Sales Promoter duties and responsibilities

Sales Promoter are responsible for negotiating sales, costs, deliveries and specifications with buyers and business executives. When their customers make a purchase, they also liaise with shipping companies to track the progress of orders. Other duties and responsibilities of Sales Promoter include:

• Acting as a point of contact between customers and companies
• Negotiating terms of sales and agreements and closing sales with customers
• Gathering market and customer information to figure out the customer needs
• Responding to customer queries and resolving their objections to get them to make a purchase
• Advising product developers on improvements to include in forthcoming product developments and discussing special promotions
• Creating proposal documents as part of the formal bidding procedure
• Inspecting inventory in stock and the quality of the product on display
• Providing customers with detailed and accurate quotations and cost calculations

Requirements:

• Excellent verbal and communication skills and the ability to speak foreign languages

• Good listening skills and attention to details

• High level of resilience and the ability to handle rejection well

• Excellent interpersonal skills and the ability to flourish in a competitive industry

• A great sense of self-motivation, ambition and determination

• Ability to achieve desired results both individually and as a part of a team

• Excellent presentation and negotiation skills

• Good self-management skills and ability to prioritise tasks effectively

Key Responsibilities:

1. Marketing Strategy Development:

o Develop and implement global product marketing strategies to drive brand awareness, market share, and revenue growth.

o Align marketing initiatives with company goals and market trends.

2. Market Analysis and Research:

o Conduct market research to identify customer needs, competitive landscape, and emerging industry trends.

o Analyze data to provide actionable insights for product positioning and differentiation.

3. Product Launch and Positioning:

o Lead go-to-market strategies for new product introductions, including messaging, positioning, and launch plans.

o Collaborate with sales teams to develop product value propositions and sales enablement tools.

4. Cross-Functional Collaboration:

o Work closely with product management, sales, and operations teams to align marketing efforts with business objectives.

o Coordinate with regional teams to adapt global strategies for local markets.

5. Content and Campaign Development:

o Create and manage compelling marketing materials, campaigns, and digital content to promote products and solutions.

o Oversee the development of technical documentation and product collateral.

6. Performance Tracking:

o Monitor and measure the effectiveness of marketing programs and campaigns.

o Use KPIs and analytics to optimize strategies and demonstrate ROI.

Qualifications:

· Master’sdegree in Marketing, Business, Electronics Engineering, or a related field; MBA preferred.

· Minimum of 10years of experience in product marketing in the electronics or technology sector.

· Strong understanding of electronic components and global market dynamics.

· Proven experience in leading global product launches and marketing campaigns.

· Excellent analytical skills and ability to interpret market data and trends.

· Exceptional communication, presentation, and interpersonal skills.

· Proficiency in digital marketing tools and CRM platforms.

· Ability to travel internationally as required.

Assist with the drawings preparations for projects using Acad.

Site visits to better understand the drawings required.

Attend meetings if necessary.

Assist with quantity take-off during tender submission.

Assist with some admin works, if necessary.

Assist with collecting and delivering samples.

Discussion with site on the completed work.

Steel calculation experience is priority.

Responsibilities:

• Verification on IT peripherals at customer site.
• Hard disk removal and laptop data erasure.
• Checking and packing of returned equipment before sending back to main office.
• Other adhoc duties assigned by supervisor.

Requirements:

• Able to commit to office hours (Monday to Friday 9am - 6:30pm)
• Working locations are based on deployment schedule. Possible all around Singapore
• Candidates with basic IT hardware knowledge are welcome
• Independent and meticulous
• Travelling allowance will be provided if travel from client site to client site within the day

Welcome candidates who are looking for a long-term Part-Time Job Basis. Esp candidates who are taking Part-Time Diploma/ Degree course at night and are able to commit to standard office hours.

