The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

The ICC Academy is ICC’s educational arm and supports our mission by providing a wide range of specialised certification programmes, short-online courses and customisable workshops for professionals and businesses operating internationally. We have trained thousands of professionals in more than 100 countries and our qualifications are recognised and accredited globally.

We are currently recruiting a Technology Lead to oversee projects in the ICC Academy’s technology portfolio, developing a thorough understanding of business processes, rules, data flows, and system impacts. In close contact with the Technology Director, you will work with key systems, services, and data to enhance the learning management system, e-commerce, student information system, and exam proctoring platforms.

The role

· Engage in all stages of the software development life cycle including design, development, integration, testing, deployment, maintenance, and customer support for intricate systems.

· Serve as a single point of contact for users regarding all technical queries, analyse issues, develop a trouble shooting policy and research/implement resolutions.

· Manage cloud infrastructure and services such as Microsoft Azure and Cloudflare.

· Manage the integrations with related platforms (LMS, e-commerce, proctoring, certification etc.).

· Embrace an "automation first" mindset, aiming to minimise manual tasks, improve processes and optimise the operations of support team.

· Provide administrative support across applications as needed.

· Proactively monitor the payments to provide support on the e-commerce platform and the payment gateways.

· Research, identify, design, and implement new technology solutions to support ICC Academy’s ambitions and future requirements.

· Ensure proper documentation, notification, escalation, tracking, and follow up of incidents/requests are conducted in a timely manner.

Your profile

Do not hesitate to apply if you:

· Hold a diploma or bachelor’s degree in computer science, computer engineering, information technology, or a related discipline.

· Have a minimum of four years of experience in software development, implementation, and support. Experience in data analysis and visualisation is preferred.

· Have in-depth knowledge of SQL Databases (MySQL & MS SQL), PHP, MVC/Web services, REST API, Bootstrap, and frameworks like Node.js.

· Are hands-on and highly motivated with a desire to continually enhance technical skills.

· Demonstrate excellent technical skills, attention to detail, and ability to adhere to deadlines.

· Are a team player with great interpersonal skills who is innovative and results-oriented.

· Are an organised self-starter with the ability to work autonomously.

· Are experienced in Agile Scrum methodology.

· Familiarity with data analytics solutions, Microsoft technologies, and Business Intelligence is an advantage.

Terms and conditions

Estimated start date: As soon as possible

Department: Global Partnerships and Development

Location: ICC Academy, Singapore

How to apply: Please make sure to include the following in your application:

• Your CV in English (two pages maximum);
• A one-page cover letter highlighting your skills, motivation and experience relevant for the position.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.

Job Scope
Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (MS Active Directory, Exchange, Oracle, SQL Server, Windows, VMware, and UNIX servers).

Python / PowerShell Scripting Language
Manage and support Storage systems, including vulnerability remediation, capacity management, configuration management, provisioning and zoning of new servers using SAN switches.
Analyse backup software performance accordingly to meet client needs and monitoring of scheduled backups to ensure success or take remedial action for failures
Provide backup system data statistics to management.
Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
Monitor usage and performance of storage and perform capacity planning for storage growth to management.
Manage storage and backup changes through change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Ensure service levels meet requirements. Propose and implement action plan when required.
Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
Identify, research, and resolve technical problems
Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision

24x7 Operations Support
​
Who we are looking for
Degree/Diploma in Computer Information system or related field
Preferred knowledge in EMC Networker / EMC Data Domain / VEEAM
Proficient in storage and backup

Python / PowerShell Scripting Language is must
3 - 5 years relevant working experience (Preferably in Business Continuity Planning / Disaster Recovery)
Working knowledge in Veritas Netbackup / EMC ISILON / EMC VMAX / EMC POWERMAX would be good but not a must.
Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments.

Who are McDonald’s?

McDonald’s is proud to be one of the most recognised brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food and service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are passionate about modernising our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our outstanding team. Joining McDonald’s means thinking big every day and preparing for a career that can impact around the world. We are customer obsessed, committed to being leaders and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as an opportunity to have an impact on our customers, our people and our partners.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s, we are working hard to be the best-loved restaurant company.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

The Opportunity

This is an exciting chance to join a dynamic and high-performing BU Technology Team at McDonald’s. You will be reponsibile for leading the evolution of our technology landscape for McDonald’s in Asia across IDL markets within the region.

