Support teaching and learning in the following areas:

• Preparation of laboratory materials, hand tools, and components for lessons and examinations
• Troubleshoot and maintenance of laboratory tools and instruments
• Management of laboratory space for student projects, project equipment, materials and storage
• Assist in managing activities in the laboratories and ensure safety procedures are observed

Perform daily housekeeping and maintenance to ensure the safety, cleanliness, and tidiness of laboratories

Liaise with vendors and evaluate quotations from suppliers for laboratory equipment and electronics components

Track and maintain laboratory documentation (i.e., Risk Assessments and Components Data Sheets) and inventory of laboratory equipment, hand tools and components

Experience Requirements

Minimum 3 years’ experience in designing and maintaining a system of at least 500 man-days (system development effort), with the relevant skill setsin programming and development framework, integration, database, job scheduling and automation, document and content management, workflow management, and reporting. Familiar with Batch & online application design concepts & should have experience in handing large volume of data.

Relevant skill sets:

1. Microsoft .NET version 4.5 and above
2. C# / VB.NET/ Java programming
3. Microsoft SQL Server
4. IBM DB2 Mainframe
5. IBM Message Broker
6. Ascential Datastage
7. TIBCO
8. FairIsaac Blaze Advisor
9. Dollar Universe
10. Adobe
11. COGNOS
12. I-Sprint UAM
13. FileNet
14. EFlow
15. Centera

Main Responsibilities / Tasks:

• Manage the team to ensure productivity and ensure effective and quality outputs.
• Manage the welfare of the team members.
• Ensure smooth day to day operations of the team.
• Responsible for the planning of the weekly work plan to ensure efficient productivity.
• Responsible for achieving his/her weekly work plan (targets) through tracking and
• ensure team hits dateline set out for the team.
• Take up ownership and drive through all issues faced by the team, e.g. address issues
• escalated from team members to resolve them in a prompt manner.
• Escalate to Group Lead in a timely manner when issues or problems cannot be resolved.
• Ensure that team members follow the AM(Application Maintenance) processes and perform periodic reviews to ensure consistency.
• Actively observe and highlight to Group Lead areas for improvement in AM processes.
• Provide technical guidance or mentorship to fellow team members.
• Provide timely feedback to team members to assist and develop team members in
• technical and functional specialties.
• Ensure high team morale and efficient/professional work attitude.
• Manage the production application source codes, configuration files, database changes, related documentation, etc for all modules under their charge. Review and approve any changes to these documents before checking into central repository.
• Take up the role of Group Lead in his/her absence when appointed.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring that IT solutions (both applications and infrastructure) are developed and designed with security inbuilt.

Key Responsibilities

•Provide security consultancy, technical guidance, expertise, solutioning and education for en-terprise.

•Advise application and infrastructure teams on application and infrastructure security design that is relevant and fit for purpose.

•Align security architecture frameworks and standards with business strategies and functions. Maintain Cyber risk management framework and perform assessment of applications for emerging areas like cloud security, machine learning etc.

•Advise and review application security design to detect potential security issues and for each issue, propose and drive remediation tasks. Develop application security blueprints. Propose and/or develop training courses to advance developers’ security knowledge.

•Perform threat modelling on security critical applications. Keep up to date on emerging secu-rity threats and vulnerabilities on new platforms adopted by the SIA Group. Define scope and review the results of security tests, reviews and audits to ensure security assurance is achieved.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables. This is an individual contributor role. Strong communication skills.

Requirements

•Degree in IT or related fields, with at least 5 years in information security, especially in the application security space.

•Professional security certifications (CISSP, CSSLP, CEH, CCSP etc) preferred.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques. Secure by Design. Secure source code review. Prior experience with any of the following tools: Static Application Security Testing (SAST), Dynamic Application Security (DAST), Software Compo-sition Analysis (SCA).

•Strong understanding of Agile, DevSecOps, OWASP Top 10, and securing cloud technolo-gies. Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities.

•Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc. Any prior vulnerability management experience preferred.

•Strong oral, written, presentation and inter-personal skills.

•Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Details of the Division and Team:

The Global Threat Detection & Response (TDR) team operates 24x7x365 in a follow-the-sun mode with distributed teams across 3 regions (APAC, EMEA and AMER) and is responsible for enabling the business of Deutsche Bank by providing agile, implementable, and cost-effective and cutting edge threat response services to protect Deutche Bank’s data assets, customers and partners.

This Threat Response (TR) Analyst role is part of the APAC TDR team and requires a heavy focus on all areas of security monitoring, threat assessment and incident response, requiring min 4 years of experience.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

1. The Threat Respond(TR) Analyst supports the Global Security Operations Center from the APAC region. The SOC operates 24x7x365 in a follow-the-sun mode with distributed teams across APAC, EMEA and AMER.

2. The Analyst needs to monitor, investigate alerts and events escalated from the SIEM or other security channels. The scope of investigation includes in-depth log-file analysis and IOC correlation and taking threat containment actions when needed.

3. The role will also proactively search and identify patterns of compromise, emerging threats, evidence of breach and inconsistencies by analysing historical data.

4. The role will be assigned projects on the design, creation and maintenance of cyber threat use cases to detect adversaries and malicious activities as well as automation use cases to improve efficiency of the SOC.

5. The role is part of the Bank's 24/7 follow-the-sun cybersecurity monitoring and response team providing immediate cyber security, triage, containment, and incident management to protect the Bank. It involves:

• Performing shift work On-rotation weekend / public holiday work 7AM to 7PM (time off in-lieu will be offered) .
• Earlier morning shift on weekdays (for ex 7am to 4pm) in rotation.

Your skills and experience:

• Min of 4 years of cyber security working experience in security operations, incident response, Vulnerability management, threat assessment and containment with 2 years of working experience in an enterprise-grade SOC.
• Proven experience with cyber security tools to perform proxy/web access/network/database activity monitoring as well as using End-point Detection Response tool to investigate/contain threats in endpoints.
• Working experience investigating cloud security alerts and understanding of cloud infrastructure and operations.
• Working experience in scripting languages such as Python, Powershell, Bash/Linux equivalent, Windows BAT scripts; software vulnerabilities, hacking techniques, exploits, malware and forensics.
• Experience in adversary tactics, techniques, and procedures (TTP), general attack stages, kill-chain and attack types

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Principal Responsibilities:

• Develop cutting-edge technologies to improve software offering.
• Maintain and improve existing cloud-based applications, reducing costs and streamlining efficiency.
• Create and maintain back end-oriented services and micro-services utilized by the rest of our architecture.
• Produce clean, efficient code based on specifications

Minimum professional and educational background desired (include years of experience)

• Diploma/Bachelor/master’s in computer science or Electronics & Communication or related fields.
• 5 year’s minimum of Java development in a team environment.
• Proven ability to develop back end services in a large scale, high performance environment.
• Good in fundamental computer science principles - Computer Algorithms, Architect and Networks Proven experience as a Software Developer or similar role.
• Experience with software design and development in a test-driven environment
• Experience working with REST, SOAP, and creating web services.
• Experience with Java, spring, Spring Boot, Microservices.

Job Description

You will be a member of the Group Information Security Team (Infosec) responsible for ensuring that readiness in compliance to PCI DSS and MAS TRMG for SIA group. This role is required to create, maintain and run PCI DSS and TRMG compliance program, and monitor business activities to assure the organization maintains its PCI compliance and TRMG certification.

Key Responsibilities:

•Understand the SIA’s business and the reliance on credit card payments/transactions

•Develop, maintain and execute an assurance program that ensure full compliance to PCI DSS and other card payment certifications

•Keep up with new developments in PCI DSS and TRMG and other related information security standards (e.g. ISO/IEC 27001, SOC 2 Type II) and assess the impact of such changes on organization.

•Work with respective Businesses to align operations and safeguards for the protection of payment information.

•Project manage and driving individual program priorities, deadlines and deliverables with stakeholders.

•Recommend and drive improvements to operations, processes and activities to ensure PCI DSS and TRMG compliance for the organisation.

•Keep up to date on emerging security threats and vulnerabilities for SIA Group.

•Define scope and review the results of security tests, reviews and audits to ensure PCI DSS and TRMG assurances are achieved

•Provide security consultancy, technical guidance, expertise, solutioning and education on PCI DSS compliance matters.

