About the Role

As a Regional Product Manager for X STAR, you will be responsible for overseeing the standardization and alignment of servicing and collection processes across multiple markets in SEA jurisdictions. You will leverage your deep expertise in this area to ensure efficient operations, customer satisfaction, and effective risk management.

Job Responsibilities

• Drive the standardization of loan servicing and collection processes across the region, ensuring consistency in policies, procedures, and systems.
• Provide expert guidance on servicing and collection best practices, risk management strategies, and regulatory compliance.
• Identify opportunities to improve the efficiency and effectiveness of loan processes, reduce operational costs and enhance customer experience.
• Oversee the implementation of technology solutions to support servicing and collection operations, including customer portals, automated collection systems, and data analytics tools.
• Conduct UAT and live verification to ensure the quality of the system delivery.
• Develop and implement strategies to mitigate credit risk and manage delinquent accounts effectively.
• Track the performance of loan servicing and collection operations across the region and identify areas for improvement.
• Collaborate with local country product managers to ensure alignment with regional strategies and address market-specific needs.
• Liase with group stakeholders to make sure the products are delivered.
• Liaise with developers based in China for development and delivery of loan servicing and collection features and systems.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• Minimum 3 years of experience in loan servicing and collection, preferably in a regional or global role.
• Deep understanding of loan servicing and collection processes, including customer communication, lending products life cycle, payment processing, delinquency management, and recovery strategies.
• Experience in digital banking or fintech.
• Knowledge of Agile methodologies and Waterfall.
• Proven track record of driving process standardization and optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, including the ability to effectively communicate in English and Mandarin.
• Ability to work effectively in a cross-functional and multicultural environment.

Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· 2 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

Job Highlights

• 5 days week
• Friendly Environment
• Medical and Dental Benefits

Job Description

Responsibilities:

• Delivery of goods (Sanitarywares) to customers
• Liaising with customers prior to delivery arrival
• Ensure deliveries are done in a timely and orderly fashion
• Assist with loading and unloading of products from truck
• Checking of delivery orders before and after deliveries
• Ensure all documentation is signed and acknowledged by the relevant parties
• Assist warehouse in stocking duties from time to time

Requirements:

• Must hold a Class 4 driving license
• Conversant in basic English
• Customer-service oriented and positive work attitude.
• Min 1-year experience in a similar role

X Star is a wholly owned subsidiary of Yixin Group Limited, a leading online automobile financing platform. By leveraging on our leading platform technologies and strong shareholder background (which includes Tencent and JD.com), X Star is committed to the vision of building an automotive ecosystem with more convenient, safe and efficient financing services.

Job responsibilities:

1. Develop product strategy and workflow:

• Responsible for developing auto-finance product strategy and planning, increasing loan book and profitability.
• Manage auto-loan product positioning in the industry.
• Design and manage dealer commission program to maximize organic growth.
• Work with risk, finance and legal team to ensure products meet regulatory standards and ensure smooth product operations.
• Work with technology team to design new workflow and system design

1. Market research and data analytics

• Analyze market demands, competitor landscape, and customer needs to continuously improve the product offerings and increase product competitiveness.
• Obtain insights into our customer segment and profiling through in-depth user research and data analysis, and interview with BDs and car dealers
• Conduct market research and data analysis to inform product strategy and decision-making.

Requirements:

• Bachelor’s degree in business, finance, marketing, or relevant field
• 3 years of relevant industry experience in financial institutions, consumer lending, or fintech companies
• A self-starter who is able to work interpedently and engage cross-functional teams
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strategic and data-driven thinking
• Positive, ambitious and goal-oriented

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· 2 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

• Develop and implement comprehensive marketing strategies aligned with business goals.
• Analyze market trends and competitor activities to identify opportunities.
• Ensure consistent brand messaging across all channels.
• Oversee brand positioning and development of brand guidelines.
• Manage and mentor the marketing team, fostering a collaborative environment.
• Coordinate cross-functional teams to ensure cohesive marketing efforts.
• Monitor campaign performance and adjust strategies as needed.
• Develop and manage the marketing budget, ensuring effective allocation of resources.
• Track ROI for various marketing initiatives and adjust as necessary.
• Conduct research to understand customer needs and preferences.
• Utilize data analytics to inform marketing decisions and strategies.
• Build relationships with external partners, vendors, and stakeholders.
• Represent the company at industry events and conferences.
• Provide regular reports on marketing performance to senior management.
• Use analytics tools to measure and report on the effectiveness of marketing strategies.