Reporting directly to the Senior Director, CIO ASIA & LATAM, you will be at the forefront of driving technology-related engagement and executing innovative technology programs. Your contribution will shape the future of technology within McDonald's markets across this dynamic and challenging region.

Collaborating with cross-functional teams across Asia and tapping into the knowledge from our Global Technology teams, you will need to establish seamless alignment and create a technology adoption plan in partnership with our Developmental Licensee (DL) partners in Asia.

We're seeking an self-motivated leader, someone with a true passion for all things technology and a natural ability to influence senior leaders within our organization. This will be instrumental in gaining their commitment and driving exceptional results through securing long-term commitment to invest.

What will my accountabilities be?

Market, BU, and Global Technology Alignment

· Serve as the primary liaison between McDonald's Asia markets and Global Technology solutions, practices, standards, and platforms while fostering strong relationships.

· Ensure market needs, plans, and commitments are aligned with the deployment capacity offered by globally approved suppliers and partners.

· Collaborate with the Vendor Management Office (VMO) and legal teams to facilitate commercial agreements with third-party suppliers, acting as an escalation point for markets and the business unit.

· Partner with the business unit to develop a multi-year technology roadmap that supports the business goals.

· Manage expectations of the business unit and markets regarding the availability and capabilities of the Global Technology solutions.

· Regularly review and influence organizational needs at the market level and within Global Technology, including succession plans and identifying missing capabilities.

Technology Planning and Adoption

· Drive the adoption of Global Technology standards and solutions across Asia markets.

· Lead the annual planning exercise in collaboration with the Global Technology team, business unit and markets.

· Track deployment efforts, proactively manage risks, and address challenges to ensure the success of the technology deployment program.

· Adjust commitments as needed and seek alignment with leadership.

· Monitor and track the progress of markets in adopting various global solutions, such as core restaurant solutions, hardware, and operating systems.

Communication

· Regularly share information about the global technology solution portfolio and technology standards, ensuring alignment with market business plans and addressing any legal considerations for the Asian DLs.

· Proactively communicate the latest information to market leadership, providing updates on a regular cadence and facilitating their participation in global events, such as CIO meetings and GTRM summits.

· Deliver clear and effective communications regarding the annual planning process, technology pricing guide, and the latest technology standards.

Governance

· Guide governance processes with various organizations to make informed technology decisions, manage adjustments, and mitigate technology risks.

· Manage relationships and conduct regular reviews with 3rd party technology suppliers, ensuring effective governance.

· Contribute to the market quarterly business reviews and DL business reviews to provide valuable insights and support decision-making.

· Provide support to global internal audit initiatives as required.

Skills

· Strong communication, influencing, collaboration, and relationship-building skills.

· Exceptional stakeholder engagement and cross-functional alignment skills, demonstrating organizational awareness and the ability to balance strategic vision with tactical direction.

· Tenacity and drive to achieve results independently with minimal direction, embracing adaptation and change management.

· Creative thinking and the ability to think outside the box to solve complex problems.

What background do I need to have?

· Strong track record in building and deploying technology strategy and roadmaps across a large and complex multi-disciplinary business:

• Translating Corporate vision into a robust strategy
• Exposure to deloying technology solutions across multiple markets and geographices
• Adept at analysing data to drive and create robust strategic outcomes and opportunites

· Broad knowledge and understanding of multiple technical displines across infrastructure, security, development and payments

· Strong communication, influencing and presentation skills – adept at building strong relationships to deliver multually beneficial outcomes with internal and external stakeholders.

o Inc. experience of working with 3rd party vendors & franchises.

· General understanding of restaurant operations and consumer experiences - ideally McDonald's

· Good understanding of and experience in product development and deployment processes for technology solutions

Desirable:

· Bachelor’s degree in Computer Science or equivalent

· MBA is a plus or experience in similar roles

At McDonald’s we are People from all Walks of Life...

“At McDonald’s, we are people from all walks of life…

People are at the heart of everything we do and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere

ob Title: Chief Technology Officer (CTO)
Salary: SGD 9,000 - SGD 15,000
Location: Singapore

Are you a visionary technology leader passionate about innovation and driving technical excellence? Join our fast-growing software development company as our Chief Technology Officer (CTO) and play a pivotal role in shaping the future of our cutting-edge blockchain applications and other innovative software solutions.