•Assess and recommend amendments in the Group policy to align PCI DSS and TRMG controls D1:E2

•Provide advisory and consultancy on Infosec improvements

•This is an individual contributor role.

•Any relevant ad-hoc information Security duties

Requirements

•Degree in IT or related fields, with at least 4 years in similar space

•Professional experience as IT audit, project management, ISO27001 preferred.

•Related professional certifications in Infosec (CISSP, CISA) and auditing preferred.

•Good practical understanding of other international security standards ISO27001, NIST, SOC 2 Type II.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques (design and coding).

•Strong understanding of networking, data security principles, system and application security

•Strong oral, written, and inter-personal skills. Able to communicate at all levels.

•Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

We are looking for Casandra Developer. Below is the the following requirement:

• Strong Cassandra DBA with 2 - 4 years of experience
• Automation in building and setting up multiple Cassandra Clusters
• Proficiency in one or more scripting languages including Perl, Python, Shell for performing and automating DB activities.
• Strong knowledge of networking, and Linux server fundamentals
• Good Knowledge of the concepts of Clustering, Fault Tolerance, High Availability & Disaster Recovery.
• Deep understanding of internals of NoSQL frameworks

Interim and Contracting Technology Roles (HIRING)

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting
Email: [email protected]

Kerry Consulting is partnering with multiple clients on Technology jobs in the Interim and Contracting space.

Roles specifications

Our Tech Interim and Contracting Solutions team will be able to support on a variety of roles including:

Chief Information Officer (CIO)

Chief Technology Officer (CTO)

Data Science Professionals

Software Engineering Experts

Cyber Security Specialists

Project Management and Business Analysts

SAP Consultants

Infrastructure Professionals

DevOps Engineers

Cloud Architects

To Apply
For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306
License No.: 16S8060

This position will be pivotal for the development and implementation of an effective Technology Risk 2nd line of defense function providing risk oversight and advice.

The position will work in close collaboration with the local Technology function and the Group Technology Risk Management function.

Key responsibilities as a 2nd line function include:

• Provide support in implementing the Group/MAS technology risk framework and processes for governance, risk and control including review of current policies, guidelines, and procedures over technology risk.
• Implement effective proactive risk & control data analytics; define and build KPI and KRI reporting, and leverage existing metrics and risk dashboards to support effective qualitative and quantitative risk reporting.
• Proactively identify and effectively communicate emerging technology risks and opportunities to stakeholder at all levels of the organization.
• Regular reporting to Board and senior management on technology risk and security matters, including developments in the organization’s technology security risk profile in line with developments within and outside the organization, to ensure that the information security, cyber risks and threats are within the company’s risk tolerances.
• Increase awareness and enhance risk culture across the organization and provide day to day risk and control advise as trusted 2nd line subject matter expert.
• Champion and advocate the ownership of technology risk management, ensure risks are understood and managed within approved risk thresholds.
• Provide 2nd line reviews of risk assessments and business cases to identify key risks and gaps as required and provide assurance on the effectiveness of the technology and information risk controls and oversee the operationalization of control processes.
• Provide security and control review on major technology initiatives to ensure that Group/MAS Security standards and requirement are met, and risk mitigation are appropriately implemented.
• Support Technology Risk and Control Self-Assessment (RCSA) and effective risk management practices and recommend actions to be taken as needed via various risk committees for execution.
• Assist in IT related regulatory inspections and external audits and provide advisory when needed.

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working Location: Bedok
Salary Range: $3500-$4000

Job Responsibilities:

• Supporting and maintaining the office network systems (Microsoft, Lotus Notes, Firewall, Leased / ADSL lines, etc)
• Interface with users & identify computer related needs and provide appropriate software & hardware support.
• Assist with diagnosing & resolving problems with servers, desktops, networks & all other related equipment.
• Servicing of user’s requests and providing support for all in-house software requirements.
• Administration of the network servers.
• Carrying out the upgrading of the office systems (network, servers, desktops & related equipment / software).
• Track and maintain accurate records of all equipment, software, incidents, activities and services provided.
• Assist in the disposing of obsolete, defective or non-serviceable equipment.
• Ensure routine backups are performed and the anti-virus software is always up to date.
• As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).
• Any other tasks assigned by reporting manager.