Work Schedule:

This job has the following work schedule:

• 5 days / week
• Weekends Off
• Office hours

Benefits & Perks:

This job has the following benefits:

• Paid overtime

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

Responsibilities Description:

1. Complete corresponding plans and implement them to achieve the company's goals;

2. Responsible for project development, team building, marketing and other work, introducing high-quality talents and improving the internal management of the branch;

3. Responsible for the smooth progress and cooperation of the project and enhance the visibility of the company's brand;

4. Responsible for organizing the customer service and maintenance work of the branch

5. Responsible for other daily management work within the jurisdiction.

Job requirements:

1.Bachelor degree or above

2. At least 2 year Work experience

3.Internet industry experience

4.Able to work oversea or relocate

5.Fluently in English and Mandarin

Roles & Responsibilities:

• Planning, designing, debugging, and coding software solutions for Java application development
• Develop Java-based software using industry best practices
• Writing and implementing efficient and reusable code in Java
• Test the software to ensure it meets requirements and performs well
• Provide technical support to software users
• Troubleshoot problems with the software
• Collaborate with software engineers to ensure that code is of the highest quality
• Work with product managers and designers to ensure the software is designed well and meets user needs
• Identify opportunities to improve existing Java code

Requirements:-

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5 to 7 years of experience in software enginner or software development role or similar software engineer field
• Experience that will demonstrate proficiency and ease with one or more programming languages, quality assurance, scripting languages and operating systems.
• Solid hands-on development experience in backend technologies including JAVA, J2EE, SQL and related technology stack, preferably incorporating open-source librarie
• Hands-on experience to Spring Framework, Spring Boot, MongoDB and JPA / Hibernate is a strong plus.
• Exposure to frameworks like Karate and TestNG is good to have to carry out QA tasks. Some knowledge of test automation frameworks is also a strong plus.
• Strong foundation expected in data structures, algorithms, problem solving and complexity analysis.
• Strong designing, analytical, programming & communication skills needed, along with aptitude for building stable solutions.
• Knowledge about writing unit test cases using frameworks like JUnit / TestNG is desired.
• Some demonstrated experience with n-tier web application development and experience in latest JDK is desired. Java / J2EE certification is a Plus. Experience with web services standards and related technologies (XML, JSON, REST, SOAP, WS*, AXIS, JERSEY) is nice to have.
• Demonstrable experience utilizing object-oriented patterns and design best practices is a strong plus.
• Exposure to tools like Postman / any REST Client is desired. LINUX skills are required.
• Exposure to frameworks like Karate and TestNG is good to have to carry out QA tasks. Some knowledge of test automation frameworks is also a strong plus.
• Working knowledge of Continuous Integration / Delivery, and Test-Driven Development is good to have.
• Knowledge in micro services and hands-on experience on container platforms like Kubernetes, Docker and OpenShift would be a strong plus.
• Hands on experience in distributed architecture & data streaming approaches like Kafka and RabbitMQ is a strong plus.

Roles & Responsibilities:

• Designing, implementation, planining and administration of Compute resources in GCC 2.0 Azure.
• Create project plans, design new systems, and roll them out
• Adopted features of agile to improve productivity at the work place like daily scrum, burn down and retrospectives
• Handling of server migration from on-prem to GCC 2.0
• Responsible for impact analysis and design modifications to existing systems to support new solution
• Provide technical support to software users
• Troubleshoot problems with the software
• Collaborate with software engineers to ensure that code is of the highest quality
• Work with product managers and designers to ensure the software is designed well and meets user needs

Requirements:-

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5 to 7 years of experience in software enginner or software development role or similar software engineer field
• Experience that will demonstrate proficiency and ease with one or more programming languages, quality assurance, scripting languages and operating systems.
• Solid hands-on development experience in Microsoft technologies like Azure, cloud, oracle and related technology stack, preferably incorporating open-source librarie
• Administration of Compute resources in GCC 2.0 Azure is a strong plus.
• Strong foundation expected in data structures, algorithms, problem solving and complexity analysis.
• Strong designing, analytical, programming & communication skills needed, along with aptitude for building stable solutions.
• Expertise in Unix Shell scripting
• Demonstrable experience utilizing object-oriented patterns and design best practices is a strong plus.
• Exposure to tools like Linux(RHEL) , HP-UX & Windows servers Client is desired. UNIX skills are required.
• Conducts end-to-end technical plan design
• Working knowledge of Continuous Integration / Delivery, and Test-Driven Development is good to have.