Key Responsibilities

• Develop and implement the company’s technical vision, strategy, and roadmap.
• Lead and mentor the engineering team to deliver scalable, robust, and high-performing solutions.
• Oversee all aspects of software development, including architecture design, coding standards, testing, and deployment.
• Stay ahead of emerging technology trends and drive the adoption of innovative solutions to enhance our competitive edge.
• Collaborate with cross-functional teams to ensure seamless integration between business goals and technical strategies.
• Ensure the security, scalability, and reliability of all systems and applications.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields.
• Proven experience (8+ years) in software development, with at least 3 years in a leadership role.
• Strong expertise in blockchain technologies, cloud platforms, and scalable architecture design.
• Hands-on experience with programming languages like Python, Java, or Go, and frameworks relevant to blockchain development.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work effectively in a dynamic and fast-paced environment.

Job Description:

Kairos Global Search is seeking an experienced and dynamic Recruitment Leader to head our Technology & Digital practice in Singapore. The ideal candidate will have a proven track record in recruitment, deep expertise in the technology and digital sectors, and the ability to drive strategic growth while managing a high-performing team.

Key Responsibilities:

• Lead and manage the Technology & Digital recruitment practice, ensuring alignment with the Kairos Global Search’s strategic vision.
• Develop and execute business strategies to expand the practice in Singapore.
• Build and nurture strong relationships with clients in the Technology & Digital sectors.
• Act as a senior advisor, providing market insights and strategic hiring solutions tailored to client needs.
• Lead, mentor, and inspire a team of recruitment consultants to achieve and exceed performance targets.
• Foster a culture of collaboration, excellence, and continuous development within the team.
• Identify and capitalize on new business opportunities within the Technology & Digital sectors.
• Maintain a robust pipeline of clients and candidates to support sustainable growth.
• Monitor and evaluate team performance, implementing strategies to enhance efficiency and service delivery.
• Drive continuous improvement initiatives to maintain a competitive edge in the market.

Requirements:

• Proven track record in recruitment, with a strong focus on Technology & Digital sectors.
• Extensive experience in leading recruitment teams and delivering successful client outcomes.
• In-depth knowledge of the technology and digital markets in Singapore, including emerging trends and talent dynamics.
• Exceptional leadership, interpersonal, and communication skills.
• Strong business acumen with a results-driven approach.
• Proficiency in English; additional language skills are advantageous.

What We Offer:

• A senior leadership role within a reputable and fast-growing recruitment firm.
• Opportunities to shape and expand the Technology & Digital practice across key markets.
• A collaborative and supportive work environment.
• Competitive salary and performance-based incentives.
• Comprehensive professional development and growth opportunities.

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

The Recruitment Executive supports the permanent recruitment activities of a company in the Technology Team. He/She handles the end-to-end recruitment processes, from job postings to hiring. He/She supports the manager in implementing recruitment strategies. He/She works with external recruitment partners and institutions to source for suitable candidates. He/She screens and shortlist candidates, schedules and conducts interviews. He/She is familiar with local manpower regulations. He/She handles all administration pertaining to recruitment.

Responsibilities:

• Sourcing high calibre and relevant candidates and screening CVs
• Conducting telephone interviews and assessments
• Building rapport with candidates
• Ensuring that you maintain good communication with candidate at all times and gain a good understanding of their future career ambitions
• Ensuring that all administrative records are maintained and up to date - uploading new candidates on to our in-house database and processing their applications
• Assisting with the advertising of new vacancies and managing the response to these effectively and providing an outstanding candidate experience.
• Other tasks necessary to complete the role as requested

Desired Skills and Experience:

• Excellent telephone manner, confident and comfortable on the phone
• Ability to work under pressure and to deal with high volumes of work
• Previous experience of screening candidates in a recruitment environment
• Team player
• Keen eye for attention to detail

Position Overview

Our client is looking for an individual to drive the technology development plans and systems to support the planning and implementation of a public healthcare project.

You are expected to work closely with the key partners and related stakeholders across the public sector and healthcare domain on technology planning and strategy for sector-wide digitalization.