Job Requirement:

• At least Diploma in Computer Science or its equivalent
• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Job Description

Key responsibilities include:

• Support the Internal Control team in assessing and implementing internal control mechanisms.
• Assist in reviewing SOX controls and ITGC controls, ensuring alignment with Traveloka’s Group SOX ICOFR policy.
• Perform data analytics of business processes & controls to identify areas of concern or improvement.
• Aid in the coordination of audit remediation processes arising from internal and external audit finding.
• Participate in cross‐functional teams' efforts to conduct root cause analysis for fraud and other unusual activities to establish action plans to improve the controlled environment.
• Assist in continuous improvement processes and activities, such as awareness/ training programs and sessions on audit, risk and controls.
• Assist in regular internal control tests and reviews, ensuring compliance with SOX standards.
• Manage the SOX Risk and Control Tool to ensure effective oversight governance within the Internal Control team.
• Help in updating SOX documentations like Flow Charts, Narratives, and Risk Control Matrices.
• Engage in training sessions to stay updated on compliance standards and internal control best practices.
• Participate in various company-wide initiatives, such as reviews of policies and procedures.

‎

Requirements

• Bachelor's degree in accounting and finance.
• A minimum of 5 years of experience in accounting, auditing, or internal control roles.
• 3 years of public accounting experience (Big 4) is required.
• Familiarity with Sarbanes Oxley (“SOX”) guidelines, compliance, and business processes.
• Basic knowledge of International Financial Reporting Standards (“IFRS”).
• Ability to work collaboratively with multidisciplinary teams.
• Strong analytical and problem-solving skills.
• Keen attention to detail and commitment to achieving high standards.
• Good communication abilities for effective interactions with internal and external parties.

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Description
You will be a member of the Group Information Security Team responsible for initiating, implementing and maintaining security products and solutions to support enterprise security.

Key Responsibilities

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Ensure security systems are utilised to their maximum capabilities.
• Plan, identify, assess, design, operationalise and maintain multiple security related software and/or hardware.
• Recommend and drive cyber security solution and initiatives to improve cyber security of the organisation.
• Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.
• Provide security consultancy, technical guidance, expertise, solutioning and education.
• Advise infrastructure teams on security design that is relevant and fit for purpose.
• Identify and assess cyber risks in the IT infrastructure environment.
• Review firewall requests.
• Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.
• Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables.
• This is an individual contributor role. Deliver tasks with minimal supervision.
• Strong communication skills.

Requirements

• Degree in IT or related field, with at least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ.
• Prior experience in implementing and maintaining any of tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.
• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.
• Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience preferred.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc.
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Centre for Quantum Technologies (CQT) in Singapore brings together physicists, computer scientists and engineers to do basic research on quantum physics and to build devices based on quantum phenomena. Experts in this new discipline of quantum technologies are applying their discoveries in computing, communications, and sensing.

CQT is hosted by the National University of Singapore. The Centre also has staff at the Agency for Science, Technology and Research, Nanyang Technological University, Singapore, and the Singapore University of Technology and Design. With some 200 staff and students, it offers a friendly and international work environment.

Learn more about CQT at www.quantumlah.org

The Centre for Quantum Technologies (CQT) at the National University of Singapore (NUS) is offering a position for a postdoctoral fellow who will work on quantum complexity theory and information theory. Topics include,

1. quantum interactive proofs and the qPCP conjecture;

2. information theory applications to computer science;

3. quantum Shannon theory.

Qualifications

The candidate should have a strong track record working on technical aspects of quantum complexity and information theory. The candidate is expected to have a PhD in electrical engineering, computer science, physics, or applied mathematics and a publication record in quantum complexity and information theory.

The candidate will work with various researchers in the Computer Science group at CQT. The candidate is expected to use the postdoctoral stint to develop a strong research profile by conducting research. They are also expected to contribute to the group, for example by co-supervising undergraduate student projects and assisting with teaching.

For more information about the group's research interests, please visit the homepage at:

https://cs.quantumlah.org/

http://www.marcotom.info/

Salary will be competitive and will commensurate with the candidate's work experience. The successful applicant will also receive travel funding.