1. Conducting market research to identify new trends, opportunities, and potential areas for business growth. Analyzing market data to understand customer needs, preferences, and competitor strategies.
2. Generating leads through various channels such as cold calling, networking, referrals, and online research. Identifying and targeting potential clients or partners that align with the company's goals and offerings.
3. Building and maintaining strong relationships with existing clients, understanding their needs, and providing personalized solutions to enhance customer satisfaction and retention.
4. Creating compelling proposals, presentations, and pitches to showcase the company's products or services to potential clients. Customizing proposals based on client requirements and feedback.

IT Executive

Responsibilities:

1. Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).

2. Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3. Documentation of all the IT assets, user information, VOIP lines, data lines and software licenses and maintenance.

4. Protect data, software, and hardware by coordinating, planning and implementing network security measure.

5. Troubleshoot, diagnose and resolve hardware, software and network problems.

6. Managing of IT assets and assists in decision making on acquiring IT assets.

7. Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

8. Office 365 maintenance – creating email IDs / Teams for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

9. Assists with the implementation of any new system and technology that will improve work processes and member experience.

10. Work with all stakeholders to identify and provide responsive support on IT requirements

11. Monitor the office network and firewall within a secure environment for enhanced protection.(DHCP, Firewall policy, Access point, Vlan)

12. Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition

13. Regular update antivirus-related tools and window-related system patches.

14. Domain maintenance

Others:

1. Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business

2. Ready to be on-call and provide site support when needed

Requirements:

1. Min. Diploma in Information Technology or its equivalent;

2. 3-5-years exposure in desktop/Helpdesk support;

3. Excellent in hardware, software, network, and server troubleshooting;

4. Ability to work in a fast-paced environment;

5. Bilingual in English and Mandarin (Write and Read)

6. Good communication and interpersonal skills;

7. Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

8. Strong in business operation support

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Operations Engineer to support our client in Singapore which is a top global investment bank.

• Possess at least 3 years of relevant VMware experience
• Experience in VMware Horizon and VCentre is required
• Proficiency in troubleshooting VDI performance and connectivity issues.
• Strong understanding of ITIL frameworks, including incident, problem, and change management.
• ⁠Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
• ⁠Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
• ⁠Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
• ⁠
• ⁠Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
• ⁠Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
• ⁠Knowledge of monitoring tools such as VMware vROps or similar.
• ⁠Understanding of storage technologies, including SAN and NAS, in relation to VDI.
• Experience in Powershell Scripting will be an advantage
• Willing to do weekend work on Sat and Sun, once a month on rotational basis.

Roles & Responsibilities

• Draft and compile comprehensive tender documents including specifications, drawings, and scope of work.
• Conduct detailed cost estimations and evaluate tenders to ensure competitive and accurate bids.
• Manage contract agreements and ensure compliance with contractual terms.
• Develop detailed quotations for clients, ensuring accuracy and alignment with project requirements.
• Verify that all required documentation is complete and submitted in a timely manner to meet deadlines.
• Monitor and manage project costs to avoid overspending and ensure financial efficiency.
• Develop and manage project budgets, ensuring they align with financial constraints and objectives.
• Evaluate price comparisons and prepare summaries to support cost control measures.
• Draft and process variation orders for changes in project scope or requirements.
• Generate and submit monthly progress reports to support progress payment claims and project tracking.
• Assess and negotiate with proposed subcontractors in consultation with the project manager, ensuring cost-effectiveness and quality standards.
• Manage and finalize accounts for both main and subcontractors, ensuring all financial obligations are met and discrepancies resolved.
• Participate in project meetings as required, providing input on cost-related issues and project progress.
• Perform other duties as assigned, which may include ad-hoc tasks and responsibilities related to project cost management.
• Liaise with Engineers and Managers regarding their purchasing requirements.
• Source and negotiate for equipment and supplies.
• Evaluate suppliers based on quality standards, delivery, and prices.
• Process purchase requisitions and create purchase orders.
• Provide administrative support as assigned.
• Coordinate with the Surveyor to prepare topographical survey drawings and As-built drawings.
• Collaborate with the Project Manager and Engineers to prepare shop drawings and 3D models based on site conditions.
• Calculate the quantity of materials and equipment needed for the site.
• Prepare Electrical shop drawings, SLD (Single Line Diagram) drawings, PA system, and Fire Alarm drawings for the M&E team.
• Prepare shop drawings and 3D models for fabrication work, including calculating the required materials.