Roles & Responsibilities

• Work with different stakeholders’ agencies or workgroups to co-develop impactful technology development plan and strategy to realise the business and policy outcomes.
• Conduct research to discover market shift and trends in the related sectors and provide useful analysis and insights to support strategic decisions.
• Look for new ways to apply emerging technologies to meet business needs and to foster productive or innovation culture.
• Apply methodology such as design thinking or user experience approaches and tools to deal with complex issues and to identify current state’s gaps and opportunities.
• Evaluate and recommend a range of possible solutions for future state’s roadmap and development while ensuring the overall strategic vision and directions are aligned.

Requirements

• Degree from a recognized university with some recent knowledge and experience with methodology such as design thinking or user experience.
• Participated in at least one complete cycle of application project or product development.
• Reliable team player that takes initiatives and willing to put in extra effort to ensure success.
• Keen and quick learner with a positive attitude in dealing with complexities and tough challenges and able to adept at balancing multiple projects/tasks concurrently.
• Possess problem-solving skills to identify issues accurately, communicates effectively, and handles conflicts constructively.
• Open to different perspectives and flexible to adjust to unexpected changes or challenges when necessary.
• Experience in technology planning and development in healthcare industry or community care sector is an advantage

Morgan McKinley Pte Ltd

Darius Guo Jia Qing

EA Licence No: 11C5502

EA Registration No. R1549724

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

We are looking for a Business Analysts with a focus on analyzing business processes and translating them into system requirements.

Your Key Responsibilities

• Interact with business users/Product Owner and understand business processes and requirements
• Perform requirements analysis and solution design on product backlog items
• Collaborate closely with developers as part of an agile development team
• Perform functional testing and coordinate acceptance test with users

Skills & Attributes for Success

• Plan and conduct training to users as part of project delivery
• Provide solutions and options on operational issues encountered by end users

To qualify for the role, you must have:

• Degree in Computer Science, Engineering, Information Systems or related disciplines
• Minimum 3 years of working experience in Business Analyst or similar capacity
• Strong analytical, problem solving skills and attention to detail
• Strong written and verbal communication with emphasis on technical writing skills
• Basic knowledge of database query scripting (SQL) and UX/UI design concepts

Ideally, you’ll also have

• Keen appreciation of client’s needs and strong interest in software delivery
• Knowledge of test automation will be an advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Overview

Microsoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Enterprise Account Technology Strategist, you will have the opportunity to design and drive leading edge technology initiatives in partnership with your customers, both supporting your customers’ desired business outcomes and achieving Microsoft’s business objectives.

Paired with an Enterprise Account Executive, leveraging your large, multi-functional v-team across the breadth of the Microsoft product portfolio and the vast catalog of Microsoft Partner offerings, you will build and grow your network of technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies. With a proven history of innovating technical solutions to achieve customers’ business objectives and achieving account growth targets, this role will give you the opportunity to combine your technology and industry knowledge to deliver on AI solutions to accelerate your customers’ AI vision and to ultimately become their trusted technology advisor.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Customer AI and Security Strategy Leadership - Document and articulate the customer’s business objectives, technology landscape and AI and Security strategy.
• Technology Relevant Trusted Seller - Drive Microsoft Business growth including partner co-sell motions and governance around consumption and intent to use
• Technology Leadership across Solution Areas - Lead AI, (including data and migration) and Security, conversations across the rooms of the house showcasing how they align to the customers business priorities.
• Industry Knowledge – Apply expertise in customer businesses, technology platforms and industry to build AI strategy with the customer that is aligned to business outcomes. Challenge customers’ assumptions with constructive dialogue about their business and technology.
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry.
• Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
• OR equivalent experience
• 6+ years experience in relevant customer industry
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.
• At least 7 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage: Cloud related solutions
• Infrastructure / Network related solutions
• Endpoint / Workplace Technology related solutions
• Active Directory / Identity Management related solutions.

EA Number: 11C4879

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

On your day to day:

Support Information Security Risk Assessments

• Registration of application assets in Risk Assessment Inventory
• Information Technology Risk Classification
• Coordination of discussions, reviews and approvals from Technology and Business stakeholders

Management of risks related to Third party Mgmt

• Support business partners in due diligence of new and existing third party vendors
• Review gaps identified during assessments
• Facilitate risk reduction discussions and assessment of residual risk for further documentation of corrective action plans and risk acceptances
• Periodic review of External data transfers and their compliance with Citi standards
• Documentation of non-compliances in the Issue Management tools --

1. Data gathering from Tech, Business and IS partners
2. Raising control issues for Non compliances with Citi policy/standards
3. Facilitating discussions for residual risk rating, Reviews with control functions & Approvals as per approval matrix
4. Facilitate periodic review and renewal of Risk Exceptions.