Astek is offering a role of Senior Business Analyst to be a domain Subject Matter Expert and build the team’s technical and functional competency in Cash Management domain specially on the Reporting side to be based in Singapore.

Responsibilities:

• Develop new products jointly with other application/project teams
• Contribute towards the end-to-end solutioning for these new products
• Contribute towards defect leakage and quality improvement initiatives
• Share support and expertise by providing training and knowledge sharing sessions
• To define UAT cases/plan and be a liaison between project stakeholders and testing team
  during Testing Phase
• Ensure defects reported are tracked, follow-up and closed timely.
  Establish and maintain close communication with Business and Operation to support day-today operation
• Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing
• To working independently to resolve issues and/or identify solutions and escalate in timely manner.
• To support and plan for users’ participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)
• To identify and map information requirement between the bank’s internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification
• Escalate issues in an effective manner and resolve these in conjunction with the rest of the team and/or the vendor
• Review designs from Technical Teams/Vendor (where applicable)
• Review solutions from Technical Teams/Vendors (from functional view point that it fulfils the requirements objectively)
• To review SIT cases, analyse defect(s) raised by Test team; Liaise with internal Product Owner and/or vendor on fixes delivery date
• Assist the Team Lead or Lead Business Analyst as a Functional Analyst
• Perform business and functional analysis (end to end) for Cash Management services wrt to the reporting platform and products for Asia Pacific countries;
• Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is inline with Solution
• Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable).
• Drive User Story grooming with vendor and closes all doubts from vendor.

Requirements:

• Strictly 8-10 years of experience in IT as a BA or relevant
• Experience as BA or PM on reporting platforms within the finance sector
• SIT/UAT experience
• Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude
• Operations experience will be added advantage

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

JOB DESCRIPTION & RESPONSIBILITIES

The project coordinator oversees different initiatives or projects of a business, monitors their progress and completion, and ensures that they meet the client's expectations.

• Project planning, risk management, and supporting project coordination.
• Reporting on the schedule progress, project budget, spending, and milestones.
• Schedule and take a lead in meetings or scrum, recording meeting minutes and follow up.
• Proficiency in Microsoft Office and project management software.
• Multitask, oversee several projects, time management, dependable, good communicator, and able to identify gaps/issues and fix the gaps/issues.
• PMP certification is a plus.
• Knowledge of the IT field is a plus

JOB REQUIREMENTS

• Degree/Diploma holder in Information Technology, Computer Science, or related field;
• At least 1 years of experience in Project Management & proficiency in MS Project/Excel;
• Ability to lead project teams of various sizes and see them through to completion.
• Sound communication and negotiation skills.
• Understanding of formal project management methodologies.

REQUIRED SKILL-SET

• Team player attitude with good inter-personal and client management skills;
• Decisive with the ability to multi-task
• Knowledge of IT Fields such as IT systems, infrastructure, and virtualization is a plus.

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Roles & Responsibilities

Key Responsibilities:

• Develop and maintain client relationships with a focus on enterprise data management solutions.
• Understand and assess customer needs, proposing effective solutions.
• Collaborate with technical teams to ensure project success.
• Drive sales, meet or exceed targets, and expand client base.
• Provide detailed product and service presentations to potential and existing clients.
• Negotiate contracts and close agreements to maximize profits.
• Ensure timely and successful delivery of solutions according to customer needs and objectives.
• Stay current with new products/services and industry trends.

Requirements:

• Proven experience in sales, with a demonstrated ability to be tech-savvy or a strong propensity towards technology.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple projects while paying strict attention to detail.
• Diploma or degree in Business Administration, Sales, or relevant field. Tech background is not mandatory but advantageous.

Details of the Division and Team:

The Global Threat Detection & Response (TDR) team operates 24x7x365 in a follow-the-sun mode with distributed teams across 3 regions (APAC, EMEA and AMER) and is responsible for enabling the business of Deutsche Bank by providing agile, implementable, and cost-effective and cutting-edge threat response services to protect Deutsche Bank’s data assets, customers and partners.