• Bachelor's degree in IT, Computer Science, or related field.
• Minimum 3 years in IT, preferably in financial services.
• Hands-on experience with the full Software Development Life Cycle (SDLC).
• Continuous development / deployment
• Provide design and development for projects involving application development, migrations, and addition to existing application.
• Experience in developing and maintaining databases and reports using Microsoft Access and SQL Server.
• Strong programming skills, particularly with Microsoft Access VBA (forms, queries, reports, macros).
• Experince in C# Asp.net.
• Proficiency in Microsoft Office (especially Excel and PowerPoint) for documentation.
• Experience with SQL Server, SSIS, stored procedures, and PowerShell is a plus.

Experience :: 5-7 yrs

1) Experience that will demonstrate proficiency and ease with one or more programming languages, quality assurance, scripting languages and operating systems.
2) Solid hands-on development experience in backend technologies including JAVA, J2EE, SQL and related technology stack, preferably incorporating open-source libraries.
3) Hands-on experience to Spring Framework, Spring Boot, MongoDB and JPA / Hibernate is a strong plus.
4) Exposure to frameworks like Karate and TestNG is good to have to carry out QA tasks. Some knowledge of test automation frameworks is also a strong plus.
5) Strong foundation expected in data structures, algorithms, problem solving and complexity analysis.
6) Strong designing, analytical, programming & communication skills needed, along with aptitude for building stable solutions.
7) Knowledge about writing unit test cases using frameworks like JUnit / TestNG is desired.
8) Some demonstrated experience with n-tier web application development and experience in latest JDK is desired. Java / J2EE certification is a Plus. Experience with web services standards and related technologies (XML, JSON, REST, SOAP, WS*, AXIS, JERSEY) is nice to have.
9) Demonstrable experience utilizing object-oriented patterns and design best practices is a strong plus.
10) Exposure to tools like Postman / any REST Client is desired. LINUX skills are required.
11) Exposure to frameworks like Karate and TestNG is good to have to carry out QA tasks. Some knowledge of test automation frameworks is also a strong plus.
12) Working knowledge of Continuous Integration / Delivery, and Test-Driven Development is good to have.
13) Knowledge in micro services and hands-on experience on container platforms like Kubernetes, Docker and OpenShift would be a strong plus.
14) Hands on experience in distributed architecture & data streaming approaches like Kafka and RabbitMQ is a strong plus.

Responsibilities:

· Reviews and processes purchase orders

· Maintains records of goods ordered and received

· Evaluates vendors based on quality, timeliness, and price to meet high quality standards

· Schedules deliveries and proactively ensures timely fulfilment of orders within strict deadlines

· Collaborates with fellow Store managers/executive to monitor inventory and determine supply needs

· Ensures quality of procured items and addresses problems when they arise.

· Stays ahead of trends in procurement

· Executes and collates documents for billing and payment

· Generate monthly costing report

· Prepares and presents monthly WIP meeting minutes

· Effectively handles ad hoc assignments or tasks as required

Requirements:

· Diploma/NITEC or equivalent in a relevant field, such as Logistics/Supply Chain Management

· Highly motivated and eager to learn

· Initiative, independent, self-driven, responsible and result oriented, and takes ownership of tasks

· Team player with excellent communication and collaboration skills, and able to work in a fast-paced environment

· Fresh graduates welcome to apply

Roles & Responsibilities

· Preparation and drafting of M&E / Technical drawings for projects, tender submissions etc

· Produce detail drawings and specification independently

· Ensure drawings adhere to code and compliance requirements

· Any other ad-hoc duties

· Responsible for production of detailed drawings of a design project to show craftsmen exactly what they have to do

· Draft outline and detailed drawings to appropriate scale for planning submission and construction purposes and draft plan for addition and alteration of building

· May also assist design engineer in presentation of drawings and model

Scope of Work

· Works with a team of engineer and manager to develop conceptual, preliminary and work details design and most critical part

· Prepare technical drawings and plan under direction of engineer

· Responsible for performance of forecasting of costs and values of project, operations of measurement and pricing of tender

· Prepare maintenance manual of project

· Attending to adhoc matters that relieve to project department

Requirements

· Minimum ITE certificate in Engineering field or equivalent

· Preferably some experience in M&E or ACMV drafting

· Willingness to learn is very important

· Able to work under tight deadlines

· Able to work independently without much supervision

· Singaporeans or PRs only

1. Supervise M&E Works

2. Able to understand and read M&E drawing

3. Attend site walk & Client meeting

4. Provide driving licence and pick worker from dormitory to site and site to dormitory

5. Able to work night shift

6. submit worker report to office

7. keep record for worker time card and submit office every 15 days for salary calculation

8. submit work progress report to office for prepare progress claim.