• Follow-up on Regional Security Incidents with involved parties for timely closure. Support periodic Data gathering and Root Cause analysis of security incidents. Monitor improvements based on measures taken.
• Support time-sensitive global IS risk reduction initiatives by partnering with regional and country business partners
• Prepare Management reports, presentations, dashboards for key risk indicators
• Support appropriate data classification for application and infrastructure assets
• Occasional Audit support

Tool familiarity, soft skills and other qualifications:

• Essential: Intermediate to advanced knowledge of Information Security; Project Mgmt skills; Strong communication skills; MS Office - Access, Excel, Visio, Powerpoint

• Desirable: Experience with migration projects; Any InfoSec related certification; MS Project

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Associate to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 3-4 years of relevant consulting or industry experience, preferably in a professional services environment
• Strong written, verbal communication and presentation skills
• Interest in designing, developing, and integrating business operations and technology

What’s in it for you

• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.
• Flexible work arrangements

If you can demonstrate that you meet the criteria above, apply now.

The exceptional EY experience. It's yours to build.

Consulting Associate, Singapore

The opportunity: your next adventure awaits

At EY, your Consulting career is truly yours to build. We provide the scale, the technology, the teams, the challenges, the learning and the relationships for you to personalize and evolve your career.

You’ll have the support to forge your own transformational career path, uniquely tailored to your interests and skillset – taking your Consulting career where you want to go.

You’ll develop future-focused skills and capabilities with formal learning and professional experiences that will equip you to become a leading transformation consultant. You’ll gain deep experience across industries and sectors through our solutions-led go-to-market approach.

Our strategic focus on collaboration will offer you opportunities to grow and progress in different ways. As we work more collaboratively and in multi-disciplinary and globally integrated teams, you’ll have more opportunities to learn from colleagues, expand your perspective and get involved with different work.

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A degree in one of the following: Accountancy, Business, Data & Analytics, Economics, Human Capital, Mathematics, Statistics, Computer Science, Engineering, Information Technology or equivalent
• Strong written, verbal communication and presentation skills
• Interest in designing, developing and integrating business operations and technology

What’s in it for you

• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.
• Flexible work arrangements

What you can expect

• Only shortlisted candidates will be contacted.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experience in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

POSITION: Technology Consulting; Senior Consultant (Cybersecurity)

REPORTS TO: Technology Consulting Managing Director

LOCATION: Singapore

ABOUT PROTIVITI

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independently owned Member Firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk and internal audit to our clients through our network of more than 85 offices in over 25 countries. We have served more than 60 percent of Fortune 1000® and 35 percent of Fortune Global 500® companies. We also work with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.

We offer a unique and different career opportunity to professional IT Security specialists looking to work for an organization that is solely focused on delivering IT Security solutions.

JOB RESPONSIBILITES

•Reviewing, documenting, evaluating and testing cyber security controls in a wide range of environments.

•Communicating control strengths and weaknesses to the client or internal audit engagement team and developing effective solutions.

•Ensure timely completion of assigned project phases.

•Develop and maintain effective client relationships.

•Apply understanding of Protiviti policies and proficiency in Protiviti methodologies.

•Apply understanding of business processes and technical skills to successful completion of project assignments.

•Develop understanding of project requirements and client’s business.

•Supervise and train project personnel

•Preparing reports on findings and recommendations to both senior management and technical audience. General knowledge and Technical Skills.

•Understanding of security architecture principles.

REQUIRED EXPERIENCE

•4+ years in a related field, preferably gained in a “Big 4” environment or professional cyber security servicing firms.

•Proficient in Microsoft Windows scripting (WSH, PowerShell), Linux shell scripting, Python/Perl/Ruby, C/C++, .NET, SOAP/Rest API.

•Understanding of leading IT security control frameworks (ISO 27001/2, NIST CSF, COBiT).

•Understanding of cyber security risk assessment approaches and deliverables.

REQUIRED INDUSTRY / TECHNICAL KNOWLEDGE & SKILLS

•Practical hands-on experience with security solutions in multi-layered “defense-in-depth” security model (EDR, NGFW, IPS/IDS/FW, SEIM, MDM,DB Protection, DLP,Web proxies,WAF, Wireless security, Patch and vulnerability management, Forensic tools, etc).