This Threat Response (TR) Analyst role is part of the APAC TDR team and requires a heavy focus on all areas of security operations, automation, threat assessment and response, requiring min 3 years of experience.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

1. The Threat Respond (TR) Analyst supports the Global Security Operations Center from the APAC region. The SOC operates 24x7x365 in a follow-the-sun mode with distributed teams across APAC, EMEA and AMER.

2. The Analyst needs to monitor, investigate alerts and events escalated from the SIEM or other security channels. The scope of investigation includes in-depth log-file analysis and IOC correlation and taking threat containment actions when needed.

3. The role will also proactively search and identify patterns of compromise, emerging threats, evidence of breach and inconsistencies by analyzing historical data.

4. The role will be assigned projects on the design, creation and maintenance of cyber threat use cases to detect adversaries and malicious activities as well as automation use cases to improve efficiency of the SOC.

5. The role is part of the Bank's 24/7 follow-the-sun cybersecurity monitoring and response team providing immediate cyber security, triage, containment and incident management to protect the Bank. It involves:

• Performing shift work On-rotation weekend / public holiday work 7AM to 7PM (time off in-lieu will be offered)
• Earlier morning shift on weekdays (for ex 7am to 4pm) in rotation.

Your skills and experience:

• Min of 3 years of cyber security working experience in security operations, incident response, Vulnerability management, threat assessment and containment with 1 year working experience in an enterprise-grade SOC.
• Proven experience with cyber security tools to perform proxy/web access/network/database activity monitoring as well as using End-point Detection Response tool to investigate/contain threats in endpoints.
• Working experience in scripting languages such as Python, PowerShell, Bash/Linux equivalent, Windows BAT scripts; software vulnerabilities, hacking techniques, exploits, malware and forensics.
• Working experience investigating cloud security alerts and understanding of cloud infrastructure, operations and administering operating systems (Windows and Linux).
• Experience with creating documentations for end user as well as producing security awareness content.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Responsibilities:

• Oversee and lead the operations of our Singapore subsidiary, ensuring alignment with the company's strategic goals.
• Drive business development initiatives and identify opportunities for growth in the local market.
• Develop and implement effective business and marketing strategies to enhance the company's presence in Singapore.
• Foster and maintain strong relationships with stakeholders, clients, and partners.
• Ensure compliance with local regulations and company policies.
• Collaborate with the global leadership team to contribute to the overall success of Famous Business Technology.

Qualifications:

• Proven experience as a General Manager or in a senior leadership role.
• Strong background in the technology or automotive industry, with expertise in intelligent driving technologies being highly desirable.
• Exceptional leadership and strategic planning abilities.
• Excellent communication and interpersonal skills.
• Familiarity with Singapore's business landscape and regulatory environment.
• A track record of successfully driving business growth and achieving targets.

Job Purpose

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in SIT, complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions, Capstone Projects and the Integrated Work Study Programme (IWSP). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources in SIT. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in SIT.

Key Responsibilities

• Design and teach labs & practice modules
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP)
• Lead or co-lead innovation projects with industry
• Manage labs and equipment to support academic programmes and applied research

Job Requirements

• A good degree in Chemical Engineering or a related field. Masters, PhD and/or relevant professional certifications would be advantageous
• Deep technical specialist with 10 or more years of working experience in the Chemical Process Technology field would be preferred
• Operational Knowledge in unit operations (for e.g. Heat Exchanger, Distillation Column, Reactors, Cooling Tower etc)
• Practical knowledge of Quality Management Systems and Engineering standards including but not limited to ISO9001, OSHA and BSI etc
• Practiced in Chemical Process Design software (for e.g. HYSYS)
• Extensive experience and knowledge of industry practices to bring industry perspective to SIT
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems
• Strong supervisory skills and enjoy working closely with students in an educational environment.

Overview

Account Technology Specialist provides technology guidance to clients and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. Acts as the Technology Mentor for the customer or "go-to" person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level. Drives conversations with clients to present the strategic value of Microsoft solutions and acts as a trusted technology advisor both internally and externally with technical and/or business decision-makers. Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft’s agreed commitments to clients. Leverages executive sponsorship, global resources, and leads the overall strategy development.

Responsibilities

Customer and Industry Insights

• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates cross-regional teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Oversees technical teams for driving opportunities with others, as necessary. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Leverages industry trends from other industries to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries. Applies industry knowledge to support customers in solving issues.