Job Requirements:

• Proficiency in Microsoft Excel, Word, Power Point & AutoCAD drafting.

Responsibilities

MISSIONS:

• Lead Foreign Exchange (FX) Information Technology (IT) ASIA team in dual locations (Hong Kong and Singapore) to deliver high level of production services and to bring values for business
• Show accountability for issues and topics in Foreign Exchange chain by troubleshooting, cooperating with relevant teams and providing solutions
• Drive changes with global team by sharing visions and strategic views for roadmap
• Develop stronger production monitoring methodology and automate process for continuous improvement
• Manage prioritization of issues, and work closely with various teams like infrastructure, application development team to analysis and resolve root causes
• Conduct clear incident communication, timely follow up on postmortem, and challenge for target solution
• Responsible to be aware of and to manage all risks within activities managed by foreign exchange Information Technology team
• Responsibility can be extended to cover larger scope beyond Foreign Exchange Information Technology depending on candidate profile

Profile required

Academic Background and Certifications, Experience:

• Extensive experience working in Information Technology (IT) in Technology solutions facing the Front office in the banking industry
• Prior experience in large scale global application support or/and Development and strong experience in working with teams in remotely locations
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision
• Ability to technically analyze problems encountered with these systems and employing technical skills to overcome them
• Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise
• Ability to work in a team environment
• Self-motivated and delivery-focused individual
• Board knowledge in both pre-trade and post-trade activities, and Ability to understand the big picture - can step back and understand the context of problems and react accordingly
• Proven written and verbal communication skills at business writing level, and develop long lasting relationships with all levels of management
• Functional knowledge and work experience in Over the Counter (OTC) Fixed Income & Currencies (FIC) derivatives, especially in Foreign Exchange (FX) Cash and Options will be preferred

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage,and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Information Technology Testers (11 Months Contract), Up $6.4K

Location: Pasir Panjang

Monday to Thursday: 8:30AM to 6:00PM

Friday: 8:30AM to 5:30PM

Responsibilities:

• Establish quality assurance deliverables for stories in upcoming iterations/sprints, for functional and non-functional test areas
• Work closely with development team to conduct testing of modules developed for integration of BGP to GMS and enhancements to GMS.
• Work with line division to onboard and review new AORs onto BGP.
• Other Admin/Operational support where required

Requirements:

• Degree in Computer / Computer Science, Electronics and Computer Engineering, Information Technology or equivalent.
• Minimum least 3 years of quality assurance/testing experience
• Experience in Agile development and testing methodologies
• Testing certifications is an advantage (eg. CSTP, CTAL)
• Organised and meticulous in planning, managing and executing testing activities
• Ability to analyse test results and explain the findings and corrective actions required clearly and concisely.
• Team player who is proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing, communications, stakeholder engagement and presentation skills

https://sg.go.persolkelly.com/job/details/10643

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

The HR BPO Executive is responsible for supporting the delivery of outsourced HR services to clients, ensuring that HR processes like payroll, recruitment, benefits administration, and compliance are efficiently managed. This role requires strong attention to detail and a deep understanding of HR practices in Singapore, ensuring that services meet statutory requirements and client expectations. The HR BPO Executive will work closely with BPO team and clients to maintain high levels of service delivery.

Responsibilities:

Payroll Management

- Process monthly payroll for clients, ensuring accurate and timely salary disbursements, CPF contributions, income tax filings (IR8A/IR21), and other statutory submissions.

- Ensure payroll records are compliant with the Ministry of Manpower (MOM) and other local regulatory bodies.

- Handle payroll queries from clients and employees, providing accurate and timely responses.

Recruitment Support

- Assist in managing outsourced recruitment processes, including job postings, candidate sourcing, interview scheduling and interviewing, as well as coordination.

- Ensure all recruitment processes are aligned with local employment regulations, including proper documentation for new hires.