9. any other job if assign by management

1. To act as a single point of contact for all user incidents, requests, and general communication.
2. Provide Level 1/2 support to all applications or software systems.
3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.
4. Follow SOP and policy defined.
5. Knowledge Base Maintenance.
6. Provide incident management for all in-scope assets.
7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.
8. Responsible for call logging, call assignment, incident management & coordination, call trackingand follow up to closure within agreed SLA.
9. SLA compliance and reporting.
10. Responsible for scheduling the engineers for onsite service calls.
11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.
12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.
13. Review the incidents and contribute to building up a knowledge base for effective and efficientIT support.
14. Develop and maintain service desk metrics and reports.
15. Focus on first call resolution to ensure early closure of tickets.

Job Responsibilities:

1. Achieve daily performance targets effectively.

2. Regularly visit and service OT customers within the assigned territory according to a fixed schedule and route.

3. Implement the distribution, display, merchandising, promotion, and inventory management of products in stores.

4. Implement the distribution of product categories and items, optimize product descriptions, and manage inventory for platform/hypermarket O2O.

5. Obtain customer orders, coordinate delivery, and provide after-sales service.

6. Effectively use the sales system to ensure data accuracy.

Job Requirements:

1. Age 22 or above.

2. Associate's degree and above in Marketing or Business Management or related fields.

3. Fluency in English.

Responsibilities:

• Manage full spectrum of HR functions including recruitment, performance management and compensation & benefits.
• Lead and direct the routine functions of recruitment process -Sourcing, attracting, hiring, and interviewing.
• Monitor office administration to ensure smooth operation and maintain a healthy and safe office environment.
• Monitor full set of C&B functions, including monthly payroll, CPF, taxation and liaising with insurance vendors etc.
• Ensure legal compliance throughout human resource management.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy and head office.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Conduct & assess internal training needs and coordinate learning and development initiatives for all employees.
• Review, revise and provide guidance on employee handbook.
• Organize employee engagement activities e.g., Organize annual dinner, Christmas party, corporate social responsibility.

Requirements:

• Degree in Human Resource, Business or equivalent
• Minimum 5 years of relevant and hands-on experience in Human Resources Management.
• Well versed with Singapore Employment Ordinance, tax law and other related regulations.
• Good command of both written and spoken English
• Good team player, Detail-minded, well-organized with strong problem-solving skills, self-motivated and independent.
• Proficient in MS Office applications.
• Excellent communication & presentation skills

The Paid Media Director is responsible for leading and executing paid media strategies to drive business growth and achieve marketing objectives. This role involves developing, managing, and optimizing paid media campaigns across multiple channels, including search, display, social media, and programmatic advertising. The Paid Media Director works closely with internal teams and external agencies to ensure that all paid media efforts are cohesive, targeted, and effectively aligned with the company's overall marketing and business goals. They are responsible for managing budgets, analyzing campaign performance, and optimizing strategies for maximum ROI.

Overview

The Paid Media Director is responsible for leading and executing paid media strategies to drive business growth and achieve marketing objectives. This role involves developing, managing, and optimizing paid media campaigns across multiple channels, including search, display, social media, and programmatic advertising. The Paid Media Director works closely with internal teams and external agencies to ensure that all paid media efforts are cohesive, targeted, and effectively aligned with the company's overall marketing and business goals. They are responsible for managing budgets, analyzing campaign performance, and optimizing strategies for maximum ROI.

Responsibilities:

• Develop and execute global and/or hyperlocal multichannel paid media campaigns to drive business growth and reach target audiences.
• Manage and optimize paid media budgets to ensure maximum ROI.
• Collaborate with internal teams and external agencies to create compelling and effective advertising content.
• Analyze market trends, consumer behavior, and the competitive landscape to adjust campaigns accordingly.
• Track, measure, and report on campaign results, providing actionable insights to relevant stakeholders.
• Develop and maintain relationships with stakeholders, agencies and third-party vendors.
• Implement process improvements and best practices to enhance operational efficiencies.