Trusted Advisor

• Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.
• Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.
• Leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Drives and leverages leaders from the partner ecosystem to bridge process gaps. Leverages deep understanding of their customer to share knowledge with extended team and leverages advanced knowledge of competitors to promote customer business perspectives. Partners with others (e.g., enterprise-channel managers) to provide sponsorship and increase impact.
• Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Articulates the business opportunity for Microsoft based on product gaps.

Technology Strategy Formulation

• Leads analysis of overall customer needs, outcomes, and blockers. Determines key stakeholders for driving execution on the largest and/or most complex accounts. Partners with global executives to lead overall strategy development (e.g., blocker identification, partner strategy) to identify and address gaps and drive end-to-end solutions. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition.
• Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption.
• Creates mid- and long-term (e.g., 12 or more months) multi-horizon technology and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape. Challenges and validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Leads the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plans for and drives consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP).

Technology Sales: Demand Generation and Orchestration

• Creates, develops, and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages partners and multiple channels (e.g., social media) to create demand. Orchestrates efforts to drive MCEM lifecycle and stage progression. Leverages experience and strategic foresight to lead technical teams by driving opportunities with Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demand. Uses advanced technical knowledge of products to determine feasibility of technical customer requirements requests and works with core engineering teams to prepare solutions.
• Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with technical decision maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.
• Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business. Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners.

Differentiated Value Proposition

• Acts as the customer's Technology Mentor in established relationships with a line-of-business leader or senior executive within a large-scale or high-impact customer organization senior leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Drives market share (e.g., cloud, collaboration, AI). Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale, and represents the face of the business during public relations events for significant business wins.
• Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.

Mapping and Account Planning

• Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
• Orchestrates internal teams and local partners (inclusive of global systems integrators and consultancy partners) to ensure sufficient technical resources for demand generation, when appropriate.
• Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan.

Education and Thought Leadership

• Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams.
• Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution.

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 15+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience.
• 6+ years experience in relevant customer industry.
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Key Responsibilities:

• Cloud Architecture and Design:
  • Design and implement scalable, secure, and cost-effective cloud solutions.
  • Collaborate with cross-functional teams to gather requirements and architect solutions that meet business needs.
  • Stay current with industry trends and emerging technologies to ensure the organization remains at the forefront of cloud adoption.
• Infrastructure Management:
  • Oversee the deployment, management, and optimization of cloud infrastructure.
  • Monitor system performance and implement efficiency improvements.
  • Ensure high availability and disaster recovery capabilities for cloud-based applications.
• Team Leadership:
  • Lead and mentor a team of cloud engineers and administrators.
  • Provide guidance and support in troubleshooting complex issues.
  • Foster a collaborative and innovative team culture.
• Security and Compliance:
  • Implement and enforce security best practices for cloud environments.
  • Ensure compliance with relevant regulations and industry standards.
  • Conduct regular security audits and risk assessments.
• Cost Management:
  • Optimize cloud resources to control costs while maintaining performance.
  • Develop and implement cost monitoring and reporting mechanisms.
  • Identify opportunities for cost savings and efficiency improvements.
• Vendor Management:
  • Manage relationships with cloud service providers.
  • Evaluate and negotiate contracts, ensuring the best value for the organization.
  • Stay informed about updates, changes, and new offerings from cloud vendors.
• Documentation and Training:
  • Create and maintain comprehensive documentation for cloud architecture and processes.
  • Provide training to team members and other stakeholders on cloud-related technologies and best practices.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in cloud architecture and management.
• Proven experience with major cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of networking, security, and compliance in cloud environments.
• Excellent leadership and communication skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert) are a plus.

We are working with a global leader within the Financial Technology (FinTech) industry to hire a KYC Analyst to join their global Legal and Compliance division. Our client is a top provider of various financial services, data, news, and more.

This role is on a 1-year contract where the successful candidate will be working alongside a global team supporting a project.