•Practical hands-on experience with technical security assessment (configuration, source code, mobile), vulnerability assessment andpenetration testing methodologies and tools (Nexpose, Qualys, Nessus, Burp Suite, NetSparker, Acunetix, Metasploit, Powersploit, Empire, Kali linux tools etc.) for networks and applications.

REQUIRED GENERAL KNOWLEDGE & SKILLS

•Strong interpersonal, communication and writing skills.

•Highly analytical, creative in thinking and tenacious with a “take charge” attitude.

•Able to work independently as well as in teams of varying sizes.

EDUCATIONAL & PROFESSIONAL CREDENTIALS

•A recognized degree in Computer science, Cybersecurity or related technicalfield.

•Preferred professional qualifications(at least two of them):CISSP, CEH, CREST, GSED, GCIH, CISA, CCNP, CRISC, AWS Certification.

•Additional advanced highly preferred professional qualifications(at least one of them): OSCP, OSCE, GXPN, GREM, GMOB, GICSP, AWS Certification (Specialty, Security).

ABOUT PROTIVITI

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independently owned Member Firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk and internal audit to our clients through our network of more than 85 offices in over 25 countries. We have served more than 60 percent of Fortune 1000® and 35 percent of Fortune Global 500® companies. We also work with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.

JOB RESPONSIBILITES

• Reviewing, documenting, evaluating and testing cyber security controls in a wide range of environments.

• Conduct comprehensive penetration tests on the organization's digital infrastructure, including but not limited to web applications, networks, and endpoint systems.

• Communicating control strengths and weaknesses to the client or internal audit engagement team and developing effective solutions.

• Ensure timely completion of assigned project phases.

• Develop and maintain effective client relationships.

•Apply understanding of Protiviti policies and proficiency in Protiviti methodologies.

•Apply understanding of business processes and technical skills to successful completion of project assignments.

•Develop understanding of project requirements and client’s business.

•Preparing reports on findings and recommendations to both senior management and technical audience. General knowledge and Technical Skills.

•Understanding of security architecture principles.

REQUIRED EXPERIENCE

•4+ years in a related field, preferably gained in a “Big 4” environment or professional cyber security servicing firms.

•Experienced in performing vulnerability assessments and penetration testing.

•Proficient in Microsoft Windows scripting (WSH, PowerShell), Linux shell scripting, Python/Perl/Ruby, C/C++, .NET, SOAP/Rest API.

•Understanding of leading IT security control frameworks (ISO 27001/2, NIST CSF, COBiT).

•Understanding of cyber security risk assessment approaches and deliverables.

REQUIRED INDUSTRY / TECHNICAL KNOWLEDGE & SKILLS

• Understanding of leading IT security control frameworks (ISO 27001/2, NIST CSF, COBiT). Candidate should have multiple successfully accomplished IT Security assessment, IT Audit engagements.

• Understanding of cyber security risk assessment approaches and deliverables.

• Understanding of security architecture principles.

• Practical hands-on experience with security solutions in multi-layered “defense-in-depth” security model (EDR, NGFW, IPS/IDS/FW, SEIM, MDM, DB Protection, DLP, Web proxies, WAF, Wireless security, Patch and vulnerability management, Forensic tools, etc).

• Practical hands-on experience with technical security assessment (configuration, source code, mobile), vulnerability assessment and penetration testing methodologies and tools (Nexpose, Qualys, Nessus, Burp Suite, NetSparker, Acunetix, Metasploit, Powersploit, Empire, Kali linux tools etc.) for networks and applications.

• Proficient in Microsoft Windows scripting (WSH, PowerShell), Linux shell scripting, Python/Perl/Ruby, C/C++, .NET, SOAP/Rest API.

• Experience in Financial sector will be a plus.

REQUIRED GENERAL KNOWLEDGE & SKILLS

•Strong interpersonal, communication and writing skills.

•Highly analytical, creative in thinking and tenacious with a “take charge” attitude.

•Able to work independently as well as in teams of varying sizes.

EDUCATIONAL & PROFESSIONAL CREDENTIALS

· Bachelor’s Degree in Computer Science, Information System, or related discipline

· Strong knowledge on different parts of IT environment, i.e. operation systems, network, database, etc.