Employee Benefits Administration

- Manage employee benefits processing, such as leave applications, medical claims, and insurance enrolment, ensuring all transactions adhere to client policies.

- Handle employee benefit queries from clients and employees.

HR Compliance & Data Management

- Ensure client compliance with local labour laws, including MOM regulations, Fair Consideration Framework (FCF), and Employment Act.

- Maintain accurate and updated employee records in compliance with the Personal Data Protection Act (PDPA).

- Support clients in the preparation of statutory reports and audits.

Client Support & Service Delivery

- Serve as the first point of contact for client queries related to HR processes, providing prompt and professional assistance.

- Work closely with the Management Team to ensure service delivery aligns with client expectations and service level agreements (SLAs).

- Assist with onboarding new clients, ensuring a smooth transition into outsourced HR services.

Process Improvement & Technology Utilization

- Identify opportunities to streamline HR processes and improve efficiency using HR software systems.

- Support the implementation of new HR tools and systems for clients, providing training and ongoing support.

Requirements:

- Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

- At least 2-3 years of experience in HR operations, payroll, or HR outsourcing, with a focus on Singapore labor laws and regulations.

- Experience in managing payroll via HR systems is highly desirable.

- CEI certified preferred

Skills and Attributes:

- Strong attention to detail, with the ability to manage multiple tasks in a fast-paced environment.

- Discretion in handling sensitive information.

- Proficient in English and Chinese to liaise with Chinese associates.

- Customer-focused with strong problem-solving skills.

- Ability to work independently and as part of a team, with a high degree of accountability.

- Proactive, with the ability to manage time and prioritize effectively.

Job Description:

• Responsible for supporting yield improvement, driving, and managing the continuous yield and quality improvement for various devices.
• Responsible for having close interaction with Product Test Engineering team and communicate technical product status to management.
• Responsible for following up with Foundries and test subcontractors to resolve low yield/reliability issues.
• Responsible for monitoring of parameter test and wafer sorting yield with in-depth analysis using various statistical data analysis tools and understand on semiconductor process knowledge, e.g., inline d0, ET, CPK etc.
• Develops failure analysis methodologies as required for assigned projects to enable rapid problem solving with support of internal and external parties.

Requirements:

• Degree/Master’s in Electrical Engineering, Microelectronics or related discipline.
• Strong analytical problem-solving skills.
• Capability of mass data analysis.
• Min 2 years of experience in Product Engineering.
• Salary package will be offered based on working experience.

Position Overview: We are seeking an experienced and strategic Group Chief Financial Officer (CFO) to lead and oversee the financial operations of our organization. The Group CFO will be responsible for driving the financial strategy, ensuring robust financial management, and supporting the organization’s growth and profitability across its various divisions. This position reports directly to the CEO and works closely with the leadership team to achieve the company's strategic objectives.

Key Responsibilities:

Financial Strategy and Leadership:

• Develop and implement the organization's overall financial strategy to support its growth and long-term objectives.
• Provide financial insights and recommendations to the CEO, board of directors, and executive team to guide decision-making.
• Lead budgeting, forecasting, and financial planning processes across all business units.

Financial Management:

• Oversee all aspects of financial operations, including accounting, treasury, tax, and compliance.
• Ensure the accuracy and timeliness of financial reporting, adhering to regulatory and statutory requirements.
• Monitor and manage the company’s financial performance, identifying opportunities for improvement.

Risk Management and Compliance:

• Identify and mitigate financial risks through effective policies and controls.
• Ensure compliance with international and local financial regulations and standards.
• Establish a robust framework for internal financial audits and controls.

Capital Management:

• Manage the organization’s capital structure, including debt, equity, and working capital.
• Lead fundraising activities, including liaising with investors, banks, and other stakeholders.
• Evaluate and execute mergers, acquisitions, and divestitures in alignment with corporate strategy.

Team Leadership:

• Build, mentor, and lead a high-performing finance team across multiple regions and business units.
• Foster a culture of accountability, collaboration, and continuous improvement within the finance function.
• Ensure the team is equipped with the tools, systems, and training necessary for success.