Responsibilities

• Onboarding of the firm's existing and new clients
• Perform the respective client due diligence (CDD) process in relation to onboarding
• Become well-versed with global (APAC & UK) regulatory requirements on CDD standards
• Assess any potential risk and resolve and escalate where necessary/appropriate
• Maintain the firm's relationship with existing/new clients, responding to enquiries, performing any resolution where required
• Conduct screenings for PEP, Sanctions, Adverse News/Media

Requirements

• At least 4 years of experience in a KYC/Client Onboarding role from Corporate Banking, Financial Services, or FinTech company
• PEP/Sanctions/Adverse Media screening experience ideal
• Strong communication and interpersonal skills

Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2023

The job of an academic is challenging and meaningful. Not only will he/she have both the knowledge and working experience, he/she must also possess a passion for working with youths, nurturing them and moulding their characters. There will be opportunities to develop the curriculum, introduce new courses as well as be involved in consultancy and other applied research projects. Administrative work related to teaching and School/Institutional strategic initiatives will be an important part of the job too. Successful candidates will be expected to be resourceful and innovative with initiative and good communication skills.

The School of Chemical and Life Sciences (CLS) offers a wide range of courses to train technologists for the following key industries: food, chemicals, biopharmaceuticals and healthcare.

The job of an academic is challenging and meaningful. Not only will he/she have both the technical knowledge and working experience in the relevant discipline, he/she must also possess a passion for working with both young and adult learners, nurturing them to be work ready, life ready and world ready. There will be developmental opportunities to develop curriculum, introduce new programs as well as be involved in consultancy and applied research projects. Administrative work related to teaching and school/institutional strategic initiatives will be an important part of the job too. Successful candidates will be expected to be resourceful and innovative with initiative and good communication skills.

The appointee must be competent to teach two or more of the following areas:
• Food Process Engineering
• Food Packaging
• Food Biotransformation
• Food Ingredients
• Innovation in Alternative Proteins

Responsibilities:-

• Conduct lessons, develop teaching and assessment materials, and facilitate learning for both Pre-Employment Training (PET) and Continuing Education and Training (CET) students
• Develop new and maintain existing teaching curriculum. This includes continual review of existing curriculum to make recommendations on areas of improvements that would enhance students’ performance, learning and employability
• Keep abreast of current developments and trends in the food industry so that curriculum is up to date
• Enhance students’ learning through in-class and out of classroom learning such as training students for competitions, guiding them on career choices, supervising projects and internships, and leading projects for overseas learning and community service
• Support the School’s strategic initiatives through involvement in committee work and consultancy projects with industry partners
• Handle teaching related administrative work such as preparation of teaching materials and coordination of assessment by the teaching team
• Provide pastoral care for students

Requirements:-

• At least 2 years' relevant working experience in food innovation/ processing/ safety
• Good insights of the food industry trends and experience in alternative proteins/ food waste valorisation
• Good analytical and problem solving skills
• Flexible, adaptable and have a growth mind-set to teach new modules
• Possess strong interest in exploring new technologies and pedagogical approaches
• Enthusiastic and positive individual who enjoys working in a dynamic environment and thrives under pressure
• People-oriented individual with strong interpersonal, written and communication skills
• Possess good teamwork attributes

Successful candidate will be offered a 2-year contract in the first instance.

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

Job Purpose

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in SIT, complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions, Capstone Projects and the Integrated Work Study Programme (IWSP). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources in SIT. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in SIT.

Job Responsibilities

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs.

Job Requirements

• A good degree in Computer Engineering, Electronics Engineering from a recognised University. Possessing a Master’s or PhD degree will be advantageous.
• Deep technical specialist with 10 or more years of working experience as a Solution Architect or Principal Engineer for WSN, IT/OT convergence and IoT related projects.
• Strong technical know-how and practical competencies in the IT Systems, Networking and Data Communications.
• Must have a firm grasp and understanding of the emerging IoT and Cloud Technology
• Experience in Machine Learning and AI would be advantageous.
• Experience in Information / Cyber and or Cloud Security would be advantageous.
• Keen interest to support research and academic project work, with demonstrated ability in developing software solutions to technical problems.
• Possess strong supervisory skills, enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of developments in the field and pursue professional certification programs. Possession of industrial certifications in relevant areas will be an added advantage.
• Professional Officers appointed at senior levels may need to have demonstrated managerial responsibilities.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.