· Professional certifications, i.e. CREST, CISSP, CISM, CISA, CBCP, CIA, CFE, ISO 27001 leader auditor, PMP, or ITIL, are preferred

· Knowledge of CyberArk, Netskope, PaloAlto Network, Microsoft Products

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Food Science & Technology (FST) at the National University of Singapore (NUS) is Singapore’s first Department of Food Science & Technology in the university sector. Established in 1999 initially as the FST Programme in the Faculty of Science, it was elevated to a full academic department in January 2020 in the same Faculty. The Department has expanded significantly in both education and research to help Singapore to achieve food resilience and security as well as to advance Singapore’s food industry.

The FST Department would like to invite applications for tenure-track faculty position in ‘Artificial Intelligence (AI) in Food Science & Technology’ and ‘Smart Food Processing’.

The candidate will be required to:
• Develop and lead competitive research program.
• Participate in teaching of undergraduate and postgraduate subjects, as well as supervision of Honours students and graduate students.
• Contribute to service duties as required.

Qualifications

Applicants should possess a PhD degree in a related field from an internationally reputable university. Postdoctoral experience of at least 2 years is desirable and industrial experience is highly valued. Applicants should demonstrate strong record and trajectory in research output, grant capture and teaching excellence. Selection will be based on applicant’s track record of relevant accomplishments and potential for outstanding future contributions.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of strong Application production support experience in the financial industry
• Experience using call/ticketing software
• Hadoop/Big Data Platform
• Working knowledge of various components and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka.
• Perform daily performance monitoring of the cluster - Implement best practices, ensure cluster stability and create/analyze performance metrics.
• Hands-on experience in supporting applications built on Hadoop.
• Linux
  3 - 5 years of experience
• Database
  Good SQL experience in any of the RDBMS.
• Scheduler
  Autosys / CONTROL-M or other schedulers will be of added advantage.
• Programming Languages
  UNIX shell scripting, Python / PERL will be of added advantage.
• Microsoft
  Strong knowledge of Microsoft based operating systems
  Experience using/troubleshooting Office with emphasis on Word, Excel.
• Additional Skills (preferable)

Other Applications
Knowledge / working experience of ITRS Active Console/other monitoring tools
Knowledge / working experience of Autosys/scheduler.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and World Impact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

· You will provide end-to-end advisory and overlay point-of-views and industry insights onto the research and analyses provided by the project teams, and seek to formulate innovative technology-enabled solutions to address our clients’ business needs.

· You will manage the assessment and business requirements gathering processes, review appropriateness of functional specifications against the problem statements/business requirements, and support solutions prototyping and architecture re-design by applying industry insights and know-hows.

· You will engage our clients in discussions, presentations and workshops to validate technology-enabled solutions provided by the project teams, as well as perform walk-through of work products and deliverables with the clients.

· You will develop trusted relationships with your clients and gain recognition in the marketplace for technical and advisory capabilities across the spectrum.

· You will provide quality assurance and ensure timely delivery of work products developed by the project teams.

· You will actively coach project teams during the execution of projects and support senior team members in maintaining operational excellence at all times.

· You will meet clients on a regular basis to define problem statements, analyse key priorities/issues, and work with senior team members to develop responses to client enquiries, formulate proposals and produce point-of-view publications.

If you are someone with:

· A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.

· Senior consultant will require a minimum of 6 years of experience in IT management consulting.

· Experience in both advisory as well as implementation experience in the following areas:

o IT Strategy: IT strategy development, IT governance, IT operating model, enterprise architecture

o IT Transformation: IT sourcing advisory, program and project management advisory

o IT Operations: IT service management, IT shared service management

o IT Optimization: IT cost reduction, IT Merger & Acquisition

· Understanding of current IT trends (cloud computing, big data, social media, RPA, IoT, blockchain, etc.)

· Strong analytical skills, excellent oral and written communication skills in English, be self-motivated, and be able to work in stressful situations with changing priorities

· Excellent problem solving skills, ability to think out-of-the-box, work under pressure and tight project timelines

· Drive, tenacity, client focused and results oriented

· Proven demonstration of sound business acumen, teamwork and leadership qualities.

· Willingness to work outside of office base and most of all…

· An appreciation of the consulting lifestyle and ability to travel(both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

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