidate relationships, creating and extending offers to successful candidates
• Provide accurate and timely status updates on hiring to the program team
• Partner with training workstream to ensure a seamless transition for candidate experience from acquisition to onboarding to training induction
• Collaborate with hiring managers and other People teams for conversion process of trainees to potential placements
• Stay up to date with the progress of the traineeship program key achievements and raise any risks or issues to the program team
• Facilitate any other administrative activities relating to hires

AVP, Deployment and Release Engineer, Group Technology Posting Date: 3 Dec 2023 Location: Alexandra Road, Singapore, Singapore Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Job Objectives • Drive standardization across infrastructure, deployment and release management, best practice adoption, and consistency to implement and support a sustainable platform to rollout to regional countries • Take accountability to deliver the scope on-time, within budget with high quality. Exercise judgment, take initiative and make decisions. • Deliver solutions that meet and exceed the functional, non-functional/technical, infrastructure and security requirements • Lead and collaborate with cross-functional and technical teams including business analysts, technical teams, testing teams and other Host technical teams to design and deliver solutions • Mentor and train technical team members with the potential to grow into Technical Leads • Work effectively with tech and delivery and Security Teams to ensure efficiency of the solutions implemented to support the business • Setup, manage, maintain and troubleshoot our existing deployment and infrastructure. • Be part of a team to help achieve in ensuring the high levels of system/application availability and performance. Key Responsibilities • Setup, manage, maintain and troubleshoot our existing deployment and infrastructure and be a part of the release management team. • Drive technical innovation to enhance functional and technical capabilities of the platform • Build frameworks for configuration instead of code for each component • Communicate with technical and non-technical resources and work with limited direction while being highly productive • Apply standards and industry frameworks while leverage existing technologies and tools in the Bank • Adopt devops, CI/CD and related technologies and frameworks. • Document in details. • Manage, address and resolve project-related technical issues in a timely fashion, ensuring necessary escalation and communication to stakeholders as necessary • Select, train, develop and manage technical team members in a conducive team environment • Guide the project team in issue resolution to meet the requirements and timelines Job Requirements • Degree with 10+ years of current, hands on technical experience • Committed and self-drive • 4-6 years experience in release management, devops, and good understanding of deployment processes • Experience in installing, configure and troubleshoot Weblogic, iPlanet, Websphere based environments • Experience with automation, Continuous Integration • Experience with Deployment process and tools, eg Jenkins, Aldon, etc • Good scripting skills • Good networking knowledge • Exposure to administration and performance testing tools is a big plus Nice to have: • Banking background preferred but not a requirement. • Go getter attitude with strong analytical and problem solving skills • Understanding of: AIX O/S and/or RedHat platform and scripting skills Java and internet-related components (i.e: JSON, XML) iPlanet, Websphere, Weblogic, Database, Sql DevOps suite of products (i.e: Jenkins, GitHub, Sonar, Aldon, etc) Connect Direct, SFTP Perf tuning and automation in general • Exposure to, and experience with microservices desirable. • Strong oral communication and writing skills • Passionate and results orientated Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Assistant VP, Credit Control Retail, Group Technology & Ops Posting Date: 18 Dec 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Contribute to the achievement of Key Performance Indicator (KPI) and work actively to acheive KORIs. Work actively with Team Heads to acheive satisfactory audit review of all daily processes. Work actively with Team Heads to support new product/services launches of business units. Work actively with Team to met SLA turnaround time for daily processes. Actively participate in process streamling initiatives/training/conversion/Audit/UAT/Biz simulation/Mock Run/BCP/IT DRP etc. Work actively with Team Heads to ensure compliance of KRSCA and risk control descriptions. To process, check, verify and review the completeness and accuracy of data inputs for loan drawdowns, disbursements, redemption/cancellation of credit facilities. Review and checks that all security documents are properly executed and securities are pledged/collaterised to the bank for activation of facilities. Ensure lodgement of securities with SDCD via Bank's CDMS system. Ensure completeness of loan documentation before drawdown & disbursement of loans. Ensure compliance with Bank's policies and procedures, credit processes, operational controls and audit requirements. Ensure strict compliance with Banking Secrecy guidelines, Bank's internal policies and regulatory guidelines. Ensure adherence to Bank's operating procedures and compliance with internal policies and guidelines of all loan transactions. Assist department on adhoc projects or attend adhoc project meetings for new product development, new or enhancement of systems and or operational procedural changes Job Requirements At least 2 to 5 years of banking operation experience in company credit and loan operations. Relevant experience in credit control, credit compliance review per credit policies, security documentation and perfection review per legal guidelines, legal conveyancing, facilities limit management and collateral processing. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference. Competencies 1. Strategise 2. Engage 3. Execute 4. Develop 5. Skills 6. Experience

The primary focus of this role is to understand and elicit business requirements from Business Leads and SMEs across various business units and provide IT solutions to address the requirements. Maturity and ability to manage senior stakeholders in a challenging environment is a key prerequisite. Role must have a good understanding of technology capabilities and business functions. Responsibilities Collaborate with Product Owner and Business Leads to facilitate and elicit requirements from business stakeholders or SMEs. Lead discussions, propose solutions that meet business requirements and explain how the solution addresses the business requirements. Solutions cover technical implementations or/and operational changes. Groom User Stories or prepare Functional Specifications Document (FSD), to document the IT solution, along with the delivery of Requirements Traceability Matrix (RTM) and Acceptance Criteria. Validate IT solutions with technical and architecture teams, and ensure specifications are properly understood by delivery team. Collaborate with Project Manager/Scrum Master, Delivery Manager, Tech Lead, Developers, and Architect teams to ensure the solutions are delivered through the IT application implementations. Support delivery team during the execution phase in clarifying queries pertaining to the FSD or BRD or User Stories. Where necessary, re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered. Lead as Quality Assurance manager to define the test strategy and approach and provide clarifications to queries during the testing phase. Review or provide test artifacts like test plan, test scenarios, test cases and data. Support in the triaging of defects to categorize their criticality and prioritize defect fixing where necessary. Prepare training plans and user manuals; and conduct trainings to users before system launch, and provide close support to system users in the adoption of the new system. Work with the various business stakeholders and supporting technology teams in solutioning and submission of business papers for sponsor approval, including budget estimation, resource requirements and RFP preparations and evaluation. Produce Project Proposal to senior stakeholders for endorsement and funding for project execution. Qualifications Requirements At least 7 years of experience as a Business Analyst or equivalent in a similar discipline. Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team. Proficient in visual modeling and documentation of user stories, use cases, business processes, data transformation logics and user interfaces. Experience in data modeling with good knowledge of system engineering concepts, data and information structures in system applications and database design. Strong critical thinking and problem-solving skills, Able to adapt and respond quickly to changes. Strong delivery mindset with experience in iterative analysis, design and various delivery methods (Agile, SDLC). Domain knowledge in at least one of the following: Front, middle and back office transaction processing and related business processes. Investment portfolio reporting or exposure to various financial instruments such as stocks, bonds, options, derivatives. Client lifecycle management (onboarding, maintenance) Client due diligence (KYC) compliance and FATCA/CRS reporting Degree in computer, mathematics or financial discipline preferred.