1. Strategic Initiatives:
   • Drive financial efficiency through process improvements and cost optimization.
   • Partner with operational teams to evaluate and improve financial performance at the business unit level.
   • Support digital transformation initiatives, including the adoption of financial technologies.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. An MBA or CPA/CA qualification is highly preferred.
• 10+ years of experience in senior financial leadership roles, with a strong track record of success as a CFO or equivalent in a multinational or multi-divisional organization.
• Proven expertise in financial planning, analysis, and reporting, with a deep understanding of corporate finance and capital markets.
• Demonstrated experience in leading large, diverse teams and managing cross-functional stakeholders.
• Familiarity with regulatory environments and compliance standards across multiple jurisdictions.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication and interpersonal abilities, with experience in board-level presentations.

Headquartered in Singapore, Bossjob is a HRTech startup that connects companies in Southeast Asia to experienced professionals through accurate recommendation and instant direct chats. We're a diverse team based across Singapore, Philippines, Japan and China and we welcome like-minded individuals to join us in our journey.

Key Responsibilities:

• Identify potential clients by leveraging networks within the targeted market and secure new business opportunities
• Lead the entire sales process, including understanding prospect needs, preparing pitches, conducting software demonstrations, negotiating and closing deals
• Prospect, acquire and grow new Bossjob client accounts
• Develop deep expertise in our business product, processes and operations, and stay current with industry news
• Attend key industry events and conferences
• Oversee pre-sales and post-sales follow up; ensuring high levels of customer satisfaction as well as upsell and cross-sell opportunities with existing clients

Requirements:

• Bachelor’s degree in a related field
• Minimum of 3 years of sales experience in recruitment industry
• Proven experience with lead generation and prospect management
• Experience with SaaS products is an advantage
• Exceptional presentation skills and/or public speaking experience
• Initiative and good communication skill
• Strategic, consultative, and analytical sales approach, with a focus on building sustainable client partnerships
• Target-driven with a track record of thriving in a dynamic environment

Good to have:

• Entrepreneur spirit & working experience in startup

Why join us:

• Fast growing startup
• Opportunity to positively impact the lives of millions of people in this region
• Modern office in Central Singapore at Millenia (right next to Promenade MRT)

At Bossjob, we believe bringing a change to the world we live in through technological revolution is a chance once in a lifetime.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Summary

We are seeking a Senior Developer with a strong background in Java and Appian Solution Development, coupled with domain expertise in Finance & Accounting.

With a minimum of 6 to a maximum of 9 years of experience, the ideal candidate will contribute to innovative projects, enhancing our financial systems and processes to drive efficiency and accuracy across our global operations.

Roles & Responsibilities :

• Analyze and interpret complex financial and accounting processes to design and implement robust Appian solutions.
• Collaborate with cross-functional teams to ensure seamless integration of new applications with existing systems.
• Lead the development and optimization of Java-based components for maximum performance and scalability.
• Employ best practices in software development to ensure high-quality, maintainable code.
• Conduct thorough testing and debugging of applications to ensure error-free functionality.
• Provide technical guidance and support to junior developers and team members.
• Stay abreast of the latest industry trends and technologies to drive innovation within the company. - Ensure compliance with financial regulations and standards in all software solutions.
• Optimize existing financial software applications to enhance operational efficiency.
• Document all phases of the software development lifecycle for future reference and compliance.
• Facilitate knowledge sharing sessions to improve team skills and project outcomes.
• Engage in continuous learning to maintain expertise in Java, Appian, and financial domain knowledge.

Qualifications

• Candidate must possess at least 6 years of experience in Java and Appian Solution Development.
• Proven expertise in Finance & Accounting domain is required.
• Strong analytical and problem-solving skills are essential.
• Excellent communication and teamwork abilities are necessary.
• Experience in leading projects and guiding team members is preferred.
• A commitment to continuous professional development is expected.

Singapore University of Technology and Design immediately invites applications for multiple Research Assistant positions to work in Singapore, in the following areas:

· Robust perception, planning, and control for field robots
· Simultaneous localization and mapping
· Experimental robotics
· Novel mechanism synthesis and analysis

The position requires a M.Eng./M.Sc. in Engineering Product Development/Information System/ Mechanical/Electrical and Electronics/Computer Engineering or a related area.

Candidates are expected to possess experience in field robotic systems as evidenced by developmental project experiences/publications. Strong commitment to research and development is essential.