Qualifications

• Bachelor’s degree in business, finance, marketing, or advertising.
• 5-7 years of experience in paid media, in B2B and/or commercial real estate or similar
• 5+ years of experience using data to drive specific targeting and marketing recommendations.
• Deep hands-on knowledge of paid media platforms covering search/social/display/programmatic, including regionally-specific platforms
• 3-5 years experience with content syndication programs and vendors.
• Experience with programmatic platforms such as StackAdapt and TradeDesk preferred.
• Excellent project management, communication, and collaboration skills.
• Proactive approach to problem-solving, with strong analytical skills.
• Strong analytical skills, attention to detail, and in-depth understanding of B2B web metrics and KPIs.

Must have Python data development skills

Design and develop Fast API application to automate onboarding of new Use-case.

Pyspark development skills (preferred)

Data analysis and support skills

Develop and automate ETL service using python and dask to cleanse, transform and load data into db.

Develop visualization dashboards

Manage Elastic search for data ingestion

Responsible for the daily cleaning areas of the Warehouse, Offices and Toilet.

5 Days Work

9am-6pm

Experience in Installation, Configuration, Administration and Troubleshooting of VMware ESX/ESXi i5.X, i6.x servers Vsan6.7, vCenter Server 4.x, 5.x, and 6.x,7.x 2008, 2008r2, 2012, 2012r2, 2016 and 2019 Servers.

Provide 24*7 On Call Support for Servers.

Design, install, configure and maintain Vmware infrastructure.

Create new VMware virtual machines to meet the specifications provided by the Client.

Manage VM migration, Extending hard disk drive including c: drive, Installing VMware Tools

Implementation and administration of AD,DNS, DHCP server. Managing users and groups in Active Directory, Transferring FSMO Roles from one DC to another

Roles & Responsibilities

Full time driver

Island wide delivery

Physically fit and able to carry heavy goods.

Min 1year experience as driving driver

Able to speak Chinese and English

Able to start work immediately

Pref residents in East of Singapore

Requirement :

Need to pick up and send back 1 senior staff (pick up 8.15am / send back after 5pm) at Serangoon North daily so the person should ideally live nearby and can drive the lorry to/from his home daily (parking costs not included).

Need to have class 3 manual driving license and forklift license.

Salary range $2,300 - $2,900 depending on his experience and working attitude/aptitude/any other skills (eg electrical/plumbing (technical skills)

Working location : Bedok/Chai Chee

5.5 day work week.

Singaporean/PRs only.

If you are keen to join Group of Weeseng, contact us at 6245 2712 or email to

finance@ weeseng.com

Job Description

• Pre-sales support for tenders on network and security sizing. System sizing knowledge is preferred

• Involve in network and security project planning, deployment and commissioning

• Responsible for proper handover to the maintenance team after project commissioning

• Ensure compliance to policies, processes, standards and documentation requirements for both

internal and clients’ organization

• Support maintenance team for internal system troubleshooting of network and security disruption

Job Requirements

• Degree in electrical/electronic engineering, computer science or related discipline

• 4-5 years of experience of IT infrastructure project implementation experience for LAN, WAN, with

in-depth hands-on different brands of switches, routers, wireless

• 2-3 years of experience in IT infrastructure project implementation with in-depth hands-on in

Firewall, and at least 2 of the following systems:- IDS/IPS, DLP, WAF, Load Balancers, Proxies or

SIEM

• Experience in SI (system integrator) environment is advantages

• Minimum of CCNP certification

• CISSP certification is preferred

• Strong communications and written skills

• Excellent problem solving skills

• Ability to work in a team and independently

Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated Technical Network Lead with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network services to our clients, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in network troubleshooting, implementation, and support, as well as experience managing cloud-based network solutions.

The Technical Network Lead will be responsible for maintaining strong customer and vendor relationships and improving our services to maintain customer satisfaction. The role will perform technical tasks, such as troubleshooting technical issues, and will manage tasks, such as managing team performance, working closely with vendors and team to resolve issues and running outage calls to resolve problems. Other responsibilities include managing projects, fixing reliability issues, tracking service metrics, managing budgets, improving operation processes, managing vendor relationship and working closely with the network service delivery team. The person applying for this role will need to have been a previous technical hands-on network expert that worked in an operational capacity and resolving issues. They will need to have previous hands-on network technical experience and understand networking in the traditional sense as well as cloud networks. This person will also work closely with the Infrastructure Architecture group to make sure all designs are incorporated into the operational model for support.

Responsibilities

Service Delivery Management: Manage the end-to-end delivery of network services to clients, from initial scoping and requirements gathering to implementation, maintenance, and support. Develop and implement service delivery strategies to ensure that projects are delivered on time, within scope, and budget. Communicate effectively with clients to manage expectations and provide regular progress updates.

Level 3 Troubleshooting and resolution: The role will be responsible for Level 3 network support and troubleshooting on both cloud and on-prem as well as work closely with MSP to resolve issues that are impacting the business.

Network projects: The role will be responsible for working on and support global network projects from both planning, hands-on implementation and supporting project teams on various technical projects.

Technical Leadership: Act as the technical authority for network services, providing guidance and support to the Network team and clients. Lead the design, implementation, and support of network infrastructure, including routers, switches, firewalls, and other networking equipment. Develop technical documentation, including network diagrams, policies, and procedures. Work closely with the Infrastructure Architecture Team on new solutions being proposed and how to incorporate those into the operational model.

Cloud Networking Expertise: Design, implement, and manage cloud-based network teams using platforms such as AWS, and Azure. Develop operational strategies for migrating network services to the cloud and optimizing the performance, security, and cost-efficiency of cloud-based network resources. Stay current with industry trends and best practices in cloud networking technologies to ensure our solutions remain cutting-edge.

Vendor Management: Build and maintain strong relationships with network service providers and vendors, negotiating contracts and ensuring adherence to service level agreements (SLAs). Collaborate with vendors to troubleshoot and resolve technical issues and evaluate new products and services to enhance our network offerings.

Incident Management: Oversee the resolution of network incidents, ensuring timely response and resolution to minimize service disruptions. Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.

Continuous Improvement: Foster a culture of continuous improvement within the network team, identifying opportunities for enhancing the efficiency, effectiveness, and quality of our network services. Implement best practices, automate processes where possible, and stay abreast of the latest networking technologies and industry trends.

• Lead network operations and improvements.
• Work on operational improvements and processes.
• Manage and lead outage calls to help resolve issues.
• Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.
• Manage and work closely with vendors.
• Help implement new technologies with the architecture team.
• Oversee the resolution of network incidents in cloud and on-prem.
• Foster a culture of continuous improvement within the network team.
• Manage and lead people.
• Build and maintain vendor relationships and make sure SLAs are met.
• Maintain Network budget and making sure we do not go over allocated budget for network services.
• Identify opportunities to enhance efficient, effectiveness and quality of our network services in cloud and on-prem.

Sounds like you? To apply you need to be:

Experience & Education

• Masters/Bachelor’s degree in Information & Computer Science, Statistics or a quantitative discipline in science.
• 5+ years of technical hands-on networking support.
• 5+ years of leading and managing teams.
• 5+ years of IT operational delivery support.
• 5+ years of Customer Service and Leadership
• 2+ years of experience in migrating on-premises workloads to the public cloud

Technical Skills & Competencies

• Strong understanding of infrastructure and networking.
• Strong troubleshooting skills for cloud and on-prem networking.
• Strong experience in implementing and managing network operations teams.
• Experience in managing people and tasks.
• Experience in successfully deploying networking in a cloud environment.
• Experience in successfully deploying networking in traditional data center and edge.
• Experience in ITIL disciplines.
• Experience and ability to manage conflicts.
• Strong operational ability in a diverse and large-scale enterprise environment.
• Strong decision making and operational skill.
• Excellent verbal and written communication skills
• Proven track record of driving operational teams and decisions.
• Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges.
• Have excellent technical leadership
• Self-starter and motivator and ability to work in team and solo

Job Scope:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirements:

• A winner with a hunter role mindset
• Self-starter, result-driven, energetic & positive thinking
• Excited about the opportunity to develop consultative sales skills and to meet monthly targets
• Preferably with 1-2 years of proven track record in B2B sales or 1-2 years of related working experience
• Exposure to IT-related products will be best

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits
• Commission and Incentives when sales targets are met

Kindly note that this position requires you to possess a strong willingness take on responsibilities and challenges.

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests.
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects